TWI798158B - Method for queuing and the related electronic device - Google Patents

Method for queuing and the related electronic device Download PDF

Info

Publication number
TWI798158B
TWI798158B TW111141485A TW111141485A TWI798158B TW I798158 B TWI798158 B TW I798158B TW 111141485 A TW111141485 A TW 111141485A TW 111141485 A TW111141485 A TW 111141485A TW I798158 B TWI798158 B TW I798158B
Authority
TW
Taiwan
Prior art keywords
user
station
service station
waiting time
queue
Prior art date
Application number
TW111141485A
Other languages
Chinese (zh)
Other versions
TW202312049A (en
Inventor
洪慶全
吳順棋
曾琬婷
柯光隆
蔡依庭
Original Assignee
臺北醫學科技股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 臺北醫學科技股份有限公司 filed Critical 臺北醫學科技股份有限公司
Priority to TW111141485A priority Critical patent/TWI798158B/en
Publication of TW202312049A publication Critical patent/TW202312049A/en
Application granted granted Critical
Publication of TWI798158B publication Critical patent/TWI798158B/en

Links

Images

Abstract

The present disclosure provides a method for queuing and the related electronic devices. In the present disclosure, a method for queuing comprises: receiving user data of a user; receiving a current serial number and a number of queued people of a service station; determining a queuing time based on the current serial number, the number of queued people, and a serial number of the user data; in response to a first demand of the user data value being true, receiving a number of waiting people of a first stop; determining a first waiting time based on the number of waiting people of the first stop; and in response to the first waiting time being less than the queuing time, transmitting a first signal of going to the first stop to the user and queuing the user in a queue of the service station and a queue of the first stop.

Description

用於排序之方法及其相關電子裝置Method for sorting and related electronic device

本揭露關於用於排序之方法及其相關電子裝置。更明確地說,本揭露關於用於排列用戶接受服務之順序的方法及其相關電子裝置。The present disclosure relates to methods for sorting and related electronic devices. More specifically, the present disclosure relates to a method for arranging users to receive services and related electronic devices.

在提供服務的機關中,例如診所、醫院、銀行或交通監理所,通常藉由分配不同號碼給各個用戶,並依照號碼的順序對每一個用戶提供服務。In institutions that provide services, such as clinics, hospitals, banks, or traffic supervision offices, different numbers are usually assigned to each user, and services are provided to each user in accordance with the order of the numbers.

在大部分的情況下,在用戶接受服務之前,可能需要經過漫長的等待。在一些情況下,用戶在漫長等待後得到第一服務站之服務時,卻被第一服務站告知需要先去第二服務站取得其他服務後才可以獲得第一服務站的服務。舉例而言,在交通監理所辦理更換駕照時,在等待後終於可以取得更換駕照之服務時,更換駕照之服務人員卻告知必需先至罰單查詢服務處查詢是否有未繳清之罰緩方可申請更換駕照。駕駛人和服務人員都花費許多時間成本。In most cases, there may be a long wait before the user receives the service. In some cases, when the user obtains the service of the first service station after a long wait, the user is told by the first service station that he needs to go to the second service station to obtain other services before he can obtain the service of the first service station. For example, when the driver's license was replaced at the traffic supervision office, after waiting for the driver's license replacement service, the service personnel told the driver's license replacement that he had to go to the fine ticket inquiry service to check whether there was any unpaid fine and postponement. Apply for a replacement driver's license. Both the driver and the service personnel spend a lot of time costs.

例如孕婦在進行產前檢查時,在經過漫長等待後始可進入診間看診時,醫生卻可能告知孕婦先進行抽血檢驗或是先進行超音波檢查。到抽血櫃檯或超音波室後,又必須再等待檢查。在取得血液化檢報告或超音波檢查報告後,又可能需要等待醫生的看診。孕婦和醫事人員都花費許多時間成本。For example, when a pregnant woman undergoes antenatal checkups, after a long wait before she can enter the clinic for consultation, the doctor may tell the pregnant woman to take a blood test or an ultrasound examination first. After arriving at the blood drawing counter or ultrasound room, you must wait for the examination again. After obtaining the blood test report or ultrasound examination report, you may need to wait for the doctor's consultation. Both pregnant women and medical staff spend a lot of time costs.

本揭露提供一種新穎的排序方法及其相關電子裝置。本揭露提供一種以用戶為導向(user oriented)之排序方法及其相關電子裝置。在某些實施例中,本揭露包含一種用於排序之方法。該方法包括:接收一用戶之用戶資料;接收一服務站之一現在序號及一排隊人數;基於該現在序號、該排隊人數以及該用戶資料之一序號,判定一排隊時間;回應於該用戶資料之一第一需求值為真,接收一第一站點之一等待人數;基於該第一站點之該等待人數,判定一第一等待時間;以及回應於該第一等待時間小於該排隊時間,傳送前往該第一站點之一第一信號至該用戶,並將該用戶排入該服務站之一隊列及該第一站點之一隊列。The disclosure provides a novel sorting method and related electronic devices. The disclosure provides a user oriented sorting method and related electronic device. In some embodiments, the present disclosure includes a method for ranking. The method includes: receiving user data of a user; receiving a current serial number of a service station and a queue number; determining a queue time based on the current serial number, the queue number and a serial number of the user data; responding to the user data A first demand value is true, receiving a waiting number of a first site; based on the waiting number of the first site, determining a first waiting time; and responding to the first waiting time being less than the queuing time , sending a first signal destined for the first station to the user, and enqueuing the user into a queue at the service station and a queue at the first station.

在某些實施例中,本揭露包含一種電子裝置。該電子裝置包括:一通信模組、一記憶模組以及一處理模組。該通信模組經組態以與一用戶之一用戶裝置通信耦合。該通信模組經組態以:接收該用戶之用戶資料;接收一服務站之一現在序號及一排隊人數;回應於該用戶資料之一第一需求值為真,接收一第一站點之一等待人數;及回應於一第一等待時間小於一排隊時間,傳送前往該第一站點之一第一信號至該用戶裝置。該記憶模組經組態以儲存多個指令及資訊。該處理模組經組態以耦合至該通信模組及該記憶模組並基於儲存於該記憶模組之指令及資訊執行以下操作:基於該服務站之該現在序號、該服務站之該排隊人數以及該用戶資料之一序號,判定該排隊時間;回應於該用戶資料之該第一需求值為真,基於該第一站點之該等待人數,判定一該第一等待時間;及回應於該第一等待時間小於該排隊時間,將該用戶排入該服務站之一隊列及該第一站點之一隊列。In some embodiments, the present disclosure includes an electronic device. The electronic device includes: a communication module, a memory module and a processing module. The communication module is configured to be communicatively coupled with a user device of a user. The communication module is configured to: receive the user information of the user; receive a current serial number of a service station and a queue number; respond to a first demand value of the user information being true, and receive a first site information a waiting number; and in response to a first waiting time being less than a queuing time, sending a first signal to the first station to the user device. The memory module is configured to store a plurality of instructions and information. The processing module is configured to be coupled to the communication module and the memory module and to perform the following operations based on instructions and information stored in the memory module: based on the current sequence number of the service station, the queuing of the service station The number of people and a sequence number of the user data, determine the queuing time; in response to the first demand value of the user data is true, based on the number of people waiting at the first site, determine a first waiting time; and in response to If the first waiting time is less than the queuing time, the user is put into a queue of the service station and a queue of the first station.

描述本揭露之方法、系統及其他態樣。將參考本揭露之某些實施例,其實例在隨附圖式中加以說明。雖然本揭露將結合實施例進行描述,但將理解,並不意欲將本揭露僅限於此等特定實施例。相反地,本揭露意欲涵蓋本揭露之精神及範圍內的替代方案、修改及等效物。因此,應在說明性意義上而非限定性意義上看待說明書及圖式。Methods, systems and other aspects of the disclosure are described. Reference will be made to certain embodiments of the present disclosure, examples of which are illustrated in the accompanying drawings. While the disclosure will be described in conjunction with the embodiments, it will be understood that they are not intended to limit the disclosure to these particular embodiments. On the contrary, the present disclosure is intended to cover alternatives, modifications and equivalents within the spirit and scope of the present disclosure. Accordingly, the specification and drawings should be regarded in an illustrative sense rather than a restrictive sense.

此外,在以下描述中,闡述眾多具體細節以提供對本揭露之透徹理解。然而,一般熟習此項技術者將可無需此等特定細節而實踐本揭露。在其他情況下,為避免混淆本揭露之態樣,並未詳細描述一般熟習此項技術者已熟知的方法、程序、操作、組件及網路。Furthermore, in the following description, numerous specific details are set forth in order to provide a thorough understanding of the present disclosure. However, one of ordinary skill in the art will be able to practice the present disclosure without these specific details. In other instances, methods, procedures, operations, components and networks that are well known by those of ordinary skill in the art have not been described in detail so as not to obscure the aspects of the present disclosure.

圖1繪示根據本揭露之一些實施例的系統100以及用戶裝置140。系統100可包含伺服器110、資料庫120、服務站裝置130。在一些實施例中,伺服器110可設置於醫院、診所、銀行或監理所。資料庫120可設置於醫院、診所、銀行或監理所。資料庫120可用於儲存用戶資料以及服務站資料。服務站裝置130可設置於醫院或診所之櫃檯、診間、化驗室、超音波室、X光室等等位置。服務站裝置130可設置於銀行之不同服務櫃檯處。服務站裝置130可設置於監理所之不同服務櫃檯處。服務站裝置130可作為終端並供服務人員使用。FIG. 1 illustrates a system 100 and a user device 140 according to some embodiments of the present disclosure. The system 100 may include a server 110 , a database 120 , and a service station device 130 . In some embodiments, the server 110 can be installed in a hospital, clinic, bank or supervision office. The database 120 can be set in a hospital, clinic, bank or supervision office. The database 120 can be used to store user information and service station information. The service station device 130 can be installed in the counter, consultation room, laboratory, ultrasound room, X-ray room, etc. of a hospital or clinic. The service station device 130 can be installed at different service counters of the bank. The service station device 130 can be installed at different service counters of the supervision office. The service station device 130 may serve as a terminal and be used by service personnel.

伺服器110可包含輸入輸出模組111、記憶模組112、處理模組113以及通信模組114。資料庫120可包含輸入輸出模組121、記憶模組122、處理模組123以及通信模組124。服務站裝置130可包含輸入輸出模組131、記憶模組132、處理模組133以及通信模組134。用戶裝置140可包含輸入輸出模組141、記憶模組142、處理模組143以及通信模組144。The server 110 may include an input/output module 111 , a memory module 112 , a processing module 113 and a communication module 114 . The database 120 may include an input and output module 121 , a memory module 122 , a processing module 123 and a communication module 124 . The service station device 130 may include an input/output module 131 , a memory module 132 , a processing module 133 and a communication module 134 . The user device 140 may include an input and output module 141 , a memory module 142 , a processing module 143 and a communication module 144 .

伺服器110可為工作站或電腦。資料庫120可為工作站或電腦。在一些實施例中,資料庫120可整合於伺服器110中。服務站裝置130可為電腦、個人數位助理、智慧型手機或平板電腦。用戶裝置140可為電腦、個人數位助理、智慧型手機或平板電腦。The server 110 can be a workstation or a computer. The database 120 can be a workstation or a computer. In some embodiments, the database 120 can be integrated in the server 110 . The kiosk device 130 can be a computer, a personal digital assistant, a smart phone or a tablet computer. The user device 140 can be a computer, a personal digital assistant, a smart phone or a tablet computer.

伺服器110、資料庫120及服務站裝置130可藉由有線方法相互通信耦接,例如藉由乙太網路線、同軸電纜、Universal Serial Bus (USB)或其他具有通訊功能之線路而相互通信耦接。伺服器110、資料庫120及服務站裝置130可藉由無線方法相互通信耦接,例如藉由藍牙、IEEE 802.11、LTE、5G或其他無線通訊協定而相互通信耦接。The server 110, the database 120, and the service station device 130 may be communicatively coupled to each other by wired methods, such as Ethernet lines, coaxial cables, Universal Serial Bus (USB) or other lines with communication functions. catch. The server 110 , the database 120 and the service station device 130 may be communicatively coupled to each other through wireless methods, such as Bluetooth, IEEE 802.11, LTE, 5G or other wireless communication protocols.

系統100可與用戶裝置140可藉由無線方法相互通訊耦接,例如藉由藍牙、IEEE 802.11、LTE、5G或其他無線通訊協定而相互通信耦接。在一些實施例中,系統100可與用戶裝置140可藉由有線方法相互通訊耦接,例如藉由乙太網路線、同軸電纜、USB或其他具有通訊功能之線路而相互通信耦接。系統100可藉由伺服器110之通信模組114而與用戶裝置140通信耦接。系統100可藉由服務站裝置130之通信模組134而與用戶裝置140通信耦接。在一些實施例中,系統100可藉由一額外之通信模組而與用戶裝置140通信耦接。The system 100 and the user device 140 can be communicatively coupled to each other through a wireless method, such as Bluetooth, IEEE 802.11, LTE, 5G or other wireless communication protocols. In some embodiments, the system 100 and the user device 140 can be communicatively coupled to each other through a wired method, such as an Ethernet line, a coaxial cable, a USB or other lines with communication functions. The system 100 can be communicatively coupled with the user device 140 through the communication module 114 of the server 110 . The system 100 can be communicatively coupled with the user device 140 through the communication module 134 of the kiosk device 130 . In some embodiments, the system 100 can be communicatively coupled with the user device 140 through an additional communication module.

伺服器110之輸入輸出模組111、記憶模組112、處理模組113以及通信模組114可經組態以執行下文以及圖2至圖10所描述之操作。服務站裝置130之輸入輸出模組131、記憶模組132、處理模組133以及通信模組134可經組態以執行下文以及圖2至圖10所描述之操作。在一些實施例中,系統100可藉由額外之輸入輸出模組、記憶模組、處理模組以及通信模組以執行下文以及圖2至圖10所描述之操作。The I/O module 111 , the memory module 112 , the processing module 113 and the communication module 114 of the server 110 can be configured to perform the operations described below and in FIGS. 2 to 10 . The I/O module 131 , the memory module 132 , the processing module 133 and the communication module 134 of the service station device 130 can be configured to perform the operations described below and in FIGS. 2 to 10 . In some embodiments, the system 100 can use additional input and output modules, memory modules, processing modules and communication modules to perform the operations described below and in FIGS. 2 to 10 .

圖2繪示根據本揭露之一些實施例之程序200的流程圖。程序200之各操作可由如圖1所示之系統100所執行。程序200之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序200之各操作可由如圖1所示之系統100與用戶裝置140協同運作。操作201可包含接收用戶資料。用戶資料可自資料庫120接收。通信模組可經組態以執行操作201。在一些實施例中,可回應於用戶向醫院、診所、銀行或監理所等機構進行報到後,而執行操作201。FIG. 2 shows a flowchart of a process 200 according to some embodiments of the present disclosure. Each operation of the program 200 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 200 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 200 can be coordinated by the system 100 shown in FIG. 1 and the user device 140 . Operation 201 may include receiving user profile. User profiles may be received from database 120 . The communication module can be configured to perform operation 201 . In some embodiments, operation 201 may be performed in response to the user reporting to institutions such as hospitals, clinics, banks, or supervision institutes.

操作202可包含接收服務站P之現在序號及排隊人數。服務站P之現在序號及排隊人數可自資料庫120接收。服務站P之現在序號及排隊人數可自服務站P之服務站裝置130接收。通信模組可經組態以執行操作202。在一些實施例中,可回應於用戶向醫院、診所、銀行或監理所等機構進行報到後,而執行操作202。在一些實施例中,服務站P之現在序號及排隊人數可表示醫院診間目前看診的號碼及醫院診間目前已報到但尚未看診之人數。在一些實施例中,服務站P之現在序號及排隊人數可表示更換駕照櫃檯目前服務的號碼以及更換駕照櫃檯目前已報到但尚未被服務之人數。Operation 202 may include receiving the current serial number and queue number of the service station P. The current serial number and queue number of the service station P can be received from the database 120 . The current serial number of the service station P and the number of people in line can be received from the service station device 130 of the service station P. The communication module may be configured to perform operation 202 . In some embodiments, operation 202 may be performed in response to the user reporting to a hospital, clinic, bank, or supervision institute. In some embodiments, the current serial number and the number of people in the queue of the service station P can represent the number of the current consultation in the hospital clinic and the number of people who have registered but have not yet seen the consultation in the hospital clinic. In some embodiments, the current serial number and the number of people in line at the service station P can represent the number currently served by the replacement driver's license counter and the number of people who have reported to the driver's license replacement counter but have not yet been served.

操作203可包含判定服務站P之排隊時間。可基於服務站P之現在序號、服務站P之排隊人數以及用戶序號而判定此用戶在服務站P之排隊時間。用戶序號可為用戶資料中之序號欄位。在一些實施例中,用戶資料中之序號可表示患者之預約號碼。在一些實施例中,用戶資料中之序號可表示駕駛人之預約號碼。處理模組可經組態以執行操作203。在一些實施例中,服務站P之排隊時間可表示患者等待看診之時間。在一些實施例中,服務站P之排隊時間可表示駕駛人等待更換駕照之時間。Operation 203 may include determining the queuing time of the service station P. The queuing time of the user at the service station P can be determined based on the current serial number of the service station P, the number of people in line at the service station P, and the user serial number. The user serial number can be the serial number field in the user data. In some embodiments, the serial number in the user profile may represent the patient's appointment number. In some embodiments, the serial number in the user profile may represent the driver's reservation number. The processing module can be configured to perform operation 203 . In some embodiments, the queuing time of the service station P may represent the waiting time of the patient to see a doctor. In some embodiments, the queuing time at the service station P may represent the time the driver waits for the replacement of the driver's license.

操作204可包含判定用戶之需求值D1是否為真(True)。用戶之需求值D1可為用戶資料中之一欄位。處理模組可經組態以執行操作204。在一些實施例中,用戶之需求值D1為真可表示患者需在看診之前先進行超音波檢查。在一些實施例中,用戶之需求值D1為真可表示駕駛人需在更換駕照之前先繳納罰鍰。Operation 204 may include determining whether the user's demand value D1 is true (True). The user's demand value D1 can be a field in the user data. The processing module may be configured to perform operation 204 . In some embodiments, the fact that the user's demand value D1 is true may indicate that the patient needs to undergo an ultrasound examination before seeing a doctor. In some embodiments, the fact that the user's demand value D1 is true may indicate that the driver needs to pay the fine before changing the driver's license.

若用戶之需求值D1為真,則可執行操作205。操作205可包含接收站點A之等待人數。通信模組可經組態以執行操作205。在一些實施例中,站點A之等待人數可表示等待超音波檢查之人數。在一些實施例中,站點A之等待人數可表示等待繳納罰鍰之人數。If the user's demand value D1 is true, then operation 205 can be performed. Operation 205 may include receiving a waiting number for site A. The communication module can be configured to perform operation 205 . In some embodiments, the number of people waiting at station A may represent the number of people waiting for ultrasound examination. In some embodiments, the number of people waiting at station A may represent the number of people waiting to pay the fine.

操作206可包含判定站點A之等待時間。可基於站點A之等待人數而判定此用戶在站點A之等待時間。處理模組可經組態以執行操作206。在一些實施例中,站點A之等待時間可表示患者等待超音波檢查之時間。在一些實施例中,站點A之等待時間可表示駕駛人等待繳納罰鍰之時間。Operation 206 may include determining a waiting time for station A. The user's waiting time at site A can be determined based on the number of people waiting at site A. A processing module may be configured to perform operation 206 . In some embodiments, the wait time at Site A may represent the time a patient waits for an ultrasound exam. In some embodiments, the waiting time at station A may represent the time the driver waits to pay the fine.

操作207可包含判定站點A之等待時間是否小於服務站P之排隊時間。處理模組可經組態以執行操作207。在一些實施例中,站點A之等待時間小於服務站P之排隊時間可表示超音波檢查之等待時間小於看診之等待時間。在一些實施例中,站點A之等待時間小於服務站P之排隊時間可表示繳納罰鍰之等待時間小於更換駕照之等待時間。Operation 207 may include determining whether the waiting time of station A is less than the queuing time of service station P. The processing module can be configured to perform operation 207 . In some embodiments, the waiting time at station A is less than the waiting time at service station P, which may mean that the waiting time for ultrasound examination is shorter than that for seeing a doctor. In some embodiments, the waiting time at station A is shorter than the queuing time at service station P, which means that the waiting time for paying fines is shorter than the waiting time for changing a driver's license.

若站點A之等待時間小於服務站P之排隊時間,則可執行操作208。操作208包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作208。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。If the waiting time of station A is less than the queuing time of service station P, operation 208 may be performed. Operation 208 includes queuing the user into the service station P's queue. A processing module may be configured to perform operation 208 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作209包含將用戶排入站點A之隊列中。處理模組可經組態以執行操作209。在一些實施例中,將用戶排入站點A之隊列中可表示將用戶排入超音波檢查之隊列中。在一些實施例中,將用戶排入站點A之隊列中可表示將用戶排入繳納罰鍰之隊列中。Operation 209 includes queuing the user into site A's queue. The processing module can be configured to perform operation 209 . In some embodiments, queuing the user for Site A may represent queuing the user for an ultrasound exam. In some embodiments, queuing the user into the queue of site A may mean queuing the user into the queue for paying the fine.

操作210包含傳送前往站點A之信號至用戶。操作210包含傳送前往站點A之信號至用戶裝置140。操作210包含傳送先前往站點A再前往服務站P之信號至用戶。操作210包含傳送先前往站點A再前往服務站P之信號至用戶裝置140。通信模組可經組態以執行操作210。在一些實施例中,傳送前往站點A之信號至用戶可表示通知患者前往超音波室。在一些實施例中,傳送前往站點A之信號至用戶可表示通知駕駛人前往繳納罰鍰之櫃檯。Operation 210 includes sending a signal destined for site A to the user. Operation 210 includes sending a signal destined for station A to user device 140 . Operation 210 includes sending a signal to the user first to station A and then to service station P. Operation 210 includes sending a signal to user device 140 that is destined for station A and then service station P. The communication module may be configured to perform operation 210 . In some embodiments, sending a signal to site A to the user may indicate a notification to the patient to go to the ultrasound room. In some embodiments, sending the signal to the station A to the user may indicate to inform the driver to go to the counter to pay the fine.

再次參考操作204,若用戶之需求值D1不為真,則可執行操作211。操作211包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作211。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。Referring to operation 204 again, if the user's demand value D1 is not true, then operation 211 may be performed. Operation 211 includes queuing a user into a service station P's queue. The processing module can be configured to perform operation 211 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作212包含傳送前往服務站P之信號至用戶。操作212包含傳送前往服務站P之信號至用戶裝置140。操作212包含傳送先前往服務站P再前往站點A之信號至用戶。操作212包含傳送先前往服務站P再前往站點A之信號至用戶裝置140。通信模組可經組態以執行操作212。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知患者前往診間。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知駕駛人前往更換駕照之櫃檯。Operation 212 includes sending a signal destined for service station P to the user. Operation 212 includes sending a signal destined for service station P to user device 140 . Operation 212 includes sending a signal to the user first going to service station P and then to station A. Operation 212 includes sending a signal to user device 140 that is destined for service station P and then station A. The communication module may be configured to perform operation 212 . In some embodiments, sending a signal to the service station P to the user may represent a notification to the patient to go to the clinic. In some embodiments, sending a signal to the service station P to the user may mean notifying the driver to go to the counter for driver's license replacement.

再次參考操作207,若站點A之等待時間不小於服務站P之排隊時間,則可執行操作211及操作212。Referring again to operation 207, if the waiting time of station A is not less than the queuing time of service station P, operations 211 and 212 may be performed.

根據程序200,可在站點A之前置作業以及服務站P之主要作業之間先進行等待時間較少之一者。例如先進行站點A之前置作業後再進行服務站P之主要作業以及進行服務站P之主要作業等二種情形之一者。根據程序200,可減少站點A之前置作業的等待時間以及服務站P之主要作業的等待時間。According to the procedure 200, the one with the shorter waiting time can be performed first between the pre-work at station A and the main work at service station P. For example, one of the two situations, such as performing the pre-operation of station A first, and then performing the main operation of service station P, or performing the main operation of service station P. According to the procedure 200, the waiting time of the pre-work of the station A and the waiting time of the main work of the service station P can be reduced.

圖3A繪示根據本揭露之一些實施例之程序300A的流程圖。程序300A之各操作可由如圖1所示之系統100所執行。程序300A之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序300A之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序300A可自操作206繼續。操作301可包含判定用戶之需求值D2是否為真(True)。用戶之需求值D2可為用戶資料中之一欄位。處理模組可經組態以執行操作301。在一些實施例中,用戶之需求值D2為真可表示患者需在看診之前先進行抽血檢查。在一些實施例中,用戶之需求值D2為真可表示駕駛人需在更換駕照之前先進行認知功能測驗。FIG. 3A shows a flowchart of a process 300A according to some embodiments of the present disclosure. Each operation of the program 300A can be executed by the system 100 shown in FIG. 1 . Each operation of the program 300A can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 300A can be coordinated by the system 100 shown in FIG. 1 and the user device 140 . Process 300A may continue from operation 206 . Operation 301 may include determining whether the user's demand value D2 is true (True). The user's demand value D2 can be a field in the user data. The processing module can be configured to perform operation 301 . In some embodiments, the user's demand value D2 being true may indicate that the patient needs to have a blood test before seeing a doctor. In some embodiments, the fact that the user's demand value D2 is true may indicate that the driver needs to take a cognitive function test before changing the driver's license.

若用戶之需求值D2為真,則可執行操作302。操作302可包含接收站點B之等待人數。通信模組可經組態以執行操作302。在一些實施例中,站點B之等待人數可表示等待抽血檢查之人數。在一些實施例中,站點B之等待人數可表示等待進行認知功能測驗之人數。If the user's demand value D2 is true, then operation 302 can be performed. Operation 302 may include receiving a waiting number for site B. The communication module may be configured to perform operation 302 . In some embodiments, the number of people waiting at station B may represent the number of people waiting for a blood test. In some embodiments, the number of people waiting at Site B may represent the number of people waiting to take a cognitive function test.

操作303可包含判定站點B之等待時間。可基於站點B之等待人數而判定此用戶在站點B之等待時間。處理模組可經組態以執行操作303。在一些實施例中,站點B之等待時間可表示患者等待抽血檢查之時間。在一些實施例中,站點B之排隊時間可表示駕駛人等待進行認知功能測驗之時間。Operation 303 may include determining a waiting time for station B. The user's waiting time at site B can be determined based on the number of people waiting at site B. The processing module can be configured to perform operation 303 . In some embodiments, the wait time at Site B may represent the time a patient waits for a blood test. In some embodiments, the queuing time at station B may represent the time the driver waits for the cognitive function test.

操作304可包含判定站點A之等待時間與站點B之等待時間之總和是否小於服務站P之排隊時間。處理模組可經組態以執行操作304。在一些實施例中,站點A與站點B之等待時間總和小於服務站P之排隊時間可表示超音波檢查加上抽血檢查之等待時間小於看診之等待時間。在一些實施例中,站點A與站點B之等待時間總和小於服務站P之排隊時間可表示繳納罰鍰加上進行認知功能測驗之等待時間小於更換駕照之等待時間。Operation 304 may include determining whether the sum of the waiting time of station A and the waiting time of station B is less than the queuing time of service station P. A processing module may be configured to perform operation 304 . In some embodiments, the sum of the waiting time at station A and station B is less than the queuing time at service station P, which means that the waiting time for ultrasound examination plus blood test is less than the waiting time for seeing a doctor. In some embodiments, the sum of the waiting time at station A and station B is less than the queuing time at service station P, which means that the waiting time for paying the fine plus the cognitive function test is less than the waiting time for changing a driver's license.

若站點A之等待時間與站點B之等待時間之總和小於服務站P之排隊時間,則可執行操作305。操作305包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作305。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。If the sum of the waiting time of station A and the waiting time of station B is less than the queuing time of service station P, operation 305 can be performed. Operation 305 includes queuing the user into the service station P's queue. A processing module may be configured to perform operation 305 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作306包含將用戶排入站點A之隊列中。處理模組可經組態以執行操作306。在一些實施例中,將用戶排入站點A之隊列中可表示將患者排入超音波檢查之隊列中。在一些實施例中,將用戶排入站點A之隊列中可表示將駕駛人排入繳納罰鍰之隊列中。Operation 306 includes queuing the user into site A's queue. A processing module may be configured to perform operation 306 . In some embodiments, queuing a user for Site A may represent queuing a patient for an ultrasound. In some embodiments, queuing the user into the queue at station A may mean queuing the driver into the queue for paying the fine.

操作307包含將用戶排入站點B之隊列中。處理模組可經組態以執行操作307。在一些實施例中,將用戶排入站點B之隊列中可表示將患者排入抽血檢查之隊列中。在一些實施例中,將用戶排入站點B之隊列中可表示將駕駛人排入進行認知測驗之隊列中。Operation 307 includes queuing the user into site B's queue. The processing module can be configured to perform operation 307 . In some embodiments, queuing a user for Site B may represent queuing a patient for a blood test. In some embodiments, queuing a user for station B may represent queuing a driver for a cognitive test.

再次參考操作301,若用戶之需求值D2不為真,則可執行操作207。Referring to operation 301 again, if the user's demand value D2 is not true, then operation 207 may be performed.

再次參考操作304,若站點A之等待時間與站點B之等待時間之總和不小於服務站P之排隊時間,則可執行圖3B中所示之操作308。Referring again to operation 304, if the sum of the waiting time of station A and the waiting time of station B is not less than the queuing time of service station P, operation 308 shown in FIG. 3B may be performed.

圖3B繪示根據本揭露之一些實施例之程序300B的流程圖。程序300B之各操作可由如圖1所示之系統100所執行。程序300B之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序300B之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序300B可自操作304繼續。操作308可包含判定站點A之等待時間是否小於服務站P之排隊時間。處理模組可經組態以執行操作308。在一些實施例中,站點A之等待時間小於服務站P之排隊時間可表示超音波檢查之等待時間小於看診之等待時間。在一些實施例中,站點A之等待時間小於服務站P之排隊時間可表示繳納罰鍰之等待時間小於更換駕照之等待時間。FIG. 3B illustrates a flowchart of a process 300B according to some embodiments of the present disclosure. Each operation of the program 300B can be executed by the system 100 shown in FIG. 1 . Each operation of the program 300B can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 300B can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . Process 300B may continue from operation 304 . Operation 308 may include determining whether the waiting time of station A is less than the queuing time of service station P. A processing module may be configured to perform operation 308 . In some embodiments, the waiting time at station A is less than the waiting time at service station P, which may mean that the waiting time for ultrasound examination is shorter than that for seeing a doctor. In some embodiments, the waiting time at station A is shorter than the queuing time at service station P, which means that the waiting time for paying fines is shorter than the waiting time for changing a driver's license.

若站點A之等待時間小於服務站P之排隊時間,則可執行操作309。操作309包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作309。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。If the waiting time of station A is less than the queuing time of service station P, operation 309 can be performed. Operation 309 includes queuing the user into the service station P's queue. The processing module can be configured to perform operation 309 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作310包含將用戶排入站點A之隊列中。處理模組可經組態以執行操作310。在一些實施例中,將用戶排入站點A之隊列中可表示將患者排入超音波檢查之隊列中。在一些實施例中,將用戶排入站點A之隊列中可表示將駕駛人排入繳納罰鍰之隊列中。Operation 310 includes queuing the user into site A's queue. A processing module may be configured to perform operation 310 . In some embodiments, queuing a user for Site A may represent queuing a patient for an ultrasound. In some embodiments, queuing the user into the queue at station A may mean queuing the driver into the queue for paying the fine.

操作311包含傳送前往站點A之信號至用戶。操作311包含傳送前往站點A之信號至用戶裝置140。操作311包含傳送先前往站點A再前往服務站P之信號至用戶。操作311包含傳送先前往站點A再前往服務站P之信號至用戶裝置140。通信模組可經組態以執行操作311。在一些實施例中,傳送前往站點A之信號至用戶可表示通知患者前往超音波室。在一些實施例中,傳送前往站點A之信號至用戶可表示通知駕駛人前往繳納罰鍰之櫃檯。Operation 311 includes sending a signal destined for site A to the user. Operation 311 includes sending a signal destined for station A to user device 140 . Operation 311 includes sending a signal to the user first to station A and then to service station P. Operation 311 includes sending a signal to the user device 140 to go to the station A first and then to the service station P. The communication module can be configured to perform operation 311 . In some embodiments, sending a signal to site A to the user may indicate a notification to the patient to go to the ultrasound room. In some embodiments, sending the signal to the station A to the user may indicate to inform the driver to go to the counter to pay the fine.

再次參考操作308,若站點A之等待時間不小於服務站P之排隊時間,則可執行操作312。Referring again to operation 308, if the waiting time of station A is not less than the queuing time of serving station P, operation 312 may be performed.

操作312可包含判定站點B之等待時間是否小於服務站P之排隊時間。處理模組可經組態以執行操作312。在一些實施例中,站點B之等待時間小於服務站P之排隊時間可表示抽血檢查之等待時間小於看診之等待時間。在一些實施例中,站點B之等待時間小於服務站P之排隊時間可表示進行認知功能測驗之等待時間小於更換駕照之等待時間。Operation 312 may include determining whether the waiting time of station B is less than the queuing time of service station P. A processing module may be configured to perform operation 312 . In some embodiments, the waiting time at station B is less than the queuing time at service station P, which may mean that the waiting time for blood test is shorter than the waiting time for seeing a doctor. In some embodiments, the waiting time at station B is less than the queuing time at service station P, which may mean that the waiting time for taking a cognitive function test is shorter than the waiting time for changing a driver's license.

若站點B之等待時間小於服務站P之排隊時間,則可執行操作313。操作313包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作313。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。If the waiting time of station B is less than the queuing time of service station P, operation 313 can be performed. Operation 313 includes queuing the user into the service station P's queue. The processing module may be configured to perform operation 313 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作314包含將用戶排入站點B之隊列中。處理模組可經組態以執行操作314。在一些實施例中,將用戶排入站點B之隊列中可表示將患者排入抽血檢查之隊列中。在一些實施例中,將用戶排入站點B之隊列中可表示將駕駛人排入進行認知功能測驗之隊列中。Operation 314 includes queuing the user into site B's queue. A processing module may be configured to perform operation 314 . In some embodiments, queuing a user for Site B may represent queuing a patient for a blood test. In some embodiments, queuing a user for station B may represent queuing a driver for a cognitive function test.

操作315包含傳送前往站點B之信號至用戶。操作315包含傳送前往站點B之信號至用戶裝置140。操作315包含傳送先前往站點B再前往服務站P之信號至用戶。操作315包含傳送先前往站點B再前往服務站P之信號至用戶裝置140。通信模組可經組態以執行操作315。在一些實施例中,傳送前往站點B之信號至用戶可表示通知患者前往抽血室。在一些實施例中,傳送前往站點B之信號至用戶可表示通知駕駛人前往進行認知功能測驗之櫃檯。Operation 315 includes sending a signal destined for site B to the user. Operation 315 includes sending a signal destined for site B to user device 140 . Operation 315 includes sending a signal to the user first to station B and then to service station P. Operation 315 includes sending a signal to the user device 140 to go to the station B first and then to the service station P. The communication module may be configured to perform operation 315 . In some embodiments, sending a signal to site B to the user may represent a notification to the patient to go to the blood draw room. In some embodiments, sending a signal to station B to the user may indicate to inform the driver to go to the counter for the cognitive function test.

再次參考操作312,若站點B之等待時間不小於服務站P之排隊時間,則可執行操作316。操作316包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作316。在一些實施例中,將用戶排入服務站P之隊列中可表示將用戶排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將用戶排入更換駕照之隊列中。Referring again to operation 312, if the waiting time of station B is not less than the queuing time of serving station P, operation 316 may be performed. Operation 316 includes queuing the user into a service station P queue. A processing module may be configured to perform operation 316 . In some embodiments, queuing the user into the service station P may mean queuing the user into the queue for seeing a doctor. In some embodiments, queuing the user into the service station P may mean queuing the user into the queue for driver's license replacement.

操作317包含傳送前往服務站P之信號至用戶。操作317包含傳送前往服務站P之信號至用戶裝置140。操作317包含傳送先前往服務站P再前往站點A及/或B之信號至用戶。操作317包含傳送先前往服務站P再前往站點A及/或B之信號至用戶裝置140。通信模組可經組態以執行操作317。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知患者前往診間。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知駕駛人前往更換駕照之櫃檯。Operation 317 includes sending a signal destined for service station P to the user. Operation 317 includes sending a signal destined for service station P to user device 140 . Operation 317 includes sending a signal to the user first to service station P and then to stations A and/or B. Operation 317 includes sending a signal to the user device 140 first to the service station P and then to the stations A and/or B. The communication module may be configured to perform operation 317 . In some embodiments, sending a signal to the service station P to the user may represent a notification to the patient to go to the clinic. In some embodiments, sending a signal to the service station P to the user may mean notifying the driver to go to the counter for driver's license replacement.

根據程序300A及300B,可在站點A及站點B之兩種前置作業以及服務站P之主要作業之間選擇等待時間較少之一組合。例如,先進行站點A及站點B之兩種前置作業後再進行服務站P之主要作業。例如,先進行站點A之前置作業,再進行站點B之前置作業,最後進行服務站P之主要作業。例如,先進行站點B之前置作業,再進行站點A之前置作業,最後進行服務站P之主要作業。例如,先進行站點A之前置作業後再進行服務站P之主要作業。例如,先進行站點B之前置作業後再進行服務站P之主要作業。根據程序300A及300B,可減少站點A及站點B之兩種前置作業的等待時間以及服務站P之主要作業的等待時間。站點A與站點B可經配置以提供不同的服務。站點A與站點B可經配置以處理不同的業務。According to the procedures 300A and 300B, the combination with the shorter waiting time can be selected between the two pre-operations of station A and station B and the main operation of service station P. For example, two kinds of pre-operations of station A and station B are carried out first, and then the main operation of service station P is carried out. For example, carry out the pre-work of station A first, then carry out the pre-work of station B, and finally carry out the main work of service station P. For example, carry out the pre-work of station B first, then carry out the pre-work of station A, and finally carry out the main work of service station P. For example, the pre-operation of station A is carried out first, and then the main operation of service station P is carried out. For example, the pre-operation of station B is carried out first, and then the main operation of service station P is carried out. According to the procedures 300A and 300B, the waiting time of the two pre-operations of the station A and the station B and the waiting time of the main operation of the service station P can be reduced. Site A and Site B may be configured to provide different services. Site A and Site B can be configured to handle different traffic.

圖4繪示根據本揭露之一些實施例之程序400的流程圖。程序400之各操作可由如圖1所示之系統100所執行。程序400之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序400之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序400可自操作307繼續。操作401可包含判定站點A之等待時間是否小於站點B之等待時間。處理模組可經組態以執行操作401。在一些實施例中,站點A之等待時間小於站點B之等待時間可表示超音波檢查之等待時間小於抽血檢查之等待時間。在一些實施例中,站點A之等待時間小於站點B之等待時間可表示繳納罰鍰之等待時間小於認知功能測驗之等待時間。FIG. 4 shows a flowchart of a process 400 according to some embodiments of the present disclosure. Each operation of the program 400 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 400 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 400 can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . Process 400 may continue from operation 307 . Operation 401 may include determining whether the latency of station A is less than the latency of station B. The processing module can be configured to perform operation 401 . In some embodiments, the waiting time at station A is less than the waiting time at station B may mean that the waiting time for an ultrasound examination is less than that for a blood test. In some embodiments, the waiting time at station A is less than the waiting time at station B may mean that the waiting time for paying the fine is shorter than the waiting time for the cognitive function test.

若站點A之等待時間小於站點B之等待時間,則可執行操作402。操作402包含傳送前往站點A之信號至用戶。操作402包含傳送前往站點A之信號至用戶裝置140。操作402包含傳送先前往站點A再前往站點B之信號至用戶。操作402包含傳送先前往站點A再前往站點B之信號至用戶裝置140。通信模組可經組態以執行操作402。在一些實施例中,傳送前往站點A之信號至用戶可表示通知患者前往超音波室。在一些實施例中,傳送前往站點A之信號至用戶可表示通知駕駛人前往繳納罰鍰之櫃檯。If the waiting time of station A is less than the waiting time of station B, operation 402 may be performed. Operation 402 includes sending a signal destined for site A to the user. Operation 402 includes sending a signal destined for station A to user device 140 . Operation 402 includes sending a signal to the user first to site A and then to site B. Operation 402 includes sending a signal to the user device 140 first to station A and then to station B. The communication module may be configured to perform operation 402 . In some embodiments, sending a signal to site A to the user may indicate a notification to the patient to go to the ultrasound room. In some embodiments, sending the signal to the station A to the user may indicate to inform the driver to go to the counter to pay the fine.

若站點A之等待時間不小於站點B之等待時間,則可執行操作403。操作403包含傳送前往站點B之信號至用戶。操作403包含傳送前往站點B之信號至用戶裝置140。操作403包含傳送先前往站點B再前往站點A之信號至用戶。操作403包含傳送先前往站點B再前往站點A之信號至用戶裝置140。通信模組可經組態以執行操作403。在一些實施例中,傳送前往站點B之信號至用戶可表示通知患者前往抽血室。在一些實施例中,傳送前往站點B之信號至用戶可表示通知駕駛人前往進行認知功能測驗之櫃檯。If the waiting time of station A is not less than the waiting time of station B, operation 403 may be performed. Operation 403 includes sending a signal destined for site B to the user. Operation 403 includes sending a signal destined for site B to user device 140 . Operation 403 includes sending a signal to the user to go to station B first and then to station A. Operation 403 includes sending a signal to the user device 140 to go to the station B first and then to the station A. The communication module can be configured to perform operation 403 . In some embodiments, sending a signal to site B to the user may represent a notification to the patient to go to the blood draw room. In some embodiments, sending a signal to station B to the user may indicate to inform the driver to go to the counter for the cognitive function test.

根據程序400,用戶可在站點A及站點B之兩種前置作業之間先進行等待時間較少之前置作業,以減少兩種前置作業之等待時間。站點A與站點B可經配置以提供不同的服務。站點A與站點B可經配置以處理不同的業務。According to the procedure 400 , the user can perform a pre-operation with less waiting time between the two pre-operations at the station A and the station B, so as to reduce the waiting time of the two pre-operations. Site A and Site B may be configured to provide different services. Site A and Site B can be configured to handle different traffic.

圖5繪示根據本揭露之一些實施例之程序500的流程圖。程序500之各操作可由如圖1所示之系統100所執行。程序500之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序500之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序500可自操作206繼續。操作501可包含可包含接收站點C之等待人數。通信模組可經組態以執行操作501。在一些實施例中,站點A之等待人數可表示在第一超音波室等待超音波檢查之人數,站點C之等待人數可表示在第二超音波室等待超音波檢查之人數。在一些實施例中,站點A之等待人數可表示在第一繳費櫃檯等待繳納罰鍰之人數,站點C之等待人數可表示在第二繳費櫃檯等待繳納罰鍰之人數。FIG. 5 shows a flowchart of a process 500 according to some embodiments of the present disclosure. Each operation of the program 500 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 500 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 500 can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . Process 500 may continue from operation 206 . Operation 501 may include receiving a waiting number for site C, which may include. The communication module can be configured to perform operation 501 . In some embodiments, the number of people waiting at station A may represent the number of people waiting for ultrasound examination in the first ultrasound room, and the number of people waiting at station C may represent the number of people waiting for ultrasound examination at the second ultrasound room. In some embodiments, the number of people waiting at station A may represent the number of people waiting to pay the fine at the first payment counter, and the number of waiting at station C may represent the number of people waiting to pay the fine at the second payment counter.

操作502可包含判定站點C之等待時間。可基於站點C之等待人數而判定此用戶在站點C之等待時間。處理模組可經組態以執行操作502。在一些實施例中,站點A之等待時間可表示患者在第一超音波室等待超音波檢查之時間,站點C之等待時間可表示患者在第二超音波室等待超音波檢查之時間。在一些實施例中,站點A之等待時間可表示駕駛人在第一繳費櫃檯等待繳納罰鍰之時間,站點C之等待時間可表示駕駛人在第二繳費櫃檯等待繳納罰鍰之時間。Operation 502 may include determining a waiting time for station C. The user's waiting time at site C can be determined based on the number of people waiting at site C. A processing module may be configured to perform operation 502 . In some embodiments, the waiting time of station A may represent the time that the patient waits for the ultrasound examination in the first ultrasound room, and the waiting time of station C may represent the time that the patient waits for the ultrasound examination in the second ultrasound room. In some embodiments, the waiting time at station A may represent the time the driver waits to pay the fine at the first payment counter, and the waiting time at station C may represent the time the driver waits at the second payment counter to pay the fine.

操作503可包含判定站點A之等待時間或站點C之等待時間是否小於服務站P之排隊時間。處理模組可經組態以執行操作503。在一些實施例中,站點A之等待時間或站點C之等待時間小於服務站P之排隊時間可表示超音波檢查之等待時間小於看診之等待時間。在一些實施例中,站點A之等待時間或站點C之等待時間小於服務站P之排隊時間可表示繳納罰鍰之等待時間小於更換駕照之等待時間。Operation 503 may include determining whether the waiting time of station A or the waiting time of station C is less than the queuing time of service station P. The processing module can be configured to perform operation 503 . In some embodiments, the waiting time of the station A or the waiting time of the station C is less than the queuing time of the service station P, which may mean that the waiting time of the ultrasound examination is shorter than the waiting time of the consultation. In some embodiments, the waiting time at station A or the waiting time at station C is less than the queuing time at service station P, which means that the waiting time for paying fines is shorter than the waiting time for changing a driver's license.

若站點A之等待時間或站點C之等待時間小於服務站P之排隊時間,則可執行操作504。操作504可包含判定站點C之等待時間是否小於站點A之等待時間。處理模組可經組態以執行操作504。在一些實施例中,站點C之等待時間小於站點A之等待時間可表示在第二超音波室之等待時間小於在第一超音波室之等待時間。在一些實施例中,站點C之等待時間小於站點A之等待時間可表示在第二繳費櫃檯之等待時間小於在第一繳費櫃檯之等待時間。If the waiting time of station A or the waiting time of station C is less than the queuing time of service station P, operation 504 may be performed. Operation 504 may include determining whether the latency of station C is less than the latency of station A. A processing module may be configured to perform operation 504 . In some embodiments, the wait time at station C is less than the wait time at station A may mean that the wait time at the second ultrasound room is less than the wait time at the first ultrasound room. In some embodiments, the waiting time at station C is less than the waiting time at station A may mean that the waiting time at the second payment counter is shorter than the waiting time at the first payment counter.

若站點C之等待時間小於站點A之等待時間,則可執行操作505。操作505包含將用戶排入服務站P之隊列中。處理模組可經組態以執行操作505。在一些實施例中,將用戶排入服務站P之隊列中可表示將患者排入看診之隊列中。在一些實施例中,將用戶排入服務站P之隊列中可表示將駕駛人排入更換駕照之隊列中。If the waiting time of station C is less than the waiting time of station A, operation 505 may be performed. Operation 505 includes queuing the user into the service station P's queue. A processing module may be configured to perform operation 505 . In some embodiments, queuing a user for a service station P may represent queuing a patient for a doctor's visit. In some embodiments, queuing the user into the service station P may mean queuing the driver into the queue for driver's license replacement.

操作506包含將用戶排入站點C之隊列中。處理模組可經組態以執行操作506。在一些實施例中,將用戶排入站點C之隊列中可表示將患者排入第二超音波室之隊列中。在一些實施例中,將用戶排入站點C之隊列中可表示將駕駛人排入第二繳費櫃檯之隊列中。Operation 506 includes queuing the user into site C's queue. A processing module may be configured to perform operation 506 . In some embodiments, queuing a user for Site C may represent queuing a patient for a second ultrasound room. In some embodiments, queuing the user at station C may represent queuing the driver at the second payment counter.

操作507包含傳送前往站點C之信號至用戶。操作507包含傳送前往站點C之信號至用戶裝置140。操作507包含傳送先前往站點C再前往服務站P之信號至用戶。操作507包含傳送先前往站點C再前往服務站P之信號至用戶裝置140。通信模組可經組態以執行操作507。在一些實施例中,傳送前往站點C之信號至用戶可表示通知患者前往第二超音波室。在一些實施例中,傳送前往站點C之信號至用戶可表示通知駕駛人前往第二繳費櫃檯。Operation 507 includes sending a signal destined for site C to the user. Operation 507 includes sending a signal destined for site C to user device 140 . Operation 507 includes sending a signal to the user first to station C and then to service station P. Operation 507 includes sending a signal to the user device 140 first to the station C and then to the service station P. The communication module may be configured to perform operation 507 . In some embodiments, sending a signal to the user to go to site C may indicate notification to the patient to go to the second ultrasound room. In some embodiments, sending the signal to the station C to the user may indicate to inform the driver to go to the second payment counter.

再次參考操作503,若站點A之等待時間或站點C之等待時間不小於服務站P之排隊時間,表示站點A之等待時間以及站點C之等待時間皆大於服務站P之排隊時間。在一些實施例中,站點A之等待時間或站點C之等待時間不小於服務站P之排隊時間可表示看診之等待時間小於超音波檢查之等待時間。在一些實施例中,站點A之等待時間或站點C之等待時間不小於服務站P之排隊時間可表示更換駕照之等待時間小於繳納罰鍰之等待時間。若站點A之等待時間或站點C之等待時間不小於服務站P之排隊時間,則可執行操作211。Referring again to operation 503, if the waiting time of station A or the waiting time of station C is not less than the queuing time of service station P, it means that the waiting time of station A and the waiting time of station C are both greater than the queuing time of service station P . In some embodiments, the waiting time at station A or the waiting time at station C is not less than the queuing time at service station P, which means that the waiting time for medical consultation is shorter than the waiting time for ultrasound examination. In some embodiments, the waiting time at station A or the waiting time at station C is not less than the queuing time at service station P, which means that the waiting time for changing a driver's license is shorter than the waiting time for paying a fine. If the waiting time of station A or the waiting time of station C is not less than the queuing time of service station P, operation 211 may be performed.

再次參考操作504,若站點C之等待時間不小於站點A之等待時間,則可執行操作208。在一些實施例中,站點C之等待時間不小於站點A之等待時間可表示第一超音波室之等待時間小於第二超音波室之等待時間。在一些實施例中,站點C之等待時間不小於站點A之等待時間可表示第一繳費櫃檯之等待時間小於第二繳費櫃檯之等待時間。在一些實施例中,若在操作504之後執行操作210,傳送前往站點A之信號至用戶可表示通知患者前往第一超音波室。在一些實施例中,若在操作504之後執行操作210,傳送前往站點A之信號至用戶可表示通知駕駛人前往第一繳費櫃檯。Referring again to operation 504, if the waiting time of station C is not less than the waiting time of station A, operation 208 may be performed. In some embodiments, the waiting time of station C is not less than the waiting time of station A may mean that the waiting time of the first ultrasound room is less than the waiting time of the second ultrasound room. In some embodiments, the waiting time at station C is not less than the waiting time at station A may mean that the waiting time at the first payment counter is shorter than the waiting time at the second payment counter. In some embodiments, if operation 210 is performed after operation 504, sending a signal to the user to site A may represent a notification to the patient to go to the first ultrasound room. In some embodiments, if operation 210 is performed after operation 504 , sending the signal to the user to station A may indicate to notify the driver to go to the first payment counter.

根據程序500,用戶可經指示以前往站點A或站點C,以減少等待前置作業之時間。站點A與站點C可經配置以提供相同的服務。站點A與站點C可經配置以處理相同的業務。According to the procedure 500, the user can be instructed to go to the station A or the station C, so as to reduce the waiting time for the pre-operation. Site A and Site C may be configured to provide the same service. Site A and Site C may be configured to handle the same traffic.

圖6繪示根據本揭露之一些實施例之程序600的流程圖。程序600之各操作可由如圖1所示之系統100所執行。程序600之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序600之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序600可自操作202繼續。操作601可包含接收服務站P之特別服務清單。通信模組可經組態以執行操作601。在一些實施例中,服務站P之特別服務清單可表示需要進行門診手術之患者清單。在一些實施例中,服務站P之特別服務清單可表示需要無障礙服務之駕駛人清單。門診手術可包含,例如但不限於,微創手術、取卵。FIG. 6 shows a flowchart of a process 600 according to some embodiments of the present disclosure. Each operation of the program 600 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 600 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 600 can be coordinated by the system 100 shown in FIG. 1 and the user device 140 . Process 600 may continue from operation 202 . Operation 601 may include receiving a special service list of a service station P. The communication module can be configured to perform operation 601 . In some embodiments, the special service list of the service station P may represent a list of patients requiring outpatient surgery. In some embodiments, the special service list of the service station P may represent a list of drivers who need barrier-free services. Outpatient procedures may include, for example but not limited to, minimally invasive procedures, egg retrieval.

操作601可包含判定特別服務人數。操作601可包含判定在用戶序號之前尚未被服務之特別服務人數。處理模組可經組態以執行操作601。在一些實施例中,假設患者之預約號碼(如用戶資料之序號)為20號且診間目前號碼(如服務站P之現在序號)為10號,判定特別服務人數可表示判定11號至20號之間需要進行門診手術(例如微創手術、取卵)之患者人數。在一些實施例中,假設駕駛人之預約號碼(如用戶資料之序號)為20號且更換駕照櫃檯之目前號碼(如服務站P之現在序號)為10號,判定特別服務人數可表示判定11號至20號之間需要無障礙服務之駕駛人人數。Operation 601 may include determining a special service number. Operation 601 may include determining the number of special service numbers that have not been served before the user serial number. The processing module can be configured to perform operation 601 . In some embodiments, assuming that the appointment number of the patient (such as the serial number of the user profile) is 20 and the current number of the consultation room (such as the current serial number of the service station P) is 10, the determination of the number of special services can represent the determination of numbers 11 to 20 Number of patients requiring outpatient procedures (e.g. minimally invasive surgery, egg retrieval) between numbers. In some embodiments, assuming that the reservation number of the driver (such as the serial number of the user profile) is No. 20 and the current number of the replacement driver's license counter (such as the current serial number of the service station P) is No. 10, the determination of the number of special service personnel can represent the determination of 11 The number of drivers who need barrier-free services between the 20th and the 20th.

在某些實施例中,在操作601之後可執行操作203以及其他操作。操作203可包含判定服務站P之排隊時間。若在在操作601之後可執行操作203,可基於服務站P之現在序號、服務站P之排隊人數、用戶序號以及特別服務人數而判定此用戶在服務站P之排隊時間。在一些實施例中,服務站P之排隊時間可表示患者等待看診之時間。在一些實施例中,服務站P之排隊時間可表示駕駛人等待更換駕照之時間。In some embodiments, operation 203 and other operations may be performed after operation 601 . Operation 203 may include determining the queuing time of the service station P. If operation 203 can be performed after operation 601, the user's queuing time at service station P can be determined based on the current serial number of service station P, the number of queued persons at service station P, the user serial number and the number of special service personnel. In some embodiments, the queuing time of the service station P may represent the waiting time of the patient to see a doctor. In some embodiments, the queuing time at the service station P may represent the time the driver waits for the replacement of the driver's license.

根據程序600,可以基於需要特別服務之人數而更精準判定在服務站P之排隊時間。根據程序600,可基於需要特別服務之人數而指示用戶前往指定的站點。根據程序600,可基於需要特別服務之人數而指示用戶提前或延後前往指定的站點。特別服務可包括,例如但不限於,需要花費較一般檢驗時間長之門診手術的流程。特別服務可包括,例如但不限於,提供優先排序給年長者。According to the procedure 600, the queuing time at the service station P can be determined more accurately based on the number of people who need special services. According to process 600, users may be directed to designated stops based on the number of people requiring special services. According to the procedure 600, the user may be instructed to go to a designated stop earlier or later based on the number of people requiring special service. Special services may include, for example but not limited to, outpatient procedures that require longer than normal testing time. Special services may include, for example and without limitation, providing prioritization to seniors.

圖7繪示根據本揭露之一些實施例之程序700的流程圖。程序700之各操作可由如圖1所示之系統100所執行。程序700之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序700之各操作可由如圖1所示之系統100與用戶裝置140協同運作。在某些實施例中,程序700可在操作210之後執行。操作701可包含使用戶於站點A中接受服務。處理模組可經組態以執行操作701。在一些實施例中,用戶於站點A中接受服務可表示患者於超音波室接收超音波檢查。在一些實施例中,用戶於站點A中接受服務可表示駕駛人於繳費櫃檯繳納罰鍰。FIG. 7 shows a flowchart of a process 700 according to some embodiments of the present disclosure. Each operation of the program 700 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 700 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 700 can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . In some embodiments, procedure 700 may be performed after operation 210 . Operation 701 may include enabling a user to receive services in site A. A processing module may be configured to perform operation 701 . In some embodiments, the user accepting the service in site A may mean that the patient receives the ultrasound examination in the ultrasound room. In some embodiments, the user accepting the service at station A may mean that the driver pays the fine at the payment counter.

操作702可包含判定用戶是否完成站點A之服務。處理模組可經組態以執行操作702。在一些實施例中,用戶完成站點A之服務可表示患者已完成超音波檢查。在一些實施例中,用戶完成站點A之服務可表示駕駛人已經完成罰鍰的繳納。Operation 702 may include determining whether the user has completed the service of site A. A processing module may be configured to perform operation 702 . In some embodiments, the user's completion of the service at Site A may indicate that the patient has completed the ultrasound examination. In some embodiments, the completion of the service at station A by the user may indicate that the driver has completed the payment of the fine.

若用戶尚未完成站點A之服務,則可回到操作701。若用戶完成站點A之服務,則可執行操作703。If the user has not completed the service of site A, then return to operation 701 . If the user completes the service of site A, operation 703 can be performed.

操作703可包含傳送前往服務站P之信號至用戶。操作703可包含傳送前往服務站P之信號至用戶裝置140。通信模組可經組態以執行操作703。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知患者前往診間。在一些實施例中,傳送前往服務站P之信號至用戶可表示通知駕駛人前往更換駕照之櫃檯。Operation 703 may include sending a signal destined for service station P to the user. Operation 703 may include sending a signal destined for service station P to user device 140 . The communication module can be configured to perform operation 703 . In some embodiments, sending a signal to the service station P to the user may represent a notification to the patient to go to the clinic. In some embodiments, sending a signal to the service station P to the user may mean notifying the driver to go to the counter for driver's license replacement.

操作704可包含判定服務站P之現在序號是否大於用戶之序號。處理模組可經組態以執行操作704。在一些實施例中,服務站P之現在序號大於用戶之序號可表示診間目前看診之號碼大於患者之預約號碼,例如因為超音波檢查而造成患者之預約號碼過號。在一些實施例中,服務站P之現在序號大於用戶之序號可表示更換駕照櫃檯之目前服務號碼大於駕駛人之預約號碼,例如因為繳納罰鍰而造成駕駛人之預約號碼過號。Operation 704 may include determining whether the current serial number of the service station P is greater than the serial number of the user. A processing module may be configured to perform operation 704 . In some embodiments, the current serial number of the service station P is greater than the serial number of the user, which means that the current consultation number of the clinic is greater than the patient's appointment number, for example, the patient's appointment number is out of date due to ultrasound examination. In some embodiments, the current serial number of the service station P is greater than the serial number of the user, which means that the current service number of the replacement driver's license counter is greater than the driver's reservation number, for example, the driver's reservation number is out of date due to paying a fine.

若服務站P之現在序號大於用戶之序號,則可執行操作705。操作705可包含將用戶排入服務站P之隊列之一特定位置。處理模組可經組態以執行操作705。在一些實施例中,假設患者之預約號碼(如用戶資料之序號)為20號,診間目前號碼(如服務站P之現在序號)為23號,且診間目前報到但未看診之患者包含24號、25號、26號,將用戶排入服務站P之隊列之一特定位置可表示將預約號碼為20號之患者排在25號患者後以及26號患者前。在一些實施例中,假設駕駛人之預約號碼(如用戶資料之序號)為20號,更換駕照櫃檯之目前號碼(如服務站P之現在序號)為23號,且更換駕照櫃檯目前報到但未服務之駕駛人包含24號、25號、26號,將用戶排入服務站P之隊列之一特定位置可表示將預約號碼為20號之駕駛人排在24號駕駛人後以及25號駕駛人前。If the current serial number of the service station P is greater than the serial number of the user, then operation 705 can be performed. Operation 705 may include queuing the user into a particular position of the service station P's queue. A processing module may be configured to perform operation 705 . In some embodiments, it is assumed that the appointment number of the patient (such as the serial number of the user profile) is No. 20, the current number of the consultation room (such as the current serial number of the service station P) is No. 23, and the patients who are currently registered in the clinic room but have not seen the doctor Including No. 24, No. 25, and No. 26, placing the user in a specific position of the queue at service station P may indicate that the patient with appointment number No. 20 is placed behind Patient No. 25 and before Patient No. 26. In some embodiments, it is assumed that the driver's appointment number (such as the serial number of the user information) is No. 20, the current number of the replacement driver's license counter (such as the current serial number of the service station P) is No. 23, and the replacement driver's license counter is currently registered but not The service drivers include No. 24, No. 25, and No. 26. Arranging users into a specific position in the queue of service station P means that the driver with reservation number No. 20 is placed behind No. 24 and in front of No. 25 .

操作706可包含使用戶在服務站P之隊列中等待以接受服務。處理模組可經組態以執行操作706。在一些實施例中,用戶在服務站P之隊列中等待以接受服務可表示患者依目前診間的隊列等候叫號及看診。在一些實施例中,用戶在服務站P之隊列中等待以接受服務可表示駕駛人依目前更換駕照櫃檯的隊列等候叫號及接受服務。Operation 706 may include causing the user to wait in a queue at service station P to receive service. A processing module may be configured to perform operation 706 . In some embodiments, the user waiting in the queue at the service station P to receive the service may mean that the patient is waiting in the queue at the current clinic to be called and see a doctor. In some embodiments, the user waiting in the queue at the service station P to receive the service may mean that the driver is waiting in the queue at the driver's license replacement counter to be called and receive the service.

在一些實施例中,操作706可在操作705之後執行。在一些實施例中,若操作706在操作705之後執行,用戶在服務站P之隊列中等待以接受服務可表示患者依在操作705時設定之隊列等候叫號及看診。在一些實施例中,若操作706在操作705之後執行,用戶在服務站P之隊列中等待以接受服務可表示駕駛人依在操作705時設定之隊列等候叫號及接受服務。In some embodiments, operation 706 may be performed after operation 705 . In some embodiments, if the operation 706 is performed after the operation 705, the user waiting in the queue at the service station P to receive the service may mean that the patient is waiting to be called and see a doctor according to the queue set at the operation 705. In some embodiments, if operation 706 is performed after operation 705, the user waiting in the queue at the service station P to receive service may mean that the driver waits to be called and receive service according to the queue set at operation 705.

再次參考操作704。若服務站P之現在序號不大於用戶之序號,則可執行操作705。在一些實施例中,服務站P之現在序號不大於用戶之序號可表示診間目前看診之號碼不大於患者之預約號碼,例如超音波檢查並未造成患者之預約號碼過號。在一些實施例中,服務站P之現在序號不大於用戶之序號可表示更換駕照櫃檯之目前服務號碼大於駕駛人之預約號碼,例如繳納罰鍰並未造成駕駛人之預約號碼過號。Refer again to operation 704 . If the current serial number of the service station P is not greater than the serial number of the user, then operation 705 can be performed. In some embodiments, the current serial number of the service station P is not greater than the user's serial number, which means that the current consultation number of the clinic is not greater than the patient's appointment number, for example, the ultrasound examination did not cause the patient's appointment number to be outdated. In some embodiments, the fact that the current serial number of the service station P is not greater than the user's serial number can mean that the current service number of the driver's license replacement counter is greater than the driver's reservation number, for example, paying a fine does not cause the driver's reservation number to pass.

在一些實施例中,操作706可在操作704之後執行。在一些實施例中,若操作706在操作704之後執行,用戶在服務站P之隊列中等待以接受服務可表示患者依原先設定之隊列(例如操作208時設定之隊列)等候叫號及看診。在一些實施例中,若操作706在操作704之後執行,用戶在服務站P之隊列中等待以接受服務可表示駕駛人依原先設定之隊列(例如操作208時設定之隊列)等候叫號及接受服務。In some embodiments, operation 706 may be performed after operation 704 . In some embodiments, if operation 706 is performed after operation 704, the user is waiting in the queue at the service station P to receive the service, which means that the patient is waiting to be called and see a doctor according to the previously set queue (such as the queue set at operation 208) . In some embodiments, if operation 706 is performed after operation 704, the user waiting in the queue at the service station P to receive the service may mean that the driver waits in the originally set queue (such as the queue set in operation 208) to wait for the number to be called and to accept the service. Serve.

根據程序700,用戶可經指示以先進行其他前置作業,以減少在服務站P之排隊時間。此外,根據程序700,若用戶因經指示先進行其他前置作業而造成過號,將減少對用戶之懲罰性的等待時間。According to the procedure 700, the user may be instructed to perform other pre-operations first, so as to reduce the queuing time at the service station P. In addition, according to the procedure 700, if the user is instructed to perform other pre-operations first and causes the number to pass, the punitive waiting time for the user will be reduced.

根據某些實施例,程序700之全部或一部分操作可適用於用戶先於服務站P接受服務,再至站點A中接受服務,再回到服務站P接受服務之實施例。舉例而言,病患可能先於診間接受醫師問診,再至超音波室接受超音波檢查,再回到診間聽取醫師的評估或診斷。根據操作705,可將用戶排入服務站P之隊列之一特定位置,例如第一位置或第二位置。舉例而言,當病患欲回到診間聽取醫師的評估或診斷時,可將病患排入隊列之第一位置(即下一位看診之病患)、第二位置或其他位置。According to some embodiments, all or part of the operations of the procedure 700 may be applicable to an embodiment in which the user first receives the service at the service station P, then goes to the station A to receive the service, and then returns to the service station P to receive the service. For example, a patient may first receive a doctor's consultation in the clinic, then go to the ultrasound room for an ultrasound examination, and then return to the clinic to listen to the doctor's evaluation or diagnosis. According to operation 705, the user may be queued to a specific position in the queue of the service station P, such as the first position or the second position. For example, when a patient wants to return to the clinic to listen to the doctor's evaluation or diagnosis, the patient can be placed in the first position of the queue (ie, the next patient to see), the second position or other positions.

根據某些實施例,操作704至操作706之一或多者可適用於用戶過號之實施例。舉例而言,當一病患報到後,可藉由操作704判斷診間之現在號碼是否大於病患之號碼。若是,則為過號,並執行操作705及操作706;若否,則不為過號,並執行操作706。根據操作705,可將用戶排入服務站P之隊列之一特定位置,例如第一位置或第二位置。舉例而言,可將病患排入隊列之第一位置(即下一位看診之病患)、第二位置或其他位置。According to some embodiments, one or more of operations 704 to 706 may be applicable to an embodiment in which the user has logged out. For example, after a patient registers, it can be determined whether the current number of the consultation room is greater than the number of the patient through operation 704 . If yes, the number is over, and operation 705 and operation 706 are performed; if not, the number is not over, and operation 706 is performed. According to operation 705, the user may be queued to a specific position in the queue of the service station P, such as the first position or the second position. For example, patients may be placed in the first position of the queue (ie, the next patient to be seen), the second position, or other positions.

根據某些實施例,操作704至操作706之一或多者可適用於用戶報到遲到之實施例。舉例而言,當一病患之建議報到時間為早上八點至早上九點,若病患於早上十點尚未報到,則因遲到而判定病患過號。在某些實施例中,若因報到遲到而判定用戶過號,可執行操作705及操作706。根據操作705,可將用戶排入服務站P之隊列之一特定位置,例如第一位置或第二位置。舉例而言,可將病患排入隊列之第一位置(即下一位看診之病患)、第二位置或其他位置。According to some embodiments, one or more of operations 704 through 706 may be applicable to embodiments in which the user is late for check-in. For example, when a patient's recommended check-in time is from 8:00 am to 9:00 am, if the patient has not reported at 10:00 am, it will be determined that the patient has passed the registration due to being late. In some embodiments, if it is determined that the user has overdue due to late registration, operation 705 and operation 706 may be performed. According to operation 705, the user may be queued to a specific position in the queue of the service station P, such as the first position or the second position. For example, patients may be placed in the first position of the queue (ie, the next patient to be seen), the second position, or other positions.

圖8繪示根據本揭露之一些實施例之程序800的流程圖。程序800之各操作可由如圖1所示之系統100所執行。程序800之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序800之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序800可在用戶向醫院、診所、銀行或監理所等機構進行預約時執行。操作801可包含接收用戶資料。用戶資料可自資料庫120接收或自用戶在預約介面輸入。通信模組可經組態以執行操作801。在一些實施例中,可回應於用戶向醫院、診所、銀行或監理所等機構輸入基本資料或預約資料,而執行操作801。FIG. 8 shows a flowchart of a process 800 according to some embodiments of the present disclosure. Each operation of the program 800 can be performed by the system 100 shown in FIG. 1 . Each operation of the program 800 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The operations of the program 800 can be performed in cooperation with the system 100 shown in FIG. 1 and the user device 140 . The procedure 800 can be executed when the user makes an appointment with institutions such as hospitals, clinics, banks, or supervision institutes. Operation 801 may include receiving user profile. The user information can be received from the database 120 or input by the user in the reservation interface. The communication module can be configured to perform operation 801 . In some embodiments, operation 801 may be performed in response to a user inputting basic information or appointment information to a hospital, clinic, bank, or supervision institute.

操作802可包含判定用戶資料之初次訪問值是否為真(True)。用戶資料中之初次訪問值可為用戶資料中之一欄位。處理模組可經組態以執行操作802。在一些實施例中,用戶資料之初次訪問值為真可表示患者未曾於此醫院或診所看診。在一些實施例中,用戶資料之初次訪問值為真可表示駕駛人未曾更換過駕照。Operation 802 may include determining whether the first visit value of the user profile is True. The initial access value in the user data can be a field in the user data. A processing module may be configured to perform operation 802 . In some embodiments, the first visit value of the user profile is true to indicate that the patient has never visited the hospital or clinic. In some embodiments, the first access value of the user profile is true to indicate that the driver has never changed his driver's license.

若用戶資料之初次訪問值為真,則可執行操作803。操作803可包含基於用戶序號輸出報到時間T1。用戶序號可為用戶資料中之序號欄位。處理模組及/或通信模組可經組態以執行操作803。輸出報到時間T1可包含以文字或聲音向用戶裝置140輸出報到時間T1。在一些實施例中,用戶資料中之序號可表示患者在醫院或診所預約介面上輸入資料後而被分配的預約號碼。在一些實施例中,用戶資料中之序號可表示駕駛人在監理所預約介面上輸入資料後而被分配的預約號碼。在一些實施例,假設用戶序號為23號(如預約號碼為23),預估的報到時間可為早上十點三十分;但因為初次訪問值為真(如初診或新客戶),輸出之報到時間T1可為早上十點十分(即提早20分鐘),以預留時間進行相關作業(如新建患者資料或新建客戶資料)。If the initial access value of the user profile is true, then operation 803 can be performed. Operation 803 may include outputting a check-in time T1 based on the user serial number. The user serial number can be the serial number field in the user data. A processing module and/or a communication module may be configured to perform operation 803 . Outputting the check-in time T1 may include outputting the check-in time T1 to the user device 140 in text or voice. In some embodiments, the serial number in the user information may represent the appointment number assigned to the patient after entering the information on the appointment interface of the hospital or clinic. In some embodiments, the serial number in the user information may represent the appointment number allocated after the driver inputs the information on the appointment interface of the supervision office. In some embodiments, assuming that the user serial number is 23 (such as the appointment number is 23), the estimated check-in time can be 10:30 in the morning; but because the value of the first visit is true (such as a new visit or a new customer), the output The check-in time T1 can be 10:10 in the morning (that is, 20 minutes earlier) to reserve time for related operations (such as creating new patient information or new customer information).

若用戶資料之初次訪問值不為真,則可執行操作804。操作804可包含判定用戶資料之需求值D1是否為真(True)。用戶資料之需求值D1可為用戶資料中之一欄位。處理模組可經組態以執行操作804。在一些實施例中,用戶之需求值D1為真可表示患者需在看診之前先進行檢查(如超音波或抽血)。在一些實施例中,用戶之需求值D1為真可表示駕駛人需在更換駕照之前先進行其他手續(例如繳納罰鍰或進行認知能力測驗)。If the initial access value of the user profile is not true, operation 804 may be performed. Operation 804 may include determining whether the demand value D1 of the user profile is true (True). The required value D1 of the user data can be a field in the user data. A processing module may be configured to perform operation 804 . In some embodiments, the user's demand value D1 being true may indicate that the patient needs to undergo an examination (such as ultrasound or blood draw) before seeing a doctor. In some embodiments, the user's demand value D1 being true may indicate that the driver needs to go through other procedures (such as paying a fine or taking a cognitive ability test) before changing the driver's license.

若用戶資料之需求值D1為真,則可執行操作805。操作805可包含基於用戶序號輸出報到時間T2。用戶序號可為用戶資料中之序號欄位。處理模組及/或通信模組可經組態以執行操作805。輸出報到時間T2可包含以文字或聲音向用戶裝置140輸出報到時間T2。在一些實施例,假設用戶序號為23號(如預約號碼為23),預估的報到時間可為早上十點三十分;但因為需求值D1為真(如先進行其他檢查或手續),輸出之報到時間T2可為早上十點(即提早30分鐘),以預留時間進行其他檢查或手續。If the demand value D1 of the user profile is true, then operation 805 can be performed. Operation 805 may include outputting a check-in time T2 based on the user serial number. The user serial number can be the serial number field in the user data. A processing module and/or a communication module may be configured to perform operation 805 . Outputting the check-in time T2 may include outputting the check-in time T2 to the user device 140 in text or voice. In some embodiments, assuming that the user serial number is 23 (for example, the appointment number is 23), the estimated check-in time can be 10:30 in the morning; but because the demand value D1 is true (for example, other checks or procedures are performed first), The check-in time T2 for output can be 10:00 in the morning (that is, 30 minutes earlier) to reserve time for other inspections or procedures.

若用戶資料之需求值D1不為真,則可執行操作806。操作806可包含基於用戶序號輸出報到時間T3。用戶序號可為用戶資料中之序號欄位。處理模組及/或通信模組可經組態以執行操作806。輸出報到時間T3可包含以文字或聲音向用戶裝置140輸出報到時間T3。在一些實施例,假設用戶序號為23號(如預約號碼為23),預估的報到時間可為早上十點三十分;但因為初次訪問值及需求值D1皆不為真,輸出之報到時間T3可為早上十點三十分。If the demand value D1 of the user profile is not true, then operation 806 may be performed. Operation 806 may include outputting a check-in time T3 based on the user serial number. The user serial number can be the serial number field in the user data. A processing module and/or a communication module may be configured to perform operation 806 . Outputting the check-in time T3 may include outputting the check-in time T3 to the user device 140 in text or voice. In some embodiments, assuming that the user serial number is 23 (for example, the appointment number is 23), the estimated check-in time can be 10:30 in the morning; but because neither the initial visit value nor the demand value D1 is true, the output check-in time Time T3 may be ten thirty in the morning.

根據程序800,可以對同一日預約之用戶分配不同之報到時間以達到分流之效果。根據程序800,可於單日將不同的報到時間配置至多個用戶。根據程序800,用戶可經指示於指定時間點完成報到。According to the procedure 800, different check-in times can be assigned to users who make appointments on the same day to achieve the effect of diversion. According to process 800, different check-in times can be configured to multiple users on a single day. According to the procedure 800, the user can be instructed to complete the check-in at a specified time point.

圖9繪示根據本揭露之一些實施例之程序900的流程圖。程序900之各操作可由如圖1所示之系統100所執行。程序900之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序900之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序900可在用戶向醫院、診所、銀行或監理所等機構進行預約時執行。操作901可包含接收服務站P之一日期的預約人數。操作901可包含接收服務站P在某一日期的已知預約人數。服務站P之一日期的預約人數可自資料庫120接收。通信模組可經組態以執行操作901。在一些實施例中,可回應於用戶向醫院、診所、銀行或監理所等機構輸入基本資料或預約資料,而執行操作901。在一些實施例中,服務站P之一日期的預約人數可表示已預約某日上午李醫師門診的人數。FIG. 9 shows a flowchart of a process 900 according to some embodiments of the present disclosure. Each operation of the program 900 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 900 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 900 can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . The program 900 can be executed when the user makes an appointment with institutions such as hospitals, clinics, banks, or supervision institutes. Operation 901 may include receiving the number of appointments at service station P for a date. Operation 901 may include receiving a known number of reservations for a service station P on a certain date. The number of appointments for a date of service station P can be received from the database 120 . The communication module can be configured to perform operation 901 . In some embodiments, operation 901 may be performed in response to a user inputting basic information or appointment information to a hospital, clinic, bank, or supervision institute. In some embodiments, the number of appointments at the service station P on a certain date may represent the number of appointments for Dr. Li's outpatient clinic on a certain morning.

操作902可包含判定預約人數是否小於臨限值TH1。操作902可包含判定在操作901所接收之預約人數是否小於臨限值TH1。處理模組可經組態以執行操作902。在一些實施例中,判定預約人數是否小於臨限值TH1可表示判定已預約某日上午李醫師門診的人數是否小於10人。應注意的是,TH1不僅可取決於人數,亦可取決於其他參數。例如,TH1可取決於已預約用戶之已知所需服務之項目之多寡。例如,TH1可取決於某日之設備、資源等條件(例如因設備、資源或人員等條件而減少站點或服務站)。TH1可為浮動的。TH1可為固定的。Operation 902 may include determining whether the number of reservations is less than a threshold TH1. Operation 902 may include determining whether the number of reservations received in operation 901 is smaller than a threshold TH1. A processing module may be configured to perform operation 902 . In some embodiments, judging whether the number of appointments is less than the threshold value TH1 may mean judging whether the number of people who have made appointments for Dr. Li's outpatient clinic on a certain morning is less than 10. It should be noted that TH1 can depend not only on the number of people, but also on other parameters. For example, TH1 may depend on the number of items of services known to the subscribed user. For example, TH1 may depend on conditions such as equipment and resources on a certain day (such as reducing stations or service stations due to conditions such as equipment, resources or personnel). TH1 may be floating. TH1 may be fixed.

若預約人數小於臨限值TH1,則可執行操作903。操作903可包含於相應欄位上提供指示I1。操作903可包含在與操作901所指示之日期相應之欄位上提供指示I1。相應欄位可指示日期、地點等資訊。相應欄位可呈現日期、地點等資訊。處理模組及/或通信模組可經組態以執行操作903。提供指示I1可包含以顏色、文字或聲音向用戶裝置140提供指示I1。在一些實施例中,於相應欄位上提供指示I1可表示在某日上午李醫師門診之相應欄位上提供顏色(如綠色)、文字(如「空」)或聲音之指示。在一些實施例中,於相應欄位上提供指示I1可表示在某日上午之相應欄位上提供顏色(如綠色)、文字(如「空」)或聲音之指示。If the number of reservations is less than the threshold TH1, then operation 903 may be performed. Operation 903 may include providing an indication I1 on a corresponding field. Operation 903 may include providing an indication I1 on a field corresponding to the date indicated by operation 901 . The corresponding fields can indicate information such as date, location, etc. The corresponding fields can present information such as date and location. A processing module and/or a communication module may be configured to perform operation 903 . Providing the indication I1 may include providing the indication I1 to the user device 140 in color, text or sound. In some embodiments, providing the instruction I1 on the corresponding field may mean providing an instruction of color (such as green), text (such as "empty") or sound on the corresponding field of Dr. Li's outpatient clinic on a certain morning. In some embodiments, providing the indication I1 on the corresponding field may mean providing an indication of color (such as green), text (such as "empty") or sound on the corresponding field on a certain morning.

再次參考操作902,若預約人數不小於臨限值TH1,則可執行操作904。操作904可包含判定預約人數是否小於臨限值TH2。操作904可包含判定在操作901所接收之預約人數是否小於臨限值TH2。處理模組可經組態以執行操作904。在一些實施例中,判定預約人數是否小於臨限值TH2可表示判定已預約某日上午李醫師門診的人數是否小於30人。應注意的是,TH2不僅可取決於人數,亦可取決於其他參數。例如,TH2可取決於已預約用戶之已知所需服務之項目之多寡。例如,TH2可取決於某日之設備、資源等條件(例如因設備、資源或人員等條件而減少站點或服務站)。TH2可為浮動的。TH2可為固定的。Referring again to operation 902, if the number of reservations is not less than the threshold value TH1, then operation 904 may be performed. Operation 904 may include determining whether the number of reservations is less than a threshold TH2. Operation 904 may include determining whether the number of reservations received in operation 901 is smaller than a threshold TH2. A processing module may be configured to perform operation 904 . In some embodiments, judging whether the number of appointments is less than the threshold TH2 may mean judging whether the number of people who have made appointments for Dr. Li's outpatient clinic on a certain morning is less than 30. It should be noted that TH2 can depend not only on the number of people, but also on other parameters. For example, TH2 may depend on the number of items of services known to the subscribed user. For example, TH2 may depend on conditions such as equipment, resources, etc. on a certain day (such as reducing stations or service stations due to conditions such as equipment, resources, or personnel). TH2 can be floating. TH2 may be fixed.

若預約人數小於臨限值TH2,則可執行操作905。操作905可包含於相應欄位上提供指示I2。相應欄位可指示日期、地點等資訊。相應欄位可呈現日期、地點等資訊。操作905可包含在與操作901所指示之日期相應之欄位上提供指示I2。處理模組及/或通信模組可經組態以執行操作905。提供指示I2可包含以顏色、文字或聲音向用戶裝置140提供指示I2。在一些實施例中,於相應欄位上提供指示I2可表示在某日上午李醫師門診之相應欄位上提供顏色(如黃色)、文字(如「忙」)或聲音之指示。在一些實施例中,於相應欄位上提供指示I2可表示在某日上午之相應欄位上提供顏色(如黃色)、文字(如「忙」)或聲音之指示。If the number of reservations is less than the threshold TH2, then operation 905 may be performed. Operation 905 may include providing an indication I2 on the corresponding column. The corresponding fields can indicate information such as date, location, etc. The corresponding fields can present information such as date and location. Operation 905 may include providing indication I2 on a field corresponding to the date indicated by operation 901 . A processing module and/or a communication module may be configured to perform operation 905 . Providing the indication I2 may include providing the indication I2 to the user device 140 in color, text or sound. In some embodiments, providing the indication I2 on the corresponding field may mean providing an indication of color (such as yellow), text (such as "busy") or sound on the corresponding field of Dr. Li's outpatient clinic on a certain morning. In some embodiments, providing the indication I2 on the corresponding field may mean providing an indication of color (such as yellow), text (such as "busy") or sound on the corresponding field in the morning of a certain day.

再次參考操作904,若預約人數不小於臨限值TH2,則可執行操作906。操作906可包含於相應欄位上提供指示I3。相應欄位可指示日期、地點等資訊。相應欄位可呈現日期、地點等資訊。操作906可包含在與操作901所指示之日期相應之欄位上提供指示I3。處理模組及/或通信模組可經組態以執行操作906。提供指示I3可包含以顏色、文字或聲音向用戶裝置140提供指示I3。在一些實施例中,於相應欄位上提供指示I3可表示在某日上午李醫師門診之相應欄位上提供顏色(如紅色)、文字(如「滿」)或聲音之指示。在一些實施例中,於相應欄位上提供指示I3可表示在某日上午之相應欄位上提供顏色(如紅色)、文字(如「滿」)或聲音之指示。Referring again to operation 904, if the number of reservations is not less than the threshold TH2, then operation 906 may be performed. Operation 906 may include providing an indication I3 on the corresponding field. The corresponding fields can indicate information such as date, location, etc. The corresponding fields can present information such as date and location. Operation 906 may include providing an indication I3 on a field corresponding to the date indicated by operation 901 . A processing module and/or a communication module may be configured to perform operation 906 . Providing the indication I3 may include providing the indication I3 to the user device 140 in color, text or sound. In some embodiments, providing the indication I3 on the corresponding field may mean providing an indication of color (such as red), text (such as "full") or sound on the corresponding field of Dr. Li's outpatient clinic on a certain morning. In some embodiments, providing the indication I3 on the corresponding field may mean providing an indication of color (such as red), text (such as "full") or sound on the corresponding field on a certain morning.

根據程序900,可以達到分流以及平均化不同日期之預約人數之效果。根據程序900,可將不同的預約日期提供至多個用戶。According to the procedure 900, the effects of splitting and averaging the number of appointments on different dates can be achieved. According to procedure 900, different appointment dates may be provided to multiple users.

圖10繪示根據本揭露之一些實施例之程序1000的流程圖。程序1000之各操作可由如圖1所示之系統100所執行。程序1000之各操作可由如圖1所示之系統100中之伺服器110或服務站裝置130所執行。程序1000之各操作可由如圖1所示之系統100與用戶裝置140協同運作。程序1000可在用戶向醫院、診所、銀行或監理所等機構進行預約時執行。操作1001可包含接收用戶資料。用戶資料可能自資料庫120接收。通信模組可經組態以執行操作1001。FIG. 10 shows a flowchart of a process 1000 according to some embodiments of the present disclosure. Each operation of the program 1000 can be executed by the system 100 shown in FIG. 1 . Each operation of the program 1000 can be executed by the server 110 or the service station device 130 in the system 100 shown in FIG. 1 . The various operations of the program 1000 can be operated cooperatively by the system 100 shown in FIG. 1 and the user device 140 . The program 1000 can be executed when the user makes an appointment with institutions such as hospitals, clinics, banks, or supervision institutes. Operation 1001 may include receiving user profile. User profiles may be received from database 120 . The communication module can be configured to perform operation 1001 .

操作1002可包含判定一日期是否位於客戶資料之特別服務期間內。特別服務期間可能是客戶資料中用以指示一期間的一欄位。舉例而言,客戶資料中之一欄位可包含「20210406-20210413」,以指示一特別服務期間。處理模組可經組態以執行操作1002。在一些實施例中,判定一日期是否位於客戶資料之特別服務期間內可能表示判定一日期是否位於患者之排卵期間。Operation 1002 can include determining whether a date falls within a particular service period for the customer profile. A special service period may be a field in the customer profile to indicate a period. For example, a field in the customer profile may contain "20210406-20210413" to indicate a special service period. A processing module may be configured to perform operation 1002 . In some embodiments, determining whether a date falls within a particular service period of the client profile may represent determining whether a date falls within the patient's ovulation period.

若判定一日期位於客戶資料之特別服務期間內,則可執行操作1003。操作1003可包含於該相應欄位上提供特別服務指示I4。相應欄位可指示日期、地點等資訊。相應欄位可呈現日期、地點等資訊。操作1003可包含在與操作1002所指示之日期相應之欄位上提供指示I4。處理模組及/或通信模組可經組態以執行操作1003。提供指示I4可包含以顏色、文字或聲音向用戶裝置140提供指示I4。在一些實施例中,於相應欄位上提供指示I4可能表示在2021年4月6日至2021年4月13日之相應欄位上提供顏色(如粉紅色)、文字(如「排卵期間」)或聲音之指示。If it is determined that a date is within the special service period of the customer data, then operation 1003 can be performed. Operation 1003 may include providing a special service instruction I4 on the corresponding column. The corresponding fields can indicate information such as date, location, etc. The corresponding fields can present information such as date and location. Operation 1003 may include providing an indication I4 on a field corresponding to the date indicated by operation 1002 . A processing module and/or a communication module may be configured to perform operation 1003 . Providing the indication I4 may include providing the indication I4 to the user device 140 in color, text or sound. In some embodiments, providing indication I4 on the corresponding field may mean providing color (such as pink), text (such as "ovulation period" ) or voice instructions.

若判定一日期不位於客戶資料之特別服務期間內,則可執行操作1004。操作1004可包含於該相應欄位上不提供特別服務指示I4。操作1004可包含在與操作1002所指示之日期相應之欄位上不提供指示I4。處理模組及/或通信模組可經組態以執行操作1004。在一些實施例中,於相應欄位上不提供指示I4可能表示在2021年4月6日至2021年4月13日之相應欄位上不提供顏色(如粉紅色)、文字(如「排卵」)或聲音之指示。If it is determined that a date is not within the special service period of the customer data, then operation 1004 can be performed. Operation 1004 may include not providing a special service indication I4 on the corresponding field. Operation 1004 may include not providing indication I4 on the field corresponding to the date indicated by operation 1002 . A processing module and/or a communication module may be configured to perform operation 1004 . In some embodiments, not providing an indication I4 on the corresponding field may mean that no color (such as pink), text (such as "ovulation period") is provided on the corresponding field from April 6, 2021 to April 13, 2021 ”) or voice instructions.

根據程序1000,可以達到根據用戶之特別服務期間(如排卵期間)而預約服務,並順利進行相關服務(例如微創手術、取卵)。According to the procedure 1000, service appointments can be made according to the user's special service period (such as ovulation period), and related services (such as minimally invasive surgery, egg retrieval) can be carried out smoothly.

雖然已參考本揭露之具體實施例描述及說明本發明,但此等描述及說明並不限制本發明。熟習此項技術者應理解,在不脫離如由隨附申請專利範圍界定的本發明之真實精神及範圍的情況下,可作出各種改變且可取代等效物。說明可不必按比例繪製。歸因於製造製程及公差,本申請中之藝術再現與實際發明中之藝術再現之間可存在區別。可存在並未特定說明的本發明之其他實施例。應將本說明書及圖式視為說明性而非限制性的。可作出修改,以使特定情況、材料、物質之組成、方法或製程適應於本發明之目標、精神及範圍。所有此類修改意欲在此處附加之申請專利範圍之範圍內。雖然已參考按特定次序執行之特定操作描述本文中所揭示的方法,但將理解,在不脫離本發明之教示的情況下,可組合、再細分或重新定序此等操作以形成等效方法。因此,除非本文中另外特定地指示,否則操作之次序及分組並非本發明之限制。此外,在上述實施例及其類似者中詳述之效果僅為實例。因此,本申請可進一步具有其他效果。While the invention has been described and illustrated with reference to specific embodiments of the disclosure, such description and illustration do not limit the invention. It will be understood by those skilled in the art that various changes may be made and equivalents may be substituted without departing from the true spirit and scope of the invention as defined by the appended claims. Illustrations may not necessarily be drawn to scale. Due to manufacturing processes and tolerances, differences may exist between the artistic reproductions in this application and those in the actual invention. There may be other embodiments of the invention not specifically described. The specification and drawings are to be regarded as illustrative rather than restrictive. Modifications may be made to adapt a particular situation, material, composition of matter, method or process to the objective, spirit and scope of the invention. All such modifications are intended to be within the scope of the claims appended hereto. Although methods disclosed herein have been described with reference to particular operations performed in a particular order, it will be understood that such operations may be combined, subdivided, or reordered to form equivalent methods without departing from the teachings of the invention. . Thus, unless specifically indicated otherwise herein, the order and grouping of operations is not a limitation of the invention. In addition, the effects detailed in the above-mentioned embodiments and the like are merely examples. Therefore, the present application can further have other effects.

另外,圖中所繪示之邏輯流程未必需要所展示之特定次序或順序次序來實現合意結果。另外,可提供其他步驟,或可自所闡述流程消除若干步驟,且可向所闡述系統添加或自所闡述系統移除其他組件。因此,其他實施例皆在所附申請專利範圍之範疇內。In addition, the logic flows depicted in the figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In addition, other steps may be provided, or steps may be eliminated, from the described flows, and other components may be added to or removed from the described systems. Therefore, other embodiments are within the scope of the attached claims.

100:系統 110:伺服器 111:輸入輸出模組 112:記憶模組 113:處理模組 114:通信模組 120:資料庫 121:輸入輸出模組 122:記憶模組 123:處理模組 124:通信模組 130:服務站裝置 131:輸入輸出模組 132:記憶模組 133:處理模組 134:通信模組 140:用戶裝置 141:輸入輸出模組 142:記憶模組 143:處理模組 144:通信模組 200:程序 201:操作 202:操作 203:操作 204:操作 205:操作 206:操作 207:操作 208:操作 209:操作 210:操作 211:操作 212:操作 300A:程序 300B:程序 301:操作 302:操作 303:操作 304:操作 305:操作 306:操作 307:操作 308:操作 309:操作 310:操作 311:操作 312:操作 313:操作 314:操作 315:操作 316:操作 317:操作 400:程序 401:操作 402:操作 403:操作 500:程序 501:操作 502:操作 503:操作 504:操作 505:操作 506:操作 507:操作 600:程序 601:操作 602:操作 700:程序 701:操作 702:操作 703:操作 704:操作 705:操作 706:操作 800:程序 801:操作 802:操作 803:操作 804:操作 805:操作 806:操作 900:程序 901:操作 902:操作 903:操作 904:操作 905:操作 906:操作 1000:程序 1001:操作 1002:操作 1003:操作 1004:操作 100: system 110: server 111: Input and output module 112: memory module 113: Processing module 114: Communication module 120: database 121: Input and output module 122: memory module 123: Processing module 124: Communication module 130: Service station device 131: Input and output module 132: memory module 133: Processing module 134:Communication module 140: user device 141: Input and output module 142: memory module 143: Processing module 144:Communication module 200: program 201: Operation 202: Operation 203: Operation 204: Operation 205: Operation 206: Operation 207: Operation 208: Operation 209: Operation 210: Operation 211: Operation 212: Operation 300A: Procedure 300B: Procedure 301: Operation 302: Operation 303: Operation 304: Operation 305: Operation 306: Operation 307: Operation 308: Operation 309: Operation 310: Operation 311: Operation 312: Operation 313: Operation 314: Operation 315: Operation 316: Operation 317: Operation 400: Procedure 401: Operation 402: operation 403: operation 500: program 501: Operation 502: Operation 503: Operation 504: Operation 505: Operation 506: Operation 507: Operation 600: program 601: Operation 602: Operation 700: program 701: Operation 702: Operation 703: Operation 704: Operation 705: Operation 706: Operation 800: program 801: Operation 802: Operation 803: Operation 804: Operation 805: Operation 806: Operation 900: program 901: Operation 902: Operation 903: Operation 904: Operation 905: Operation 906: Operation 1000: program 1001: operation 1002: Operation 1003: operation 1004: operation

圖1繪示根據本揭露之一些實施例的系統及裝置。FIG. 1 illustrates systems and devices according to some embodiments of the present disclosure.

圖2繪示根據本揭露之一些實施例之方法的流程圖。FIG. 2 illustrates a flowchart of a method according to some embodiments of the present disclosure.

圖3A及圖3B繪示根據本揭露之一些實施例之程序的流程圖。3A and 3B illustrate a flowchart of a process according to some embodiments of the present disclosure.

圖4繪示根據本揭露之一些實施例之程序的流程圖。FIG. 4 illustrates a flowchart of a procedure according to some embodiments of the present disclosure.

圖5繪示根據本揭露之一些實施例之程序的流程圖。FIG. 5 shows a flowchart of a procedure according to some embodiments of the present disclosure.

圖6繪示根據本揭露之一些實施例之程序的流程圖。FIG. 6 illustrates a flowchart of a procedure according to some embodiments of the present disclosure.

圖7繪示根據本揭露之一些實施例之程序的流程圖。FIG. 7 illustrates a flowchart of a procedure according to some embodiments of the present disclosure.

圖8繪示根據本揭露之一些實施例之程序的流程圖。FIG. 8 illustrates a flowchart of a procedure according to some embodiments of the present disclosure.

圖9繪示根據本揭露之一些實施例之程序的流程圖。FIG. 9 shows a flowchart of a procedure according to some embodiments of the present disclosure.

圖10繪示根據本揭露之一些實施例之程序的流程圖。FIG. 10 shows a flowchart of a procedure according to some embodiments of the present disclosure.

為更好地理解本揭露之前述態樣以及其額外態樣及實施例,應結合以上圖式參考下文實施方式。在各個圖式中,相似參考符號指示相似元件。應注意,各種特徵可能未按比例繪製。實際上,出於清晰描述之目的,可任意增大或減小各種特徵之大小。For a better understanding of the aforementioned aspects of the present disclosure, as well as additional aspects and embodiments thereof, reference should be made to the following description in conjunction with the above figures. In the various drawings, like reference symbols indicate like elements. It should be noted that various features may not be drawn to scale. In fact, the dimensions of the various features may be arbitrarily increased or reduced for clarity of description.

100:系統 110:伺服器 111:輸入輸出模組 112:記憶模組 113:處理模組 114:通信模組 120:資料庫 121:輸入輸出模組 122:記憶模組 123:處理模組 124:通信模組 130:服務站裝置 131:輸入輸出模組 132:記憶模組 133:處理模組 134:通信模組 140:用戶裝置 141:輸入輸出模組 142:記憶模組 143:處理模組 144:通信模組 100: system 110: server 111: Input and output module 112: memory module 113: Processing module 114: Communication module 120: database 121: Input and output module 122: memory module 123: Processing module 124: Communication module 130: Service station device 131: Input and output module 132: memory module 133: Processing module 134:Communication module 140: user device 141: Input and output module 142: memory module 143: Processing module 144:Communication module

Claims (10)

一種電子系統,其包括:一伺服器裝置;複數個服務站裝置;以及一資料庫裝置,其中該伺服器裝置進一步包含:一通信模組,其經組態以:與一用戶之一用戶裝置通信耦合;自該資料庫裝置接收該用戶之用戶資料;自一服務站之一第一服務站裝置接收一現在序號及一排隊人數;回應於該用戶資料之一第一需求值為真,自一第一站點之一第二服務站裝置接收該第一站點之一等待人數;及回應於一第一等待時間小於一排隊時間,傳送前往該第一站點之一第一信號至該用戶裝置;一記憶模組,其經組態以儲存多個指令及資訊;及一處理模組,其經組態以耦合至該通信模組及該記憶模組並基於儲存於該記憶模組之指令及資訊執行以下操作:基於該服務站之該現在序號、該服務站之該排隊人數以及該用戶資料之一序號,判定該排隊時間;回應於該用戶資料之該第一需求值為真,基於該第一站點之該等待人數,判定該第一等待時間;及 回應於該第一等待時間小於該排隊時間,將該用戶排入該服務站之一隊列及該第一站點之一隊列。 An electronic system comprising: a server device; a plurality of service station devices; and a database device, wherein the server device further includes: a communication module configured to: communicate with a user device of a user Communication coupling; Receive the user information of the user from the database device; Receive a current serial number and a queue number from a first service station device of a service station; Response to a first demand value of the user information is true, from A second service station device of a first station receives a waiting number of the first station; and in response to a first waiting time being less than a queue time, sends a first signal to the first station to the a user device; a memory module configured to store a plurality of instructions and information; and a processing module configured to be coupled to the communication module and the memory module based on the The following operations are performed based on the instructions and information of the service station: based on the current serial number of the service station, the queue number of the service station and the serial number of the user data, determine the queuing time; respond to the first demand value of the user data as true , determine the first waiting time based on the number of people waiting at the first station; and In response to the first waiting time being less than the queuing time, queuing the user into a queue at the service station and a queue at the first station. 如請求項1之電子系統,其中該伺服器裝置之該通信模組進一步經組態以:回應於該用戶資料之一第二需求值為真,自一第二站點之一第三服務站裝置接收該第二站點之一等待人數;及其中該伺服器裝置之該處理模組進一步經組態以:回應於該用戶資料之該第二需求值為真,基於該第二站點之該等待人數,判定一第二等待時間;及回應於該第一等待時間與該第二等待時間之一總和小於該排隊時間,將該用戶排入該服務站之該隊列、該第一站點之該隊列及該第二站點之一隊列。 The electronic system as claimed in claim 1, wherein the communication module of the server device is further configured to: respond to a second demand value of the user data as true, from a second site to a third service station The device receives a waiting number of the second site; and wherein the processing module of the server device is further configured to: respond to the second demand value of the user data as true, based on the second site The waiting number determines a second waiting time; and in response to a sum of the first waiting time and the second waiting time being less than the queuing time, the user is put into the queue of the service station, the first site The queue and a queue of the second site. 如請求項2之電子系統,其中該伺服器裝置之該通信模組進一步經組態以:回應於該第一等待時間小於該第二等待時間,傳送前往該第一站點之該第一信號至該用戶裝置。 The electronic system of claim 2, wherein the communication module of the server device is further configured to: transmit the first signal to the first site in response to the first waiting time being less than the second waiting time to the user device. 如請求項2之電子系統,其中該伺服器裝置之該通信模組進一步經組態以:回應於該第一等待時間不小於該第二等待時間,傳送前往該第二站點之一第二信號至該用戶裝置。 The electronic system of claim 2, wherein the communication module of the server device is further configured to: in response to the first waiting time not less than the second waiting time, send a second signal to the user device. 如請求項1之電子系統,其中該伺服器裝置之該通信模組進一步經組態以:回應於該用戶資料之該第一需求值為真,自一第三站點之一第四服務站裝置接收該第三站點之一等待人數;及回應於一第三等待時間小於該排隊時間,且該第三等待時間小於該第一等待時間,傳送前往該第三站點之一第三信號至該用戶裝置,及其中該伺服器裝置之該處理模組進一步經組態以:回應於該用戶資料之該第一需求值為真,基於該第三站點之該等待人數,判定第三等待時間;及回應於該第三等待時間小於該排隊時間,且該第三等待時間小於該第一等待時間,將該用戶排入該服務站之一隊列及該第三站點之一隊列。 The electronic system as claimed in claim 1, wherein the communication module of the server device is further configured to: respond to the first demand value of the user data as true, from a third station to a fourth service station The device receives a waiting number at the third station; and in response to a third waiting time being less than the queue time, and the third waiting time being less than the first waiting time, sending a third signal to the third station To the user device, and the processing module of the server device wherein is further configured to: in response to the first demand value of the user data being true, based on the waiting number of the third site, determine the third waiting time; and in response to the third waiting time being less than the queuing time and the third waiting time being less than the first waiting time, queuing the user into a queue at the service station and a queue at the third station. 如請求項1之電子系統,其中該伺服器裝置之該通信模組進一步經組態以自該服務站之該第一服務站裝置接收該服務站之一特別服務清單;及其中該伺服器裝置之該處理模組進一步經組態以:基於該服務站之該現在序號、該用戶資料之該序號及該特別服務清單,判定一特別服務人數;及基於該服務站之該現在序號、該服務站之該排隊人數、該用戶資料之該序號以及該特別服務人數,判定該排隊時間。 The electronic system of claim 1, wherein the communication module of the server device is further configured to receive a special service list of the service station from the first service station device of the service station; and wherein the server device The processing module is further configured to: determine a special service number based on the current serial number of the service station, the serial number of the user information and the special service list; and based on the current serial number of the service station, the service The queuing number of the station, the serial number of the user information and the number of the special service are used to determine the queuing time. 如請求項1之電子系統,其中該伺服器裝置之該通信模組進一步經組態以回應於該第一站點已完成該用戶之一服務,傳送前往該服務站之一第四信號至該用戶裝置;及其中該伺服器裝置之該處理模組進一步經組態以回應於該服務站之該現在序號大於該用戶資料之該序號,將該用戶排入該服務站之該隊列之一特定位置。 The electronic system as claimed in claim 1, wherein the communication module of the server device is further configured to send a fourth signal to the service station to the first station in response to the completion of a service of the user by the first station user device; and wherein the processing module of the server device is further configured to enqueue the user to a specific one of the queue at the service station in response to the current sequence number of the service station being greater than the sequence number of the user profile Location. 一種藉由一電子系統執行排序之方法,其包括:藉由一伺服器裝置之一通信模組而自一資料庫裝置接收一用戶之用戶資料;藉由該伺服器裝置之該通信模組而自一服務站之一第一服務站裝置接收該服務站之一現在序號及一排隊人數;基於該現在序號、該排隊人數以及該用戶資料之一序號,藉由一伺服器裝置之一處理模組判定一排隊時間;回應於該用戶資料之一第一需求值為真,藉由該伺服器裝置之該通信模組而自一第一站點之一第二服務站裝置接收該第一站點之一等待人數;基於該第一站點之該等待人數,藉由該伺服器裝置之該處理模組判定一第一等待時間;以及回應於該第一等待時間小於該排隊時間,藉由該伺服器裝置之該通信模組傳送前往該第一站點之一第一信號至該用戶,並藉由該伺服器裝置之該處理模組將該用戶排入該服務站之一隊列及該第一站點之一隊列。 A method for sorting by an electronic system, comprising: receiving user data of a user from a database device through a communication module of a server device; Receive a current serial number of the service station and a queue number from a first service station device of a service station; based on the current serial number, the queue number and a serial number of the user data, by a processing module of a server device Group judges a queuing time; in response to a first demand value of the user data being true, the first station is received from a second service station device of a first station by the communication module of the server device A number of people waiting at one point; based on the number of people waiting at the first site, a first waiting time is determined by the processing module of the server device; and in response to the first waiting time being less than the queuing time, by The communication module of the server device transmits a first signal to the first site to the user, and the user is placed into a queue of the service station by the processing module of the server device and the One of the first sites queues. 如請求項8之方法,其進一步包括:回應於該用戶資料之一第二需求值為真,藉由該伺服器裝置之該通信模組而自一第二站點之一第三服務站裝置接收該第二站點之一等待人數;基於該第二站點之該等待人數,藉由該伺服器裝置之該處理模組判定第二等待時間;回應於該第一等待時間與該第二等待時間之一總和小於該排隊時間,藉由該伺服器裝置之該處理模組將該用戶排入該服務站之該隊列、該第一站點之該隊列及該第二站點之一隊列。 The method of claim 8, further comprising: in response to a second request value of the user data being true, from a third service station device of a second site through the communication module of the server device Receive a waiting number of the second site; based on the waiting number of the second site, determine a second waiting time by the processing module of the server device; respond to the first waiting time and the second A sum of waiting times is less than the queuing time, and the user is put into the queue of the service station, the queue of the first site and the queue of the second site by the processing module of the server device . 如請求項8之方法,其進一步包括:回應於該用戶資料之該第一需求值為真,藉由該伺服器裝置之該通信模組而自一第三站點之一第四服務站裝置接收該第三站點之一等待人數;基於該第三站點之該等待人數,藉由該伺服器裝置之該處理模組判定一第三等待時間;回應於該第三等待時間小於該排隊時間,且該第三等待時間小於該第一等待時間,藉由該伺服器裝置之該通信模組傳送前往該第三站點之一第三信號至該用戶,並藉由該伺服器裝置之該處理模組將該用戶排入該服務站之一隊列及該第三站點之一隊列。 The method according to claim 8, further comprising: in response to the first demand value of the user data being true, from a fourth service station device at a third site through the communication module of the server device Receiving a number of people waiting at the third site; based on the number of people waiting at the third site, determining a third waiting time by the processing module of the server device; responding to the fact that the third waiting time is less than the queue time, and the third waiting time is less than the first waiting time, the communication module of the server device sends a third signal to the third site to the user, and the server device sends a third signal to the user The processing module queues the user into a queue of the service station and a queue of the third station.
TW111141485A 2021-06-22 2021-06-22 Method for queuing and the related electronic device TWI798158B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TW111141485A TWI798158B (en) 2021-06-22 2021-06-22 Method for queuing and the related electronic device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TW111141485A TWI798158B (en) 2021-06-22 2021-06-22 Method for queuing and the related electronic device

Publications (2)

Publication Number Publication Date
TW202312049A TW202312049A (en) 2023-03-16
TWI798158B true TWI798158B (en) 2023-04-01

Family

ID=86690588

Family Applications (1)

Application Number Title Priority Date Filing Date
TW111141485A TWI798158B (en) 2021-06-22 2021-06-22 Method for queuing and the related electronic device

Country Status (1)

Country Link
TW (1) TWI798158B (en)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997015136A1 (en) * 1995-10-17 1997-04-24 British Telecommunications Public Limited Company Customer queuing arrangement
TWI556187B (en) * 2015-06-26 2016-11-01 新誼整合科技股份有限公司 Method, system for organizing order of medical diagnosis, and a computer-readable storage device
CN107833341A (en) * 2017-11-22 2018-03-23 深圳怡化电脑股份有限公司 A kind of intelligent queuing method, equipment and computer-readable recording medium
CN112700582A (en) * 2020-12-23 2021-04-23 安徽航天信息有限公司 Queuing and calling method, electronic equipment and storage medium

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997015136A1 (en) * 1995-10-17 1997-04-24 British Telecommunications Public Limited Company Customer queuing arrangement
TWI556187B (en) * 2015-06-26 2016-11-01 新誼整合科技股份有限公司 Method, system for organizing order of medical diagnosis, and a computer-readable storage device
CN107833341A (en) * 2017-11-22 2018-03-23 深圳怡化电脑股份有限公司 A kind of intelligent queuing method, equipment and computer-readable recording medium
CN112700582A (en) * 2020-12-23 2021-04-23 安徽航天信息有限公司 Queuing and calling method, electronic equipment and storage medium

Also Published As

Publication number Publication date
TW202312049A (en) 2023-03-16

Similar Documents

Publication Publication Date Title
Green Capacity planning and management in hospitals
Pink et al. Physicians in health care management: 3. Case Mix Groups and Resource Intensity Weights: an overview for physicians.
CN108461133B (en) Intelligent triage management system for hospital and medical server used by same
CN103455960A (en) Doctor-seeing system based on smart phone terminal and doctor-seeing method thereof
CN110544526A (en) intelligent diagnosis guide processing method, system and server
WO2007104007A2 (en) Patient discharge system and associated methods
CN109545352A (en) Hospital guide's method of servicing, device, electronic equipment and storage medium
Ahmad et al. A simulation based study for managing hospital resources by reducing patient waiting time
TWI798158B (en) Method for queuing and the related electronic device
CN109844782A (en) Including the CAD shifted automatically
TWM619962U (en) Electronic device for queuing
van de Vrugt et al. Assigning treatment rooms at the emergency department
TWI778679B (en) Method for queuing and the related electronic device
Metz et al. Increasing timely and available prenatal studies by electronic health records
Carotenuto et al. Identifying factors important to patients for resuming elective imaging during the COVID-19 pandemic
Abdelghany et al. Individual versus integrated simulation techniques in healthcare applications
JPH11213066A (en) Hospital information system
van de Vrugt et al. Rapid diagnoses at the breast center of Jeroen Bosch Hospital: a case study invoking queueing theory and discrete event simulation
TWI592884B (en) A business model of inter-active re-arranging the order for to serve the late arrived patients
Chandra et al. A Systematic Survey on Different Modeling Methods to Manage Waiting Time in Ambulatory Patient Services
WO2019243210A1 (en) Medical image reconstruction cloud scheduler
Kristjanson Febrile neutropenia, the empirical strike back
A Knight Change management in cancer care: a one-stop gynaecology clinic
WO2021143842A1 (en) Graded diagnosis and treatment platform, system and method
Alkhawaldeh et al. OB-GYN Telehealth Access and Utilization During COVID-19: Racial and Sociodemographic Disparities