CN111245896A - Intelligent instrument platform service method - Google Patents
Intelligent instrument platform service method Download PDFInfo
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- CN111245896A CN111245896A CN201911394978.XA CN201911394978A CN111245896A CN 111245896 A CN111245896 A CN 111245896A CN 201911394978 A CN201911394978 A CN 201911394978A CN 111245896 A CN111245896 A CN 111245896A
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- 238000000034 method Methods 0.000 title claims abstract description 26
- 238000012423 maintenance Methods 0.000 claims abstract description 21
- 238000012544 monitoring process Methods 0.000 claims abstract description 14
- 230000036541 health Effects 0.000 claims abstract description 12
- 238000003745 diagnosis Methods 0.000 claims abstract description 11
- 238000004891 communication Methods 0.000 claims abstract description 9
- 230000003449 preventive effect Effects 0.000 claims abstract description 8
- 238000013475 authorization Methods 0.000 claims description 17
- 238000011156 evaluation Methods 0.000 claims description 10
- 230000000977 initiatory effect Effects 0.000 claims description 3
- 238000005457 optimization Methods 0.000 abstract description 3
- 230000000007 visual effect Effects 0.000 abstract description 3
- 238000009434 installation Methods 0.000 abstract description 2
- 230000008439 repair process Effects 0.000 abstract description 2
- 238000005516 engineering process Methods 0.000 description 7
- 238000004519 manufacturing process Methods 0.000 description 3
- 238000003860 storage Methods 0.000 description 2
- 238000004458 analytical method Methods 0.000 description 1
- 238000003889 chemical engineering Methods 0.000 description 1
- 238000007418 data mining Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000002474 experimental method Methods 0.000 description 1
- 238000009776 industrial production Methods 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 239000000463 material Substances 0.000 description 1
- 238000005065 mining Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000008569 process Effects 0.000 description 1
- 230000001737 promoting effect Effects 0.000 description 1
- 230000004044 response Effects 0.000 description 1
- 238000005070 sampling Methods 0.000 description 1
- 230000009466 transformation Effects 0.000 description 1
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
- H04L41/145—Network analysis or design involving simulating, designing, planning or modelling of a network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/06—Generation of reports
- H04L43/065—Generation of reports related to network devices
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
- H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
Abstract
The invention discloses an intelligent instrument platform service method, which comprises the following steps: the mobile terminal establishes communication with the plurality of intelligent instruments through Bluetooth; the mobile terminal sends the consultation information in sale to the server, the server communicates with the expert terminal, and the server sends the consultation result in sale to the mobile terminal; the mobile terminal sends after-sale consultation information to the server, wherein the after-sale consultation information comprises: the system comprises a server, a mobile terminal, a device connection state, an operation state, a fault alarm, a maintenance record and a warranty service, wherein the server sends after-sale feedback information to the mobile terminal. The invention realizes the remote monitoring and guidance of the intelligent instrument connected with the mobile terminal by the expert terminal and the server by connecting the mobile terminal with the plurality of intelligent instruments and the server. The system can specifically realize the business functions of technical consultation before sale, installation guidance during sale, visual monitoring after sale, operation optimization, service repair, real-time fault diagnosis, product health assessment, preventive maintenance and the like of the product.
Description
Technical Field
The invention relates to an automatic instrument service method, in particular to an intelligent instrument platform service method.
Background
The intelligent electric control execution system is an indispensable field device in the industrial production process, along with the rapid development of modern industrial automation and network technology, the application of intelligent automatic instruments is more and more extensive, and industrial and mining enterprises have higher and higher requirements on equipment, so that on one hand, the product reliability is required to be high, and in addition, the product has strong functions, and meanwhile, the requirement of quick response is also provided for after-sale services of the product.
The intelligent electric control execution system relates to data sampling and equipment execution, and once a fault occurs, the intelligent electric control execution system can greatly influence the production process of a factory, so that the factory hopes that the existing problems can be quickly solved when the control system fails. Due to the complexity and diversity of the intelligent electric control execution system, a user is often unfamiliar with the intelligent electric control execution system and cannot quickly remove the intelligent electric control execution system, and when seeking help of a manufacturer, information exchange is unsmooth in many times, the manufacturer cannot obtain real use conditions, maintenance time is long, and great influence is caused on production. Particularly, the method is more obvious in large-scale projects such as chemical engineering, electric power and nuclear industrial facilities, and all the projects require production stability, and once the fault cannot be eliminated for a long time, catastrophic results can be caused.
In addition, nowadays, industrial equipment is increasingly intelligentized and complicated, and when stronger and safer experiences are brought to enterprises, more human resources are needed for operation and maintenance than before. Not only needs to train the operators on site, but also needs to have the on-site maintainers with corresponding professional knowledge, which wastes a large amount of manpower and material resources. With the continuous progress of computer and network communication technologies, people gradually propose a new operation and maintenance mode of an automatic instrument, namely remote operation and maintenance, based on the application of the advanced technologies, namely various problems in the full life cycle of a remote control product, but various technical problems in the operation and maintenance mode need to be continuously realized and broken through.
Therefore, the invention aims to provide a service method for realizing multi-screen synchronization and remote setting of a real-time user terminal, a remote expert terminal, a server and the like, quickly solving the sudden problem in the use process of the instrument, improving the after-sale service efficiency, monitoring the full life cycle of a product, reducing the operation and maintenance cost of the product and promoting the upgrade and transformation of enterprises.
Disclosure of Invention
The above purpose of the invention is realized by the following technical scheme:
a service method for a smart meter platform comprises the following steps: the mobile terminal establishes communication with the plurality of intelligent instruments through Bluetooth; the mobile terminal sends the consultation information in sale to the server, the server communicates with the expert terminal, and the server sends the consultation result in sale to the mobile terminal; the mobile terminal sends after-sale consultation information to the server, wherein the after-sale consultation information comprises: the system comprises a server, a mobile terminal, a device connection state, an operation state, a fault alarm, a maintenance record and a warranty service, wherein the server sends after-sale feedback information to the mobile terminal.
The service method of the intelligent instrument platform comprises the following steps that the mobile terminal sends pre-sale consultation information to the server, wherein the pre-sale consultation information comprises: and initiating a consultation, obtaining consultation information matched with expert information by the server, and guiding the type selection fed back by the expert information to the mobile terminal by the server.
According to the intelligent instrument platform service method, the mobile terminal is connected with the server before sending the after-sale consultation information, the server sends a data access authorization request to the mobile terminal, and the mobile terminal conducts monitoring authorization.
The service method of the intelligent instrument platform comprises the following steps that: the mobile terminal sends a connection request to the server, the server feeds an authorization code back to the mobile terminal, and the mobile terminal completes monitoring authorization after inputting the authorization code.
According to the service method of the intelligent instrument platform, the mobile terminal evaluates the after-sale feedback information and sends the after-sale feedback information to the server.
The service method of the intelligent instrument platform comprises the following steps that after the server establishes communication with the mobile terminal, real-time fault diagnosis is carried out, and the real-time fault diagnosis comprises the following steps: the method comprises the steps that operation data of the intelligent instrument are obtained, the intelligent instrument sends the operation data to a server, if the numerical value in the operation data exceeds a set value, expert matching is conducted, the server sends the operation data exceeding the set value to a corresponding expert terminal, the expert terminal sends a fault feedback to the server, and the server sends fault diagnosis to a mobile terminal.
The intelligent instrument platform service method comprises the steps that the server records the operation data of the intelligent instrument connected with the mobile terminal for a long time to generate an operation trend, the server carries out dynamic evaluation on the operation trend and a prestored model to generate a product health evaluation report and a preventive maintenance report, and the product health evaluation report and the preventive maintenance report are sent to the mobile terminal.
In summary, due to the adoption of the technical scheme, the invention realizes the remote monitoring and guidance of the intelligent instrument connected with the mobile terminal by the expert terminal and the server by connecting the mobile terminal with the plurality of intelligent instruments and the server. The system can specifically realize the business functions of technical consultation before sale, installation guidance during sale, visual monitoring after sale, operation optimization, service repair, real-time fault diagnosis, product health assessment, preventive maintenance and the like of the product.
Detailed Description
The invention is further described below:
the invention discloses an intelligent instrument platform service method, which comprises the following steps: the mobile terminal establishes communication with the plurality of intelligent instruments through Bluetooth; the mobile terminal sends the consultation information in sale to the server, the server communicates with the expert terminal, and the server sends the consultation result in sale to the mobile terminal; the mobile terminal sends after-sale consultation information to the server, wherein the after-sale consultation information comprises: the system comprises a server, a mobile terminal, a device connection state, an operation state, a fault alarm, a maintenance record and a warranty service, wherein the server sends after-sale feedback information to the mobile terminal.
The intelligent interconnection of the service layer, the storage layer and the sensing layer is realized based on the Bluetooth technology and the cloud technology.
Specifically, aiming at the novel intelligent instrument series products such as the existing intelligent electric control execution system and the flowmeter, the Bluetooth 4.0 high-speed communication technology can be adopted, and the data interaction of the intelligent instrument and the mobile terminal is realized.
The input interface of the invention with the outside comprises interface input of a user, an MES system, an ERP system and an SQLServer2008 database, and the output interface comprises a display, a server and other network hardware equipment. The arrangement of interfaces among all system elements in the platform adopts global variables and effective database storage to realize data interfaces among all program modules in the comprehensive service software system of the industrial automation instrument.
Further, the mobile terminal sends pre-sale consultation information to the server, wherein the pre-sale consultation information comprises: and initiating a consultation, obtaining consultation information matched with expert information by the server, and guiding the type selection fed back by the expert information to the mobile terminal by the server.
Furthermore, the mobile terminal establishes connection with the server before sending the after-sale consultation information, the server sends a data access authorization request to the mobile terminal, and the mobile terminal carries out monitoring authorization.
Furthermore, after the server acquires the operation parameters in real time, operation optimization can be carried out, the operation parameters are transmitted to the expert terminal, the expert terminal sends the feedback adjustment information to the server, the server sends the adjustment information to the mobile terminal again, and the operation state of the connected intelligent instrument is adjusted through the mobile terminal, so that a better operation effect is acquired.
Further, the monitoring authorization performed by the mobile terminal includes: the mobile terminal sends a connection request to the server, the server feeds an authorization code back to the mobile terminal, and the mobile terminal completes monitoring authorization after inputting the authorization code.
Further, the mobile terminal evaluates the after-sale feedback information and sends the after-sale feedback information to the server.
Further, the server establishes communication with the mobile terminal and then performs real-time fault diagnosis, wherein the real-time fault diagnosis comprises the following steps: the method comprises the steps that operation data of the intelligent instrument are obtained, the intelligent instrument sends the operation data to a server, if the numerical value in the operation data exceeds a set value, expert matching is conducted, the server sends the operation data exceeding the set value to a corresponding expert terminal, the expert terminal sends a fault feedback to the server, and the server sends fault diagnosis to a mobile terminal. The mobile terminal, the server and the expert terminal can realize multi-screen synchronization.
Further, the server records the operation data of the intelligent instrument connected with the mobile terminal for a long time to generate an operation trend, and the server performs dynamic evaluation on the operation trend and a prestored model to generate a product health evaluation report and a preventive maintenance report and sends the product health evaluation report and the preventive maintenance report to the mobile terminal. The product health assessment comprises assessment parameter setting, assessment model selection, online index monitoring, dynamic assessment, radar map display and assessment reports; preventative maintenance includes historical data loading, model selection, data mining, maintenance forecasting, and preventative maintenance reporting.
The invention introduces the concept of product health index, adopts the visual radar map technology, monitors the main health technical index of the automatic instrument on line and realizes the health evaluation of the instrument;
the foregoing detailed description of the preferred embodiments of the invention has been presented. It should be understood that many modifications and variations can be made by those skilled in the art in light of the above teachings without the use of inventive faculty, or by software programming. Therefore, the technical solutions available to those skilled in the art through logic analysis, reasoning and limited experiments based on the prior art according to the concept of the present invention should be within the scope of protection defined by the claims.
Claims (7)
1. A service method for an intelligent instrument platform is characterized by comprising the following steps: the mobile terminal establishes communication with the plurality of intelligent instruments through Bluetooth; the mobile terminal sends the consultation information in sale to the server, the server communicates with the expert terminal, and the server sends the consultation result in sale to the mobile terminal; the mobile terminal sends after-sale consultation information to the server, wherein the after-sale consultation information comprises: the system comprises a server, a mobile terminal, a device connection state, an operation state, a fault alarm, a maintenance record and a warranty service, wherein the server sends after-sale feedback information to the mobile terminal.
2. The intelligent instrument platform service method of claim 1, wherein the mobile terminal sends pre-sale consultation information to the server, the pre-sale consultation information comprising: and initiating a consultation, obtaining consultation information matched with expert information by the server, and guiding the type selection fed back by the expert information to the mobile terminal by the server.
3. The intelligent instrument platform service method of claim 1, wherein the mobile terminal establishes a connection with the server before sending the after-sale consultation information, the server sends a data access authorization request to the mobile terminal, and the mobile terminal performs monitoring authorization.
4. The intelligent instrument platform service method of claim 1, wherein the authorization of monitoring by the mobile terminal comprises: the mobile terminal sends a connection request to the server, the server feeds an authorization code back to the mobile terminal, and the mobile terminal completes monitoring authorization after inputting the authorization code.
5. The intelligent instrument platform service method of claim 1, wherein the mobile terminal evaluates the after-sales feedback information and sends the after-sales feedback information to the server.
6. The intelligent instrument platform service method of claim 1, wherein the server establishes communication with the mobile terminal and then performs real-time fault diagnosis, and the real-time fault diagnosis comprises: the method comprises the steps that operation data of the intelligent instrument are obtained, the intelligent instrument sends the operation data to a server, if the numerical value in the operation data exceeds a set value, expert matching is conducted, the server sends the operation data exceeding the set value to a corresponding expert terminal, the expert terminal sends a fault feedback to the server, and the server sends fault diagnosis to a mobile terminal.
7. The intelligent instrument platform service method of claim 1, wherein the server records the operation data of the intelligent instrument connected with the mobile terminal for a long time to generate an operation trend, and the server performs dynamic evaluation on the operation trend and a pre-stored model to generate a product health evaluation report and a preventive maintenance report and sends the product health evaluation report and the preventive maintenance report to the mobile terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911394978.XA CN111245896A (en) | 2019-12-30 | 2019-12-30 | Intelligent instrument platform service method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911394978.XA CN111245896A (en) | 2019-12-30 | 2019-12-30 | Intelligent instrument platform service method |
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| Publication Number | Publication Date |
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| CN111245896A true CN111245896A (en) | 2020-06-05 |
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| CN201911394978.XA Pending CN111245896A (en) | 2019-12-30 | 2019-12-30 | Intelligent instrument platform service method |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104283967A (en) * | 2014-10-23 | 2015-01-14 | 武汉华大优能信息有限公司 | Third-party data service system based on Internet-of-Things data collecting |
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2019
- 2019-12-30 CN CN201911394978.XA patent/CN111245896A/en active Pending
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Application publication date: 20200605 |