CN108229696B - Spraying industry engineering service operation management platform system - Google Patents

Spraying industry engineering service operation management platform system Download PDF

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CN108229696B
CN108229696B CN201711401343.9A CN201711401343A CN108229696B CN 108229696 B CN108229696 B CN 108229696B CN 201711401343 A CN201711401343 A CN 201711401343A CN 108229696 B CN108229696 B CN 108229696B
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潘锟
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Fujian Xinxiang Technology Co ltd
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Fujian Xinxiang Technology Co ltd
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Abstract

The invention discloses a spray industry engineering service operation management platform system which comprises an installation subsystem, wherein the installation subsystem comprises an installation order submission module, an installation order confirmation module, an installation order distribution module and an installation order acceptance and payment module; the installation list submitting module comprises a client place module, an installation option module and an installation time module; the installation order confirmation module comprises an installation order validity confirmation module, an installation material preparation module, an installation logistics module and an installation negotiation module; the installation order distribution module comprises an order sending module and a routing module; the installation order acceptance and payment module comprises an installation order execution module, a supplier installation acceptance module, an engineer installation acceptance module, a client installation acceptance module and an installation payment module. The invention has the advantages of making the whole process of the after-sale process transparent, visual and traceable, integrating the whole process information management of the client, realizing the interconnection and intercommunication of all the management links of the spray equipment enterprise, and realizing remote control, rapid diagnosis, remote fault processing and the like.

Description

Spraying industry engineering service operation management platform system
Technical Field
The invention relates to service and operation of the spray industry, in particular to a spray industry engineering service operation management platform system.
Background
The existing spraying industry is installed to maintain, all links of service and operation are independent, great manpower and material resources are required to be invested, more time is consumed, and efficient, high-quality and low-cost service and operation cannot be formed.
Disclosure of Invention
In view of the above, the present invention provides a spray industry engineering service operation management platform system capable of integrating spray industry service operation processes.
In order to achieve the above purpose, the solution of the invention is:
spraying industry engineering service operation management platform system, including the installation subsystem, the installation subsystem includes: an installation order submission module, an installation order confirmation module, an installation order distribution module, and an installation order acceptance and payment module, wherein:
(1) the installation sheet submitting module comprises: the client place module, the installation option module and the installation time module; wherein:
the customer location module is used for setting the following installation customer location information: installing customer information and installation place information, wherein the installation customer information comprises a customer name, a customer contact person and a customer contact telephone; the installation site information comprises an installation site name, an installation site address, an installation site contact person and an installation site contact telephone; the installation option module at least comprises the following installation options: installing a combined set meal A, installing a combined set meal B and a self-defined installed set meal; the installation time module is used for setting the following installation time information: specific installation time, installation period and auxiliary information;
The installation order submitting module generates an installation order according to the set installation client place information, the installation options and the installation time information;
(2) the installation list confirming module comprises: the system comprises an installation single validity confirming module, an installation material preparing module, an installation logistics module and an installation negotiation module; wherein:
the installation order validity confirming module confirms the validity of the generated installation order and the validity of the installation customer information; the installation material preparation module sends a material list required by the effective installation list to a supplier according to the set installation options and receives an actual material list fed back by the supplier; the installation logistics module sends an actual material list to an installation logistics provider according to installation place information of an installation client and receives installation logistics information fed back by the installation logistics provider; the installation negotiation module feeds back the installation logistics information to the installation time module, and the installation time module sets corresponding installation time information according to the installation logistics information;
(3) the installation list distribution module comprises: the system comprises a dispatching module and a routing module; wherein:
the order dispatching module sends order dispatching requests to all installation teams according to the set installation cost; the order dispatching module determines an installation team list without bargaining according to the received bargaining request and sends the installation team list to the routing module; the routing module routes the installation list to be assigned to the name of the non-bargaining installation team according to the received list of the non-bargaining installation team;
(4) Installation order acceptance and payment module: the system comprises an installation order execution module, a supplier installation acceptance module, an engineer installation acceptance module, a client installation acceptance module and an installation payment module; wherein:
the installation list execution module receives installation execution information of an installation team executing installation and sends a supplier installation acceptance request to the supplier installation acceptance module; the supplier installation acceptance module sends an engineer installation acceptance request to the engineer installation acceptance module according to the received supplier installation acceptance qualified information; if the engineer installation acceptance module receives unqualified engineer installation acceptance information, an installation execution request is sent to the installation list execution module until the engineer installation acceptance module receives the qualified engineer installation acceptance information, and the engineer installation acceptance module sends a payment supplier installation first payment request to the installation payment module; the installation payment module sends a client installation acceptance request to the client installation acceptance module according to the installation first payment request of the payment provider; if the customer installation acceptance module receives unqualified customer installation acceptance information, the customer installation acceptance module sends an installation execution request to the installation list execution module; and after the client installation acceptance module receives the qualified client installation acceptance information, the client installation acceptance module sends a payment request of the installation tail payment of the payment provider to the installation payment module.
The installation order acceptance and payment module further comprises an supervising module; if the engineer installation acceptance module does not arrange the acceptance of the engineer within the set time after receiving the acceptance request of the engineer, or the installation payment module does not pay the first installation money of the supplier within the set time after receiving the qualified installation acceptance information of the engineer, or the customer installation acceptance module does not arrange the acceptance within the set time after receiving the acceptance request of the customer, or the installation payment module does not pay the last installation money of the supplier within the set time after receiving the qualified installation acceptance information of the customer, under the delay condition, the supervising module generates a supervising letter according to the received delay information and sends the supervising letter to a module corresponding to the delay.
The installation list validity confirmation module looks up address information, business information and/or integrity information from a network and confirms the validity of the looked-up information and corresponding information on the installation list.
Spraying industry engineering service operation management platform system still includes the maintenance subsystem, and the maintenance subsystem includes: a repair order submission module, a repair order confirmation module, a repair order distribution module, a repair order execution module, and a repair order acceptance and payment module, wherein:
(1) The maintenance order submitting module comprises: the system comprises a maintenance information module, a fault option module and an environment data module; wherein:
the maintenance information module sets the information of the maintenance client; the fault option module sets a fault option; the environment data module sets environment data;
the maintenance order submitting module generates a maintenance order according to the maintenance place information, the fault option and the environmental data;
(2) the maintenance order confirming module comprises: the system comprises a fault preliminary diagnosis module, a maintenance party confirmation module, a third party matching module, an online maintenance module, an offline maintenance module, a maintenance material preparation module and a maintenance logistics module; wherein:
the fault preliminary diagnosis module sends a maintenance party confirmation request according to the maintenance unidirectional maintenance party confirmation module;
the maintenance party confirmation module sends a maintenance order to the third party matching module according to the received third party matching request;
the online maintenance module sends an online execution request to an online maintenance executor according to the received online maintenance request sent by the maintenance party confirmation module or the online maintenance request sent by the third party matching module; the online maintenance module closes the maintenance list until receiving the online execution ending information;
The offline maintenance module sends a material request to the maintenance material preparation module according to the received offline maintenance request, and the maintenance material preparation module generates a maintenance material list required by the maintenance list;
the maintenance logistics module sends the received maintenance logistics information sent by the maintenance logistics provider to the offline maintenance module;
the offline maintenance module sets maintenance time according to the received maintenance logistics information;
(3) the maintenance order distribution module sends a maintenance order dispatching request to a maintenance team;
(4) the maintenance list execution module comprises: the system comprises a diagnosis judgment module, a maintenance negotiation module and a maintenance execution module; wherein:
if the diagnosis judging module receives correct diagnosis judging information, a maintenance execution request is sent to the maintenance execution module; if the diagnosis judgment module receives incorrect diagnosis judgment information, a maintenance negotiation request is sent to a maintenance negotiation module; the maintenance agreed module judges whether to generate a revised maintenance order or not and whether to send the revised maintenance bill to the maintenance material preparation module or not according to the received revised fault diagnosis information, and the maintenance agreed module sends a maintenance execution request to the maintenance execution module;
(5) the maintenance order acceptance and payment module comprises: the system comprises a maintenance order execution module, a supplier maintenance acceptance module, an engineer maintenance acceptance module, a client maintenance acceptance module and a maintenance payment module; wherein:
The maintenance sheet execution module receives maintenance execution information of a maintenance team executing maintenance, and sends a supplier maintenance acceptance request to the supplier maintenance acceptance module; the supplier maintenance acceptance module sends an engineer maintenance acceptance request to the engineer maintenance acceptance module according to the received supplier maintenance acceptance qualified information; if the engineer maintenance acceptance module receives unqualified engineer maintenance acceptance information, the engineer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module until the engineer maintenance acceptance module receives the qualified engineer maintenance acceptance information, and the engineer maintenance acceptance module sends a payment request for paying the supplier maintenance first payment to the maintenance payment module; the maintenance payment module sends a client maintenance acceptance request to the client maintenance acceptance module according to a payment request of a payment provider for maintenance first payment; if the customer maintenance acceptance module receives unqualified customer maintenance acceptance information, the customer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module; and after the client maintenance acceptance module receives the qualified client maintenance acceptance information, the client maintenance acceptance module sends a payment request for payment of the supplier maintenance end payment to the maintenance payment module.
The spray industry engineering service operation management platform system also comprises an engineering team authentication subsystem; the engineering team certification subsystem comprises: the system comprises an authentication, audit and submission module and an authentication, audit and confirmation module; wherein:
(1) the certification, examination and submission module comprises a project team information module, and the project team information module sends the received project team information of each project team to the certification, examination and confirmation module;
(2) and the authentication and verification confirming module verifies the received information of the engineering team, sends a contract to the engineering team passing the verification and receives the contract signed by the engineering team.
After the scheme is adopted, the invention has the following beneficial effects:
the whole process of the after-sale process is transparent and visual, and the process can be tracked.
And secondly, integrating the full-flow information of the client from the client information to equipment management and after-sale service management, and realizing interconnection and intercommunication of all links of the enterprise management of the spraying equipment.
And thirdly, preventive maintenance of the equipment can be solved, the contradiction between excessive maintenance and insufficient maintenance is solved, the running state and the production data of the equipment are continuously collected, the fault of the equipment is diagnosed and deduced through fault modeling and early warning setting, preventive maintenance of the equipment is realized, periodical preventive shutdown maintenance of the equipment is realized, wearing parts are replaced, and the occurrence of faults is reduced.
And fourthly, remote control, rapid diagnosis, remote fault processing and the like are realized.
Drawings
FIG. 1 is a block diagram of an installation process of the present invention.
FIG. 2 is a block diagram of a maintenance procedure according to the present invention.
Fig. 3 is a block diagram of an authentication process according to the present invention.
Detailed Description
To further explain the technical solution of the present invention, as shown in fig. 1 to fig. 3, the following describes in detail the spray industry engineering service operation management platform system of the present invention by using specific embodiments, and also describes in detail the spray industry engineering service operation management platform method related to the present invention.
The invention relates to a spray industry engineering service operation management platform system which mainly comprises an installation subsystem. The following relates to the spray industry, and in particular to spraying equipment such as a spraying host, a spraying pipeline, a spraying terminal, a spraying nozzle, a spraying fan, an electric spraying controller, a spraying circuit and the like. The service and operation links of installation, maintenance, authentication and the like are the service and operation links of the spraying industry.
For convenience of description, each participant participating in each of the above links is defined as follows. The supplier is a supplier that provides for the production, preparation and/or sale of the above-described spray apparatus. The customer is a customer who receives the service of the supplier, for example, orders and purchases the spraying apparatus. The installation team is used for installing the spraying equipment according to the requirements of customers. The maintenance team is a maintenance team who maintains the spraying equipment according to the requirement. The installation team and the maintenance team are collectively called as the engineering team, namely the engineering team comprises the installation team and the maintenance team. The installation logistics trader is the logistics trader responsible for installing the material logistics. The maintenance logistics provider is a logistics provider that undertakes the logistics of maintenance materials. In addition, the installation team and the maintenance team can be workers of the same team or different teams, and the installation logistics center and the maintenance logistics center can be workers of the same organization or different organizations. That is, the installation team, the maintenance team, the installation logistics dealer and the maintenance logistics dealer are mainly distinguished according to the work tasks of the links.
As shown in fig. 1, the mounting subsystem mainly includes: an installation order submission module, an installation order confirmation module, an installation order distribution module, and an installation order acceptance and payment module.
(1) The installation list submitting module mainly comprises: a customer site module, an installation option module, and an installation time module.
The customer location module is used for setting the following installation customer location information: installation customer information and installation site information. The client or the supplier or a third party authorized by the client or the supplier sets and installs the client location information through the client location module by using a display terminal for display, namely a client terminal interface or a supplier terminal interface.
The installation customer information mainly comprises a customer name, a customer contact person and a customer contact telephone.
The installation site information mainly comprises an installation site name, an installation site address, an installation site contact person and an installation site contact telephone.
The installation option module at least comprises the following installation options: the method comprises the steps of installing a combined set meal A, installing a combined set meal B and self-defining an installation set meal. The installation option module may also include more installation packages as follows: installation of a combined set meal C, installation of a combined set meal D, installation of a combined set meal E, installation of a combined set meal F and the like. The installation package contains the device information of the specific installation device, such as: type, specification, model, process parameters, price, quantity, etc. The self-defined installation package mainly enables a customer to set the following required spraying equipment information according to the self requirement: the type, specification, model, process parameters, price, quantity and the like, so that a customer can set a required customized installation package by himself.
Preferably, the installation option module further includes an installation recommendation evaluation package module, where the installation recommendation evaluation package module stores the spraying device information as described above, and can set a plurality of installation recommendation packages according to the selected spraying device information. And the installation recommendation evaluation package module is used for evaluating the cost performance of the user-defined installation package and the plurality of installation recommendation packages respectively according to the user-defined installation package, and feeding back the user-defined installation package and the cost performance thereof, and the plurality of installation recommendation packages and the cost performance thereof to the client or a client interface respectively. Therefore, the customer can reset the self-defined installation package according to the requirement, and the best customer experience is achieved.
The installation time module is used for setting the following installation time information: specific installation time, installation period and auxiliary information.
And the installation sheet submitting module generates an installation sheet according to the set installation client place information, installation options and installation time information. The installation order here may be the spraying equipment, spraying services, etc. purchased, ordered by the customer. Preferably, the installation list contains the above information, or each participant can only receive the above information related to the participation content thereof according to different rights. For example, the content displayed on the installation form received by the installation team is the above-mentioned information related to the installation content, such as the installation place, the installation time, the information of the equipment to be installed, the installation cost, the logistics information related to the equipment to be installed, and the like. The installation form also contains provider information for the relevant equipment, services, and third party provider information. The third-party supplier is another third-party supplier providing a product or service to the supplier, and the third-party supplier contracts with the supplier for purchasing and selling the product or service and contracts with the client for purchasing and selling the product or service. Similarly, the content displayed on the maintenance order received by the maintenance team described later is information related to the maintenance content, such as the maintenance location, the maintenance time, the equipment to be maintained, the maintenance cost, and the logistics information related to the equipment to be maintained. Other participants, similarly, will not be described in detail herein.
(2) The installation list confirming module comprises: the system comprises an installation list validity confirming module, an installation material preparing module, an installation logistics module and an installation negotiation module.
The installation sheet validity confirming module confirms the validity of the generated installation sheet and the validity of the installation client information. The installation form validity confirming module may confirm validity based on the installation customer location information set by the customer location module, for example, judge the correspondence between the installation customer location information and the installation form information. If the corresponding information of the installation list and the installation list is inconsistent and the information is possibly wrong, the installation list validity confirmation module can send a validity confirmation request to the client through the client interface and receive feedback information of the client. If the client feeds back the information content as the information on the confirmation installation list, the client place module sends a request for modifying the installation client place information to the client according to the confirmation information until the validity confirmation module judges that: the installation client location information and the information on the installation sheet are consistent until the two information are consistent. Preferably, the installation form validity confirming module confirms the validity of the generated installation form, the validity of the installation customer information, and further confirms whether the customer paid 5% of the fee described on the installation form. If the payment is made, the installation order is confirmed to be valid; otherwise, the installation form validity confirming module confirms that the validity of the installation form is pending, waits for the customer to pay 5% of the fee recorded on the installation form, and sends the above to the supplier and the customer.
The installation order validation module may validate the installation order based on the crew information mentioned in the crew certification subsystem, as described above.
Preferably, the installation list validity confirmation module can also look up address information, and/or business information, and/or integrity information and the like from the network, and carry out validity confirmation on the looked-up information and corresponding information on the installation list. That is, the installation form validity confirmation module may also access the associated existing following database via the network according to the keyword of the information on the installation form: and the map database, the industry and commerce network database, the integrity network database and the like are used for acquiring related consulting information, and the consistency of the consulting information and the corresponding information on the installation list is judged, so that the validity of the installation list is judged.
And the installation material preparation module sends a material list required by the effective installation list to a supplier according to the set installation options and receives an actual material list fed back by the supplier. And the installation logistics module sends an actual material list to an installation logistics provider according to the installation place information of the installation client and receives the installation logistics information fed back by the installation logistics provider. The installation negotiation module feeds back the installation logistics information to the installation time module, and the installation time module sets corresponding installation time information according to the installation logistics information.
Preferably, the installation negotiation module makes the following decisions: in the acquisition of the installation logistics information, the installation materials are divided into batches of logistics, and in the installation materials in the multi-batch logistics, the installation materials finally arrive at the address of the installation site, and the final arrival time is obtained; and comparing the last arrival time with the installation time information, and judging whether the last arrival material arrives before the specific installation time or arrives after the specific installation time.
If the installation negotiation module judges that the last material arrives after the specific installation time, the installation negotiation module firstly sends installation logistics information to a supplier, and the supplier communicates with the installation logistics supplier accordingly. After communication, the installation negotiation module still cannot arrive before the specific installation time, and sends an installation time information modification request to the client, and the client modifies the installation time information according to the installation time information so as to match with the logistics arrival time for reasonable arrangement. In addition, the installation negotiation module generates logistics delay information according to the installation logistics information and sends the logistics delay information to the suppliers for statistics of the suppliers, and judges the logistics quality of each logistics supplier to be used as a basis for selecting the logistics suppliers and logistics counseling shares.
(3) The installation list distribution module mainly comprises: a dispatch module and a routing module. The dispatching module and the routing module are mainly used for carrying out relevant operations aiming at installation. Of course, the maintenance described below can also be operated in a similar manner with reference to the similar process.
And the order dispatching module sends order dispatching requests to all installation teams according to the installation cost set on the installation orders. The installation team, being inelegant about the installation fee, sends a bargaining request to the order module. And the dispatching module determines an installation team list without bargaining according to the received bargaining request and sends the installation team list to the routing module. And the routing module routes the installation list to be assigned to the name of the non-bargained installation team according to the received list of the non-bargained installation team.
Preferably, the installation order distribution module further comprises a bargaining module. The bargaining module receives the bargaining requests sent by the installation teams, judges that if each installation team provides the bargaining request, orders the installation teams from low to high according to the bargaining price, namely orders the installation teams from low to high according to the installation fee, generates a bargaining ordered installation team list, and sends the bargaining ordered installation team list to the order dispatching module. And the order dispatching module selects the installation team with the lowest bargaining price, namely the lowest installation fee, and routes the installation order to be assigned to the installation team with the lowest installation fee.
Preferably, the bargaining module feeds back the received bargaining price to the installation option module, the installation option module correspondingly classifies the bargaining price to the corresponding installation option items, the installation option module resets the undetermined price of each installation combination package according to the price of each installation combination package under the installation option item, and sends the undetermined price to the supplier to request the supplier to confirm and adjust the undetermined price. And the installation option module judges whether the price of each installation combination package is reset or not according to the received feedback information of the supplier.
If the dispatch module assigns an installation team, other installation teams are received to send a list grabbing request to the dispatch module, and the dispatch module makes the following judgment:
firstly, the order dispatching module judges whether the order-grabbing installation fee of an order-grabbing installation team is compared with the original set installation fee in the installation order and bargaining exists or not; if the bargaining price is not available or the installation fee for the order taking is lower than the bargaining price of the assigned installation team, the order dispatching module makes the following judgment;
the dispatch module judges that the designated installation team does not execute installation according to installation time information, installation logistics information and the like, admission information of the designated installation team and the like; or the dispatching module sends an installation progress confirmation request to the assigned installation team, judges that the assigned installation team does not execute installation according to the feedback information of the assigned installation team, and then the dispatching module sends an installation stopping instruction to the assigned installation team and reassigns the order-robbing installation team, so that the order-robbing installation team becomes a new assigned installation team. If the dispatching module judges that the originally assigned installation team begins to be installed, the dispatching module generates bargaining information according to the bargaining of the originally assigned installation team and sends the bargaining information to the supplier for statistics of the supplier, and the bargaining situation of each installation team is judged to be used as a basis for selecting the installation team.
(4) The installation order acceptance and payment module mainly comprises an installation order execution module, a supplier installation acceptance module, an engineer installation acceptance module, a client installation acceptance module and an installation payment module.
The installation order execution module receives installation execution information of an installation team executing installation and sends a supplier installation acceptance request to the supplier installation acceptance module. The installation execution information mainly comprises the entrance information of an installer and an installation material, installation progress information and the like. And after the installation is finished, the installation team sends a supplier installation acceptance request to the supplier installation acceptance module. The supplier arranges personnel for corresponding acceptance according to the supplier installation acceptance request sent by the supplier installation acceptance module; and if the acceptance is qualified, sending the qualified information of the installation and acceptance of the supplier to the installation and acceptance module of the supplier. And if the arrangement personnel are unqualified in acceptance, sending unqualified supplier installation acceptance information to the supplier installation acceptance module. The supplier installation acceptance module sends an installation sheet execution request to the installation sheet execution module according to the request. And the installation team performs corresponding rectification, adjustment and the like according to the installation list execution request, and repeats the operations after finishing the rectification, the adjustment and the like, namely sends a supplier installation acceptance request to the supplier installation acceptance module. Repeating the operation until the supplier installation and acceptance check module receives the qualified supplier installation and acceptance check information.
And the supplier installation and acceptance module sends an engineer installation and acceptance request to the engineer installation and acceptance module according to the received qualified supplier installation and acceptance information. And the engineer enters an installation site for acceptance according to the request. The engineer may be a customer-designated engineer, an engineer of a third party, or an engineer authenticated by a team authentication subsystem described later, that is, an engineer having an engineer certificate. And if the engineer is qualified, sending qualified installation and acceptance information of the engineer to the engineer installation and acceptance module. And if the checking acceptance is not qualified, sending information that the engineer installation checking acceptance is not qualified to the engineer installation checking acceptance module. If the engineer installation acceptance module receives unqualified engineer installation acceptance information, an installation execution request is sent to the installation list execution module, and by analogy, the operation is repeated until the engineer installation acceptance module receives qualified engineer installation acceptance information.
And after the engineer installation acceptance module receives qualified engineer installation acceptance information, the engineer installation acceptance module sends a payment request for installation of the first payment of the payment provider to the installation payment module, and the installation payment module records 50% of the cost. And the installation payment module sends a client installation acceptance request to the client installation acceptance module according to the installation first payment request of the payment provider. The customer arranges personnel to check according to the request, and sends the check result to the customer installation check module.
If the customer installation acceptance module receives unqualified customer installation acceptance information, the customer installation acceptance module sends an installation execution request to the installation list execution module; the installation team repeats the above operations as described above until the customer installation acceptance module receives the qualified customer installation acceptance information, and the customer installation acceptance module sends a request for payment of the supplier installation payment tail to the installation payment module, which accounts for 45% of the fee recorded on the installation slip. The payment of the maintenance fee amount described later is also described as installation.
Preferably, the installation order acceptance and payment module further comprises an advisory module. If the engineer installation acceptance module does not arrange the acceptance of the engineer within the set time after receiving the acceptance request of the engineer, or the installation payment module does not pay the first installation money of the supplier within the set time after receiving the acceptance information of the engineer installation, or the customer installation acceptance module does not arrange the acceptance within the set time after receiving the acceptance request of the customer, or the installation payment module does not pay the last installation money of the supplier within the set time after receiving the acceptance information of the customer installation, under the delay condition, the supervising module generates a supervising and urging letter according to the received delay information and sends the supervising and urging letter to the module corresponding to the delay, so that the corresponding participant receives the corresponding supervising and urging letter.
Preferably, if the installation payment module does not pay the supplier installation first money within the set time after receiving the installation acceptance information of the engineer or the installation payment module does not pay the supplier installation last money within the set time after receiving the installation acceptance information of the client within the set time after sending the supervision letter, under the condition of the continuous delay, the supervision module calls the supervision letter, the installation order, the logistics order, the installation related information and the like according to the received delay information and sends the called result to the supplier together for the supplier to collect the documents and supervise and prompt related links through a subsequent reasonable way.
Preferably, the spraying industry engineering service operation management platform system further comprises a maintenance subsystem. The maintenance subsystem is similar to the installation subsystem, and is not described herein again.
As shown in fig. 2, the maintenance subsystem mainly includes: a repair order submission module, a repair order confirmation module, a repair order distribution module, a repair order execution module, and a repair order acceptance and payment module.
(1) The maintenance sheet submitting module mainly comprises: the system comprises a maintenance information module, a fault option module and an environment data module.
And the repair client sets the place information of the repair client through the repair information module. The service customer site information mainly includes the relevant information as described above for installation. Specifically, the service customer location information includes service customer information and service location information. The customer, the supplier or a third party authorized by the customer and the supplier utilizes a display end for display, namely a client end interface or a supplier end interface, and sets the position information of the maintenance customer through a maintenance information module.
The service customer information mainly comprises a customer name, a customer contact person and a customer contact telephone. The maintenance place information mainly comprises a maintenance site place name, a maintenance site address, a maintenance site contact person and a maintenance site contact telephone.
The fault option module sets fault options, and is mainly used for setting fault reasons, current situations, fault equipment and the like of spray head blockage, water leakage, noise and the like. The environment data module sets environment data, and mainly uploads a fault site, a picture of a fault device, a video and the like to further reflect fault problems.
And the maintenance order submitting module generates a maintenance order according to the maintenance client place information, the fault options and the environmental data and sends the maintenance order to the maintenance order confirming module.
(2) The maintenance order confirming module mainly comprises: the system comprises a fault preliminary diagnosis module, a maintenance party confirmation module, a third party matching module, an online maintenance module, an offline maintenance module, a maintenance material preparation module and a maintenance logistics module.
And the fault preliminary diagnosis module sends a maintenance party confirmation request to the maintenance party confirmation module according to the received maintenance order. As the maintenance party may be the supplier or may be another third party supplier that provides products or services to the supplier.
The maintenance side confirmation module judges the maintenance content recorded in the maintenance bill according to the received maintenance side confirmation request, and judges whether the maintenance belongs to the maintenance items of the supplier or other third party suppliers, wherein the supplier refers to the supplier providing the maintenance equipment. When the maintenance party confirming module judges, the relevant contents such as the installation list, the supplier information, the third party supplier information and the like in the installation subsystem can be obtained, and whether the maintenance belongs to the maintenance items of the supplier or the other third party suppliers is judged according to the obtained information. And if the maintenance items belong to other third-party suppliers and need to be matched by other third-party suppliers, namely, the third-party suppliers need to be matched, sending a third-party matching request and a maintenance order to the third-party matching module.
And the maintenance party judges whether the online maintenance is available according to the fault recorded in the maintenance order, and sends an online maintenance request to the online maintenance module. The online maintenance module sends an online execution request to an online maintenance execution party according to the received online maintenance request sent by the maintenance party confirmation module or the online maintenance request sent by the third party matching module, the online maintenance module also sends the online execution request to the online maintenance execution party, the online maintenance execution party is also the maintenance party, online maintenance is carried out through a network, the internet, a local area network and the like, and after the online maintenance is finished and the feedback of normal operation of the maintained equipment is received, the online maintenance module of the maintenance direction sends online execution finishing information. And the online maintenance module closes the maintenance list until receiving the online execution ending information.
And the maintenance party is the supplier, and the maintenance party judges that the material request is sent to the offline maintenance module if the offline maintenance is carried out according to the fault recorded in the maintenance order. The maintenance party is a third party supplier, and the maintenance party judges whether the off-line maintenance is carried out according to the fault recorded in the maintenance order, and sends an off-line maintenance request and a material request to the third party coordination module; and the third party matching module sends the received offline maintenance request and the received material request to the offline maintenance module.
The maintenance material preparation module generates a maintenance bill required maintenance material bill according to the material request sent by the off-line maintenance module. Preferably, the maintenance material preparation module can obtain the relevant contents such as the maintenance order, the maintenance client site information, the fault option, the environmental data and the like, and generate the maintenance material order required by the maintenance order according to the relevant contents. The maintenance material preparation module can also send a maintenance material list to the maintenance party to request the maintenance party to confirm the maintenance material list, and after receiving confirmation information of the maintenance party, the maintenance material list is sent to the maintenance material preparation party to request to perform material preparation. In addition, the maintenance material preparation module can also directly send a material request and the related contents to the maintenance party to request the maintenance party to set the maintenance material list. The repair material supplier can be a supplier or a third party supplier.
The maintenance material preparation method prepares the materials, and sends the prepared materials to a maintenance place through a maintenance logistics dealer. Maintenance logistics traders send maintenance logistics information to the maintenance logistics module in real time, and the maintenance logistics module sends the received maintenance logistics information to the offline maintenance module.
The off-line maintenance module sets maintenance time according to the received maintenance logistics information, the maintenance time is set in the period after the materials arrive, the maintenance time can be sent to the client, the client can correspondingly adjust the maintenance time by combining the realization situation and the off-line maintenance module.
(3) And the maintenance order distribution module sends a maintenance order dispatching request, a maintenance order and maintenance time to the maintenance team. Preferably, when the repair order distribution module has assigned a repair team and other repair teams send an order grabbing request to the repair order distribution module, the repair order distribution module determines whether to assign an order grabbing repair team for repair as well as the related determination processes of the order dispatching module, the order grabbing installation and the like in the previous repair situation.
(4) The maintenance list execution module mainly comprises: a diagnosis decision module, a maintenance negotiation module and a maintenance execution module.
And the diagnosis judgment module sends a diagnosis judgment request to a maintenance party, and the maintenance party judges the fault according to the maintenance list, the maintenance information module, the fault option module and the environment data module. And if the fault option recorded in the maintenance order is consistent with the judgment of the maintenance party, the maintenance party diagnosis judgment module sends correct diagnosis judgment information. Otherwise, the service direction diagnosis determination module transmits incorrect diagnosis determination information, and revises the failure diagnosis information. The revised fault diagnosis information is information obtained by revising the fault diagnosis originally recorded in the maintenance order.
And if the diagnosis judgment module receives the correct diagnosis judgment information, sending a maintenance execution request to the maintenance execution module. If the diagnosis judgment module receives incorrect diagnosis judgment information, a maintenance negotiation request is sent to the maintenance negotiation module. The repair direction diagnosis decision module transmits revised failure diagnosis information to the repair settlement module,
and the maintenance agreed module judges whether to generate a revised maintenance order or not and whether to send the revised maintenance bill to the maintenance material preparation module or not according to the received revised fault diagnosis information. And the maintenance agreed module sends a maintenance execution request to the maintenance execution module.
According to the invention, the maintenance party can carry out preliminary diagnosis on the fault through the fault preliminary diagnosis module of the maintenance order confirmation module, and then can carry out diagnosis on the fault through the diagnosis judgment module of the maintenance order execution module, so that the operability of fault judgment can be ensured by fully combining actual conditions.
Preferably, the maintenance information module, the fault option module and the environmental data module of the maintenance sheet submitting module can also respectively correspond to receive real-time operation data of equipment, continuously acquire the operation state and production data of the equipment, form early warning setting through the fault modeling, diagnose and deduce the fault of the equipment, realize preventive maintenance of the equipment, periodically and preventively repair the equipment, remind replacement of wearing parts and reduce the occurrence of faults.
(5) The maintenance order acceptance and payment module mainly comprises: the system comprises a maintenance order execution module, a supplier maintenance acceptance module, an engineer maintenance acceptance module, a client maintenance acceptance module and a maintenance payment module.
The maintenance order execution module receives maintenance execution information of a maintenance team who executes maintenance, and sends a supplier maintenance acceptance request to the supplier maintenance acceptance module.
And the supplier maintenance acceptance module sends an engineer maintenance acceptance request to the engineer maintenance acceptance module according to the received qualified supplier maintenance acceptance information. If the engineer maintenance acceptance module receives unqualified engineer maintenance acceptance information, the engineer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module until the engineer maintenance acceptance module receives the qualified engineer maintenance acceptance information, and the engineer maintenance acceptance module sends a payment request for paying the supplier maintenance first payment to the maintenance payment module.
And the maintenance payment module sends a client maintenance acceptance request to the client maintenance acceptance module according to the payment request of the maintenance capital of the payment provider. If the customer maintenance acceptance module receives unqualified customer maintenance acceptance information, the customer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module; and after the customer maintenance acceptance module receives qualified customer maintenance acceptance information, the customer maintenance acceptance module sends a payment request for paying the supplier maintenance tail to the maintenance payment module.
Similar manners of installing the bill acceptance and payment module can also be adopted for the maintenance bill acceptance and payment module, and the details are not repeated here.
Preferably, the maintenance order submitting module, the maintenance order executing module and the maintenance order acceptance and payment module send the corresponding fault related content to the installation option module. Wherein, the relevant content of the fault mainly comprises: maintenance list, maintenance material list, maintenance team, preliminary fault diagnosis, secondary fault diagnosis, revision fault diagnosis and the like, maintenance execution and the like. And the installation option module correspondingly classifies the related contents of the faults, and resets the contents of each installation combination package, such as combination equipment, undetermined price and the like, according to the maintenance condition, the maintenance scheme, the maintenance materials and the like under the corresponding installation option items. And the installation option module sends the content of the reset installation combination package to a supplier to request the supplier to confirm and adjust the content of the reset installation combination package. And the installation option module judges whether the content of each installation combination package is reset or not according to the received feedback information of the supplier.
Preferably, the maintenance subsystem further comprises an intelligent learning module, the intelligent learning module can receive the corresponding fault related content sent by the maintenance order submitting module, the maintenance order executing module and the maintenance order acceptance and payment module in real time, and according to the fault related content, at the initial stage of the fault, whether the operation condition of the equipment needs to be adjusted is judged, if the operation condition of the equipment needs to be adjusted is judged, request information is sent to the client, and the client makes corresponding adjustment according to the request information.
Preferably, the intelligent learning module further sends the fault-related content and the equipment operation condition to the provider in real time, so that the provider can adjust the equipment package, install the combined package, and the like in a targeted manner according to the equipment operation condition of the customer.
The spray industry engineering service operation management platform system also comprises an engineering team authentication subsystem.
As shown in fig. 3, the engineering team certification subsystem mainly includes: the system comprises an authentication, audit and submission module and an authentication, audit and confirmation module.
(1) The certification auditing submitting module comprises a project team information module, and the project team information module sends the received project team information of each project team to the certification auditing confirming module. The information of the engineering team mainly comprises various qualifications required by the engineering team, such as electrician qualification, engineering qualification, climbing certificate, engineer certificate and the like.
(2) And the authentication, verification and confirmation module verifies the received information of the engineering team, sends a contract to an engineer for the engineering team passing the verification, receives a signed contract of the engineering team, signs the contract through both the supplier and the engineering team, generates an effective electronic contract through an electronic contract system, and performs filing.
The authenticator is authenticated through the authentication verification confirmation module and is a qualified third-party authentication mechanism.
The above embodiments and drawings are not intended to limit the form and style of the present invention, and any suitable changes or modifications thereof by those skilled in the art should be considered as not departing from the scope of the present invention.

Claims (2)

1. Spraying industry engineering service operation management platform system, its characterized in that: including the installation subsystem, the installation subsystem includes: an installation order submission module, an installation order confirmation module, an installation order distribution module, and an installation order acceptance and payment module, wherein:
(1) the installation sheet submitting module comprises: the client place module, the installation option module and the installation time module; wherein:
the customer location module is used for setting the following installation customer location information: installing customer information and installation place information, wherein the installation customer information comprises a customer name, a customer contact person and a customer contact telephone; the installation site information comprises an installation site name, an installation site address, an installation site contact person and an installation site contact telephone;
the installation option module comprises the following installation options: installing a combined set meal A, installing a combined set meal B and a self-defined installed set meal; this self-defined installation package mainly makes the customer can set for required following spraying equipment information according to the demand of self: type, specification, model, process parameters, price, quantity; the installation option module also comprises an installation recommendation evaluation package module, wherein the installation recommendation evaluation package module is internally stored with the spraying equipment information and can set a plurality of installation recommendation packages according to the selected spraying equipment information, the installation recommendation evaluation package module respectively evaluates the cost performance of the customized installation package and the installation recommendation packages according to the customized installation package, and respectively feeds back the customized installation package and the cost performance thereof as well as the installation recommendation packages and the cost performance thereof to the client, and the client resets the customized installation package according to the requirement;
The installation time module is used for setting the following installation time information: specific installation time, installation period and auxiliary information;
the installation order submitting module generates an installation order according to the set installation client place information, installation options and installation time information;
(2) the installation list confirming module comprises: the system comprises an installation list validity confirming module, an installation material preparing module, an installation logistics module and an installation negotiation module; wherein:
the installation sheet validity confirming module confirms the validity of the generated installation sheet and the validity of the installation client information: according to the installation client place information set by the client place module and the information on the installation list, the consistency of the corresponding information of the client place information and the installation list is judged, validity confirmation is carried out, if the corresponding information of the client place information and the installation list is inconsistent, the installation list validity confirmation module sends a validity confirmation request to the client and receives client feedback information; if the client feeds back the information content to confirm the information on the installation bill, the client place module sends a request for modifying the installation client place information to the client according to the information until the installation bill validity confirmation module judges that the installation client place information is consistent with the information on the installation bill, the installation bill validity confirmation module confirms the validity of the generated installation bill and the installation client information, and also confirms whether the client pays the preset proportion of the cost recorded on the installation bill, if so, the installation bill is confirmed to be valid; otherwise, the installation list validity confirming module confirms that the effectiveness of the installation list is undetermined, waits for the customer to pay the preset proportion of the cost recorded on the installation list, and sends the content to the supplier and the customer; the installation order validity confirming module also enters a related map database, an industrial and commercial network database and an integrity network database through a network according to keywords of the information on the installation order to obtain related reference information, and judges the consistency of the reference information and the corresponding information on the installation order so as to judge the validity of the installation order;
The installation material preparation module sends a material list required by the effective installation list to a supplier according to the set installation options and receives an actual material list fed back by the supplier; the installation logistics module sends an actual material list to an installation logistics provider according to installation place information of an installation client and receives installation logistics information fed back by the installation logistics provider; the installation negotiation module feeds back the installation logistics information to the installation time module, and the installation time module sets corresponding installation time information according to the installation logistics information; the installation negotiation module makes the following decisions: in the acquisition of the installation logistics information, the installation materials are divided into batches of logistics, and in the installation materials in the multiple batches of logistics, the installation material which finally reaches the address of the installation site is the final arrival time; comparing the last arrival time with the installation time information, if the installation negotiation module judges that the last arrival time of the material is after the specific installation time, the installation negotiation module firstly sends installation logistics information to a supplier, and the supplier communicates with the installation logistics supplier according to the installation logistics information; after communication, the installation negotiation module still cannot arrive before the specific installation time, and sends an installation time information modification request to a client, and the client modifies the installation time information according to the installation time information so as to be matched with the logistics arrival time for reasonable arrangement;
(3) The installation list distribution module comprises: the dispatching module and the routing module; wherein:
the order dispatching module sends order dispatching requests to all installation teams according to the set installation cost; the order dispatching module determines an installation team list without bargaining according to the received bargaining request and sends the installation team list to the routing module; the routing module routes the installation list to be assigned to the name of the non-bargaining installation team according to the received list of the non-bargaining installation team;
the installation order distribution module also comprises a bargaining module, the bargaining module receives bargaining requests sent by the installation teams, if all the installation teams propose the bargaining requests, the installation teams are sequenced from low to high according to installation fees, a bargaining sequencing installation team list is generated and sent to the order dispatching module, the order dispatching module selects the installation team with the lowest installation fee, and the installation order to be assigned is routed to the installation team with the lowest installation fee;
the installation option module is used for resetting the undetermined price of each installation combination package according to the price of each installation combination package under the installation option and sending the undetermined price to a supplier to request the supplier to confirm and adjust the undetermined price, and the installation option module is used for judging whether to reset the price of each installation combination package according to the received feedback information of the supplier;
If the dispatch module assigns an installation team, other installation teams are received to send a list grabbing request to the dispatch module, and the dispatch module makes the following judgment:
firstly, the order dispatching module judges whether the order-grabbing installation fee of an order-grabbing installation team is compared with the original set installation fee in the installation order and bargaining exists or not; if the bargaining price is not available or the installation fee for taking the order is lower than the bargaining price of the assigned installation team, the order dispatching module judges that the assigned installation team does not execute the installation according to the installation time information, the installation logistics information and the admission information of the assigned installation team; or the dispatching module sends an installation progress confirmation request to the assigned installation team, judges that the assigned installation team does not execute installation according to the feedback information of the assigned installation team, and sends an installation stopping instruction to the assigned installation team and reassigns the order taking installation team as a new assigned installation team; if the dispatching module judges that the originally assigned installation team begins to install, the dispatching module generates bargaining information according to the bargaining of the originally assigned installation team and sends the bargaining information to the supplier for counting by the supplier, and judges the bargaining situation of each installation team as a basis for selecting the installation team;
(4) Installation order acceptance and payment module: the system comprises an installation order execution module, a supplier installation acceptance module, an engineer installation acceptance module, a client installation acceptance module and an installation payment module; wherein:
the installation list execution module receives installation execution information of an installation team executing installation, and after the installation team finishes installation, the installation list execution module sends a supplier installation acceptance request to the supplier installation acceptance module; the supplier arranges personnel for corresponding acceptance according to the supplier installation acceptance request sent by the supplier installation acceptance module, and sends the information of qualified or unqualified supplier installation acceptance to the supplier installation acceptance module according to the acceptance condition; the supplier installation acceptance module sends an installation list execution request to the installation list execution module, an installation team carries out corresponding rectification and adjustment according to the installation list execution request, and the installation acceptance, rectification and adjustment operations are repeated after the completion until the supplier installation acceptance module receives qualified installation acceptance information of the supplier;
the supplier installation acceptance module sends an engineer installation acceptance request to the engineer installation acceptance module according to the received supplier installation acceptance qualified information; the engineer enters an installation site for acceptance according to the request, and the engineer sends information that the installation acceptance of the engineer is qualified or unqualified to the engineer installation acceptance module according to the acceptance condition; if the engineer installation acceptance module receives unqualified engineer installation acceptance information, sending an installation execution request to the installation list execution module, and repeating the installation acceptance operation until the engineer installation acceptance module receives the qualified engineer installation acceptance information, wherein the engineer installation acceptance module sends a payment supplier installation first payment request to the installation payment module; the installation payment module sends a client installation acceptance request to the client installation acceptance module according to the installation first payment request of the payment provider; if the customer installation acceptance module receives unqualified customer installation acceptance information, the customer installation acceptance module sends an installation execution request to the installation list execution module; the client installation acceptance module sends a payment request of installation of a payment provider to the installation payment module until the client installation acceptance module receives qualified client installation acceptance information;
The installation order acceptance and payment module also comprises an supervising module, if the delay situation that the engineer installation acceptance module does not arrange the engineer acceptance within the set time after receiving the engineer acceptance request, or the installation payment module does not pay the first installation money of the supplier within the set time after receiving the qualified installation acceptance information of the engineer, or the client installation acceptance module does not arrange the acceptance within the set time after receiving the client acceptance request, or the installation payment module does not pay the last installation money of the supplier within the set time after receiving the qualified installation acceptance information of the client is existed, the supervising module generates a supervising letter according to the received information related to the delay situation and sends the supervising letter to a module corresponding to the delay situation, so that the corresponding participant receives the corresponding supervising letter; if the supervising and urging module sends out a supervising and urging letter, the installation and payment module still does not pay the first installation money of the supplier in the set time after receiving the qualified installation and acceptance information of the engineer, or the installation and payment module still does not pay the last installation money of the supplier in the set time after receiving the qualified installation and acceptance information of the client, under the condition of continuous delay, the supervising and urging module calls the supervising and urging letter, the installation bill, the logistics bill and the relevant installation information according to the received relevant information of the delay condition and sends the calling and urging letter, the installation bill, the logistics bill and the relevant installation information to the supplier together for summarizing, and the supervising and urging of relevant links are carried out through a subsequent reasonable way;
Still include the maintenance subsystem, the maintenance subsystem includes: maintenance order submitting module, maintenance order confirming module, maintenance order distributing module, maintenance order executing module and maintenance order acceptance and payment module, wherein:
(1) the maintenance order submitting module comprises: the system comprises a maintenance information module, a fault option module and an environment data module; wherein:
the maintenance information module sets the information of the maintenance client; the fault option module sets fault options, which are mainly used for setting fault reasons, current situations and fault equipment of spray head blockage, water leakage and noise; the environment data module sets environment data, and mainly reflects the fault problem by uploading photos and videos of a fault site and fault equipment;
the maintenance order submitting module generates a maintenance order according to the maintenance place information, the fault option and the environmental data;
(2) the maintenance order confirming module comprises: the system comprises a fault preliminary diagnosis module, a maintenance party confirmation module, a third party matching module, an online maintenance module, an offline maintenance module, a maintenance material preparation module and a maintenance logistics module; wherein:
the fault preliminary diagnosis module sends a maintenance party confirmation request according to the maintenance unidirectional maintenance party confirmation module;
The maintenance side confirmation module judges the maintenance content recorded in the maintenance bill according to the received maintenance side confirmation request, and when the maintenance side confirmation module judges, judges whether the maintenance belongs to the maintenance items of the supplier or other third party suppliers according to the related contents of the installation bill, the supplier information and the third party supplier information in the installation subsystem; if the third-party supplier maintenance items belong to other third-party supplier maintenance items, the maintenance party confirmation module sends a third-party matching request and a maintenance order to the third-party matching module;
the maintenance party judges whether online maintenance is available according to the fault recorded in the maintenance order, and then sends an online maintenance request to the online maintenance module, the online maintenance module confirms the online maintenance request sent by the module according to the received online maintenance request sent by the maintenance party or the online maintenance request sent by the third party matching module, and the online maintenance module sends an online execution request to the online maintenance execution party; the online maintenance is carried out through a network, the Internet and a local area network, after the online maintenance is finished and the feedback of the normal operation of the maintained equipment is received, the maintenance direction online maintenance module sends online execution finishing information to the online maintenance module, and the online maintenance module closes the maintenance list until the online execution finishing information is received;
The maintenance party is the supplier, and the maintenance party judges whether the off-line maintenance is carried out or not according to the fault recorded in the maintenance order, and sends a material request to the off-line maintenance module; the maintenance party is a third party supplier, and the maintenance party judges whether the off-line maintenance is carried out according to the fault recorded in the maintenance order, and sends an off-line maintenance request and a material request to the third party coordination module; the third party matching module sends the received offline maintenance request and the received material request to the offline maintenance module; the offline maintenance module sends a material request to the maintenance material preparation module according to the received offline maintenance request, and the maintenance material preparation module acquires the maintenance order, the maintenance client site information, the fault option and the relevant content of the environmental data and generates the maintenance material order required by the maintenance order according to the relevant content; the maintenance material preparation module sends a maintenance material list to the maintenance party, requests the maintenance party to confirm the maintenance material list, sends the maintenance material list to the maintenance material preparation party after receiving confirmation information of the maintenance party and requests to perform material preparation;
after the materials are prepared by the maintenance material preparation method, the prepared materials are sent to a maintenance place through a maintenance logistics dealer; the maintenance logistics provider sends maintenance logistics information to the maintenance logistics module in real time, and the maintenance logistics module sends the received maintenance logistics information sent by the maintenance logistics provider to the offline maintenance module;
The offline maintenance module sets maintenance time according to the received maintenance logistics information; the maintenance time is set in the period after the materials arrive, and the maintenance time is correspondingly adjusted by the offline maintenance module according to the realization condition of the customer;
(3) the maintenance order distribution module sends a maintenance order dispatching request to a maintenance team;
(4) the maintenance order execution module comprises: the system comprises a diagnosis judgment module, a maintenance negotiation module and a maintenance execution module; wherein:
the diagnosis judgment module sends a diagnosis judgment request to a maintenance party, the maintenance party judges the fault according to the maintenance order, the maintenance information module, the fault option module and the environment data module, if the fault option recorded in the maintenance order is consistent with the judgment of the maintenance party, the diagnosis judgment module sends correct diagnosis judgment information, otherwise, the diagnosis judgment module sends incorrect diagnosis judgment information, sends incorrect diagnosis judgment information and revises the fault diagnosis information originally recorded in the maintenance order;
if the diagnosis judgment module receives the correct diagnosis judgment information, a maintenance execution request is sent to a maintenance execution module; if the diagnosis judgment module receives incorrect diagnosis judgment information, a maintenance negotiation request is sent to a maintenance negotiation module; the diagnosis judging module sends revised fault diagnosis information to the maintenance agreed module, the maintenance agreed module judges whether to generate a revised maintenance order or not and whether to send the revised maintenance bill to the maintenance material preparation module or not according to the received revised fault diagnosis information, and the maintenance agreed module sends a maintenance execution request to the maintenance executing module;
(5) The maintenance order acceptance and payment module comprises: the system comprises a maintenance order execution module, a supplier maintenance acceptance module, an engineer maintenance acceptance module, a client maintenance acceptance module and a maintenance payment module; wherein:
the maintenance list execution module receives maintenance execution information of a maintenance team executing maintenance and sends a supplier maintenance acceptance request to the supplier maintenance acceptance module; the supplier maintenance acceptance module sends an engineer maintenance acceptance request to the engineer maintenance acceptance module according to the received supplier maintenance acceptance qualified information; if the engineer maintenance acceptance module receives unqualified engineer maintenance acceptance information, the engineer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module until the engineer maintenance acceptance module receives the qualified engineer maintenance acceptance information, and the engineer maintenance acceptance module sends a payment request for paying the supplier maintenance first payment to the maintenance payment module; the maintenance payment module sends a client maintenance acceptance request to the client maintenance acceptance module according to a payment request of a payment provider for maintenance first payment; if the customer maintenance acceptance module receives unqualified customer maintenance acceptance information, the customer maintenance acceptance module sends a maintenance execution request to the maintenance order execution module; the client maintenance acceptance module sends a payment request of a payment provider maintenance end payment to the maintenance payment module until the client maintenance acceptance module receives qualified client maintenance acceptance information;
The maintenance order submitting module, the maintenance order executing module and the maintenance order acceptance and payment module send corresponding fault related contents to the installation option module, wherein the fault related contents mainly comprise: the method comprises the following steps that maintenance orders, maintenance material orders, maintenance teams, primary fault diagnosis, secondary fault diagnosis, revision of fault diagnosis and maintenance execution contents are carried out, the installation option module correspondingly classifies fault related contents, the installation option module resets the contents of each installation combination package according to maintenance conditions, maintenance schemes and maintenance materials under corresponding installation options, the installation option module sends the contents of the reset installation combination package to a supplier, and the supplier is requested to confirm and adjust the contents of the reset installation combination package; and the installation option module judges whether the content of each installation combination package is reset or not according to the received feedback information of the supplier.
2. The spray industry engineering service operation management platform system of claim 1, wherein: the system also comprises an engineering team authentication subsystem; the engineering team authentication subsystem comprises: the authentication, audit and submission module and the authentication, audit and confirmation module; wherein:
(1) The certification audit submitting module comprises a project team information module, and the project team information module sends the received project team information of each project team to the certification audit confirming module;
(2) and the authentication and verification confirming module verifies the received information of the engineering team, sends a contract to the engineering team passing the verification and receives the contract signed by the engineering team.
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