CN115713319A - Office equipment maintenance management system and method - Google Patents
Office equipment maintenance management system and method Download PDFInfo
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- CN115713319A CN115713319A CN202211261927.1A CN202211261927A CN115713319A CN 115713319 A CN115713319 A CN 115713319A CN 202211261927 A CN202211261927 A CN 202211261927A CN 115713319 A CN115713319 A CN 115713319A
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- 238000012423 maintenance Methods 0.000 title claims abstract description 136
- 238000000034 method Methods 0.000 title claims abstract description 25
- 238000007689 inspection Methods 0.000 claims abstract description 58
- 238000007726 management method Methods 0.000 claims description 112
- 238000012545 processing Methods 0.000 claims description 8
- 238000012550 audit Methods 0.000 claims description 4
- 238000012986 modification Methods 0.000 claims description 2
- 230000004048 modification Effects 0.000 claims description 2
- 238000002360 preparation method Methods 0.000 claims 1
- 238000010586 diagram Methods 0.000 description 16
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012795 verification Methods 0.000 description 1
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Abstract
The invention discloses a system and a method for maintaining and managing office equipment, which relate to the technical field of office equipment maintaining and managing systems and aim to solve the technical problems that information of the office equipment cannot be comprehensively recorded, the condition of error and omission or repeated maintenance is easy to occur in the maintenance process, the working efficiency is influenced, and the workload of maintenance personnel is increased in the prior art. The maintenance management system comprises system management, equipment management, spare part management, equipment maintenance management, equipment inspection management, report inquiry statistics and system bulletin. According to the maintenance management system and method, all office equipment is input into the system, and information of the office equipment is comprehensively recorded, so that upper-layer decision makers can know information such as the operation condition, the service life and the like of the office equipment conveniently, the conditions of error, omission and repeated maintenance are avoided, the workload of maintenance personnel is not increased while the working efficiency is ensured, and different authorities are distributed according to different user identities.
Description
Technical Field
The invention belongs to the technical field of office equipment maintenance management systems, and particularly relates to an office equipment maintenance management system and method.
Background
Office equipment generally refers to office-related equipment, and new requirements are continuously made on products as technology progresses and office work is refined, and the office equipment needs regular maintenance and maintenance so as to obtain the best use efficiency and value.
Currently, an invention patent with a patent number CN201410613253.6 discloses an enterprise device maintenance management system, which includes: the system comprises a maintenance equipment information input module, a maintenance project selection module, a maintenance place selection module, a maintenance time selection module, a maintenance cost management module and a credential generation module, wherein the maintenance cost management module comprises a maintenance cost bill module, a maintenance cost payment module and a maintenance cost prediction module, the maintenance cost prediction module receives the information of the maintenance equipment information input module, the maintenance project selection module, the maintenance place selection module and the maintenance time selection module, and the credential generation module receives the information of the maintenance cost management module. The system adopts a maintenance cost management module to calculate approximate cost, but the system can only record maintenance information, but cannot comprehensively record the information of office equipment, an upper decision maker is not clear about the information of the office equipment, such as the running condition, the service life and the like, and the maintenance process is easy to miss, so that the office equipment cannot be normally used, the working efficiency is influenced, or the maintenance is repeated, and the workload of maintenance personnel is increased.
Therefore, in order to solve the problem that the error and the omission easily occur in the maintenance process, it is necessary to solve the problem to improve the use scenario of the maintenance management system.
Disclosure of Invention
(1) Technical problem to be solved
Aiming at the defects of the prior art, the invention aims to provide a maintenance management system and a maintenance management method for office equipment, aiming at solving the technical problems that the information of the office equipment cannot be comprehensively recorded, the condition of error, omission or repeated maintenance is easy to occur in the maintenance process, the working efficiency is influenced, and the workload of maintenance personnel is increased in the prior art.
(2) Technical scheme
In order to solve the technical problem, the invention provides an office equipment maintenance management system, which comprises system management, equipment management, spare part management, equipment maintenance management, equipment inspection management, report inquiry statistics and system bulletin;
the system management is used for managing basic data and authority of the system, the system management comprises user management, role management and department management, the user management function comprises user adding, user modifying and user logout, the role management function comprises role adding, role modifying and role deleting, and the department management function comprises department adding, department modifying and department deleting;
the equipment management comprises equipment addition, equipment information modification, equipment scrapping application, equipment scrapping audit and equipment information check;
the spare part management is used for managing spare parts required by office equipment maintenance and generating a spare part information table to be stored in a database, the spare part management comprises spare part warehousing and ex-warehouse, spare part purchasing plan, spare part purchasing application, spare part purchasing audit, spare part information check and inventory early warning management, an early warning threshold value of each kind of spare part is set in the inventory early warning management, and when the inventory is lower than the early warning threshold value, warning is sent out;
when the office equipment has a problem, the equipment maintenance management establishes a maintenance work order and generates an equipment maintenance order after maintenance to be stored in a database, wherein the equipment maintenance management comprises newly establishing the maintenance work order, dispatching the equipment maintenance order, accepting the maintenance work order, replying the maintenance work order, ending the maintenance work order and checking the equipment maintenance order;
the equipment inspection management comprises the steps of creating an inspection task, an equipment inspection report and inspection task checking;
the report query statistics comprise a spare part consumption report, a maintenance statistics report, an inspection statistics report and an equipment statistics report;
the system bulletin is used for the auxiliary equipment management post to issue bulletin information related to the equipment, and the system bulletin comprises newly added bulletin, modified bulletin, deleted bulletin and viewed bulletin.
Further, the content filled in when the user is newly added comprises a necessary item and a necessary option, wherein the necessary item comprises: the user name, the password, the name, the sex, the identity card number, the home address and the mobile phone number, and the necessary options include: roles and departments.
Further, the roles preset in the role management include a system administrator, a work administrator, a fault acceptor, an equipment maintainer and an equipment information administrator, and the authorities of the work administrator, the fault acceptor, the equipment maintainer and the equipment information administrator are assigned by the system administrator.
Further, the query condition of the spare part consumption report may be time or a name of the spare part, and the query condition of the maintenance statistics report and the polling statistics report may be time or a name of the equipment.
Further, the graph type in the report query statistics may be a histogram, a pie chart, a line chart, or an area chart, and the content displayed in the spare part information table includes: spare part name, spare part number and inventory number.
Further, the items to be filled in when the device is newly added include: equipment name, equipment number, equipment type, equipment brand, equipment location, equipment model, department of ownership, user telephone number and remarks.
Further, the content displayed in the device maintenance order includes: maintenance order number, equipment number, maintenance order status, applicant telephone, fault description, application time, acceptance person, acceptance time, processing person, processing time, maintenance process description, confirming person and confirming person telephone.
Further, the content displayed in the device inspection report includes: the inspection report number, the equipment number, the inspector, the inspection time and the inspection result.
Further, the types of the advertisement information include, but are not limited to: newly-added equipment bulletin, equipment maintenance bulletin, equipment inspection bulletin and equipment scrapping bulletin.
An office equipment maintenance management method comprises the office equipment maintenance management system and comprises the following steps:
the method comprises the following steps: logging in the system by using a system administrator account, and newly adding required departments, roles and users;
step two: filling in the name, serial number, type, brand, location, model, department, user and user telephone numbers and notes of the new equipment managed by the equipment, recording the new office equipment into the system, and similarly recording the information of the spare parts into the database;
step three: when each equipment reaches the inspection time limit, an inspection task is established, then an inspector inspects the equipment, an inspection report is generated in the system, and if the equipment is found to have problems after inspection, the equipment is fed back to a corresponding user;
step four: the method comprises the steps that a user establishes a maintenance work order, assigns the work order to appointed personnel, processes the work order by a processor after the work order is accepted, replies the work order in a system by the acceptor after the processing is finished, then ends the work order, if spare parts are used in the work order, corresponding spare part inventory needs to be removed from a database, when the inventory number is lower than an early warning threshold value, a warning is sent out, then a corresponding spare part purchasing plan is established according to the early warning condition, and the spare parts are supplemented;
step five: corresponding notices are issued when equipment is newly added, patrolled and examined, maintained or scrapped;
step six: spare part consumption reports, maintenance statistics reports, inspection statistics reports and equipment statistics reports can be inquired through report inquiry statistics, and therefore the service condition of equipment is known.
(3) Advantageous effects
Compared with the prior art, the invention has the beneficial effects that: the maintenance management system and the method of the invention record all office equipment into the system and comprehensively record the information of the office equipment, thereby facilitating upper decision makers to know the information of the office equipment, such as the operation condition, the service life and the like, timely carrying out maintenance and inspection, avoiding the conditions of error, leakage and repeated maintenance, ensuring the working efficiency and increasing the workload of maintenance personnel.
Drawings
FIG. 1 is a block diagram of an overall framework for an embodiment of a maintenance management system according to the present invention;
FIG. 2 is a block diagram of a system management framework according to an embodiment of the present invention;
FIG. 3 is a block diagram of a framework for device management in an embodiment of the present invention;
FIG. 4 is a block diagram of a spare part management framework according to an embodiment of the present invention;
FIG. 5 is a block diagram of a framework for maintaining and managing devices in an embodiment of the present invention;
FIG. 6 is a diagram of a frame structure for routing inspection management of a device in an embodiment of the present invention;
FIG. 7 is a block diagram illustrating a frame structure for report statistics query in an embodiment of the present invention;
FIG. 8 is a block diagram of a system advertisement framework in an embodiment of a maintenance management system according to the invention.
Detailed Description
The specific embodiment is an office equipment maintenance management system, the overall frame structure schematic diagram of which is shown in fig. 1, and the frame structure schematic diagram of which is shown in fig. 2, wherein the maintenance management system comprises system management, equipment management, spare part management, equipment maintenance management, equipment inspection management, report inquiry statistics and system bulletin;
the system management is used for managing basic data and authority of the system, the system management comprises user management, role management and department management, the user management function comprises adding a user, modifying the user and canceling the user, the role management function comprises adding a role, modifying the role and deleting the role, and the department management function comprises adding a department, modifying the department and deleting the department;
the equipment management comprises adding equipment, modifying equipment information, applying equipment scrapping, auditing equipment scrapping and checking equipment information;
the spare part management is used for managing spare parts required by office equipment maintenance, generating a spare part information table and storing the spare part information table in a database, the spare part management comprises spare part warehousing and ex-warehouse, spare part purchasing plan, spare part purchasing application, spare part purchasing examination and verification, spare part information checking and inventory early warning management, an early warning threshold value of each kind of spare part is set in the inventory early warning management, and when the inventory is lower than the early warning threshold value, a warning is sent out;
when the office equipment has problems, the equipment maintenance management establishes a maintenance work order and generates an equipment maintenance order after maintenance to be stored in a database, wherein the equipment maintenance management comprises newly establishing a maintenance work order, dispatching the equipment maintenance order, accepting the maintenance work order, replying the maintenance work order, ending the maintenance work order and checking the equipment maintenance order;
the equipment inspection management comprises the steps of establishing an inspection task, an equipment inspection report and inspection task checking;
the report query statistics comprises a spare part consumption report, a maintenance statistics report, an inspection statistics report and an equipment statistics report;
the system bulletins are used for the auxiliary equipment management post to issue bulletin information related to the equipment, and comprise newly added bulletins, modified bulletins, deleted bulletins and viewed bulletins.
Further, the content filled when the user is newly added comprises a mandatory item and a mandatory option, wherein the mandatory item comprises: the user name, the password, the name, the sex, the identity card number, the home address and the mobile phone number, and the necessary options include: roles and departments.
Further, the roles preset in the role management include a system administrator, a work administrator, a fault acceptor, an equipment maintainer and an equipment information administrator, and the authority of the work administrator, the authority of the fault acceptor, the authority of the equipment maintainer and the authority of the equipment information administrator are assigned by the system administrator.
Further, the query condition of the spare part consumption report may be time or a name of the spare part, and the query condition of the maintenance statistics report and the polling statistics report may be time or a name of the equipment.
Further, the graph type in the report query statistics may be a histogram, a pie chart, a line chart or an area chart, and the content displayed in the spare part information table includes: spare part name, spare part number and inventory number.
Further, items to be filled in when a device is newly added include: equipment name, equipment number, equipment type, equipment brand, equipment location, equipment model, department of ownership, user telephone number and remarks.
Further, the content displayed in the device maintenance order includes: maintenance order number, equipment number, maintenance order status, applicant phone, fault description, application time, acceptor time, handler, processing time, maintenance process description, confirmer, and confirmer phone.
Further, the contents displayed in the device inspection report include: the inspection report number, the equipment number, the inspector, the inspection time and the inspection result.
Further, the types of the advertisement information include, but are not limited to: newly added equipment bulletin, equipment maintenance bulletin, equipment inspection bulletin and equipment scrapping bulletin.
An office equipment maintenance management method, which comprises the office equipment maintenance management system, comprises the following steps:
the method comprises the following steps: logging in the system by using a system administrator account, and newly adding required departments, roles and users;
step two: filling in the name, serial number, type, brand, location, model, department, user and user telephone numbers and notes of the new equipment managed by the equipment, recording the new office equipment into the system, and similarly recording the information of the spare parts into the database;
step three: when each device reaches the inspection time limit, an inspection task is established, then an inspector inspects the devices and generates an inspection report in the system, and if the inspection result shows that the devices have problems, the inspection result is fed back to a corresponding user;
step four: the method comprises the steps that a user establishes a maintenance work order, assigns the work order to appointed personnel, processes the work order by a processor after the work order is accepted, replies the work order in a system by the acceptor after the processing is finished, then ends the work order, if spare parts are used in the work order, corresponding spare part inventory needs to be removed from a database, when the inventory number is lower than an early warning threshold value, a warning is sent out, then a corresponding spare part purchasing plan is established according to the early warning condition, and the spare parts are supplemented;
step five: corresponding notices are issued when equipment is newly added, patrolled and examined, maintained or scrapped;
step six: the standby part consumption report form, the maintenance statistical report form, the polling statistical report form and the equipment statistical report form can be inquired through the report form inquiry statistics, so that the service condition of the equipment can be known.
A schematic diagram of a framework structure of device management in the maintenance management system is shown in fig. 3, a schematic diagram of a framework structure of spare part management is shown in fig. 4, a schematic diagram of a framework structure of device maintenance management is shown in fig. 5, a schematic diagram of a framework structure of device inspection management is shown in fig. 6, a schematic diagram of a framework structure of report query statistics is shown in fig. 7, and a schematic diagram of a framework structure of system announcement is shown in fig. 8.
When the maintenance management system and the method of the technical scheme are used, the steps are as follows:
the method comprises the following steps: logging in the system by using a system administrator account, and newly adding required departments, roles and users;
step two: filling in the name, serial number, type, brand, location, model, department, user number and remark of new equipment through the newly added equipment for equipment management, recording the new office equipment into the system, and recording the spare part information into the database in the same way;
step three: when each device reaches the inspection time limit, an inspection task is established, then an inspector inspects the devices and generates an inspection report in the system, and if the inspection result shows that the devices have problems, the inspection result is fed back to a corresponding user;
step four: the method comprises the steps that a user establishes a maintenance work order, assigns the work order to appointed personnel, processes the work order by a processor after the work order is accepted, replies the work order in a system by the acceptor after the processing is finished, then ends the work order, if spare parts are used in the work order, corresponding spare part inventory needs to be removed from a database, when the inventory number is lower than an early warning threshold value, a warning is sent out, then a corresponding spare part purchasing plan is established according to the early warning condition, and the spare parts are supplemented;
step five: corresponding notices are issued when equipment is newly added, patrolled and examined, maintained or scrapped;
step six: spare part consumption reports, maintenance statistics reports, inspection statistics reports and equipment statistics reports can be inquired through report inquiry statistics, and therefore the service condition of equipment is known.
Claims (10)
1. An office equipment maintenance management system comprises system management, equipment management, spare part management, equipment maintenance management, equipment inspection management, report inquiry statistics and system bulletin; it is characterized in that the preparation method is characterized in that,
the system management is used for managing basic data and authority of the system, the system management comprises user management, role management and department management, the user management function comprises user adding, user modifying and user logout, the role management function comprises role adding, role modifying and role deleting, and the department management function comprises department adding, department modifying and department deleting;
the equipment management comprises newly added equipment, equipment information modification, equipment scrapping application, equipment scrapping audit and equipment information check;
the spare part management is used for managing spare parts required by office equipment maintenance and generating a spare part information table to be stored in a database, the spare part management comprises spare part warehousing and ex-warehouse, spare part purchasing plan, spare part purchasing application, spare part purchasing audit, spare part information check and inventory early warning management, an early warning threshold value of each kind of spare part is set in the inventory early warning management, and when the inventory is lower than the early warning threshold value, warning is sent out;
when the office equipment has a problem, the equipment maintenance management establishes a maintenance work order and generates an equipment maintenance order after maintenance to be stored in a database, wherein the equipment maintenance management comprises newly establishing the maintenance work order, dispatching the equipment maintenance order, accepting the maintenance work order, replying the maintenance work order, ending the maintenance work order and checking the equipment maintenance order;
the equipment inspection management comprises a new inspection task, an equipment inspection report and inspection task check;
the report query statistics comprise a spare part consumption report, a maintenance statistics report, an inspection statistics report and an equipment statistics report;
the system bulletin is used for the auxiliary equipment management post to issue bulletin information related to the equipment, and the system bulletin comprises newly added bulletin, modified bulletin, deleted bulletin and viewed bulletin.
2. The office equipment maintenance management system according to claim 1, wherein the content filled by the newly added user includes mandatory items and mandatory options, wherein the mandatory items include: the user name, the password, the name, the sex, the identity card number, the home address and the mobile phone number, and the necessary options comprise: roles and departments.
3. The office equipment maintenance management system according to claim 1, wherein the roles preset in the role management include a system administrator, a job administrator, a failure acceptor, an equipment maintainer, and an equipment information administrator, and the authorities of the job administrator, the failure acceptor, the equipment maintainer, and the equipment information administrator are assigned by the system administrator.
4. The office equipment maintenance management system according to claim 1, wherein the query condition of the spare part consumption report may be time or a name of the spare part, and the query condition of the maintenance statistics report and the polling statistics report may be time or a name of the equipment.
5. The office equipment maintenance management system according to claim 1, wherein the chart type in the report query statistics may be a bar chart, a pie chart, a line chart or an area chart, and the content displayed in the spare part information table includes: spare part name, spare part number and inventory number.
6. The office equipment maintenance management system according to claim 1, wherein the items to be filled in when the new equipment is added include: equipment name, equipment number, equipment type, equipment brand, equipment location, equipment model, department of ownership, user telephone number and remarks.
7. The office equipment maintenance management system according to claim 1, wherein the contents displayed in the equipment maintenance order include: maintenance order number, equipment number, maintenance order status, applicant phone, fault description, application time, acceptor time, handler, processing time, maintenance process description, confirmer, and confirmer phone.
8. The office equipment maintenance management system according to claim 1, wherein the contents displayed in the equipment inspection report include: the inspection report number, the equipment number, the inspector, the inspection time and the inspection result.
9. The office equipment maintenance management system according to claim 1, wherein the types of said announcement information include but are not limited to: newly-added equipment bulletin, equipment maintenance bulletin, equipment inspection bulletin and equipment scrapping bulletin.
10. A management method of an office equipment maintenance management system according to claims 1 to 9, characterized by comprising the steps of:
the method comprises the following steps: logging in the system by using a system administrator account, and newly adding required departments, roles and users;
step two: filling in the name, serial number, type, brand, location, model, department, user and user telephone numbers and notes of the new equipment managed by the equipment, recording the new office equipment into the system, and similarly recording the information of the spare parts into the database;
step three: when each equipment reaches the inspection time limit, an inspection task is established, then an inspector inspects the equipment, an inspection report is generated in the system, and if the equipment is found to have problems after inspection, the equipment is fed back to a corresponding user;
step four: the user establishes a maintenance work order, assigns the work order to designated personnel, processes the work order by a processor after the work order is accepted, replies the work order in the system by the acceptor after the processing is finished, then ends the work order, if spare parts are used in the work order, corresponding spare part stock needs to be removed from the database, when the stock number is lower than an early warning threshold value, a warning is sent out, then a corresponding spare part purchasing plan is established according to the early warning condition, and the spare parts are supplemented;
step five: corresponding notices are issued when equipment is newly added, patrolled and examined, maintained or scrapped;
step six: spare part consumption reports, maintenance statistics reports, inspection statistics reports and equipment statistics reports can be inquired through report inquiry statistics, and therefore the service condition of equipment is known.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211261927.1A CN115713319A (en) | 2022-10-14 | 2022-10-14 | Office equipment maintenance management system and method |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211261927.1A CN115713319A (en) | 2022-10-14 | 2022-10-14 | Office equipment maintenance management system and method |
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| CN115713319A true CN115713319A (en) | 2023-02-24 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202211261927.1A Pending CN115713319A (en) | 2022-10-14 | 2022-10-14 | Office equipment maintenance management system and method |
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| CN101056449A (en) * | 2007-05-10 | 2007-10-17 | 中国移动通信集团湖北有限公司江汉分公司 | Base station maintenance management system and method |
| CN112465169A (en) * | 2020-12-08 | 2021-03-09 | 江西吉安国泰特种化工有限责任公司 | Maintenance system and method for explosive production line |
-
2022
- 2022-10-14 CN CN202211261927.1A patent/CN115713319A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20030078798A1 (en) * | 2001-07-05 | 2003-04-24 | Milwaukee Public Schools | Computerized maintenance management system |
| CN101056449A (en) * | 2007-05-10 | 2007-10-17 | 中国移动通信集团湖北有限公司江汉分公司 | Base station maintenance management system and method |
| CN112465169A (en) * | 2020-12-08 | 2021-03-09 | 江西吉安国泰特种化工有限责任公司 | Maintenance system and method for explosive production line |
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| Title |
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| 宋维维;: "一种新型数据中心移动巡检系统", 智能建筑 * |
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