CN106657129A - Method and device for processing service data of housebound elderly - Google Patents
Method and device for processing service data of housebound elderly Download PDFInfo
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- CN106657129A CN106657129A CN201710012749.1A CN201710012749A CN106657129A CN 106657129 A CN106657129 A CN 106657129A CN 201710012749 A CN201710012749 A CN 201710012749A CN 106657129 A CN106657129 A CN 106657129A
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- China
- Prior art keywords
- information
- service
- employee
- terminal
- old man
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/02—Alarms for ensuring the safety of persons
- G08B21/04—Alarms for ensuring the safety of persons responsive to non-activity, e.g. of elderly persons
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
- H04L67/61—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources taking into account QoS or priority requirements
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/30—Computing systems specially adapted for manufacturing
Abstract
The embodiment of the invention provides a method and a device for processing service data of housebound elderly, and belongs to the field of network communications. The method comprises the following steps: a server obtains service order information of a terminal which is bound with information of the elderly; the server sends the service order information to an enterprise platform, so that the enterprise platform sends the service order information to an employee terminal; the server receives identity authentication, sent by the employee terminal, of the elderly; the server receives pictures sent by the employee terminal, wherein the pictures include a picture of the elderly before the elderly is served by an employee and a picture of the elderly after the elderly is served by the employee; the server receives evaluation information sent by the terminal which is bound with the information of the elderly; and the server determines the service quality of the enterprise and the employee according to the pictures sent by the employee terminal and the evaluation information sent by the terminal which is bound with the information of the elderly. Due to the adoption of the method and the device for the processing the service data of the housebound elderly, the efficiency of home-based care services as well as the quality of service is improved.
Description
Technical field
The present invention relates to network communication field, a kind of method in particular to house elderly service data processing and
Device.
Background technology
Family endowment service procedure generally used now is mainly old man and enterprise is initiated by hotline service, Huo Zheqi
Industry is actively visited according to the data that government provides and finds service, and enterprise voluntarily reports to some government procurements services, and process does not have
Supervision.
Based on existing mode, old man initiates to service very inconvenient to enterprise, can only be placed an order by traditional hot line mode.
Meanwhile, enterprise actively finds old man and carries out service difficulty, and which enterprise can only judge according to internal data or personnel experience
Old man needs service, the discovery mechanism of the house elderly service demand of neither one old man.Confirmed service process recording, whole clothes
Business flow process lacks information-based recording mode, and to employee, government-to-businesses all lacks the oversight mechanism of service quality for enterprise.
The content of the invention
In view of this, the purpose of the embodiment of the present invention is a kind of method and dress for providing house elderly service data processing
Put, to improve the efficiency of family endowment service, be improved service quality.
In a first aspect, embodiments providing a kind of method of house elderly service data processing, methods described bag
Include：Server obtains the service order placement information of the terminal of binding old man's information, and the service order placement information includes old man's root
According to the service content selected in the advance service item obtained from the server that the terminal shows；The server sends
The service order placement information is to enterprise platform, so that the enterprise platform sends the service order placement information and gives employee's terminal；Institute
State server and receive old man's authentication information that employee's terminal sends, the authentication information is employee's terminal
Scan the Quick Response Code for identifying old man's identity to obtain；The server receives the picture that employee's terminal sends, the figure
Piece includes that employee services the picture before old man and the picture after employee service old man；The server receives the binding old man letter
The evaluation information that the terminal of breath sends, the evaluation information is message or voice；The server is according to the member for receiving
The evaluation information that the picture and the terminal of the binding old man information that work terminal sends sends, judges the Service Quality of enterprise and employee
Amount.
Second aspect, embodiments provides a kind of method of house elderly service data processing, tells method bag
Include：Server obtains elderly service demand information；The server sends the service requirement information to enterprise platform, so that institute
State the enterprise platform transmission service requirement information and give employee's terminal；The server receives the old man that employee's terminal sends
Authentication information, the authentication information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity；
The server receives the picture that employee's terminal sends, and the picture includes that employee services the picture before old man and employee's clothes
Picture after business old man；The server receives the evaluation information that the terminal of binding old man's information sends, the evaluation letter
Cease for message or voice；Picture and the binding old man information that the server sends according to the employee's terminal for receiving
Terminal send evaluation information, judge the service quality of enterprise and employee.
The third aspect, embodiments provides the device of house elderly service data processing always, described device bag
Include：Order placement information acquisition module, for obtaining the service order placement information of the terminal of binding old man's information, the service order placement information
Including the advance service content selected from the service item of server acquisition that the old man shows according to the terminal；
Order placement information sending module, for sending the service order placement information to enterprise platform, so that the enterprise platform sends described
Service order placement information gives employee's terminal；First identity information receiver module, for receiving old man's body that employee's terminal sends
Part authentication information, the authentication information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity；The
One picture receiver module, for receiving the picture that employee's terminal sends, the picture includes that employee services the figure before old man
Picture after piece and employee service old man；First evaluation information receiver module, for receiving the terminal of binding old man's information
The evaluation information of transmission, the evaluation information is message or voice；First service Quality estimation module, for according to reception
The evaluation information that the picture and the terminal of the binding old man information that employee's terminal sends sends, judges enterprise and employee
Service quality.
Fourth aspect, embodiments provides a kind of device of house old man data processing, and described device includes：Need
Data obtaining module is sought, for obtaining elderly service demand information；Demand information sending module, sends the service requirement information
To enterprise platform, so that the enterprise platform sends the service requirement information and gives employee's terminal；Second identity information receives mould
Block, for receiving old man's authentication information that employee's terminal sends, the authentication information is employee's terminal
Scan the Quick Response Code for identifying old man's identity to obtain；Second picture receiver module, for receiving what employee's terminal sent
Picture, the picture includes that employee services the picture before old man and the picture after employee service old man；Second evaluation information is received
Module, the evaluation information that the terminal for receiving binding old man's information sends, the evaluation information is message or voice；
Second service Quality estimation module, for the picture that sent according to the employee's terminal for receiving and the binding old man information
The evaluation information that terminal sends, judges the service quality of enterprise and employee.
The method of the house elderly service data processing that the present invention is provided obtains binding old man's information by server first
Terminal service order placement information, send service order placement information to enterprise platform so that enterprise platform send service order placement information
Give employee's terminal；Then server receives old man's authentication letter that employee's terminal sends, and receives the picture that employee's terminal sends,
Picture includes that employee services the picture before old man and the picture after employee service old man, and the terminal for receiving binding old man's information sends
Evaluation information；The picture and the terminal of binding old man's information that last server sends according to the employee's terminal for receiving sends
Evaluation information, judge the service quality of enterprise and employee, with improve family endowment service efficiency, put forward service quality
It is high.
The method of the house elderly service data processing that the present invention is provided obtains elderly service demand by server first
Information, the server sends the service requirement information to enterprise platform, so that the enterprise platform sends the service and needs
Information is asked to give employee's terminal；Then server receives old man's authentication information that employee's terminal sends, and the identity is recognized
Card information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity, and the server receives employee's end
The picture that end sends, the picture includes that employee services the picture before old man and the picture after employee service old man, the service
Device receives the evaluation information that the terminal of binding old man's information sends, and the evaluation information is message or voice, last institute
State the evaluation letter that server sends according to the picture of employee's terminal transmission and the terminal of the binding old man information that receive
Breath, judges the service quality of enterprise and employee.
Other features and advantages of the present invention will illustrate in subsequent description, also, partly become from description
It is clear that or being understood by implementing the embodiment of the present invention.The purpose of the present invention and other advantages can be by saying for being write
Specifically noted structure is realizing and obtain in bright book, claims and accompanying drawing.
Description of the drawings
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below will be attached to what is used needed for embodiment
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, thus be not construed as it is right
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, can be with according to this
A little accompanying drawings obtain other related accompanying drawings.
Fig. 1 shows the schematic diagram that server provided in an embodiment of the present invention is interacted with terminal and platform；
Fig. 2 shows the structured flowchart of electronic equipment provided in an embodiment of the present invention；
Fig. 3 shows the flow chart of the method for the house elderly service data processing that first embodiment of the invention is provided；
The step of Fig. 4 shows the method for the house elderly service data processing that first embodiment of the invention is provided S120's
Flow chart；
Fig. 5 shows the flow chart of the method for the house elderly service data processing that second embodiment of the invention is provided；
The step of Fig. 6 shows the method for the house elderly service data processing that second embodiment of the invention is provided S210's
A kind of flow chart；
The step of Fig. 7 shows the method for the house elderly service data processing that second embodiment of the invention is provided S210's
Another kind of flow chart；
Fig. 8 shows the sequential chart of the method for the house elderly service data processing that third embodiment of the invention is provided；
Fig. 9 shows the structured flowchart of the device of the house elderly service data processing that fourth embodiment of the invention is provided；
Figure 10 shows a kind of structure of the device of the house elderly service data processing that fifth embodiment of the invention is provided
Block diagram；
Figure 11 shows another kind of knot of the device of the house elderly service data processing that fifth embodiment of the invention is provided
Structure block diagram.
Specific embodiment
Below in conjunction with accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Ground description, it is clear that described embodiment is only a part of embodiment of the invention, rather than the embodiment of whole.Generally exist
Herein the component of the embodiment of the present invention described and illustrated in accompanying drawing can be arranged and designed with a variety of configurations.Cause
This, below the detailed description of the embodiments of the invention to providing in the accompanying drawings is not intended to limit claimed invention
Scope, but it is merely representative of the selected embodiment of the present invention.Based on embodiments of the invention, those skilled in the art are not doing
The every other embodiment obtained on the premise of going out creative work, belongs to the scope of protection of the invention.
It should be noted that：Similar label and letter represents similar terms in following accompanying drawing, therefore, once a certain Xiang Yi
It is defined in individual accompanying drawing, then it need not be further defined and is explained in subsequent accompanying drawing.Meanwhile, the present invention's
In description, term " first ", " second " etc. are only used for distinguishing description, and it is not intended that indicating or implying relative importance.
Fig. 1 be server provided in an embodiment of the present invention 100 respectively with binding old man's information terminal 200 and enterprise platform
300 schematic diagrams for interacting, and the schematic diagram that enterprise platform 300 and employee's terminal 400 are interacted, the server
100 are communicatively coupled by network with the terminal 200 and enterprise platform 300 of binding old man's information, and enterprise platform 300 passes through net
Network is communicatively coupled with employee's terminal 400, to enter row data communication or interaction.The server 100 can be network service
Device, database server etc..The terminal 200 and employee's terminal 400 of binding old man's information can be PC
(personal computer, PC), panel computer, smart mobile phone, personal digital assistant (personal digital
Assistant, PDA), the terminal such as wearable device.
Fig. 2 shows a kind of structured flowchart of the electronic equipment 500 that can be applicable in the embodiment of the present application.The electronic equipment
500 can be able to be the terminal 200 for binding old man's information as server 100, can be enterprise platform 300, or member
Work terminal 400.As shown in Fig. 2 electronic equipment 500 can include memorizer 502, storage control 503, processor 504 and net
Network module 505.
It is directly or indirectly electric between memorizer 502, storage control 503, processor 504, each element of mixed-media network modules mixed-media 505
Connection, to realize the transmission or interaction of data.For example, can be by one or more communication bus or signal between these elements
Bus realizes electrical connection.The method of the house elderly service data processing respectively can be with software or firmware including at least one
(firmware) form is stored in the software function module in memorizer 502, such as described house elderly service data processing
The software function module that includes of device or computer program.
Memorizer 502 can store various software programs and module, the house old people garment that such as the embodiment of the present application is provided
Corresponding programmed instruction/the module of method and device of business data processing.Processor 504 is stored in memorizer 502 by operation
Software program and module, so as to perform various function application and data processing, that is, realize the residence in the embodiment of the present application
The method of family's elderly service data processing.Memorizer 502 can include but is not limited to random access memory (Random
Access Memory, RAM), read only memory (Read Only Memory, ROM), programmable read only memory
(Programmable Read-Only Memory, PROM), erasable read-only memory (Erasable Programmable
Read-Only Memory, EPROM), electricallyerasable ROM (EEROM) (Electric Erasable Programmable
Read-Only Memory, EEPROM) etc..
Processor 504 can be a kind of IC chip, with signal handling capacity.Above-mentioned processor can be general
Processor, including central processing unit (Central Processing Unit, abbreviation CPU), network processing unit (Network
Processor, abbreviation NP) etc.；Can also be digital signal processor (DSP), special IC (ASIC), ready-made programmable
Gate array (FPGA) either other PLDs, discrete gate or transistor logic, discrete hardware components.It can
To realize or perform the disclosed each method in the embodiment of the present application, step and logic diagram.General processor can be micro-
Processor or the processor can also be any conventional processors etc..
Mixed-media network modules mixed-media 505 is used to receiving and sending network signal.Above-mentioned network signal may include wireless signal or have
Line signal.
When terminal 200 and employee terminal 400 of the electronic equipment 500 for binding old man's information, can also include showing mould
Block, the display module can provide one and interact boundary between the terminal 200 of binding old man's information and employee's terminal 400 and user
Face (such as user interface) refers to for display image data to user.For example, binding old man's information can be shown
The information of the article certificate received by terminal 200 and employee's terminal 400.
First embodiment
Fig. 3 is refer to, Fig. 3 shows the method for the house elderly service data processing shown in first embodiment of the invention
Schematic flow sheet, will be explained in detail below for the flow process shown in Fig. 3, and methods described includes：
Step S110：Server obtains the service order placement information of the terminal of binding old man's information, the service order placement information
Including the advance service content selected from the service item of server acquisition that the old man shows according to the terminal.
In the present embodiment, the terminal for binding old man's information is connected with server communication, and old man's information includes old man's surname
Name, age, home address, telephone number etc..The terminal obtains information from server, and the information includes various service entrys
Service price needed for mesh, service item that old man shows according to terminal and each service item is selecting to need in service
Hold, the service item that the terminal is selected according to old man, generate service order placement information.The terminal sends the service order placement information
To server, server is obtained binds the service order placement information that the terminal of old man's information sends.
Step S120：The server sends the service order placement information to enterprise platform, so that the enterprise platform is sent out
The service order placement information is sent to give employee's terminal.
Wherein, server sends the service order placement information to enterprise platform after service order placement information is got, so that should
Enterprise platform sends the service order placement information and gives employee's terminal.
Please according to Fig. 4, the step of Fig. 4 shows the method for elderly service data processing in house provided in an embodiment of the present invention
The flow chart of S120, will be explained in detail below for the flow process shown in Fig. 4, and methods described includes：
Step S121：The server carries out enterprises service project according to enterprises service scope and the service order placement information
With the matching of old man's demand item.
Used as a kind of mode, the server is communicated to connect with the enterprise platform, and server gets the enterprise
Service area, wherein, the service area includes the various service items of the enterprise, and further, the server is according to this
The service area of enterprise and the service order placement information for obtaining, are carried out included in the service item and service order placement information of enterprise
The matching of demand item.
Step S122：The server obtains multiple qualified enterprises.
The server carries out the screening of enterprise, obtains multiple qualified enterprises, wherein, qualified enterprise is
Refer to that the service item that the enterprise includes matches with the service item of old man's demand, it is possible to understand that, when the service item of enterprise
When the service item of service item or enterprise including old man's demand is similar with the service item of old man's demand, then it represents that enterprise
Comprising service item match with the service item of old man's demand.
Step S123：The server is empty according to the respective service quality of the plurality of qualified enterprise and employee
Not busy degree, in the plurality of qualified enterprise Target Enterprise is obtained.
In the present embodiment, the server is got after multiple qualified enterprises, and these enterprises are entered again
Row screening, used as a kind of mode, the server enters according to the idle degrees of the respective service quality of enterprise and its employee
Row screening, in an embodiment of the present embodiment, when employee is in idle condition, i.e., when not serviced for old man,
Employee's terminal sends a signal to server, and server judges the idle degrees of the employee with this, and the service quality of enterprise can be with root
Judged according to the scoring of enterprise, wherein, the scoring of enterprise can be according to the evaluation of the grade of the enterprise and client come comprehensive
Obtain.After screening, the server gets Target Enterprise from multiple qualified enterprises, wherein, the Target Enterprise
Refer to the server by screening after, the enterprise for best suiting old man's demand of acquisition.
Step S124：The server sends the service order placement information to the Target Enterprise.
Wherein, the server is obtained after the Target Enterprise, and the enterprise for sending the service order placement information to Target Enterprise puts down
Platform.
Step S130：The server receives old man's authentication information that employee's terminal sends, and the identity is recognized
Card information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity.
As a kind of mode, enterprise platform send service order placement information give employee's terminal, wherein, the enterprise platform according to
The scoring of the idle degrees of employee and employee selecting to service the sending object of order placement information, when having several employees in idle shape
During state, the enterprise platform is ranked up from high to low according to the scoring of employee, first the service order placement information is sent to into scoring
Employee's terminal that higher employee is located.Wherein, other demand informations of old man are accompanied with the service order placement information, for example, are needed
The place to be serviced and the time of needs service etc., employee is taken to old man location according to these information for old man
Business.Used as a kind of embodiment, old man holds the Quick Response Code for identifying old man's identity, and the Quick Response Code can be pasted onto key
Buckle, or in the terminal of binding old man's information, employee's terminal scanning is used to identify the Quick Response Code of old man's identity, gets
The authentication information of old man, sends the authentication information to server, and server receives employee's terminal and sends old
People's authentication information, represents that employee starts as elderly service.
Step S140：The server receives the picture that employee's terminal sends, and the picture includes that employee's service is old
The picture after picture and employee service old man before people.
In the present embodiment, the employee is before and after for elderly service, needs to send picture to described by employee's terminal
Server, wherein, the picture includes that employee services the picture before old man and the picture after employee service old man.As one kind side
Formula, the picture after picture and employee service old man before employee's terminal-pair employee service old man is identified, for servicing
Picture before and after device identification service.
Step S150：The server receives the evaluation information that the terminal of binding old man's information sends, the evaluation
Information is message or voice.
In the present embodiment, old man, can be to the service quality of employee and attitude after the service for receiving employee
Evaluated, used as a kind of mode, old man is evaluated by binding the terminal of old man's information, and server receives binding old man
The evaluation information that the terminal of information sends, wherein, the evaluation information is Word message or voice messaging.
Step S160：Picture and the binding old man information that the server sends according to the employee's terminal for receiving
Terminal send evaluation information, judge the service quality of enterprise and employee.
Wherein, the evaluation that server sends in the terminal of the picture and binding old man's information that receive the transmission of employee's terminal
After information, according to the picture and evaluation information, the service quality of enterprise and employee is evaluated.To enterprise and employee
Service quality updates at any time and monitors, and is favorably improved the service quality of enterprise and employee.
The method of the house elderly service data processing that the present embodiment is provided obtains binding old man's letter by server first
The service order placement information of the terminal of breath, sends service order placement information to enterprise platform, the letter so that enterprise platform transmission service places an order
Cease and give employee's terminal；Then server receives old man's authentication letter that employee's terminal sends, and receives the figure that employee's terminal sends
Piece, picture includes that employee services the picture before old man and the picture after employee service old man, receives the terminal of binding old man's information
The evaluation information of transmission；Picture and the terminal of binding old man's information that last server sends according to the employee's terminal for receiving
The evaluation information of transmission, judges the service quality of enterprise and employee, to improve the efficiency of family endowment service, obtains service quality
To raising.
Second embodiment
Fig. 5 is refer to, Fig. 5 shows the method for the house elderly service data processing that second embodiment of the invention is provided
The schematic diagram of flow process, will be explained in detail below for the flow process shown in Fig. 5, and methods described includes：
Step S210：Server obtains elderly service demand information.
In the present embodiment, the server obtains elderly service demand information.
Fig. 6 is refer to, Fig. 6 shows the method for the house elderly service data processing that second embodiment of the invention is provided
A kind of flow chart of step S210, will be explained in detail below for the flow process shown in Fig. 6, and methods described includes：
Step S211：The server obtains old man's history service log information and service cycle information.
The service item selected by the terminal of binding old man's information before old man is preserved in the server, as one
The mode of kind, server is according to the acquisition elderly service history information from the information for preserving and services cycle information, wherein, obtain
The information for taking includes time and the cycle for selecting to service before the service item before old man and old man.
Step S212：The server is according to the old man's history service log information record and seeervice cycle letter for obtaining
Breath, obtains the elderly service demand information.
Wherein, server judges the need of old man after old man's history service log information and service cycle information is got
Service item and Demand and service time are asked, the elderly service demand information is obtained.
Fig. 7 is refer to, the step of Fig. 7 shows the method for elderly service data processing in house provided in an embodiment of the present invention
Another kind of flow chart of S210, will be explained in detail below for the flow process shown in Fig. 7, and methods described includes：
Step S213：The server obtains the information that the enterprise platform sends, and described information is employee's terminal
The information of the enterprise platform is sent to after the old man's weather, health status and the occupancy that obtain employee's typing.
Used as a kind of mode, employee visits and checks old man and obtain information, wherein, described information includes old man's life shape
Condition, health status and occupancy.The information of acquisition is sent to enterprise platform by employee's terminal, and enterprise platform is again by the information
It is sent to server.
Step S214：The information that the server sends according to the enterprise platform for obtaining, obtains the elderly service demand
Information.
Wherein, server, according to described information, judges the clothes that old man needs after the information for receiving enterprise platform transmission
Business project, obtains elderly service demand information.
Step S220：The server sends the service requirement information to enterprise platform, so that the enterprise platform is sent out
The service requirement information is sent to give employee's terminal.
Step S230：The server receives old man's authentication information that employee's terminal sends, and the identity is recognized
Card information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity.
Step S240：The server receives the picture that employee's terminal sends, and the picture includes that employee's service is old
The picture after picture and employee service old man before people.
Step S250：The server receives the evaluation information that the terminal of binding old man's information sends, the evaluation
Information is message or voice.
Step S260：Picture and the binding old man information that the server sends according to the employee's terminal for receiving
Terminal send evaluation information, judge the service quality of enterprise and employee.
The method of elderly service data processing in house provided in an embodiment of the present invention obtains old people garment by server first
Business demand information, sends service order placement information to enterprise platform, so that enterprise platform sends service order placement information and gives employee's terminal；
Then server receives old man's authentication letter that employee's terminal sends, and receives the picture that employee's terminal sends, and picture includes member
The picture after picture and employee service old man before work clothes business old man, receives the evaluation letter that the terminal of binding old man's information sends
Breath；The picture that last server sends according to the employee's terminal for receiving and the evaluation letter that the terminal of binding old man's information sends
Breath, judges the service quality of enterprise and employee, to improve the efficiency of family endowment service, is improved service quality.
3rd embodiment
Fig. 8 is refer to, Fig. 8 shows the method for the house elderly service data processing that third embodiment of the invention is provided
Sequential chart, will be explained in detail below for the sequential chart shown in Fig. 8, and methods described includes：
Step S310：The terminal of binding old man's information sends service order placement information to server, the service order placement information
Including the advance service content selected from the service item of server acquisition that the old man shows according to the terminal.
In the present embodiment, the terminal for binding old man's information is connected with server communication, and old man's information includes old man's surname
Name, age, home address, telephone number etc..Wherein, the terminal obtains information from server, and the information includes various clothes
Service price needed for business project, service item that old man shows according to terminal and each service item is selecting to need service
Content, the service item that the terminal is selected according to old man, generate service order placement information.The terminal sends the service and places an order
Information is to server.
Step S320：The server obtains the terminal service order placement information of binding old man's information, sends the clothes
Business order placement information is to enterprise platform.
Wherein, server sends the clothes after the service order placement information that the terminal for getting binding old man's information sends
Business order placement information is to enterprise platform.As a kind of mode, the server according to the service area of the enterprise, service quality with
And the idle degrees of employee select the enterprise platform of transmission.
Step S330：The enterprise platform sends the service order placement information and gives employee's terminal.
Used as a kind of mode, the service order placement information is sent to employee's terminal by enterprise platform, wherein, the enterprise puts down
Platform according to the geographical position of the geographical position of employee and old man nearby and the idle degrees of employee select the employee's terminal for sending.
Step S340：Employee's terminal sends old man's authentication information to the server, the authentication letter
The Quick Response Code that cease is used to identify old man's identity for employee's terminal scanning is obtained.
Employee visits as elderly service according to the information of employee's terminal, and employee's terminal scanning is used to identify the two of old man's identity
Dimension code, gets the authentication information of old man, sends the authentication information to server.
Step S350：Employee's terminal sends the picture to the server, and the picture is included before employee service old man
Picture and employee service old man after picture.
In the present embodiment, the employee needs to send picture to institute by employee's terminal before and after for elderly service
Server is stated, wherein, the picture includes that employee services the picture before old man and the picture after employee service old man.As one kind
Mode, the picture after picture and employee service old man before employee's terminal-pair employee service old man is identified, for server
Picture before and after identification service.
Step S360：The terminal of binding old man's information sends evaluation information to the server, the evaluation information
For message or voice.
In the present embodiment, old man, can be to the service quality of employee and attitude after the service for receiving employee
Evaluated, used as a kind of mode, old man is evaluated by binding the terminal of old man's information, and sends evaluation information to service
Device.
Step S370：The server is received according to the picture and the evaluation information for receiving, judge enterprise with
The service quality of employee.
Wherein, the evaluation that server sends in the terminal of the picture and binding old man's information that receive the transmission of employee's terminal
After information, according to the picture and evaluation information, the service quality of enterprise and employee is evaluated.To enterprise and employee
Service quality updates at any time and monitors, and is favorably improved the service quality of enterprise and employee.
The method of house elderly service provided in an embodiment of the present invention obtains binding old man's information by server first
The service order placement information of terminal, send service order placement information to enterprise platform so that enterprise platform send service order placement information to
Employee's terminal；Then server receives old man's authentication letter that employee's terminal sends, and receives the picture that employee's terminal sends, figure
Piece includes that employee services the picture before old man and the picture after employee service old man, and reception binds what the terminal of old man's information sent
Evaluation information；What the picture and the terminal of binding old man's information that last server sends according to the employee's terminal for receiving sent
Evaluation information, judges the service quality of enterprise and employee, to improve the efficiency of family endowment service, is put forward service quality
It is high.
Fourth embodiment
Fig. 9 is refer to, Fig. 9 shows the device of elderly service data processing in house provided in an embodiment of the present invention, below
To be illustrated for the device of the house elderly service data processing shown in Fig. 9, the house elderly service data processing
Device includes：Order placement information acquisition module 610, order placement information sending module 620, the first identity information receiver module 630, first
Picture receiver module 640, the first evaluation information receiver module 650 and first service Quality estimation module 660, wherein：
Order placement information acquisition module 610, for obtaining the service order placement information of the terminal of binding old man's information, the service
Order placement information includes the advance selection from the service item of server acquisition that the old man shows according to the terminal
Service content.
Order placement information sending module 620, for sending the service order placement information to enterprise platform, so that the enterprise is flat
Platform sends the service order placement information and gives employee's terminal.Wherein, the order placement information sending module 620 includes：Information matches submodule
Block 622, for carrying out enterprises service project and old man's demand item according to enterprises service scope and the service order placement information
Matching；Acquisition of information submodule 624, for obtaining multiple qualified enterprises；Target Acquisition submodule 626, for basis
The respective service quality of the plurality of qualified enterprise and employee's idle degrees, in the plurality of qualified enterprise
Middle acquisition Target Enterprise；Order placement information sending submodule 628, for sending the service order placement information to the Target Enterprise.
First identity information receiver module 630, for receiving old man's authentication information that employee's terminal sends, institute
It is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity to state authentication information.
First picture receiver module 640, for receiving the picture that employee's terminal sends, the picture takes including employee
The picture after picture and employee service old man before business old man.
First evaluation information receiver module 650, the evaluation information that the terminal for receiving binding old man's information sends,
The evaluation information is message or voice.
First service Quality estimation module 660, for the picture sent according to the employee's terminal for receiving and described ties up
Determine the evaluation information that the terminal of old man's information sends, judge the service quality of enterprise and employee.
Process of the present embodiment to the respective function of each Implement of Function Module of the device of house elderly service data processing, please
Referring to above-mentioned Fig. 1 to the content described in embodiment illustrated in fig. 5, here is omitted.
5th embodiment
Figure 10 is refer to, Figure 10 shows the one kind for the house elderly service data processing that fifth embodiment of the invention is provided
Device, will be illustrated below, the house elderly service for the device of the house elderly service data processing shown in Figure 10
The device of data processing includes：
Demand information acquisition module 710, for obtaining elderly service demand information.Wherein, the demand information obtains mould
Block 710 includes：First information acquisition submodule 712, for obtaining old man's history service log information and seeervice cycle letter
Breath；First demand information acquisition submodule 714, for according to the old man's history record of service information and seeervice cycle for obtaining
Information, obtains the elderly service demand information.
Demand information sending module 720, sends the service requirement information to enterprise platform, so that the enterprise platform is sent out
The service requirement information is sent to give employee's terminal；
Second identity information receiver module 730, for receiving old man's authentication information that employee's terminal sends, institute
It is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity to state authentication information；
Second picture receiver module 740, for receiving the picture that employee's terminal sends, the picture takes including employee
The picture after picture and employee service old man before business old man；
Second evaluation information receiver module 750, the evaluation information that the terminal for receiving binding old man's information sends,
The evaluation information is message or voice；
Second service Quality estimation module 760, for the picture sent according to the employee's terminal for receiving and described ties up
Determine the evaluation information that the terminal of old man's information sends, judge the service quality of enterprise and employee.
Figure 11 is refer to, Figure 11 shows the another of the house elderly service data processing that fifth embodiment of the invention is provided
Device is planted, will be illustrated for the device of the house elderly service data processing shown in Figure 11 below, the house old people garment
The device of business data processing includes：
Demand information acquisition module 710, for obtaining elderly service demand information.Second acquisition of information submodule 716, uses
In the information that the enterprise platform sends is obtained, described information is that employee's terminal obtains old man's weather of employee's typing, is good for
The information of the enterprise platform is sent to after health situation and occupancy；Second demand information acquisition submodule 718, for root
According to the information that the enterprise platform for obtaining sends, the elderly service demand information is obtained.
Demand information sending module 720, sends the service requirement information to enterprise platform, so that the enterprise platform is sent out
The service requirement information is sent to give employee's terminal；
Second identity information receiver module 730, for receiving old man's authentication information that employee's terminal sends, institute
It is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity to state authentication information；
Second picture receiver module 740, for receiving the picture that employee's terminal sends, the picture takes including employee
The picture after picture and employee service old man before business old man；
Second evaluation information receiver module 750, the evaluation information that the terminal for receiving binding old man's information sends,
The evaluation information is message or voice；
Second service Quality estimation module 760, for the picture sent according to the employee's terminal for receiving and described ties up
Determine the evaluation information that the terminal of old man's information sends, judge the service quality of enterprise and employee.
Process of the present embodiment to the respective function of each Implement of Function Module of the device of house elderly service data processing, please
Referring to above-mentioned Fig. 1 to the content described in embodiment illustrated in fig. 5, here is omitted.
In sum, the method and device of the house elderly service data processing that the present invention is provided is obtained first by server
The service order placement information of the terminal of binding old man's information is taken, service order placement information is sent to enterprise platform, so that enterprise platform is sent out
Take business order placement information and give employee's terminal；Then server receives old man's authentication letter that employee's terminal sends, and receives employee
The picture that terminal sends, picture includes that employee services the picture before old man and the picture after employee service old man, receives binding old
The evaluation information that the terminal of people's information sends；The picture and binding that last server sends according to the employee's terminal for receiving is old
The evaluation information that the terminal of people's information sends, judges the service quality of enterprise and employee, to improve the efficiency of family endowment service,
It is that service quality is improved.
In several embodiments provided herein, it should be understood that disclosed apparatus and method, it is also possible to pass through
Other modes are realized.Device embodiment described above is only schematic, for example, the flow chart and block diagram in accompanying drawing
Show the device of multiple embodiments of the invention, the architectural framework in the cards of method and computer program product,
Function and operation.At this point, each square frame in flow chart or block diagram can represent the one of module, program segment or a code
Part a, part for the module, program segment or code is used to realize holding for the logic function of regulation comprising one or more
Row instruction.It should also be noted that at some as in the implementations replaced, the function of being marked in square frame can also be being different from
The order marked in accompanying drawing occurs.For example, two continuous square frames can essentially be performed substantially in parallel, and they are sometimes
Can perform in the opposite order, this is depending on involved function.It is also noted that every in block diagram and/or flow chart
The combination of individual square frame and block diagram and/or the square frame in flow chart, can be with the special base of the function or action for performing regulation
Realize in the system of hardware, or can be realized with the combination of computer instruction with specialized hardware.
In addition, each functional module in each embodiment of the invention can integrate to form an independent portion
Divide, or modules individualism, it is also possible to which two or more modules are integrated to form an independent part.
If the function is realized and as independent production marketing or when using using in the form of software function module, can be with
In being stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the invention.
And aforesaid storage medium includes：USB flash disk, portable hard drive, read only memory (ROM, Read-Only Memory), random access memory are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.Need
Illustrate, herein, such as first and second or the like relational terms be used merely to by an entity or operation with
Another entity or operation make a distinction, and not necessarily require or imply these entities or there is any this reality between operating
The relation or order on border.And, term " including ", "comprising" or its any other variant are intended to the bag of nonexcludability
Contain, so that a series of process, method, article or equipment including key elements is not only including those key elements, but also including
Other key elements being not expressly set out, or also include the key element intrinsic for this process, method, article or equipment.
In the absence of more restrictions, the key element for being limited by sentence "including a ...", it is not excluded that including the key element
Process, method, article or equipment in also there is other identical element.
The preferred embodiments of the present invention are the foregoing is only, the present invention is not limited to, for the skill of this area
For art personnel, the present invention can have various modifications and variations.It is all within the spirit and principles in the present invention, made any repair
Change, equivalent, improvement etc., should be included within the scope of the present invention.It should be noted that：Similar label and letter exists
Similar terms is represented in figure below, therefore, once being defined in a certain Xiang Yi accompanying drawing, then it is not required in subsequent accompanying drawing
It is further defined and is explained.
The above, the only specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, any
Those familiar with the art the invention discloses technical scope in, change or replacement can be readily occurred in, all should contain
Cover within protection scope of the present invention.Therefore, protection scope of the present invention described should be defined by scope of the claims.
It should be noted that herein, such as first and second or the like relational terms are used merely to a reality
Body or operation make a distinction with another entity or operation, and not necessarily require or imply these entities or deposit between operating
In any this actual relation or order.And, term " including ", "comprising" or its any other variant are intended to
Nonexcludability is included, so that a series of process, method, article or equipment including key elements not only will including those
Element, but also including other key elements being not expressly set out, or also include for this process, method, article or equipment
Intrinsic key element.In the absence of more restrictions, the key element for being limited by sentence "including a ...", it is not excluded that
Also there is other identical element in process, method, article or equipment including the key element.
Claims (10)
1. a kind of method of house elderly service data processing, it is characterised in that methods described includes：
Server obtains the service order placement information of the terminal of binding old man's information, and the service order placement information includes old man's root
According to the service content selected in the advance service item obtained from the server that the terminal shows；
The server sends the service order placement information to enterprise platform, so that the enterprise platform sends the service and places an order
Information gives employee's terminal；
The server receives old man's authentication information that employee's terminal sends, and the authentication information is the member
Work terminal scanning is used to identify the Quick Response Code of old man's identity and obtains；
The server receives the picture that employee's terminal sends, and the picture includes that employee services the picture before old man and member
Picture after work clothes business old man；
The server receives the evaluation information that the terminal of binding old man's information sends, the evaluation information for message or
Voice；
What the picture and the terminal of the binding old man information that the server sends according to the employee's terminal for receiving sent
Evaluation information, judges the service quality of enterprise and employee.
2. the method for elderly service data processing in house according to claim 1, it is characterised in that the server sends
The service order placement information is to enterprise platform, so that the enterprise platform sends the service order placement information to employee's terminal bag
Include：
The server carries out enterprises service project and old man's requirement item according to enterprises service scope and the service order placement information
Purpose is matched；
The server obtains multiple qualified enterprises；
The server according to the respective service quality of the plurality of qualified enterprise and employee's idle degrees, described
Target Enterprise is obtained in multiple qualified enterprises；
The server sends the service order placement information to the Target Enterprise.
3. a kind of method of house elderly service data processing, it is characterised in that methods described includes：
Server obtains elderly service demand information；
The server sends the service requirement information to enterprise platform, so that the enterprise platform sends the demand for services
Information gives employee's terminal；
The server receives old man's authentication information that employee's terminal sends, and the authentication information is the member
Work terminal scanning is used to identify the Quick Response Code of old man's identity and obtains；
The server receives the picture that employee's terminal sends, and the picture includes that employee services the picture before old man and member
Picture after work clothes business old man；
The server receives the evaluation information that the terminal of binding old man's information sends, the evaluation information for message or
Voice；
What the picture and the terminal of the binding old man information that the server sends according to the employee's terminal for receiving sent
Evaluation information, judges the service quality of enterprise and employee.
4. the method for elderly service data processing in house according to claim 3, it is characterised in that the server is obtained
Elderly service demand information includes：
The server obtains old man's history service log information and service cycle information；
The server obtains the old people garment according to the old man's history service log information and service cycle information that obtain
Business demand information.
5. the method for elderly service data processing in house according to claim 3, it is characterised in that the server is obtained
Elderly service demand information includes：
The server obtains the information that the enterprise platform sends, and described information is that employee's terminal obtains employee's typing
The information of the enterprise platform is sent to after old man's weather, health status and occupancy；
The information that the server sends according to the enterprise platform for obtaining, obtains the elderly service demand information.
6. a kind of device of house elderly service data processing, it is characterised in that run on server, described device includes：
Order placement information acquisition module, for obtaining the service order placement information of the terminal of binding old man's information, the service places an order letter
Breath is included in the service of the advance selection from the service item of server acquisition that the old man shows according to the terminal
Hold；
Order placement information sending module, for sending the service order placement information to enterprise platform, so that the enterprise platform sends
The service order placement information gives employee's terminal；
First identity information receiver module, for receiving old man's authentication information that employee's terminal sends, the identity
Authentication information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity；
First picture receiver module, for receiving the picture that employee's terminal sends, the picture includes that employee services old man
Front picture and employee services the picture after old man；
First evaluation information receiver module, the evaluation information that the terminal for receiving binding old man's information sends, institute's commentary
Valency information is message or voice；
First service Quality estimation module, the picture and the binding old man for being sent according to the employee's terminal for receiving is believed
The evaluation information that the terminal of breath sends, judges the service quality of enterprise and employee.
7. the device of elderly service data processing in house according to claim 6, it is characterised in that the order placement information is sent out
Module is sent to include：
Information matches submodule, for carrying out enterprises service project and old according to enterprises service scope and the service order placement information
The matching of people's demand item；
Acquisition of information submodule, for obtaining multiple qualified enterprises；
Target Acquisition submodule, for according to the respective service quality of the plurality of qualified enterprise and employee's free time journey
Degree, in the plurality of qualified enterprise Target Enterprise is obtained；
Order placement information sending submodule, for sending the service order placement information to the Target Enterprise.
8. a kind of device of house elderly service data processing, it is characterised in that run on server, described device includes：
Demand information acquisition module, for obtaining elderly service demand information；
Demand information sending module, sends the service requirement information to enterprise platform, so that the enterprise platform sends described
Service requirement information gives employee's terminal；
Second identity information receiver module, for receiving old man's authentication information that employee's terminal sends, the identity
Authentication information is that employee's terminal scanning is used to identify the Quick Response Code acquisition of old man's identity；
Second picture receiver module, for receiving the picture that employee's terminal sends, the picture includes that employee services old man
Front picture and employee services the picture after old man；
Second evaluation information receiver module, the evaluation information that the terminal for receiving binding old man's information sends, institute's commentary
Valency information is message or voice；
Second service Quality estimation module, the picture and the binding old man for being sent according to the employee's terminal for receiving is believed
The evaluation information that the terminal of breath sends, judges the service quality of enterprise and employee.
9. the device of elderly service data processing in house according to claim 8, it is characterised in that the demand information is obtained
Delivery block includes：
First information acquisition submodule, for obtaining old man's history service log information and service cycle information；
First demand information acquisition submodule, for according to the old man's history record of service information and seeervice cycle letter for obtaining
Breath, obtains the elderly service demand information.
10. the device of elderly service data processing in house according to claim 8, it is characterised in that the demand information
Acquisition module includes：
Second acquisition of information submodule, for obtaining the information that the enterprise platform sends, described information is employee's terminal
The information of the enterprise platform is sent to after the old man's weather, health status and the occupancy that obtain employee's typing；
Second demand information acquisition submodule, for the information sent according to the enterprise platform for obtaining, obtains the elderly service
Demand information.
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| CN201710012749.1A CN106657129B (en) | 2017-01-06 | 2017-01-06 | Method and device for processing service data of household old people |
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| CN201710012749.1A CN106657129B (en) | 2017-01-06 | 2017-01-06 | Method and device for processing service data of household old people |
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| CN108648125A (en) * | 2018-04-24 | 2018-10-12 | 广州市行心信息科技有限公司 | A kind of management system and method for family endowment service volunteer |
| CN110415484A (en) * | 2019-06-12 | 2019-11-05 | 浙江龙游公任电子有限公司 | A kind of family endowment scanning salvage system |
| CN111680861A (en) * | 2020-04-20 | 2020-09-18 | 广众通电子（深圳）有限公司 | Supervision method, server and computer-readable storage medium |
| CN111861636A (en) * | 2020-06-19 | 2020-10-30 | 武汉理工大学 | Service data processing method, system and storage medium based on home care |
| CN112289418A (en) * | 2020-09-30 | 2021-01-29 | 音数汇元(上海)智能科技有限公司 | Service order obtaining method and device for home care and home care terminal |
| CN112308379A (en) * | 2020-09-30 | 2021-02-02 | 音数汇元(上海)智能科技有限公司 | Service order evaluation method, device, equipment and storage medium for home care |
| CN112950006A (en) * | 2021-02-07 | 2021-06-11 | 青岛维普养老产业有限公司 | Regional rural endowment method based on Internet + |
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| CN108648125A (en) * | 2018-04-24 | 2018-10-12 | 广州市行心信息科技有限公司 | A kind of management system and method for family endowment service volunteer |
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| CN112308379A (en) * | 2020-09-30 | 2021-02-02 | 音数汇元(上海)智能科技有限公司 | Service order evaluation method, device, equipment and storage medium for home care |
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