CN111723669A - Bank client identity processing method based on space positioning - Google Patents

Bank client identity processing method based on space positioning Download PDF

Info

Publication number
CN111723669A
CN111723669A CN202010433786.1A CN202010433786A CN111723669A CN 111723669 A CN111723669 A CN 111723669A CN 202010433786 A CN202010433786 A CN 202010433786A CN 111723669 A CN111723669 A CN 111723669A
Authority
CN
China
Prior art keywords
central control
information
matrix
control module
waiting area
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN202010433786.1A
Other languages
Chinese (zh)
Other versions
CN111723669B (en
Inventor
王晖
丁扬
黎慧剑
谢俊坚
杨成林
陈佳霖
陈骁
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hunan Sanxiang Bank Co Ltd
Original Assignee
Hunan Sanxiang Bank Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hunan Sanxiang Bank Co Ltd filed Critical Hunan Sanxiang Bank Co Ltd
Priority to CN202010433786.1A priority Critical patent/CN111723669B/en
Publication of CN111723669A publication Critical patent/CN111723669A/en
Application granted granted Critical
Publication of CN111723669B publication Critical patent/CN111723669B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10—Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16—Human faces, e.g. facial parts, sketches or expressions
    • G06V40/172—Classification, e.g. identification
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02—Banking, e.g. interest calculation or account maintenance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V20/00—Scenes; Scene-specific elements
    • G06V20/50—Context or environment of the image
    • G06V20/52—Surveillance or monitoring of activities, e.g. for recognising suspicious objects
    • G06V20/53—Recognition of crowd images, e.g. recognition of crowd congestion
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09F—DISPLAYING; ADVERTISING; SIGNS; LABELS OR NAME-PLATES; SEALS
    • G09F19/00—Advertising or display means not otherwise provided for
    • G09F19/12—Advertising or display means not otherwise provided for using special optical effects
    • G09F19/18—Advertising or display means not otherwise provided for using special optical effects involving the use of optical projection means, e.g. projection of images on clouds
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Landscapes

  • Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Multimedia (AREA)
  • Marketing (AREA)
  • Finance (AREA)
  • Human Computer Interaction (AREA)
  • Oral & Maxillofacial Surgery (AREA)
  • General Health & Medical Sciences (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • Strategic Management (AREA)
  • Technology Law (AREA)
  • General Business, Economics & Management (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The invention relates to a bank customer identity processing method based on space positioning, which comprises the following steps: the counting module counts the number of people; the navigation module guides the client to a waiting area, and the image acquisition module acquires the facial information of the user; the central control module judges the client level; the navigation module guides the customer to the reception room; the system selects recommended reception staff; and the customer manager selects a designated employee, and the employee goes to the position of the user after receiving the reception notice. The invention establishes a space rectangular coordinate system based on a specified place in a bank through the navigation module, the central control module establishes a planned route in the coordinate system and then sequentially marks the space coordinates of turning points in the route in the coordinate system, the central control module transmits the space coordinates of the turning points in the route to the navigation module when using the specified route, and the navigation module marks the turning points at the specified position in the bank to guide customers to the corresponding position, thereby effectively improving the order of the flow of people in the bank and improving the business handling efficiency of the bank.

Description

Bank client identity processing method based on space positioning
Technical Field
The invention relates to the technical field of personnel management, in particular to a bank customer identity processing method based on space positioning.
Background
In daily life and work, it is a common phenomenon that business queuing is handled in banks, and aiming at the phenomenon, a queuing and number calling system is generally applied in a bank business place, namely, after a customer arrives at the business place, the customer arrives at a queuing and number calling machine to get a number, and bank staff call the number according to the sequence of the numbers and handle the numbers in turn. Although the queuing and calling system solves the ordering of customer queuing, the following problems still exist:
first, the customer classes cannot be effectively distinguished, and all customers are treated equally. In actual life and work, a bank actually wants to treat different customer groups differently according to actual conditions of the bank and customers, and the customer groups with important priority service are served.
Second, the client cannot be effectively booted. In actual work, the flow of people in a bank hall is large, different customers need to go to a designated handling point when handling different services, the customers do not have specific planned routes when moving to the designated handling point, and when a plurality of customers move to different handling points respectively, the phenomenon of personnel blockage is very easy to occur, so that the service handling efficiency of a bank is low.
Disclosure of Invention
Therefore, the invention provides a bank client identity processing method based on space positioning, which is used for solving the problem of low business handling efficiency caused by the fact that effective guidance cannot be carried out on clients of different grades in the prior art.
In order to achieve the above object, the present invention provides a bank customer identity processing method based on spatial positioning, which comprises:
step 1: when a customer enters a bank hall, the system is started, a central control module in the system counts the number of people in each waiting area and each reception room according to a counting module and controls a navigation module to be started according to the specific number of people, the navigation module controls a first projection lamp group arranged at the top of the hall to be started, and the first projection lamp group irradiates a pattern used for indicating a corresponding route on the ground;
step 2: the client moves to a waiting area at a designated position according to the patterns irradiated on the ground, and the system controls the image acquisition module to acquire the facial image information of the user;
and step 3: after the acquisition of the image acquisition module is finished, transmitting the facial image information to a central control module, comparing the acquired facial image information with prestored information in a storage module by the central control module, and judging the grade of a waiting client according to a comparison result;
and 4, step 4: when the central control module finishes the judgment of the customer level, the navigation module controls the second projection lamp group in the waiting area to irradiate the pattern for indicating the corresponding route on the ground so as to guide the customer to the appointed waiting room for waiting;
and 5: when a client selects to handle business and working hours of a reception staff through the communication screen in a reception room, the system judges the reception staff selected by the client as recommended staff, and when the client does not select to handle the business and the working hours of the reception staff, the system selects corresponding staff from the storage module according to the client grade and historical business handling information as the recommended reception staff;
step 6: when the judgment is finished, the system transmits the grade information, the identity information, the current position information, the historical service handling information and the recommended reception staff of the client to a display module, and the display module outputs the information to the system through a display screen arranged in a client manager office;
and 7: the customer manager selects recommended reception staff recommended by the system according to the display module or selects designated staff to receive the customer by self, after the selection is completed, the staff responsible for receiving the customer receives a reception notice, the reception notice comprises the grade information, the identity information, the position information and the historical transaction service information of the customer, and the staff goes to the position of the user after receiving the reception notice;
and 8, before the staff receives the customer, the system controls display equipment around the customer to play the corresponding push message according to the grade information and the historical service handling information of the customer.
Furthermore, a waiting area people number saturation matrix P1 and a reception area saturation matrix P2 are prestored in the storage module; wherein, P1(P11, P12, P13 and P14) and P11 are preset saturated people numbers in the first waiting area, P12 is preset saturated people numbers in the second waiting area, P13 is preset saturated people numbers in the third waiting area, and P14 is preset saturated people numbers in the fourth waiting area; p2(P21, P22, P23 and P24), P21 is the preset saturation number of people in the first reception room, P22 is the preset saturation number of people in the second reception room, P23 is the preset saturation number of people in the third reception room, and P24 is the preset saturation number of people in the fourth reception room;
when the system operates, the counting module can count the total number of people in each waiting area through the camera in each waiting area and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P1 matrix in the storage module in sequence:
when the number of people P11 in the first waiting area is P11, the central control module judges that the first waiting area is saturated;
when the number of people P12 in the second waiting area is P12, the central control module judges that the second waiting area is saturated;
when the number of people P13 in the third waiting area is P13, the central control module judges that the third waiting area is saturated;
when the number of people P14 in the fourth waiting area is P14, the central control module judges that the fourth waiting area is saturated;
the counting module can also count the total number of people in each reception room through the camera of each reception room and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P2 matrix in the storage module in sequence:
when the actual number P21 of people in the first reception room is P21, the central control module judges that the first reception room is saturated;
when the actual number P22 of people in the second reception room is P22, the central control module judges that the second reception room is saturated;
when the actual number P23 of people in the third reception room is P23, the central control module judges that the third reception room is saturated;
when the actual number P24 of people in the fourth reception room is P24, the central control module determines that the fourth reception room is saturated.
Furthermore, a pre-navigation route matrix group L1 and a reception navigation matrix group L2 are arranged in the central control module; wherein:
l1(L11, L12, L13, L14), L11 being a first set of pre-navigation route matrices directing the customer from the lobby to a first waiting area, L12 being a second set of pre-navigation route matrices directing the customer from the lobby to a second waiting area, L13 being a third set of pre-navigation route matrices directing the customer from the lobby to a third waiting area, L14 being a fourth set of pre-navigation route matrices directing the customer from the lobby to a fourth waiting area; when the customer enters a bank hall, the system is started, and the central control module plans and navigates the route according to the number of people in each waiting area:
when the central control module determines that each waiting area is not saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L11 matrix set so as to guide the customer to the first waiting area;
when the central control module determines that the first waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L12 matrix set so as to guide the client to the second waiting area;
when the central control module determines that the second waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L13 matrix set so as to guide the client to the third waiting area;
when the central control module determines that the third waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L14 matrix set so as to guide the client to the fourth waiting area;
when the central control module judges that each waiting area is saturated, the first projection lamp group is not started until the actual number of people P1i in the ith waiting area is more than P1i, wherein i is 1, 2, 3 and 4, and the first projection lamp group irradiates a route indication pattern on the ground according to the information in the L1i matrix group so as to guide the customer to the ith waiting area;
l2(L21, L22, L23, L24), wherein L21 is a first matrix of waiting navigation routes for guiding customers from the waiting area to the first waiting room, L22 is a second matrix of waiting navigation routes for guiding customers from the waiting area to the second waiting room, L23 is a third matrix of waiting navigation routes for guiding customers from the waiting area to the third waiting room, and L24 is a fourth matrix of waiting navigation routes for guiding customers from the waiting area to the fourth waiting room;
when the central control module judges that all reception rooms are not saturated, the navigation module controls the second projection lamp group to irradiate the route indication pattern on the ground according to the information in the L21 matrix group so as to guide the customer to the first reception room;
when the central control module determines that the first reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L22 matrix set so as to guide the customer to the second reception room;
when the central control module determines that the second reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L23 matrix set so as to guide the customer to a third reception room;
when the central control module determines that the third reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L24 matrix set so as to guide the customer to the fourth reception room;
when the central control module judges that each reception room is saturated, the second projection lamp group is not started until the actual number of people in the jth reception room P1j is more than P1j, wherein j is 1, 2, 3 and 4, and the second projection lamp group irradiates a route indication pattern on the ground according to the information in the L2j matrix group so as to guide the customer to the ith reception room;
furthermore, the starting point of each reception navigation route is at the same position, a normally-on projection lamp set is arranged at the top of a corridor between each waiting area and the starting point of the reception navigation route, and the normally-on projection lamp set continuously irradiates the navigation route on the ground so as to guide customers starting from each waiting area to the starting point of the reception navigation route.
Further, for the ith pre-navigation route matrix group L1i, L1i (Wi1, Wi2, Wi3.. Wim), where Wi1 is the first turning point coordinate matrix of the ith pre-navigation route, Wi2 is the second turning point coordinate matrix of the ith pre-navigation route, Wi3 is the third turning point coordinate matrix of the ith pre-navigation route, and Wim is the mth turning point coordinate matrix of the ith pre-navigation route;
for the jth receiving navigation route matrix group L2j, L2j (Dj1, Dj2, Dj3.. Djn), wherein Dj1 is a first turning point coordinate matrix of the jth receiving navigation route, Dj2 is a second turning point coordinate matrix of the jth receiving navigation route, Dj3 is a third turning point coordinate matrix of the jth receiving navigation route, and Djn is an nth turning point coordinate matrix of the jth receiving navigation route;
for the matrix Wim, Wim (Xim, Yim, Zim), where Xim is the abscissa of the mth turning point of the mth pre-navigation route, Yim is the ordinate of the mth turning point of the ith pre-navigation route, and Zim is the vertical coordinate of the mth turning point of the ith pre-navigation route;
for the matrix Djn, Djn (Xjn, Yjn, Zjn), wherein Xjn is the abscissa of the nth turn point of the jth waiting navigation route, Yij is the ordinate of the nth turn point of the jth waiting navigation route, and Zjn is the vertical coordinate of the nth turn point of the jth waiting navigation route;
when the central control module selects a specified pre-navigation route, the navigation module establishes a space rectangular coordinate system by taking a gate of a large bank hall as an origin, and uses a first projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route;
when the central control module selects the appointed receiving navigation route, the navigation module takes the starting point of the receiving navigation route as the origin point, establishes a space rectangular coordinate system, uses a second projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route, and when the turning point is positioned on the stairs or high floors, the navigation module controls a second projection lamp with the corresponding height in the second projection lamp group to irradiate the turning point on the ground at the appointed position according to the longitudinal coordinates of the turning point.
Further, a user data matrix group a (a1, a2, A3.. An) is arranged in the storage module, wherein a1 is a user information matrix with the number of 1, a2 is a user information matrix with the number of 2, A3 is a user information matrix with the number of 3, and An is a user information matrix with the number of n; for a matrix An, An (Fn, Nn, Rn, Hn), where Fn is a facial parameter of the nth user, Nn is name information of the nth user, Rn is rating information of the nth user, and Hn is historical service transaction information of the nth user; when the image acquisition module identifies the user, and the image acquisition module transmits the acquired image information F to the central control module, the central control module calls the facial parameters F1, F2 and F3..
Furthermore, the historical service handling information Hn comprises the handling types, handling time and information of staff handling the services of various historical services, when a user does not select staff working hours, the central control module selects recommended staff according to the business handling time in a reverse sequence according to the staff handling the most times of the service types and the staff handling times, and when the user selects the designated staff working hours, the central control system judges the selected staff as the recommended staff; after the selection is completed, the central control module transmits the An matrix and the recommended employee information to the display module together; and after receiving the information through the display module, the user manager selects recommended employees recommended by the system or selects specified employees according to the actual situation.
Compared with the prior art, the invention has the advantages that the navigation module establishes the spatial rectangular coordinate system on the basis of the specified places in the bank, the central control module sequentially marks the spatial coordinates of the turning points in the route in the coordinate system after establishing the planned route in the spatial rectangular coordinate system, the central control module can convey the spatial coordinates of the turning points in the route to the navigation module when using the specified route, the navigation module can mark the turning points at the specified positions in the bank to guide the client to the corresponding waiting area or reception room, and the navigation module is used for guiding the client, so that the order of the human flow in the bank can be effectively improved, and the business handling efficiency of the bank is improved.
Furthermore, the method collects the face information of the customers in the bank hall by using the image collection module, and the central control module compares the collected image information with the information in the storage module to judge the grade and specific identity information of the customers, so that the system can quickly identify the customers and allocate the appointed waiters according to the grade of the customers, thereby improving the bank business handling efficiency and improving the pertinence of the bank to the customers in different grades.
Furthermore, the navigation module irradiates the mark pattern of the non-entity turning point on the ground of the designated place by using the projection lamp set, so that the maintenance of the mark pattern is not needed, and meanwhile, when the situation in the bank changes, the central control module can replan the guide route according to the changed map and control the navigation module to irradiate the mark pattern at the corresponding position, thereby further improving the business handling efficiency of the bank.
Furthermore, a waiting area people number saturation matrix P1 and a reception area saturation matrix P2 are prestored in the storage module, when the system operates, the counting module can count the total number of people in each waiting area and the reception room through the cameras in each waiting area and the reception room and transmit the counting information to the central control module, the central control module can sequentially compare the counting information with the numerical values in the P1 matrix and the P2 matrix in the storage module, the client saturation conditions of each waiting area and the reception room are judged according to the comparison result, and designated guide routes are selected according to the saturation conditions to guide subsequent clients entering the bank, so that the population density in each waiting area and the reception room is ensured, the order in the bank is improved, and the business handling efficiency of the bank is further improved.
Furthermore, the starting point of each reception navigation route is at the same position, the top of a corridor between each waiting area and the starting point of the reception navigation route is provided with a normally-on projection lamp set, users in each waiting area are guided to the same starting point by using the normally-on projection lamp set, and then the customers are guided to the appointed reception room from the starting point by different reception navigation routes, so that the crowding caused by too many routes can be effectively avoided, the bank order is effectively maintained, and the bank business handling efficiency is further improved.
Further, the coordinate matrixes Wim, Wim (Xim, Yim, Zim), Djn, Djn (Xjn, Yjn, Zjn) can enable the projection lamp sets to irradiate the marking patterns on the ground of different floors and steps by using the vertical coordinates, so that the method is suitable for high-rise buildings, and the applicability of the method is improved.
Furthermore, the central control module identifies the facial information of the client through the image acquisition module, stores the reserved facial information of the client through the storage module, can improve the identification degree of the client identity through comparing and identifying the facial information, and increases the accuracy of the central control module in judging the client identity, thereby further improving the business handling efficiency of the bank.
Further, when the user does not select the staff working hours, the central control module selects recommended staff according to the business handling time in reverse order and according to the staff with the largest business handling type times and accompanying times, and when the user selects the designated staff working hours, the central control system judges the selected staff as the recommended staff; after the selection is completed, the central control module transmits the An matrix and the recommended employee information to the display module together; after receiving the information through the display module, the user manager selects recommended staff recommended by the system or selects designated staff by self according to the actual situation, and through triple screening of system judgment, client selection and client manager adjustment, the user manager can enable the staff to be waited most suitable for the client to receive the client, so that the service quality of business handling is improved, and the business handling efficiency of the bank is further improved.
Drawings
Fig. 1 is a flowchart of a bank customer identity processing method based on spatial localization according to the present invention.
Detailed Description
In order that the objects and advantages of the invention will be more clearly understood, the invention is further described below with reference to examples; it should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Preferred embodiments of the present invention are described below with reference to the accompanying drawings. It should be understood by those skilled in the art that these embodiments are only for explaining the technical principle of the present invention, and do not limit the scope of the present invention.
It should be noted that in the description of the present invention, the terms of direction or positional relationship indicated by the terms "upper", "lower", "left", "right", "inner", "outer", etc. are based on the directions or positional relationships shown in the drawings, which are only for convenience of description, and do not indicate or imply that the device or element must have a specific orientation, be constructed in a specific orientation, and be operated, and thus, should not be construed as limiting the present invention.
Furthermore, it should be noted that, in the description of the present invention, unless otherwise explicitly specified or limited, the terms "mounted," "connected," and "connected" are to be construed broadly, and may be, for example, fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
Fig. 1 is a flowchart of a bank customer identity processing method based on spatial localization according to the present invention. The method specifically comprises the following steps:
step 1: when a customer enters a bank hall, the system is started, a central control module in the system counts the number of people in each waiting area and each reception room according to a counting module and controls a navigation module to be started according to the specific number of people, the navigation module controls a first projection lamp group arranged at the top of the hall to be started, and the first projection lamp group irradiates a pattern used for indicating a corresponding route on the ground;
step 2: the client moves to a waiting area at a designated position according to the patterns irradiated on the ground, and the system controls the image acquisition module to acquire the facial image information of the user;
and step 3: after the acquisition of the image acquisition module is finished, transmitting the facial image information to a central control module, comparing the acquired facial image information with prestored information in a storage module by the central control module, and judging the grade of a waiting client according to a comparison result;
and 4, step 4: when the central control module finishes the judgment of the customer level, the navigation module controls the second projection lamp group in the waiting area to irradiate the pattern for indicating the corresponding route on the ground so as to guide the customer to the appointed waiting room for waiting;
and 5: when a client selects to handle business and working hours of a reception staff through the communication screen in a reception room, the system judges the reception staff selected by the client as recommended staff, and when the client does not select to handle the business and the working hours of the reception staff, the system selects corresponding staff from the storage module according to the client grade and historical business handling information as the recommended reception staff;
step 6: when the judgment is finished, the system transmits the grade information, the identity information, the current position information, the historical service handling information and the recommended reception staff of the client to a display module, and the display module outputs the information to the system through a display screen arranged in a client manager office;
and 7: the customer manager selects recommended reception staff recommended by the system according to the display module or selects designated staff to receive the customer by self, after the selection is completed, the staff responsible for receiving the customer receives a reception notice, the reception notice comprises the grade information, the identity information, the position information and the historical transaction service information of the customer, and the staff goes to the position of the user after receiving the reception notice;
and 8, before the staff receives the customer, the system controls display equipment around the customer to play the corresponding push message according to the grade information and the historical service handling information of the customer.
Specifically, a waiting area people number saturation matrix P1 and a waiting area saturation matrix P2 are prestored in the storage module; wherein, P1(P11, P12, P13 and P14) and P11 are preset saturated people numbers in the first waiting area, P12 is preset saturated people numbers in the second waiting area, P13 is preset saturated people numbers in the third waiting area, and P14 is preset saturated people numbers in the fourth waiting area; p2(P21, P22, P23 and P24), P21 is the preset saturation number of people in the first reception room, P22 is the preset saturation number of people in the second reception room, P23 is the preset saturation number of people in the third reception room, and P24 is the preset saturation number of people in the fourth reception room;
when the system operates, the counting module can count the total number of people in each waiting area through the camera in each waiting area and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P1 matrix in the storage module in sequence:
when the number of people P11 in the first waiting area is P11, the central control module judges that the first waiting area is saturated;
when the number of people P12 in the second waiting area is P12, the central control module judges that the second waiting area is saturated;
when the number of people P13 in the third waiting area is P13, the central control module judges that the third waiting area is saturated;
when the number of people P14 in the fourth waiting area is P14, the central control module judges that the fourth waiting area is saturated;
the counting module can also count the total number of people in each reception room through the camera of each reception room and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P2 matrix in the storage module in sequence:
when the actual number P21 of people in the first reception room is P21, the central control module judges that the first reception room is saturated;
when the actual number P22 of people in the second reception room is P22, the central control module judges that the second reception room is saturated;
when the actual number P23 of people in the third reception room is P23, the central control module judges that the third reception room is saturated;
when the actual number P24 of people in the fourth reception room is P24, the central control module determines that the fourth reception room is saturated.
Specifically, a pre-navigation route matrix group L1 and a reception navigation matrix group L2 are arranged in the central control module; wherein:
l1(L11, L12, L13, L14), L11 being a first set of pre-navigation route matrices directing the customer from the lobby to a first waiting area, L12 being a second set of pre-navigation route matrices directing the customer from the lobby to a second waiting area, L13 being a third set of pre-navigation route matrices directing the customer from the lobby to a third waiting area, L14 being a fourth set of pre-navigation route matrices directing the customer from the lobby to a fourth waiting area; when the customer enters a bank hall, the system is started, and the central control module plans and navigates the route according to the number of people in each waiting area:
when the central control module determines that each waiting area is not saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L11 matrix set so as to guide the customer to the first waiting area;
when the central control module determines that the first waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L12 matrix set so as to guide the client to the second waiting area;
when the central control module determines that the second waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L13 matrix set so as to guide the client to the third waiting area;
when the central control module determines that the third waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L14 matrix set so as to guide the client to the fourth waiting area;
when the central control module judges that each waiting area is saturated, the first projection lamp group is not started until the actual number of people P1i in the ith waiting area is more than P1i, wherein i is 1, 2, 3 and 4, and the first projection lamp group irradiates a route indication pattern on the ground according to the information in the L1i matrix group so as to guide the customer to the ith waiting area;
l2(L21, L22, L23, L24), wherein L21 is a first matrix of waiting navigation routes for guiding customers from the waiting area to the first waiting room, L22 is a second matrix of waiting navigation routes for guiding customers from the waiting area to the second waiting room, L23 is a third matrix of waiting navigation routes for guiding customers from the waiting area to the third waiting room, and L24 is a fourth matrix of waiting navigation routes for guiding customers from the waiting area to the fourth waiting room;
when the central control module judges that all reception rooms are not saturated, the navigation module controls the second projection lamp group to irradiate the route indication pattern on the ground according to the information in the L21 matrix group so as to guide the customer to the first reception room;
when the central control module determines that the first reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L22 matrix set so as to guide the customer to the second reception room;
when the central control module determines that the second reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L23 matrix set so as to guide the customer to a third reception room;
when the central control module determines that the third reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L24 matrix set so as to guide the customer to the fourth reception room;
when the central control module judges that each reception room is saturated, the second projection lamp group is not started until the actual number of people in the jth reception room P1j is more than P1j, wherein j is 1, 2, 3 and 4, and the second projection lamp group irradiates a route indication pattern on the ground according to the information in the L2j matrix group so as to guide the customer to the ith reception room;
specifically, the starting point of each reception navigation route is at the same position, a normally-on projection lamp set is arranged at the top of a corridor between each waiting area and the starting point of the reception navigation route, and the normally-on projection lamp set continuously irradiates the navigation route on the ground so as to guide customers starting from each waiting area to the starting point of the reception navigation route.
Specifically, for the ith pre-navigation route matrix group L1i, L1i (Wi1, Wi2, Wi3.. Wim), where Wi1 is the first turning point coordinate matrix of the ith pre-navigation route, Wi2 is the second turning point coordinate matrix of the ith pre-navigation route, Wi3 is the third turning point coordinate matrix of the ith pre-navigation route, and Wim is the mth turning point coordinate matrix of the ith pre-navigation route;
for the jth receiving navigation route matrix group L2j, L2j (Dj1, Dj2, Dj3.. Djn), wherein Dj1 is a first turning point coordinate matrix of the jth receiving navigation route, Dj2 is a second turning point coordinate matrix of the jth receiving navigation route, Dj3 is a third turning point coordinate matrix of the jth receiving navigation route, and Djn is an nth turning point coordinate matrix of the jth receiving navigation route;
for the matrix Wim, Wim (Xim, Yim, Zim), where Xim is the abscissa of the mth turning point of the mth pre-navigation route, Yim is the ordinate of the mth turning point of the ith pre-navigation route, and Zim is the vertical coordinate of the mth turning point of the ith pre-navigation route;
for the matrix Djn, Djn (Xjn, Yjn, Zjn), wherein Xjn is the abscissa of the nth turn point of the jth waiting navigation route, Yij is the ordinate of the nth turn point of the jth waiting navigation route, and Zjn is the vertical coordinate of the nth turn point of the jth waiting navigation route;
when the central control module selects a specified pre-navigation route, the navigation module establishes a space rectangular coordinate system by taking a gate of a large bank hall as an origin, and uses a first projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route;
when the central control module selects the appointed receiving navigation route, the navigation module takes the starting point of the receiving navigation route as the origin point, establishes a space rectangular coordinate system, uses a second projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route, and when the turning point is positioned on the stairs or high floors, the navigation module controls a second projection lamp with the corresponding height in the second projection lamp group to irradiate the turning point on the ground at the appointed position according to the longitudinal coordinates of the turning point.
Specifically, a user data matrix group a (a1, a2, A3.. An) is arranged in the storage module, wherein a1 is a user information matrix with the number of 1, a2 is a user information matrix with the number of 2, A3 is a user information matrix with the number of 3, and An is a user information matrix with the number of n; for a matrix An, An (Fn, Nn, Rn, Hn), where Fn is a facial parameter of the nth user, Nn is name information of the nth user, Rn is rating information of the nth user, and Hn is historical service transaction information of the nth user; when the image acquisition module identifies the user, and the image acquisition module transmits the acquired image information F to the central control module, the central control module calls the facial parameters F1, F2 and F3..
Specifically, the historical service handling information Hn comprises the handling types, handling time and staff information for handling the historical services, when the user does not select staff working hours, the central control module selects recommended staff according to the business handling time in reverse order according to the staff with the largest handling type times and the largest handling times, and when the user selects designated staff working hours, the central control system judges the selected staff as recommended staff; after the selection is completed, the central control module transmits the An matrix and the recommended employee information to the display module together; and after receiving the information through the display module, the user manager selects recommended employees recommended by the system or selects specified employees according to the actual situation.
So far, the technical solutions of the present invention have been described in connection with the preferred embodiments shown in the drawings, but it is easily understood by those skilled in the art that the scope of the present invention is obviously not limited to these specific embodiments. Equivalent changes or substitutions of related technical features can be made by those skilled in the art without departing from the principle of the invention, and the technical scheme after the changes or substitutions can fall into the protection scope of the invention.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention; various modifications and alterations to this invention will become apparent to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (7)

1. A bank customer identity processing method based on space positioning is characterized by comprising the following steps:
step 1: when a customer enters a bank hall, the system is started, a central control module in the system counts the number of people in each waiting area and each reception room according to a counting module and controls a navigation module to be started according to the specific number of people, the navigation module controls a first projection lamp group arranged at the top of the hall to be started, and the first projection lamp group irradiates a pattern used for indicating a corresponding route on the ground;
step 2: the client moves to a waiting area at a designated position according to the patterns irradiated on the ground, and the system controls the image acquisition module to acquire the facial image information of the user;
and step 3: after the acquisition of the image acquisition module is finished, transmitting the facial image information to a central control module, comparing the acquired facial image information with prestored information in a storage module by the central control module, and judging the grade of a waiting client according to a comparison result;
and 4, step 4: when the central control module finishes the judgment of the customer level, the navigation module controls the second projection lamp group in the waiting area to irradiate the pattern for indicating the corresponding route on the ground so as to guide the customer to the appointed waiting room for waiting;
and 5: when a client selects to handle business and working hours of a reception staff through the communication screen in a reception room, the system judges the reception staff selected by the client as recommended staff, and when the client does not select to handle the business and the working hours of the reception staff, the system selects corresponding staff from the storage module according to the client grade and historical business handling information as the recommended reception staff;
step 6: when the judgment is finished, the system transmits the grade information, the identity information, the current position information, the historical service handling information and the recommended reception staff of the client to a display module, and the display module outputs the information to the system through a display screen arranged in a client manager office;
and 7: the customer manager selects recommended reception staff recommended by the system according to the display module or selects designated staff to receive the customer by self, after the selection is completed, the staff responsible for receiving the customer receives a reception notice, the reception notice comprises the grade information, the identity information, the position information and the historical transaction service information of the customer, and the staff goes to the position of the user after receiving the reception notice;
and 8, before the staff receives the customer, the system controls display equipment around the customer to play the corresponding push message according to the grade information and the historical service handling information of the customer.
2. The bank customer identity processing method based on the space positioning as claimed in claim 1, wherein a waiting area number saturation matrix P1 and a receiving area saturation matrix P2 are prestored in the storage module; wherein, P1(P11, P12, P13 and P14) and P11 are preset saturated people numbers in the first waiting area, P12 is preset saturated people numbers in the second waiting area, P13 is preset saturated people numbers in the third waiting area, and P14 is preset saturated people numbers in the fourth waiting area; p2(P21, P22, P23 and P24), P21 is the preset saturation number of people in the first reception room, P22 is the preset saturation number of people in the second reception room, P23 is the preset saturation number of people in the third reception room, and P24 is the preset saturation number of people in the fourth reception room;
when the system operates, the counting module can count the total number of people in each waiting area through the camera in each waiting area and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P1 matrix in the storage module in sequence:
when the number of people P11 in the first waiting area is P11, the central control module judges that the first waiting area is saturated;
when the number of people P12 in the second waiting area is P12, the central control module judges that the second waiting area is saturated;
when the number of people P13 in the third waiting area is P13, the central control module judges that the third waiting area is saturated;
when the number of people P14 in the fourth waiting area is P14, the central control module judges that the fourth waiting area is saturated;
the counting module can also count the total number of people in each reception room through the camera of each reception room and convey the statistical information to the central control module, and the central control module can compare the number of people in the statistical information with the numerical value in the P2 matrix in the storage module in sequence:
when the actual number P21 of people in the first reception room is P21, the central control module judges that the first reception room is saturated;
when the actual number P22 of people in the second reception room is P22, the central control module judges that the second reception room is saturated;
when the actual number P23 of people in the third reception room is P23, the central control module judges that the third reception room is saturated;
when the actual number P24 of people in the fourth reception room is P24, the central control module determines that the fourth reception room is saturated.
3. The bank customer identity processing method based on the space positioning as claimed in claim 2, wherein a pre-navigation route matrix set L1 and a reception navigation matrix set L2 are arranged in the central control module; wherein:
l1(L11, L12, L13, L14), L11 being a first set of pre-navigation route matrices directing the customer from the lobby to a first waiting area, L12 being a second set of pre-navigation route matrices directing the customer from the lobby to a second waiting area, L13 being a third set of pre-navigation route matrices directing the customer from the lobby to a third waiting area, L14 being a fourth set of pre-navigation route matrices directing the customer from the lobby to a fourth waiting area; when the customer enters a bank hall, the system is started, and the central control module plans and navigates the route according to the number of people in each waiting area:
when the central control module determines that each waiting area is not saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L11 matrix set so as to guide the customer to the first waiting area;
when the central control module determines that the first waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L12 matrix set so as to guide the client to the second waiting area;
when the central control module determines that the second waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L13 matrix set so as to guide the client to the third waiting area;
when the central control module determines that the third waiting area is saturated, the navigation module controls the first projection lamp set to irradiate the route indication pattern on the ground according to the information in the L14 matrix set so as to guide the client to the fourth waiting area;
when the central control module judges that each waiting area is saturated, the first projection lamp group is not started until the actual number of people P1i in the ith waiting area is more than P1i, wherein i is 1, 2, 3 and 4, and the first projection lamp group irradiates a route indication pattern on the ground according to the information in the L1i matrix group so as to guide the customer to the ith waiting area;
l2(L21, L22, L23, L24), wherein L21 is a first matrix of waiting navigation routes for guiding customers from the waiting area to the first waiting room, L22 is a second matrix of waiting navigation routes for guiding customers from the waiting area to the second waiting room, L23 is a third matrix of waiting navigation routes for guiding customers from the waiting area to the third waiting room, and L24 is a fourth matrix of waiting navigation routes for guiding customers from the waiting area to the fourth waiting room;
when the central control module judges that all reception rooms are not saturated, the navigation module controls the second projection lamp group to irradiate the route indication pattern on the ground according to the information in the L21 matrix group so as to guide the customer to the first reception room;
when the central control module determines that the first reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L22 matrix set so as to guide the customer to the second reception room;
when the central control module determines that the second reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L23 matrix set so as to guide the customer to a third reception room;
when the central control module determines that the third reception room is saturated, the navigation module controls the second projection lamp set to irradiate the route indication pattern on the ground according to the information in the L24 matrix set so as to guide the customer to the fourth reception room;
when the central control module judges that each reception room is saturated, the second projection lamp group is not started until the actual number of people in the jth reception room P1j is less than P1j, wherein j is 1, 2, 3 and 4, and the second projection lamp group irradiates a route indication pattern on the ground according to the information in the L2j matrix group so as to guide the customer to the ith reception room.
4. The bank customer identity processing method based on space positioning as claimed in claim 3, wherein the starting point of each of the reception navigation routes is at the same position, a normally-on projection lamp set is arranged at the top of a corridor between each of the waiting areas and the starting point of the reception navigation route, and the normally-on projection lamp set continuously irradiates the navigation route on the ground to guide the customers starting from each of the waiting areas to the starting point of the reception navigation route.
5. The bank customer identity processing method based on spatial localization according to claim 4, wherein for the ith pre-navigation route matrix set L1i, L1i (Wi1, Wi2, Wi3.. Wim), wherein Wi1 is the ith pre-navigation route first turning point coordinate matrix, Wi2 is the ith pre-navigation route second turning point coordinate matrix, Wi3 is the ith pre-navigation route third turning point coordinate matrix, Wim is the ith pre-navigation route mth turning point coordinate matrix;
for the jth receiving navigation route matrix group L2j, L2j (Dj1, Dj2, Dj3.. Djn), wherein Dj1 is a first turning point coordinate matrix of the jth receiving navigation route, Dj2 is a second turning point coordinate matrix of the jth receiving navigation route, Dj3 is a third turning point coordinate matrix of the jth receiving navigation route, and Djn is an nth turning point coordinate matrix of the jth receiving navigation route;
for the matrix Wim, Wim (Xim, Yim, Zim), where Xim is the abscissa of the mth turning point of the mth pre-navigation route, Yim is the ordinate of the mth turning point of the ith pre-navigation route, and Zim is the vertical coordinate of the mth turning point of the ith pre-navigation route;
for the matrix Djn, Djn (Xjn, Yjn, Zjn), wherein Xjn is the abscissa of the nth turn point of the jth waiting navigation route, Yij is the ordinate of the nth turn point of the jth waiting navigation route, and Zjn is the vertical coordinate of the nth turn point of the jth waiting navigation route;
when the central control module selects a specified pre-navigation route, the navigation module establishes a space rectangular coordinate system by taking a gate of a large bank hall as an origin, and uses a first projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route;
when the central control module selects the appointed receiving navigation route, the navigation module takes the starting point of the receiving navigation route as the origin point, establishes a space rectangular coordinate system, uses a second projection lamp group to irradiate each turning point on the ground according to the coordinates of the turning point in the route, and when the turning point is positioned on the stairs or high floors, the navigation module controls a second projection lamp with the corresponding height in the second projection lamp group to irradiate the turning point on the ground at the appointed position according to the longitudinal coordinates of the turning point.
6. The bank customer identity processing method based on the space positioning as claimed in claim 1, wherein a user data matrix group a (a1, a2, A3.. An) is provided in the storage module, wherein a1 is a user information matrix numbered 1, a2 is a user information matrix numbered 2, A3 is a user information matrix numbered 3, An is a user information matrix numbered n; for a matrix An, An (Fn, Nn, Rn, Hn), where Fn is a facial parameter of the nth user, Nn is name information of the nth user, Rn is rating information of the nth user, and Hn is historical service transaction information of the nth user; when the image acquisition module identifies the user, and the image acquisition module transmits the acquired image information F to the central control module, the central control module calls the facial parameters F1, F2 and F3..
7. The bank client identity processing method based on the spatial localization as claimed in claim 6, wherein the historical service handling information Hn includes handling types, handling times and information of staff handling the services of each historical service, when the user does not select the staff, the central control module selects recommended staff according to the business handling time in reverse order according to the staff handling the most times of the types and the staff handling times of the services, and when the user selects the designated staff, the central control system determines the selected staff as the recommended staff; after the selection is completed, the central control module transmits the An matrix and the recommended employee information to the display module together; and after receiving the information through the display module, the user manager selects recommended employees recommended by the system or selects specified employees according to the actual situation.
CN202010433786.1A 2020-05-21 2020-05-21 Bank client identity processing method based on space positioning Active CN111723669B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202010433786.1A CN111723669B (en) 2020-05-21 2020-05-21 Bank client identity processing method based on space positioning

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202010433786.1A CN111723669B (en) 2020-05-21 2020-05-21 Bank client identity processing method based on space positioning

Publications (2)

Publication Number Publication Date
CN111723669A true CN111723669A (en) 2020-09-29
CN111723669B CN111723669B (en) 2021-11-09

Family

ID=72564890

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202010433786.1A Active CN111723669B (en) 2020-05-21 2020-05-21 Bank client identity processing method based on space positioning

Country Status (1)

Country Link
CN (1) CN111723669B (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117934158A (en) * 2024-03-13 2024-04-26 湖南三湘银行股份有限公司 Credit data automatic examination method based on RPA

Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101887603A (en) * 2010-07-15 2010-11-17 浙江金大科技有限公司 Bank navigation system
US20130055080A1 (en) * 2011-08-23 2013-02-28 Garmin International, Inc. System and methods for detecting debris on a touchscreen system display screen
CN103714451A (en) * 2013-12-15 2014-04-09 谭希妤 Method and system for automatically guiding customers to banking outlets with smaller number of services
CN105856257A (en) * 2016-06-08 2016-08-17 以恒激光科技（北京）有限公司 Intelligent robot suitable for reception
CN107289949A (en) * 2017-07-26 2017-10-24 湖北工业大学 Lead identification device and method in a kind of interior based on face recognition technology
CN108764932A (en) * 2018-04-09 2018-11-06 国网山东省电力公司 Electricity business hall intelligence graded dispatching method and system based on recognition of face
CN108765762A (en) * 2018-07-25 2018-11-06 智慧式控股有限公司 The unmanned passenger carrying vehicle of wisdom formula, shared system and business model
CN109934733A (en) * 2019-03-20 2019-06-25 合肥浮点信息科技有限公司 One kind being based on face recognition technology intelligent canteen queue management system
CN111105545A (en) * 2019-11-25 2020-05-05 南京奥拓电子科技有限公司 Queuing method, system, client, device and server thereof

Patent Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101887603A (en) * 2010-07-15 2010-11-17 浙江金大科技有限公司 Bank navigation system
US20130055080A1 (en) * 2011-08-23 2013-02-28 Garmin International, Inc. System and methods for detecting debris on a touchscreen system display screen
CN103714451A (en) * 2013-12-15 2014-04-09 谭希妤 Method and system for automatically guiding customers to banking outlets with smaller number of services
CN105856257A (en) * 2016-06-08 2016-08-17 以恒激光科技（北京）有限公司 Intelligent robot suitable for reception
CN107289949A (en) * 2017-07-26 2017-10-24 湖北工业大学 Lead identification device and method in a kind of interior based on face recognition technology
CN108764932A (en) * 2018-04-09 2018-11-06 国网山东省电力公司 Electricity business hall intelligence graded dispatching method and system based on recognition of face
CN108765762A (en) * 2018-07-25 2018-11-06 智慧式控股有限公司 The unmanned passenger carrying vehicle of wisdom formula, shared system and business model
CN109934733A (en) * 2019-03-20 2019-06-25 合肥浮点信息科技有限公司 One kind being based on face recognition technology intelligent canteen queue management system
CN111105545A (en) * 2019-11-25 2020-05-05 南京奥拓电子科技有限公司 Queuing method, system, client, device and server thereof

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
HYE-YOUNG PAIK 等: "Building Adaptive E-Catalog Communities Based on User Interaction Patterns", 《IEEE INTELLIGENT SYSTEMS》 *
刘智: "紫金智慧网点解决方案助力"无人银行"建设", 《业界观察》 *

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117934158A (en) * 2024-03-13 2024-04-26 湖南三湘银行股份有限公司 Credit data automatic examination method based on RPA

Also Published As

Publication number Publication date
CN111723669B (en) 2021-11-09

Similar Documents

Publication Publication Date Title
JP6742962B2 (en) Elevator system, image recognition method and operation control method
CN110132254B (en) In-hospital navigation and information interaction system and route planning method
CN107851349B (en) Sequence of floors to be evacuated in a building with an elevator system
CN107851348B (en) Evacuation plan for a building with an elevator system
JP5406074B2 (en) Worker position recognition system
CN111723669B (en) Bank client identity processing method based on space positioning
US20120078671A1 (en) Intelligent Automated Dispatch And Mobile Resources Management System
FI91238C (en) Control procedure for elevator group
CN101455067B (en) Method, emergency system and emergency call center for handling emergency calls from a communication terminal
US20100169147A1 (en) Location-based queuing
JPH0645989A (en) Mobile terminal position information display system
EP3613690A1 (en) An elevator signalization apparatus
CN107730908B (en) Roadside concurrent parking event management device, system and method
CN111724038B (en) Bank customer identity processing system based on space positioning
CN108596503A (en) It is a kind of based on the noninductive abnormal working hour judgment method checked card
CN110648025B (en) Emergency evacuation scheduling method
CN113247719B (en) Elevator group management and control system and method and elevator service gateway equipment
DE102014206422A1 (en) Wayfinding system and method for pathfinding
KR102045412B1 (en) Work management system, server and method
JP2003091796A (en) Method and system for allocating taxi
CN111640212B (en) Intelligent roll call method and system suitable for oil and gas production facility
Peters et al. Lift passenger traffic patterns: Applications, current knowledge and measurement
JP4507471B2 (en) Communication command system
CN109302441B (en) Electronic supervision method for patrol visit service
CN113052551A (en) Visitor response system and visitor response method based on artificial intelligence

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
GR01 Patent grant
GR01 Patent grant