CN101056449A - Base station maintenance management system and method - Google Patents
Base station maintenance management system and method Download PDFInfo
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- CN101056449A CN101056449A CNA2007100521475A CN200710052147A CN101056449A CN 101056449 A CN101056449 A CN 101056449A CN A2007100521475 A CNA2007100521475 A CN A2007100521475A CN 200710052147 A CN200710052147 A CN 200710052147A CN 101056449 A CN101056449 A CN 101056449A
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Abstract
A base station maintaining management system and method in which the maintaining and management are electrified. The system includes a database server, a WEB server, a plurality of user terminals, wherein the database server is connected with the WEB server, a user logs on the WEB server via Internet or a wireless network by using a user terminal, then enters the database server based on granted right and operates related information; the invention combines a wireless communication technic, a database technic and an Internet browse technic, drastically changes a manual maintaining mode of conventional base station management so as to impel the base station maintaining management to be scientized, maintaining execution to be controllable, maintaining operation to be quantized, and improves a technic predominance of a mobile communication operator in market competition, has significances for network establishment, new service development and popularization, market business of the mobile communication operator.
Description
Technical field
The present invention relates to a kind of management system and method, especially relate to a kind of base station maintenance management system and method for maintenance management electronization.
Background technology
Along with the fast development of the communication technology, the kind of mobile communication base station equipment and quantity constantly increase, and therefore its difficulty that administers and maintains have also been increased greatly.Now, mobile communication carrier still rests on complete manual maintenance and information processing papery management phase to base station maintenance management, the following pattern of the general employing of its maintenance management: administrative department's this substation of customization upkeep operation plan → production plan placement → each maintenance department's production plan is implemented to patrol and examine → fill in charge book and is monthly reported the selective examination base station operation → circular working condition of standing under situation → administrative department.
By facts have proved, adopt above-mentioned service mode can not satisfy the needs of reality, it mainly shows the following aspects:
1. the regular maintenance feedback information non-timely: every month base station maintenance ruuning situation can only reflect at inferior month, and administrative department can only control afterwards, and can not carry out mid-event control the corresponding hysteresis of reply that maintenance information changes;
2. maintenance work lacks effective supervision and control: the maintenance record of maintenance department is filled on the minute book of base station, and the situation of a plurality of maintenance period loggings may take place once to fill in, so there is artificial disturbance in base station information, and its authenticity makes us querying;
3. utilance is low again for maintenance information: can not grasp equipment operation information in real time; The service data of all types of equipment is not effectively analyzed; Can not inquire by classification the history run situation of various device apace;
4. in real time directiveness is not strong: the monitor message that rotating ring, GPS such as patrol and examine at system is not fully utilized, and the investigation work that said system scented a hidden danger in time can not be joined in the maintenance plan, lacks ageing to the guidance of real work;
5. maintenance management working strength is big, efficient is low: mainly solve the problems referred to above by increase attendant or the personnel of increasing workload.Base station maintenance management is checked wide, and work repeatability is strong, takes time and effort; The person in charge of administrative department needs the statistical analysis report of work many, and work is mixed, and causes energy to disperse, down to the deficiency of time of handling a large amount of maintenance management work and plant maintenance information.
At present, the mobile base station amount is many and distribute wide, if continue to adopt traditional maintenance management method, will certainly increase operator's management cost, also can there be insurmountable shortcoming simultaneously because of the conventional management pattern, and then influence the running quality of communication network, cause unnecessary loss for society and enterprise.
Summary of the invention
The present invention mainly be solve that the existing information processing of prior art base station maintenance management paperyization, information typing exist that artificial disturbance, maintenance information feedback are untimely, maintenance work instructs in real time that dynamics is low, maintenance management cost high-technology problem.
It is big that the present invention has also solved the existing maintenance management working strength of prior art base station maintenance management simultaneously, and manual work is analyzed in Information Statistics, and all departments' information interchange lacks technical problems such as common platform.
Above-mentioned technical problem of the present invention is mainly solved by following technical proposals: described system comprises database server, WEB server, a plurality of user terminal, described database server is connected with the WEB server, the user uses user terminal to land the WEB server by Internet or wireless network, and then enters described database server operation base station relevant information according to authorization;
Described database server comprises: a base station resource module: the information that the base station is mainly reached corollary equipment manages; One base station maintenance module: be used for management, customization base station maintenance project and maintenance plan, carry out maintenance plan and check maintenance information; One workform management module: be used for operation, distribute worker's list and single by the flow processing worker; One report form statistics module: on demand statistical report form is added up and generated to each module information; One right assignment module: authorize the role to the user, and then authorize the role authority with operation base station relevant information.In addition, described database server also comprises one dimension pillar reason module, and this module is used to submit the management of report, and the platform of an issue, exchange of information is provided to each user.
As preferably, described base station maintenance module comprises: Maintenance Significant Items management submodule: annual events in operation can be set, and can be provided with its content after the annual events in operation determining; Customization production plan submodule: be used for customization and examine annual plan and monthly plan; Production plan is checked submodule: be used to check the various states of Maintenance Significant Items, and check the implementation status of associated maintenance information; Production plan implementation sub-module: be used for of the execution of support maintenance department to yearly plan and monthly plan.
As preferably, described workform management module comprises: my worker's list module: the essential information of worker's list is provided, can to worker's list carry out trustship and bill setting, and only show the information relevant with login user; The worker singly checks submodule: can tabulate shows the single state of worker, and can singly inquire about the worker according to the condition of appointment, and then the single handling process of worker is intervened; The single processing sub of worker: be provided with bill, examine, order, processing, auditing flow, the user carries out operation according to above-mentioned flow process, and the worker that can only handle in its specified permission scope is single.
As preferably, described WEB server also links to each other with note MODEM, so that a short message receiving-transmitting platform to be provided.
As preferably, described base station maintenance module links with the short message receiving-transmitting platform, and this module can be accepted the review of operations result who replys with SMS.
As preferably, described workform management module links with the short message receiving-transmitting platform, and this module can send the SMS prompting by the state of user's flow process of living in automatically or accept the SMS receipt.
The base station maintenance management method may further comprise the steps: the online customization production plan of A. keeper also issues production plan after examining; B. online the receiving of maintenance person implements after the production plan to patrol and examine according to plan; C. patrol and examine and enter the base station maintenance module after finishing immediately and fill in charge book and submit to; D. the keeper is online receive charge book after, the operation situation is checked; E. the keeper adds up, analyzes the concurrent form of charge book.
As preferably, said method also comprises a step: the F. keeper is according to the analysis result of charge book, distributes that the rectification worker is single to be handled fault; And then this step F further may further comprise the steps: the F1. keeper provides worker's list, the concurrent short message prompt of examining according to the base station equipment fault type; F2. the approver receives that short message prompt singly examines the granting worker, examines by the back system and sends out the order short message prompt; F3. maintenance person receives behind the short message prompt that immediately login system is checked and to receive the worker single; F4. maintenance person handles the base station equipment fault according to the single suggestion of worker, and it is single that the worker is replied to system in the back that disposes; F5. after the keeper receives and replys worker's list, the single described performance of this worker is examined.
As preferably, described steps A comprises the steps: that further the person in charge of A1. administrative department works out annual events in operation and locks annual events in operation relation; A2. the keeper of administrative department arranges annual production plan and locking according to above-mentioned annual events in operation; A3. the person in charge of administrative department examines above-mentioned annual production plan; A4. the person in charge of maintenance department formulates every month production plan according to above-mentioned annual production plan; A5. the keeper of administrative department examines above-mentioned month production plan and by the online production plan that issues of Internet.
As preferably, also comprise among the described step D: maintenance person's actual position can be checked immediately by administrative department by the mode that sends locating short message after receiving maintenance person's charge book.
As preferably, also comprise in the described step e 5: the keeper can check this maintenance person's actual position immediately by the mode that sends locating short message after the answer worker who receives maintenance person is single.
The present invention is organically merged wireless communication technique, database technology and Internet browser technology, changed the complete manual pattern of safeguarding of BTS management in the past up hill and dale, overcome simultaneously the drawback of traditional process preferably, realize that the job information record is by the transformation of paperyization to electronization.After adopting the present invention, can accelerate the equipment fault locating speed, improve the retrieval rate and the ability of device-dependent message.As long as a certain facility information of input, system just can search and this device-dependent technical parameter automatically, and can enumerate its time buying, businessman and maintenance information immediately, can recall relevant therewith worker's one-dimensional data of protecting simultaneously, and provide suggestion timely and effectively; In addition, behind employing the present invention, only need tap mouse, just information can be conveyed to the related personnel with the form of note at once, therefore improve the efficient of maintenance work and the promptness of information processing widely, and saved human resources.
The present invention organically is solidificated in each flow process of real BTS management in the system, and all kinds of managerial reports all transmit by Internet; And administration interfaces at different levels are clear, and administrative staff can cover all at one glance to the whole network its maintenance situation, and are therefore all very light to the monitoring of base station maintenance operation, audit etc.Base station maintenance management is scientific, controlledization carried out in maintenance, maintenance work can quantize thereby impel, also promoted simultaneously the technical advantage of mobile communication carrier in market competition, and networking, new business exploitation and the popularization of mobile communication carrier, the marketing etc. have all been had outstanding meaning.
In addition, the present invention also has stronger extended capability, can realize slitless connection with other management systems.As being connected with the GPS cruising inspection system, the user just can safeguard the Real-Time Scheduling management of repairing by this management system real time inspection base station maintenance vehicle and personnel's concrete orientation with thorough realization.
Description of drawings
Below in conjunction with the drawings and specific embodiments, technical scheme of the present invention is described in further detail.
Fig. 1 is a system configuration schematic diagram of the present invention;
Fig. 2 is a database server main software functional block diagram of the present invention;
Fig. 3 is the functional block diagram of base station maintenance module shown in Figure 2;
Fig. 4 is the functional block diagram of workform management module shown in Figure 2;
Fig. 5 is the main flow chart of base station maintenance management method of the present invention;
Fig. 6 is the flow chart of customization production plan shown in Figure 5.
Embodiment
Base station maintenance management system of the present invention shown in Figure 1 adopts the B/S framework.Comprise a database server 1, a WEB server 2, a plurality of user terminal 4.Database server 1 is connected with WEB server 2, and WEB server 2 links to each other with Internet net 5 by a gateway (fire compartment wall).In addition, the WEB server also links to each other with note MODEM7, so that a short message receiving-transmitting platform to be provided.Database server 1 has a database that comprises Back ground Information modules such as base station resource information, base station maintenance information, workform management information, report form statistics information, right assignment information, maintenance management information.2 of WEB servers are used to provide the system from various access waies to insert request.The service request that WEB server 2 is accepted from user terminal, and according to its request accessing database (database server), database server is done after the corresponding processing deal with data (webpage) is placed on the WEB server 2, and 2 of WEB servers are back to user terminal 4 with deal with data.User terminal 4 is not direct accessing database server 1 like this, but visit WEB server 2, thereby set up physically a kind of and all be the application system of three-decker in logic, therefore can prevent hacker's malicious attack effectively, and improve the overall security of system.
User terminal 4 is desktop computer or portable computer or mobile phones that browser is housed.Wherein portable computer, mobile phone can be surfed the Net by wireless networks such as GPRS or CDMA.The user uses user terminal 4 to land WEB server 2 by Internet5 or wireless network, and then enters the operation such as inquiry, interpolation, modification, deletion that described database server 1 carries out base station information according to authorization.
Fig. 2 is the software module schematic diagram of database server 1 of the present invention.Comprise base station resource module 11, base station maintenance module 12, workform management module 13, report form statistics module 14, right assignment module 15, maintenance management module 16 in the database of this database server.Described base station maintenance module 12 and workform management module 13 link with the short message receiving-transmitting platform respectively, and above-mentioned module can send the SMS prompting by the state of user's flow process of living in automatically or accept the SMS receipt.And then can submit to when safeguarding as a result maintenance person, determine this maintenance person's position and give record by the mode that sends locating short message.
Described base station resource module 11 comprises base station capital equipment information, base station corollary equipment information, equipment fault record and equipment producer address book submodule, and authorized user can be browsed the base station information of above-mentioned submodule management by browser.Can carry out emptying and query manipulation of base station information to the user that the authority of checking is arranged, can add base station information, revise or deletion for the user that operating right is arranged.In addition, resource management module also has the modification of examining above-mentioned base station information, checks the function of the modification record of submission.Keeper with authority can check and handle the modification record of submission.As check when revising record, this module can be tabulated and be shown the concrete modification record that need examine, click a certain, in tabulation, can show former record and revise the variation that note down the back, note down, can in suggestions made after examination one hurdle, fill in suggestions made after examination when handling the modification that to examine, can agree or veto the record of revising.
Fig. 3 is the functional block diagram of base station maintenance module of the present invention, and this module comprises that Maintenance Significant Items management submodule 121, customization production plan submodule 122, production plan check submodule 123, production plan implementation sub-module 124.
Maintenance Significant Items management submodule 121: annual events in operation can be set, comprise the interpolation and the deletion of project, and can after determining annual events in operation, the content to this annual maintenance project be provided with.When annual maintenance project particular content is set, can match the item class and the contents of a project per year.After selecting year and item class, in the particular content tabulation of all annual maintenance projects that just can be from be provided with and be kept at this unit, the selection related content is added in this project, setting up pair relationhip, and locks.As: after annual and item class check box are chosen " 2007 year " and " AC distribution equipment ", just can be from " ac voltage; alternating current flow valuve; check lightning-arrest whether good; whether AC distribution equipment fuse temperature body or pressure drop be normal; whether contactor and switch contact be good; whether instrument and indicator light alarm be normal, whether exchange the contact of lead-in cable and joint good, whether oil machine interface box inner cable and joint contact be good " in, " alternating current flow valuve selected, check lightning-arrest whether good, whether AC distribution equipment fuse temperature body or pressure drop be normal, whether instrument and indicator light alarm be normal, whether contactor and switch contact be good " add in this " AC distribution equipment " project and locking relation.In this module and following customization production plan submodule 122, each unit is all sent and is managed by certain flow process (path) automatically.After being responsible for the current operation of pairing and finishing as above-mentioned administrative department, must locking " annual events in operation relation ", otherwise can not enter customization production plan submodule customization year carry out data manipulation in the job content unit.
Customization production plan submodule 122: be used for customization and examine annual plan and monthly plan.This submodule more comprises customization annual job content unit (all kinds of form), arranges/examine annual production plan unit, and the unit is formulated/examined to monthly plan.
Wherein customize annual job content unit: be used to formulate the annual maintenance times of each maintenance department to the locking events in operation, this unit is customized by relevant person in charge of administrative department, and job content can add or revise; Arrange/examine annual production plan unit: the keeper customizes annual production plan according to above-mentioned annual job content, arrange the concrete activity duration (specific to certain January), transferring to the person in charge of administrative department then examines, can select after the person in charge consults by with return, as after returning, this program comes back to it and begins to formulate the annual production plan stage.The unit is formulated/examined to monthly plan: be responsible for every month maintenance plan of production plan formulation per year by maintenance department, the base station title of further arranging the concrete activity duration (specific to a certain day) and a certain maintenance person to safeguard, transferring to the keeper of administrative department then examines, can select after the keeper consults by with return, as after returning, this program comes back to it and begins the formulation stage.
Production plan is checked submodule 123: be used to check the various states of Maintenance Significant Items, comprise some defective information, and check the implementation status of associated maintenance information.This module gives real-time oversight to implementation status, and the user is the user with administrator right.
Production plan implementation sub-module 124: be used for of the execution of support maintenance department to yearly plan and monthly plan.The attendant can enter inquiry of this submodule and own relevant job-shop, and the operation implementation status when filling in base station patrol checking.This submodule more comprises my the job list unit and fills in review of operations unit as a result.
My the job list unit wherein: be used for maintenance person and check the operation distribution condition of oneself, Job completion status, and can sum up the operation situation of this base station in current month.
Fill in review of operations unit as a result: be used to fill in and whether check and fill in summary, and can upload the technical report file according to concrete technical problem to this operation performance.After the attendant disposes, use portable computer or mobile phone (PDA mobile phone) login system at the scene, enter this unit after, the online review of operations result that fills in also submits to, during submission, a SMS notification relevant supervisor can be sent out by system, so that it checks the operation implementation status.There is not the attendant of GPRS equipment or online condition can adopt the note of certain format to reply review of operations result for some to above-mentioned module; Wherein a kind of coding of message reply is as follows: " JH001=1,2,3,5; ".Wherein number " JH001 " expression base station, the initial symbol of "=" subjob numbered sequence, and " 1,2,3,5 " represent that (the subjob numbering is annual job title numbering to problematic subjob numbering, represents pressurizers as 1 expression indoor environment inspection, 2.), "; " expression subjob numbered sequence full stop.After system module is received the message reply of above-mentioned form, just can become Word message to fill in code conversion and check submodule into production plan.
Fig. 4 is the functional block diagram of database server workform management module 13 of the present invention.This workform management module comprises that my worker's list module 131, worker singly check submodule 132, the single processing sub 133 of worker.
My worker's list module 131: the essential information for the treatment of worker's lists such as single, the defective worker of operative employee is single is provided, and can to above-mentioned worker's list carry out trustship setting and bill setting, only show the worker list information relevant simultaneously with login user.As: show and treat operative employee Dan Shi, its action type comprises need examine, need audit, several classes such as perhaps need handle, and a certain login user is wanted operative employee Dan Shi, at first should just can see worker's single (authority of action type and login user is complementary) of one's own action type here from landing.Show that and for example underproof worker is single, only show not the worker list by examine, examine relevant, return or timeout trouble ticket with login user.This submodule links with the single processing sub of worker, can enter " worker singly handles " submodule by it.
The worker singly checks submodule 132: can tabulate shows the detailed status of various worker's lists, and can singly inquire about or remove the worker according to the condition of appointment, and then can from then on enter the single processing sub of worker the single handling process of worker is intervened.The user is the user with administrator right.As select arbitrary uncompleted worker single.Click " recalling " or " entering " button, just can enter the single processing sub of worker and carry out the bill operation.
The single processing sub 133 of worker: carry out operation in strict accordance with the single handling process of the worker in this module.And different users can only handle its specific part after entering this submodule, and this is determined jointly by user's the authority and the state of the single flow process of living in of worker.As, when entering " worker singly handles " submodule unit, can carry out the audit of worker's list from " my worker is single " when having the user who examines authority, it is single that other people can not operate this worker, because current worker singly is pending state.This submodule more comprises the bill unit, examines the unit, order unit, processing unit, audit unit.
Bill unit wherein: have that the worker singly numbers, bill department, information such as bill people, fault type, the single content of group.After login user enters this submodule, just can carry out the bill operation.As: in this unit, be provided with " bill ", " termination " and " bill again " three buttons.After clicking " bill " button or " bill again " button, system will send note to the order people according to the single residing state of worker; And when clicking " bill again " button, system will empty the single existing information of worker, according to amended information bill again.
Examine the unit: adopt the graded examination and approval mode, comprise that the workform management department manager examines, the keeper examines, and maintenance department is responsible for and examines.Also can adopt the mode of system's trustship to examine automatically.The single graded examination and approval that whether needs of worker is decided by " trustship setting " in above-mentioned my worker's list module.When the worker who examines as needs is single, the people with power of examination and approval will receive the short message prompt from system, and it is single to require to examine the worker.As: single when being responsible for approval system trustship worker, and the keeper examines when not having system's trustship, the keeper will receive system's short message prompt, require him to examine this worker's list.When examine by or when all being system's trustship, behind above-mentioned bill unit bill, the order people of appointment will receive the short message prompt from system, require his order.
The order unit: when the worker who needs order is single, the appointment order people (attendant) of worker's list will receive the short message prompt from system, require order.Click the order button behind the order people login system and just can see the single content of the worker who needs processing.
Processing unit: after attendant's order fault is handled.After disposing, just use portable computer or mobile phone (PDA mobile phone) by GPRS (or other wireless network) login system at the scene, enter this unit after, online receipt contents such as fault handling process, result, precautionary measures of filling in, and submitting to.During submission, a SMS notification relevant supervisor can be sent out by system, so that it checks the single implementation status of worker.In addition, there is not the attendant of GPRS equipment or online condition can use regular handset to carry out the note receipt for some, in case handle overtime.Require to handle certain numbering as: certain maintenance person receiving, after the worker of certain task is single, to safeguarding in-situ processing, after disposing with worker's list process information according to the certain format receipt of sending short messages.Its note can adopt following receipt form: #1000000605#20061010, and the 23:23:12# fault has been got rid of #.Each field contents is separated with #; Wherein singly number for the worker " 1000000605 ", can obtain from the note of worker's list is handled in the prompting of receiving; " 20061010,23:23:12 " are failure recovery time, represent on October 10th, 2006,23: 23: 12; " fault is got rid of " is result; " # " is separator.After the note receipt of above-mentioned form is received by system, just described information can be filled in corresponding part, and remind relevant supervisor, so that its inspection into the workform management module.
Audit unit: be used for the described every base station maintenance information of receipt is examined, to guarantee maintenance quality.Have and set about immediately the worker is singly examined after the keeper who examines authority receives short message prompt, and fill in audit opinion.As: beat at " cancelling the order " preceding check box and to collude, represent that current worker singly will return the order people and handle again.At this moment, it is single that system can send out a Zhang Gong again, and the bill partial content keeps, and waits for again examining with the order people and handle, and can eject the square frame requirement simultaneously and reassign the time limit of finishing the work.Beat at " accurately " preceding check box and to collude, it is accurate that the expression keeper thinks that current worker singly handles, otherwise represent inaccurate.
The report form statistics module comprises that the worker singly adds up submodule, job accounting submodule, resource statistics.
The worker singly adds up submodule: be mainly used in the worker is singly added up, form form.It can be as required, the condition of worker's list that restriction will be added up.As: issuance of data, the processing department of worker's list, worker's single fault classification according to worker's list are added up.Described worker will show that singly form form, its form can adopt form outputs such as excel or word according to the condition list of appointment.
Job accounting submodule: be mainly used in uncompleted base station of operation and underproof project are added up.It needed arbitrarily according to zone, personnel, task items, time point, time period etc., added up.As: job accounting on a time period; Select zero-time: on January 1st, 2007, select the concluding time: on May 31st, 2007.Click " exporting this time All Jobs ", just export the All Jobs of finishing in this time period.
Resource statistics submodule: be mainly used in base station capital equipment information, corollary equipment information and base station fault message are added up.It can be as required, by abundant querying condition, find facility information after, tabulation output.
Authority management module adopts three layers of rights management pattern based on RBAC (Role-Based Access Control, role access control) principle, and this pattern makes the user related with role association, role and authority, and user and authority are kept apart.Effectively raise the fail safe of rights management.Role's (identity) of each user of this module is authorized by the keeper, and the user is also authorized by the keeper as the base station information of certain role's operation, and therefore, the user is to can't see with inoperable for undelegated base station information.This module comprises user and division management submodule, role and module management submodule, subscriber authorisation submodule, role authorization submodule.
User and division management submodule: its major function is to add, and deletion is revised, and searches user profile, can add simultaneously, and department information is revised in deletion.As: in department's tabulation, add a department---" B maintenance department "; As long as input " B maintenance department ", after the user confirmed, " B maintenance department " just appeared in department's tabulation.At this moment, as adding user " Zhang San " again, then choosing " B maintenance department " is earlier imported user " Zhang San " then and is inserted password, and " Zhang San " is just appear in the B maintenance department user list.
Role and module management submodule: major function is to add, and deletion is revised, and searches Role Information, can add deletion, modified module information simultaneously; As: in role's tabulation, add a role---" workform management person "; As long as input " workform management person ", and after the user confirmed, " workform management person " member just appeared in role's tabulation.
The subscriber authorisation submodule: be used for distributing the role to the user, perhaps user's role is given in cancellation.As: give subscriber authorisation, user---" Zhang San " below at first optional " B maintenance department " selects role---" workform management person " then, so just gives " Zhang San " role with " workform management person ".
Role authorization submodule: distribute to user's authority for role assignments authority or cancellation.As: distribute role-security, the worker that at first can select under the workform management module 13 singly checks submodule 132, select the role of authority to be allocated---" workform management person " then, so just give " workform management person " worker is singly inquired about, the authority that the single handling process of worker is intervened.
The maintenance management module comprises the issue of Reports Administration submodule and information, exchanges submodule.
The Reports Administration submodule: what can show, examine maintenance department submits report about base station maintenance various.Described report comprises various resources, safeguards inventory and summary sheet, and the manager that all can be shown to administrative department by the form of tabulation watches, and the manager is responsible for these reports are examined, and examines and finishes a kind of work summary of the final formation in back.
Information issue, exchange submodule: be used to issue information such as rules and regulations, workflow, report template, and the manager can be distributed on the work summary of the base station form with circular on this platform, for each user learning, interchange and download.
Fig. 5 is the main flow chart of base station maintenance management method of the present invention.At first, after the keeper uses the user terminal login system, enter customization upkeep operation plan (step S210) in Maintenance Significant Items management submodule 121 or the customization production plan submodule 122 according to its authority, and after relevant supervisor is examined, just issue production plan.
From the flow chart of customization production plan shown in Figure 6, can further know: among the above-mentioned steps S210, also have several sub-steps: at first, administrative department is responsible for online (relevant supervisor) and enters in the Maintenance Significant Items management submodule 121 (step S211), customizes annual events in operation and locks annual events in operation relation; Then, the keeper of administrative department enters in the customization production plan submodule 122, according to above-mentioned annual events in operation, customize annual job content and locking (preservation), and continue to arrange annual production plan and locking (step S212) according to above-mentioned annual job content; Then, administrative department is responsible for and in this module above-mentioned annual production plan is examined (step S213), examine by the back and just plan is issued to management organization of subordinate (person in charge of maintenance department), otherwise will turn back among the step S212, reformulate annual production plan (step S214); The person in charge of maintenance department enters in the customization production plan submodule 122, views above-mentioned annual production plan, and according to this production plan, formulates a month production plan (step S215) in year; At last, the keeper of administrative department is online to examine above-mentioned month production plan (step S216), examine by the back and issue production plan to maintenance department's (forwarding to the production plan implementation sub-module) from Internet, otherwise turn back among the above-mentioned steps S216, reformulate a moon production plan (step S217).
The maintenance person of maintenance department receives that (production plan is by examining from step S217 short message prompt, and require to carry out) after, the login system of surfing the Net immediately enters production plan implementation sub-module 124 and checks production plan, arranges according to plan then (step S220) implemented to patrol and examine in the base station.Then, the login system of surfing the Net again after the maintenance person of maintenance department finishes to patrolling and examining of base station reenters production plan implementation sub-module 124 and fills in charge book and submit (step S230) to.
The keeper of administrative department is online after production plan is checked the charge book of receiving the submodule 123 from step S230, sets about immediately the operation situation is checked, to check existing problem (step S240) in the maintenance.Wherein the content of Jian Chaing also comprises: the short message enquiry that sends maintenance person immediately by the SMS transmit-receive platform of system to mobile phone positioning system, mobile phone positioning system will be replied these personnel's positional information, and system is stored in it in this module after receiving this positional information.At this moment, the keeper can and be registered in production plan with above-mentioned positional information and check that the base station position information in the submodule compares, whether the positional information that just can judge maintenance person is true, if untrue, can order this maintenance person again (step S241) to be implemented to patrol and examine in the base station.In above-mentioned steps S241, described mobile phone positioning system is existing telecom operators' (comprising China Mobile or two big operators of CHINAUNICOM) mature technique service platform, during inquiry, as long as a certain maintenance person's phone number is weaved into note to send in the navigation system, these personnel positional information accurately will be replied by this system.
Thereafter, the keeper of administrative department analyzes the every operation maintenance record of step S240 gained, enters the report form statistics module simultaneously, and concurrent form (step S250) is added up, analyzes, gathered to above-mentioned charge book.If the keeper finds in the result of the statistics of above-mentioned charge book, analysis that the base station exists and asks in problem, just will adopt an other step to solve fault---promptly enter and distribute rectification worker list in the workform management module 13 fault is handled (step S270) at once.In this step: at first, the keeper provides worker's list, the concurrent short message prompt of examining according to the base station equipment fault type in the single processing sub 133 of worker; Then, the approver singly examines the granting worker after receiving short message prompt, examine by after, the order short message prompt can be sent out by system; Then, maintenance person receives behind the short message prompt login system immediately, checks and to receive the worker single; Thereafter, maintenance person handles the base station equipment fault according to the single suggestion of worker, and after disposing, login system is replied worker's list to the single processing sub 133 of worker again; At last, after the keeper receives that the worker is single, the single described performance of this worker is examined, audit by after preserved, otherwise, will be again bill, in this step, the keeper can adopt the mode that sends locating short message immediately to check maintenance person's actual position after receiving that the worker is single equally.
At last, the keeper is to the implementation status of all departments' circular base station maintenance work.
Administrative department described in the present invention, maintenance department all are abstract concepts, are intended to represent in layering and divide each management entity in the task management; And in concrete the application, can increase the level and the quantity of each management entity (department) arbitrarily as required.Equally, the user in all departments also is an abstract concept, and users such as the person in charge in the administrative department, keeper are representative each concrete management personnel in this group as described.Therefore, from now in actual applications,, all will fall within the scope of protection of the present invention so long as possessed the present invention's the connotation or the base station management system of basic design.
Claims (12)
1. base station maintenance management system, it is characterized in that comprising database server, WEB server, a plurality of user terminal in this system, described database server is connected with the WEB server, the user uses user terminal to land the WEB server by Internet or wireless network, and then enters described database server operation base station relevant information according to authorization;
Described database server comprises:
One base station resource module: the information that the base station is mainly reached corollary equipment manages;
One base station maintenance module: be used for management, customization base station maintenance project and maintenance plan, carry out maintenance plan and check maintenance information;
One workform management module: be used for operation, distribute worker's list and single by the flow processing worker;
One report form statistics module: on demand statistical report form is added up and generated to above-mentioned each module information;
One right assignment module: authorize the role to the user, and then authorize the role authority with operation base station relevant information.
2. base station maintenance management system according to claim 1 is characterized in that also comprising one dimension pillar reason module at described database server that this module is used to submit the management of report, and the platform of an issue, exchange of information is provided to each user.
3. base station maintenance management system according to claim 1 is characterized in that comprising at described maintenance module:
Maintenance Significant Items management submodule: annual events in operation can be set, and can after definite annual events in operation, be provided with to its content;
Customization production plan submodule: be used for customization and examine annual plan and monthly plan;
Production plan is checked submodule: be used to check the various states of Maintenance Significant Items, and check the implementation status of associated maintenance information;
Production plan implementation sub-module: be used for of the execution of support maintenance department to yearly plan and monthly plan.
4. base station maintenance management system according to claim 1 is characterized in that comprising in described workform management module:
My worker's list module: the essential information of worker's list is provided, can to worker's list carry out trustship and bill setting, and only show the information relevant with login user;
The worker singly checks submodule: can tabulate shows the single state of worker, and can singly inquire about the worker according to the condition of appointment, and then the single handling process of worker is intervened;
The single processing sub of worker: be provided with bill, examine, order, processing, auditing flow, the user carries out operation according to above-mentioned flow process, and the worker that can only handle in its specified permission scope is single.
5. base station maintenance management system according to claim 1 is characterized in that also linking to each other with note MODEM at described WEB server, so that a short message receiving-transmitting platform to be provided.
6. according to claim 1 or 6 described base station maintenance management systems, it is characterized in that linking at described base station maintenance module and short message receiving-transmitting platform, this module can be accepted the review of operations result who replys with SMS.
7. according to claim 1 or 6 described base station maintenance management systems, it is characterized in that linking at described workform management module and short message receiving-transmitting platform, this module can send the SMS prompting by the state of user's flow process of living in automatically or accept the SMS receipt.
8. base station maintenance management method is characterized in that may further comprise the steps in this method:
A. the online customization production plan of keeper and after examining, issue production plan;
B. online the receiving of maintenance person implements after the production plan to patrol and examine according to plan;
C. patrol and examine and enter the base station maintenance module after finishing immediately and fill in charge book and submit to;
D. the keeper is online receive charge book after, the operation situation is checked;
E. the keeper adds up, analyzes the concurrent form of charge book.
9. base station maintenance management method according to claim 8 is characterized in that also comprising a step in this method: the F. keeper distributes rectification worker list fault is handled according to the analysis result of charge book; And then this step F further may further comprise the steps:
F1. the keeper provides worker's list, the concurrent short message prompt of examining according to the base station equipment fault type;
F2. the approver receives that short message prompt singly examines the granting worker, examines by the back system and sends out the order short message prompt;
F3. maintenance person receives behind the short message prompt that immediately login system is checked and to receive the worker single;
F4. maintenance person handles the base station equipment fault according to the single suggestion of worker, and it is single that the worker is replied to system in the back that disposes;
F5. after the keeper receives and replys worker's list, the single described performance of this worker is examined.
10. base station maintenance management method according to claim 8 is characterized in that further comprising the steps: in described steps A
A1. the person in charge of administrative department works out annual events in operation and locks annual events in operation relation;
A2. the keeper of administrative department arranges annual production plan and locking according to above-mentioned annual events in operation;
A3. the person in charge of administrative department examines above-mentioned annual production plan;
A4. the person in charge of maintenance department formulates every month production plan according to above-mentioned annual production plan;
A5. the keeper of administrative department examines above-mentioned month production plan and by the online production plan that issues of Internet.
11. base station maintenance management method according to claim 9 is characterized in that also comprising in described step D: administrative department is receiving after maintenance person's the charge book, can check maintenance person's actual position immediately by the mode that sends locating short message.
12. base station maintenance management method according to claim 10 is characterized in that also comprising in described step e 5: after the keeper is receiving that maintenance person's answer worker is single, can check this maintenance person's actual position immediately by the mode that sends locating short message.
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| CNA2007100521475A CN101056449A (en) | 2007-05-10 | 2007-05-10 | Base station maintenance management system and method |
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