CN110544526A

CN110544526A - intelligent diagnosis guide processing method, system and server

Info

Publication number: CN110544526A
Application number: CN201910842980.2A
Authority: CN
Inventors: 欧阳懿; 梁绮碧; 曾轲
Original assignee: Mai Qi Bio Tech Ltd Guangzhou One Hundred
Current assignee: Mai Qi Bio Tech Ltd Guangzhou One Hundred
Priority date: 2019-09-06
Filing date: 2019-09-06
Publication date: 2019-12-06

Abstract

The invention discloses an intelligent diagnosis guide processing method, an intelligent diagnosis guide processing system and a server. The method comprises the following steps: generating diagnosis guide information containing diagnosis flow information and flow queuing information for a patient according to input patient information, and establishing a binding relationship between the patient information and the diagnosis guide information and a Radio Frequency Identification (RFID) label of an RFID label device distributed to the patient; and sending the diagnosis guide information to the mobile terminal equipment of the patient and/or a display screen of the hospital for display. The scheme provided by the invention can effectively guide the patient to see a doctor and improve the diagnosis and treatment efficiency of the hospital.

Description

Intelligent diagnosis guide processing method, system and server

Technical Field

The invention relates to the technical field of medical treatment and Internet, in particular to an intelligent diagnosis guide processing method, an intelligent diagnosis guide processing system and a server.

background

With the rapid development of the internet technology, more and more industries are combined with the internet, more convenient services are provided for users, medical treatment is closely related to the lives of all people, and people can generally register in hospitals to see a doctor when the bodies of the people are uncomfortable.

at present, hospitals are provided with various departments, and the treatment process is generally long. For the patient, the patient may waste most of the time in the hospital in the aspects of inquiring, guiding, registering, queuing, finding department, waiting in line, paying in line, checking in line, and the like. For patients with unfamiliar treatment procedures, sometimes the conditions that the examination time is missed, the examination result cannot be found, or the doctor needs to change days and register after going to work and wanting to register a special number after the examination are finished can occur. For the hospital administrator, the patient can be better guided to complete the procedures of treatment, examination, payment and the like corresponding to the self condition of the patient, the management guides the flow distribution of the patient, the scheduling condition of the existing doctor and nurse is optimized, so that the staff is allocated in time aiming at the peak of the flow, the operating efficiency of the hospital staff is improved, and the medical experience of the patient is improved.

However, an intelligent diagnosis guide method which can more effectively guide the patient to see a doctor and improve the diagnosis and treatment efficiency of the hospital does not exist at present.

disclosure of Invention

In view of the above, the present invention provides an intelligent diagnosis guide processing method, system and server, which can effectively guide the patient to see a doctor and improve the diagnosis efficiency of a hospital.

the invention provides an intelligent diagnosis guide processing method, which comprises the following steps:

generating diagnosis guide information containing diagnosis flow information and flow queuing information for a patient according to input patient information, and establishing a binding relationship between the patient information and the diagnosis guide information and a Radio Frequency Identification (RFID) label of an RFID label device distributed to the patient;

And sending the diagnosis guide information to the mobile terminal equipment of the patient and/or a display screen of the hospital for display.

Further, the method further comprises:

Receiving information obtained by reading the RFID tag by RFID reading equipment, confirming that the doctor reports and updates flow queuing information in the diagnosis guide information according to the received information, and/or updating the flow queuing information in the diagnosis guide information according to doctor diagnosis information;

and sending the updated guide information to the mobile terminal equipment of the patient and/or a display screen of the hospital for display. Further, the method further comprises:

Acquiring information of adjustment or cancellation of a treatment process sent by the patient through the mobile terminal equipment;

Updating the diagnosis guide information according to the information of the adjustment or cancellation of the treatment flow;

And sending the updated guide information to the mobile terminal equipment of the patient and/or a hospital display screen for display.

further, the method further comprises:

Acquiring medical advice information, wherein the medical advice information is set by medical staff according to the seeing-doctor condition of the doctor;

Updating the diagnosis guide information according to the medical advice information;

further, the method further comprises:

Generating diagnosis and treatment flow statistical information according to the report information of the patient, the diagnosis guide information and the doctor diagnosis information;

and sending the diagnosis and treatment flow statistical information to flow monitoring equipment of a hospital for display.

Further, the method further comprises:

Acquiring diagnosis and treatment allocation information, wherein the diagnosis and treatment allocation information is adjusted and set according to the diagnosis and treatment flow statistical information or is adjusted and set by medical staff according to the diagnosis and treatment condition;

Updating the diagnosis guide information according to the diagnosis and treatment allocation information;

Further, the flow queuing information comprises queuing suggestion information obtained by calculation according to a set algorithm; and/or the treatment flow information comprises a treatment item sequence and a corresponding treatment position.

Further, the RFID tag device is a smart watch, a smart bracelet, a RFID wristband or a medical record book attached with a RFID tag.

further, the method further comprises:

Generating a two-dimensional code containing the information of the patient and the information of the diagnosis guide;

And sending the two-dimensional code to the intelligent watch or intelligent bracelet of the patient, or printing and pasting the two-dimensional code on the intelligent watch, intelligent bracelet, RFID (radio frequency identification) wrist strap and medical record book of the patient so as to enable the mobile terminal equipment of the patient to scan the two-dimensional code.

further, the method further comprises:

when the pre-ordered medical patients in the flow queuing information are detected to meet the preset number, a reminding command is sent to the intelligent watch, the intelligent bracelet or the mobile terminal equipment of the medical patients, and the medical patients are reminded by the intelligent watch, the intelligent bracelet or the mobile terminal equipment in a vibration mode or a voice mode.

the invention also provides another intelligent diagnosis guide processing method, which comprises the following steps:

generating a diagnosis guide message containing the information of the diagnosis flow and the flow queuing information for the patient according to the input information of the patient;

And sending the diagnosis guide information to a public number, an applet or an APP for storing a diagnosis information base established by the patient, and inquiring the diagnosis guide information by the patient through the public number, the applet or the APP.

the invention also provides an intelligent diagnosis guide processing system, which comprises:

The server is used for generating diagnosis guide information containing diagnosis flow information and flow queuing information for a patient according to the input information of the patient, establishing a binding relationship between the information of the patient and the diagnosis guide information and a Radio Frequency Identification (RFID) label of an RFID label device distributed to the patient, and sending the diagnosis guide information to the mobile terminal equipment and/or a hospital display screen of the patient for display;

the RFID label device is used for setting a radio frequency identification RFID label and establishing a binding relationship with the information of the patient and the information of the patient;

And the mobile terminal equipment or the display screen is used for receiving and displaying the diagnosis guide information sent by the server.

Further, the RFID reading device is used for reading the information of the RFID label and sending the read information to the server;

the server receives the information acquired by the RFID reading equipment reading the RFID tag, confirms the attendance of the patient according to the received information, and updates the flow queuing information in the diagnosis guide information, and/or updates the flow queuing information in the diagnosis guide information according to the doctor visit information;

And sending the updated guide information to the mobile terminal equipment of the patient and/or a display screen of the hospital for display. Further, the method also comprises the following steps:

And the flow monitoring equipment is used for receiving and displaying the diagnosis and treatment flow statistical information sent by the server, wherein the server generates the diagnosis and treatment flow statistical information according to the report information of the patient, the diagnosis guide information and the doctor diagnosis information.

Further, the method also comprises the following steps:

The nurse end equipment is used for acquiring registration information of the patient from the server and generating a two-dimensional code according to the patient information of the patient, so that the mobile terminal is in communication connection with the server by scanning the two-dimensional code;

And the doctor end equipment is used for acquiring the flow queuing information and the current doctor seeing information from the server and sending the information for calling the doctor and confirming the doctor to the server.

the present invention also provides a server comprising:

The generation module is used for generating the diagnosis guide information comprising the diagnosis process information and the process queuing information for the patient according to the input information of the patient;

The binding module is used for establishing a binding relationship between the information of the patient, the diagnosis guide information generated by the generation module and the radio frequency identification RFID label of the RFID label device distributed to the patient;

And the sending module is used for sending the diagnosis guide information generated by the generating module to the mobile terminal equipment of the patient and/or a hospital display screen for display.

As can be seen from the above, according to the technical solution of the embodiment of the present invention, the server may generate the referral information including the referral flow information and the flow queuing information for the referrer according to the input referrer information, establish a binding relationship between the referrer information and the RFID tag of the RFID tag device assigned to the referrer, send the referral information to the mobile terminal device of the referrer and/or a hospital display screen for display, therefore, the doctor can directly obtain the doctor seeing process and the process queuing information through the mobile terminal equipment or the hospital display screen without wasting most time on the aspects of inquiring, guiding, registering, queuing, searching for departments, waiting in line, paying in line, checking in line and the like, if the examination items or the diagnosis and treatment process of the patient are complex, the patient can be provided with enough guidance through the diagnosis guidance information; the doctor can also arrange various matters more reasonably during the waiting period; and the hospital can better guide the patient to see a doctor through the automatic diagnosis guide service, so that the working efficiency is improved, and the medical experience of the patient is improved.

Drawings

The above and other objects, features and advantages of the present disclosure will become more apparent by describing in greater detail exemplary embodiments thereof with reference to the attached drawings, in which like reference numerals generally represent like parts throughout.

FIG. 1 is a schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention;

FIG. 2 is another schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention;

FIG. 3 is another schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention;

FIG. 4 is a schematic diagram of an application of the intelligent approach for treatment according to an embodiment of the present invention;

FIG. 5 is a schematic diagram of another application of an intelligent approach to treatment according to an embodiment of the present invention;

FIG. 6 is a schematic diagram of another application of an intelligent approach to treatment according to an embodiment of the present invention;

FIG. 7 is a schematic diagram of another application of an intelligent approach to treatment according to an embodiment of the present invention;

FIG. 8 is a schematic block diagram of an intelligent referral processing system according to an embodiment of the invention;

FIG. 9 is another schematic block diagram of an intelligent referral processing system according to an embodiment of the invention;

FIG. 10 is a schematic block diagram of an intelligent referral processing server according to an embodiment of the invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to specific embodiments and the accompanying drawings.

While the preferred embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

the invention provides an intelligent diagnosis guide processing method which can effectively guide patients to see a doctor and improve the diagnosis and treatment efficiency of hospitals.

the technical solutions of the embodiments of the present invention are described in detail below with reference to the accompanying drawings.

Fig. 1 is a schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention.

referring to fig. 1, the method includes:

In step 101, according to the input information of the patient, generating the diagnosis guide information including the treatment flow information and the flow queuing information for the patient, and establishing a binding relationship between the information of the patient, the diagnosis guide information and the RFID tag of the RFID tag device assigned to the patient.

the flow queuing information comprises queuing suggestion information obtained by calculation according to a set algorithm.

The information of the treatment process comprises the sequence of treatment items and the corresponding treatment positions.

the RFID tag device is an intelligent watch, an RFID wrist strap or a medical record pasted with an RFID tag.

In step 102, the information of the medical guide is sent to the mobile terminal device of the patient and/or the display screen of the hospital for display.

it can be found that according to the technical solution of the embodiment of the present invention, the server may generate the referral information including the referral flow information and the flow queuing information for the referrer according to the input referrer information, establish a binding relationship between the referrer information, the referral information and the RFID tag of the RFID tag device assigned to the referrer, and send the referral information to the mobile terminal device of the referrer and/or a hospital display screen for display. Therefore, the doctor can directly obtain the doctor flow and flow queuing information through the mobile terminal equipment or the hospital display screen, most time is not wasted in the aspects of inquiring, guiding, registering, queuing, finding departments, queuing for waiting, paying fees, queuing for inspection and the like, and if the inspection items or the diagnosis and treatment process of the doctor are complicated, enough guidance can be provided for the doctor through the doctor guiding information; the doctor can also arrange various matters more reasonably during the waiting period; and the hospital can better guide the patient to see a doctor through the automatic diagnosis guide service, so that the working efficiency is improved, and the medical experience of the patient is improved.

FIG. 2 is another schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention. Fig. 2 describes the technical solution of the present invention in detail through the interaction among the devices such as the server, the RFID tag device, the RFID reading device, and the mobile terminal.

Referring to fig. 2, the method of the present invention comprises:

In step 201, the server receives the clinician information entered by the healthcare worker according to the clinician presentation.

the information of the patient may include the age, sex, and disease condition of the patient.

in step 202, the server generates the referral information including the referral procedure information and the procedure queuing information for the referrer based on the inputted referrer information.

In this step, the flow queuing information includes queuing suggestion information obtained by calculation according to a set algorithm. That is to say, the invention can provide queuing suggestions for patients through an intelligent recommendation algorithm, and when the patients carry out a plurality of examinations, different examination items can be selected according to the queuing speed. For example: when a patient needs to carry out multiple examinations, the server firstly analyzes the queuing conditions and diagnosis and treatment conditions of a plurality of departments at present, and then preferentially selects the departments with fewer queuing numbers and higher examination speed to carry out corresponding examination items according to the queuing conditions and the diagnosis and treatment conditions. By the arrangement, the treatment pressure of each department in the hospital can be balanced, medical resources can be more effectively utilized, and the treatment time of a patient is reduced.

meanwhile, the queuing suggestion information obtained by the intelligent recommendation algorithm of the embodiment of the invention can also provide personalized queuing suggestion information for the doctor according to the category of the doctor and the specific situation of the doctor, such as: before the emergency treatment, firstly, judging whether the category of the patient is an emergency treatment patient, a VIP patient, a common patient or an appointment patient, if so, providing corresponding queuing suggestion information, wherein the queuing suggestion information can be arranged according to different categories of priorities, wherein the emergency treatment patient, the appointment patient and the VIP patient can be set to be high priorities, so that the emergency treatment patient or the appointment patient can be treated preferentially.

In the embodiment of the invention, the diagnosis flow information can comprise a diagnosis item sequence and a corresponding diagnosis position, the diagnosis position corresponding to the diagnosis item sequence can be each diagnosis department, the diagnosis flow information also comprises map information and navigation prompt information of each diagnosis department, and when a user is unfamiliar with the specific position of a certain diagnosis department, the auxiliary navigation can be carried out through the map information and the navigation prompt information so as to quickly and accurately arrive at the corresponding diagnosis department, the personnel cost of a hospital is reduced, and the diagnosis efficiency is improved.

in step 203, after the medical staff allocates the RFID tag device to each patient, the server establishes a binding relationship between the patient information, the medical guidance information, and the RFID tag of the RFID tag device.

The RFID tag device can be an intelligent watch, an intelligent bracelet, an RFID wrist strap or a medical record attached with an RFID tag, wherein the intelligent watch, the intelligent bracelet and the RFID wrist strap are worn by a patient.

In this step, when this RFID device is intelligent wrist-watch or intelligent bracelet, this intelligent wrist-watch or intelligent bracelet integration have the RFID function, and this intelligent wrist-watch has location, reminds and shows the function at least. When a patient enters a hospital for a doctor, a doctor-guiding table nurse allocates an intelligent watch, an intelligent bracelet, an RFID (radio frequency identification) wrist strap or a medical record book pasted with an RFID label to a corresponding patient, the RFID label device forms a corresponding relation with the patient's doctor information and the doctor-guiding information after being bound, and the doctor-guiding information of the patient can be acquired by reading the RFID label on the RFID label device.

In step 204, generating a two-dimensional code containing the information of the patient and the information of the medical guide; and sending the two-dimensional code to the intelligent watch or the intelligent bracelet, or printing and pasting the two-dimensional code on the intelligent watch, the intelligent bracelet, the RFID bracelet or a case history book of the patient for the mobile terminal equipment of the patient to scan the two-dimensional code.

in this step, after the two-dimensional code generated by the server is scanned by the mobile terminal device, the server sends the information of the patient and the information of the patient to the mobile terminal device, and obtains the input information of the patient on the mobile terminal device, so that the patient can enter the personalized page of the patient on the mobile terminal device, and the personalized page can be used for checking the information of the patient and the information of the patient, and interacting with the server through the personalized page. Wherein, the server will be can directly send this two-dimensional code for the person of seeing a doctor's intelligent wrist-watch or intelligent bracelet, in addition, this two-dimensional code also can print paste in order to supply on intelligent wrist-watch, intelligent bracelet, RFID wrist strap, the medical record the person of seeing a doctor's mobile terminal equipment scans the two-dimensional code, in addition, the person of seeing a doctor can inquire individual history of seeing a doctor and all seeing a doctor or the inspection record through little letter public number, applet or APP on the mobile terminal equipment.

In step 205, the server sends the information of the medical guide to the mobile terminal device of the patient and/or the display screen of the hospital for display.

in the step, the invention provides the flow guide for the patient through the in-hospital equipment such as a display screen or a screen of the mobile terminal device of the patient, and after the server sends the diagnosis guide information to the mobile terminal device of the patient, the patient can check the current diagnosis item sequence information in real time and queue the diagnosis to the corresponding diagnosis position according to the diagnosis item sequence.

in step 206, the server sends a reminding command to the smart watch, the smart bracelet, or the mobile terminal device when detecting that the number of the patients in the preamble of the flow queuing information satisfies a preset number.

In this step, when the RFID tag device is an intelligent watch or an intelligent bracelet with a reminding function, the server directly sends a reminding command to the intelligent watch or the intelligent bracelet, and it should be noted that the server may also directly send the reminding command to the mobile terminal device of the patient. When the RFID tag device is a common RFID wristband and does not have a reminding function, the doctor can receive the reminding command through the mobile terminal equipment.

In step 207, the intelligent watch, the intelligent bracelet or the mobile terminal device reminds the patient through a vibration mode or a voice mode.

in this step, when the RFID tag device is a smart watch or a smart bracelet, the smart watch or the smart bracelet may remind the patient in a vibration or voice manner; when the RFID tag device is a common RFID wristband and does not have a reminding function, the mobile terminal reminds the patient in a vibration or voice mode. It should be noted that the mobile terminal device may also remind the patient directly through vibration or voice. In the embodiment of the invention, the doctor is reminded through the intelligent watch, the intelligent bracelet or the mobile terminal, so that the doctor can see a doctor on time, and the phenomenon of passing a number is avoided.

in step 208, when the doctor reports, the RFID reading device reads the information corresponding to the RFID tag of the RFID tag device, and transmits the read information to the server.

in this step, the diagnosis guide table and each department are provided with the RFID reading device, the RFID reading device is connected to the nurse end device or the doctor end device in the hospital, the RFID reading device sends the read information to the server through the nurse end device or the doctor end device, and the server performs corresponding processing on the information. The RFID reading equipment can also be arranged on inquiry equipment of a hospital, and the server can identify the identity information of a patient according to the RFID label information acquired by the RFID reading equipment on the inquiry equipment and send corresponding inquiry result information to the inquiry equipment for display according to the inquiry request of the patient. The inquiry result information comprises queuing information, inquiry flow information, inquiry history records and the like of the patient, so that a user can conveniently inquire the personal inquiry information on inquiry equipment in a hospital by scanning an RFID (radio frequency identification) tag device equipped by the user, and the convenience of the patient is improved.

Wherein, this embodiment is through reading RFID label come discernment patient's identity information and obtain patient's information of seeing a doctor, pastes RFID label in patient's case history book when as the RFID label device, because the RFID label can be read by the crowd, doctor's end equipment or nurse's end equipment can read the RFID label on a plurality of case histories simultaneously, has improved the efficiency of diagnosing of hospital. Moreover, the RFID tag has good data security and can effectively prevent information leakage of the patient.

in step 209, the server receives the information obtained from the RFID reading device, confirms that the patient reports and updates the flow queuing information in the medical guide information according to the received information, and/or updates the flow queuing information in the medical guide information according to the medical doctor visit information; and sending the updated guide information to the mobile terminal equipment of the patient and/or a hospital display screen for display.

In the step, the server receives the information read by the RFID reading equipment to identify the identity information of the current patient, sends the information of confirmation report to the nurse end equipment or the doctor end equipment after confirming that no error exists, and synchronously updates the flow queuing information in the guide information; in the diagnosis and treatment process, the server receives the diagnosis information input by the doctor-side equipment, wherein the diagnosis information comprises the increasing/decreasing examination item information input by the doctor. In the step, the hospital display screen comprises the doctor end equipment and an information display screen in the hospital.

it can be found that, by using the technical solution of the present invention, the two-dimensional code generated by the RFID tag device and the server forms a corresponding relationship with the patient, the two-dimensional code generated by the RFID tag device and the server includes the patient information and the patient guide information of the patient, after the RFID reading device reads the RFID tag of the RFID tag device, the nurse end device or the doctor end device in the hospital receives the patient information and the patient guide information of the patient from the server, and after the mobile terminal device of the patient scans the two-dimensional code, the mobile terminal device of the patient receives the patient information and the patient guide information of the patient. The patient can directly obtain the personal diagnosis flow and flow queuing information through the mobile terminal equipment or the hospital display screen; the hospital can better guide the patients to see a doctor through the automatic diagnosis guide service; according to the invention, a reminding command can be sent to the intelligent watch or the mobile terminal when the doctor is detected to arrive at the moment, and the intelligent watch or the mobile terminal reminds the doctor in a vibration mode or a voice mode, so that the doctor can be prevented from missing the doctor, and the doctor experience is improved.

FIG. 3 is another schematic flow diagram of an intelligent referral processing method according to an embodiment of the invention. Fig. 3 illustrates the technical solution of the present invention through the interaction among the server, the mobile terminal, and the in-hospital doctor/nurse end device on the basis of the technical solution of fig. 2.

referring to fig. 3, the method of the present invention further comprises:

in step 301, the server obtains information of adjustment or cancellation of the medical procedure sent by the patient through the mobile terminal device.

In the step, the server and the mobile terminal of the patient can carry out interactive expansion, the patient can check the queuing condition, cancel the queuing, exchange the sequence with other people and the like on the personalized page of the mobile terminal equipment, and if the user temporarily cancels the treatment plan, the queuing cancellation operation is directly carried out on the mobile terminal; if the user needs to delay the visit temporarily, the sequence switching operation is directly carried out on the mobile terminal. For example: after a patient sees a doctor, the server acquires the information of the patient for reserving or modifying the examination item, the examination time and the registration time on the mobile terminal equipment, the medical advice information has the examination item for drawing blood, the patient can know the busy condition of the blood drawing room of the hospital in a future period of time on the mobile terminal, and the proper blood drawing time is reserved according to the self condition and the working time of the blood drawing room. Therefore, the doctor can reasonably arrange the doctor plan on the mobile terminal according to the self condition without adjustment of medical staff, and the doctor experience is improved.

It should be noted that the server may also perform interactive expansion with the query device of the hospital, and after the doctor scans the individual RFID tag device or the two-dimensional code on the query device of the hospital, the doctor can enter the personalized page of the query device, and the doctor can make an appointment or modify on the personalized page of the query device for the examination item, the examination time, and the registration time. The patient can leave a message for all the processes and a specific examination item on the personalized pages of the mobile terminal equipment and the inquiry equipment of the hospital, and perform problem feedback or write out a doctor experience.

In step 302, the server updates the medical guide information according to the information of the adjustment or cancellation of the medical treatment process, and sends the updated medical guide information to the mobile terminal device and/or the hospital display screen of the patient for display.

In the step, the server updates the diagnosis guide information in real time according to the information of the adjustment or cancellation of the diagnosis process, so that the patient can check the updated diagnosis guide information on the mobile terminal/hospital display screen, and when the patient adjusts or cancels the diagnosis process on the mobile terminal, the patient can automatically enter or exit the queuing process of a department. In the current treatment, after some patients temporarily adjust or cancel the treatment plan, the hospital cannot timely acquire the information, so that excessive empty numbers appear, the treatment time is wasted due to the excessive empty numbers, and the waiting time of subsequent patients is increased.

In step 303, the server obtains order information, which is set by the medical staff according to the visit condition of the patient.

In this step, the server can receive information such as a medical order input by the medical staff, and the information of the medical order can be the notice of taking medicine, the notice of an examination item, such as the fasting time of blood drawing, the urine holding time of B-ultrasonic, and the like.

In step 304, the medical guide information is updated according to the medical order information, and the updated medical guide information is sent to the mobile terminal device of the patient and/or a hospital display screen for display.

In the step, the server sends the medical advice information to the mobile terminal equipment of the patient and/or a hospital display screen for display, the patient is reminded through the display of a short message, a WeChat public number, an APP or a display screen in the hospital on the mobile terminal equipment, and other information which the patient needs to know can be pushed to be notified to the patient and the patient is guided to go to the next treatment process.

in step 305, the server generates clinical flow statistical information according to the report information of the patient, the referral information and the doctor visit information, and sends the clinical flow statistical information to the flow monitoring equipment of the hospital for display.

The flow monitoring device can be a flow monitoring display screen in a hospital, the flow statistical information and the queuing conditions of all departments are displayed on the flow monitoring display screen in real time, and medical care personnel and management personnel in the hospital can conveniently check the monitoring statistical information of all departments so as to find problems in time and carry out corresponding diagnosis and treatment allocation according to abnormal information.

For the managers of the hospital, the managers of the hospital can better manage the work in the hospital and know the queuing people flow of each department in time through the flow statistical information, so that the working pressure and the scheduling number of the staff at the consulting department are reduced, and the problems existing in the operation process of the hospital can be found and solved in time through analyzing the flow statistical information.

In step 306, the server obtains diagnosis and treatment allocation information, wherein the diagnosis and treatment allocation information is adjusted and set by a system according to the diagnosis and treatment flow statistical information or adjusted and set by medical staff according to the diagnosis and treatment condition, updates the diagnosis guide information according to the diagnosis and treatment allocation information, and sends the updated diagnosis guide information to the mobile terminal device of the patient and/or the hospital display screen for display.

Wherein, the diagnosis and treatment allocation comprises: when the number of waiting people and the average waiting time of a department are larger than a preset value, reducing the queuing increment index of the department and/or increasing the personnel allocation of the department; when the number of waiting people and the average waiting time of a department are less than a preset value, increasing the queuing increment index of the department and/or reducing the personnel allocation of the department. Wherein the visit situations comprise: increasing or decreasing the treatment items of a certain patient; the treatment sequence of a certain patient is adjusted.

it can be found that in the embodiment of the invention, the server and the terminal devices of doctors/nurses in the hospital can be interactively expanded in real time until the treatment process is finished, and a patient can actively adjust the treatment guide information on the mobile terminal device when the treatment plan needs to be changed temporarily, so that the hospital can know the change of the treatment information in time and update the process queuing information in real time, and the defect of unidirectional adjustment of the hospital in the prior art is overcome. Meanwhile, the queuing condition of each treatment queue can be monitored through the flow monitoring equipment, the scheduling condition of the existing doctors and nurses can be optimized according to the queue condition of each department, hands are allocated in time aiming at the peak of the stream of people, and the operating efficiency of hospital personnel is improved. In addition, the system can adjust the setting according to the diagnosis and treatment flow statistical information, diagnosis and treatment allocation information of all departments in the hospital is optimized, and the server updates the diagnosis guide information according to the diagnosis and treatment allocation information optimized by the system. By the arrangement, diagnosis and treatment of each department of the hospital are in a dynamic allocation process, diagnosis and treatment pressure is automatically balanced among the departments along with diagnosis and treatment conditions and system monitoring conditions, the server can reasonably plan the information of the patient treatment flow according to the flow statistical information and the queuing condition of each queue, diagnosis and treatment pressure of each department is balanced, and operating efficiency of hospital personnel is improved.

the invention also provides another intelligent diagnosis guide processing method, which is realized by combining the public number, the small program and the APP.

The method comprises the following steps:

1) And generating the diagnosis guide information comprising the diagnosis process information and the process queuing information for the patient according to the input information of the patient.

The flow queuing information may include queuing suggestion information obtained by calculation according to a set algorithm.

the medical treatment flow information may include medical treatment item sequence and corresponding medical treatment position.

2) And sending the diagnosis guide information to a public number, an applet or an APP for storing a diagnosis information base established by the patient, and inquiring the diagnosis guide information by the patient through the public number, the applet or the APP.

Wherein, the person of seeing a doctor can enter after scanning the two-dimensional code of the little letter public number of hospital or applet the public number, applet, or download APP behind the APP two-dimensional code of scanning hospital, the person of seeing a doctor can carry out the personal information in this public number, applet or APP and bind the back, gets into the individualized page of the person of seeing a doctor, the person of seeing a doctor can inquire the individual information of seeing a doctor in the information bank of seeing a doctor in the individualized page in this public number, applet or APP and can see a doctor through this public number, applet, APP receipt and remind information.

The doctor can also enter the public number, the small program or the APP by searching the public number, the small program or the APP.

it can be found that the method provided by the embodiment of the invention generates the diagnosis guide information containing the diagnosis flow information and the flow queuing information for the patient according to the input information of the patient; and sending the diagnosis guide information to a diagnosis information base established for a public number, a small program and an APP, and inquiring the diagnosis guide information in the diagnosis information base by the patient through the public number, the small program and the APP. The patient can receive the diagnosis guide information and inquire the individual historical diagnosis information through the public number, the small program or the APP, and the diagnosis experience is further improved.

Several application schemes of the process of the invention are described further below.

fig. 4 is a schematic diagram of an application of the intelligent diagnosis guide processing method according to an embodiment of the present invention.

FIG. 4 depicts the interaction process between the devices of the intelligent referral system of the present invention. For example, first, after listening to the referral and entering the referral information, the healthcare worker is assigned an RFID tag device and bound to the referral through a server. The RFID tag device is illustrated as an example of a smart band but is not limited thereto. When the doctor carries the RFID tag device to a diagnosis guiding table or each department, the RFID reading equipment reads the RFID tag of the RFID tag device, and the doctor can join the queue by hearing the dropping sound. For example, the queuing information in the figure is shown as: "lined XX office with 12 people in front of you, predicted to take 40 minutes (next you need to draw blood, temporarily no one in line)". The mobile terminal of the patient can check the information of the patient at any time, and the server can send a reminding command to the bracelet device or the mobile terminal when detecting that the patient arrives at the fast turn, and the patient is reminded by the bracelet device or the mobile terminal in a vibration mode or a voice mode.

the invention can realize the personalized diagnosis guide function of the patient, generally, when the patient enters a hospital, a nurse of the diagnosis guide table sets the personalized diagnosis process aiming at the patient and distributes the RFID label device, the personalized diagnosis process follows the patient and can interact in real time until the process is finished, and the doctor and the nurse can increase and reduce the process adjustment steps at any time in the diagnosis process. The whole process of the patient can display the number calling, queuing and reminding of each step, and personalized queuing optimization is realized.

Fig. 5 is a schematic diagram of an application of the intelligent diagnosis guide processing method according to an embodiment of the present invention.

Fig. 5 is the content displayed on the screen of the mobile terminal device or hospital display screen of the patient.

The treatment flow of the patient shown in fig. 5 includes the following steps: step 1 is nurse consultation, step 2 is gynecological outpatient service, step 3 is type-B ultrasonic, step 4 is gynecological examination, step 5 is blood drawing, and step 6 is hand ring for returning. The steps 2-5 also display the total number of people currently queued in each project and the number of people in front of the total number of people queued, and have a prompt of waiting time and a prompt of queuing suggestion. To more intuitively indicate the status of the treatment procedure, each step of the treatment procedure may be labeled with a different color, such as: the finished items or the items not busy are marked with green, the items busy or needing to be queued are marked with orange, the items currently queued are marked with yellow, and the step of returning the bracelet is marked with red, which needs to be described that the color of each item mark in the embodiment is only exemplary.

it can be found that in the embodiment of the invention, the personalized diagnosis guide process of the patient can be dynamically displayed on the mobile terminal of the patient, the personalized diagnosis guide process visually displays the queuing information of the completed items, the current items and the rest items, and the personalized diagnosis guide process dynamically displays the waiting time prompt and the queuing suggestion prompt, so that the patient can reasonably plan the waiting and queuing time according to the current diagnosis state, can know the current queuing condition even if leaving the waiting area, and avoids the defects of knowing the queuing information through a screen in a hospital and waiting for number calling through a loudspeaker in the hospital.

Fig. 6 is a schematic diagram of another application of the intelligent diagnosis guide processing method according to an embodiment of the invention.

fig. 6 shows the display contents of the doctor end device of the hospital, which displays the identity information of the current patient and all items to be examined, and displays the information of the number of people who have completed the examination and the number of waiting people. The doctor end equipment has the function of calling/passing numbers, and can be used for confirming that a patient reports, completing the current diagnosis and treatment step and arranging the next diagnosis and treatment item of the patient by a doctor.

fig. 7 is a schematic diagram of another application of the intelligent diagnosis guide processing method according to an embodiment of the invention.

Fig. 7 is a screen display of a flow monitoring device of a hospital, which is used by a manager for flow monitoring. In which the in-hospital queue and overall process status monitoring can be displayed for real-time optimization. For example, the number of waiting people for B-ultrasonic diagnosis is 30, 30 people are completed, and the average waiting time is 20 minutes; the waiting time is 4 minutes on average after the waiting time of 50 people for gynecology is 10; the number of male waiting patients is 15, the number of male waiting patients is 16, and the average waiting time is 30 minutes.

the above describes an intelligent diagnosis guide processing method of the present invention in detail, and the following describes an intelligent diagnosis guide processing system and a server corresponding to the present invention.

FIG. 8 is a schematic block diagram of an intelligent referral processing system according to an embodiment of the invention.

Referring to fig. 8, a system 800 of an embodiment of the present invention includes a server 801, an RFID tag device 802, a mobile terminal device 803, or a display 804.

The server 801 is configured to generate, according to the input information of the patient, diagnosis guide information including treatment flow information and flow queuing information for the patient, establish a binding relationship between the information of the patient and the RFID tag of the RFID tag device 802 assigned to the patient, and send the diagnosis guide information to the mobile terminal device 803 and/or the hospital display screen 804 of the patient for display.

the RFID tag device 802 is configured to set a radio frequency identification RFID tag, and establish a binding relationship with the information of the patient and the information of the medical guide. The RFID tag device 802 in this embodiment may be an intelligent watch or an intelligent bracelet having an RFID function and a reminding function, and when the intelligent watch or the intelligent bracelet enters a queue or arrives at a doctor soon, the doctor can be reminded in a vibration or voice manner, so that the intelligent watch or the intelligent bracelet can better achieve the technical effects of the present invention. It should be noted that, the RFID tag device in this embodiment may also adopt an RFID wristband with an RFID tag, and when the RFID wristband is adopted, the server sends the reminding information to the doctor through the mobile terminal.

And the mobile terminal device 803 or the display screen 804 is used for receiving the guide information sent by the server 801. The mobile terminal device can be a smart phone or a tablet personal computer, an application program used by a patient and an application program used by a hospital manager are installed on the mobile terminal device 803, the patient enters the corresponding application program to be bound with the identity information of the patient, the current flow queuing information can be known in real time after the binding is completed, and after the patient is arranged at a front-end position, the mobile terminal device 803 can remind the patient in a vibration or voice mode, so that the patient can be prepared for treatment in advance, and the number is prevented from being passed. After the current consulting room finishes the consultation, if a new examination item is allocated in the consulting room, the flow queuing information of the mobile terminal device 803 is automatically refreshed, and the patient can also manually adjust the examination sequence on the mobile terminal device 803, and when the examination item is adjusted to a certain examination item, a queuing command is input, and the queuing of the currently selected examination item can be entered. The patient can inquire personal information and the diagnosis guide history, set the queuing reminding time and set the queuing mode on the mobile terminal device 803. According to the system provided by the embodiment of the invention, the patient can input information of adjustment or cancellation of the treatment process on the mobile terminal device 803, the mobile terminal device 803 sends the information of adjustment or cancellation of the treatment process to the server 801, and the server 801 updates the process queuing information of the associated department according to the information. The patient can conveniently adjust the treatment process according to the queuing conditions of different departments and the self condition, and can enter the queuing of a certain department at any time and any place, and the patient can freely arrange personal time under the condition of longer queuing time, so that the treatment process of the patient is more free and flexible. In this embodiment, a hospital administrator can know statistical data such as a waiting condition and a total number of people in each consulting room of a current hospital in real time at the mobile terminal device 803, and the administrator can refer to the statistical data and take corresponding management measures for the hospital, for example: and (3) timely processing abnormal conditions in the hospital, monitoring the working state of each department and timely allocating related resources. Management efficiency can be effectively improved.

As can be found from the application schematic diagram, the system according to the embodiment of the present invention may generate, according to the input information of the patient, the diagnosis guide information including the flow information and the flow queuing information of the patient, establish a binding relationship between the information of the patient, the diagnosis guide information, and the RFID tag of the RFID tag device assigned to the patient, and then send the diagnosis guide information to the mobile terminal device of the patient and/or the display screen of the hospital for display. Therefore, the doctor can directly know the doctor seeing process and the process queuing information through the mobile terminal equipment or the hospital display screen, most time is not wasted in the aspects of inquiring, guiding, registering, queuing, finding departments, queuing for waiting, paying for in line, queuing for checking and the like, and through the automatic doctor seeing guide service, the doctor seeing is better guided, the working efficiency is improved, and the doctor seeing experience of the patient is improved.

FIG. 9 is another schematic block diagram of an intelligent referral processing system according to an embodiment of the invention.

Referring to fig. 9, the system 900 of the present invention includes a server 901, an RFID tag device 902, a mobile terminal apparatus 903, a display 904, an RFID reading apparatus 905, a flow rate monitoring apparatus 906, a nurse end apparatus 907, and a doctor end apparatus 908.

The server 901, the RFID tag device 902, the mobile terminal 903, and the display 904 are described with reference to fig. 8, and are not described herein again.

The RFID reading device 905 is disposed on the examination table or in each department, and is configured to read information corresponding to the RFID tag of the RFID tag apparatus 902 and send the read information to the server 901.

The server 901 receives the information obtained by reading the RFID tag by the RFID reading device 905, confirms that the doctor reports and updates the flow queuing information in the medical guide information according to the received information, and/or updates the flow queuing information in the medical guide information according to the doctor visit information;

And sending the updated guide information to the mobile terminal equipment of the patient and/or a display screen of the hospital for display.

And a flow monitoring device 906, configured to receive and display the diagnosis and treatment flow statistical information sent by the server 901, where the server 901 generates the diagnosis and treatment flow statistical information according to the report information of the patient, the diagnosis guide information, and the doctor visit information.

The nurse-side device 907 is configured to obtain registration information of the patient from the server 901, generate a two-dimensional code according to the patient information of the patient, where the two-dimensional code has a corresponding relationship with the identity information of the patient, and the mobile terminal device 903 of the patient establishes a communication connection with the server 901 by scanning the two-dimensional code. The nurse-side device 907 of the embodiment may be a tablet computer or a computer, and the nurse-side device 907 may query information of all the patients in the hospital. The generated two-dimensional code can be sent to an intelligent watch and an intelligent bracelet of a doctor, or is pasted on the intelligent watch, the intelligent bracelet, an RFID (radio frequency identification) wrist strap or a medical record book corresponding to the doctor, the doctor uses the mobile terminal device to scan the two-dimensional code and then enters a diagnosis guiding application program, the doctor can bind personal information and bind an individual RFID chip on the mobile terminal device 903, and can also conduct diagnosis guiding queuing and collect reminding information on the diagnosis guiding application program of the mobile terminal device 903.

The doctor end device 908 is configured to obtain the flow queuing information and the current patient information from the server 901, and send a call and information for confirming the current patient to the server 901. The doctor-side device 908 in this embodiment may be a tablet computer or a computer, a corresponding application program is installed on the doctor-side device 908, the information of the current waiting person for treatment can be displayed on a display screen of the doctor-side device 908, after a calling operation is performed on the doctor-side device 908, the calling information is sent to the server 901, and the server 901 sends the calling information to a speaker configured in the smart hand, the smart watch, the mobile terminal device 903, and/or the hospital display screen 904 of the corresponding patient, so as to remind the patient of treatment. When the doctor enters the corresponding department, the RFID reading device 905 reads the RFID tag of the doctor and synchronizes the report information to the server 901, and after the doctor performs the confirmation report operation on the doctor-side device 908, the server 901 updates the current flow queuing information. In this embodiment, on the doctor-side device 908, a doctor may input a diagnosis and treatment scheduling information of a current patient, the doctor-side device 908 sends the diagnosis and treatment scheduling information to the server 901, the diagnosis and treatment scheduling information may be an addition or reduction of examination items for the patient, examination time is set, after a patient finishes a treatment, the doctor inputs a treatment ending information to end the treatment, and the server 901 updates the diagnosis guide information after receiving the diagnosis and treatment scheduling information or the examination ending information. The doctor end device 908 of the system of the present invention, on the basis of realizing the number calling and passing functions, then sends the updated information for guiding the doctor to the mobile terminal device of the patient and/or the display screen of the hospital for displaying. After the doctor inputs the information for selecting the next patient to see a doctor, the server 901 acquires the information, then the number calling information is sent to the mobile terminal device 903 of the patient, the mobile terminal device 903 reminds the patient to see a doctor in a vibration or voice mode, the defect that the number calling is carried out through a loudspeaker arranged in a hospital in the prior art is overcome, the patient can also receive the number calling information of seeing a doctor when leaving a waiting area temporarily, the number calling efficiency of seeing a doctor is improved, and the action of the patient is more free when seeing a doctor.

Referring to fig. 10, a server 1000 includes: a generating module 1001, a binding module 1002, and a sending module 1003.

the generating module 1001 is configured to generate, according to the input information of the patient, the referral information including the procedure information and the procedure queuing information of the patient.

A binding module 1002, configured to establish a binding relationship between the information of the patient, the diagnosis guide information generated by the generating module 1001, and the RFID tag of the RFID tag device assigned to the patient.

A sending module 1003, configured to send the diagnosis guide information generated by the generating module 1001 to the mobile terminal device of the patient and/or a display screen of the hospital for display.

The structures of the system and the apparatus in the embodiment of the present invention are described with reference to fig. 8 to 10 above, respectively.

It can be found that in the technical solution of the embodiment of the present invention, the generating module may generate the referral information including the referral flow information and the flow queuing information for the referrer according to the input referrer information, the binding module establishes a binding relationship between the referrer information, the referral information and the RFID tag of the RFID tag device assigned to the referrer, and then the referral information sending module sends the referral information to the mobile terminal device of the referrer and/or a hospital display screen for display. The updating module can update the flow queuing information in the diagnosis guide information, and then the updated diagnosis guide information is sent to the mobile terminal equipment of the patient and/or the hospital display screen for display through the diagnosis guide updating information sending module. Therefore, the doctor can directly obtain the doctor flow and flow queuing information through the mobile terminal equipment or the hospital display screen, most time is not wasted in the aspects of inquiring, guiding, registering, queuing, finding departments, queuing for waiting, paying fees, queuing for inspection and the like, and if the inspection items or the diagnosis and treatment process of the doctor are complicated, enough guidance can be provided for the doctor through the doctor guiding information; the doctor can also arrange various matters more reasonably during the waiting period; and the hospital can better guide the patient to see a doctor through the automatic diagnosis guide service, so that the working efficiency is improved, and the medical experience of the patient is improved.

The technical solution according to the present invention has been described in detail above with reference to the accompanying drawings.

furthermore, the method according to the invention may also be implemented as a computer program or computer program product comprising computer program code instructions for carrying out the above-mentioned steps defined in the above-mentioned method of the invention.

Alternatively, the invention may also be embodied as a non-transitory machine-readable storage medium (or computer-readable storage medium, or machine-readable storage medium) having stored thereon executable code (or a computer program, or computer instruction code) which, when executed by a processor of an electronic device (or computing device, server, etc.), causes the processor to perform the steps of the above-described method according to the invention.

those of skill would further appreciate that the various illustrative logical blocks, modules, circuits, and algorithm steps described in connection with the disclosure herein may be implemented as electronic hardware, computer software, or combinations of both.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems and methods according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

having described embodiments of the present invention, the foregoing description is intended to be exemplary, not exhaustive, and not limited to the embodiments disclosed. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described embodiments. The terminology used herein is chosen in order to best explain the principles of the embodiments, the practical application, or improvements made to the technology in the marketplace, or to enable others of ordinary skill in the art to understand the embodiments disclosed herein.

Claims

1. An intelligent diagnosis guide processing method is characterized by comprising the following steps:

2. The method of claim 1, further comprising:

3. the method of claim 1, further comprising:

4. the method of claim 1, further comprising:

5. the method of claim 1, further comprising:

6. The method of claim 5, further comprising:

7. The method of claim 1, wherein:

The flow queuing information comprises queuing suggestion information obtained by calculation according to a set algorithm; and/or the treatment flow information comprises a treatment item sequence and a corresponding treatment position.

8. The method according to any one of claims 1 to 7, wherein: the RFID label device is an intelligent watch, an intelligent bracelet, an RFID wrist strap or a medical record book attached with an RFID label.

9. The method of claim 8, further comprising:

10. The method of claim 8, further comprising:

11. An intelligent diagnosis guide processing method is characterized in that:

12. an intelligent referral processing system, comprising:

13. the system of claim 12, further comprising:

the RFID reading equipment is used for reading the information of the RFID tag and sending the read information to the server;

14. The system of claim 12, further comprising:

15. the system of any one of claims 12 to 14, further comprising:

16. A server, comprising:

the binding module is used for establishing a binding relationship between the information of the patient, the diagnosis guide information generated by the generation module and the radio frequency identification RFID label of the RFID label equipment distributed to the patient;