CN103778504A - POS machine operation service system - Google Patents
POS machine operation service system Download PDFInfo
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- CN103778504A CN103778504A CN201310755404.7A CN201310755404A CN103778504A CN 103778504 A CN103778504 A CN 103778504A CN 201310755404 A CN201310755404 A CN 201310755404A CN 103778504 A CN103778504 A CN 103778504A
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Abstract
The present invention discloses a POS machine operation service system. The POS machine operation service system comprises the steps of: an information management module, a user management module, an equipment management module, a newly mounted equipment management module, an equipment failure processing management module, an equipment inspection management module, an equipment changing and withdrawing management module, and a GIS-based geographical information management module. Through the POS machine operation service system, comprehensive maintenance service information of an equipment file, an operation flow, user data, repairing and service condition, inspection condition, etc. are established for each operation item; so that area dividing, digital receiving and dynamic distribution are performed on traditional equipment mounting and maintenance operation through a digitalized and informationized interactive service platform.
Description
Technical field
The invention belongs to POS machine maintenance and repair technical field, more specifically, a kind of POS machine operation service system.
Background technology
The quality of bank card business development, depends primarily on whether accept market active, and the use of POS machine just seems extremely important to the competitive power that improves financial institution so.But complicated and changeable, tangible and invisible and deposit, the objective reality of nonstandardized technique, operation service system that span of management is large, often affect the normal business of trade company, reduce payment efficiency, and reduce the trust of trade company to bank POS machine system, bank more cannot be from serving by operation as client transmits more value, and this will have a strong impact on prestige and the market competitiveness of financial institution.Comprehensive, the high-quality and efficient POS operation service system of system will become financial institution's enforcement differentiated marketing undoubtedly as can be seen here, keep height customer loyalty, improve the important means of market share.
Current, enterprise mainly biases toward the construction of service network in operation service field, serves by operation technical support and the later maintenance that structural networking is provided convenience for client; Meanwhile, constantly standard perfect operation service content and service procedure improve the quality of operation service.But in the process of whole technical support and later maintenance, maintenance what adopt is traditional, the multi-level mode of intelligence transmission and loose Service Management means more, and fail fully to adopt advanced network technology, computer technology, the administrative skill efficiency of management of serving of improving service quality and operate.
Summary of the invention
The object of the invention is to overcome above-mentioned deficiency, a kind of POS machine operation service system is provided.
By POS machine operation service system to each O&M project set up oneself equipment files, O&M flow process, subscriber data, report for repairment and service scenario, patrol and examine the omnibearing maintenance service information such as situation.Make traditional maintaining equipments work carry out region division, digital received, dynamic assignment by digitizing, informationalized interactive services platform.
A kind of POS machine operation service system, comprise log-on message administration module, user management module, device management module, new clothes device management module, equipment obstacle management administration module, equipment routing inspection administration module, exchange device and cancel device management module, based on GIS geographical information management module.
Described log-on message administration module, record is revised and published to registration, password that the system of being mainly responsible for enters.
Described user management module, main being responsible for carried out rights management to user, adopts different data manipulations, administration authority according to different users.
Described device management module, mainly comprises apparatus for establishing machine account information unit, facility information element to be installed, Unit account of plant message unit, the in-out-storehouse management unit of erecting equipment message unit, equipment.Described Unit account of plant message unit comprises the information such as service sequences number, merchant information, device type, equipment state, device end number.Described facility information element to be installed comprises device type to be installed, equipment state, equipment merchant information to be installed, number of devices to be installed.The described message unit of erecting equipment comprises erecting equipment type, equipment state, installs standby merchant information, erecting equipment quantity.The in-out-storehouse management of described equipment comprises device type, tank farm stock, entry time, outbound temporal information.
Described new clothes device management module, comprises that new machine is installed application unit, install Data Enter unit, the first work order information confirmation unit, information feedback unit.Described new machine is installed application unit and is referred to that client passes through native system network and submits installation application at line platform.Described installation Data Enter unit, refers to and adds the information such as installation numbering, project name, device name, trade company address, affiliated industry, unit type, trade company's rank, trade company number, trade company's affiliated area, affiliated subbranch, bank client manager, project manager, the contact person of trade company, on-the-spot trade company name, installation site, pos version, terminal number, telephone number to database.Described the first work order information confirmation unit refers to that typing project name, work order print the information such as title, on-the-spot trade company name, installation personnel name, installation state, levels of maintenance, device description, registration of personnel and add database to, and installation information is sent to installation personnel.Described information feedback unit, the information such as project name, on-the-spot trade company name, installation state-maintenance rank, customer satisfaction that refer to feed back to enterprise.
Described equipment obstacle management administration module, comprises customer's fault registration unit, the second work order information confirmation unit, information feedback unit.Described customer's fault registration unit, refers to and adds customer's name of firm, fault rank, the information such as personnel, telephone number, fault type, fault of reporting for repairment to database.Described the second work order information confirmation unit, refer to on-the-spot merchant information, the information such as personnel's name, work order state, fault type, paper feeding type, paper feeding quantity fault rank, failure-description, registrant's title, record date, enrollment time, affiliated project of reporting for repairment are added to database, and customer's fault register information is sent to breakdown maintenance personnel.Described information feedback unit refers to that information such as referring to project name, on-the-spot trade company name, levels of maintenance, customer satisfaction feeds back to enterprise.
Described equipment routing inspection administration module, comprises and initiates to patrol and examine request unit, data analysis and arrangement unit, confirmation routing inspection unit, information feedback unit.Described equipment routing inspection administration module, main being responsible for according to frequency and the historical data etc. of region, device type, equipment use, apparatus for establishing is patrolled and examined model, utilizes model to calculate and analyzes the equipment that need to patrol and examine or want frequent emphasis to patrol and examine.
Described exchange device and cancel device management module, main being responsible for declared or bank client manager requirement according to trade company, the equipment of appointed place changed or cancelled the use of equipment.
Described based on GIS geographical information management module, main being responsible for builds merchant location, O&M slip-stick artist location geographic information database, realizes the function that Real-time Obtaining is submitted in real time.Described utilizes GIS and GPS on server, to set up client, trade company and the equipment position at map based on GIS geographical information management module, and positional information is sent to hand-held mobile terminal.Equipment obstacle management, equipment routing inspection and exchange device and the equipment of cancelling can utilize hand-held mobile terminal to send list, location and navigation.
Beneficial effect of the present invention:
The present invention collects newspapers to repair, and installation, removes machine, patrols and examines the comprehensive service platform being integrated, and the efficiency that it can effectively improve enterprise operation service, realizes standardization and the standardization of management process.
Solve the product use value problem that trade company is fully used POS machine.Can meet cheaply user's services request and response by the POS machine operation service of networking, being conducive to bank and operation service department thereof assembles strength on whole operation service network by network and provides high-quality post-service for client, and good post-service can help the correct use and maintenance product of user, help user to get rid of the various faults of maintenance, thereby extend to greatest extent to the greatest extent the cycle in serviceable life of product, make full use of the use value of product.
The present invention uses the modern communication technology, the carrier transmitting using current popular Internet technology as information, a set of maturation, normalized operation service procedure management are provided, the information interaction of Customer Service Center and maintenance job personnel and supervision department can be provided, really realize with the flowing of the mobile replacement personnel of information, improved greatly the speed of maintenance service and reduced maintenance cost.
The management of reporting facility information for repairment and knowledge base management that the present invention comprises client, client's the management of reporting facility information for repairment can provide reference for bank on the one hand, for the technician of the number outfit varying number of different regions customer service calls, realize the optimization utilization of resource, also can add up the fault of normal appearance on the other hand, POS machine product is proposed to improve.Knowledge base management is mainly used in collecting the maintenance, repair knowledge about equipment, service skill and the service experience etc. that are scattered in attendant's brains, it made a policy both can to maintenance service personnel's maintenance, repair work, but also be that bank widens the channel that improves employee's vocational skills, the online fault that simultaneously also can be used for customer self-service is got rid of.
Accompanying drawing explanation
Fig. 1 is the business process map of pos machine O&M service system.
Fig. 2 is equipment management organization structural drawing.
Fig. 3 is new clothes equipment workflow diagram.
Fig. 4 is the data flow diagram of new equipment management system.
Fig. 5 is equipment obstacle management manage workflow figure.
Fig. 6 is the data flow diagram of equipment obstacle management management system.
Fig. 7 is equipment routing inspection manage workflow figure.
Fig. 8 is the data flow diagram of equipment routing inspection management system.
Fig. 9 is equipment and cancels equipment management information process flow diagram.
Figure 10 is the data flow diagram of exchange device management system.
Figure 11 is handheld terminal business process map.
Embodiment
Below preferred embodiment of the present invention is described in detail, thereby so that advantages and features of the invention can be easier to be it will be appreciated by those skilled in the art that, protection scope of the present invention is made to more explicit defining.
Below in conjunction with the drawings and specific embodiments, the invention will be further described.
The username and password that log-on message administration module needs registrant to input, only when checking other modules that just can enter POS machine O&M service system when correct.
Shown in Fig. 1, be the business process map of pos machine O&M service system, the description of system report for repairment, accept and the realization flow of the function such as client's feedback to the installation, maintenance of new machine, technician's task from client.
Described user management module, different clients adopts different data manipulations, shows the function of authority.Be that different roles represents different authorities.Authority has represented each post in system can operate which function of each theme.Mechanism under role-and-user has determined user's data permission, and client can see the scope of data message.
Described device management module comprises apparatus for establishing machine account information unit, is prepared as the in-out-storehouse management unit of the facility information element of client's installation, the message unit that installs equipment, equipment.Shown in Fig. 2, equipment management organization structural drawing.All facility informations are recorded in equipment control, and user can increase newly it, revise, and delete, check details, and can be by choosing the Related Contact in a line effective information direct correlation equipment, user also can be according to the device type of equipment simultaneously, equipment state, terminal number, implementor name is inquired about.
Described new clothes device management module, requires to on-site install new engine, debugging, training according to bank, uploads corresponding data (trade company's photo, trade company's data work and rest, facility location).Shown in Fig. 3, it is new clothes equipment workflow diagram.First client proposes the installation of new machine to bank, bank's square tube crosses EMALL or fax mode is initiated installation demand schedule to project manager, project manager is according to installation demand, system is filed and is sent the supervisor of facility to regional, Regional Admin is according to installation work order, get corresponding facility, consumptive material etc., O&M slip-stick artist by the new machine task assignment of O&M system handle to region, the O&M slip-stick artist in region visits and installs, after having installed, test, on-the-spot gather data is uploaded corresponding data (trade company's photo including trade company's photo, trade company's data work and rest, facility location) and finish work order.The project manager of customer service team, according to installation work order, carries out trade company's call-on back by phone to service quality, and management system backstage is according to standardization service to submitting to data examine and confirm, project manager's papery document of installing arranges and files.Shown in Fig. 4, it is the data flow diagram of new equipment management system.The typing of installation information comprises installation numbering, project name, device name, trade company address, affiliated industry, unit type, trade company's rank, trade company number, trade company's affiliated area, affiliated subbranch, bank client manager, project manager, the contact person of trade company, on-the-spot trade company name, installation site, pos version, terminal number, telephone number etc.The typing of work order information comprises project name, work order printing title, on-the-spot trade company name, installation personnel name, installation state, levels of maintenance, device description, registration of personnel etc.Feedback information comprises project name, on-the-spot trade company name, installation state-maintenance rank etc.On-site customer information comprises trade company's shop front photo, Gis geographic position etc.The new machine mount message typing that bank applies for client by the new equipment administration module of native system, generate installation information table, native system is deposited into these data in database, send in supervisor's hand of regional by forming the single information table of a Zhang Gong with the data mining finishing analysis on backstage, supervisor segments to mobile terminal system in the O&M slip-stick artist hand of subregion according to work order, O&M slip-stick artist carries out the installation of new machine according to receiving of task, after installing, client is carried out to the large collection of information simultaneously, comprise on-the-spot photo, the information such as the Gis geographic position of pos facility.
Described equipment obstacle management administration module, declares fault according to sector of demand of bank side or trade company, arranges nearby slip-stick artist's handling failure of visiting, and service quality is carried out to trade company's call-on back by phone.Be illustrated in figure 5 equipment obstacle management manage workflow figure.Fault is declared to O&M service centre by sector of demand of bank side or trade company, maintenance application is proposed, faulty equipment and merchant information are registered by O&M service centre, send fault ticket to Regional Admin, Regional Admin according to fault ticket by task assignment to region O&M slip-stick artist, O&M slip-stick artist carries out on-site maintenance.First check faulty equipment, check and whether need to change planes, need to change and carry out submitting to general headquarters the application of changing planes to, change planes if do not needed and carry out on-site maintenance processing.After completing, Operation and Maintenance Center can carry out client's return visit.Having keeped in repair rear project manager submits the arrangement of fault papery document and files.As shown in Figure 6, be the data flow diagram of equipment obstacle management management system.Repairing information comprises name of firm, fault rank, reports personnel, telephone number, fault type, failure message etc. for repairment.Work order information comprises on-the-spot merchant information, reports personnel's name for repairment, work order state, fault type, paper feeding type, paper feeding quantity fault rank, failure-description, registrant's title, record date, enrollment time, affiliated project.Maintenance object information comprises project, pos machine title, on-the-spot trade company name, reports personnel's name, malfunction, fault type, rank etc. for repairment.Enterprise's customer service is received after repair call, in the equipment obstacle management ADMINISTRATION SUBSYSTEM of O&M system, inquires about this facility information, and customer service can be seen details, the historical failure record of this equipment, and personnel, phone, fault type, phenomenon of the failure are reported in input for repairment.Regional Admin sees this fault on mobile phone terminal simultaneously, group is single receives that at mobile phone terminal this safeguards after work order to the nearest O&M slip-stick artist O&M slip-stick artist in region, accessing system is checked this fault detail content, and check this device history failure logging, phone contact user, most common failure solves according to historical record as far as possible in phone, if cannot solve in phone, slip-stick artist makes house calls with user the designated time.O&M slip-stick artist visits and solves after fault, adds result and feeds back to O&M system.Can locate concrete equipment by " fast query " and " equipment Advanced Search " in equipment obstacle management management, the details that simultaneously user can double-click equipment records and checks equipment, click equipment records and check that associated person information and this equipment have or not uncompleted repairing information, if there is repairing information, can click " checking details " and check details.In the time that caller client reports for repairment, contact staff's typing repairing information as the case may be.In addition, customer service can be clicked " knowledge base " and directly search solution, to answer fast client, if having solution in knowledge base double-clicks, contact staff directly solves by phone the problem of reporting for repairment, click " being directly disposed ", be deposited in history library, if contact staff cannot solve the problem of reporting for repairment in phone, click " registration is reported for repairment ", system sends to this repairing information region supervisor automatically, also can click " & note is reported in registration for repairment ", system sends to this repairing information region supervisor and automatically with its supervisor of SMS notification, so that maintenance in time.
Described equipment routing inspection administration module, comprises and initiates to patrol and examine request unit, data analysis and arrangement unit, confirmation routing inspection unit, information feedback unit.Described equipment routing inspection administration module, main being responsible for according to frequency and the historical data etc. of region, device type, equipment use, apparatus for establishing is patrolled and examined model, utilizes model to calculate and analyzes the equipment that need to patrol and examine or want frequent emphasis to patrol and examine.Formulate trade company patrol plan according to analyzing data, visit patrol and examine, testing apparatus, and service quality is carried out to trade company's call-on back by phone.Shown in Fig. 7, be equipment routing inspection manage workflow figure.Bank side initiates the demand of patrolling and examining, and project manager formulates according to demand trade company's patrol plan and initiates trade company according to patrol plan and patrol and examine work order to Regional Manager, and Regional Manager, according to customer address, rationally distributes and patrols and examines work order.Service engineer visits and patrols and examines and test according to the task of being distributed to oneself, and feedback is patrolled and examined data and comprised the information such as trade company's photo, the trade company service of patrolling and examining list, facility Gis location.The manager of customer service team project pays a return visit client according to patrolling and examining work order.Shown in Fig. 8, the data flow diagram of equipment routing inspection management system.The information of patrolling and examining comprises project name, on-the-spot name of firm, installation addresses, installation site, safeguards in the recent period, trade company number, terminal number, affiliated subbranch, device description etc.Patrolling and examining work order comprises device name, project name, on-the-spot name of firm, trade company's name, terminal number, patrols and examines people, patrols and examines state, facility level etc.Patrol and examine object information and comprise project name, on-the-spot name of firm, installation personnel name, installation state, levels of maintenance, device description, registrant's title etc.The facility that project manager patrols and examines needs support patrol plan by patrolling and checking management system and generate and patrol and examine work order and be distributed to Regional Admin, and Regional Admin is distributed to service engineer again.Service engineer clicks facility and patrols and examines on mobile phone terminal, and checks and patrol and examine work order Verbose Listing, and service engineer clicks the trade company that need patrol and examine, and checks the better address of this trade company.Service engineer first checks patrolling and examining key element after arriving trade company scene, comprises facility and whether normally works, whether pastes O&M label etc.Service engineer confirms that facility are normal and trade company's facility is patrolled and examined, and will patrol and examine key element, comprises test transaction document, trade company's operation license, trade company's StoreFront photo, facility photo etc., uploads operating system, and facility are positioned after completing.Project manager receives patrolling and examining after work order that service engineer is brought up, confirms patrolling and examining work order, and according to the rules whether flow process operates.
Described exchange device and cancel device management module, main being responsible for declared or bank client manager requirement according to trade company, the equipment of appointed place changed or cancelled the use of equipment.Shown in Fig. 9, for equipment with cancel equipment management information process flow diagram.Exchange device flow process: trade company or service engineer initiate the demand of changing planes, and submit the application form of changing planes.The project manager of bank examines, and is got new facility and is divided and tasked service engineer by the management system of changing planes by audit rear region house steward, and service engineer visits and carries out the replacing of facility.And feed back corresponding latest data, comprise trade company's photo, facility photo, facility location, and finish work order.Project manager, according to the work order of changing planes, carries out trade company's call-on back by phone to service quality, and the papery document of changing planes after satisfaction arranges and files.Remove equipment flowsheet: trade company declares or bank client manager mentions the machine of removing, project manager submits to and removes machine application and examine to bank, and bank is by audit, and project manager initiates to remove machine work order, service engineer the visit machine of removing and facility clearing, and trade company removes machine and confirms.Service centre, according to removing machine work order, carries out trade company's call-on back by phone to service quality.Shown in Figure 10, it is the data flow diagram of exchange device management system.Change/remove machine information and comprise device name, on-the-spot name of firm, trade company address, installation addresses, project name, attributed region, equipment state, device type, levels of maintenance, device description, bullets etc.Work order information comprises device name, project, on-the-spot name of firm, trade company's name, terminal number, changes/remove machine personnel, changes/remove machine state, facility level etc.Feedback information comprises project, on-the-spot trade company name, changes/remove machine personnel, removes machine state, levels of maintenance, registrant's name, record date.Show the list of relevant information of removing machine, user can carry out " removing machine registration ", and " machine of removing is confirmed ", " machine is removed in cancellation ", " personnel assigned again " and " note prompting " operation, and user can click the machine of the removing list information that " inquiry " checks that system is all.
Described based on GIS geographical information management module, utilize GIS and GPS on server, to set up client, trade company and the equipment position at map, equipment obstacle management, equipment routing inspection and exchange device and cancel equipment etc. and can utilize hand-held mobile terminal to send single, location and navigation.Described based on GIS geographical information management module, main being responsible for builds merchant location, O&M slip-stick artist location geographic information database, realizes the function that Real-time Obtaining is submitted in real time.Described utilizes GIS and GPS on server, to set up client, trade company and the equipment position at map based on GIS geographical information management module, and positional information is sent to hand-held mobile terminal.Equipment obstacle management, equipment routing inspection and exchange device and the equipment of cancelling can utilize hand-held mobile terminal to send list, location and navigation.Shown in Figure 11, it is handheld terminal business process map.Be that geography information module (Geographic Information System) builds the geographic information databases such as merchant location, O&M slip-stick artist position according to GIS, realize the function that Real-time Obtaining is submitted in real time.The map api interface of opening by mobile terminal system obtains present geographic position, and solid pattern data according to the map and coordinate data are drawn mobile alignment, geographical location information, the route information etc. obtaining the most at last sends it back background data base, so that the collection of Bank Headquarters gathers.The map interface that real-time positioning system calls is from the opening API of Baidu's map, open after positioning function at handheld terminal, real-time positioning system can create on backstage a resident services program, by this services program, interval positioning time of setting according to our service end, timing send Location Request to the API of Baidu, services program is received after current geographical position coordinates, mutual by with our service end, realize our server end that is saved in real-time current geographic position, and at handheld terminal by calling the map setting-out API of Baidu, the real-time motion track information that draws this location, not only realize the real time inspection trade company business information of O&M slip-stick artist at handheld terminal, upload in time feedback information.Also realize bank by the real time position trace information as prelocalization personnel, recorded O&M slip-stick artist's around the clock service situation, as the scientific basis of business, Performance Evaluation.Facility are carried out GPS location by O&M slip-stick artist, is convenient to safeguard and patrol and examine next time work.
Although the present invention with preferred embodiment openly as above, embodiment and accompanying drawing are not of the present invention for limiting.Without departing from the spirit and scope of the invention, any equivalence of doing changes or retouching, belongs to equally the present invention's protection domain.Therefore protection scope of the present invention should be take the application's the content that claims were defined as standard.
Claims (1)
1. a POS machine operation service system, comprise log-on message administration module, user management module, device management module, new clothes device management module, equipment obstacle management administration module, equipment routing inspection administration module, exchange device and cancel device management module, based on GIS geographical information management module, it is characterized in that:
Described log-on message administration module, record is revised and published to registration, password that the system of being mainly responsible for enters;
Described user management module, main being responsible for carried out rights management to user, adopts different data manipulations, administration authority according to different users;
Described device management module, mainly comprises apparatus for establishing machine account information unit, facility information element to be installed, Unit account of plant message unit, the in-out-storehouse management unit of erecting equipment message unit, equipment; Described Unit account of plant message unit comprises service sequences number, merchant information, device type, equipment state, device end number; Described facility information element to be installed comprises device type to be installed, equipment state, equipment merchant information to be installed, number of devices to be installed; The described message unit of erecting equipment comprises erecting equipment type, equipment state, installs standby merchant information, erecting equipment quantity; The in-out-storehouse management of described equipment comprises device type, tank farm stock, entry time, outbound time;
Described new clothes device management module, comprises that new machine is installed application unit, install Data Enter unit, the first work order information confirmation unit, information feedback unit; Described new machine is installed application unit and is referred to that client passes through native system network and submits installation application at line platform; Described installation Data Enter unit, refers to and adds installation numbering, project name, device name, trade company address, affiliated industry, unit type, trade company's rank, trade company number, trade company's affiliated area, affiliated subbranch, bank client manager, project manager, the contact person of trade company, on-the-spot trade company name, installation site, pos version, terminal number, telephone number to database; Described the first work order information confirmation unit refers to that typing project name, work order print title, on-the-spot trade company name, installation personnel name, installation state, levels of maintenance, device description, registration of personnel information and add database to, and installation information is sent to installation personnel; Described information feedback unit, refers to that project name, on-the-spot trade company name, installation state-maintenance rank, customer satisfaction information feed back to enterprise;
Described equipment obstacle management administration module, comprises customer's fault registration unit, the second work order information confirmation unit, information feedback unit; Described customer's fault registration unit, refers to customer's name of firm, fault rank, reports personnel, telephone number, fault type, failure message for repairment and add database to; Described the second work order information confirmation unit, refer to on-the-spot merchant information, report personnel's name, work order state, fault type, paper feeding type, paper feeding quantity fault rank, failure-description, registrant's title, record date, enrollment time, affiliated project information for repairment and add database to, and customer's fault register information is sent to breakdown maintenance personnel; Described information feedback unit refers to that project name, on-the-spot trade company name, levels of maintenance, customer satisfaction information feed back to enterprise;
Described equipment routing inspection administration module, main being responsible for according to frequency and the historical data of region, device type, equipment use, apparatus for establishing is patrolled and examined model, utilizes model to calculate and analyzes the equipment that need to patrol and examine or want frequent emphasis to patrol and examine;
Described exchange device and cancel device management module, main being responsible for declared or bank client manager requirement according to trade company, the equipment of appointed place changed or cancelled the use of equipment;
Described based on GIS geographical information management module, main being responsible for builds merchant location, O&M slip-stick artist location geographic information database, realizes the function that Real-time Obtaining is submitted in real time; This module utilizes GIS and GPS on server, to set up client, trade company and the equipment position at map, and positional information is sent to hand-held mobile terminal; Equipment obstacle management, equipment routing inspection, exchange device and the equipment of cancelling can utilize hand-held mobile terminal to send list, location and navigation.
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| CN107451824A (en) * | 2017-08-01 | 2017-12-08 | 合肥图森工业设计有限公司 | A kind of agricultural machinery three guarantees technological service system and its implementation |
| CN107612744A (en) * | 2017-10-12 | 2018-01-19 | 连云港杰瑞电子有限公司 | A kind of intelligent transportation equipment operational system based on mobile platform |
| CN108229696A (en) * | 2017-12-22 | 2018-06-29 | 厦门雾天下信息科技有限公司 | Spraying industry engineering Service Operation management platform system |
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| CN111126635B (en) * | 2019-12-25 | 2023-06-20 | 哈尔滨新中新电子股份有限公司 | Evaluation method for DIY store POS machine maintenance type selection based on customer satisfaction analysis |
| CN113487184A (en) * | 2021-07-06 | 2021-10-08 | 江苏高速公路信息工程有限公司 | Highway electromechanical engineering informatization control platform and method thereof |
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