TWI760521B - Smart store shopping system and purchasing method using thereof - Google Patents
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Abstract
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本發明是有關於一種智慧商店購物系統及使用其之購物方法,特別是會自動偵測消費者所選購的商品之智慧商店購物系統,以及使用智慧商店購物系統之購物方法。The present invention relates to a smart store shopping system and a shopping method using the same, in particular to a smart store shopping system that automatically detects the commodities purchased by consumers, and a shopping method using the smart store shopping system.
當消費者到商店購買商品時,在自行選擇所要購買的商品後,多是透過店員操作銷售點終端(POS,Point of Sales)來進行商品的結帳與費用收取,或是等待店員製作咖啡或其他現泡飲品。但隨著科技的進步,現已出現各種不同形式且不需要額外配置店員來進行結帳的智慧商店出現。When consumers go to the store to buy products, after they choose the products they want to buy, they mostly use the clerk to operate the point of sale terminal (POS, Point of Sales) to check out the product and collect fees, or wait for the clerk to make coffee or Other freshly brewed drinks. However, with the advancement of technology, there have been various forms of smart stores that do not require additional staff to perform checkout.
例如有透過指紋或掌紋辨識,或是手機會員帳號做為商店進出之辨識機制,以了解進店之消費者資訊。當消費者選購完商品後,則是再透過自助結帳櫃台,經由掃描商品上所貼附的RFID標籤等方式進行結帳。For example, there are fingerprint or palm print identification, or mobile phone membership account as the identification mechanism for entering and exiting the store, so as to understand the information of consumers entering the store. After consumers have purchased the goods, they will check out through the self-checkout counter by scanning the RFID tags attached to the goods.
本發明於一實施例中提供一種智慧商店購物系統,包括辨識進出裝置、虛擬購物車模組、動態追蹤裝置以及結帳裝置。辨識進出裝置會拍攝拍攝進入智慧商店之消費者之入場臉部影像,分析入場臉部影像以建立並傳送購物代碼。虛擬購物車模組通信連接辨識進出裝置,虛擬購物車模組接收並傳送購物代碼。動態追蹤裝置通信連接虛擬購物車模組,於接收購物代碼後,拍攝並追蹤對應該購物代碼之該消費者的一身體影像,並偵測身體影像所對應之消費者所選購的至少一商品資料,並將至少一商品資料對應購物代碼傳送至虛擬購物車模組。In an embodiment of the present invention, a shopping system for a smart store is provided, which includes an in-out identification device, a virtual shopping cart module, a dynamic tracking device, and a checkout device. The entry-exit recognition device will capture and photograph the facial images of consumers entering the smart store, and analyze the facial images to create and transmit shopping codes. The communication connection of the virtual shopping cart module identifies the incoming and outgoing devices, and the virtual shopping cart module receives and transmits the shopping code. The dynamic tracking device communicates with the virtual shopping cart module, and after receiving the shopping code, captures and tracks a body image of the consumer corresponding to the shopping code, and detects at least one product purchased by the consumer corresponding to the body image data, and at least one product data corresponding to the shopping code is sent to the virtual shopping cart module.
結帳裝置通信連接虛擬購物車模組,結帳裝置拍攝結帳臉部影像及商品影像,將結帳臉部影像傳送至虛擬購物車模組。接著,自虛擬購物車模組接收相同於結帳臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料。結帳裝置將分析商品影像以取得並顯示商品資訊,並於接收結帳訊號後,計算商品資訊之結帳金額。在完成請款後,比對完成請款的商品資訊及至少一商品資料。並且,將對應至已完成請款之商品資訊的至少一商品資料建立付款註記,將未對應至已完成請款之商品資訊的至少一商品資料建立未付款註記,再將付款註記及未付款註記傳送至虛擬購物車模組。The checkout device is communicatively connected to the virtual shopping cart module, the checkout device captures a checkout face image and a product image, and transmits the checkout face image to the virtual shopping cart module. Next, receive from the virtual shopping cart module at least one commodity data that is identical to the shopping code corresponding to the checkout facial image and the admission facial image. The checkout device will analyze the product image to obtain and display the product information, and after receiving the checkout signal, calculate the checkout amount of the product information. After completing the payment request, compare the product information that has been requested and at least one product information. In addition, create a payment note for at least one product data corresponding to the product information that has been requested for payment, create an unpaid note for at least one product data that does not correspond to the product information for which payment has been completed, and then create a payment note and a non-payment note. Transfer to virtual shopping cart module.
另外,本發明在一實施例中提供一種購物方法,包括:辨識進出裝置拍攝進入智慧商店之消費者之入場臉部影像;辨識進出裝置分析入場臉部影像以建立並傳送購物代碼至虛擬購物車模組;虛擬購物車模組於接收入場臉部影像及購物代碼後,儲存入場臉部影像及購物代碼,並傳送購物代碼至動態追蹤裝置;動態追蹤裝置依據購物代碼拍攝並追蹤對應之該消費者之一身體影像,並偵測身體影像所對應之消費者所選購的至少一商品資料,並將至少一商品資料對應購物代碼傳送至虛擬購物車模組;結帳裝置拍攝並傳送結帳臉部影像至虛擬購物車模組,且自虛擬購物車模組接收相同於結帳臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料;結帳裝置拍攝商品影像,並分析商品影像以取商品資訊;結帳裝置於接收結帳訊號後,計算商品資訊之結帳金額並於完成請款後,比對完成請款的商品資訊及至少一商品資料;以及結帳裝置將對應至已完成請款之商品資訊的至少一商品資料建立付款註記,將未對應至已完成請款之商品資訊的至少一商品資料建立未付款註記,並將付款註記及未付款註記傳送至虛擬購物車模組。In addition, in one embodiment of the present invention, a shopping method is provided, which includes: an entry-exit device captures an entry facial image of a consumer entering a smart store; the entry-exit device analyzes the entry facial image to create and transmit a shopping code to a virtual shopping cart module; the virtual shopping cart module stores the facial image and shopping code after receiving the entry facial image and the shopping code, and transmits the shopping code to the dynamic tracking device; the dynamic tracking device captures and tracks the corresponding consumption according to the shopping code One of the body images is detected, and at least one product data selected by the consumer corresponding to the body image is detected, and the at least one product data corresponding shopping code is sent to the virtual shopping cart module; the checkout device captures and sends the checkout The facial image is sent to the virtual shopping cart module, and at least one commodity data corresponding to the shopping code corresponding to the admission facial image of the checkout facial image is received from the virtual shopping cart module; the checkout device captures the commodity image and analyzes it product image to obtain product information; after receiving the checkout signal, the checkout device calculates the checkout amount of the product information and, after the payment is completed, compares the product information and at least one product information after the payment is completed; and the checkout device will Create a payment note corresponding to at least one item of product information that has been requested for payment, create a payment note for at least one item of product information that is not corresponding to the item information that has been requested for payment, and send the payment note and the non-payment note to the virtual machine Shopping cart mod.
透過上述的智慧商店購物系統及購物方法,當消費者進入智慧商店中時,即會為消費者建立一購物代碼以啟動虛擬購物車模組,並將購物代碼做為虛擬購物車的消費者代碼。並且,在一入店後即拍攝的身體影像並對應購物代碼,以在智慧商店中追蹤消費者的動線及動態。消費者於智慧商店中進行的商品選購動作後,動態追蹤裝置將辨識所選購的商品資訊,並將此選購的商品資訊對應消費者的購物代碼傳送至虛擬購物車模組中儲存。也就是說,消費者在智慧商店中的所有選購行為,將自動進行辨識並加入虛擬購物車中。最後,結帳後則會比對結帳時的實體商品與虛擬購物車中原記錄之選購商品資訊是否相同,並針對已結帳及未結帳之商品資訊分別進行註記。Through the above-mentioned smart store shopping system and shopping method, when a consumer enters the smart store, a shopping code will be created for the consumer to activate the virtual shopping cart module, and the shopping code will be used as the consumer code of the virtual shopping cart . In addition, the body image taken after entering the store corresponds to the shopping code, so as to track the movement and dynamics of consumers in the smart store. After consumers purchase products in the smart store, the dynamic tracking device will identify the purchased product information, and transmit the purchased product information corresponding to the consumer's shopping code to the virtual shopping cart module for storage. That is to say, all shopping behaviors of consumers in the smart store will be automatically identified and added to the virtual shopping cart. Finally, after checkout, it will compare whether the physical product at checkout is the same as the purchased product information originally recorded in the virtual shopping cart, and note the product information that has been checked out and that have not been checked out.
藉此,消費者可以透過拍攝臉部影像以進入店內進行消費,並利用追蹤身體影像記錄消費者所選購的物品。於選購完成,可在自助結帳櫃台透過結帳裝置進行結帳。經由所拍攝的臉部影像及身體影像,可記錄消費者於店內所選購的商品資訊為何,並儲存所選購的商品。進一步,也可以利用所拍攝的臉部影像及身體影像,追蹤分析自消費者進入智慧商店至離開智慧商店過程中的購物行為,以辨識消費者在選購時所拿取的商品是否皆已進行付款,做到雙重比對的功能。In this way, consumers can enter the store for consumption by taking a facial image, and use the tracking body image to record the items purchased by the consumer. After the purchase is completed, you can check out through the checkout device at the self-checkout counter. Through the photographed facial images and body images, the information of the products purchased by consumers in the store can be recorded, and the purchased products can be stored. Further, the captured facial images and body images can also be used to track and analyze the shopping behavior from the time consumers enter the smart store to the time they leave the smart store, so as to identify whether all the products that consumers have purchased have been purchased. Payment, to achieve the function of double comparison.
以下在實施方式中詳細敘述本發明之詳細特徵以及優點,其內容足以使任何熟悉相關技藝者瞭解本發明之技術內容並據以實施,且根據本說明書所揭露之內容、申請專利範圍及圖式,任何熟習相關技藝者可輕易地理解本發明相關之目的及優點。The detailed features and advantages of the present invention are described in detail in the following embodiments, and the content is sufficient to enable any person familiar with the relevant art to understand the technical content of the present invention and implement it accordingly, and according to the content disclosed in this specification, the scope of the patent application and the drawings , any person skilled in the related art can easily understand the related objects and advantages of the present invention.
請參閱圖1至圖2,圖1為本發明一實施例智慧商店購物系統之示意圖,圖2為本發明一實施例智慧商店購物系統之方塊示意圖。本實施例之智慧商店系統包括辨識進出裝置10、虛擬購物車模組20、動態追蹤裝置30以及結帳裝置40。智慧商店購物系統中的全部模組或裝置可以透過一個主機進行資料之處理或控制,也可以是分別以多個主機來執行各個模組與裝置。虛擬購物車模組20分別通信連接辨識進出裝置10、動態追蹤裝置30及結帳裝置40。Please refer to FIGS. 1 to 2 . FIG. 1 is a schematic diagram of a shopping system in a smart store according to an embodiment of the present invention, and FIG. 2 is a schematic block diagram of a shopping system in a smart store according to an embodiment of the present invention. The smart store system of this embodiment includes an in-
當消費者要進入智慧商店1進行消費時,辨識進出裝置10拍攝進入智慧商店1之消費者之入場臉部影像。在分析此入場臉部影像後,依據入場臉部影像建立購物代碼,並將入場臉部影像與購物代碼傳送至虛擬購物車模組20。在本實施例中,取得入場臉部影像後可利用影像分析技術,透過分析取得臉部特徵資料等方式,來區分不同的臉部影像。所使用的可以為現已習知之影像分析辨識技術,在此便不再贅述。When a consumer wants to enter the
在本實施例中,虛擬購物車模組20可以結合智慧商店1中所設置的主機來執行,亦可以單獨設置之主機來實現。虛擬購物車模組20會接收並儲存來自辨識進出裝置10的入場臉部影像及購物代碼。當虛擬購物車模組20接收到入場臉部影像及購物代碼,即會於虛擬購物車模組20中依據購物代碼為消費者建立個人專屬的虛擬購物車,以便進行後續的商品選購記錄。隨後,會將購物代碼傳送至動態追蹤裝置30,以啟動動態追蹤裝置30開始對消費者進行動線與動態追蹤。In this embodiment, the virtual
動態追蹤裝置30於接收購物代碼後,將拍攝並開始追蹤對應購物代碼之消費者的身體影像,並偵測身體影像所對應之消費者所選購的至少一商品資料。並將至少一商品資料對應購物代碼傳送至虛擬購物車模組20。After receiving the shopping code, the
舉例來說,當消費者於智慧商店1中,從貨架上拿取一個商品後,動態追蹤裝置30將會辨識所拿取的商品資料,並且依據身體影像得知拿取此商品的消費者的購物代碼,接著就將商品資料與購物代碼相關連,並傳送至虛擬購物車模組20。此時,在虛擬購物車模組20中此消費者的虛擬購物車中即會儲存有所選購的一筆商品資料。若是消費者在拿取後又放回貨架,則動態追蹤裝置30亦會對應辨識,而將此移除資訊通知虛擬購物車模組20,以刪除虛擬購物車中原記錄已選購的商品資料。動態追蹤裝置30會持續追蹤消費者於智慧商店1中的所有動線與動態直至消費者離開智慧商店1為止。For example, when a consumer takes a commodity from the shelf in the
當消費者完成選購後,則可利用結帳裝置40進行結帳。消費者利用結帳裝置40拍攝結帳臉部影像及商品影像。此時,結帳裝置40會將結帳臉部影像傳送至虛擬購物車模組20,並自虛擬購物車模組20接收相同於結帳臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料。在此,比對是否為相同臉部影像的方式可以是透過影像分析利用臉部特徵資料的方式來分析辨識,或各種習知的辨識方式,在此不多加贅述。After the consumer completes the purchase, the
結帳裝置40亦分析商品影像以取得並顯示商品資訊,於接收結帳訊號後,計算商品資訊之結帳金額。並於完成請款後,比對完成請款的商品資訊及至少一商品資料。將對應至已完成請款之該商品資訊的至少一商品資料建立付款註記,將未對應至已完成請款之商品資訊的至少一商品資料建立未付款註記,並將付款註記及未付款註記傳送至虛擬購物車模組20。The
在消費者利用結帳裝置40拍攝所選購的商品的商品影像並完成結帳後,結帳裝置40將會就已結帳商品跟原虛擬購物車中已選購之商品進行比對,確認哪些商品已經完成結帳,哪些商品尚未完成結帳。After the consumer uses the
藉此,消費者可以透過拍攝臉部影像及身體影像即在店內進行消費,並於選購完成,可在自助結帳櫃台透過結帳裝置40進行結帳。經由所拍攝的臉部影像及身體影像,可記錄消費者於店內所選購的商品資訊為何,並儲存所選購的商品。進一步,也可以利用所拍攝的臉部影像及身體影像,追蹤分析自消費者進入智慧商店1至離開智慧商店1過程中的購物行為。另外,也可以辨識消費者在選購時所拿取的商品是否皆已進行付款,做到雙重比對的功能。In this way, consumers can make purchases in the store by taking facial images and body images, and after the purchase is completed, they can check out through the
進一步應用時,可以在辨識進出裝置10於消費者要離開智慧商店1時拍攝一離場臉部影像,並傳送離場臉部影像至虛擬購物車模組20。虛擬購物車模組20則會根據離場臉部影像確認相同於離場臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料是否有未付款註記,若有則傳送未結帳通知至辨識進出裝置。也就是說,對於要離場的消費者一樣進行臉部影像的拍攝及辨識,並確認於對應此消費者的虛擬購物車中是否有被註記為未結帳之商品,若有則傳送未結帳通知的提醒至辨識進出裝置10。In further application, the in-out
當辨識進出裝置10接收到此通知後,可以利用螢幕顯示、燈號警示、聲音警示或其他各種提示手段,來提示消費者有尚未結帳之商品,請於完成結帳或將商品歸放至原位後再行離開等。After receiving the notification, the
接著,將就辨識進出裝置10做進一步的說明。請同時參閱圖1至圖3,圖3為本發明一實施例辨識進出裝置之示意圖。辨識進出裝置10包括辨識攝影機11、匣門12、顯示裝置13及控制器14。在本實施例的圖1及圖3中是以設置二組辨識進出裝置10為例示,但在其他實施例中也可以視空間及客流量的需求,僅裝設一組辨識進出裝置10或是裝設更多的辨識進出裝置10。而每一組辨識進出裝置10包括二個辨識攝影機11,用以拍攝入場及離場時的臉部影像。但在其他實施態樣中,也可以僅設置一個辨識攝影機11,並利用旋轉或移動結構,使得辨識攝影機11可以拍攝不同方向的臉部影像。Next, the identification of the in-out
控制器14連接辨識攝影機11、閘門12與顯示裝置13。辨識攝影機11拍攝取得入場臉部影像,並交由控制器14進行影像分析。隨後,控制器14會將根據入場臉部影像建立購物代碼,並傳送購物代碼至虛擬購物車模組20。同時,將控制閘門12開啟以讓消費者進入智慧商店進行消費。在本實施例中,還可以結合會員資料來進行辨識,以記錄各會員的消費資料或是依會員的帳號來進行扣款結帳,詳細將於後進行說明。但無論是否為會員,皆可以透過拍攝臉部影像的方式,給予購物代碼並建立虛擬購物車,以於智慧商店1內進行購物。The
當消費者完成結帳要離場時,亦需通過辨識進出裝置10。辨識攝影機11將拍攝取得離場臉部影像,並交由控制器14進行影像分析。當控制器14接收離場臉部影像時,會傳送離場臉部影像至虛擬購物車模組20,進行前述的比對確認。如果有接收到未結帳通知時,控制器14將控制顯示裝置13顯示一警示訊息並控制閘門12關閉。此警示訊息可以為文字、圖案、數字、音效等,本發明不以此為限。例如可以於顯示裝置13上顯示「您尚有xx商品未完成結帳,請將商品歸還原位,或進行結帳」。When the consumer completes the checkout and wants to leave the venue, he also needs to identify the entry and
接下來將說明對於已有註冊為會員之消費者來店消費時的進行方式。本實施例的智慧商店購物系統可以包括會員伺服器50通信連接辨識進出裝置10。會員伺服器50包括資料庫51以及驗證模組52。資料庫51中儲存有複數會員資料,各會員資料可包括會員編號、姓名、性別、出生年月日、卡片資料、臉部影像以及支付帳戶資料。驗證模組52連接資料庫51。Next, it will be explained how consumers who have registered as members come to shop for consumption. The smart store shopping system of this embodiment may include the
當消費者要進入智慧商店1而至辨識進出裝置10進行臉部拍攝後,辨識進出裝置10可將此入場臉部影像傳送至會員伺服器50。會員伺服器50在接收到入場臉部影像時,將比對資料庫51中各會員資料的臉部影像。當在所有會員的臉部影像中比對到與入場臉部影像相同的臉部影像時,即找出對應的會員資料。隨後,會員伺服器50傳送對應臉部影像之會員編號至辨識進出裝置10。辨識進出裝置10將可以使用會員編號以做為此消費者的購物代碼。When the consumer wants to enter the
如此,對於已是會員的消費者來說,可以利用會員編號來與消費行為與記錄相關聯,甚至將該些記錄都對應儲存於資料庫51中,以便對會員的消費習性進行分析。甚至,會員亦可以回顧自己過往的消費內容。舉例來說,會員伺服器50可以將消費者進入智慧商店1的時間對應會員資料儲存為入場時間,以記錄各會員進入智慧商店1的日期時間等。也可以將在智慧商店1內的選購過程(例如購買動線、選購物品、原欲選購但最後又未購買的商品等)對應會員資料儲存於資料庫51。藉此,可以將此做為會員的消費時間或習性分析,而可以進行更進一步的應用。例如若消費者幾乎都於特定時間至智慧商店1購買咖啡,則可以在此特定時間之前提示咖啡相關的優惠活動或訊息。或是對於消費者曾經購買過或有想購買的商品,也可以在有促銷時提示消費者相關的優惠活動資訊,以更增加消費者來店消費之意願。In this way, consumers who are already members can use the membership number to associate consumption behaviors and records, and even store these records in the
接著,請繼續參閱圖1及圖2,本實施例之動態追蹤裝置30包括複數攝影機31及處理器32。攝影機31設置於智慧商店1中,用以拍攝並取得消費者的身體影像及選購的至少一商品影像。複數攝影機31可以設置於智慧商店1中的任意位置,甚至是貨架上等皆可以設置攝影機31。藉此,無論消費者走至智慧商店1的任意位置,都可以被攝影機31所拍攝。Next, please continue to refer to FIG. 1 and FIG. 2 , the
處理器32連接攝影機31。攝影機31會持續拍攝智慧商店1中的影像,並將所有影像傳送至處理器32進行分析處理。處理器32在接收攝影機31的影像後,會分析影像中被消費者所拿取的商品影像以取得對應的商品資料,並根據身體影像,將此商品資料對應消費者的購物代碼傳送至虛擬購物車模組20。此時,消費者的虛擬購物車中即會增加此一商品資料做為已選購商品。The
另外,若是消費者將商品放回貨架而不要購買時,處理器32分析攝影機31所拍攝的影像為將商品置回貨架時,亦會進行分析影像中被消費者所放回的商品影像以取得對應的商品資料,並根據身體影像,將刪除此商品資料的訊息,對應消費者的購物代碼傳送至虛擬購物車模組20。如此,可即時更新消費者的虛擬購物車中的商品資料。In addition, if the consumer puts the product back on the shelf and does not want to buy it, the
在其他實施例中,除了使用上述全靠攝影機31來拍攝並進行影像分析的方式外,也可以利用在貨架上設置重量感測器,當消費者拿商品時即可以因重量改變,而感應到對應位置的商品被選購,進而確定消費者所選購的商品。再配合攝影機31所拍攝到的消費者身體影像,而確定購買此商品的消費者身份,以對消費者的虛擬購物車進行商品資料的增減。In other embodiments, in addition to the above-mentioned method of using the
另外,在本實施例中,還可以再設置多媒體裝置60通信連接動態追蹤裝置30。消費者可以利用多媒體裝置60來操作各種要繳費的帳單資訊,或是購買各種票券等。當多媒體裝置60接收繳費資訊(例如要繳的帳單費用、購買的票券的待繳費費用)後,傳送繳費資訊至動態追蹤裝置30。動態追蹤裝置30會依據操作多媒體裝置60時所拍攝到的身體影像,將繳費資訊對應此身體影像所對應的購物代碼傳送至虛擬購物車模組20。如此,可將此繳費資訊增加至消費者的虛擬購物車中。當消費者在進行結帳時,若忘了輸入此繳費資訊進行繳費,亦可以利用結帳裝置40提醒消費者有待繳費資訊,是否要進行繳費等。In addition, in this embodiment, the
接著,請參閱圖1、圖2及圖4,圖4為為本發明一實施例結帳裝置之示意圖。本實施例之結帳裝置40包括一第一攝影機41、一第二攝影機42、一觸控螢幕43以及一控制模組44。控制模組44則是連接第一攝影機41、第二攝影機42及觸控螢幕43。第一攝影機41用以拍攝並取得結帳臉部影像,並由控制模組44分析結帳臉部影像。隨後,控制模組44會將此結帳臉部影像傳至虛擬購物車模組20,以進行前述的結帳及比對虛擬購物車中是否有尚未結帳的商品資料。消費者若不是已註冊之會員,則僅能利用儲值卡、信用卡等方式進行結帳扣款。但若是會員的話,則可以有更多的付款方式,接下來將詳細說明。Next, please refer to FIG. 1 , FIG. 2 and FIG. 4 . FIG. 4 is a schematic diagram of a checkout device according to an embodiment of the present invention. The
在消費者為會員的情況下,控制模組44在取得結帳臉部影像後,可再傳送到會員伺服器50,以確認欲結帳的消費者是否為會員,若是則接收對應結帳臉部影像的會員之支付帳戶資料。在此,是以傳送結帳臉部影像至會員伺服器50比對確認是否為會員,除此之外,亦可以透過由將結帳臉部影像傳至虛擬購物車模組20後,所接收到的購物代碼來分析是否為會員,若是則至會員伺服器50取得對應購物代碼(即會員編碼)的會員的支付帳戶資料。In the case where the consumer is a member, the
隨後,將要購買的商品透過第二攝影機42拍攝並取得商品影像。控制模組44接收並分析自第二攝影機42取得的商品影像以取得商品資訊,並傳送商品資訊至觸控螢幕43進行顯示。當觸控螢幕43接收到結帳訊號後,控制模組44將根據商品資訊計算結帳金額,且依據支付帳戶資料進行請款。當控制模組44於完成請款後,可控制觸控螢幕43顯示結帳完成資訊。Then, the commodity to be purchased is photographed through the
舉例來說,當消費者入店後,則可以選購想購買之商品,於選購完成後,即可至結帳裝置40進行結帳。當要結帳時,消費者可以先藉由觸碰觸控螢幕43以啟動結帳,也可以經由第一攝影機41於感測到有消費者站立於特定位置經過特定時間後,自動啟動結帳。當結帳程序啟動後,第一攝影機41將拍攝消費者的臉部以取得結帳臉部影像。控制模組44則會分析結帳臉部影像,並將結帳臉部影像傳送到會員伺服器50以接收對應結帳臉部影像之支付帳戶資料。控制模組44接收到支付帳戶資料後將先暫存此資料以供隨後結帳請款使用。For example, after entering the store, the consumer can purchase the desired product, and after the purchase is completed, the customer can proceed to the
接著,在完成臉部辨識程序後,消費者可以將要購買的商品放置於結帳掃描區45,第二攝影機42即會拍攝結帳掃描區45以取得商品影像。控制模組44則會接收並分析自第二攝影機42取得的商品影像以取得商品資訊,並傳送商品資訊至觸控螢幕43進行顯示。消費者可以透過觸控螢幕43確認所辨識之商品資訊是否正確。並且若是有商品不想購買了,也可以透過觸控螢幕43刪除不想購買的商品,或是增加要購買商品的數量。Next, after completing the facial recognition process, the consumer can place the product to be purchased in the
當所有要購買的商品皆輸入完成後,消費者即可透過觸控螢幕43輸入結帳訊號。此結帳訊號可以為顯示於觸控螢幕43上的選項按鍵讓消費者進行點選。當消費者輸入結帳訊號後,控制模組44將根據商品資訊計算結帳金額,且依據先前所接收到的支付帳戶資料來進行請款。當控制模組44於完成請款後,將控制觸控螢幕43顯示結帳完成資訊。When all the commodities to be purchased are input, the consumer can input the checkout signal through the
在一些實施例中,也可以於消費者輸入結帳訊號時,同時比對要結帳的商品資訊,以及由虛擬購物車模組20所接收到的商品資料。若是有存在於商品資料中的商品,而存在要結帳的商品資訊中時,也可以於此時跳出提示,提醒消費者尚有該些商品待結帳。In some embodiments, when the consumer inputs the checkout signal, the commodity information to be checked out and the commodity information received by the virtual
在本實施例中,會員資料中的支付帳戶資料可為一雲端帳戶資料,雲端帳戶資料可對應至一金融帳戶、一儲值卡片帳戶或一記帳帳戶。舉例來說,雲端帳戶資料若是設定對應至金融帳戶,在進行結帳請款時,即會向金融帳戶之銀行伺服器傳送請款請求,當接收到回傳的請款成功訊號後,即完成請款。雲端帳戶資料若是設定對應至儲值卡片帳戶,在進行結帳請款時,即會向儲值卡片帳戶的之卡片伺服器確認是否還有足夠之儲值金額供扣款,若有即會向卡片伺服器傳送請款請求,當接收到回傳的請款成功訊號後,即完成請款。In this embodiment, the payment account data in the member data may be a cloud account data, and the cloud account data may correspond to a financial account, a stored value card account or a debit account. For example, if the cloud account information is set to correspond to the financial account, when the payment is requested at checkout, a request for payment will be sent to the bank server of the financial account, and it will be completed after receiving the return signal of successful payment. Please pay. If the cloud account information is set to correspond to the stored-value card account, when making a checkout request, the card server of the stored-value card account will confirm whether there is enough stored-value amount for debiting, and if so, it will be sent to the card server of the stored-value card account. The card server sends a request for payment, and when it receives a successful payment request signal back, it completes the payment request.
雲端帳戶資料若是設定對應至記帳帳戶,在進行結帳請款時,即會向記帳帳戶的之伺服器傳送結帳金額。若是結帳金額符合伺服器之記帳條件,伺服器則將於記帳帳戶中儲存為一記帳金額,並且向結帳裝置40傳送請款成功訊號。當結帳裝置40接收到回傳的請款成功訊號後,即完成請款。在此,記帳帳戶可以設定為連結至消費者的薪資帳戶,伺服器可以設定為定時(例如每個月5號)至薪資帳戶取得對應目前儲存於記帳帳戶中的記帳金額的款項。並且,伺服器於確認取得記帳金額之款項後,可將記帳帳戶中之記帳金額歸零。If the cloud account information is set to correspond to the billing account, the billing amount will be sent to the billing account's server when the billing account is requested. If the billing amount meets the billing conditions of the server, the server will store the billing amount in the billing account, and send a payment request success signal to the
在其他實施例中,支付帳戶資料也可為一行動支付資訊或一信用卡資料。當結帳裝置40要進行請款時,則是根據行動支付資訊或信用卡資料向對應的機關或銀行進行請款。In other embodiments, the payment account information can also be a mobile payment information or a credit card information. When the
接著,請參閱圖1至圖5,圖5分別為使用本發明一實施例之智慧商店購物系統所執行的購物方法之流程圖。本實施例之購物方法係應用於前述之智慧商店購物系統中,因此關於智慧商店購物系統的各元件、結構及連結關係在此將不重複贅述。Next, please refer to FIG. 1 to FIG. 5 . FIG. 5 is a flowchart of a shopping method executed by the smart store shopping system according to an embodiment of the present invention, respectively. The shopping method of this embodiment is applied to the aforementioned smart store shopping system, so the components, structures and connection relationships of the smart store shopping system will not be repeated here.
當消費者要進入智慧商店1消費時,將先至辨識進出裝置10進行入店辨識。消費者將先站至辨識進出裝置10前,使得辨識進出裝置10拍攝欲進入智慧商店之消費者之入場臉部影像(步驟S10)。隨後,辨識進出裝置10分析入場臉部影像以建立並傳送購物代碼至虛擬購物車模組20(步驟S11)。同時,辨識進出裝置10可控制閘門12開啟,讓消費者可進入智慧商店進行消費。When consumers want to enter the
接著,虛擬購物車模組20於接收入場臉部影像及購物代碼後,儲存入場臉部影像及購物代碼,並傳送購物代碼至動態追蹤裝置30(步驟S12)。當消費者於店內進行商品的選購時,動態追蹤裝置30則依據購物代碼拍攝並追蹤對應之消費者之身體影像,並偵測身體影像所對應之消費者所選購的至少一商品資料,並將至少一商品資料對應購物代碼傳送至虛擬購物車模組20(步驟S13)。在消費者完成商品的選購後,則可以至結帳裝置40處進行結帳。Next, after receiving the face image and the shopping code, the virtual
結帳裝置拍攝並傳送結帳臉部影像至虛擬購物車模組,且自虛擬購物車模組接收相同於結帳臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料(步驟S14)。同時,消費者將所選購的商品放置於結帳掃描區45,結帳裝置40拍攝商品影像,並分析商品影像以取得商品資訊(步驟S15)。當完成所有欲結帳商品的輸入後,消費者則可以透過觸控螢幕43來輸入結帳訊號。結帳裝置40於接收結帳訊號後,計算商品資訊之結帳金額並完成請款(步驟S16)。在完成請款後,比對完成請款的商品資訊及至少一商品資料(步驟S17)。結帳裝置40將對應至已完成請款之商品資訊的至少一商品資料建立付款註記,將未對應至已完成請款之商品資訊的至少一商品資料建立未付款註記,並將付款註記及未付款註記傳送至虛擬購物車模組20(步驟S18)。如此,即完成消費者所選購商品的購買及結帳。The checkout device captures and transmits the checkout facial image to the virtual shopping cart module, and receives from the virtual shopping cart module at least one item of product data that is identical to the shopping code corresponding to the admission facial image of the checkout facial image (step S14). At the same time, the consumer places the purchased product in the
藉此,消費者可以透過拍攝臉部影像即在店內進行消費,並於選購完成,可在自助結帳櫃台透過結帳裝置40進行結帳。經由所拍攝的臉部影像及身體影像,可記錄消費者於店內所選購的商品資訊為何,並儲存所選購的商品。進一步,也可以利用所拍攝的臉部影像及身體影像,追蹤分析自消費者進入智慧商店1至離開智慧商店1過程中的購物行為。另外,也可以辨識消費者在選購時所拿取的商品是否皆已進行付款,做到雙重比對的功能。In this way, consumers can make purchases in the store by taking a facial image, and after the purchase is completed, they can check out through the
進一步,當消費者已選購完所要購買的商品後並完成結帳欲離開智慧商店1,在本實施例中,設定為仍是需經由辨識進出裝置10離開。辨識進出裝置10於消費者要離開智慧商店1時拍攝離場臉部影像,並傳送離場臉部影像至虛擬購物車模組20(步驟S19)。虛擬購物車模組20根據離場臉部影像確認相同於離場臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料是否有未付款註記(步驟S20)。若有,則傳送未結帳通知至辨識進出裝置10(步驟S21)。且辨識進出裝置10於接收未結帳通知後,控制顯示裝置13顯示警示訊息並控制閘門12關閉(步驟S21a)。若無,則是開啟閘門12讓消費者離開智慧商店1(步驟S22)。Further, when the consumer has purchased the commodities to be purchased and completed the checkout and wants to leave the
接著,請同時圖1至圖6,圖6為本發明一實施例購物方法中辨識會員之流程圖。在步驟S11中可再進行是否為會員之辨識與確認。當於步驟S10取得消費者的入場臉部影像後,辨識進出裝置10傳送入場臉部影像至會員伺服器50(步驟S111)。會員伺服器50比對資料庫51中儲存之複數會員資料之臉部影像(步驟S112)。當臉部影像中比對到入場臉部影像時,傳送對應臉部影像之會員編號至辨識進出裝置10(步驟S113)。辨識進出裝置10將會員編號做為購物代碼,並傳送購物代碼至虛擬購物車模組20(步驟S114)。隨後則接續執行步驟S12。Next, please refer to FIG. 1 to FIG. 6 at the same time. FIG. 6 is a flowchart of identifying members in a shopping method according to an embodiment of the present invention. In step S11, the identification and confirmation of whether the member is a member can be performed again. After obtaining the face image of the customer's entrance in step S10 , the identification entry and
藉此,對於已是會員的消費者來說,可以利用會員編號來與消費行為與記錄相關聯,甚至將該些記錄都對應儲存於資料庫51中,以便對會員的消費習性進行分析。甚至,會員亦可以回顧自己過往的消費內容。舉例來說,會員伺服器50可以將消費者進入智慧商店1的時間對應會員資料儲存為入場時間,以記錄各會員進入智慧商店1的日期時間等。也可以將在智慧商店1內的選購過程(例如購買動線、選購物品、原欲選購但最後又未購買的商品等)對應會員資料儲存於資料庫51。藉此,可以將此做為會員的消費時間或習性分析,而可以進行更進一步的應用。例如若消費者幾乎都於特定時間至智慧商店1購買咖啡,則可以在此特定時間之前提示咖啡相關的優惠活動或訊息。或是對於消費者曾經購買過或有想購買的商品,也可以在有促銷時提示消費者相關的優惠活動資訊,以更增加消費者來店消費之意願。In this way, consumers who are already members can use the membership number to associate consumption behaviors and records, and even store these records in the
在消費者於智慧商店1中選購的過程中,在執行步驟S15的結帳程序之前,還可以包括利用多媒體裝置60執行帳單或購票等繳費資訊的輸入。圖7為本發明一實施例購物方法中於多媒體裝置執行繳費資訊輸入之流程圖。如圖7所示,在步驟S13及步驟S14之間,消費者可以利用多媒體裝置輸入繳費或購票等的繳費資訊。多媒體裝置60接收繳費資訊,並傳送繳費資訊至動態追蹤裝置30(步驟S30)。動態追蹤裝置30依據操作多媒體裝置60時的身體影像,將繳費資訊對應購物代碼傳送至虛擬購物車模組20(步驟S31)。During the shopping process of the consumer in the
再請參閱圖8,圖8為本發明一實施例購物方法中會員結帳付款之流程圖。當消費者為會員,持選購完所要購買的商品至結帳裝置40處進行結帳時,當消費者由觸控在觸控螢幕43上的觸控選項(如結帳)後,進入結帳請款程序。在前述步驟S16中可包括結帳裝置40傳送結帳臉部影像至會員伺服器50(步驟S16a)。會員伺服器50比對資料庫51中儲存之臉部影像,當臉部影像中比對到結帳臉部影像時,傳送對應臉部影像之支付帳戶資料至結帳裝置40(步驟S16b)。結帳裝置40於接收結帳訊號後,計算結帳金額並依據支付帳戶資料進行結帳金額之請款(步驟S16c)。並且,在完成請款後結帳裝置40顯示結帳完成資訊(步驟S16d)。隨後再繼續執行步驟S17。Please refer to FIG. 8 again. FIG. 8 is a flow chart of member checkout and payment in a shopping method according to an embodiment of the present invention. When the consumer is a member and takes the goods to be purchased to checkout at the
如此,對於已註冊之會員,於選購完成,可在自助結帳櫃台透過結帳裝置40進行結帳,並藉由拍攝臉部影像的方式自設定的支付帳戶中完成付款。如此,消費者即使沒有攜帶任何行動裝置、現金、信用卡或儲值卡等,也可以於智慧商店1中進行商品的購買與付款。In this way, for registered members, after the purchase is completed, they can check out through the
雖然本發明以前述之實施例揭露如上,然其並非用以限定本發明,任何熟習相像技術者,在不脫離本發明之精神和範圍內,當可作些許之更動與潤飾,因此本發明之專利保護範圍須視本說明書所附之申請專利範圍所界定者為準。Although the present invention is disclosed above by the above-mentioned embodiments, it is not intended to limit the present invention. Anyone skilled in the art can make some changes and modifications without departing from the spirit and scope of the present invention. The scope of patent protection shall be determined by the scope of the patent application attached to this specification.
1‧‧‧智慧商店10‧‧‧辨識進出裝置11‧‧‧辨識攝影機12‧‧‧匣門13‧‧‧顯示裝置14‧‧‧控制器20‧‧‧虛擬購物車模組30‧‧‧動態追蹤裝置31‧‧‧攝影機32‧‧‧處理器40‧‧‧結帳裝置41‧‧‧第一攝影機42‧‧‧第二攝影機43‧‧‧觸控螢幕44‧‧‧控制模組45‧‧‧結帳掃描區50‧‧‧會員伺服器51‧‧‧資料庫52‧‧‧驗證模組60‧‧‧多媒體裝置S10‧‧‧辨識進出裝置拍攝欲進入智慧商店之消費者之入場臉部影像S11‧‧‧辨識進出裝置分析入場臉部影像以建立並傳送購物代碼至虛擬購物車模組S12‧‧‧虛擬購物車模組於接收入場臉部影像及購物代碼後,儲存入場臉部影像及購物代碼,並傳送購物代碼至動態追蹤裝置S13‧‧‧動態追蹤裝置依據購物代碼拍攝並追蹤對應之消費者之身體影像,並偵測身體影像所對應之消費者所選購的至少一商品資料,並將至少一商品資料對應購物代碼傳送至虛擬購物車模組S14‧‧‧結帳裝置拍攝並傳送結帳臉部影像至虛擬購物車模組,且自虛擬購物車模組接收相同於結帳臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料S15‧‧‧結帳裝置拍攝商品影像,並分析商品影像以取得商品資訊S16‧‧‧結帳裝置於接收結帳訊號後,計算商品資訊之結帳金額並完成請款S16a‧‧‧結帳裝置傳送結帳臉部影像至會員伺服器S16b‧‧‧當臉部影像中比對到結帳臉部影像時,傳送對應臉部影像之支付帳戶資料至結帳裝置S16c‧‧‧結帳裝置於接收結帳訊號後,計算結帳金額並依據支付帳戶資料進行結帳金額之請款S16d‧‧‧完成請款後結帳裝置顯示結帳完成資訊S17‧‧‧比對完成請款的商品資訊及至少一商品資料S18‧‧‧結帳裝置將對應至已完成請款之商品資訊的至少一商品資料建立付款註記,將未對應至已完成請款之商品資訊的至少一商品資料建立未付款註記,並將付款註記及未付款註記傳送至虛擬購物車模組S19‧‧‧辨識進出裝置於消費者要離開智慧商店時拍攝離場臉部影像,並傳送離場臉部影像至虛擬購物車模組S20‧‧‧虛擬購物車模組根據離場臉部影像確認相同於離場臉部影像之入場臉部影像所對應之購物代碼的至少一商品資料是否有未付款註記S21‧‧‧傳送未結帳通知至辨識進出裝置S21a‧‧‧辨識進出裝置於接收未結帳通知後,控制顯示裝置顯示警示訊息並控制閘門關閉S22‧‧‧開啟閘門讓消費者離開智慧商店S111‧‧‧辨識進出裝置傳送入場臉部影像至會員伺服器S112‧‧‧會員伺服器比對資料庫中儲存之複數會員資料之臉部影像S113‧‧‧當臉部影像中比對到入場臉部影像時,傳送對應臉部影像之會員編號至辨識進出裝置S114‧‧‧辨識進出裝置將會員編號做為購物代碼,並傳送購物代碼至虛擬購物車模組S30‧‧‧多媒體裝置接收繳費資訊,並傳送繳費資訊至動態追蹤裝置S31‧‧‧動態追蹤裝置依據操作多媒體裝置時的身體影像,將繳費資訊對應購物代碼傳送至虛擬購物車模組 1‧‧‧Smart Store10‧‧‧Identifying Access Device 11‧‧‧Recognition Camera12‧‧‧Cassette Door13‧‧‧Display Device 14‧‧‧Controller20‧‧‧Virtual Shopping Cart Module30‧‧‧ Motion Tracking Device 31‧‧‧Camera 32‧‧‧Processor 40‧‧‧Checkout Device 41‧‧‧First Camera 42‧‧‧Second Camera 43‧‧‧Touch Screen 44‧‧‧Control Module 45 ‧‧‧Checkout Scanning Area 50‧‧‧Membership Server 51‧‧‧Database 52‧‧‧Authentication Module 60‧‧‧Multimedia Device S10‧‧‧Recognition of Entry and Exit Device to photograph the entrance of consumers who want to enter the smart store Facial image S11‧‧‧Recognizing the entry and exit device analyzes the entry facial image to create and transmit the shopping code to the virtual shopping cart module S12‧‧‧The virtual shopping cart module stores the entry face after receiving the entry facial image and the shopping code Part of the image and shopping code, and send the shopping code to the dynamic tracking device S13‧‧‧The dynamic tracking device captures and tracks the corresponding consumer's body image according to the shopping code, and detects the at least a product data, and send at least one product data corresponding shopping code to the virtual shopping cart module S14. The checkout device captures and transmits the checkout face image to the virtual shopping cart module, and receives from the virtual shopping cart module At least one product data corresponding to the shopping code corresponding to the face image of the checkout face image S15‧‧‧The checkout device captures the image of the product, and analyzes the image of the product to obtain the product information S16‧‧‧The checkout device receives the product After the checkout signal, calculate the checkout amount of the product information and complete the payment request When the payment account information corresponding to the face image is sent to the checkout device S16c‧‧‧After receiving the checkout signal, the checkout device calculates the payment amount and performs the payment of the payment amount according to the payment account information S16d‧‧‧Complete After the payment is requested, the checkout device will display the payment completion information S17‧‧‧Compare the product information that has been requested and at least one product information Create a payment note, create a non-payment note for at least one product information that does not correspond to the product information that has been requisitioned, and send the payment note and the non-payment note to the virtual shopping cart module S19‧‧‧Identifying the in-out device for consumers When you want to leave the smart store, take an image of the exiting face, and send the image of the exiting face to the virtual shopping cart module S20‧‧‧The virtual shopping cart module confirms the entry that is the same as the exiting facial image according to the image of the exiting face Whether there is an unpaid remark in at least one item of the shopping code corresponding to the facial image S21‧‧‧Send unpaid notification to the identification in-out device S21a‧‧‧The identification in-out device controls the display device to display after receiving the unpaid notification Warning message and control the gate to close S22‧‧‧Open the gate to let consumers leave the smart store S111‧‧‧Identify the entry and exit devices Send the admission face image to the member server S112‧‧‧The member server compares the face images of the plural member data stored in the database S113‧‧‧When the face image is compared to the admission face image, send the corresponding The membership number of the facial image is sent to the identification entry and exit device S114‧‧‧The identification entry and exit device uses the membership number as the shopping code, and sends the shopping code to the virtual shopping cart module S30‧‧‧Multimedia device receives the payment information, and sends the payment information to The dynamic tracking device S31‧‧‧The dynamic tracking device transmits the shopping code corresponding to the payment information to the virtual shopping cart module according to the body image when operating the multimedia device
[圖1] 為本發明一實施例智慧商店購物系統之示意圖; [圖2] 為本發明一實施例智慧商店購物系統之方塊示意圖; [圖3] 為本發明一實施例辨識進出裝置之示意圖; [圖4] 為本發明一實施例結帳裝置之示意圖; [圖5] 為使用本發明一實施例之智慧商店購物系統所執行的購物方法之流程圖; [圖6] 為本發明一實施例購物方法中辨識會員之流程圖; [圖7] 為本發明一實施例購物方法中於多媒體裝置執行繳費資訊輸入之流程圖;以及 [圖8] 為本發明一實施例購物方法中會員結帳付款之流程圖。[Fig. 1] is a schematic diagram of a shopping system in a smart store according to an embodiment of the present invention; [Fig. 2] is a block diagram of a shopping system in a smart shop according to an embodiment of the present invention; [Fig. 3] is a schematic diagram of an in-out device identification according to an embodiment of the present invention ; [FIG. 4] is a schematic diagram of a checkout device according to an embodiment of the present invention; [FIG. 5] is a flowchart of a shopping method performed by a smart store shopping system using an embodiment of the present invention; [FIG. 6] is a schematic diagram of an embodiment of the present invention A flow chart of identifying members in a shopping method according to an embodiment of the present invention; [Fig. 7] is a flow chart of inputting payment information in a multimedia device in a shopping method according to an embodiment of the present invention; and [Fig. 8] is a flow chart of members in a shopping method according to an embodiment of the present invention. Checkout payment flow chart.
1‧‧‧智慧商店 1‧‧‧Smart Store
10‧‧‧辨識進出裝置 10‧‧‧Identification of entry and exit devices
11‧‧‧辨識攝影機 11‧‧‧Identifying the camera
12‧‧‧匣門 12‧‧‧Cassette Door
13‧‧‧顯示裝置 13‧‧‧Display device
31‧‧‧攝影機 31‧‧‧Camera
40‧‧‧結帳裝置 40‧‧‧Checkout device
60‧‧‧多媒體裝置 60‧‧‧Multimedia Installation
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TWI760521B true TWI760521B (en) | 2022-04-11 |
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TWI771790B (en) * | 2020-11-03 | 2022-07-21 | 財團法人工業技術研究院 | Intelligent store system and intelligent store method |
Citations (3)
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CN1790412A (en) * | 2004-12-17 | 2006-06-21 | 国际商业机器公司 | Shopping environment including detection of unpaid items in proximity to an exit |
CN107424359A (en) * | 2017-08-11 | 2017-12-01 | 深兰科技(上海)有限公司 | Self-help shopping system and method |
TWM560067U (en) * | 2018-01-26 | 2018-05-11 | President Chain Store Corp | Smart shop system |
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CN1790412A (en) * | 2004-12-17 | 2006-06-21 | 国际商业机器公司 | Shopping environment including detection of unpaid items in proximity to an exit |
CN107424359A (en) * | 2017-08-11 | 2017-12-01 | 深兰科技(上海)有限公司 | Self-help shopping system and method |
TWM560067U (en) * | 2018-01-26 | 2018-05-11 | President Chain Store Corp | Smart shop system |
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