TWI556187B - Method, system for organizing order of medical diagnosis, and a computer-readable storage device - Google Patents

Description

Method, system and computer readable storage device

The invention relates to a method and system for diagnosing a medical order, and a computer readable storage device, in particular to a method for simultaneously arranging the consultation order of two clinics or more in a medical institution and a system for performing the method.

Under normal circumstances, when you are ready to visit a hospital, you can use the registration function provided on the hospital website to select the department to register, and then some registration systems will use the newsletter to inform the registered person of the expected time of the visit. However, the general registration system does not provide an expected time for the actual situation, and most of the time is to provide a time to go to the hospital.

When the user arrives at the hospital according to the estimated time provided by the registration system (usually early), it will report to each department first, and inform the medical staff of the department that the registered person has arrived at the scene so that the medical personnel can register according to the registration. Information is placed in the order of visits.

The prior art can use the patient's own identification device (such as a health insurance card) to electronically report, that is, the patient can carry the identification device on the card reader to pass the card, complete the report, and the relevant information will be transmitted to the host of the clinic, by the medical The staff judges the order of the visit.

The general hospital registration and registration system will inform the patient of the time of the visit, the number of waiting people, etc., in order to provide a convenient medical environment for patients, but this information is usually It is based on human experience and is rarely based on actual reported and waiting information. Moreover, if the patient is registered for two departments at the same time, the registration and registration system of the hospital will not provide a better consultation procedure according to the actual situation, so that the patient needs to judge which department is the first and which one. The department is the time for the visit.

The disclosure of the present invention proposes a method and a related system for the arrangement of the consultation, especially when the patient is registered in the clinic of two or more subjects at the same time, the order of the consultation may not be accurately determined, and even the time of the consultation may be missed. Therefore, the proposed ordering method and related system can provide the estimated estimated time of each department according to the patient's prior registration information and the information on the day of the visit, including the status of the outpatient site, and suggest The order of visits to these departments.

According to an embodiment, the main steps of the method for arranging the consultation order include first obtaining the registration data from a registration database, and the registration database contains the registration order of the plurality of people; and then obtaining the report data from the report database, and the report database contains a plurality of people. Registration time, order and department.

After that, the system will get the number of people waiting in each department and get the actual time of each person’s visit in real time or history. Therefore, you can wait for the number of people in each department and the actual or historical reality of each person in each department. At the time of the visit, it is estimated that each person's department is expected to see the time of the visit; then, according to one or more subjects reported by each person, and the expected visit time of each department, one or more subjects are generated. The order of diagnosis.

When the system gets the multi-disciplinary order of each person, you can notify everyone with an action message.

In the embodiment of the system for performing the consultation order arrangement method, the system includes a registration system, which mainly provides a registration function, and a registration database that records a plurality of people's registration materials and sequences. The system includes a check-in system, which mainly provides on-site check-in function, so it can record the registration time, order and department report of multiple people. database. The system consists of a clinic system, which is located in each clinic or other location. The main purpose is to provide the number of people waiting in each department and the actual time of each visit in each department.

After obtaining registration, reporting and inter-disciplinary information, the system estimates the expected visit time of each department according to the number of people waiting in each department and the actual visit time of each person in each department. According to one or more departments reported by each person, as well as the estimated time of visits in each department, one or more subjects are observed. A message integration system can then be used to inform each person of the expected time of visit and the order of visits.

The disclosure discloses a computer readable storage device in which a program code for performing the above-described medical order scheduling method is described.

In order to further understand the technology, method and effect of the present invention in order to achieve the intended purpose, reference should be made to the detailed description and drawings of the present invention. The drawings and the annexed drawings are intended to be illustrative and not to limit the invention.

10‧‧‧Network

101,103‧‧‧ Terminal devices

12‧‧‧ medical units

121‧‧‧ Registration System

122‧‧‧Check in system

123‧‧‧Information Integration System

14‧‧ ‧ clinic system

15‧‧‧Computer system

20‧‧‧ Terminal devices

201‧‧‧Communication Module

202‧‧‧ display module

203‧‧‧Message Module

204‧‧‧ Computing Module

205‧‧‧ Positioning Module

206‧‧‧ Storage Module

22‧‧‧ medical system

221‧‧‧ Registration Module

222‧‧‧Check-in module

223‧‧‧Information Integration Module

224‧‧ ‧ clinic system

225‧‧‧Computer system

226‧‧‧Database Module

Step S301~S307‧‧‧ Registration Procedure

Step S401~S407‧‧‧ Reporting Procedure

Step S501~S513‧‧‧The procedure of the order arrangement method

Step S601~S603‧‧‧ Notification process in the scheduling method

1 is a schematic diagram showing a system architecture embodiment of a method for performing a consultation order arrangement according to the present invention; FIG. 2 is a schematic diagram showing an embodiment of a terminal device and a medical system; FIG. 3 is a diagram showing an example of a registration procedure for a method for scheduling a visit; FIG. FIG. 5 is a flow chart of an embodiment of a method for arranging a diagnosis order according to the present invention; and FIG. 6 is a view showing an embodiment of a notification process in a method for arranging a diagnosis order according to the present invention.

In order to provide patients with a convenient and well-informed medical experience, this The technology proposed by the invention mainly integrates registration, on-the-spot reporting, and instant information between clinics to provide advice on the time and sequence of visits. For example, when a patient or accompanying person comes to a large hospital with a large number of people, after the report, the system will calculate the registration number, the order of registration, and the number of people who report to the clinic and the average time of visit, and provide an estimate of the patient. The time of diagnosis can avoid anxiety or anxiety caused by lengthy waiting or unclear information. Moreover, if the patient is registered at the same time and reported to the outpatient department of more than two subjects, the system can judge the consultation time according to the registration number, the report information and the immediate situation, and can also suggest the order of the consultation according to the visit time of multiple clinics.

The system architecture of the related system is shown in FIG. 1. The system architecture embodiment of the method for performing the medical consultation sequence is applied to the system on the network 10. The system includes basic functions such as providing connection and registration of various terminal devices 101 and 103. In addition, it integrates various host systems of the medical unit 12, such as the registration system 121, the registration system 122 and the message integration system 123, and the system further integrates the clinic system 14 placed in the clinic or a specific location, and through the computer. System 15 performs the operations. Each end host system in this architecture can be implemented by a specific server or can be distributed across different servers.

According to the embodiment of the system for performing the consultation order arrangement method, the system includes a registration system 121, and the main purpose thereof is to provide a registration function, such as providing a remotely logged-in server, providing various information and registration functions of the medical unit 12. The user can log in remotely and perform registration. The registration system 121 includes a registered database (not shown), which records the registration data and sequence of multiple people, mainly related information of time, department and user.

The system includes a check-in system 122, a linked registration system 121, or may share the same database. The reporting system 122 is, for example, an information device (such as a Kiosk) located at the entrance of a hospital or a clinic, which provides a reporting function, such as a patient passing an identification device (such as a health insurance card, an ID card, a hospital registration card, etc.). Even if you are on the scene, when you arrive at the scene, let the information device read the identification data, and the registration will be completed. Or have more than two outpatient needs, or report on the spot, etc. It can be provided to allow patients to choose to report to the department, and to display the results of the report and estimated waiting time. The reporting system 122 can also include a reporting database that records information such as registration times, orders, and categories of multiple people.

The system provides a message integration system 123, which can be a system for sending messages through a short message or a server for transmitting messages through a push message, through which the registration and registration can be reported, so that the instant clinic information is transmitted to the patient or Accompanying persons, in the embodiments of the present invention, are particularly useful for informing each person of the expected time of visit and the order of visits.

The system has a clinic system 14, which can be a host installed in the clinic, or a servo system installed in the cloud to obtain the waiting number of patients, according to the entry and exit of each patient. The time is averaged for the purpose of the visit, and the information can be obtained by the medical staff. Therefore, the clinic system 14 will be able to provide the number of immediate waits for each department, as well as the actual actual visit time for each person in each department. In addition, the clinic system 14 can have a database, so that the system can obtain historical information, for example, the average visit time and waiting time can be provided according to historical data when there is not enough enough number of visits, and even for each The physician provides a reference for the estimated time of the visit.

The system includes a computer system 15 according to its work purpose. The computer system 15 is mainly connected to the registration system 121, the registration system 122, the clinic system 14, etc., and can obtain the registration and report information of each person, and then wait for the number of people according to each department. And each person's actual visit time in each department, regardless of the actual visit time of each department, is estimated. If the patient is reported to the two clinics at the same time, according to the multiple subjects reported by each person, as well as the expected time of visits in each department, the order of each person's visit in multiple departments will be generated.

The information generated by the above system can be transmitted to each patient or accompanying person through the message integration system 123, and for convenience and timeliness, preferably, the expected time of visit and the order of visits generated by the computer system 15 will be The mobile device can transmit the action message to the mobile device held by the user of the system. Moreover, in the design of the system, registration The system 121, the check-in system 122, the computer system 15 and the message integration system 123, or the inter-patient system 14, can be integrated into a computer system disposed in one of the medical units. Or separately set in multiple computer systems in a medical unit.

Figure 2 then shows a schematic diagram of an embodiment of a terminal device and a medical system. This example shows that the user uses the terminal device 20 to access information and functions disclosed to the public in the medical system through the network.

The terminal device 20 is, for example, a mobile device (such as a mobile phone, a tablet computer, etc.), and has a communication module 201. The communication module 201 is a circuit module generally called various communication technologies, such as providing mobile communication capability and regional network connection. Capabilities, or functions such as near-field communication such as NFC.

The terminal device 20 includes a display module 202. The message transmitted by the incoming message integration system is obtained by various software and displayed on the display module 202.

The terminal device 20 includes a message module 203, that is, a circuit or software module for processing messages transmitted by the medical unit.

The terminal device 20 includes a computing module 204 for calculating and processing signals generated by circuit modules within the terminal device 20. For example, the location information generated by the positioning module 205 in the terminal device 20 can be processed, that is, the terminal device 20 itself can inform the other device of its location through the positioning module 205, so that the servo system of the medical unit can obtain the terminal device 20 accordingly. The location, that is, the location of the patient, in a particular embodiment, can be used to determine whether the patient has arrived at the scene and to give a message.

In another embodiment, when the medical system 22 obtains the patient position because the terminal device 20 is provided with the positioning module 205, the system further obtains the position information of the terminal device 20, and compares the position of one of the medical units applied to the system. Further provide information on the reminder of the visit.

The terminal device 20 includes a storage module 206 as a memory of the terminal device 20, including necessary software programs, operating programs and materials for the operation of the storage device, and a technology for storing data in the device.

At the end of the medical system 22, the various servo systems disclosed in the previous example can be converted into a plurality of software modules in a system. This example shows that these modules can share a database module 226, and the modules can be separated or It is an integrated database module.

The medical system 22 includes a registration module 221, which is mainly for providing a remote user to log in to the medical system 22 for registration, and the data of the registration module 221 can be stored in the database module 226 for registration or a specific database. The data of the database can also be used by other modules, such as the registration module 222, the registration module 222 will receive the registration information obtained by the registration module 221, and form the required menus and materials for the user to act. The device or a specific identification device is confirmed after reporting.

The message integration module 223 of the medical system 22 is generated and transmitted to each of the messages, mainly to provide registration, report information, and information between the clinics, and even the multi-disciplinary clinic time and recommended consultation order and time. .

The medical system 22 is provided with a clinic system 224, the main purpose of which is to obtain an instant visit time and waiting number of patients, and thereby form a historical record, thereby providing more accurate and objective outpatient advice for the patient.

The computer system 225 of the medical system 22 is used to calculate the information generated by the above-mentioned software modules, and finally obtains the medical advice provided to the patient.

The procedures of the systems and methods of the present invention may be sequentially followed by the flows depicted in Figures 3, 4, 5, and 6.

The registration procedure embodiment of the method of arranging the diagnosing sequence as described in FIG. 3 is started. In step S301, after the user enters the registration system by using various terminal devices, in step S303, the system provides a user interface for the user to query and select the department and registration time, and further configure the registration department. In step S305, the system further forms a registration data, and the database records the user data, the department, the time, and the like, and finally forms a notification message, as in step S307.

Next, the reporting procedure embodiment of the diagnosing sequence scheduling method is as described in FIG. In step S401, when the user enters the medical unit according to the registration date and enters the reporting system through the specific device, the reporting system confirms the registration number according to the user (patient) data. After the news and the report information, the report is set to the department, as in step S403. The registration of the department and the registration information will form an important basis for estimating the time of the consultation of the present invention. In step S405, the system obtains the registration time and the registration department by the reporting system. At this stage, the system can also form a notification message and transmit it to the user through the message system, as in step S407.

Figure 5 is a flow chart showing an embodiment of the method for arranging the visit order of the present invention.

At the beginning of the process, in step S501, the system obtains the registration data from the registration system, and the registration database contains the registration order of multiple people, including the registration order of each person, which is the initial information for judging the time and order of the visit. Then, in step S503, the system obtains the report data from the report system, and the report database contains the registration time, sequence and department of the plurality of people. In a particular embodiment, the system will be able to adjust the time of the visit based on the registration information and the actual status of the visit, rather than having to schedule the visit according to the registration order. For example, someone registered late, but reported it very early. If the system judges that the actual number of people reported is small and there is a gap, the person can be arranged to see the doctor first. These systems can achieve dynamic adjustment of the order and time of the consultation. The purpose is to pass relevant messages through messages.

Then, in step S507, the system obtains the immediate (on-site) waiting number of each department from the outpatient system, that is, the waiting time from the specific patient can estimate the visiting time. In step S509, the system obtains the actual visit time of each department, including obtaining the actual visit time of each person in real time or history of each department. The system can get the time for each person to enter and exit a specific department by the outpatient system. According to the number of waiting people in each department and the actual visit time of each person in each department, the estimated time of each subject can be estimated. In step S511, one or more subject visit orders are generated for each person according to one or more categories reported by each person, and each department is expected to see the visit time, as in step S513.

For example, when a patient is registered and reported early, the system can dynamically adjust the time of the visit, rather than the original registration order; if the system receives about 5 people waiting for the clinic, the past visit information shows that The average individual visit time is 5 minutes, so the system will recommend the patient with the current time plus an estimate of about 25 minutes. Visiting time. If the patient is reported to another clinic, the number of waiting patients in the clinic is 3, and the average visit time in the past period is 5 minutes. After this judgment, the recommendation will be transmitted as the priority visit. However, as the situation changes at any time, the patients who are registered in the front are also reported, the patient's visit time will be updated, and the system will also send an update message.

Therefore, a method for arranging the consultation order proposed by the disclosure of the present invention can provide a better medical experience for the patient and avoid blind and long waiting time.

FIG. 6 is a diagram showing an embodiment of a notification process in the method for arranging the consultation order of the present invention.

In step S601, when the process is as shown in FIG. 5, the system will obtain the order of the examinations of each department, and even the time of each department in the multi-disciplinary department, which also implies the order of consultation of different departments. The system will inform everyone of the order of visits, including the expected waiting time for each subject. In step S603, since various kinds of real-time information will be changed, the system dynamically updates the message according to the instant information, that is, when the number of waiting persons in each department and the actual time of the actual visit of each department in each department are changed, an instant notification will be given. The estimated visit time of each department after the update or the order of visits of the two or more departments. Preferably, each person is notified by an action message, wherein when one person reports two or more departments, the action message also records the expected visit time of each department and the order of visit of two or more departments. .

It is worth mentioning that, with the maturity of the mobile device service, the system service proposed by the present invention can also be provided by an action software (APP) installed on the mobile device, for example, using the APP to provide the registration service and the registration service of the medical institution. With the near field communication technology), query service, you can even use the APP to get the location of the mobile device. When the patient needs it, you can arrange the better medical institution according to the location and provide the corresponding registration information. Moreover, all the above-mentioned messages related to the system can be transmitted and accepted through the APP.

The embodiment proposes a computer readable storage device in which a code for executing the method of arranging the viewing order of the present invention is described. The functions of querying, registering, reporting, receiving messages, etc. performed by the relevant code can be provided by the APP.

In summary, the method and system for arranging the consultation order proposed by the present invention can effectively improve the functions of registration and clinic in the current medical system, and is mainly capable of providing patients with reference value according to registration, registration and on-the-spot information. The time and order of the visit, especially when the patient reports to two or more outpatient clinics at the same time, the system can provide advice on the order of the consultation according to the above information.

However, the above description is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention. Therefore, equivalent structural changes that are made by using the specification and the contents of the present invention are equally included in the present invention. Within the scope, it is combined with Chen Ming.

S501‧‧‧ obtained registration information (in person registration order)

S503‧‧‧Get the registration information (each person reports to the department)

S507‧‧‧Get the number of waiting people in each department

S509‧‧‧Get the actual visit time of each department

S511‧‧‧ Calculate the estimated visit time of each subject

S513‧‧‧Notify each individual of the order of visits

Claims (10)

A method for scheduling a medical consultation includes: obtaining registration data from a registered database, the registration database containing a registration order of a plurality of people; obtaining a report data from a report to the database, the report database containing the registration time of a plurality of people , order and department; get the number of people waiting in each department; get the actual time of each person's visit in real time or history; according to the number of people waiting in each department and the actual or historical history of each subject in each department The time of diagnosis to estimate the estimated time of visit for each department; and to generate one or more visits for each individual according to one or more subjects reported by each person, and the estimated visit time of each department. . The method for scheduling a visit order according to claim 1, wherein each of the persons is notified by an action message after the one or more subject visit orders are generated. The method for scheduling a medical consultation as described in claim 2, wherein when one person reports two or more departments, the action message records the expected visit time of the person in each department and the two or more subjects. The order of diagnosis. The method for arranging the order of consultation as described in claim 3, wherein when the number of waiting persons in each department and the actual time of each individual visit in each department are changed, the updated forecast of each department will be immediately notified. The time of the visit or the order of visits to the two or more subjects. A system for performing a method for scheduling a visit, comprising: a registration system, providing a registration function, and a registered database for recording registration data and order of a plurality of people; a reporting system, providing a reporting function, and recording a registration time of a plurality of people , order and departmental reporting database; a clinic system, providing the number of people waiting in each department, and each person The actual actual visit time of each department; a computer system is used to estimate the estimated visit time of each department according to the number of people waiting in each department and the actual visit time of each person in each department. And in accordance with one or more divisions reported by each person, and the expected visit time of each department, generating one or more departments for each visit; and a message integration system to notify each of the individuals Or the expected time of visit and the order of visits. The system of claim 5, wherein the registration system, the registration system, the computer system, and the message integration system are integrated in a computer system disposed in a medical unit. The system of claim 5, wherein the registration system, the registration system, the clinic system, the computer system, and the message integration system are respectively disposed in a plurality of computer systems of a medical unit. The system of any one of claims 5 to 7, wherein the message integration system is an action held by a user who transmits the estimated visit time and the order of visits generated by the computer system to the system by an action message. Device. The system of claim 8, wherein the system further obtains the location information of the mobile device, and further provides a message of the medical reminder after comparing the location of the medical unit with the system. A computer readable storage device in which a code for executing a method of scheduling a visit as described in claim 1 is recorded.