CN111652400A - Online appointment method and device for medical outpatient kiosk - Google Patents
Online appointment method and device for medical outpatient kiosk Download PDFInfo
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Abstract
The invention discloses an online appointment method and device for a medical clinic kiosk, wherein the method comprises the following steps: acquiring at least one piece of reservation information; for each piece of reservation information of the at least one piece of reservation information: acquiring at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions according to the appointment information; transmitting the at least one recommended diagnostician and the at least one available outpatient kiosk to the user terminal such that the user of the user terminal selects one of the at least one recommended diagnostician as an appointment diagnostician and one of the at least one available outpatient kiosk as an appointment diagnostic outpatient kiosk; and receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal, and finishing the online appointment of the outpatient kiosk. The invention can realize the on-line appointment of the outpatient kiosk, does not need the user to make on-site appointment, not only saves time and manpower, but also avoids the problem that the patient waits for a long time on the site, and reduces the influence of the long-time waiting outdoors on the health of the patient.
Description
Technical Field
The invention relates to the technical field of medical appointment, in particular to an online appointment method and device for a medical clinic kiosk.
Background
With the rapid development of economy, the urban construction process is accelerated, the medical level of China is rapidly developed, and at present, an expert medical clinic booth (namely, various physical examinations are carried out in the clinic booth, and remote medical treatment is realized through remote conversation between videos and doctors) appears in the market so as to relieve the medical resources of medical institutions and ensure the normal medical treatment of people.
However, currently, the outpatient service kiosks are generally scattered in various areas, and generally, users firstly go to the outpatient service kiosks for on-site appointment, and can use the outpatient service kiosks after the appointment succeeds, and once the number of the outpatient service kiosks is large, the users need to wait in line on site.
Disclosure of Invention
In order to solve the problems that the existing outpatient service kiosk needs to perform on-site appointment, the queuing time is long, the outpatient service kiosk stays outdoors for a long time, and adverse effects are possibly caused to patients, the invention aims to provide an appointment method and an appointment device, a computer main device and a computer readable storage medium, which can realize on-line appointment of the outpatient service kiosk, have short appointment time and do not need to wait on site.
In a first aspect, the present invention provides a method for on-line ordering of a medical outpatient kiosk, comprising:
at least one user terminal sends reservation information to a server;
the server acquires at least one piece of reservation information;
for each piece of reservation information of the at least one piece of reservation information:
the server acquires at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions according to the reservation information;
the server sends the at least one recommended diagnostician and the at least one available outpatient kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available outpatient kiosk as a reservation diagnostic outpatient kiosk;
and the server receives the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal to complete the online appointment of the outpatient kiosk.
Based on the invention content, the user can send reservation information through the user terminal, the server can recommend at least one recommended diagnosis doctor and at least one available outpatient service kiosk according to the reservation information and send the information to the user terminal for selection, and finally, the user selects one recommended diagnosis doctor and one available outpatient service kiosk and sends the information to the server, so that online reservation can be completed. Through the design, the system can realize the on-line appointment of the outpatient kiosk (realize the double appointment of the outpatient kiosk and a diagnostician), does not need a user to carry out on-site appointment, not only saves time and manpower, but also avoids the problem that a patient waits on site for a long time, and reduces the influence of the long-time waiting on the health of the patient.
In one possible design, each appointment information of the at least one appointment information includes a patient identification, a pathology department, a patient address, and an appointment time.
Based on the above invention, various information in the reservation information can facilitate the recommendation of doctors and outpatient kiosks by the server. For example, through the pathological subjects of the patient, doctors of the corresponding subjects are recommended; as another example, according to the patient address, an outpatient kiosk is recommended that is located close to the patient address.
In one possible design, the server obtains the at least one available outpatient kiosk meeting the preset condition, and the server includes:
and acquiring the outpatient service kiosks within the preset range of the patient address according to the patient address to serve as the available outpatient service kiosks.
Based on the disclosure, the server selects the outpatient service kiosks within the preset range of the patient address as the available outpatient service kiosks, and can recommend the outpatient service kiosks with the similar addresses to the users, so that the distance of the patients to see a doctor can be reduced, and the convenience of seeing the doctor is improved.
In one possible design, obtaining the at least one recommended diagnostician includes:
acquiring a doctor corresponding to the pathological subject according to the pathological subject;
and selecting a doctor having a diagnosis time within the appointment time from the doctors corresponding to the pathological subjects as the recommended diagnosis doctor.
Based on the above disclosure, the server can screen out the doctors corresponding to the subjects according to the pathological subjects in the appointment information, and also screen out the doctors with diagnosis time within the time according to the appointment time, so as to serve as recommended diagnosis doctors. Of course, the above-described screening process is only one of the recommended methods for the physician.
In one possible design, the appointment information further includes a patient symptom, wherein the method further includes:
acquiring a cause corresponding to the patient symptom according to the patient symptom;
acquiring corresponding pathological subjects according to the causes;
and acquiring at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions according to the pathological subjects and the appointment time.
Based on the above disclosure, the cause corresponding to the disease can be identified according to the disease uploaded by the user, so that the pathological subject of the patient suffering from the disease can be obtained, and the recommendation of the doctor corresponding to the cause can be finally realized.
In one possible design, after completing the reservation, the method further includes:
and sending the appointment information and the appointment diagnosis outpatient kiosk to a client to prompt the appointment diagnosis doctor of the client, and performing remote medical diagnosis on the patient in the appointment diagnosis outpatient kiosk within the appointment time.
Based on the above disclosure, by sending the appointment information to the client, the doctor who the user appoints can be reminded to diagnose the patient within the appointment time, so that the condition that the doctor misses the appointment time and the patient cannot diagnose within the appointment time is avoided.
In one possible design, after completing the reservation, the method further includes:
generating reservation order information, wherein the reservation order information comprises reservation time, reservation diagnosis doctors and the positions of the reservation diagnosis outpatient kiosks;
and sending the reservation order information to the user terminal.
Based on the invention content, order information is sent to the user terminal, so that the user of the user terminal can be prompted to make an appointment successfully, and the user can be reminded to arrive at an appointed clinic kiosk on time to perform medical diagnosis.
In a second aspect, the present invention provides an online ordering apparatus for a medical outpatient kiosk, comprising: the system comprises an acquisition unit, a recommendation unit, a sending unit and a reservation unit;
the acquisition unit is used for acquiring at least one piece of reservation information;
the recommendation unit is used for acquiring at least one recommended diagnostician and at least one available outpatient kiosk meeting preset conditions for each piece of appointment information;
the transmitting unit is configured to transmit the at least one recommended diagnostician and the at least one available kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available kiosk as a reservation diagnostic kiosk;
the acquisition unit is also used for receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal;
and the reservation unit is used for completing the on-line reservation of the outpatient service kiosk after receiving the reservation diagnostician and the reservation diagnostic outpatient service kiosk sent by the user terminal.
In one possible design, the recommending unit obtains the kiosks within a preset range of the patient address according to the patient address, and uses the obtained kiosks as the available kiosks.
In one possible design, the recommending unit obtains a doctor corresponding to the pathological subject according to the pathological subject; and then, selecting doctors with diagnosis time within the appointment time from the doctors corresponding to the pathological subjects as the recommended diagnosis doctors.
In one possible design, the appointment information further includes patient symptoms, wherein the online appointment apparatus of the medical outpatient kiosk further includes: an analysis unit;
the analysis unit is used for acquiring the etiology corresponding to the patient symptom according to the patient symptom;
the analysis unit is further used for acquiring corresponding pathological subjects according to the etiology.
In one possible design, the sending unit is further configured to send the appointment information and the appointment diagnosis kiosk to a client to prompt the appointment diagnostician of the client to perform a remote medical diagnosis on the patient in the appointment diagnosis kiosk within the appointment time.
In one possible design, the on-line ordering apparatus of the medical outpatient kiosk further includes: an order generating unit;
the order generating unit is used for generating reservation order information after reservation is completed, wherein the reservation order information comprises reservation time, reservation diagnosis doctors and the positions of the reservation diagnosis outpatient kiosks;
the sending unit is further configured to send the reservation order information to the user terminal.
In a third aspect, the present invention provides an online appointment system for a medical clinic kiosk, comprising a user terminal and a server;
the user terminal is used for sending reservation information to the server;
the server is in communication connection with the user terminal and is used for receiving the reservation information sent by the user terminal;
the server is used for acquiring at least one recommended diagnostician and at least one available outpatient kiosk meeting preset conditions according to each piece of reservation information and sending the at least one recommended diagnostician and the at least one available outpatient kiosk to the user terminal corresponding to the reservation information;
the user terminal is further used for receiving the at least one recommended diagnostician and the at least one available outpatient kiosk, selecting one from the at least one recommended diagnostician as an appointment diagnostician, selecting one from the at least one available outpatient kiosk as an appointment diagnostician, and sending the appointment diagnostician to the server;
and the server is also used for receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal and finishing the online appointment of the outpatient kiosk.
In one possible design, the online ordering system of the medical clinic kiosk further comprises: a client;
the server is also used for sending the reservation information and the reservation diagnosis outpatient service kiosk to a client after the reservation is finished;
the client is in communication connection with the server and is used for receiving the reservation information and the reservation diagnosis outpatient service kiosk sent by the server so as to prompt the reservation diagnosis doctor of the client to perform remote medical diagnosis on the patient in the reservation diagnosis outpatient service kiosk within the reservation time.
In a fourth aspect, the present invention provides a computer master device comprising a memory, a processor and a transceiver communicatively connected in sequence, wherein the memory is used for storing a computer program, the transceiver is used for transmitting and receiving messages, and the processor is used for reading the computer program and executing the on-line ordering method of the medical clinic kiosk as described in the first aspect or any one of the possible designs of the first aspect.
In a fifth aspect, the present invention provides a computer readable storage medium having stored thereon instructions which, when executed on a computer, perform a method of on-line ordering of a medical clinic kiosk as described in the first aspect or any one of the possible designs of the first aspect.
In a sixth aspect, the present invention provides a computer program product comprising instructions which, when run on a computer, cause the computer to perform the method of on-line ordering of a medical clinic kiosk as described in the first aspect or any one of the possible designs of the first aspect.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a flow chart of an online booking method of a medical clinic kiosk according to the present invention.
Fig. 2 is a schematic structural diagram of an online ordering apparatus of a medical clinic kiosk according to the present invention.
Fig. 3 is a schematic structural diagram of an online ordering system of a medical clinic kiosk according to the present invention.
Fig. 4 is a schematic structural diagram of a computer main device provided by the present invention.
Detailed Description
The invention is further described with reference to the following figures and specific embodiments. It should be noted that the description of the embodiments is provided to help understanding of the present invention, but the present invention is not limited thereto. Specific structural and functional details disclosed herein are merely illustrative of example embodiments of the invention. This invention may, however, be embodied in many alternate forms and should not be construed as limited to the embodiments set forth herein.
It will be understood that, although the terms first, second, etc. may be used herein to describe various elements, these elements should not be limited by these terms. These terms are only used to distinguish one element from another. For example, a first element could be termed a second element, and, similarly, a second element could be termed a first element, without departing from the scope of example embodiments of the present invention.
It should be understood that, for the term "and/or" as may appear herein, it is merely an associative relationship that describes an associated object, meaning that three relationships may exist, e.g., a and/or B may mean: a exists alone, B exists alone, and A and B exist at the same time; for the term "/and" as may appear herein, which describes another associative object relationship, it means that two relationships may exist, e.g., a/and B, may mean: a exists independently, and A and B exist independently; in addition, for the character "/" that may appear herein, it generally means that the former and latter associated objects are in an "or" relationship.
It will be understood that when an element is referred to herein as being "connected," "connected," or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may be present. Conversely, if a unit is referred to herein as being "directly connected" or "directly coupled" to another unit, it is intended that no intervening units are present. In addition, other words used to describe the relationship between elements should be interpreted in a similar manner (e.g., "between … …" versus "directly between … …", "adjacent" versus "directly adjacent", etc.).
It is to be understood that the terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of example embodiments of the invention. As used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises," "comprising," "includes" and/or "including," when used herein, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, numbers, steps, operations, elements, components, and/or groups thereof.
It should also be noted that, in some alternative implementations, the functions/acts noted may occur out of the order noted in the figures. For example, two figures shown in succession may, in fact, be executed substantially concurrently, or the figures may sometimes be executed in the reverse order, depending upon the functionality/acts involved.
It should be understood that specific details are provided in the following description to facilitate a thorough understanding of example embodiments. However, it will be understood by those of ordinary skill in the art that the example embodiments may be practiced without these specific details. For example, systems may be shown in block diagrams in order not to obscure the examples in unnecessary detail. In other instances, well-known processes, structures and techniques may be shown without unnecessary detail in order to avoid obscuring example embodiments.
Examples
As shown in fig. 1, the online reservation method for a medical clinic kiosk according to the first aspect of the present embodiment is suitable for being executed at a user terminal, a server and a client side, and may include, but is not limited to, the following steps S101 to S105.
S101, at least one user terminal sends reservation information to a server.
S102, the server obtains at least one piece of reservation information.
Step S101 and step S102 are processes in which the user terminal transmits reservation information to the server. Since the number of users is typically millions or even tens of millions, there are multiple user terminals, and each user can send the reservation information to the server through its corresponding user terminal to complete the on-line reservation of the outpatient kiosk. Correspondingly, the server can receive the reservation information sent by each user terminal so as to complete the on-line reservation of the outpatient service kiosk initiated by the corresponding user terminal through the reservation information.
In this embodiment, the subscription information sent by the user terminal may include, but is not limited to: patient identification, pathology subjects, patient address, and appointment time.
Through the design, the server can complete the recommendation of doctors and clinics according to each piece of information in the appointment information, and the specific recommendation process is as shown in step S103 and the substeps thereof.
In this embodiment, the patient id can be, but is not limited to: identification card information (name, identification card number, etc.) and/or social security cards. The patient identity can be identified through the patient identity identification, and on the other hand, the patient information can be backed up, so that the identity information of each reserved patient is reliable and complete. Example patient addresses may be, but are not limited to: the user's current dwell location (e.g., xx numbers on xx street xx by xx City xx by xx provinces).
The classification of the pathological subjects is the classification of the existing medical pathological subjects, and the user can select the corresponding pathological subjects according to the diseased conditions and upload the pathological subjects. The medical treatment comprises the following steps: the respiratory medicine comprises diseases such as cold, pneumonia, emphysema, tuberculosis, bronchiectasis, asthma, lung cancer, pulmonary heart disease, respiratory failure, chronic bronchitis, pneumothorax, lung abscess, pleural effusion, interstitial lung disease and the like, and if the patient is ill as the respiratory medicine, the respiratory medicine can be selected, and corresponding diseases (such as asthma) can be uploaded.
The appointment time is when the user wants to make a medical diagnosis at the kiosk.
The following is a specific example of the reservation information:
name: zhang some; identification number: 5139 xxxxxxxxxxxx; pathological subjects: respiratory medicine, asthma; the address of the patient: xx street xx number xx district xx in xx city of xx province; reserving time: 13 o 'clock to 13 o' clock 30 min on 29 days of 5 months in 2020.
In this embodiment, for example, a corresponding software app may be installed on the user terminal, so that the user can make an online reservation of the outpatient kiosk through the software app.
In this embodiment, the user terminal may be, but is not limited to: smart phones, tablets, or computers, etc.
After receiving the reservation information sent by the user terminal, the server recommends doctors and outpatient kiosks for each piece of reservation information.
And S103, the server acquires at least one recommended diagnostician and at least one available clinic booth which meets preset conditions according to the reservation information.
Step S103 is a process of screening the doctor and the outpatient service kiosk by the server according to the appointment information to screen out the doctor and the outpatient service kiosk that meet the appointment information of the user terminal.
The following is a specific example of the screening of doctors and outpatient kiosks, wherein the screening of doctors may include, but is not limited to, the following steps S103 a-S103 b.
S103a, acquiring a doctor corresponding to the pathological subject according to the pathological subject.
S103b, screening out doctors with diagnosis time within the appointment time from the doctors corresponding to the pathological subjects to serve as the recommended diagnosis doctors.
First, since the reservation information includes the pathological subjects, the present embodiment can perform the screening of the doctor according to the pathological subjects.
For example: in the reservation information uploaded by the user terminal, if the pathological subject is asthma in respiratory medicine, the server can screen out doctors related to asthma.
In this embodiment, the example server is provided with a database, and the database stores information of all outpatients, including: identity information (name, identification card information), attending subject, physician's certificate, medical history, honor certificate, etc. Through the design, the server can screen out the main subjects corresponding to the pathological subjects from the database according to the pathological subjects, and obtain doctors corresponding to the main subjects.
In addition, since the doctors selected through the pathological mesh screen do not always satisfy the appointment time of the user, in this embodiment, the selected doctors are further subjected to secondary screening according to the appointment time, that is, the doctors having diagnosis time within the appointment time are screened according to the appointment time to be recommended diagnosis doctors. The essence is as follows: it is determined whether the doctor selected in step S103a has time remaining within the scheduled time.
In this embodiment, the server may obtain all diagnosis times of each doctor of the client, and the obtaining manner may be, but is not limited to: and after the appointment is successful, updating the appointment information into the database, and acquiring the appointment condition of each doctor according to the appointment information so as to obtain the diagnosis time of each doctor in different time periods.
For example, if the doctor selected by a user terminal is the king doctor and the reservation time is 14 to 15 points on 2020 and 13 days, the reservation information can be updated to the data information of the king doctor in the database after the reservation is successful, so that the server can obtain the diagnosis time of the king doctor when receiving the next reservation information.
Through the steps S103a and S103b, a doctor meeting the conditions can be screened out as a recommended diagnosis doctor according to the pathological subject and the appointment time in the appointment information.
Meanwhile, the outpatient service kiosks need to be screened out, so that the screened-out doctors can carry out remote medical diagnosis on patients in the outpatient service kiosks within the appointment time.
In the present embodiment, the screening of the outpatient kiosk may be, but is not limited to, the following step S103c.
S103c, according to the patient address, obtaining the outpatient kiosk within the preset range of the patient address to serve as the available outpatient kiosk.
In this embodiment, the outpatient kiosks within a predetermined range of addresses are selected as available outpatient kiosks based on the patient address.
In this embodiment, the server stores the location information of each clinic kiosk, so that the clinic kiosks within the patient address reservation range can be screened out according to the patient address. In this embodiment, the example preset range may be, but is not limited to: 500 m.
In this embodiment, in addition to determining whether the outpatient service kiosk meets the preset range, it is also necessary to determine whether the outpatient service kiosk is available within the appointment time of the current appointment information (i.e., determine whether the outpatient service kiosk is appointed). The example judgment method is as follows: and checking the reserved use time of the outpatient service kiosks according to each piece of reservation information in the server, judging whether the reserved use time of each outpatient service kiosk is coincident with the reserved time of the current reservation information or not according to the reserved use time of each outpatient service kiosk, if so, indicating that the outpatient service kiosks are reserved, otherwise, not reserving the outpatient service kiosks and can be used.
For example, A, B, C outpatient clinics are selected to be within a preset range of patient addresses, A is reserved within 9 o ' clock to 10 o ' clock, 10 o ' clock to 11 o ' clock and 11 o ' clock to 30 o ' clock to 12 o ' clock in 23 days of 5 and 23 months of 2020, B is reserved within 9 o ' clock to 10 o ' clock in 23 days of 5 and 23 months of 2020, and C is reserved within 10 o ' clock to 11 o ' clock in 2020. And the reservation time of the user is 11 o 'clock 30 minutes to 12 o' clock 30 minutes in 2020, then A does not meet the condition, and the final screening result can only be B and C outpatient kiosks.
In addition, in the embodiment, the patient can upload his/her own disease to identify the pathological subjects according to the disease, so as to avoid the problem that the patient does not know which pathological subject the disease belongs to, and cannot make an appointment, as shown in the following steps S103d to S103f.
S103d, acquiring the etiology corresponding to the patient symptoms according to the patient symptoms.
S103e, acquiring a corresponding pathological subject according to the etiology.
S103f, acquiring at least one recommended diagnostician and at least one available outpatient kiosk meeting preset conditions according to the pathological subject and the appointment time.
In this embodiment, the example server stores a disease database, and the inside stores symptoms corresponding to each disease and pathological subjects corresponding to each disease. Through the design, after the symptom information of the patient is received, data matching is carried out in the disease database, the disease matched with the symptom of the patient is screened out, the pathological subject of the patient is obtained, and the follow-up doctor recommendation is realized.
Through steps S103a, S103b and S103c, the recommended diagnosticians and available outpatient kiosks can be screened out according to the patient address, the pathological subject and the appointment time in the appointment information.
Since there may be more than one selected recommended diagnostician and available outpatient kiosk, after obtaining the recommended diagnostician and the available outpatient kiosk, the server needs to transmit to the user terminal corresponding to the current appointment information, so that the user of the user terminal selects one from the recommended diagnostician and the available outpatient kiosk, respectively, as the reserved diagnostician and the reserved diagnostician kiosk, and transmits to the server, so as to complete the online appointment of the outpatient kiosk, as shown in steps S104 and S105.
S104, the server sends the at least one recommended diagnostician and the at least one available outpatient kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available outpatient kiosk as a reservation diagnostic outpatient kiosk.
And S105, the server receives the appointment diagnosis doctor and the appointment diagnosis clinic booth sent by the user terminal, and the on-line appointment of the clinic booth is completed.
In this embodiment, when the server sends the recommended diagnostician and the available outpatient kiosk to the user terminal, information of the recommended diagnostician (such as the medical duration, the honor certificate, etc. mentioned above) may also be sent so as to provide information for the user to select and help the user to select.
In this embodiment, distance information between the available kiosks and the patient's address may also be sent, for example, so that the user may select the nearest available kiosk to the user based on the distance information.
In this embodiment, the server identifies the user terminal according to an IP (Internet Protocol Address) Address, so as to send the screened at least one recommended diagnostician and at least one available clinic kiosk to the user terminal corresponding to the current appointment information.
In this embodiment, after receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk transmitted by the user terminal, the server may further generate appointment order information, transmit the appointment order information to the user terminal to remind the user of the user terminal that the appointment is successful, and simultaneously, may further transmit the appointment information and the appointment diagnosis outpatient kiosk to the client, so that the doctor at the client is appointed, and it is necessary to perform remote medical diagnosis on the patient in the appointment diagnosis outpatient kiosk within the appointment time. The specific steps are shown in steps S106, S107 and S108.
And S106, generating reservation order information, wherein the reservation order information comprises reservation time, reservation diagnosis doctors and the positions of the reservation diagnosis outpatient kiosk.
And S107, sending the reservation order information to the user terminal.
Step S106 and step S107 are processes of generating order information according to the reservation information and transmitting the order information to the user terminal.
In this embodiment, the reservation order information may be generated according to the reservation information and includes a reservation time, a reservation diagnosis doctor and a location of the reservation diagnosis outpatient kiosk, so as to remind the user to arrive at the reservation diagnosis outpatient kiosk within the reservation time for performing remote medical diagnosis.
And S108, sending the reservation information and the reservation diagnosis outpatient kiosk to a client to prompt the reservation diagnosis doctor of the client, and performing remote medical diagnosis on the patient in the reservation diagnosis outpatient kiosk within the reservation time.
Step S108, the appointment information is sent to the client so as to remind the corresponding appointment diagnosis doctor to diagnose the patient in the appointment diagnosis outpatient kiosk within the appointment time.
In this embodiment, for example, the client may be, but is not limited to, a software app, each doctor has an account corresponding to the client, and after the reservation is successful, the server sends reservation information to the account of the reserved doctor to remind the doctor. At the same time, the appointment diagnosis outpatient kiosk is also sent so that the appointment diagnostician can carry out remote medical diagnosis on the patient in the appointment diagnosis outpatient kiosk.
In this embodiment, for example, the remote medical device in each clinic kiosk has a corresponding IP address, and the doctor can establish a communication connection with the remote medical device in the clinic kiosk through the IP address to realize the remote medical diagnosis.
In this embodiment, a doctor will register first when logging in a client for the first time, in this embodiment, for example, authentication is performed through a mobile phone number, and real-name authentication and doctor authentication are also required, the real-name authentication requires uploading of own identity card information, and the doctor authentication requires uploading of own doctor certificate and academic certificate, and also can upload own honor award item and qualification certificate.
In this embodiment, the waiting time of the outpatient service kiosk is 5 minutes, and once the waiting time exceeds 5 minutes of the starting time in the appointment time, the server does not detect that the user enters the outpatient service kiosk, and then the appointment can be automatically cancelled.
In this embodiment, a camera or an infrared sensor may be installed in the outpatient service kiosk, and when the appointment time is reached and within 5 minutes of the time exceeding the start time, the infrared sensor does not detect that a person enters the outpatient service kiosk, and the server may determine that the user does not arrive at the appointment diagnosis outpatient service kiosk, and may automatically cancel the appointment.
In addition, the doctor can upload the missed patient, namely after logging in the remote medical equipment in the reservation diagnosis clinic booth, the doctor finds that the patient missed and exceeds 5 minutes of the starting time of the reservation time, the doctor can apply for canceling the medical diagnosis, and the staff of the server can check whether people exist in the reservation diagnosis clinic booth according to the camera, so that the cancellation of the reservation is realized.
Therefore, through the on-line appointment method of the medical clinic kiosk described in detail in the steps S101 to S105, the invention can realize the on-line appointment of the clinic kiosk (realize the double appointment of the clinic kiosk and the diagnostician), does not need the user to carry out on-site appointment, not only saves time and labor, but also avoids the problem that the patient waits on site for a long time, and reduces the influence on the health of the patient caused by the long-time waiting on the outside.
As shown in fig. 2, a second aspect of the present embodiment provides a hardware apparatus for implementing the online appointment method of the medical clinic kiosk in the first aspect of the present embodiment, including: the device comprises an acquisition unit, a recommendation unit, a transmission unit and a reservation unit.
The acquisition unit is used for acquiring at least one piece of reservation information.
And the recommending unit is used for acquiring at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions for each piece of appointment information.
The sending unit is configured to send the at least one recommended diagnostician and the at least one available kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available kiosk as a reservation diagnostic kiosk.
The acquisition unit is further configured to receive the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal.
And the reservation unit is used for completing the on-line reservation of the outpatient service kiosk after receiving the reservation diagnostician and the reservation diagnostic outpatient service kiosk sent by the user terminal.
In one possible design, the recommending unit obtains the kiosks within a preset range of the patient address according to the patient address, and uses the obtained kiosks as the available kiosks.
In one possible design, the recommending unit obtains a doctor corresponding to the pathological subject according to the pathological subject; and then, selecting doctors with diagnosis time within the appointment time from the doctors corresponding to the pathological subjects as the recommended diagnosis doctors.
In one possible design, the appointment information further includes patient symptoms, wherein the online appointment apparatus of the medical outpatient kiosk further includes: an analysis unit.
And the analysis unit is used for acquiring the etiology corresponding to the patient symptom according to the patient symptom.
The analysis unit is further used for acquiring corresponding pathological subjects according to the etiology.
In one possible design, the sending unit is further configured to send the appointment information and the appointment diagnosis kiosk to a client to prompt the appointment diagnostician of the client to perform a remote medical diagnosis on the patient in the appointment diagnosis kiosk within the appointment time.
In one possible design, the on-line ordering apparatus of the medical outpatient kiosk further includes: an order generation unit.
The order generating unit is used for generating reservation order information after reservation is completed, wherein the reservation order information comprises reservation time, reservation diagnosis doctors and the positions of the reservation diagnosis outpatient kiosks.
The sending unit is further configured to send the reservation order information to the user terminal.
For the working process, the working details, and the technical effects of the hardware apparatus provided in this embodiment, reference may be made to the first aspect of the embodiment, which is not described herein again.
As shown in fig. 3, a third aspect of the present embodiment provides an online reservation system for a medical clinic kiosk, which includes the user terminal and the server in the first aspect of the present embodiment.
And the user terminal is used for sending reservation information to the server.
And the server is in communication connection with the user terminal and is used for receiving the reservation information sent by the user terminal.
The server is used for acquiring at least one recommended diagnostician and at least one available outpatient kiosk meeting preset conditions according to each piece of reservation information and sending the at least one recommended diagnostician and the at least one available outpatient kiosk to the user terminal corresponding to the reservation information.
The user terminal is further configured to receive the at least one recommended diagnostician and the at least one available outpatient kiosk, select one of the at least one recommended diagnostician as an appointment diagnostician, select one of the at least one available outpatient kiosk as an appointment diagnostic outpatient kiosk, and send the selected appointment diagnostic kiosk to the server.
And the server is also used for receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal and finishing the online appointment of the outpatient kiosk.
In one possible design, the online ordering system of the medical clinic kiosk further comprises: and (4) a client.
And the server is also used for sending the reservation information and the reservation diagnosis outpatient service kiosk to the client after the reservation is finished.
The client is in communication connection with the server and is used for receiving the reservation information and the reservation diagnosis outpatient service kiosk sent by the server so as to prompt the reservation diagnosis doctor of the client to perform remote medical diagnosis on the patient in the reservation diagnosis outpatient service kiosk within the reservation time.
For the working process, the working details and the technical effects of the reservation system, reference may be made to the first aspect of the embodiment, which is not described herein again.
As shown in fig. 4, a fourth aspect of the present embodiment provides a computer main device for performing the online ordering method of the medical outpatient kiosk according to the first aspect of the present embodiment, including a memory, a processor and a transceiver, which are connected in a sequential communication manner, wherein the memory is used for storing a computer program, the transceiver is used for transmitting and receiving messages, and the processor is used for reading the computer program and performing the online ordering method of the medical outpatient kiosk according to the first aspect of the present embodiment.
By way of specific example, the Memory may include, but is not limited to, a Random Access Memory (RAM), a Read Only Memory (ROM), a Flash Memory (Flash Memory), a first-in-first-out Memory (FIFO), a first-in-last-out Memory (FILO), and/or the like; the processor may not be limited to an architecture processor or an integrated NPU using the STM32F105 family of microprocessors, ARM (advanced RISC computers), X86, or the like
A processor of (neural-network processing units); the transceiver may be, but is not limited to, a WiFi (wireless fidelity) wireless transceiver, a bluetooth wireless transceiver, a General Packet Radio Service (GPRS) wireless transceiver, a ZigBee protocol (low power local area network protocol based on ieee802.15.4 standard), a 3G transceiver, a 4G transceiver, and/or a 5G transceiver, etc. In addition, the computer main equipment can also include but is not limited to a power supply module, a display screen and other necessary components.
For the working process, the working details, and the technical effects of the server provided in this embodiment, reference may be made to the first aspect of the embodiment, which is not described herein again.
A fifth aspect of the present embodiment provides a computer-readable storage medium storing instructions including the online ordering method of the medical outpatient kiosk according to the first aspect of the present invention, that is, the computer-readable storage medium storing instructions thereon, which, when executed on a computer, perform the online ordering method of the medical outpatient kiosk according to the first aspect. The computer-readable storage medium refers to a carrier for storing data, and may include, but is not limited to, floppy disks, optical disks, hard disks, flash memories, flash disks and/or Memory sticks (Memory sticks), etc., and the computer may be a general-purpose computer, a special-purpose computer, a computer network, or other programmable devices.
For the working process, the working details, and the technical effects of the computer-readable storage medium provided in this embodiment, reference may be made to the first aspect of the embodiment, which is not described herein again.
A sixth aspect of the present embodiments provides a computer program product comprising instructions which, when run on a computer, which may be a general purpose computer, a special purpose computer, a computer network, or other programmable apparatus, causes the computer to perform the method of online ordering of medical outpatient kiosks according to the first aspect of the embodiments.
The embodiments described above are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device to perform the methods described in the embodiments or some portions of the embodiments.
The invention is not limited to the above alternative embodiments, and any other various forms of products can be obtained by anyone in the light of the present invention, but any changes in shape or structure thereof, which fall within the scope of the present invention as defined in the claims, fall within the scope of the present invention.
Claims (10)
1. An online ordering method for a medical clinic kiosk, comprising:
acquiring at least one piece of reservation information;
for each piece of reservation information of the at least one piece of reservation information:
acquiring at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions according to the reservation information;
sending the at least one recommended diagnostician and the at least one available outpatient kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available outpatient kiosk as a reservation diagnostic outpatient kiosk;
and receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal to complete the online appointment of the outpatient kiosk.
2. The method of claim 1, wherein each appointment message of the at least one appointment message comprises a patient identification, a pathology department, a patient address, and an appointment time.
3. The method of claim 2, wherein obtaining the at least one available kiosk that meets the predetermined criteria comprises:
and acquiring the outpatient service kiosks within the preset range of the patient address according to the patient address to serve as the available outpatient service kiosks.
4. The method of claim 2, wherein obtaining the at least one recommended diagnostician comprises:
acquiring a doctor corresponding to the pathological subject according to the pathological subject;
and selecting a doctor having a diagnosis time within the appointment time from the doctors corresponding to the pathological subjects as the recommended diagnosis doctor.
5. The method of claim 2, wherein the appointment information further comprises patient symptoms, and wherein the method further comprises:
acquiring a cause corresponding to the patient symptom according to the patient symptom;
acquiring corresponding pathological subjects according to the causes;
and acquiring at least one recommended diagnostician and at least one available clinic kiosk meeting preset conditions according to the pathological subjects and the appointment time.
6. The method of on-line ordering at a medical clinic kiosk of claim 1 wherein after the ordering is completed, the method further comprises:
and sending the appointment information and the appointment diagnosis outpatient kiosk to a client to prompt the appointment diagnosis doctor of the client, and performing remote medical diagnosis on the patient in the appointment diagnosis outpatient kiosk within the appointment time.
7. The method of on-line ordering at a medical clinic kiosk of claim 1 wherein after the ordering is completed, the method further comprises:
generating reservation order information, wherein the reservation order information comprises reservation time, reservation diagnosis doctors and the positions of the reservation diagnosis outpatient kiosks;
and sending the reservation order information to the user terminal.
8. An online ordering apparatus for a medical clinic kiosk, comprising: the system comprises an acquisition unit, a recommendation unit, a sending unit and a reservation unit;
the acquisition unit is used for acquiring at least one piece of reservation information;
the recommendation unit is used for acquiring at least one recommended diagnostician and at least one available outpatient kiosk meeting preset conditions for each piece of appointment information;
the transmitting unit is configured to transmit the at least one recommended diagnostician and the at least one available kiosk to a user terminal corresponding to the reservation information, so that a user of the user terminal selects one of the at least one recommended diagnostician as a reservation diagnostician and selects one of the at least one available kiosk as a reservation diagnostic kiosk;
the acquisition unit is also used for receiving the appointment diagnosis doctor and the appointment diagnosis outpatient kiosk sent by the user terminal;
and the reservation unit is used for completing the on-line reservation of the outpatient service kiosk after receiving the reservation diagnostician and the reservation diagnostic outpatient service kiosk sent by the user terminal.
9. A computer master device, comprising: a memory, a processor and a transceiver communicatively connected in sequence, wherein the memory is configured to store a computer program, the transceiver is configured to transmit and receive messages, and the processor is configured to read the computer program and perform the method of on-line ordering at a medical outpatient kiosk of any one of claims 1-7.
10. A computer-readable storage medium characterized by: the computer readable storage medium having stored thereon instructions which, when executed on a computer, perform the method of on-line ordering of a medical outpatient kiosk of any one of claims 1 to 7.
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| CN202010515022.7A CN111652400A (en) | 2020-06-08 | 2020-06-08 | Online appointment method and device for medical outpatient kiosk |
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Application publication date: 20200911 |