CN111861636A - Service data processing method, system and storage medium based on home care - Google Patents

Service data processing method, system and storage medium based on home care Download PDF

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Publication number
CN111861636A
CN111861636A CN202010564376.0A CN202010564376A CN111861636A CN 111861636 A CN111861636 A CN 111861636A CN 202010564376 A CN202010564376 A CN 202010564376A CN 111861636 A CN111861636 A CN 111861636A
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information
terminal
commodity
uploaded
service data
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CN111861636B (en
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蔡黔芬
傅源浩
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Wuhan University of Technology WUT
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Wuhan University of Technology WUT
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0631Item recommendations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0621Item configuration or customization

Abstract

The invention discloses a service data processing method, a system and a storage medium based on home care, wherein the method comprises the following steps: receiving age data uploaded by a first terminal; after the age data are determined to belong to the preset age data range, receiving a commodity request uploaded by a first terminal; matching a plurality of pieces of information of commodities to be selected according to the commodity requests; acquiring target commodity information uploaded by a first terminal, wherein the target commodity information is one of the plurality of to-be-selected commodity information; and generating order information according to the target commodity information. According to the invention, the merchant is informed of the commodity service corresponding to the target commodity information provided for the user in time through the order information, so that personalized and timely service is provided for the old to a certain extent, and the daily requirement of the old is met. The invention can be widely applied to the technical field of the Internet of things.

Description

Service data processing method, system and storage medium based on home care
Technical Field
The invention relates to the technical field of Internet of things, in particular to a service data processing method, a system and a storage medium based on home care.
Background
With the aging of the age structure, more and more old people can choose to live in. In the process of living by the old people, most of the old people have the problems of inflexible movement and the like, so that the old people still need help of other people in daily life. In the existing mode, community service is mainly used. The existing community service form mainly adopts the forms of regularly watching the old, sending warmth on holidays and the like, but the community strength is weak, and the manpower and financial resources are relatively weak, so that personalized and timely service cannot be provided, and the daily requirements of the old cannot be met.
Disclosure of Invention
To solve one of the above technical problems, the present invention aims to: the method, the system and the storage medium for processing the service data based on home care can provide personalized and timely service for the old to a certain extent so as to solve the daily requirements of the old.
A first aspect of an embodiment of the present invention provides:
a service data processing method based on home care includes the following steps:
receiving age data uploaded by a first terminal;
after the age data are determined to belong to the preset age data range, receiving a commodity request uploaded by a first terminal;
Matching a plurality of pieces of information of commodities to be selected according to the commodity requests;
acquiring target commodity information uploaded by a first terminal, wherein the target commodity information is one of the plurality of to-be-selected commodity information;
and generating order information according to the target commodity information.
Further, the method also comprises the following steps:
receiving video data uploaded by a first terminal and/or a second terminal, wherein the second terminal is a merchant terminal corresponding to the target commodity information;
judging the completion condition of the order information according to the video data;
and generating a completion prompt message after the order is determined to be completed.
Further, the determining the completion condition of the order information according to the video data includes:
receiving a video viewing request uploaded by a third terminal;
sending the video data according to the video viewing request;
receiving video evaluation information uploaded by the third terminal;
and judging the completion condition of the order information according to the video evaluation information.
Further, the determining the completion condition of the order information according to the video data includes:
carrying out frame processing on the video data to obtain a frame image;
Extracting characteristic information to be matched of the frame image;
acquiring preset characteristic information according to the order information;
matching the feature information to be matched with the preset feature information;
and judging the completion condition of the order information according to the matching result.
Further, before the step of matching information of a plurality of commodities to be selected according to the commodity request, the method further comprises the following steps:
receiving qualification information uploaded by a second terminal;
and receiving the information of the commodities to be sold uploaded by the second terminal after the qualification information is determined to meet the preset requirement.
Further, the method also comprises the following steps:
judging whether the commodity to be sold belongs to the user requirement in the preset age data range or not according to the commodity to be sold information;
and generating prompt information that the commodity passes the verification after determining that the commodity to be sold belongs to the user requirement.
Further, the receiving of the age data uploaded by the first terminal includes:
receiving a first picture uploaded by a first terminal;
and extracting age data in the first picture.
Further, after the step of matching information of a plurality of commodities to be selected according to the commodity request, the method further comprises the following steps:
And controlling the first terminal to display the information of the plurality of commodities to be selected in a preset form.
A second aspect of an embodiment of the present invention provides:
a home-based care-of-the-home service data processing system, comprising:
at least one memory for storing a program;
and the at least one processor is used for loading the program to execute the service data processing method based on home care.
A third aspect of embodiments of the present invention provides:
a storage medium storing a program, the program being executed by a processor, implementing the home-based care-of-the-life service data processing method.
The embodiment of the invention has the beneficial effects that: according to the embodiment of the invention, the age data uploaded by the first terminal is received, the commodity request uploaded by the first terminal is received after the age data is determined to belong to the preset age data range, then the information of a plurality of commodities to be selected is matched according to the commodity request, the target commodity information selected by the first terminal from the information of the commodities to be selected is obtained, and finally the order information is generated according to the target commodity information, so that a merchant is informed of providing commodity services corresponding to the commodity information for the user in time through the order information, and therefore, personalized and timely services are provided for the old people to a certain extent, and the daily requirements of the old people are met.
Drawings
Fig. 1 is a flowchart of a service data processing method based on home care according to an embodiment of the present invention.
Detailed Description
The invention is described in further detail below with reference to the figures and the specific embodiments. The step numbers in the following embodiments are provided only for convenience of illustration, the order between the steps is not limited at all, and the execution order of each step in the embodiments can be adapted according to the understanding of those skilled in the art.
In the following description, reference is made to "some embodiments" which describe a subset of all possible embodiments, but it is understood that "some embodiments" may be the same subset or different subsets of all possible embodiments, and may be combined with each other without conflict.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs. The terminology used herein is for the purpose of describing embodiments of the present application only and is not intended to be limiting of the application.
Referring to fig. 1, an embodiment of the present invention provides a service data processing method based on home care, and the embodiment is applied to a platform server, where the platform server interacts with a first terminal, a second terminal, and a third terminal respectively. The platform server stores various types of commodity information, merchant information, buyer information and the like, and can provide corresponding APP services for the first terminal, the second terminal and the third terminal. The first terminal may be a terminal device of a user, for example a terminal device of an elderly person. The second terminal may be a merchant's terminal device. The third terminal may be a terminal device of a user having a certain relationship with the user, for example, a terminal device of an old, a child or a mother.
The present embodiment includes steps S11-S15:
s11, receiving age data uploaded by the first terminal;
in some embodiments, the step S11 may be implemented by:
receiving a first picture uploaded by a first terminal; the first picture may be a certificate photo uploaded by the user through the first terminal, such as an identification card photo, a retirement certificate photo, a social security card photo, and the like, which can determine the age of the user.
And extracting age data in the first picture. Specifically, digital information about the age is extracted from the first picture, and the real age of the user is judged through the digital information.
According to the implementation, the accuracy of the age data uploaded by the first terminal can be improved.
S12, receiving a commodity request uploaded by the first terminal after the age data is determined to belong to the preset age data range; in this step, the preset age data range is an age range above a legal retirement age limit. And when the age data belongs to the preset range of the age data, the user corresponding to the age data is the retired person. By making the age determination, the user's needs can be further guided. The commodity request is an instruction for sending a commodity link to the platform server side through the first terminal.
In other embodiments, the above steps S11 and S12 may further classify the user by the disability evidence uploaded by the user at the first terminal, so as to provide a more accurate index of commodities for the user.
S13, matching a plurality of pieces of information of commodities to be selected according to the commodity requests; the multiple commodities to be selected are information of the optional commodities preset by the platform server. The commodity matching process may be to obtain information of a plurality of commodities to be selected of corresponding types from a database of the platform server according to the type of the commodity request. The commodity matching process can also be that a search record of a user is searched according to the account information of the second terminal, information of commodities to be selected is obtained from a database according to the search record, and then a plurality of pieces of commodity information to be selected which are close to each other are extracted from the information of the commodities to be selected according to a commodity request.
In some embodiments, before performing step S13, the following steps are further included:
receiving qualification information uploaded by a second terminal; the qualification information is used for judging whether the merchant corresponding to the second terminal has qualification for selling the corresponding commodity.
And receiving the information of the commodities to be sold uploaded by the second terminal after the qualification information is determined to meet the preset requirement.
The embodiment can ensure that the qualification of the merchant meets certain requirements.
As can be seen from the above, the target group of the above embodiments is the elderly or people with inconvenient actions, and therefore, the demand of the goods purchased by the user is also very special, for example, purchasing a replacement electric lamp service, purchasing a cleaning sanitary service, purchasing a chatting service, purchasing a desk repairing service, and the like. These services are only needed by franchises. However, if the product sold by the merchant is greatly different from the product required by the user, the user cannot effectively search the corresponding product. Therefore, in some embodiments, before performing step S13, the following steps are further included:
judging whether the commodity to be sold belongs to the user requirement in the preset age data range or not according to the commodity to be sold information;
and generating prompt information that the commodity passes the verification after determining that the commodity to be sold belongs to the user requirement.
Whether the commodity information can pass the verification is judged by judging whether the commodity information to be sold uploaded by the merchant corresponds to the user requirements of the age group, so that the user can search the commodities more quickly and accurately.
After the service platform provides the corresponding commodity for the user, the user can search and search at the first terminal. However, due to the specificity of the user group, which is more or less relative to young people, the learning ability and the observation ability are relatively weak, and therefore, in some embodiments, after performing step S13, the following steps are further included:
and controlling the first terminal to display the information of the plurality of commodities to be selected in a preset form. The preset form can be the specified font size, the specific picture magnification ratio, the simple pushing mode, the voice playing, the manual customer service guide and the like.
In the embodiment, the information of the commodity to be selected is displayed in the preset form, so that the user can directly and clearly understand the content represented by the commodity information.
S14, acquiring target commodity information uploaded by a first terminal, wherein the target commodity information is one of the plurality of to-be-selected commodity information; the target commodity information is the current commodity required by the user at the current moment.
And S15, generating order information according to the target commodity information. The order information is used for prompting the user that the order is finished; prompting the merchant that the user purchases the current commodity and needs to complete the order information in time; and prompting the platform server to track the embodiment process of the commodity.
In some embodiments, as shown in fig. 1, further comprising the steps of:
s16, receiving video data uploaded by a first terminal and/or a second terminal, wherein the second terminal is a merchant terminal corresponding to the target commodity information; the video data is the video data shot by the merchant and/or the user when the merchant executes the order information. In the order execution process, the shooting by the merchant can be carried out independently, the shooting by the user can be carried out independently, or the shooting by the merchant and the user together at the current moment can be carried out. The common shooting refers to that the user and the merchant use respective terminal equipment to shoot at different angles.
S17, judging the completion condition of the order information according to the video data;
and S18, generating a finishing prompt message after the order is finished.
According to the embodiment, whether the merchant completes the order information timely and accurately is judged through the shot video data, so that the benefit maximization of the user is ensured.
In some embodiments, the step S17 can be implemented by:
receiving a video viewing request uploaded by a third terminal; the platform server side calls corresponding video data after receiving the video viewing request, and sends the video data to a third terminal according to the video viewing request; in some embodiments, the video data may be called through the account information uploaded by the third terminal to ensure accuracy of a video calling result.
Receiving video evaluation information uploaded by the third terminal; the video evaluation information is an evaluation made on the video data by the user or a person related to the user after the video data is viewed by the third terminal.
And judging the completion condition of the order information according to the video evaluation information.
The embodiment can ensure the rights and interests of the user to a certain extent.
In the embodiment, the user and other users related to the user perform manual evaluation on the order completion condition at the third terminal, so that although the trust of the user on the merchant can be improved to a certain extent, the workload of the user is increased at the same time.
Therefore, in other embodiments, the step S17 can also be implemented by:
carrying out frame processing on the video data to obtain a frame image; and feature identification of subsequent steps is facilitated.
Extracting characteristic information to be matched of the frame image;
acquiring preset characteristic information according to the order information;
matching the feature information to be matched with the preset feature information;
and judging the completion condition of the order information according to the matching result.
In this embodiment, for example, when a user purchases a commodity service in which a light bulb is replaced at a time, the feature information to be matched is feature information such as a person, a light bulb, and a light bulb mounting structure in a video. The preset characteristic information is characteristic information such as a bulb and a bulb mounting structure. In the matching process, when the matching degree is larger than a certain value, the order information is judged to be completed, and prompt information is generated to prompt the user and the merchant that the order information is completed. The prompt message can be displayed on the APP of the platform server.
In the embodiment, the processes of automatic video data identification, matching, judgment and the like are carried out at the platform server side, so that the workload of the user is reduced, and meanwhile, the merchant can timely and accurately complete order information.
The embodiment of the invention provides a service data processing system based on home care for the aged, which comprises:
at least one memory for storing a program;
and the at least one processor is used for loading the program to execute the service data processing method based on home care.
The content of the embodiment of the method of the invention is all applicable to the embodiment of the system, the function of the embodiment of the system is the same as the embodiment of the method, and the beneficial effect achieved by the embodiment of the system is the same as the beneficial effect achieved by the method.
In addition, an embodiment of the present invention provides a storage medium, where the storage medium stores a program, and the program is executed by a processor to implement the service data processing method based on home care.
While the preferred embodiments of the present invention have been illustrated and described, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims.

Claims (10)

1. A service data processing method based on home care is characterized by comprising the following steps:
receiving age data uploaded by a first terminal;
after the age data are determined to belong to the preset age data range, receiving a commodity request uploaded by a first terminal;
matching a plurality of pieces of information of commodities to be selected according to the commodity requests;
acquiring target commodity information uploaded by a first terminal, wherein the target commodity information is one of the plurality of to-be-selected commodity information;
and generating order information according to the target commodity information.
2. The service data processing method based on home-based care of the aged as claimed in claim 1, further comprising the steps of:
receiving video data uploaded by a first terminal and/or a second terminal, wherein the second terminal is a merchant terminal corresponding to the target commodity information;
judging the completion condition of the order information according to the video data;
and generating a completion prompt message after the order is determined to be completed.
3. The method for processing service data based on home care according to claim 2, wherein the determining the completion of the order information according to the video data comprises:
Receiving a video viewing request uploaded by a third terminal;
sending the video data according to the video viewing request;
receiving video evaluation information uploaded by the third terminal;
and judging the completion condition of the order information according to the video evaluation information.
4. The method for processing service data based on home care according to claim 2, wherein the determining the completion of the order information according to the video data comprises:
carrying out frame processing on the video data to obtain a frame image;
extracting characteristic information to be matched of the frame image;
acquiring preset characteristic information according to the order information;
matching the feature information to be matched with the preset feature information;
and judging the completion condition of the order information according to the matching result.
5. The service data processing method based on home care according to claim 2, further comprising the following steps before the step of matching information of a plurality of commodities to be selected according to the commodity request:
receiving qualification information uploaded by a second terminal;
and receiving the information of the commodities to be sold uploaded by the second terminal after the qualification information is determined to meet the preset requirement.
6. The service data processing method based on home-based care of the aged as claimed in claim 5, further comprising the steps of:
judging whether the commodity to be sold belongs to the user requirement in the preset age data range or not according to the commodity to be sold information;
and generating prompt information that the commodity passes the verification after determining that the commodity to be sold belongs to the user requirement.
7. The method for processing service data based on home care of the elderly as claimed in claim 1, wherein the receiving age data uploaded by the first terminal includes:
receiving a first picture uploaded by a first terminal;
and extracting age data in the first picture.
8. The service data processing method based on home-based care of the elderly as claimed in claim 1, further comprising the following steps after the step of matching information of a plurality of goods to be selected according to the goods request:
and controlling the first terminal to display the information of the plurality of commodities to be selected in a preset form.
9. A service data processing system based on home care, comprising:
at least one memory for storing a program;
at least one processor configured to load the program to perform the method for home-based care service data processing according to any one of claims 1 to 8.
10. A storage medium storing a program, wherein the program is executed by a processor to implement the home-based care service data processing method according to any one of claims 1 to 8.
CN202010564376.0A 2020-06-19 2020-06-19 Service data processing method, system and storage medium based on home care Active CN111861636B (en)

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