CN106651072A - Dispatching method and device - Google Patents

Dispatching method and device Download PDF

Info

Publication number
CN106651072A
CN106651072A CN201510732809.8A CN201510732809A CN106651072A CN 106651072 A CN106651072 A CN 106651072A CN 201510732809 A CN201510732809 A CN 201510732809A CN 106651072 A CN106651072 A CN 106651072A
Authority
CN
China
Prior art keywords
data
personal information
order data
information
employee
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201510732809.8A
Other languages
Chinese (zh)
Inventor
李凡东
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Suning Commerce Group Co Ltd
Original Assignee
Suning Commerce Group Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Suning Commerce Group Co Ltd filed Critical Suning Commerce Group Co Ltd
Priority to CN201510732809.8A priority Critical patent/CN106651072A/en
Publication of CN106651072A publication Critical patent/CN106651072A/en
Pending legal-status Critical Current

Links

Abstract

An embodiment of the invention discloses a dispatching method and device, relates to the field of electronic information technology, and can achieve automated dispatching and eliminate the need for manual operation. The method of the invention comprises the steps of reading order data; selecting personnel information conforming to the order data using the acquired order data; and generating dispatching information based on the order data and the personnel information and transmitting the dispatching information to an employee terminal. The invention is applicable to an automated dispatching system.

Description

A kind of work dispatching method and device
Technical field
The present invention relates to electronic information technical field, more particularly to a kind of work dispatching method and device.
Background technology
With the fast development of national economy, commodity have been greatly shortened from dispatching from the factory to the circulation cycle into market, and the form of merchandise sales is also from traditional StoreFront progressively to online sales platform inclination.Although the means of online sales provide easily purchase experiences for customer, also promote consumption activity, but commodity also encounter many problems by network selling, especially supplier's managerial confusion of commodity, the goods source reason such as unclear, cause after service cost high, or even lack after-sale service.
For some more strong producers, team after sale can be set up by means such as self-operation or outsourcings, and according to user report for repairment or the corresponding technical staff after sale of phone call for appeal arrangement makes house calls, need to employ so many people to be responsible for listening user phone and managerial and technical staff, cost of labor is high and efficiency is not also high.And more producers can arrange maintenace point or require that commodity are carried out after-sales service by user by fast transportation to producer to save operating cost in designated area so that user needs to expend extra-pay and time.
The content of the invention
Embodiments of the invention provide a kind of work dispatching method and device, can automate and send work, eliminate the artificial operation during screening order, screening employee to match orders and save cost of labor.
To reach above-mentioned purpose, embodiments of the invention are adopted the following technical scheme that:
In a first aspect, embodiments of the invention provide a kind of work dispatching method, including:Read order data;
Using acquired order data, screening meets the personal information of the order data;
Generated according to the order data and the personal information and send work information to send work information to the transmission of employee's terminal is described.
With reference in a first aspect, in the first possible implementation of first aspect, the reading order data, including:
It is described to extract stored order data, and determine the corresponding characteristic of current business scene;
Order data of the screening with content consistent with the characteristic from the order data for being stored.
With reference in a first aspect, in second possible implementation of first aspect, described using acquired order data, screening meets the personal information of the order data, including:
The position data of each site of the acquisition, the position data includes:Area information and logistics range data;And the personal information pointed by the position data of each site, and the corresponding qualification data of each bar personal information are obtained, the qualification data include commodity category, homework type and the operational lifetime that employee is responsible for;And the occurrences in human life attribute data of personnel place site is obtained, the occurrences in human life attribute data includes the organizational hierarchy data and personal management data of site;
Detect consistent with the content of the order data with the presence or absence of at least one in the position data, the qualification data and the occurrences in human life attribute data, if then the personal information meets the order data.
It is described to detect consistent with the content of the order data with the presence or absence of at least one in the position data, the qualification data and the occurrences in human life attribute data in the third possible implementation with reference to second possible implementation of first aspect, including:
Using the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the consistent degree of the content of the order data, carry out marking and calculate and obtain the corresponding score value of each bar personal information;
Each bar personal information is sorted according to the corresponding score value of each bar personal information, and determines target employee according to ranking results, and generated according to the personal information of the target employee and described send work information.
With reference to first aspect or the first to three kind of possible implementation of first aspect, in the 4th kind of possible implementation, also include:
Obtained according to the order data and send work historical record;
Target employee is determined according to the historical record, and is generated according to the personal information of the target employee and described is sent work information.
Second aspect, embodiments of the invention provide one kind sends frock to be put, including:Single system is taken, for reading order data;
Lock people's system, for using the order data for taking single system acquisition, screening to meet the personal information of the order data, and sends work information according to the order data and personal information generation;
Distribute leaflets system, the personal information for being obtained according to the order data and the lock people system generates work information of sending, and sends work information to the transmission of employee's terminal is described.
It is described to take single system in the first possible implementation of second aspect with reference to second aspect, specifically for extracting stored order data, and determine the corresponding characteristic of current business scene;Order data of the screening with content consistent with the characteristic from the order data for being stored.
With reference to second aspect, in second possible implementation of second aspect, lock people's system, the position data of each site specifically for obtaining, the position data includes:Area information and logistics range data;And the personal information pointed by the position data of each site, and the corresponding qualification data of each bar personal information are obtained, the qualification data include commodity category, homework type and the operational lifetime that employee is responsible for;And the occurrences in human life attribute data of personnel place site is obtained, the occurrences in human life attribute data includes the organizational hierarchy data and personal management data of site;And detect consistent with the content of the order data with the presence or absence of at least one in the position data, the qualification data and the occurrences in human life attribute data, if then the personal information meets the order data.
With reference to second possible implementation of second aspect, in the third possible implementation, lock people's system, specifically for using the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the consistent degree of the content of the order data, carrying out marking and calculating and obtain the corresponding score value of each bar personal information;And each bar personal information is sorted according to the corresponding score value of each bar personal information, and determine target employee according to ranking results, and generated according to the personal information of the target employee and described send work information.
With reference to second aspect or the first to three kind of possible implementation of second aspect, in the 4th kind of possible implementation, lock people's system is additionally operable to be obtained according to the order data and sends work historical record;
The distribute leaflets system, is additionally operable to determine target employee according to the historical record, and is generated according to the personal information of the target employee and described send work information.
Work dispatching method provided in an embodiment of the present invention and device, order data can automatically be read, using acquired order data, screening meets the personal information of the order data, and sends work information to send work information to the transmission of employee's terminal is described according to the order data and personal information generation.Relative to the artificial mode for sending work of the prior art, realize automation and send work, eliminate screening order, the artificial operation screened during employee to match orders and save cost of labor.Relative to artificial matching, by locking people's system matches order, the time needed for matching is reduced, so as to improve the efficiency for sending work.
Description of the drawings
Technical scheme in order to be illustrated more clearly that the embodiment of the present invention, the accompanying drawing to be used needed for embodiment will be briefly described below, apparently, drawings in the following description are only some embodiments of the present invention, for those of ordinary skill in the art, on the premise of not paying creative work, can be with according to these other accompanying drawings of accompanying drawings acquisition.
Fig. 1 a, 1b, 1c are the structural representation of instantiation provided in an embodiment of the present invention;
Fig. 2 is the flow chart of work dispatching method provided in an embodiment of the present invention;
Fig. 3 is the schematic diagram for taking single system, lock people's system and distribute leaflets system provided in an embodiment of the present invention;
Fig. 4 is the schematic diagram for sending frock to be put provided in an embodiment of the present invention.
Specific embodiment
To make those skilled in the art more fully understand technical scheme, the present invention is described in further detail with reference to the accompanying drawings and detailed description.Embodiments of the present invention are described in more detail below, the example of the embodiment is shown in the drawings, wherein from start to finish same or similar label represents same or similar element or the element with same or like function.It is exemplary below with reference to the embodiment of Description of Drawings, is only used for explaining the present invention, and is not construed as limiting the claims.
Those skilled in the art of the present technique are appreciated that unless expressly stated singulative " " used herein, " one ", " described " and " being somebody's turn to do " may also comprise plural form.It should be further understood that, wording " including " used in the specification of the present invention refers to there is the feature, integer, step, operation, element and/or component, but it is not excluded that there is or add one or more other features, integer, step, operation, element, component and/or their group.It should be understood that when we claim element to be " connected " or during " coupled " to another element, it can be directly connected or coupled to other elements, or can also there is intermediary element.Additionally, " connection " used herein or " coupling " can include wireless connection or couple.Wording "and/or" used herein includes one or more associated any cells for listing item and all combination.
Those skilled in the art of the present technique are appreciated that unless otherwise defined all terms (including technical term and scientific terminology) used herein have the general understanding identical meaning with the those of ordinary skill in art of the present invention.It should also be understood that those terms defined in such as general dictionary should be understood that with the meaning consistent with the meaning in the context of prior art, and unless defined as here, will not be with idealizing or excessively formal implication is explaining.
Method flow in the present embodiment specifically can be performed on a kind of server, for example:As shown in Figure 1a, the server is located in a kind of data handling system, and database for storing order data is included in a data processing system (such as:Based on device databases such as distributed storage device or server groups).It should be noted that when the method flow of this programme runs on the server, specifically can be performed by corresponding function system, such as:From in execution flow process, can be divided into for reading and filter order data take single system, for inquiry character file forms data personnel lock people's system and distribute leaflets system for sending from work information to employee's terminal transmission, in some concrete applications, here " system " also replaces with " functional device " or other addresses, such as in the case where not producing ambiguity alternatively referred to as " module ", for the ease of distinguishing, in the present embodiment " system " is referred to as.
In the present embodiment, take single system, lock people's system and distribute leaflets system etc. to may operate on same server, for example as shown in Figure 1a;Can also be separately operable on a different server, for example:As shown in Figure 1 b, it is connected with each other by data wire or the network port in server 1,2,3, operation on the server takes single system, order data is read for taking single system, people's system is locked in operation on a server 2, for using acquired order data, screening meets the personal information of the order data, and work information is sent according to the order data and personal information generation, distribute leaflets system is run on server 3, for generating work information of sending according to the personal information, and work information is sent to the transmission of employee's terminal is described.
In the present embodiment, the service implement body for taking single system, lock people's system and distribute leaflets system for operation can as illustrated in figure 1 c, and the server includes the components such as input block, processor unit, output unit, communication unit, memory cell, peripheral unit.These components are communicated by one or more bus.It will be understood by those skilled in the art that the structure of the server illustrated in figure does not constitute limitation of the invention, it both can be busbar network, it can also be hub-and-spoke configuration, part more more or less of than diagram can also be included, or combine some parts, or different part arrangements.
Input block be used to realizing user and server interact and/or information input is in server.For example, input block can be with the numeral of receiving user's input or character information, to produce the signal input relevant with user's setting or function control.In the specific embodiment of the invention, input block can be keyboard, contact panel etc., or other human-computer interaction interfaces.
Processor unit is the control centre of server, using various interfaces and the various pieces of the whole server of connection, the software program and/or module being stored in by operation or execution in memory cell, and the data being stored in memory cell are called, with the various functions and/or processing data of execute server.The processor unit can be made up of integrated circuit (Integrated Circuit, abbreviation IC), for example, can be made up of the IC of single encapsulation, it is also possible to be made up of the encapsulation IC of many identical functions of connection or difference in functionality.For example, processor unit can only include central processing unit (Central Processing Unit, abbreviation CPU), it can also be the combination of the control chip (such as baseband chip) in GPU, digital signal processor (Digital Signal Processor, abbreviation DSP) and communication unit.In embodiments of the present invention, CPU can be single arithmetic core, it is also possible to including multioperation core.
Communication unit is used to set up communication channel, makes server by the communication channel to be connected to remote equipment, such as store the database server of order data and/or historical record, and from media data under the remote server.In the different embodiments of the present invention, various communication modules in the communication unit occur typically in the form of IC chip (Integrated Circuit Chip), and the property of can be chosen is combined, without including all communication modules and corresponding antenna sets, sent to other equipment by data wire from the data that communication unit is transmitted, or sent to remote equipment by internet
Output unit includes but is not limited to image output unit and voice output unit.Image output unit is used for output character, picture and/or video.The image output unit may include display floater, for example with LCD (Liquid Crystal Display, liquid crystal display), OLED (Organic Light-Emitting Diode, Organic Light Emitting Diode), the form such as Field Emission Display (field emission display, abbreviation FED) is the display floater that configures.
Memory cell can be used to store software program and module, and processing unit is stored in the software program and module of memory cell by operation, so as to execute server various function application and realize data processing.Memory cell mainly includes program storage area and data storage area, wherein, the application program that program storage area can be needed for storage program area, at least one function, such as sound playing program, image player program etc.;Data storage area can be stored and use created data (such as voice data, phone directory etc.) etc. according to server.In the specific embodiment of the invention,Memory cell can include volatile memory,Such as non-volatile DRAM (Nonvolatile Random Access Memory,Abbreviation NVRAM)、Phase change random access memory (Phase Change RAM,Abbreviation PRAM)、Magnetic-resistance random access memory (Magetoresistive RAM,Abbreviation MRAM) etc.,Nonvolatile memory can also be included,For example, at least one disk memory、Electrical Erasable programmable read only memory (Electrically Erasable Programmable Read-Only Memory,Abbreviation EEPROM)、Flush memory device,Such as anti-or flash memory (NOR flash memory) or anti-and flash memory (NAND flash memory).Operating system and application program performed by nonvolatile storage storage processing unit.The processing unit is stored in mass storage from the nonvolatile storage load operating program and data to internal memory and by digital content.The operating system is included for controlling and managing general system tasks, such as memory management, storage device control, power management etc., and the various assemblies and/or driver for contributing to communication between various software and hardwares.In embodiments of the present invention, the operating system can be Windows operating system etc. of the android system of Google companies, the iOS system of Apple companies exploitation or Microsoft Corporation exploitation, or the embedded OS that Vxworks is this kind of.The application program includes any application being arranged on server, such as take single system, lock people's system and distribute leaflets system.
Power supply is used to be powered to maintain it to run to the different parts of server.Used as general understanding, the power supply can be built-in battery, such as common lithium ion battery, Ni-MH battery etc., also including the external power supply directly powered to server, such as AC adapters etc..In certain embodiments of the present invention, the power supply can also be made more widely to define, power-supply management system, charging system, power failure detection circuit, power supply changeover device or inverter, power supply status indicator (such as light emitting diode) can also for example be included, and other any components being associated are generated, manage and be distributed with the electric energy of server.
The embodiment of the present invention provides a kind of work dispatching method, as shown in Fig. 2 including:
101, read order data.
In the present embodiment, on the server operation takes single system, and reads order data from the memory or database for storing order data by taking single system.Order data can by technical staff collection and input store or database, can with by for manage order data server apparatus from automatic data collection in the systems such as e-commerce platform, operation platform.
In the present embodiment, order data refers specifically to commodity in sales process, the information of the relevant institute's merchandising recorded in the marketing system of electronic goods platform or businessman, for example:Order data specifically includes the information for identifying commodity, such as:Trade name, goods number etc.;Also include the information for distinguishing commodity, such as:Type of merchandise information, commodity parameter information are (such as:The information such as size, power consumption, national standard authentication marks, composition, material), Brand information etc., pricing information etc.;Also include the information for recording merchandise sales process, such as:The name/number of retailer, address/name/numbering, Payment Records, the logistics information of commercial networks etc..
102, using acquired order data, screening meets the personal information of the order data.
In the present embodiment, on the server people's system is locked in operation, and acceptance takes the order data of single system transmission, and reads personal information, wherein, lock people's system can be from the memory or database for storing personal information (for example:Digitlization Human Resources Management System or personnel's archives economy) middle reading personal information.
In the present embodiment, personal information at least includes the information for representing employee work qualification, for example:Credentials that Brand that the type of merchandise and model, employee that site, employee belonging to employee name/job number, employee is responsible for is responsible for, commodity category, homework type, operation effective time, employee hold etc..It should be noted that except including the information for representing employee work qualification in personal information, the personnel information of employee affiliated unit can also be included, such as:Director's information, information of employee place technology groups of site belonging to employee etc..
For extracting the module of personal information in lock people's system, can be divided into multiple, specific Module Division mode is not unique, according to the present embodiment scene in actual applications, there is provided a kind of possible dividing mode:Lock people system includes address module, qualification module and master data module, wherein, address module is used to connect site overlay address database and personnel and dot data management storehouse, and the data of the transit domain of employee place site and place site are obtained in real time;Qualification module is used to connect training system, and obtain information for representing employee work qualification in real time, wherein qualification module can gather in real time the data that produce in the skill management evolution of employee from training system and update information for representing employee work qualification;Master data module is used to connect HR systems, and the personnel information of acquisition employee affiliated unit in real time, such as:The organizational hierarchy of the affiliated site of employee and the property value of personal management.
103, generated according to the order data and the personal information and send work information to send work information to the transmission of employee's terminal is described.
In the present embodiment, server runs distribute leaflets system, and send work information according to generating in order data and personal information, send in work information at least can including employee name/job number, send between man-hour, task content, job site, safeguard the information such as the type of merchandise/model/title.And work information is sent to the fixed terminal transmission of employee to the mobile terminal of employee or by internet by wireless network, send work task so as to realize that system is assigned from trend employee.After employee completes to send work task, distribute leaflets system can receive result of the employee by terminal feedback, and generate historical record according to the result for sending work information and feedback.
The embodiment of the present invention realizes automation and sends work, eliminates the artificial operation during screening order, screening employee to match orders and saves cost of labor.Relative to artificial matching, by locking people's system matches order, the time needed for matching is reduced, so as to improve the efficiency for sending work.
In the present embodiment, the concrete mode of order data is read, can be included:
Stored order data is extracted, and determines the corresponding characteristic of current business scene.And screening has the order data of content consistent with the characteristic from the order data for being stored.
In the present embodiment, not a kind of independent data of characteristic indication, but according to pre-setting, one or more in order data is met the information for pre-setting content as characteristic, different characteristics can be set in different business scenarios.It should be noted that the order data with content consistent with characteristic in the present embodiment, can be that characteristic is identical with a part of content in order data, or characteristic has corresponding relation with a part of content in order data.For example:Order data includes trade name, goods number etc., type of merchandise information, commodity parameter information (such as:The information such as model, size, power consumption, national standard authentication marks, composition, material), Brand information etc., pricing information etc., the information such as address/name/numbering, Payment Records, the logistics information of the name/number of retailer, commercial networks.Due to producing foundry problem, belonging to the notebook computer of model x of brand A needs to carry out unified after-sales service, then pre-set middle given content and be:Brand A, model x, notebook computer.During work is sent, single system reading is taken all with the characteristic " title of retailer:Brand A;Type of merchandise information:Notebook computer;Commodity parameter information:The order data of model x ".
Again for example:In monthly maintenance in the works, the refrigerator of 3 kinds of models of brand B being also under warranty in needing point 3 batches to site compass of competency carries out after-sales service, it is " batch 1 ", " batch 2 " and " batch 3 " to pre-set characteristic, and sets up corresponding relation " batch 1-- brand B, refrigerator, model a ", " batch 2-- brand B, refrigerator, model b ", " batch 3-- brand B, refrigerator, model c ".And in one batch of timers trigger when work process is sent, order data is screened according to the corresponding relation of the batch.
In the present embodiment, meet the personal information of the order data using acquired order data screening, and the concrete mode for sending work information is generated according to the order data and the personal information, can include:
The position data of each site for obtaining, the position data includes:Area information and logistics range data.
Wherein, logistics range data includes the information such as transit domain, means of transportation, haul-cycle time.
And the personal information pointed by the position data of each site, and the corresponding qualification data of each bar personal information are obtained, the qualification data include commodity category, homework type and the operational lifetime that employee is responsible for.And the occurrences in human life attribute data of personnel place site is obtained, the occurrences in human life attribute data includes the organizational hierarchy data and personal management data of site.And detect consistent with the content of the order data with the presence or absence of at least one in the position data, the qualification data and the occurrences in human life attribute data, if then the personal information meets the order data.
Wherein, according to different application scenarios, the concrete scheme that various judgement personal informations meet the order data can be set, for example:To a order data, lock people system is first according to the position data of each site, determine the corresponding site of commodity recorded in order data, and reading belongs to the qualification data of site employee, and the information such as commodity category, homework type and the operational lifetime being responsible for according to employee in qualification data is weighted marking, the employee of highest scoring is used as target employee.It should be noted that can also include that other information participates in weighting marking in qualification data, such as:The information such as remaining work capacity, job satisfaction and work completion rate under employee's current operating state.
Again for example:Particular brand module is provided with, for recording the lock people rule of particular commodity, such as:The employee information set for being provided with the site specified for a kind of particular commodity or specifying, using the employee recorded in the employee of specified site or the employee information set specified as target employee.
In the present embodiment, generated according to the order data and the personal information and send work information and to employee's terminal transmission concrete mode for sending work information, can be included:
Using the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the consistent degree of the content of the order data, carry out marking and calculate and obtain the corresponding score value of each bar personal information.Each bar personal information is sorted according to the corresponding score value of each bar personal information, and determines target employee according to ranking results, and generated according to the personal information of the target employee and described send work information.
Further, work information is sent to send from distribute leaflets system to employee's terminal of target employee, simultaneously can be with the organizational hierarchy data of the site in occurrences in human life attribute data and personal management data, search target employee and be subordinate to personnel or person in charge, and this is sent to the terminal for being subordinate to personnel or person in charge and send work information.
Further, except above-mentioned work scheme is sent in the present embodiment, historical record can also be tied and determine target employee, such as can also include below scheme:
Obtained according to the order data and send work historical record.
Target employee is determined according to the historical record, and is generated according to the personal information of the target employee and described is sent work information.
In the present embodiment, commodity recorded in order data are searched and whether there is history distribute leaflets record, obtained if existing and send work historical record, and commodity last time is performed into the employee for sending work as target employee.It should be noted that determining that the process of target employee can be independently executed according to historical record, it is also possible to it is aforementioned be weighted marking after perform, such as:Qualified score value is set, the qualified employee of score value is determined by weighting marking, and in the qualified employee of score value, the employee for sending work is preferentially performed as target employee using last according to historical record.
It should be noted that the various schemes for determining target employee in the present embodiment, it is also possible to perform in distribute leaflets system, lock people system utilizes acquired order data, screening to meet the personal information of the order data;Distribute leaflets system generates work information of sending according to the order data and the personal information, and sends work information to the transmission of employee's terminal is described.For example:Lock people system passes through weighting marking and determines the qualified employee of score value, obtains the set of the qualified employee of score value, then by distribute leaflets system in the qualified employee of score value, preferentially the employee for sending work is performed as target employee using last according to historical record.For example:
According to the present embodiment in actual applications, circulation process of the data in each system, taking single system, lock people's system and distribute leaflets system can specifically constitute system architecture as shown in Figure 3, including:
It is front after sending work module, it is connected with particular brand module, occurred send the data (i.e. historical record) of work for processing, once sends work information and send and send work to complete information to refer to according to front, it is connected with master data module, in response to the instruction of employee information validity;
Wherein, address module is connected with master data module and qualification module, for the packet sequencing to the order data with identical element.Lock people's system obtains sub-module and is connected with personnel, personnel obtain sub-module and are connected with ability module, call center's evaluation module and completion rate statistical module, sub-module is obtained in order to personnel and be weighted marking to employee under the support of ability module, call center's evaluation module and completion rate statistical module, so as to calculate employee's allocative decision of optimum.
Wherein, ability module is connected with master data module, and for calculating employee's surplus capacity, master data module reads employee's work capacity, and employee's same day has sent workload in contrast ability module, calculates employee's same day surplus capacity;Master data module connects settlement module, is additionally operable to for employee and site attribute are controlled, so as to be used for clearing of the site with regard to order data particular community.
Distribute leaflets system is connected with SMS module, and SMS module is additionally operable to inform user in time to the work successful result information of sending of order data, saves time for communication, actively lifts Consumer's Experience;
The present embodiment also includes cycle calculations system, for to the order data foundation qualification and transit domain Batch Scheduling that need to send work, specified order data connection lock people's system, obtain qualified employee, reconnection personnel obtain sub-module, and the employee's score met with its order data condition compares, and the people of highest scoring is tasked current order data, and data are counted into ability module, then send next group order data.Distributive condition per a collection of order data is individually calculated and matched, it is ensured that is sent work precisely and scheme is optimum.
The embodiment of the present invention realizes automation and sends work, eliminates the artificial operation during screening order, screening employee to match orders and saves cost of labor.Relative to artificial matching, by locking people's system matches order, the time needed for matching is reduced, so as to improve the efficiency for sending work.Also, can flexibly take for different business scenarios and optimal send work scheme.Relative to artificial matching, it is to avoid send work result precisely or and the problems such as send work result to be not suitable with business scenario due to what personnel's subjective reason was caused.
The present embodiment also provides a kind of frock of sending as shown in Figure 4 and puts, including:
Single system is taken, for reading order data;
Lock people's system, for using the order data for taking single system acquisition, screening to meet the personal information of the order data, and sends work information according to the order data and personal information generation;
Distribute leaflets system, the personal information for being obtained according to the order data and the lock people system generates work information of sending, and sends work information to the transmission of employee's terminal is described.
Wherein, it is described to take single system, specifically for extracting stored order data, and determine the corresponding characteristic of current business scene;Order data of the screening with content consistent with the characteristic from the order data for being stored.
Lock people's system, the position data of each site specifically for obtaining, the position data includes:Area information and logistics range data;And the personal information pointed by the position data of each site, and the corresponding qualification data of each bar personal information are obtained, the qualification data include commodity category, homework type and the operational lifetime that employee is responsible for;And the occurrences in human life attribute data of personnel place site is obtained, the occurrences in human life attribute data includes the organizational hierarchy data and personal management data of site;And detect consistent with the content of the order data with the presence or absence of at least one in the position data, the qualification data and the occurrences in human life attribute data, if then the personal information meets the order data.
Lock people's system is specifically for using the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the consistent degree of the content of the order data, carrying out marking and calculating and obtain the corresponding score value of each bar personal information;And each bar personal information is sorted according to the corresponding score value of each bar personal information, and determine target employee according to ranking results, and generated according to the personal information of the target employee and described send work information.
Further, lock people's system, is additionally operable to be obtained according to the order data and sends work historical record;The distribute leaflets system, is additionally operable to determine target employee according to the historical record, and is generated according to the personal information of the target employee and described send work information.
It is provided in an embodiment of the present invention to send frock to be put, order data can automatically be read, using acquired order data, screening meets the personal information of the order data, and sends work information to send work information to the transmission of employee's terminal is described according to the order data and personal information generation.Relative to the artificial mode for sending work of the prior art, realize automation and send work, eliminate screening order, the artificial operation screened during employee to match orders and save cost of labor.Relative to artificial matching, by locking people's system matches order, the time needed for matching is reduced, so as to improve the efficiency for sending work.
Each embodiment in this specification is described by the way of progressive, and identical similar part is mutually referring to what each embodiment was stressed is the difference with other embodiment between each embodiment.For especially for apparatus embodiments, because it is substantially similar to embodiment of the method, so describing fairly simple, related part is illustrated referring to the part of embodiment of the method.
One of ordinary skill in the art will appreciate that realizing all or part of flow process in above-described embodiment method, computer program be can be by instruct the hardware of correlation to complete, described program can be stored in a computer read/write memory medium, the program is upon execution, it may include such as the flow process of the embodiment of above-mentioned each method.Wherein, described storage medium can be magnetic disc, CD, read-only memory (Read-Only Memory, ROM) or random access memory (Random Access Memory, RAM) etc..
The above; specific embodiment only of the invention, but protection scope of the present invention is not limited thereto, any those familiar with the art the invention discloses technical scope in; the change or replacement that can be readily occurred in, all should be included within the scope of the present invention.Therefore, protection scope of the present invention should be defined by scope of the claims.

Claims (10)

1. a kind of work dispatching method, it is characterised in that include:
Read order data;
Using acquired order data, screening meets the personal information of the order data;
Generated according to the order data and the personal information and send work information to send work to the transmission of employee's terminal is described Information.
2. method according to claim 1, it is characterised in that the reading order data, including:
It is described to extract stored order data, and determine the corresponding characteristic of current business scene;
Order data of the screening with content consistent with the characteristic from the order data for being stored.
3. method according to claim 1, it is characterised in that described using acquired order data, Screening meets the personal information of the order data, including:
The position data of each site of the acquisition, the position data includes:Area information and logistics model Enclose data;And obtain the personal information pointed by the position data of each site, and each bar personal information pair The qualification data answered, the qualification data include that commodity category, homework type and work that employee is responsible for have The effect time;And the occurrences in human life attribute data of personnel place site is obtained, the occurrences in human life attribute data includes site Organizational hierarchy data and personal management data;
Detect and whether there is in the position data, the qualification data and the occurrences in human life attribute data at least one Item is consistent with the content of the order data, if then the personal information meets the order data.
4. method according to claim 3, it is characterised in that the detection position data, institute State and whether there is in qualification data and the occurrences in human life attribute data at least one content one with the order data Cause, including:
Using the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the order The consistent degree of the content of data, carries out marking and calculates and obtain the corresponding score value of each bar personal information;
Each bar personal information is sorted according to the corresponding score value of each bar personal information, and is determined according to ranking results Target employee, and generated according to the personal information of the target employee and described send work information.
5. the method according to any one in claim 1-4, it is characterised in that also include:
Obtained according to the order data and send work historical record;
Target employee is determined according to the historical record, and institute is generated according to the personal information of the target employee State and send work information.
6. one kind sends frock to be put, it is characterised in that include:
Single system is taken, for reading order data;
Lock people's system, for using the order data for taking single system acquisition, screening to meet the order numbers According to personal information, and generated according to the order data and the personal information and send work information;
Distribute leaflets system, the personal information for being obtained according to the order data and the lock people system generates group Work information, and send work information to the transmission of employee's terminal is described.
7. device according to claim 6, it is characterised in that described to take single system, specifically for carrying Stored order data is taken, and determines the corresponding characteristic of current business scene;From the order for being stored Order data of the screening with content consistent with the characteristic in data.
8. device according to claim 6, it is characterised in that the lock people system, specifically for obtaining The position data of each site for taking, the position data includes:Area information and logistics range data;And Obtain the personal information pointed by the position data of each site, and the corresponding qualification number of each bar personal information According to the qualification data include commodity category, homework type and the operational lifetime that employee is responsible for;And The occurrences in human life attribute data of acquisition personnel place site, the occurrences in human life attribute data includes organized layer's series of site According to personal management data;And detect the position data, the qualification data and the occurrences in human life attribute data In with the presence or absence of at least one is consistent with the content of the order data, if then the personal information meets institute State order data.
9. device according to claim 8, it is characterised in that the lock people system, specifically for profit With the corresponding position data of each bar personal information, qualification data and occurrences in human life attribute data and the order data The consistent degree of content, carries out marking and calculates and obtain the corresponding score value of each bar personal information;And according to each bar The corresponding score value of personal information sorts to each bar personal information, and determines target employee according to ranking results, and Generated according to the personal information of the target employee and described send work information.
10. the device according to any one in claim 6-9, it is characterised in that the lock people system, It is additionally operable to be obtained according to the order data and sends work historical record;
The distribute leaflets system, is additionally operable to determine target employee according to the historical record, and according to the target The personal information generation of employee is described to send work information.
CN201510732809.8A 2015-10-30 2015-10-30 Dispatching method and device Pending CN106651072A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201510732809.8A CN106651072A (en) 2015-10-30 2015-10-30 Dispatching method and device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510732809.8A CN106651072A (en) 2015-10-30 2015-10-30 Dispatching method and device

Publications (1)

Publication Number Publication Date
CN106651072A true CN106651072A (en) 2017-05-10

Family

ID=58810806

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201510732809.8A Pending CN106651072A (en) 2015-10-30 2015-10-30 Dispatching method and device

Country Status (1)

Country Link
CN (1) CN106651072A (en)

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107437144A (en) * 2017-08-01 2017-12-05 北京闪送科技有限公司 A kind of order dispatch method, system, computer equipment and storage medium
CN107590548A (en) * 2017-08-18 2018-01-16 福建亿榕信息技术有限公司 Power consumer work dispatching method and storage medium
CN107944758A (en) * 2017-12-15 2018-04-20 武汉虹信技术服务有限责任公司 A kind of intelligence alert processing method and system
CN108280739A (en) * 2018-01-02 2018-07-13 深圳市盘古之手科技有限公司 A kind of order processing method and apparatus
CN108696581A (en) * 2018-05-07 2018-10-23 上海智臻智能网络科技股份有限公司 Caching method, device, computer equipment and the storage medium of distributed information
CN109242298A (en) * 2018-08-31 2019-01-18 苏宁易购集团股份有限公司 Work order distribution method and device during a kind of Intelligent worker assigning
CN109325615A (en) * 2018-08-31 2019-02-12 苏宁易购集团股份有限公司 A kind of Intelligent worker assigning method and device
CN110232508A (en) * 2019-05-31 2019-09-13 深圳中物智建科技有限公司 A kind of construction site intelligence construction method and device
CN111695747A (en) * 2019-03-13 2020-09-22 鸿富锦精密电子(成都)有限公司 Intelligent dispatching method and device and computer readable storage medium
CN113159613A (en) * 2021-05-10 2021-07-23 上海挚达科技发展有限公司 Automatic order dispatching method based on charging pile service provider capability
TWI789992B (en) * 2021-11-12 2023-01-11 巨力搬家貨運股份有限公司 Migration logistics industry management system

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101071489A (en) * 2007-07-13 2007-11-14 华为技术有限公司 Work flow management system and method for realizing work process automation
CN103020752A (en) * 2012-11-22 2013-04-03 南京途牛科技有限公司 Automatic order distribution system
CN104751340A (en) * 2015-03-25 2015-07-01 北京京东尚科信息技术有限公司 Customer service division method and system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101071489A (en) * 2007-07-13 2007-11-14 华为技术有限公司 Work flow management system and method for realizing work process automation
CN103020752A (en) * 2012-11-22 2013-04-03 南京途牛科技有限公司 Automatic order distribution system
CN104751340A (en) * 2015-03-25 2015-07-01 北京京东尚科信息技术有限公司 Customer service division method and system

Cited By (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107437144A (en) * 2017-08-01 2017-12-05 北京闪送科技有限公司 A kind of order dispatch method, system, computer equipment and storage medium
CN107590548A (en) * 2017-08-18 2018-01-16 福建亿榕信息技术有限公司 Power consumer work dispatching method and storage medium
CN107944758A (en) * 2017-12-15 2018-04-20 武汉虹信技术服务有限责任公司 A kind of intelligence alert processing method and system
CN108280739A (en) * 2018-01-02 2018-07-13 深圳市盘古之手科技有限公司 A kind of order processing method and apparatus
CN108696581A (en) * 2018-05-07 2018-10-23 上海智臻智能网络科技股份有限公司 Caching method, device, computer equipment and the storage medium of distributed information
CN108696581B (en) * 2018-05-07 2021-08-13 上海智臻智能网络科技股份有限公司 Distributed information caching method and device, computer equipment and storage medium
CN109325615A (en) * 2018-08-31 2019-02-12 苏宁易购集团股份有限公司 A kind of Intelligent worker assigning method and device
CN109242298A (en) * 2018-08-31 2019-01-18 苏宁易购集团股份有限公司 Work order distribution method and device during a kind of Intelligent worker assigning
CN111695747A (en) * 2019-03-13 2020-09-22 鸿富锦精密电子(成都)有限公司 Intelligent dispatching method and device and computer readable storage medium
CN110232508A (en) * 2019-05-31 2019-09-13 深圳中物智建科技有限公司 A kind of construction site intelligence construction method and device
CN110232508B (en) * 2019-05-31 2023-05-26 深圳中物智建科技有限公司 Intelligent construction method and device for building site
CN113159613A (en) * 2021-05-10 2021-07-23 上海挚达科技发展有限公司 Automatic order dispatching method based on charging pile service provider capability
CN113159613B (en) * 2021-05-10 2022-05-17 上海挚达科技发展有限公司 Automatic order dispatching method based on charging pile service provider capability
TWI789992B (en) * 2021-11-12 2023-01-11 巨力搬家貨運股份有限公司 Migration logistics industry management system

Similar Documents

Publication Publication Date Title
CN106651072A (en) Dispatching method and device
Anupindi et al. Diversification under supply uncertainty
Cusumano et al. Services, industry evolution, and the competitive strategies of product firms
CN105446992A (en) Method and device for building goods object recovery information database and determining value information
CN106295951A (en) Cash method, device and ERP system for solid shop/brick and mortar store
KR20200042123A (en) Interior material order information registration and quotation service providing device and method
WO2018118178A1 (en) Graphical user interface to display inventory data at merchant locations
US10360522B1 (en) Updating a forecast based on real-time data associated with an item
CN109472615A (en) Service processing method, device and equipment and readable medium
CN110889608A (en) Engineering change flow control method and device, electronic equipment and storage medium
CN115879706A (en) Metering asset checking method and device, electronic equipment and readable storage medium
US7791365B2 (en) Remotely configurable chip and associated method
CN110766473A (en) Quotation method and device based on user selection
CN110728489A (en) Cost management system and method for complex environment
US20240037483A1 (en) System and Method of Providing a Supply Chain Digital Hub
CN117035687A (en) Power grid business fixed asset process configuration method, system and computer storage medium
Bajec et al. Identification of environmental criteria for selecting a logistics service provider: a step forward towards green supply chain management
CN115438812A (en) Life-saving management method and device for power transmission equipment, computer equipment and storage medium
Che Pricing strategy and reserved capacity plan based on product life cycle and production function on LCD TV manufacturer
KR102047277B1 (en) Thing as a service based asset procurement management apparatus
Wang et al. Toolbox approach for the development of new business models in industrie 4.0
KR20220006330A (en) System for Delivering Mobile Phone for Performing Simultaneously Purchasing and Marketing Online
CN111538736A (en) User label updating method and device
CN110765797A (en) Portable intelligent terminal with electric energy meter overall process management and control function
Murali et al. Role of third party logistics providers in reverse logistics

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication
RJ01 Rejection of invention patent application after publication

Application publication date: 20170510