CN107464116B - Order settlement method and system - Google Patents

Order settlement method and system Download PDF

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Publication number
CN107464116B
CN107464116B CN201710612283.9A CN201710612283A CN107464116B CN 107464116 B CN107464116 B CN 107464116B CN 201710612283 A CN201710612283 A CN 201710612283A CN 107464116 B CN107464116 B CN 107464116B
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account
settlement
order
display device
commodity
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CN107464116A (en
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张力
倪炎旦
陈学闯
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SuningCom Co ltd
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Suning Commerce Group Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G06Q20/40145—Biometric identity checks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisions for transferring data to distant stations, e.g. from a sensing device
    • G06K17/0029—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisions for transferring data to distant stations, e.g. from a sensing device the arrangement being specially adapted for wireless interrogation of grouped or bundled articles tagged with wireless record carriers

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Accounting & Taxation (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Computer Security & Cryptography (AREA)
  • General Business, Economics & Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

The embodiment of the invention discloses an order settlement method and system, which relate to unmanned shops and can reduce the labor cost of settlement links in physical storefronts. The invention comprises the following steps: receiving a face image acquired by first image recognition equipment, carrying out identity recognition according to the face image, and determining an account according to the identity recognition result; receiving scanning data sent by a tag scanning device, and identifying the commodity according to the scanning data to obtain a commodity list, wherein the scanning data is obtained by the tag scanning device through scanning a tag on the commodity; generating an order corresponding to the account according to the commodity list; and executing settlement on the order. The invention is suitable for unmanned settlement of the entity storefront.

Description

Order settlement method and system
Technical Field
The invention relates to an unmanned store, in particular to an order settlement method and system.
Background
At present, many physical shops are integrated with internet technology, and many physical shops can be linked with online shopping sites nowadays to provide more business contents for customers. Among them, online payment instruments have been fully introduced into physical storefronts, and cashless payment instruments have gained rapid popularity. On this basis, large operators have begun to design and practice unmanned stores.
How to improve the shopping experience in the store and provide a convenient and quick settlement mode, thereby reducing the labor cost of the settlement link in the entity storefront, and becoming a main research direction in the industry.
Disclosure of Invention
The embodiment of the invention provides an order settlement method and system, which can reduce the labor cost of settlement links in an entity storefront.
In order to achieve the above purpose, the embodiment of the present invention adopts the following technical scheme:
in a first aspect, an embodiment of the present invention provides a method, including:
receiving a face image acquired by first image recognition equipment, carrying out identity recognition according to the face image, and determining an account according to the identity recognition result;
receiving scanning data sent by a tag scanning device, and identifying the commodity according to the scanning data to obtain a commodity list, wherein the scanning data is obtained by the tag scanning device through scanning a tag on the commodity;
generating an order corresponding to the account according to the commodity list;
and executing settlement on the order.
With reference to the first aspect, in a first possible implementation manner of the first aspect, the method further includes:
re-checking the account before performing the settlement, including:
receiving a second facial image acquired by a second image recognition device;
And detecting whether the account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, and if so, checking successfully.
With reference to the first possible implementation manner of the first aspect, in a second possible implementation manner, the method further includes:
when the number of face images acquired by the first image recognition device is multiple, a selection instruction is generated according to the touch operation of a customer on the first display device, and the selection instruction points to one of the first face images acquired by the first image recognition device.
With reference to the first aspect, in a third possible implementation manner of the first aspect, the generating an order corresponding to the account according to the commodity list includes:
invoking a payment account number corresponding to the account;
and generating an order in the payment account according to the commodity list.
With reference to the first aspect or the third possible implementation manner of the first aspect, in a fourth possible implementation manner, the performing settlement on the order includes:
extracting the authorization information of the account, and detecting whether the account has a deduction protocol according to the authorization information;
If yes, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount;
if yes, carrying out settlement processing on the order through the payment account.
With reference to the first aspect or the third possible implementation manner of the first aspect, in a fifth possible implementation manner, the method further includes:
the commodity list, the order and the identification result are sent to a second display device, and the second display device is used for displaying the commodity list, the order and the identification result;
after executing the settlement process for the order, sending result information to a second display device, wherein the result information is used for indicating success or failure of the settlement process executed for the order, and the second display device is also used for displaying the result information.
With reference to the fifth possible implementation manner of the first aspect, in a sixth possible implementation manner, the method further includes:
detecting whether the operation information contains a designated character or not after receiving the operation information sent by the second display device;
if yes, carrying out settlement processing on the order through the payment account.
With reference to the first aspect, in a seventh possible implementation manner of the first aspect, the method further includes:
after the settlement process is completed for the order execution, a control command is sent to a gate switch, the control command is used for triggering the gate switch to be opened, the gate switch is used for controlling the gate to be opened or closed, the gate is arranged at the outlet of the settlement area, and the outlet channel of the settlement area is blocked when the gate is in a closed state.
With reference to the first aspect, in an eighth possible implementation manner of the first aspect, the method further includes:
acquiring the association relation between the goods and the RFID tag, and storing the association relation into a goods database, wherein the RFID tag which has the association relation with the goods is adhered to one goods;
and scanning the RFID labels stuck on the commodities through the label scanning equipment to obtain scanning data, wherein the label scanning equipment comprises at least one RFID sensor which is sequentially arranged along the channel edge of the settlement area.
With reference to the first aspect or the third possible implementation manner of the first aspect, in a ninth possible implementation manner, the method further includes:
recording the time when the account is successfully determined according to the identity recognition result;
Extracting a time stamp of the scanning data sent by the tag scanning equipment, wherein the time stamp is used for representing the scanned time of the commodity;
and determining commodities corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating the commodity list according to the commodities associated with the account.
With reference to the first aspect or the third possible implementation manner of the first aspect, in a tenth possible implementation manner, the method further includes:
when the account pointed by the identity recognition result of the second facial image is judged to be inconsistent with the account pointed by the identity recognition result of the first facial image, generating a payment code according to the order corresponding to the account;
and sending the payment code to a second display device, wherein the second display device is also used for displaying the payment code.
In a second aspect, embodiments of the present invention provide a system comprising:
the central control system is used for receiving the face image acquired by the first image recognition equipment, carrying out identity recognition according to the face image and determining an account according to the identity recognition result; receiving scanning data sent by a label scanning device, identifying the commodity according to the scanning data, and obtaining a commodity list, wherein the scanning data is obtained by the label scanning device through scanning a label on the commodity; generating an order corresponding to the account according to the commodity list; then executing settlement on the order;
The first image recognition device is arranged at the entrance of the settlement area and is used for acquiring the face image of a customer entering the settlement area;
the label scanning device is used for scanning the commodity entering the settlement area and obtaining the scanning data.
With reference to the second aspect, in a first possible implementation manner of the second aspect, the method further includes:
a second image recognition device disposed between the exit of the settlement area and the tag scanning device, for acquiring a second face image of the customer passing through the tag scanning device;
the central control system is also used for receiving a second facial image acquired by the second image recognition equipment; and detecting whether the account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, and if so, checking successfully.
With reference to the first possible implementation manner of the second aspect, in a second possible implementation manner, the method further includes:
the first display device is used for displaying the face image acquired by the first image identification device; receiving touch operation of a customer to generate a selection instruction, and then sending the selection instruction to the central control system;
The central control system is further used for generating a selection instruction according to the touch operation of a customer on the first display device when the number of the face images acquired by the first image identification device is multiple, wherein the selection instruction points to one of the first face images acquired by the first image identification device.
With reference to the second aspect, in a third possible implementation manner of the second aspect, the central control system is specifically configured to extract authorization information of the account, and detect whether a deduction protocol exists in the account according to the authorization information; if yes, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount; if yes, carrying out settlement processing on the order through the payment account.
With reference to the second aspect or the third possible implementation manner of the second aspect, in a fourth possible implementation manner, the method further includes:
the second display device is used for displaying the commodity list, the order and the identification result; the method is also used for displaying result information after the settlement process is executed;
the central control system is further used for sending the commodity list, the order and the identification result to the second display device;
The central control system is further configured to send result information to a second display device after executing a settlement process on the order, where the result information is used to indicate success or failure of the settlement process executed on the order;
the central control system is further configured to generate a payment code according to the order corresponding to the account when it is determined that the account pointed by the identification result of the second facial image is inconsistent with the account pointed by the identification result of the first facial image, and send the payment code to a second display device;
the second display device is further configured to display the payment code.
With reference to the fourth possible implementation manner of the second aspect, in a fifth possible implementation manner, the method further includes:
the second display device is further configured to receive a touch operation of a customer, generate operation information including a specified character, and send the operation information to the central control system;
the central control system is further used for detecting whether the operation information contains the designated character or not after receiving the operation information sent by the second display device; if yes, carrying out settlement processing on the order through the payment account.
With reference to the fourth possible implementation manner of the second aspect, in a sixth possible implementation manner, the method further includes:
the central control system is also used for sending a control command to the gate switch after finishing the settlement process of the order execution;
the gate switch is used for controlling the gate to be opened or closed according to a control command sent by the central control system, and the gate is arranged at the outlet of the settlement area and blocks the outlet channel of the settlement area when the gate is in a closed state.
With reference to the second aspect, in a seventh possible implementation manner of the second aspect, the method further includes:
the commodity database is used for storing the association relation between the commodity and the RFID tag, wherein the RFID tag which has the association relation with one commodity is adhered to one commodity;
the label scanning device is particularly used for obtaining scanning data by scanning RFID labels stuck on commodities, wherein the label scanning device comprises at least one RFID sensor which is sequentially arranged along the channel edge of a settlement area.
With reference to the second aspect or the third possible implementation manner of the second aspect, in an eighth possible implementation manner, the central control system is further configured to record a time when the account is successfully determined according to a result of the identity recognition; extracting a time stamp of the scanning data sent by the tag scanning equipment, wherein the time stamp is used for representing the scanned time of the commodity; and determining the commodity corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating the commodity list according to the commodity associated with the account.
According to the order settlement method and system provided by the embodiment of the invention, when a customer checks out, the user ID is authenticated through the face of the user by capturing the face of the user; then using RFID technology to detect the goods attached with RFID labels through the RFID sensing network area, thereby reading the goods; and acquiring a commodity list and cost information by capturing the time relation between the user information and the RFID commodity identification, so that the commodity and the user are associated, and an order is formed in the character account of the user, thereby realizing automatic cost settlement. Thereby reducing the labor cost of the settlement link in the physical storefront.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings that are needed in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1a is a schematic diagram of a system architecture according to an embodiment of the present invention;
fig. 1b is a schematic diagram of an example of settlement area arrangement provided by an embodiment of the present invention;
fig. 1c is a perspective view showing a settlement area according to the embodiment of the present invention;
FIG. 2a is a schematic flow chart of a method according to an embodiment of the present invention;
FIG. 2b is a schematic flow chart of an embodiment of the present invention;
fig. 3a and 3b are schematic diagrams of another embodiment of the present invention.
Detailed Description
The present invention will be described in further detail below with reference to the drawings and detailed description for the purpose of better understanding of the technical solution of the present invention to those skilled in the art. Embodiments of the present invention will hereinafter be described in detail, examples of which are illustrated in the accompanying drawings, wherein the same or similar reference numerals refer to the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the drawings are exemplary only for explaining the present invention and are not to be construed as limiting the present invention. As used herein, the singular forms "a", "an", "the" and "the" are intended to include the plural forms as well, unless expressly stated otherwise, as understood by those skilled in the art. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof. It will be understood that when an element is referred to as being "connected" or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may also be present. Further, "connected" or "coupled" as used herein may include wirelessly connected or coupled. The term "and/or" as used herein includes any and all combinations of one or more of the associated listed items. It will be understood by those skilled in the art that, unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the prior art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
The process provided in this embodiment may be specifically implemented on an order settlement system as shown in fig. 1a, where a specific arrangement manner of calculation areas may refer to 1b, and the order settlement system includes:
a first image recognition device disposed at an entrance of a settlement area (SPOS), and a second image recognition device disposed at a position near an exit within the settlement area (SPOS). Specifically, the image recognition device may use a camera to capture a facial image of a customer and capture a face feature, so that the central control system performs identity recognition and authentication according to the face feature.
The camera can specifically adopt a digital camera or an analog camera. The digital camera can convert the shot analog video signals into digital signals and then transmit the digital signals to a management server connected with the camera. The video signal captured by the analog camera is converted into a digital mode through the video acquisition card, compressed and transmitted to the management server connected with the camera, the common analog camera can be connected with a computer in a store, and the computer uploads the video signal to the central control system.
The tag scanning device is arranged in a settlement area (SPOS) and is used for scanning RFID (Radio Frequency Identification ) tags associated with commodities; so that the central control system can be matched with commodity information stored in the commodity database according to the scanned RFID tag, and thus a commodity list and the expense information of each commodity can be obtained;
In particular, the tag scanning device may employ a sensor array of a plurality of RFID sensors. In one possible example, the RFID sensors may be arranged in a row along the channel edge of the settlement area such that the RFID sensors may automatically read the RFID tag identification of the item that the customer wants to purchase. And then displaying the read commodity list, price and other information on a display screen of the settlement area, such as a second display device. Thereby replace manual bar code scanning that the cashier carried out through adopting RFID label scanning, practice thrift the cost of labor.
Specifically, the first display device may be mounted with the first image recognition device, such as: as shown in fig. 1c, a camera as a first image recognition device is installed below a display screen as a first display device; and a camera as a second image recognition device is installed below a display screen as a second display device. The display device of the embodiment may also adopt a touch screen, so as to facilitate man-machine interaction with the customer through the first display device and the second display device.
The central control system (also can be called as central control system) is used for identity identification based on the face characteristics. And the central control system is also used for controlling a gate switch of the settlement area according to the result of executing settlement on the order.
The central control system disclosed in the embodiment may be a server, a workstation, a supercomputer, or a server cluster system composed of a plurality of servers and used for data processing.
The commodity database is specifically used for storing commodity information, commodity identification, association relation between the commodity and the RFID tag and the like. The Redis database or other types of distributed databases, relational databases and the like are specifically adopted, and the hardware equipment level can be a data server comprising a storage device and a storage device connected with the data server or a server cluster system for the database, which is composed of a plurality of data servers and storage servers.
The gate can be specifically arranged at the channel outlet of the settlement area.
An embodiment of the present invention provides an order settlement method, as shown in fig. 2a, including:
s1, receiving a face image acquired by first image recognition equipment, carrying out identity recognition according to the face image, and determining an account according to an identity recognition result.
Wherein the first image recognition device is disposed at an entrance of the settlement area so as to collect face images of customers entering the settlement area. In the identity recognition process, the central control system can: if the facial feature information of the user stored in advance is called, the facial feature information is compared with the facial image acquired by the first image recognition device, so that the identity of the customer entering the settlement area is determined. And then inquiring the account of the customer from a member system, an account system and other systems according to the identity of the customer. For example: according to the detected face characteristics, user identification is carried out, and a user payment account is obtained, for example: as shown in fig. 2b, such as a payment account of an e-commerce member. And detecting the RFID tag associated with the commodity, and matching the detected RFID tag with commodity information stored in a commodity database so as to acquire a commodity list and expense information. And then, the user identity, the user payment account number, the list of a plurality of commodities, the cost and other information are sent to a second display device for display, and automatic settlement of the cost is carried out.
S2, receiving scanning data sent by the tag scanning equipment, and identifying the commodity according to the scanning data to obtain a commodity list.
Wherein the scan data is obtained by the tag scanning device by scanning a tag on the article. Specifically, the association relationship between the article and the RFID tag may be obtained in advance and stored in the article database, where one article is attached with the RFID tag having the association relationship with the article. For example; the article is associated with an RFID tag that is used to uniquely identify the article in an RFID article database by attaching the RFID tag to the article and recording the RFID tag in the article database.
And the RFID sensors are arranged in the channel of the settlement area, and the RFID tags stuck on the commodities are scanned through the tag scanning equipment to obtain scanning data, wherein the tag scanning equipment comprises at least one RFID sensor, and the at least one RFID sensor is sequentially arranged along the edge of the channel of the settlement area. In particular, the RFID sensor network may be integrated in the SPOS system.
S3, generating an order corresponding to the account according to the commodity list.
In this embodiment, an order corresponding to an account may be generated through a payment account established by the account, and the payment account may specifically be an account of an online payment tool. For example, the generating an order corresponding to the account according to the commodity list includes: and calling a payment account number corresponding to the account. And generating an order in the payment account according to the commodity list.
S4, executing settlement on the order.
Taking the scenario shown in fig. 1b or fig. 1c as an example:
after a customer enters a settlement area, as shown in fig. 3a, a Camera outputs an acquired facial image to a central control system, the facial image can be specifically transmitted by photo data, and the photo data is marked with a Camera identification (Camera ID); the central control system outputs prompt information to the first display device for prompting the subsequent customers to wait, for example, the central control system outputs characters 'someone waits for settlement' to the first display device; and, a prompt message may also be output to the integrated machine SPOS touch screen for prompting that the customer entering the settlement area has started settlement, such as the characters "settlement is occurring" there is a person.
If the customer enters the settlement area and does not collect the corresponding scanning data for carrying the commodity, i.e. the tag scanning device, as shown in fig. 3b, an opening command is sent to the gate, and prompt information is output to the first display device for prompting the following customer to enter the settlement area, such as the character "please enter the settlement area to pay"
When the central control system performs settlement on the order, a settlement mode of a deduction protocol in the embodiment can be adopted besides a traditional online payment method.
Specifically, the deduction protocol refers to a fast settlement mode in which user authorization is obtained in the early stage, or prompt is performed before settlement, and deduction is automatically completed after an order is formed. Specifically, the method comprises the following steps: the user is authorized with a certain amount (namely, the authorized amount) by signing an electronic agreement in advance, the user can automatically settle accounts in the amount, and the user needs to manually confirm if the amount exceeds the amount. In the scenario of applying the withholding protocol, the performing settlement on the order includes:
and extracting the authorization information of the account, and detecting whether the account has a deduction protocol according to the authorization information.
If the deduction protocol exists, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount. And if the authorization amount is smaller than or equal to the authorization amount, carrying out settlement processing on the order through the payment account number. If the authorization amount is larger than the authorization amount, a traditional online payment flow is called for settlement, for example: and sending the two-dimensional code corresponding to the order amount to the second display equipment so as to facilitate the customer to pay by using the intelligent terminal to scan the code.
If the deduction protocol does not exist, the traditional online payment flow is directly called for settlement.
In the traditional someone settlement process, a cashier needs a piece of goods to scan the codes to form an order, and then the customer pays for the order, so that the operation time is long, and the settlement staff is hired in a store, so that the labor cost is high.
In the order settlement method provided by the embodiment of the invention, a set of unmanned settlement flow is designed, so that the shopping experience of a user can be improved, and the labor cost of a settlement link in an entity storefront can be reduced. When a customer checks out, the user ID is authenticated through the face of the user by capturing the face of the user; then using RFID technology to detect the goods attached with RFID labels through the RFID sensing network area, thereby reading the goods; and acquiring a commodity list and cost information by capturing the time relation between the user information and the RFID commodity identification, so that the commodity and the user are associated, and an order is formed in the character account of the user, thereby realizing automatic cost settlement. The checkout time is greatly shortened. And meanwhile, shopping experience of the user is improved. By adopting the deduction protocol, the action that the user draws out the smart phone to carry out online payment is further avoided, so that the settlement process is completed when the customer walks through a settlement area, and the settlement time is further shortened.
In this embodiment, before performing settlement, the central control system may check the account again, including:
and receiving a second facial image acquired by the second image recognition device. And then detecting whether the account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, and if so, checking successfully.
Specifically, after the central control system invokes the user payment account according to the authenticated user identity, before settlement is executed, the commodity list, the order and the identity recognition result can be sent to a second display device, and the second display device is used for displaying the commodity list, the order and the identity recognition result. And after executing the settlement process on the order, sending result information to the second display device.
For example: information such as user identity information (e.g., user name, ID number, nickname, etc.), a list of goods (i.e., goods that the user brings into the settlement area as determined by the RFID sensor scan), fees (i.e., total price of all goods in the list of goods) and the like are transmitted to the second display device so that the settling customer sees the list of goods and the amount of money for the current purchase, while the attention of the customer is drawn to the second display device so that the second image recognition device installed under the second display device collects the face image of the customer currently viewing the second display device as the second face image. The result information is used for indicating success or failure of a settlement process executed on the order, and the second display device is also used for displaying the result information.
And when the account pointed by the identification result of the second facial image is judged to be inconsistent with the account pointed by the identification result of the first facial image, generating a payment code according to the order corresponding to the account. And sending the payment code to a second display device, wherein the second display device is also used for displaying the payment code. So that the customer can finish settlement through traditional code scanning payment by using the intelligent terminal.
In the present embodiment, 2 image recognition apparatuses are provided in the settlement area, and description will be given by taking the image recognition apparatus as a camera as an example: the information (nickname, ID number, account number, etc.) of the customer entering the settlement area is obtained by face recognition by the camera No. 1 (which may be the first image recognition device described above) so as to generate an order for the account number of the identified customer. And the identification result of the No. 1 camera is checked before the formal settlement by the No. 2 camera, so that the identification accuracy is improved. By providing 2 image recognition devices in the settlement area, settlement processing for a plurality of customers is realized so that the entrance of the settlement area is realized as open, i.e., the entrance of the settlement area may be no longer provided with a shutter, and the settlement area is allowed to enter the plurality of customers. Compared with a closed settlement area (such as a closed container is configured by arranging a gate, a baffle or an automatic door at the entrance and the exit of the settlement area), the embodiment has the following advantages that: 1. the time for opening and closing the door at the entrance of the settlement area is saved; 2. the management structure of a set of gates is reduced, the failure rate of a calculation system is reduced, and the construction cost of the entrance of a calculation area is saved; 3. the settlement area is open, and is not similar to the closed space of the closed container, so that the experience of customers is improved.
Further, in this embodiment, a processing manner under the condition that a plurality of people exist in the settlement area is further provided, which further includes:
when the face images acquired by the first image recognition device are multiple, a selection instruction is generated according to the touch operation of a customer on the first display device. Wherein the selection instruction is directed to one of the first face images acquired by the first image recognition device.
It should be noted that, a separate touch screen may be set in the settlement area, such as the integrated machine SPOS touch screen in fig. 1b, and the customer is guided to perform touch operation on the separately set touch screen and generate a selection instruction by displaying the guiding information, and then the separately set touch screen sends the selection instruction to the central control system, where the first display device only needs to use a non-touch screen.
For example: the first image recognition device is a camera, and recognizes a plurality of face images. At this time, prompt information may be sent to the first display device, so as to prompt the user to actively select the customer of the current settlement, for example: the first display device displays the multi-person head portrait and determines the head portrait of the current user according to the selection of the user.
Furthermore, the central control system can compare the time for identifying the identity of the customer with the time for obtaining the commodity information, so that the identification accuracy of the commodities purchased by each customer is further improved under a multi-person scene. The method specifically comprises the following steps:
And recording the time when the account is successfully determined according to the identification result. Such as: the time of the account is successfully determined in step S1. And extracting a time stamp of the scan data transmitted by the tag scanning device.
And then determining the commodity corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating the commodity list according to the commodity associated with the account.
Wherein the timestamp is used to indicate the time at which the merchandise was scanned. For example: when a customer holds a commodity and enters a channel of a settlement area, the scanning data are read through the RFID sensor and transmitted to the central control system, and the central control system compares the time for obtaining the user ID with the time for obtaining the scanning data to calculate which user buys the commodity.
Optionally, in this embodiment, a processing manner of confirming payment by performing man-machine interaction with a customer is further provided, including:
and after the central control system receives the operation information sent by the second display device, detecting whether the operation information contains specified characters or not.
Wherein the operation information may be generated by the second display device after receiving an input operation of the customer, such as: the operation of clicking a confirmation control by the customer on the touch screen of the second display device. The designated character may be written by the second display device upon receiving an input operation of the customer upon generating the operation information, such as the character "Y" or "1" indicating a confirmation operation of the customer and the character "N" or "0" indicating a cancellation operation of the customer.
If yes, carrying out settlement processing on the order through the payment account. So that the central control system can carry out final settlement after the customer carries out active confirmation operation. Thereby improving the reliability of the settlement process.
And after the settlement process is completed on the order, sending a control command to a gate switch.
The control command is used for triggering the gate switch to be opened, the gate switch is used for controlling the gate to be opened or closed, the gate is arranged at the outlet of the settlement area, and the outlet channel of the settlement area is blocked when the gate is in a closed state.
The embodiment of the invention also provides an order settlement system shown in fig. 1a, which comprises:
the central control system is used for receiving the face image acquired by the first image recognition equipment, carrying out identity recognition according to the face image and determining an account according to the identity recognition result; receiving scanning data sent by a label scanning device, identifying the commodity according to the scanning data, and obtaining a commodity list, wherein the scanning data is obtained by the label scanning device through scanning a label on the commodity; generating an order corresponding to the account according to the commodity list; then executing settlement on the order;
The first image recognition device is arranged at the entrance of the settlement area and is used for acquiring the face image of a customer entering the settlement area;
the label scanning device is used for scanning the commodity entering the settlement area and obtaining the scanning data.
The central control system is specifically used for extracting the authorization information of the account and detecting whether the account has a deduction protocol according to the authorization information; if yes, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount; if yes, carrying out settlement processing on the order through the payment account.
Further, the system also comprises an article database for storing the association relation between articles and RFID tags, wherein one article is stuck with the RFID tag which has the association relation with the article;
the label scanning device is particularly used for obtaining scanning data by scanning RFID labels stuck on commodities, wherein the label scanning device comprises at least one RFID sensor which is sequentially arranged along the channel edge of a settlement area.
The central control system is also used for recording the time when the account is successfully determined according to the identification result; extracting a time stamp of the scanning data sent by the tag scanning equipment, wherein the time stamp is used for representing the scanned time of the commodity; and determining the commodity corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating the commodity list according to the commodity associated with the account.
In the order settlement method provided by the embodiment of the invention, a set of unmanned settlement flow is designed, so that the shopping experience of a user can be improved, and the labor cost of a settlement link in an entity storefront can be reduced. When a customer checks out, the user ID is authenticated through the face of the user by capturing the face of the user; then using RFID technology to detect the goods attached with RFID labels through the RFID sensing network area, thereby reading the goods; and acquiring a commodity list and cost information by capturing the time relation between the user information and the RFID commodity identification, so that the commodity and the user are associated, and an order is formed in the character account of the user, thereby realizing automatic cost settlement. The checkout time is greatly shortened. And meanwhile, shopping experience of the user is improved. By adopting the deduction protocol, the action that the user draws out the smart phone to carry out online payment is further avoided, so that the settlement process is completed when the customer walks through a settlement area, and the settlement time is further shortened.
Further comprises: a second image recognition device disposed between the exit of the settlement area and the tag scanning device, for acquiring a second face image of the customer passing through the tag scanning device;
The central control system is also used for receiving a second facial image acquired by the second image recognition equipment; and detecting whether the account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, and if so, checking successfully.
Further, the system also comprises a first display device for displaying the face image acquired by the first image identification device; receiving touch operation of a customer to generate a selection instruction, and then sending the selection instruction to the central control system;
the central control system is further used for generating a selection instruction according to the touch operation of a customer on the first display device when the number of the face images acquired by the first image identification device is multiple, wherein the selection instruction points to one of the first face images acquired by the first image identification device.
Further, the system also comprises a second display device for displaying the commodity list, the order and the identification result; the method is also used for displaying result information after the settlement process is executed;
the central control system is further used for sending the commodity list, the order and the identification result to the second display device;
The central control system is further configured to send result information to a second display device after executing a settlement process on the order, where the result information is used to indicate success or failure of the settlement process executed on the order;
the central control system is further configured to generate a payment code according to the order corresponding to the account when it is determined that the account pointed by the identification result of the second facial image is inconsistent with the account pointed by the identification result of the first facial image, and send the payment code to a second display device;
the second display device is further configured to display the payment code.
Further, the second display device is further configured to receive a touch operation of a customer, generate operation information including a specified character, and send the operation information to the central control system; the central control system is further used for detecting whether the operation information contains the designated character or not after receiving the operation information sent by the second display device; if yes, carrying out settlement processing on the order through the payment account.
Further, the device also comprises a gate switch;
the central control system is also used for sending a control command to the gate switch after finishing the settlement process of the order execution;
The gate switch is used for controlling the gate to be opened or closed according to a control command sent by the central control system, and the gate is arranged at the outlet of the settlement area and blocks the outlet channel of the settlement area when the gate is in a closed state.
In the present embodiment, 2 image recognition apparatuses are provided in the settlement area, and description will be given by taking the image recognition apparatus as a camera as an example: the information (nickname, ID number, account number, etc.) of the customer entering the settlement area is obtained by face recognition by the camera No. 1 (which may be the first image recognition device described above) so as to generate an order for the account number of the identified customer. And the identification result of the No. 1 camera is checked before the formal settlement by the No. 2 camera, so that the identification accuracy is improved. By providing 2 image recognition devices in the settlement area, settlement processing for a plurality of customers is realized so that the entrance of the settlement area is realized as open, i.e., the entrance of the settlement area may be no longer provided with a shutter, and the settlement area is allowed to enter the plurality of customers. Compared with a closed settlement area (such as a closed container is configured by arranging a gate, a baffle or an automatic door at the entrance and the exit of the settlement area), the embodiment has the following advantages that: 1. the time for opening and closing the door at the entrance of the settlement area is saved; 2. the management structure of a set of gates is reduced, the failure rate of a calculation system is reduced, and the construction cost of the entrance of a calculation area is saved; 3. the settlement area is open, and is not similar to the closed space of the closed container, so that the experience of customers is improved.
In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for the apparatus embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points. The foregoing is merely illustrative of the present invention, and the present invention is not limited thereto, and any changes or substitutions easily contemplated by those skilled in the art within the scope of the present invention should be included in the present invention. Therefore, the protection scope of the present invention should be subject to the protection scope of the claims.

Claims (11)

1. An order settlement method, comprising:
receiving a face image acquired by first image recognition equipment, carrying out identity recognition according to the face image, and determining an account according to the identity recognition result;
receiving scanning data sent by a tag scanning device, and identifying the commodity according to the scanning data to obtain a commodity list, wherein the scanning data is obtained by the tag scanning device through scanning a tag on the commodity;
Generating an order corresponding to the account according to the commodity list;
executing settlement on the order;
further comprises:
re-checking the account before performing the settlement, including:
receiving a second facial image acquired by a second image recognition device;
detecting whether an account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, if so, checking successfully;
further comprises:
generating a selection instruction according to a touch operation of a customer on a first display device when a plurality of face images are acquired by a first image recognition device, wherein the selection instruction points to one of the first face images acquired by the first image recognition device;
further comprises:
recording the time when the account is successfully determined according to the identity recognition result;
extracting a time stamp of the scanning data sent by the tag scanning equipment, wherein the time stamp is used for representing the scanned time of the commodity;
determining commodities corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating a commodity list according to the commodities associated with the account;
further comprises: the commodity list, the order and the identification result are sent to a second display device, wherein the second display device is used for displaying the commodity list, the order and the identification result so that a customer who is settling can see the commodity list and the amount of the shopping, and meanwhile, the attention of the customer is attracted to the second display device; a second image recognition device installed below the second display device collects a face image of a customer currently viewing the second display device as a second face image; after executing the settlement process for the order, sending result information to a second display device, wherein the result information is used for indicating success or failure of the settlement process executed for the order, and the second display device is also used for displaying the result information;
When the account pointed by the identity recognition result of the second face image is judged to be inconsistent with the account pointed by the identity recognition result of the first face image, generating a payment code according to the order corresponding to the account; and sending the payment code to a second display device, wherein the second display device is also used for displaying the payment code.
2. The method of claim 1, wherein generating an order for the account from the inventory comprises:
invoking a payment account number corresponding to the account;
and generating an order in the payment account according to the commodity list.
3. The method according to claim 1 or 2, wherein said performing settlement on said order comprises:
extracting the authorization information of the account, and detecting whether the account has a deduction protocol according to the authorization information;
if yes, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount;
if yes, carrying out settlement processing on the order through the payment account.
4. The method as recited in claim 1, further comprising:
Detecting whether the operation information contains a designated character or not after receiving the operation information sent by the second display device;
if yes, carrying out settlement processing on the order through the payment account.
5. The method as recited in claim 1, further comprising:
after the settlement process is completed for the order execution, a control command is sent to a gate switch, the control command is used for triggering the gate switch to be opened, the gate switch is used for controlling the gate to be opened or closed, the gate is arranged at the outlet of the settlement area, and the outlet channel of the settlement area is blocked when the gate is in a closed state.
6. The method as recited in claim 1, further comprising:
acquiring the association relation between the goods and the RFID tag, and storing the association relation into a goods database, wherein the RFID tag which has the association relation with the goods is adhered to one goods;
and scanning the RFID labels stuck on the commodities through the label scanning equipment to obtain scanning data, wherein the label scanning equipment comprises at least one RFID sensor which is sequentially arranged along the channel edge of the settlement area.
7. An order settlement system, comprising:
the central control system is used for receiving the face image acquired by the first image recognition equipment, carrying out identity recognition according to the face image and determining an account according to the identity recognition result; receiving scanning data sent by a label scanning device, identifying the commodity according to the scanning data, and obtaining a commodity list, wherein the scanning data is obtained by the label scanning device through scanning a label on the commodity; generating an order corresponding to the account according to the commodity list; then executing settlement on the order;
the first image recognition device is arranged at the entrance of the settlement area and is used for acquiring the face image of a customer entering the settlement area;
the label scanning equipment is used for scanning the commodity entering the settlement area and obtaining the scanning data;
further comprises:
a second image recognition device disposed between the exit of the settlement area and the tag scanning device, for acquiring a second face image of the customer passing through the tag scanning device;
the central control system is also used for receiving a second facial image acquired by the second image recognition equipment; detecting whether an account pointed by the identity recognition result of the second face image is consistent with the account pointed by the identity recognition result of the face image, and if so, checking successfully;
Further comprises:
the first display device is used for displaying the face image acquired by the first image identification device; receiving touch operation of a customer to generate a selection instruction, and then sending the selection instruction to the central control system;
the central control system is further used for generating a selection instruction according to the touch operation of a customer on the first display device when the number of the face images acquired by the first image identification device is multiple, wherein the selection instruction points to one of the first face images acquired by the first image identification device;
the central control system is also used for recording the time when the account is successfully determined according to the identification result; extracting a time stamp of the scanning data sent by the tag scanning equipment, wherein the time stamp is used for representing the scanned time of the commodity; determining commodities corresponding to the account according to the time when the account is determined and the time stamp of the scanning data, and generating a commodity list according to the commodities associated with the account;
further comprises:
the second display device is used for displaying the commodity list, the order and the identification result; the method is also used for displaying result information after the settlement process is executed;
The central control system is further used for sending the commodity list, the order and the identification result to the second display device so that a customer who is settling can see the commodity list and the amount of the shopping, and meanwhile, the attention of the customer is attracted to the second display device; a second image recognition device installed below the second display device collects a face image of a customer currently viewing the second display device as a second face image;
the central control system is further configured to send result information to a second display device after executing a settlement process on the order, where the result information is used to indicate success or failure of the settlement process executed on the order;
the central control system is further used for generating a payment code according to the order corresponding to the account when the account pointed by the identity recognition result of the second face image is judged to be inconsistent with the account pointed by the identity recognition result of the first face image, and sending the payment code to the second display device;
the second display device is further configured to display the payment code.
8. The system of claim 7, wherein the central control system is specifically configured to extract authorization information of the account, and detect whether a deduction agreement exists in the account according to the authorization information; if yes, obtaining the authorized amount corresponding to the deduction protocol, and detecting whether the amount of the order is smaller than or equal to the authorized amount; if yes, carrying out settlement processing on the order through a payment account.
9. The system of claim 7, further comprising:
the second display device is further configured to receive a touch operation of a customer, generate operation information including a specified character, and send the operation information to the central control system;
the central control system is further used for detecting whether the operation information contains the designated character or not after receiving the operation information sent by the second display device; if yes, carrying out settlement processing on the order through the payment account.
10. The system of claim 7, further comprising:
the central control system is also used for sending a control command to the gate switch after finishing the settlement process of the order execution;
the gate switch is used for controlling the gate to be opened or closed according to a control command sent by the central control system, and the gate is arranged at the outlet of the settlement area and blocks the outlet channel of the settlement area when the gate is in a closed state.
11. The system of claim 7, further comprising:
the commodity database is used for storing the association relation between the commodity and the RFID tag, wherein the RFID tag which has the association relation with one commodity is adhered to one commodity;
The label scanning device is particularly used for obtaining scanning data by scanning RFID labels stuck on commodities, wherein the label scanning device comprises at least one RFID sensor which is sequentially arranged along the channel edge of a settlement area.
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