JP2003091796A - Method and system for allocating taxi - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the efficiency of the allocation operation by the cooperating of respective taxi companies to accept a dispatch request for vehicle from a customer, and improve the convenience for the customer and the customer collecting rate by achieving allocation in a short period of time across a wide range. SOLUTION: This system for allocating taxis includes a communicating part 10 with an on-vehicle unit for acquiring position information (a) and operation state information b of each taxi, a screen display control part 12 for displaying a vehicle position of each taxi on the basis of the acquired position information (a) and operation state information b so as to identify the operation state, a determining part 15 of achievement data of each mesh for selecting a taxi to be allocated out of taxis with an empty operation state displayed on the screen when the customer requests dispatch of the vehicle, and operating an arrival time of the taxi to the customer on the basis of the vehicle position of the selected taxi, and an allocation instructing means for notifying the operated arrival time to the customer and giving an allocation instruction to the taxi.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a taxi dispatching method and a taxi dispatching system for accepting a taxi pickup request from a customer and dispatching a taxi based on the request.

[0002]

2. Description of the Related Art Usually, taxi companies manage taxi dispatch by themselves.

That is, in each taxi company, when an operator in charge of vehicle dispatch receives a call-in request from a customer by telephone, each taxi owned by the operator is informed wirelessly of the customer's existence and the vehicle location requested by the customer. . Then, each taxi receives such contact from the operator.

In response to such a contact, one of the drivers of taxis currently vacant informs the operator of the intention to pick up the vehicle. The operator who receives this notification then authorizes it. In this way, an empty taxi arrives at the customer's designated dispatch location.

[0005]

However, such a conventional taxi dispatch method has the following problems.

That is, in the conventional taxi dispatch method, as described above, each taxi company receives a call-in request from the customer by telephone. However, since there are many taxi companies, the problem on the customer side is that it is necessary to first find out the appropriate telephone number of the taxi company, and it takes time and effort to make a call.

[0007] In addition, even if the customer actually calls the taxi company and tells the pick-up place that there is no empty taxi nearby, the taxi company will wait until the time required for the pick-up. Can't tell. Therefore, there is a problem that the customer may be left on the spot for a longer time than expected.

On the other hand, as a problem on the taxi company side, even if an empty taxi is to be efficiently distributed on the dispatch side, all drivers working on a commission basis make the same judgment, and the empty taxi is the city. There are problems such as being concentrated in the department.

The present invention has been made in view of the above circumstances, and the taxi companies jointly accept the vehicle pick-up from the customer to improve the efficiency of the vehicle dispatching work and to shorten the service over a wide range. It is an object of the present invention to provide a taxi dispatch method and a taxi dispatch system that can realize time dispatch, thereby improving the convenience of customers and improving the customer attraction rate.

[0010]

In order to achieve the above object, the present invention takes the following means.

That is, in the taxi dispatch method according to the first aspect of the present invention, the taxi vehicle position of each taxi is determined while discriminating whether the business status of each taxi under the dispatch dispatch contract is an actual vehicle, a vacant vehicle, or an intercepting vehicle. If a customer requests a pickup from the taxi, the arrival time of the pickup is notified to the customer based on the position of the taxi whose business status is empty among the monitored taxis, and A vehicle dispatch intermediary business instructing vehicle dispatch is performed, and a contract fee determined in advance based on the vehicle dispatch brokerage contract is collected from each taxi that has a vehicle dispatch brokerage contract.

Therefore, in the taxi dispatch method according to the first aspect of the present invention, by taking the above means,
Customer intermediary services can be provided for contracted taxis.

A taxi dispatch system according to a second aspect of the present invention comprises information acquisition means, screen display means, vehicle interception request acceptance means, arrival time calculation means, and vehicle dispatch instruction means. Information acquisition means, the business status of each taxi,
Business status information that identifies whether it is an empty vehicle or a vehicle
And get the vehicle position information of each taxi. Further, the screen display means displays the vehicle position of each taxi on the screen based on the business status information and the vehicle position information acquired by the information acquisition means so that the business status can be identified. The call-in request reception means receives a call-in request from a customer. Further, the arrival time calculation means selects the taxi to be dispatched from the taxis whose business status is displayed on the screen when the customer requests the arrival request reception means to pick up the taxi. Based on vehicle position,
Calculate the arrival time to this taxi customer. Furthermore, the vehicle allocation instructing means notifies the customer of the arrival time calculated by the arrival time calculating means and instructs the taxi to allocate the vehicle.

Therefore, in the taxi dispatch system according to the second aspect of the present invention, by taking the above-mentioned means, it is only possible to dispatch the empty taxi closest to the customer from the taxis under contract. Instead, the customer can be informed of the approximate waiting time.

A taxi dispatch system according to a third aspect of the present invention comprises an information receiving means, a screen display means, a pick-up request receiving means, an arrival time calculating means, and a dispatch information transmitting means. The information receiving means is a GP provided for each taxi.
The vehicle position information of each taxi transmitted from S and the business state information for identifying whether the business state of each taxi is an actual vehicle, a vacant vehicle, or an intercepting vehicle are received from the communication means provided in each taxi. Further, the screen display means displays the vehicle position of each taxi on the screen based on the business status information and the vehicle position information received by the information receiving means so that the business status can be identified. The call-in request reception means receives a call-in request from a customer. Further, the arrival time calculation means selects the taxi to be dispatched from the taxis whose business status is displayed on the screen when the customer requests the arrival request reception means to pick up the taxi. The arrival time to the customer of this taxi is calculated based on the vehicle position. Furthermore, the vehicle allocation information transmitting means notifies the customer of the arrival time calculated by the arrival time calculating means and transmits the vehicle allocation instruction information to the communication means of the taxi.

Therefore, in the taxi dispatch system according to the third aspect of the present invention, by taking the above-mentioned means, it is only possible to dispatch the empty taxi closest to the customer from the taxis under contract. Instead, the customer can be informed of the approximate waiting time.

According to a fourth aspect of the present invention, in the taxi dispatch system according to the second or third aspect of the present invention, the screen display means displays the vehicle position of each taxi on a mesh-divided map and each taxi. On the basis of the traveling record of, the respective meshes are classified for each traveling time zone from the mesh to which the taxi of interest belongs, and each classified mesh is displayed in different colors for each traveling time zone.

Therefore, in the taxi dispatch system according to the invention of claim 4, by taking the above-mentioned means, the arrival time of each taxi to the customer can be grasped by referring to the map displayed in different colors. You can

According to a fifth aspect of the invention, in the taxi dispatch system of the second or third aspect of the invention, recording means for recording past actual vehicle generation data for each predetermined area, and actual vehicle generation data recorded in the recording means. On the basis of,
Based on the customer occurrence number predicting means for predicting the customer occurrence number by day of the week and time zone for each predetermined area, the business state information acquired by the information acquisition means, and the vehicle position information,
By subtracting the standby vehicle number calculated by the standby vehicle number calculation means from the standby vehicle number calculation means for calculating the standby vehicle number which is the number of empty taxis for each predetermined area, and the customer generation number predicted by the customer generation number prediction means, An expected vehicle number calculating means for calculating an expected vehicle number indicating the number of taxis capable of acquiring customers is added. Further, the screen display means displays the predetermined area in different colors based on the actual vehicle expected number calculated by the actual vehicle expected number calculating means.

Therefore, in the taxi dispatch system of the fifth aspect of the present invention, the number of customers generated and the expected number of actual vehicles can be grasped for each predetermined location by taking the above means. As a result, the empty taxi can be efficiently guided to the location of the customer.

In the taxi dispatch system according to the invention of claim 6, the mesh is provided so that the business status of each taxi can be identified whether it is an actual vehicle, an empty vehicle, or an intercepting vehicle, and the vehicle position of each taxi can be identified. Based on the map screen information displayed on the map divided into, and the driving record of each taxi, each mesh is classified based on each traveling time zone from the mesh to which the vehicle position of its own taxi belongs, Expected number of actual vehicles that are color-coded for each mesh based on the traveling time color-coding screen information in which each classified mesh is color-coded based on the traveling time and the expected number of actual vehicles, which is the number of empty taxis that can acquire customers. A display screen device that acquires and displays at least one of the information from the taxi management side that manages the allocation of multiple taxis is To prepare for.

Therefore, in the taxi dispatch system according to the invention of claim 7, by taking the above-mentioned means, the display screen device provided on the taxi side can display the screen showing the arrival time to the customer and the place where the customer is. Can be displayed. As a result, the driver can efficiently bring the customer into the actual vehicle by referring to this screen.

[0023]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

An embodiment of the present invention will be described with reference to FIGS. 1 to 9.

FIG. 1 is a conceptual diagram showing an example of the overall configuration of a taxi dispatch system to which a taxi dispatch method according to an embodiment of the present invention is applied.

That is, the taxi dispatch system to which the taxi dispatch method according to the embodiment is applied is composed of a plurality of taxis 1 having a dispatch dispatch contract and a shared dispatch center 4 for managing dispatch of each of these taxis 1. Become.

Each taxi 1 that has a vehicle dispatch mediating contract is equipped with a vehicle-mounted device 2 with a built-in GPS distributed from a shared vehicle dispatch center 4. The in-vehicle device 2 with built-in GPS uses the packet communication network 3 to transmit its own position information, business status information for identifying whether it is an actual vehicle, an empty vehicle, or a picking-up vehicle, or vice versa. The information transmitted from the shared vehicle allocation center 4 is received.

FIG. 2 is a functional block diagram showing an example of a shared vehicle dispatch center of a taxi dispatch system to which the taxi dispatch method according to the embodiment is applied.

That is, the shared vehicle dispatching center 4 has an on-vehicle device communication unit 10, a position movement determination unit 11, a screen display control unit 12, a screen display unit 13, and a mesh code determination unit 1.
4, a mesh-based actual result data processing unit 15, a mesh-based actual result database 16, a customer occurrence number calculation unit 17, an operator operation unit 18, a color classification determination unit 19, an actual vehicle expected number calculation unit 20, and a map database 21. And a mesh setting unit 22.

The on-vehicle device communication section 10 is a packet communication network 3
Information communication with each taxi 1 is performed via the. Specifically, the vehicle-mounted device 2 with built-in GPS mounted on each taxi 1
The position information a of each taxi 1 transmitted from the vehicle and the business state information b for identifying whether the vehicle is an actual vehicle, an empty vehicle, or an oncoming vehicle are received.
Output to 1. In addition, various screen display information c output from the screen display control unit 12 is transmitted to the vehicle-mounted device 2 with built-in GPS of each taxi 1 via the packet communication network 3.

The position / dynamic determination unit 11 is a communication unit 1 for the vehicle-mounted device.
Based on the position information a output from 0, the latitude / longitude of the taxi 1 that is the transmission source is recognized. In addition, based on the business status information b output from the vehicle-mounted device communication unit 10, it recognizes whether the business status of the taxi 1 that is the transmission source is an actual vehicle, an empty vehicle, or an intercepting vehicle. Then, the latitude / longitude information d and the business state recognition result e, which are the recognition results, are output to the mesh code determination unit 14 and the screen display control unit 12.

The mesh code determining unit 14 matches the preset mesh latitude / longitude range on the map based on the latitude / longitude information d output from the position dynamics determining unit 11 to obtain the corresponding mesh code. Is judged,
The mesh determination result f is output to the mesh-based performance data processing unit 15. In addition, this mesh code determination unit 14
Outputs the business state recognition result e output from the position movement determination unit 11 to the mesh-based actual result data processing unit 15.

Based on the mesh determination result f and the business state recognition result e output from the mesh code determination unit 14, the mesh-based actual result data processing unit 15 determines whether or not a ride has occurred as the data for each mesh, and moves. The actual result of how many minutes the taxi 1 has moved in the mesh is determined, and the actual result determination result g is output to the mesh-based actual result database 16 and the color-coding determination unit 19 for each mesh.

The mesh-based performance database 16 stores the performance determination result g output from the mesh-based performance data processing unit 15. As described above, this result determination result g
Is data for each mesh, but the mesh division setting can be changed by an operation input h from the mesh setting unit 22. Further, the mesh-based performance database 16 stores customer occurrence count data j output from the customer occurrence count calculation unit 17, as described later. Furthermore, the performance determination result g and the customer occurrence data j stored in the mesh-based performance database 16 are
The data is output to the color classification determination unit 19.

The customer generation number calculation unit 17 calculates the customer generation number for each mesh based on the performance determination result g stored in the mesh-based performance database 16, and the customer generation number data j as the calculation result is meshed. The result is output to the separate result database 16. The customer occurrence number calculation unit 17 calculates the customer occurrence number for each predetermined area for each day of the week and each time period based on the result determination result g.

As will be described later, the actual vehicle expected number calculation unit 20 shows (1) below based on the result determination result g and the customer generated number data j output from the color classification determination unit 19.
The expected number of actual vehicles is calculated according to the formula, and the calculated expected number m of actual vehicles is returned to the color-coding determining unit 19. In the formula (1) below, the number of customers generated is obtained from the customer generation number data j, and the number of standby units is obtained from the performance determination result g. This expected number of actual vehicles is a parameter indicating the number of taxis that can acquire customers. (Expected number of actual vehicles m) = (number of customers generated) − (standby number) (1) The operator operation unit 18 includes operation input means such as a mouse and a keyboard. The operator operation unit 18 receives an operation selection input k indicating which operation is to be performed among the intercepting vehicle processing operation A, the customer generation number calculation operation B, and the actual vehicle expected number calculation operation C. The operation selection input k input by the operator in this manner is transferred to the screen display control unit 1
2 and output to the color classification determination unit 19.

The color classification determining section 19 is the operator operating section 1
Perform processing based on the operation selection input k output from 8,
The processing result n is output to the screen display control unit 12. The screen display control unit 12 that has output the processing result n acquires the map information s from the map database 21. Then, the acquired map information s is converted into map display data, and the processing result n,
The screen display unit 13 and the on-vehicle device communication unit 10 as the screen display information c including the latitude / longitude information d and the business state recognition result e.
Output to. In addition, the screen display unit 13 displays the position of each taxi 1 in real time on the map based on these information output from the screen display control unit 12 so that the movement information can be identified. Hereinafter, the contents displayed on the screen display unit 13 for each of the operations A to D will be described in detail.

(Vehicle interception processing operation A) When the vehicle interception processing operation A is selected as the operation selection input k, the color classification determination unit 1
9 is a vehicle dispatchable time of each mesh at the present time by collating with the inter-mesh movement time performance data called from the mesh-based performance database 16 based on the performance determination result g output from the mesh-based performance data processing unit 15. Another color-coded screen data p is created, and this color-coded screen data p is output to the screen display control unit 12 as a processing result n. The screen display control unit 12 outputs this color-coded screen data p from the screen display unit 13.

3 and 4 are schematic views showing an example of the color-coded screen data p output from the screen display unit 13. FIG. 3 is a diagram simulating a map in which the meshes 7 are displayed in different colors for each possible dispatch time centered on the customer 5. In the figure, the difference in color is indicated by the difference in the legend. Figure 4
It is a diagram simulating a map in which each mesh 7 is color-coded by the time when it is possible to arrive at the customer 5 centering on its own taxi 1, and similarly, the difference in color is indicated by the difference in the legend.

(Customer occurrence number calculation operation B) Operation selection input k
When the customer occurrence number calculation operation B is selected as, the color classification determination unit 19 outputs the customer occurrence number data j to the screen display control unit 12 as a processing result n. Screen display control unit 1
2 creates color-coded screen data q that classifies and displays each mesh 7 in a color-coded manner based on the customer-occurrence-number data j. Further, the screen display control unit 12 outputs the color-coded screen data q from the screen display unit 13.

FIG. 5 is a schematic diagram showing an example of the color-coded screen data q output from the screen display unit 13. Figure 5
It is a diagram simulating a map displayed in a darker color as the mesh 7 with a larger number of customers is generated, and the difference in the shade of the color is displayed by the difference in the legend.

(Actual vehicle expected number calculation operation C) Operation selection input k
When the actual vehicle expected number calculation operation C is selected as, the color classification determination unit 19 outputs the actual vehicle expected number m to the screen display control unit 12 as the processing result n. The screen display control unit 12
Based on the expected number m of actual vehicles, each mesh 7 is classified and color-coded screen data r for color-coded display is created. Further, the screen display control unit 12 outputs the color-coded screen data r from the screen display unit 13.

FIG. 6 is a schematic diagram showing an example of the color-coded screen data r output from the screen display unit 13. Figure 6
It is a diagram simulating a map displayed in a darker color as the mesh 7 having a larger expected number of actual vehicles, and the difference in the shade of the color is displayed by the difference in the legend.

In such a shared vehicle allocation center 4, a call-in request from the customer 5 is always accepted by telephone or the like. Then, when the customer 5 requests the vehicle to come in, the operator selects the vehicle interception operation A by performing an operation selection input k from the operator operating unit 18.

As a result, the screen display unit 13 displays a screen as shown in FIG. As shown in FIG. 3, the map screen displayed from the screen display unit 13 has a horizontal and vertical mesh 7
For example, there is no legend for meshes that can reach customer 5 within 3 minutes (actually orange), and meshes that can arrive for customer 5 within 6 minutes are diagonally sloping to the right (actually yellow). Is displayed.

On the basis of the map screen thus displayed in color, the operator confirms how long the vehicle can wait before getting to the vehicle, and immediately answers to the customer 5 to receive the vehicle 5 request. Then, the vacant taxi 1 closest to the customer 5 is instructed to pick up the vehicle by radio or the like. Alternatively, if the empty taxi 1 is equipped with the map display device of the car navigation system, the in-vehicle device communication unit 10
It is also possible to send the screen display information c to the nearest empty taxi 1 and display the map screen as shown in FIG.

In addition, such a joint dispatch center 4
Even if there is no request from the customer 5 to pick up the vehicle, the actual vehicle rate of the taxi 1 is improved by notifying the vacant taxi 1 of the high place where the customer 5 occurs.

In this case, the operator selects the customer generated number calculation operation B or the actual vehicle expected number calculation operation C by performing the operation selection input k from the operator operation unit 18.

As a result, the customer display screen shown in FIG. 5 or the actual vehicle expected screen shown in FIG. 6 is displayed on the screen display unit 13. Both screens are displayed on the screen 1
The map screen displayed from 3 is divided by vertical and horizontal meshes 7. As for the customer occurrence number screen as shown in FIG. 5, a mesh with a large number of customer occurrences is shown in the order of no legend → rightward slanting line → right downward slanting line. In reality, the mesh with more customers is displayed in a darker color. The same applies to the actual vehicle expected number screen as shown in FIG. 6, with no legend → rightward slanting line → rightward slanting line,
The meshes with the largest expected number of actual vehicles are shown in order. Actually, the mesh with more expected actual vehicles is displayed in a darker color.

Based on the map screen in which the colors are displayed in this manner, the operator selects an area where a large number of customers are generated or an area where an expected number of actual vehicles is high for the empty taxi 1.
Guide by contacting by wireless. Alternatively, if the empty taxi 1 is equipped with the map display device of the car navigation system, the on-vehicle device communication unit 10 transmits the screen display information c to the nearest empty taxi 1. You may make it guide by displaying the map screen as shown in FIG. 5 or FIG. 6 from a map display apparatus.

Next, the operation of the taxi dispatch system to which the taxi dispatch method according to the embodiment having the above-mentioned configuration is applied will be described.

The taxi dispatch system to which the taxi dispatch method according to the embodiment is applied performs various data processing based on the position information a and the business status information b transmitted from each taxi 1, and the processed data is processed. By analyzing the data, it is possible to efficiently carry out the dispatch work when the customer 5 requests the vehicle to be picked up and the guidance work for guiding the empty taxi 1 to the place where the customer 5 is.

Therefore, in the following, first, the operation of the data processing performed based on the position information a and the business status information b transmitted from each taxi 1 will be described, and then in the case where the customer 5 receives a request for an oncoming vehicle. The operation will be described, and finally, the operation when the empty taxi 1 is guided to the place where the customer 5 is present will be described.

First, the operation of the data processing performed based on the position information a and the business status information b transmitted from each taxi 1 will be described with reference to the flowchart shown in FIG.

Each taxi 1 is equipped with an on-vehicle device 2 with built-in GPS, and from this on-vehicle device 2 with built-in GPS, via the packet communication network 3, the on-vehicle device communication section provided at the joint vehicle dispatch center 4. 10. Location information a and business status information b
And are transmitted (S1). The business status information b is
It is information that can be used to identify whether the taxi 1 is in a real vehicle, an empty vehicle, or a pick-up state.

The position information a and the job status information b transmitted in step S1 are received by the vehicle-mounted device communication unit 10 and transferred from there to the position movement determination unit 11 (S).
2).

The position / dynamic determination unit 11 recognizes the latitude and longitude of the taxi 1 which is the transmission source based on the position information a output from the vehicle-mounted device communication unit 10, and the latitude / longitude information d.
Is created. Further, based on the business status information b output from the vehicle-mounted device communication unit 10, it is recognized whether the business status of the taxi 1 that is the transmission source is an actual vehicle, an empty vehicle, or an intercepting vehicle, and the business status that is the identification data. The recognition result e is created (S3).

The latitude / longitude information d and the business state recognition result e created by the position / dynamic determination unit 11 are output to the mesh code determination unit 14 and the screen display control unit 12. In the mesh code determination unit 14, the latitude / longitude information d output from the position dynamics determination unit 11 in step S4.
Based on the above, the corresponding mesh code is determined by matching the preset latitude / longitude range of the mesh on the map (S4). Then, the mesh determination result f, which is the determination result, is output to the mesh-based actual result data processing unit 15. Further, the business state recognition result e output from the position movement determination unit 11 is output from here to the mesh-based actual result data processing unit 15.

Based on the mesh determination result f and the business state recognition result e output from the mesh code determination unit 14, the mesh-based actual result data processing unit 15 determines that a boarding has occurred or has been moved as data for each mesh. The actual result of how many minutes the taxi 1 has moved between other meshes is determined, and a result determination result is obtained (S5).
The result determination result g is stored in the mesh-based result database 16 for each mesh and is also output to the color classification determination unit 19.

When the performance determination result g is stored in the mesh-based performance database 16, the customer occurrence number calculation unit 17
In step S6, the number of customers generated for each mesh is calculated based on the result determination result g (S6). Then, the customer-occurrence-number data j that is the calculation result is used as the customer-occurrence-number calculation unit
7 is output to the mesh-based performance database 16 and stored there (S7).

In the taxi dispatch system to which the taxi dispatch method according to the embodiment is applied, the taxi dispatch system operates as described above, and various data based on the business performance of each taxi 1 is used as the mesh-based achievement database 1 of the shared dispatch center 4.
Stored in 6.

Next, the operation in the case where the customer 5 receives a request for a vehicle to arrive will be described with reference to the flowchart shown in FIG.

At the shared vehicle dispatch center 4, by telephone or the like,
We always accept requests from customers 5 to pick up vehicles. And
When the customer 5 requests the vehicle to pick up, the operator performs the operation selection input k from the operator operation unit 18 to select the vehicle pick-up processing operation A (S11).

This operation selection input k (attacking vehicle processing operation A)
Is output from the operator operation unit 18 to the color classification determination unit 19 and the screen display control unit 12 (S12). Then, when the operation selection input k (vehicle interception processing operation A) is output to the color classification determination unit 19, the performance determination result g is output from the color classification determination unit 19 to the screen display control unit 12.

Further, the screen display control unit 12 acquires the map information s from the map database 21, converts the map information s into map display data, and superimposes the result determination result g to display the screen display information. c is created (S13).

Then, as shown in FIG. 3, the screen display information c is displayed from the screen display section 13 (S14).
Accordingly, the position of each taxi 1 is displayed on the screen display unit 13 in real time on the map so that the movement information can be identified. The map screen, an example of which is shown in FIG. 3, is divided and displayed in a horizontal and vertical mesh 7.
The meshes that can be reached within 3 minutes are displayed in orange, and the meshes that can be reached within 6 minutes are displayed in yellow.

The operator can promptly answer the customer 5 based on the map screen thus displayed in color classification, after confirming the number of minutes to wait before getting to the vehicle. In addition, it is possible to give an instruction to the taxi 1 of the vacant car nearest to the customer 5 by radio or the like (S15). Alternatively,
If this empty taxi 1 is equipped with the map display device of the car navigation system, the screen created by the screen display control unit 12 from the on-vehicle device communication unit 10 to the nearest empty taxi 1 It is also possible to give an instruction to get off the vehicle by transmitting the display information c and displaying a map screen as shown in FIG. 3 from the map display device.

As a modification, if the customer 5 can receive a request for a vehicle to pick up by the Internet or i-mode instead of a telephone call, and the customer 5 can obtain the position information, the system automatically performs the request. It is also possible to answer the waiting time and accept the vehicle allocation reservation.

Finally, the operation in the case of guiding the empty taxi 1 to the place where the customer 5 is will be described with reference to the flowchart shown in FIG.

The shared vehicle distribution center 4 notifies the vacant taxi 1 of the high place where the customer 5 occurs even when there is no request for the customer 5 to pick up the vehicle, so that the actual vehicle rate of the taxi 1 can be increased. We are trying to improve. In this case, the operator performs the operation selection input k from the operator operation unit 18 to select the customer generated number calculation operation B or the actual vehicle expected number calculation operation C (S21).

This operation selection input k (customer generated number calculation operation B or actual vehicle expected number calculation operation C) is output from the operator operation section 18 to the color classification determination section 19 and the screen display control section 12. When the customer generated number calculation operation B is selected in step S21 (S22: B),
The customer occurrence number data j stored in the mesh-based achievement database 16 is acquired by the color classification determination unit 19 and output to the screen display control unit 12 (S2).
3).

The screen display control unit 12 acquires the map information s from the map database 21, converts the map information s into map display data, and superimposes the customer occurrence count data j on the screen display information c. Is created (S24).

Then, as shown in FIG. 5, the screen display information c is displayed from the screen display section 13 (S25).
As a result, on the screen display unit 13, a mesh with a larger number of customers is displayed in a darker color.

The operator grasps an area with a large number of customers generated on the basis of the map screen displayed in this way and communicates by radio or the like, so that the empty taxi 1 can be used to detect the number of customers generated. Guide to many areas (S2
6). Alternatively, if this empty taxi 1 is equipped with the map display device of the car navigation system, the on-vehicle device communication unit 10 creates this nearest empty taxi 1 by the screen display control unit 12. It is also possible to guide by transmitting the screen display information c described above and displaying a map screen as shown in FIG. 5 from the map display device.

On the other hand, when the actual vehicle expected number calculation operation C is selected in step S21 (S22: C), the customer generated number data j stored in the mesh-based actual result database 16 is acquired by the color classification determination section 19. To be done.
Then, the result determination result g and the customer generated number data j are output from the color classification determination unit 19 to the actual vehicle expected number calculation unit 20 (S27).

Then, the actual vehicle expected number calculation unit 20 calculates the actual vehicle expected number m based on the result determination result g and the customer generated number data j, and outputs it to the screen display control unit 12 by the color classification determination unit 19. In the screen display control unit 12,
The map information s is acquired from the map database 21, the map information s is converted into map display data, and the actual vehicle expected number m is superposed to create the screen display information c (S28).

Then, as shown in FIG. 6, the screen display information c is displayed from the screen display section 13 (S29).
As a result, on the screen display unit 13, a mesh with a larger expected vehicle number m is displayed in a darker color.

The operator grasps an area with a large expected number m of actual vehicles based on the map screen displayed in this way, and informs the area by radio or the like to make the empty taxi 1 the expected number of actual vehicles. Guide to an area with many m (S3
0). Alternatively, if this empty taxi 1 is equipped with the map display device of the car navigation system, the on-vehicle device communication unit 10 creates this nearest empty taxi 1 by the screen display control unit 12. It is also possible to guide by transmitting the screen display information c described above and displaying a map screen as shown in FIG. 6 from the map display device.

In this way, the shared vehicle allocation center 4
Even if there is no request from the customer 5 to pick up the vehicle, the actual vehicle rate of the taxi 1 can be improved by notifying the vacant taxi 1 of the high place where the customer 5 occurs.

As described above, in the taxi dispatch system to which the taxi dispatch method according to the embodiment is applied, various business performance data are stored based on the business performance of each taxi 1 by the above-mentioned operation. be able to. Further, the actual vehicle ratio can be improved by analyzing these business performance data and issuing an efficient dispatch instruction or guidance instruction based on the analysis result.

For example, when the customer 5 requests a vehicle to pick up, the location and the number of empty taxis 1 that are traveling in the vicinity of the customer 5 are divided into meshes that are color-coded and displayed according to their arrival time zones. Since it can be displayed on the map, the operator can refer to the map
It is possible to promptly reply to the customer 5 how many minutes the customer can wait before reaching the vehicle. Similarly, it is possible to immediately give an instruction to the vacant taxi 1 nearest to the customer 5 to get there. This makes it possible not only to increase customer satisfaction, but also to increase the actual vehicle rate of the taxi 1.

On the other hand, an area with a high number of customers generated or an area with a high expected number of actual vehicles is also divided by a mesh that is color-coded and displayed according to the number of customer occurrences or the expected number of actual vehicles calculated based on past work performance data. Can be displayed on the map. Therefore, even if there is no request from the customer 5 to pick up the vehicle, the operator can take a taxi 1
Taxi 1 by guiding the car to these areas
It is possible to increase the actual vehicle rate.

The judgment of the operator as described above is
Since it is performed by referring to the map divided by the mesh displayed in different colors, it is possible to obtain a very objective judgment result. In other words, there is almost no room for artificial judgment, so highly reliable judgment results can be obtained, and it is suitable for common management even for taxis belonging to different taxi companies or individual taxis. .

Therefore, the business operator of this taxi dispatch system contracts with a taxi company or an individual taxi to provide a dispatch instruction and a guidance instruction as a service, while collecting a contract fee or a fee for operation. It is also possible to do so. The greater the number of taxis 1 with which the customer has a contract, the shorter the waiting time for the customer 5 to pick up the vehicle, and the higher the satisfaction level of the customer. It is possible to guide the vehicle so as not to concentrate on the vehicle, and it is possible to further increase the actual vehicle rate.

The preferred embodiments of the present invention have been described above with reference to the accompanying drawings, but the present invention is not limited to such configurations. Within the scope of the technical idea of the invention as claimed in the claims, those skilled in the art can come up with various modifications and modifications, and the modifications and modifications are also within the technical scope of the present invention. Be understood to belong to.

[0086]

As described above, according to the present invention,
By allowing the taxi companies to jointly accept the vehicle pick-up from the customer, it is possible to improve the efficiency of the vehicle dispatching work and to realize the vehicle dispatching in a short time over a wide range.

As described above, it is possible to realize a taxi dispatch method and a taxi dispatch system capable of improving the convenience of customers and the rate of attracting customers.

[Brief description of drawings]

FIG. 1 is a conceptual diagram showing an example of the overall configuration of a taxi dispatch system to which a taxi dispatch method according to an embodiment of the present invention is applied.

FIG. 2 is a functional configuration diagram showing an example of a shared car dispatch center of a taxi dispatch system to which the taxi dispatch method according to the embodiment is applied.

[Figure 3] Simulated map of each mesh displayed in different colors according to the available time for customers, centered on customers

[Fig. 4] A diagram simulating a map in which each mesh is color-coded and displayed according to the time when a customer can arrive mainly at a taxi.

[Figure 5] A diagram simulating a map displayed in a darker color for meshes with more customers

FIG. 6 is a diagram simulating a map displayed in a darker color for a mesh with a larger expected number of actual vehicles.

FIG. 7 is a flowchart showing an operation of data processing performed based on position information and business status information transmitted from each taxi.

FIG. 8 is a flowchart showing an operation when a customer requests a vehicle to arrive.

FIG. 9 is a flowchart showing an operation when guiding an empty taxi to a place where a customer is present.

[Explanation of symbols]

a ... location information b ... Business status information c ... Screen display information d ... Latitude and longitude information e ... Business status recognition result f ... Mesh judgment result g ... Result judgment result h ... Operation input j ... Customer occurrence data k ... Operation selection input n ... Processing result s ... Map information p, q, r ... screen data A ... Vehicle handling operation B: Customer generated number calculation operation C ... Expected actual vehicle number calculation operation 1 ... Taxi 2 ... In-vehicle device with built-in GPS 3 ... Packet communication network 4 ... Joint dispatch center 5 ... Customer 7 ... mesh 10 ... In-vehicle device communication section 11 ... Position dynamics determination unit 12 ... Screen display control unit 13 ... Screen display section 14 ... Mesh code determination unit 15 ... Mesh-based result data processing unit 16 ... Mesh database 17 ... Customer occurrence number calculation unit 18 ... Operator operation unit 19 ... Color classification determination section 20 ... Actual vehicle expected number calculation unit 21 ... Map database 22 ... Mesh setting section

Claims (6)

[Claims] 1. A taxi request is received from a customer by monitoring the vehicle position of each taxi while discriminating whether the business status of each taxi that has a vehicle dispatch brokerage contract is an actual vehicle, an empty vehicle, or an intercepting vehicle. In this case, of the taxis being monitored, the dispatching agency service for notifying the customer of the arrival time of the taxi based on the vehicle position of the taxi whose business status is empty and instructing the taxi to dispatch The taxi dispatch method is characterized in that a taxi fee determined in advance based on the dispatch brokerage contract is collected from each taxi having the dispatch brokerage contract. 2. The business status of each taxi is an actual vehicle, an empty vehicle,
Alternatively, based on the business status information for identifying whether the vehicle is an intercepting vehicle and the vehicle position information of each taxi, and the taxi based on the business status information and the vehicle position information acquired by the information acquiring means. Screen display means for displaying the vehicle position of the vehicle so that its business status can be identified, an intercepting vehicle request accepting means for accepting an intercepting vehicle request from the customer, and an intercepting vehicle requesting means for receiving an intercepting vehicle request from the customer. Is the arrival time for selecting the taxi to be dispatched from the taxis whose business status is displayed on the screen is empty and calculating the arrival time of this taxi to the customer based on the vehicle position of the selected taxi. The calculating means and the arrival time calculated by the arrival time calculating means are notified to the customer, and a dispatch instruction is given to the taxi. A taxi dispatch system characterized by comprising: 3. The vehicle position information of each taxi transmitted from the GPS provided in each taxi, and the business status of each taxi transmitted from the communication means provided in each taxi is an actual vehicle, an empty vehicle, or an intercepting vehicle. Information receiving means for receiving business status information for identifying the vehicle position of each taxi based on the business status information and vehicle position information received by the information receiving means so that the business status can be identified. A screen display means for displaying a screen, a vehicle interception request reception means for accepting a vehicle interception request from a customer, and a taxi when the customer's vehicle interception request is received at the vehicle interception request reception means, the business status displayed on the screen is an empty vehicle Select a taxi to be dispatched from among the taxis, and calculate the arrival time of this taxi to the customer based on the vehicle position of the selected taxi An arrival time calculating means, and a dispatch information transmitting means for notifying the customer of the arrival time calculated by the arrival time calculating means and transmitting dispatch instruction information to the communication means of the taxi. Taxi dispatch system featuring 4. The taxi dispatch system according to claim 2 or 3, wherein the screen display unit displays the vehicle position of each taxi on a mesh-divided map and the travel of each taxi. Based on the actual results, each mesh is classified for each traveling time zone from the mesh to which the taxi of interest belongs, and each classified mesh is displayed in different colors for each traveling time zone. Taxi dispatch system. 5. The taxi dispatch system according to claim 2 or 3, wherein recording means for recording past actual vehicle generation data for each predetermined area, and based on the actual vehicle generation data recorded in the recording means,
An empty vehicle for each of the predetermined areas based on the customer occurrence number predicting means for predicting the number of customer occurrences for each day of the week and for each of the predetermined areas, and the business state information and the vehicle position information acquired by the information acquiring means. A standby vehicle number calculating means for calculating the standby vehicle number, which is the number of taxi vehicles, and subtracting the standby vehicle number calculated by the standby vehicle number calculating means from the customer generation number predicted by the customer generation number predicting means to obtain a customer. With the addition of an actual vehicle expected number calculation means for calculating an actual vehicle expected number that indicates the number of taxis that can be carried out, the screen display means, based on the actual vehicle expected number calculated by the actual vehicle expected number calculation means, the predetermined number A taxi dispatch system characterized by displaying areas in different colors. 6. The business status of each taxi is an actual vehicle, an empty vehicle,
Or the business status to identify whether it is an intercepting vehicle, and the map screen information displayed on the map divided into meshes so that the vehicle position of each taxi can be identified, and based on the traveling record of each taxi , Classifying each of the meshes based on the running time from the mesh to which the vehicle position of its own taxi belongs, each of the classified meshes, running time color-coding screen information color-coded based on the running time, Based on the expected number of actual vehicles, which is the number of empty taxis that can acquire customers, at least one of the expected number of actual vehicles color-coded by color-coding each mesh is used to manage the allocation of multiple taxis. A taxi dispatch system, characterized in that each taxi is equipped with a display screen device that is acquired from the taxi manager and displayed.