CN1378671A - 用于提供信息访问的方法和设备 - Google Patents
用于提供信息访问的方法和设备 Download PDFInfo
- Publication number
- CN1378671A CN1378671A CN 00813901 CN00813901A CN1378671A CN 1378671 A CN1378671 A CN 1378671A CN 00813901 CN00813901 CN 00813901 CN 00813901 A CN00813901 A CN 00813901A CN 1378671 A CN1378671 A CN 1378671A
- Authority
- CN
- China
- Prior art keywords
- information
- consumer
- network
- destination
- inquiry
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4936—Speech interaction details
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
- H04M2203/355—Interactive dialogue design tools, features or methods
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/22—Automatic class or number identification arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42085—Called party identification service
- H04M3/42102—Making use of the called party identifier
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Human Computer Interaction (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US36997399A | 1999-08-06 | 1999-08-06 | |
US09/369,973 | 1999-08-06 | ||
US42626999A | 1999-10-25 | 1999-10-25 | |
US09/426,269 | 1999-10-25 |
Publications (1)
Publication Number | Publication Date |
---|---|
CN1378671A true CN1378671A (zh) | 2002-11-06 |
Family
ID=27004766
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CN 00813901 Pending CN1378671A (zh) | 1999-08-06 | 2000-08-03 | 用于提供信息访问的方法和设备 |
Country Status (6)
Country | Link |
---|---|
EP (1) | EP1222571A1 (ja) |
JP (1) | JP2003506989A (ja) |
CN (1) | CN1378671A (ja) |
AU (1) | AU6397400A (ja) |
CA (1) | CA2381320A1 (ja) |
WO (1) | WO2001011499A1 (ja) |
Family Cites Families (11)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4845658A (en) * | 1986-12-01 | 1989-07-04 | Massachusetts Institute Of Technology | Information method and apparatus using simplex and duplex communications |
JPH01194636A (ja) * | 1988-01-29 | 1989-08-04 | Hitachi Ltd | 通信処理装置の発信制御方法 |
JPH05336243A (ja) * | 1992-06-01 | 1993-12-17 | Sharp Corp | ボタン電話装置 |
CA2103204C (en) * | 1992-11-17 | 2002-11-12 | Daniel F. Baker | Call distributor with automatic preannouncement system and method |
EP0744856A3 (en) * | 1995-05-26 | 1997-06-25 | At & T Corp | Device and method for using product identification codes to establish communication links |
US5901287A (en) * | 1996-04-01 | 1999-05-04 | The Sabre Group Inc. | Information aggregation and synthesization system |
US5740230A (en) * | 1996-05-31 | 1998-04-14 | Octel Communications Corporation | Directory management system and method |
JP3222782B2 (ja) * | 1996-09-30 | 2001-10-29 | 川鉄情報システム株式会社 | 電話回線制御装置 |
JPH10171758A (ja) * | 1996-12-06 | 1998-06-26 | Neolex:Kk | バーコードを用いたwwwのファイル閲覧システム |
JPH10254935A (ja) * | 1997-03-12 | 1998-09-25 | Toshiba Corp | 応答シーケンスの作成方法及びその装置 |
GB9802547D0 (en) * | 1998-02-05 | 1998-04-01 | British Telecomm | Call centre |
-
2000
- 2000-08-03 EP EP00950951A patent/EP1222571A1/en not_active Withdrawn
- 2000-08-03 JP JP2001516080A patent/JP2003506989A/ja active Pending
- 2000-08-03 WO PCT/US2000/021135 patent/WO2001011499A1/en not_active Application Discontinuation
- 2000-08-03 CA CA002381320A patent/CA2381320A1/en not_active Abandoned
- 2000-08-03 AU AU63974/00A patent/AU6397400A/en not_active Abandoned
- 2000-08-03 CN CN 00813901 patent/CN1378671A/zh active Pending
Also Published As
Publication number | Publication date |
---|---|
WO2001011499A1 (en) | 2001-02-15 |
JP2003506989A (ja) | 2003-02-18 |
CA2381320A1 (en) | 2001-02-15 |
AU6397400A (en) | 2001-03-05 |
EP1222571A1 (en) | 2002-07-17 |
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Legal Events
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---|---|---|---|
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SE01 | Entry into force of request for substantive examination | ||
C06 | Publication | ||
PB01 | Publication | ||
C10 | Entry into substantive examination | ||
SE01 | Entry into force of request for substantive examination | ||
C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
WD01 | Invention patent application deemed withdrawn after publication | ||
REG | Reference to a national code |
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