CN112950412A - House transfer service management and cooperation platform - Google Patents

House transfer service management and cooperation platform Download PDF

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Publication number
CN112950412A
CN112950412A CN202110179990.XA CN202110179990A CN112950412A CN 112950412 A CN112950412 A CN 112950412A CN 202110179990 A CN202110179990 A CN 202110179990A CN 112950412 A CN112950412 A CN 112950412A
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management
platform
house
collection
service
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王西银
闫灿
陈维栋
陈将
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Hester Shandong Project Management Co ltd
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Hester Shandong Project Management Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/16Real estate
    • G06Q50/165Land development
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management

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  • Human Resources & Organizations (AREA)
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  • General Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
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  • Health & Medical Sciences (AREA)
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Abstract

The invention discloses a house procurement business management and cooperation platform, and relates to the technical field of house procurement management. The system comprises a basic data management system, an account management system, a cooperative office system, a collection service system, a platform monitoring system, a data analysis system and a database; the basic data management system is mainly used for basic management of various information; the account management system is used for managing various accounts; the cooperative office system mainly comprises an online message leaving module, a work cooperative module and a common question answering module; the collection service system comprises the service of the mobile terminal and the service of the computer terminal; the platform monitoring system comprises access log monitoring, user login monitoring and browsing footprint monitoring; the data analysis system comprises data analysis of a mobile terminal and data analysis of a computer terminal. The invention solves various problems in the house migration work.

Description

House transfer service management and cooperation platform
Technical Field
The invention belongs to the technical field of house procurement management, and relates to a house procurement business management and collaboration platform.
Background
The current organization management for house migration generally has the following problems:
(1) the difficulty in policy promotion is more: policy documents are generally posted in advertising publicity columns or on wall surfaces in planned removal areas, and the posted policy documents may be naturally damaged due to severe weather or artificially torn, so that policy publicity is not in place;
(2) the workload of workers entering the house is large: in the face of a plurality of migratory households to be assessed, a worker needs to log in the household for many times aiming at the problem of commonality of the migration, and explanation is repeated;
(3) there is missing or not in time to consult the questions presented by the person to be assessed: when the assessed person encounters a problem at each stage node in the assessing work process, the assessed person often does not know which staff should be found for consultation, for example, which phone should be called for consultation of a certain problem, and often calls for finding a plurality of staff, but still cannot solve the problem that the assessed person wants to consult; the response to the individual problem is not timely; moreover, the explanation and policy of each worker are inconsistent, and the personnel difference of access and exit is individualized, so that the work of expropriating the whole house is passive and delayed.
(4) Progress monitoring and data aggregation analysis are inefficient: problems in monitoring the task progress and executing the expropriation task are basically solved by means of gathering meetings of workers, so that the efficiency is low, and statistics is not timely, incomplete and accurate;
(5) the transparency of the house collection work is not high: for example, for actual measurement and actual measurement of the users, data acquisition of individual evaluation, and results of reports, the result is often questioned by the collector, thereby affecting the subsequent transfer work progress.
(6) The work synergy efficiency of various industrial departments is not high: the implementation and removal of each project all relate to units and departments such as China, planning, housing construction, housing management, household registration, measurement, evaluation, streets, water supply, power supply, gas and city management law enforcement, the units and departments need to be synchronously cooperated together, the units and departments are in linkage development work, the units and departments need to frequently collect the working conference of cooperative office work and have unified arrangement work, and the efficiency is not high;
(7) the process data and the file data are artificially counted, the query efficiency is low, and the process data and the file data are easy to miss and miss; data is difficult to share common;
(8) the related announcement information cannot be timely and immediately sent to the migratory user to be dismantled, and the information needs to be sent to the migratory user by logging in, so that the workload is huge and the efficiency is low;
(9) because the house procurement work of a project needs a plurality of government departments and machines to be matched together, and can be completed after a long time and a plurality of working links, intermediate results and historical document data in the process can be reserved in a plurality of departments or working personnel, and especially, some important documents or evidences can be difficult to find or lost due to organization adjustment, personnel replacement and other reasons, so that the work needs to come again or be passive.
Therefore, it is very necessary to design a platform for house migration service management and collaboration, instant information release, unified standard, and workflow specification to solve the above problems.
Disclosure of Invention
In order to make up for the defects of the prior art, the invention provides a management and collaboration platform for the house transfer service, and the efficiency and quality of house transfer work are improved. The invention is realized by the following technical scheme: the invention provides a house procurement business management and collaboration platform, which structurally comprises a basic data management system, an account management system, a collaboration office system, a procurement business system, a platform monitoring system and a data analysis system; the basic data management system comprises original property management, house source arrangement management, resident user management, information disclosure management, house compensation scheme basic data management, and assessment organization warehousing management and a database; the account management system comprises user management, authority management, resource management, role management, system parameter management and organization architecture management; the cooperative office system mainly comprises an online message leaving module, a work cooperative module, a common question answering module and an organization framework module; the collection service system comprises the service of the mobile terminal and the service of the computer terminal; the platform monitoring system comprises access log monitoring, user login monitoring and browsing footprint monitoring; the data analysis system comprises data analysis of a mobile terminal and data analysis of a computer terminal, wherein the data analysis of the mobile terminal comprises user-based statistical analysis and fund use condition statistical analysis, and the data analysis of the computer terminal comprises resource summarized data analysis and comprehensive statistical analysis.
Preferably, the house procurement business management and cooperation platform comprises a mobile terminal and a computer terminal; residents access the platform through the mobile terminal, and third-party service organizations and government management departments access the platform through the mobile terminal and the computer terminal respectively.
Preferably, the mobile terminal of the collection service system mainly includes the following modules: notification announcement, user-entering survey and investigation, assessment organization selection, common problems, progress viewing, actual measurement quantity, scheme public sign and gathering opinions, user-based assessment and work arrangement.
Preferably, the computer end of the collection service system mainly comprises the following modules: collection and freezing, collection and decision of various types of affirmations, selection of a room air check delivery room, proposal public sign collection opinions, agreement signing, payment and inventory and file management.
Preferably, the workflow of the migration platform includes: the government administration initiates a freezing notice through a computer terminal; the resident fills in the service-entering survey form and the feedback opinion through the mobile terminal and selects a third-party service organization within the specified time; the mapping end of the third-party service institution finishes on-site acquisition and measurement to residents, and uploads the result to the database through the mobile end; various affirmations are collected and decided by government administrative departments, and collection decision notice is issued; the evaluation end of the third-party service organization finishes on-site acquisition and evaluation to residents and uploads the result to the database through the mobile end; the government management department transacts to select a placement room and a check-in empty room at a computer end according to the wishes of residents; the government administration department performs agreement signing and file management at a computer side.
Preferably, the steps of selecting and placing a room and checking an empty room, the steps of protocol signing and file management use a high-speed scanner to be connected with the collection service system to realize file uploading and storage.
Preferably, the platform is also provided with intelligent touch screen inquiry propaganda equipment for externally showing information; the intelligent touch screen inquiry propaganda equipment is connected with the basic data management system and the collection service system, and the intelligent touch screen inquiry propaganda equipment comprises but is not limited to public sign collection freezing announcement, information public management and scheme public sign collection opinion.
The invention has the beneficial effects that:
1) the resident user can check public information of the house expropriation through the mobile terminal, the policy sunlight transparency is realized, the public fairness and justice of government work are reflected, and the resident user is authorized as the resident, such as expropriation of related laws and regulations; the resident user to be expropriated can know the relevant policy of the expropriated area through the mobile terminal, so that the difficulty of policy propaganda is greatly reduced; residents can also timely keep communication and exchange with government workers at any time through the functions of online telephone consultation and online message leaving, fully know the problems concerned by the residents, stabilize the emotion of the residents and solve the problems of difficult policy consultation, unclear consultation, time and labor consumption and the like to the maximum extent;
2) the government management department can issue a consultation telephone list, typical questions, responses and the like to the resident users to be recruited through the common question answering module of the cooperative office system, so that the workload of workers is reduced, and the interaction accuracy is improved;
3) the resident users to be recruited can leave messages on line through the mobile terminal, and can obtain message prompts after the reply, so that the online interaction between the public users to be recruited and the government management department is facilitated, and the interaction efficiency is greatly improved;
4) public users to be expropriated can inquire the progress and details of expropriation work of the houses through the mobile terminal, the transparency of the expropriation work is increased, the related problems can be conveniently negotiated and solved in time, and the expropriation work period is shortened;
6) the third-party service organization personnel can input data such as pictures, videos and the like of field measurement on site through the mobile terminal, the authenticity of the measurement result of the user is guaranteed, repeated user measurement is avoided, and delay of follow-up transfer work progress due to dispute of the measurement result of the user is avoided.
7) This platform has still set up intelligent touch-sensitive screen inquiry propaganda equipment in the hall is handled to the business, has replaced traditional paper propaganda.
Drawings
The invention will be further described with reference to the accompanying drawings.
FIG. 1 is a schematic diagram of a platform structure according to the present invention.
FIG. 2 is a flow chart of the steps of the present invention.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in detail below. In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention. This invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein.
The attached drawing is a specific embodiment of a house procurement business management and collaboration platform of the invention. As shown in the platform architecture diagram of fig. 1, this embodiment includes a basic data management system, an account management system, a collaborative office system, a collection service system, a platform monitoring system, a data analysis system, and a database; the basic data management system comprises original property management, house source arrangement management, resident user management, information disclosure management, house compensation scheme basic data management and warehousing management of an evaluation organization; the account management system comprises user management, authority management, resource management, role management, system parameter management and organization architecture management; the cooperative office system mainly comprises an online message leaving module, a work cooperative module and a common question answering module; the collection service system comprises the service of the mobile terminal and the service of the computer terminal; the mobile terminal of the collection service system mainly comprises the following modules: notification announcement, user-entering survey and investigation, assessment organization selection, common problems, progress viewing, actual measurement quantity, scheme public sign and gathering opinions, user-based assessment and work arrangement. The computer end of the collection service system mainly comprises the following modules: collection and freezing, collection and decision of various types of affirmations, selection of a room air check delivery room, proposal public sign collection opinions, agreement signing, payment and inventory and file management. The platform monitoring system comprises access log monitoring, user login monitoring and browsing footprint monitoring; the data analysis system comprises data analysis of a mobile terminal and data analysis of a computer terminal, wherein the data analysis of the mobile terminal comprises user-based statistical analysis and fund use condition statistical analysis, and the data analysis of the computer terminal comprises resource summarized data analysis and comprehensive statistical analysis.
The house transfer business management and cooperation platform comprises a mobile terminal and a computer terminal; residents access the platform through the mobile terminal, and third-party service organizations and government management departments access the platform through the mobile terminal and the computer terminal respectively.
As shown in fig. 2, the work flow of the migration platform includes: the government administration department initiates a freezing notice, a gear shifting inquiry and basic data input at a computer end through the computer end; the resident fills in the in-house survey table and the feedback opinions through the mobile terminal and selects a third-party service mechanism within the set time, at the moment, the resident can check public information such as notice announcement, policy and regulation, house schedule, house layout and common problems through the mobile terminal, and can interact with the personnel of the in-house third-party service mechanism on line to carry out communication such as telephone consultation and the like; the mapping end of the third-party service institution finishes on-site acquisition and measurement to residents, and uploads the result to the database through the mobile end; government regulatory agencies are involved in collecting decisions, and various types of accreditation and issuing collection decision notifications include: 1. determining the qualification of the lowest set of types; 2. confirming a house without certificate; 3. determining a room change; 4. confirming the non-residential shutdown loss; 5, identifying house change business; the evaluation end of the third-party service organization finishes on-site acquisition and evaluation to residents and uploads the result to the database through the mobile end; the government management department transacts to select a placement room and a check-in empty room at a computer end according to the wishes of residents; the method comprises the following steps that 1, residents select houses to be arranged, a house selecting confirmation list is generated, and after the houses are signed, government administration departments shoot pictures through a high-speed scanner and upload the pictures to a database; 2. the resident checks the signature of the vacant house and takes a picture and uploads the picture; the government administration department performs agreement signing and file management at a computer side.
The steps of selecting a place house and checking an empty house, and the steps of protocol signing and file management use a high-speed scanner to be connected with a collection service system to realize file uploading and storage.
The platform is also provided with intelligent touch screen inquiry propaganda equipment for externally showing information; the intelligent touch screen inquiry propaganda equipment is connected with the basic data management system and the collection service system, and the intelligent touch screen inquiry propaganda equipment comprises but is not limited to public sign collection freezing announcement, information public management and scheme public sign collection opinion.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; such modifications and substitutions do not depart from the spirit and scope of the present invention, and they should be construed as being included in the following claims and description.

Claims (7)

1. A house migration service management and cooperation platform is characterized in that: the system comprises a basic data management system, an account management system, a cooperative office system, a collection service system, a platform monitoring system, a data analysis system and a database; the basic data management system comprises original property management, house source arrangement management, resident user management, information disclosure management, house compensation scheme basic data management and assessment organization warehousing management; the account management system comprises user management, authority management, resource management, role management, system parameter management and organization architecture management; the cooperative office system mainly comprises an online message leaving module, a work cooperative module and a common question answering module; the collection service system comprises the service of the mobile terminal and the service of the computer terminal; the platform monitoring system comprises access log monitoring, user login monitoring and browsing footprint monitoring; the data analysis system comprises data analysis of a mobile terminal and data analysis of a computer terminal, wherein the data analysis of the mobile terminal comprises user-based statistical analysis and fund use condition statistical analysis, and the data analysis of the computer terminal comprises resource summarized data analysis and comprehensive statistical analysis.
2. The housekeeping business management and collaboration platform of claim 1, wherein: the house transfer business management and cooperation platform comprises a mobile terminal and a computer terminal; residents access the platform through the mobile terminal, and third-party service organizations and government management departments access the platform through the mobile terminal and the computer terminal respectively.
3. The housekeeping business management and collaboration platform of claim 1, wherein: the mobile terminal of the collection service system mainly comprises the following modules: notification announcement, user-entering survey and investigation, assessment organization selection, common problems, progress viewing, actual measurement quantity, scheme public sign and gathering opinions, user-based assessment and work arrangement.
4. The housekeeping business management and collaboration platform of claim 1, wherein: the computer end of the collection service system mainly comprises the following modules: collection and freezing, collection and decision of various types of affirmations, selection of a room air check delivery room, proposal public sign collection opinions, agreement signing, payment and inventory and file management.
5. The housekeeping business management and collaboration platform of claim 1, wherein: the work flow of the migration platform comprises the following steps: the government administration initiates a freezing notice through a computer terminal; the resident fills in the service-entering survey form and the feedback opinion through the mobile terminal and selects a third-party service organization within the specified time; the mapping end of the third-party service institution finishes on-site acquisition and measurement to residents, and uploads the result to the database through the mobile end; various affirmations are collected and decided by government administrative departments, and collection decision notice is issued; the evaluation end of the third-party service organization finishes on-site acquisition and evaluation to residents and uploads the result to the database through the mobile end; the government management department transacts to select a placement room and a check-in empty room at a computer end according to the wishes of residents; the government administration department performs agreement signing and file management at a computer side.
6. The housekeeping business management and collaboration platform of claim 1, wherein: the steps of selecting a place house and checking an empty house, and the steps of protocol signing and file management use a high-speed scanner to be connected with a collection service system to realize file uploading and storage.
7. The housekeeping business management and collaboration platform of claim 1, wherein: the platform is also provided with intelligent touch screen inquiry propaganda equipment for externally showing information; the intelligent touch screen inquiry propaganda equipment is connected with the basic data management system and the collection service system, and the intelligent touch screen inquiry propaganda equipment comprises but is not limited to public sign collection freezing announcement, information public management and scheme public sign collection opinion.
CN202110179990.XA 2021-02-08 2021-02-08 House transfer service management and cooperation platform Pending CN112950412A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114186962A (en) * 2021-11-30 2022-03-15 海南图语地理信息技术有限公司 House area expropriation and migration integrated system based on consensus method

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106228491A (en) * 2016-07-28 2016-12-14 浙江喊喊网络科技有限公司 A kind of online government affairs service system and using method thereof
CN106327157A (en) * 2016-08-23 2017-01-11 黄毅 Online government service system and use method thereof
CN107845042A (en) * 2017-10-24 2018-03-27 星际空间(天津)科技发展有限公司 Supervisory systems is imposed in house in a kind of state-owned land
CN109767374A (en) * 2019-01-09 2019-05-17 浙江健德普信息科技有限公司 A kind of house collection platform
CN112115181A (en) * 2020-09-14 2020-12-22 浙江省自然资源征收中心 Intelligent acquisition management system and method for expropriation data

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106228491A (en) * 2016-07-28 2016-12-14 浙江喊喊网络科技有限公司 A kind of online government affairs service system and using method thereof
CN106327157A (en) * 2016-08-23 2017-01-11 黄毅 Online government service system and use method thereof
CN107845042A (en) * 2017-10-24 2018-03-27 星际空间(天津)科技发展有限公司 Supervisory systems is imposed in house in a kind of state-owned land
CN109767374A (en) * 2019-01-09 2019-05-17 浙江健德普信息科技有限公司 A kind of house collection platform
CN112115181A (en) * 2020-09-14 2020-12-22 浙江省自然资源征收中心 Intelligent acquisition management system and method for expropriation data

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114186962A (en) * 2021-11-30 2022-03-15 海南图语地理信息技术有限公司 House area expropriation and migration integrated system based on consensus method

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Application publication date: 20210611