JP4507471B2 - Communication command system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention mainly relates to a communication command system that is installed and operated in a fire department or the police, and in particular, in the event of a disaster that may cause damage to a wide area or an emergency where there is a risk of occurrence, the attendance information of personnel The present invention relates to a communication command system that efficiently allocates dispatched vehicles and personnel based on personnel information such as qualifications and qualifications.
[0002]
[Prior art]
An example of a conventional communication command system is shown in FIG. 6 installed in a local fire department, for example. FIG. 6 is a principal block diagram of a communication command system in a conventional example. In FIG. 6, in the event of an emergency, a fire / disaster notification or emergency request is connected from the caller telephone T via a public communication line N to a headquarters communication command facility 50 installed at a headquarters such as a local fire department. The connected emergency call is input to the command device 51 through the communication control device 55 installed in the headquarters. The command device 51 operates the operation input unit 51a while the operator listens to the reporter's name, disaster content, occurrence location, target near the occurrence location, contact information, etc. from the reporter, and the map database of the map search device 52 52b is identified by the area information search unit 52a. When the location of the disaster and the contents of the disaster are identified and the dispatch level is set, the automatic dispatch specification device 53 uses the dispatch vehicle setting unit 53b to set the dispatch team for the dispatchable vehicle managed by the vehicle management unit 53a. A vehicle and a station that owns the vehicle are set, and dispatch command data and a dispatch command document are created by the command document creation means 53c. The created dispatch command data is transmitted to the station terminal 60 disposed at the relevant station via the command transmission device 54a, the communication control device 55, and the dedicated communication line S or the public communication line N, and is output. The dispatch command may be transmitted to the station terminal 60 via the FAX transmitting / receiving device 54b together with the attached map. The station terminal 60 receives the dispatch command data via the dedicated communication line S or the public communication line N, the communication control unit 61, and the command reception output unit 62, and prints out or outputs as a dispatch command. Depending on the scale of the disaster, dispatch commands are issued to a plurality of stations, and dispatch command data and dispatch commands are transmitted simultaneously to other station terminals 60 '.
[0003]
By the way, in the past, it was possible to automatically set the dispatch vehicle when organizing the dispatch team, but for the personnel, assignment was made while confirming the contents of the attendance management device 56 on the display, and if the assignment was possible within the self-signature There was no problem, but when there was a shortage of personnel, it was necessary to issue another dispatch order to another station. A conventional attendance management device 56 includes an entry / exit registration unit 56a such as a card reader and a time card, an exit / exit storage unit 56b for storing and managing exits and exits, and an exit / exit display unit 56c for displaying the exit / exit status of personnel. Although the information on the personnel's exit / exit was stored and managed, the information was not effectively utilized at the time of dispatch. In addition, there is a sufficient number of personnel, but when a special vehicle needs to be dispatched, there are not enough personnel that can be operated, so it is impossible to dispatch or operate, or a combination of only personnel with insufficient experience There were also problems such as that the efficiency of work in the field might be impaired. It is possible to constantly grasp the movement status of vehicles and personnel between these headquarters and related stations, and in emergency situations, it is possible to quickly set the dispatch station and dispatched vehicles, and assign appropriate personnel respectively. The emergence of a communication command system capable of efficiently organizing dispatch teams, including the appropriate allocation of personnel with special skills and experience, and emergency convocation was desired.
[0004]
[Problems to be solved by the invention]
In view of the problems described above, the present invention makes it possible to always grasp the movement status of vehicles and personnel between the headquarters and related stations, and in the event of an emergency, the settings of the dispatch station and the dispatch vehicle are appropriate. It is an object of the present invention to provide a communication command system capable of quickly allocating personnel, and capable of efficiently organizing dispatch teams, including proper allocation and emergency convocation of personnel with special skills and experience.
[0005]
[Means for Solving the Problems]
In order to solve the above problems, the present invention receives an emergency call from a whistleblower, sets a dispatching party of the dispatching party and a dispatching level indicating the scale of the dispatching party according to the contents of the report, A command device that issues a dispatch command to the place, an automatic dispatching device that sets a dispatch vehicle based on the dispatch level and creates a dispatch command or dispatch command document based on the command from the command device, and the created dispatch A command transmission device that transmits a command or dispatch command to a dispatch station, and a communication connection with a public communication line or a dedicated communication line, and the output from the command transmission device is communicated to a related station, or from a reporter A headquarters communication command facility provided in the headquarters comprising a communication control device for communication input of an emergency call, and a communication control unit disposed in the related station and connected to the public communication line or dedicated communication line. In a communication command system comprising a station terminal equipped with a command reception output unit that receives and outputs a dispatch command and a dispatch command document via the communication control unit, the headquarters communication command facility is provided with a work attendance. Time attendance management consisting of the attendance registration device for registering attendance by predetermined operations at the time of leaving work and absence, and the attendance management section for managing the attendance management of attendees based on attendance information registered with the attendance registration device Means for allocating necessary personnel to the dispatching vehicle, and the automatic dispatching device sets the dispatching vehicle based on a dispatching level according to a command from the commanding device, and the vehicle personnel allocation is performed. meansA vehicle personnel allocation unit that allocates necessary personnel to the set dispatch vehicle, and a formation that determines the adequacy of personnel configuration for each vehicle allocated by the vehicle personnel allocation unit based on the attendance information or personnel information A determination unit,Based on the attendance information of the staff that is stored and managed by the attendance management means, the attending staff is assigned to the dispatched vehicle.The vehicle personnel allocation means determines that the dispatching station set by the formation determination unit cannot secure a predetermined minimum number of personnel for organizing the dispatch team or that the composition of the personnel is not appropriate. , Equipped with an alarm section to send an alarm to the relevant office or headquartersI did it.
[0006]
The automatic dispatching device determines that the number of personnel on duty is insufficient, personnel having a predetermined qualification, or personnel having a predetermined career or years of experience are insufficient by the formation determination unit. If it is, a station vehicle allocation unit for changing the dispatch station to another dispatch station is provided.
[0007]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 1 is a principal block diagram for explaining an embodiment of the communication command system of the present invention. An embodiment of the present invention will be described with reference to FIG. Fig. 1 shows an embodiment installed in a local fire department. This communication command system receives an emergency call from the whistleblower and determines the dispatch level and the dispatch level indicating the scale of the dispatch team depending on the content of the report. The command device 11 that issues a dispatch command to this department or related office, and the dispatch vehicle is set according to the dispatch level based on the command from the command device 11, and the dispatch command or dispatch command document The automatic dispatch designation device 13 to be created, the command transmission device 14a for transmitting the created dispatch command and dispatch command document to the dispatch station, and the public communication line N or the dedicated communication line S are connected to communicate with the command transmission device 14a. The headquarters communication command facility 10 disposed in the head office composed of the communication control device 15 that communicates and outputs the output of the communication to the related station, or the emergency report from the reporter, and the related station. The A communication control unit 21 for communication connection with the public communication line N or the dedicated communication line S, and a command reception output unit 22 for receiving and outputting a dispatch command and a dispatch command document via the communication control unit 21. Station terminal 20.
[0008]
The headquarters communication command facility 10 includes the attendance registration device 16a for registering attendance through predetermined operations at the time of attendance, leaving work and absence of attendance, and the attendance information of the personnel based on attendance information registered by the attendance registration device 16a. The attendance management unit 16 comprising the attendance management unit 16b that performs memory management and the vehicle personnel assignment means 17 for assigning necessary personnel to the dispatch vehicle are provided, and the automatic dispatch designation device 13 is in accordance with a command from the command device 11. The dispatching vehicle is set based on the dispatching level, and the vehicle staff assignment means 17 assigns the working staff to the dispatching vehicle based on the attendance information of the staff stored and managed by the attendance staff management means 16.
[0009]
With the above basic configuration, more specifically, in general, emergency calls such as fires and disasters and emergency requests are made from the caller telephone T via the public communication line N to the headquarters communication command facility 10 installed in the local firefighting headquarters. Connected. The connected emergency call is input to the command device 11 via the communication control device 15 installed in the headquarters. In the command device 11, the operator operates the operation input unit 11 a while cooperating with the map search device 12 while listening to the name of the reporter, the contents of the disaster, the occurrence location, the target near the occurrence location, the contact information, etc. Thus, the occurrence location is searched and specified from the map database 12b by the area search unit 12a. In some cases, the location of the call is identified by searching for caller information of the caller.
[0010]
When the location and content of the disaster is identified and the dispatch level is set by the dispatch level setting unit 11b, the dispatch vehicle setting unit 13b controls the dispatchable vehicle managed by the vehicle management unit 13a of the automatic dispatch specification device 13. A dispatch team vehicle and a station that owns the vehicle are set, and dispatch command data and a dispatch command document are created by the command document creation means 13c. The created dispatch command data or dispatch command document is transmitted to the station terminal 20 arranged at the relevant station via the command transmission device 14a, the communication control device 15, and the dedicated communication line S or the public communication line N. The dispatch command may be transmitted to the station terminal 20 via the FAX transmission / reception device 14b with a map attached. The station terminal 20 receives the dispatch command data via the dedicated communication line S or the public communication line N, the communication control unit 21, and the command reception output unit 22, and the dispatch command is printed out or faxed. Depending on the scale of the disaster, dispatch commands are issued to a plurality of stations, and dispatch command data or dispatch commands are simultaneously transmitted to other station terminals 20 'as necessary.
[0011]
The attendance staff management means 16 is a staff consisting of attributes such as the affiliation of the personnel, the scope of responsibility, and the duty so that the vehicle personnel assignment means 17 assigns the personnel to the dispatched vehicle based on the attributes such as the affiliation of the personnel, the scope of responsibility, and the duty. A personnel attribute management unit 16c for storing and managing information is provided. This ensures that emergency personnel are properly assigned to ambulances and firefighters are properly assigned to fire-fighting vehicles. Since the attribute is given to the concurrent staff, it can be assigned as the shortage of the staff. The attendance management means 16 also provides personnel information including career status and years of experience for the vehicle personnel allocation means 17 to allocate personnel to the dispatched vehicle based on the career status and years of experience. A staff history management unit 16d for storage management is provided. Thereby, for example, a commander-class member is assigned to a command-and-control vehicle. In addition, the attendance staff management means 16 is used to assign personnel to the dispatched vehicle based on the qualifications such as licenses and special skills possessed by the personnel. A personnel qualification management unit 16e for storing and managing information is provided. Thereby, when dispatch of a special vehicle is required, the personnel who can handle a special vehicle are allocated appropriately, and there is no waste.
[0012]
Further, the vehicle personnel assignment means 17 includes a vehicle personnel assignment unit 17a that assigns necessary personnel to the set dispatch vehicle, and a personnel configuration for each vehicle assigned by the vehicle personnel assignment unit 17a based on attendance information or personnel information. It consists of a formation determination unit 17b for determining the validity, and the vehicle personnel allocation unit 17a allocates necessary personnel to the dispatch vehicle and also assigns personnel allocation data for instructing the dispatch vehicle and the dispatched personnel to the dispatch station. Output. Further, the vehicle personnel assignment means 17 determines that the dispatching station where the formation determination unit 17b is set cannot secure a predetermined minimum number of personnel for the formation of the dispatch organization, or the configuration of the personnel is not appropriate. In this case, an alarm unit 17c that transmits an alarm to the relevant office or the headquarters is provided. Further, the vehicle personnel assignment means 17 includes a formation history storage unit 17d for storing and managing the formation history of the personnel who formed the dispatch party, and based on the formation history of the personnel stored and managed by the formation history storage unit 17d. Then, personnel may be assigned to the dispatching vehicle. It is effective for stations where the formation of dispatch teams is always fixed, and the work efficiency at the site is also good.
[0013]
The automatic dispatch designating device 13 determines that the number of personnel on duty is insufficient, the number of personnel with a predetermined qualification, or the number of personnel with a predetermined career or years of experience is insufficient, etc., by the formation determination unit 17b. In the case of being performed, a station vehicle allocation unit 13d is provided that changes the dispatch station to another dispatch station. The automatic dispatching device 13 can always grasp the vehicles that can be dispatched for each station based on the attendance information and staff information of the staff of all the stations that are stored and managed by the attendance staff management means 16. That is, the station terminals 20 and 20 'are provided with an attendance registration unit 23 for registering attendance of personnel assigned to each station, and the attendance registration unit 23, the communication control unit 21, and the public communication line N or This is because the attendance management means 16 of the headquarters communication command facility 10 enables attendance management of all personnel including each station through the dedicated communication line S.
[0014]
The headquarters communication command facility 10 includes a WEB server 18 that is communicatively connected to the public communication line N, and the WEB server 18 accesses the homepage 18a for managing attendance and the homepage 18a to register attendance information. An ID detector 18b for identifying each person may be provided. Further, the station terminal 20 includes a WEB access unit 24 for performing attendance management of personnel at each station via the WEB server 18. This makes it possible to perform attendance management for personnel at all the stations using the WEB server.
[0015]
FIG. 2 is a principal block diagram for explaining the attendance registration apparatus. As a time management method in the time registration device 16a, there is a method as shown in the block diagram of FIG. First, a tone detection unit 16a1 that detects a dial tone of a telephone, an ID detection unit 16a2 that detects the ID of each person using a dial tone detected by the tone detection unit 16a1, and attendance, leaving, and absence due to a predetermined dial operation And an operation input detection unit 16a3 for detecting operation inputs such as the above, by calling the attendance registration device 16a of the headquarters from within this department or from each office, Attendance can be registered by dialing. In addition to this, the ID card is registered by the ID card detection unit 16a4 and attendance registration by operation input such as attendance, leaving, and absence, and the time card is registered by the time card detection unit 16a5 and attendance registration by operation input such as attendance, departure, absence, etc. Needless to say, there is. In addition, as described above, the WEB server's attendance management homepage 18a is accessed by the operation unit 16a6 such as a keyboard at each station, or the homepage 18a is accessed via the WEB terminal T1 including the mobile phone possessed by the personnel. It is also possible to access and register attendance.
[0016]
In addition, the headquarters communication command facility 10 has a mail means 19 for creating and sending an e-mail via the WEB server 18, and has left the office in case there is a shortage of dispatched personnel or the danger of a disaster expanding. It is also possible to send emails such as attendance requests or waiting requests to staff and absentees. Since the mail means 19 is provided as described above, a mail is created and transmitted to a predetermined individual or group when a predetermined disaster occurs, and emergency information can be immediately transmitted to major groups, organizations and key persons. Therefore, quick cooperation can be achieved. Since the station terminal 20 is also provided with a WEB access unit 24 that can access WEB data or mail data, it is possible to communicate information between the headquarters and the station terminal 20 using WEB data or mail data. .
[0017]
FIG. 3 is a flowchart for explaining the processing flow of the dispatching organization formation method in the embodiment of the communication command system of the present invention. This will be described with reference to FIGS. The processing flow of the communication command system 1 is as follows. Firstly, the attendance management unit 16 of the headquarters communication command facility 10 uses the attendance registration device 16a to make a telephone call when the attendance is at work, leaving work or absent. The attendance management unit 16b performs attendance management by storing and registering attendance information registered by a predetermined attendance registration operation such as (ST1). Upon receiving a report from the reporter in case of emergency, the command device 11 grasps the contents of the disaster, specifies the location of occurrence or dispatch by the map search device 12 or the like, and sets the dispatch level setting unit according to the disaster type and disaster scale. A dispatch level for specifying the scale of the dispatch team is set by 11b, and a dispatch command is issued (ST2).
[0018]
Based on a command from the command device 11, the automatic dispatch specification device 13 determines a dispatch station close to the dispatch location and a dispatchable vehicle that can be dispatched based on the dispatch level (ST3). The vehicle staff assignment means 17 assigns the working staff to each vehicle based on the attendance information stored and managed by the attendance staff management means 16 for the vehicles that can be dispatched (ST4). The vehicle personnel allocation means 17 adjusts the personnel information such as attributes, backgrounds, qualifications, etc. of the dispatched personnel stored and managed by the attendance personnel management means 16 so that personnel having experience and qualifications are evenly arranged on each vehicle. Allocation data is generated (ST5). The personnel may refer to the organization history at the time of dispatch in the past, and can be reorganized and modified on site.
[0019]
The formation determination unit 17b of the vehicle personnel assignment means 17 determines whether there is no problem in the formation of the dispatch party at each planned dispatch station based on the attendance information or personnel information of the personnel, and determines that the vehicle and personnel can be secured. The dispatch is sequentially accepted from the stations that have been completed (ST6). The automatic dispatching device 13 sequentially transmits a dispatch command or a dispatch command document and personnel assignment data to the stations that have been dispatched (ST7). Here, the stations determined to be difficult to dispatch are excluded, adjusted so that another station is selected, and a dispatch team is set according to the dispatch level. At the relevant station, the command receiving / outputting unit 22 receives and outputs the transferred dispatch command or dispatch command document and the personnel assignment data, and dispatches the dispatched vehicle and the dispatch team organized based on the personnel allocation data (ST8).
[0020]
4A and 4B are diagrams for explaining vehicle management and personnel management. FIG. 4A is a diagram for explaining a vehicle management unit, and FIG. 4B is a diagram for explaining a personnel history management unit and an attendance management unit. This will be described with reference to FIG. FIG. 4A shows the vehicle management state in the vehicle management unit, the left column shows the type and vehicle type, and the right column shows the correspondence between the number of vehicles held for each station and the number of movable units that can be dispatched. It is a list. The reason why the number of movable vehicles is less than the number of owned vehicles is because they are currently dispatched or under maintenance. As for the organization of the dispatch team, the dispatch vehicle and the dispatch station are set based on the fact that it is close to the dispatch location and the type and number of the movable vehicles.
[0021]
FIG. 4B is a list showing the correspondence between the attribute, career and attendance status of the personnel in the personnel attribute management unit and the personnel history management unit. The left column in FIG. 4 (b) shows the attributes of personnel. For example, attributes such as fire fighting personnel, first aid personnel, general personnel and other personnel who perform maintenance work, etc., and each attribute further includes the status and years of experience. It is classified according to the number of personnel assigned to each station and the number of personnel that can be dispatched during work. In the example of Fig. 4 (b), the attributes are classified into firefighters and emergency personnel, but depending on the fire department, each person in charge may be on duty or the person in charge may be fixed. Is done. In the right column of the attribute, the status and career of each attribute are classified. Each attribute further indicates the number of personnel assigned to each station and the number of employees who attended. These attended personnel are assigned to dispatched vehicles so that each dispatched party is equalized according to their attributes, background and years of experience. The histories may be stored and managed so as to form a rotation so that each person is dispatched equally, or a fixed knitting may be used so that the same knitting is always performed as much as possible.
[0022]
Fig. 5 (a) is a table showing the correspondence between personnel qualifications and licenses in the personnel qualification management department, dispatched vehicles, and attendance status of personnel, with the vehicle type, license and qualification in the left column. The column shows the holders and their attendance status. Fire fighting vehicles may have large licenses or special licenses, those that require special skills or experience in operation, or have special qualifications. The figure shows typical ones, but if special skills, licenses or qualifications are required, it will be assigned preferentially from personnel who have those special skills during work. I have to.
[0023]
FIG. 5B shows an example of personnel allocation organized when the dispatch level in the vehicle personnel allocation means is the first dispatch. In this example, the dispatch location is in the vicinity of the South Branch, and the first dispatch is a predetermined required number of 6 fire engines, 1 ambulance, 1 rescue vehicle, and 1 command-controlled vehicle. From the South branch, 4 fire trucks and 6 personnel each, 24 people in total, 1 ambulance, 2 emergency personnel, 1 rescue vehicle, 4 personnel, 1 command and control vehicle, 2 personnel can be dispatched Yes, it shows that a dispatch team consisting of one fire truck and six staff members will be dispatched from the West and East branches respectively. These dispatch commands and personnel assignment data are issued from the headquarters communication command facility 10. As described above, each vehicle is selected and assigned personnel having a corresponding license or special skill, or personnel having qualifications or positions.
[0024]
【The invention's effect】
The present invention is implemented with the contents described above, and has the following effects. A command device that receives an emergency call from the whistleblower, sets the dispatching party of the dispatch team and the dispatch level indicating the scale of the dispatch team according to the content of the report, and issues a dispatch command within this department or related office; Based on the command from the commanding device, the dispatching vehicle is set according to the dispatching level, and the automatic dispatching device that creates the dispatching command or dispatching command document and the created dispatching command and dispatching command document are transmitted to the dispatching station. A command transmission device and a communication control device that is connected to a public communication line or a dedicated communication line, and outputs the output from the command transmission device to the relevant station, or the emergency control from the caller. The headquarters communication command facility located in the department, the communication control unit that is installed at the relevant station and is connected to the public communication line or the dedicated communication line, and the dispatch command and dispatch command document via the communication control unit Received In a communication command system consisting of a station terminal equipped with a command reception output unit that outputs the time, the attendance time is recorded at the headquarters communication command facility by a predetermined operation when a worker goes to work, leaves, and absent from work. A time attendance management means comprising a registration device and a time attendance management section for managing the attendance management of the staff based on the attendance information registered by the attendance attendance registration device, and a vehicle personnel assignment means for assigning necessary personnel to the dispatch vehicle. The automatic dispatch specification device sets the dispatch vehicle based on the dispatch level according to the command from the command device, and the vehicle staff assignment means dispatches based on the attendance information of the personnel stored and managed by the attendance staff management means. Allocating personnel to the vehicle, or assigning personnel to the dispatched vehicle based on personnel information such as attributes, background, qualifications, etc. that are stored and managed by the attendance management means As a result, it is possible to keep track of the movement status of vehicles and personnel between the headquarters and related stations, and in the event of an emergency, the setting of the dispatch station and the dispatched vehicle and the appropriate assignment of appropriate personnel can be made quickly. It is possible to provide a communication command system that can be executed and that can efficiently organize a dispatch team including proper arrangement of personnel having special skills and experience and emergency convocation.
[Brief description of the drawings]
FIG. 1 is a block diagram of relevant parts for explaining an embodiment of a communication command system according to the present invention.
FIG. 2 is a principal block diagram for explaining an attendance registration apparatus in an embodiment of the communication command system of the present invention.
FIG. 3 is a flowchart for explaining a processing flow of a dispatching organization formation method in an embodiment of the communication command system of the present invention.
FIGS. 4A and 4B are diagrams for explaining vehicle management and personnel management in the communication command system of the present invention, in which FIG. 4A is a vehicle management state in the vehicle management unit, and FIG. 4B is a personnel attribute management unit and personnel history; It is a table | surface which each shows a response | compatibility with the attribute of a staff in a management part, a career, and the state of attendance.
FIG. 5A is a list showing correspondences between personnel qualifications and licenses of personnel in the personnel qualification management unit and dispatched vehicles and personnel attendance status in the communication command system of the present invention, and FIG. 5B is a vehicle. It is a table | surface which shows the personnel allocation example organized when the dispatch level in a staff allocation means is the 1st dispatch.
FIG. 6 is a main part block diagram of a communication command system of a conventional example.
[Explanation of symbols]
1 Communication command system
10 headquarters communication command facility
11 Command device
11a Operation input unit
11b Dispatch level setting part
12 Map search device
12a Regional Search Department
12b Map database
13 Automatic dispatch device
13a Vehicle Management Department
13b Dispatch vehicle setting part
13c Instruction book creation means
13d Station vehicle allocation department
14a Command transmission device
14b FAX transmitter / receiver
15 Communication control device
16 Attendance management means
16a attendance registration device
16a1 Tone detector
16a2 ID detector
16a3 operation input detector
16a4 ID card detector
16a5 time card detector
16a6 operation unit
16b Attendance Management Department
16c Personnel Attribute Management Department
16d Staff History Management Department
16e Personnel Qualification Management Department
17 Vehicle personnel allocation means
17a Vehicle personnel allocation section
17b Corps organization judgment department
17c Alarm section
17d Organization history storage unit
18 WEB server
18a Homepage
18b ID detector
19 Mail means
20 office terminals
20 ’terminal
21 Communication control unit
22 Command reception output section
23 Attendance Registration Department
24 WEB access section
T telephone
T1 WEB terminal

Claims (2)

A command device that receives an emergency call from the whistleblower, sets the dispatching party of the dispatch team and the dispatch level indicating the scale of the dispatch team according to the content of the report, and issues a dispatch command within this department or related office ;
Based on a command from the commanding device, an automatic dispatching device that sets a dispatching vehicle according to a dispatching level and creates a dispatching command or a dispatching command document ;
A command transmission device for transmitting the created dispatch command and dispatch command document to the dispatch station ;
Connected to a public communication line or a dedicated communication line and distributed in this department consisting of a communication control device that outputs the output from the command transmission device to the relevant station, or communicates an emergency call from the caller. The headquarters communication command facility ,
A communication control unit that is disposed in the related station and is connected to the public communication line or the dedicated communication line ;
In a communication command system comprising a station terminal equipped with a command reception output unit that receives and outputs a dispatch command and a dispatch command document via the communication control unit ,
The attendance registration device for registering attendance by a predetermined operation at the time of attendance, leaving work and absence from work at the headquarters communication command facility, and the memory management of attendance of personnel based on attendance information registered by the attendance registration device Attendance management means consisting of the attendance management department that performs ,
Vehicle personnel allocation means for allocating necessary personnel to the dispatch vehicle ,
The automatic dispatch specification device sets a dispatch vehicle based on a dispatch level by a command from the command device ,
The vehicle personnel allocation means includes: a vehicle personnel allocation unit that allocates necessary personnel to the set dispatch vehicle; and the validity of the configuration of personnel for each vehicle allocated by the vehicle personnel allocation unit based on the attendance information or personnel information. And a formation determination unit for determining , based on the attendance information of the personnel to be stored and managed by the attendance management means, assigning personnel who are working to the dispatched vehicle ,
The vehicle personnel assignment means determines that the dispatching station set by the formation determination unit cannot secure a predetermined minimum number of personnel for organizing the dispatch group or that the configuration of the personnel is not appropriate.
A communication command system comprising an alarm unit for transmitting an alarm to the station or the headquarters . The automatic dispatch specification device is:
When it is determined by the formation determination unit that the number of personnel on duty is insufficient, the number of personnel having a predetermined qualification is insufficient, or the number of personnel having a predetermined career or years of experience is insufficient, etc.
The communication command system according to claim 1 , further comprising a station vehicle allocation unit that changes a dispatch station to another dispatch station.

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