CN1378671A - 用于提供信息访问的方法和设备 - Google Patents

用于提供信息访问的方法和设备 Download PDF

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Publication number
CN1378671A
CN1378671A CN 00813901 CN00813901A CN1378671A CN 1378671 A CN1378671 A CN 1378671A CN 00813901 CN00813901 CN 00813901 CN 00813901 A CN00813901 A CN 00813901A CN 1378671 A CN1378671 A CN 1378671A
Authority
CN
China
Prior art keywords
information
consumer
network
destination
inquiry
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN 00813901
Other languages
English (en)
Chinese (zh)
Inventor
R·P·米伦豪伯特
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
XERTUS SYNERGISTICS LLP
Original Assignee
XERTUS SYNERGISTICS LLP
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by XERTUS SYNERGISTICS LLP filed Critical XERTUS SYNERGISTICS LLP
Publication of CN1378671A publication Critical patent/CN1378671A/zh
Pending legal-status Critical Current

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/355—Interactive dialogue design tools, features or methods
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Telephonic Communication Services (AREA)
CN 00813901 1999-08-06 2000-08-03 用于提供信息访问的方法和设备 Pending CN1378671A (zh)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US36997399A 1999-08-06 1999-08-06
US09/369,973 1999-08-06
US42626999A 1999-10-25 1999-10-25
US09/426,269 1999-10-25

Publications (1)

Publication Number Publication Date
CN1378671A true CN1378671A (zh) 2002-11-06

Family

ID=27004766

Family Applications (1)

Application Number Title Priority Date Filing Date
CN 00813901 Pending CN1378671A (zh) 1999-08-06 2000-08-03 用于提供信息访问的方法和设备

Country Status (6)

Country Link
EP (1) EP1222571A1 (fr)
JP (1) JP2003506989A (fr)
CN (1) CN1378671A (fr)
AU (1) AU6397400A (fr)
CA (1) CA2381320A1 (fr)
WO (1) WO2001011499A1 (fr)

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4845658A (en) * 1986-12-01 1989-07-04 Massachusetts Institute Of Technology Information method and apparatus using simplex and duplex communications
JPH01194636A (ja) * 1988-01-29 1989-08-04 Hitachi Ltd 通信処理装置の発信制御方法
JPH05336243A (ja) * 1992-06-01 1993-12-17 Sharp Corp ボタン電話装置
CA2103204C (fr) * 1992-11-17 2002-11-12 Daniel F. Baker Distributeur d'appels a messages automatiques
EP0744856A3 (fr) * 1995-05-26 1997-06-25 At & T Corp Appareil et méthode pour l'utilisation de codes d'identification de produit pour établir des connexions de communication
US5901287A (en) * 1996-04-01 1999-05-04 The Sabre Group Inc. Information aggregation and synthesization system
US5740230A (en) * 1996-05-31 1998-04-14 Octel Communications Corporation Directory management system and method
JP3222782B2 (ja) * 1996-09-30 2001-10-29 川鉄情報システム株式会社 電話回線制御装置
JPH10171758A (ja) * 1996-12-06 1998-06-26 Neolex:Kk バーコードを用いたｗｗｗのファイル閲覧システム
JPH10254935A (ja) * 1997-03-12 1998-09-25 Toshiba Corp 応答シーケンスの作成方法及びその装置
GB9802547D0 (en) * 1998-02-05 1998-04-01 British Telecomm Call centre

Also Published As

Publication number Publication date
AU6397400A (en) 2001-03-05
EP1222571A1 (fr) 2002-07-17
WO2001011499A1 (fr) 2001-02-15
CA2381320A1 (fr) 2001-02-15
JP2003506989A (ja) 2003-02-18

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