CN107944758A - A kind of intelligence alert processing method and system - Google Patents

A kind of intelligence alert processing method and system Download PDF

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Publication number
CN107944758A
CN107944758A CN201711349878.6A CN201711349878A CN107944758A CN 107944758 A CN107944758 A CN 107944758A CN 201711349878 A CN201711349878 A CN 201711349878A CN 107944758 A CN107944758 A CN 107944758A
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alert
data
policeman
attribute
processing
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孙欣
杨定义
张重齐
孙含福
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Wuhan Hong Xin Technological Service Co Ltd
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Wuhan Hong Xin Technological Service Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063112Skill-based matching of a person or a group to a task
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services

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  • Entrepreneurship & Innovation (AREA)
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Abstract

The invention discloses a kind of intelligent alert processing method and system, its method to include:(1) warning message received is parsed to every attribute to obtain alert and is encapsulated;(2) alert type attribute is obtained according to the alert attribute data of encapsulation to choose some policemen to be selected;And one is chosen from policeman to be selected according to history alert data and responding task is assigned to the policeman;(3) receive include policeman in responding, alert is accepted, notes make, alert is fed back, the data that are uploaded in alert closed loop procedure and generates history alert data;Its system includes alert scene process module, alert flow processing module and data processing module;Alert scene process module is used to be parsed warning message, and data processing module is used to obtain alert type attribute and chooses matched policeman;Alert flow processing module is used to receive the data for including policeman's upload and generates history alert data;This method and system can be greatly improved the work efficiency of public security organ, mitigate the working strength of public security officer.

Description

A kind of intelligence alert processing method and system
Technical field
The invention belongs to Computer Applied Technology field, and in particular to a kind of intelligence alert processing method and system.
Background technology
With computer technology and network technical development, IT application process becomes a kind of inexorable trend.It is public in recent years Peace department incorporates most of policing Work in information system, substantially increases the level of IT application of E-Government.
But traditional local police station of basic unit in alert work disposal at present still without system, strategy, procedure processing side Method, many links, in the case where police strength resource is limited, can not be efficiently completed police work also in the environment of unit.
The content of the invention
For the disadvantages described above or Improvement requirement of the prior art, the present invention provides a kind of intelligent alert processing method and it is System, its object is to realize intelligent alert processing and police strength resource allocation using data processing.
To achieve the above object, one side according to the invention, there is provided a kind of intelligence alert processing method, including such as Lower step:
(1) warning message received is parsed to obtain every attribute of alert, and carries out alert attribute data Encapsulation;
(2) alert type attribute is obtained according to the alert attribute data of the encapsulation received, is selected according to alert type attribute If taking policeman to be selected, and one is chosen from policeman to be selected according to history alert data and responding task is assigned to the policeman;
(3) receive include policeman in responding, alert is accepted, notes make, alert is fed back, is uploaded in alert closed loop procedure Data simultaneously generate history alert data.
Preferably, above-mentioned intelligent alert processing method, in its step (1), according to default agreement and preset includes police Type, the reception mode parameter of love scape carry out scene classification to warning message, generate every property value of alert.
Preferably, above-mentioned intelligent alert processing method, in its step (2), by by alert type attribute and being stored with bag Information bank containing policeman's information on duty corresponding with all kinds of alerts and policeman's current task state on duty is matched to choose Policeman to be selected.
Preferably, above-mentioned intelligent alert processing method, in its step (2), by the way that the alert of policeman to be selected is handled history Each item data in data is weighted processing, obtains policeman to be selected and scores and sort from high to low, responding task is assigned to Score highest policeman;Wherein, weight of each item data in weighting processing is predeterminable in historical data can also adjust in real time.
Preferably, above-mentioned intelligent alert processing method, in its step (3), by including policeman in responding, police from reception Type, the place of handled alert are extracted in the information that feelings are accepted, notes make, alert is fed back, are uploaded in alert closed loop procedure Manage duration, handling result, alarm personnel's satisfaction, with reference to the expert opinion data received to this responding and encapsulate Mode obtains history alert data.
It is another aspect of this invention to provide that providing a kind of intelligent alert processing system, have and be used to connect existing receive a crime report System to receive the interface of warning message, towards policeman be used for receive policeman's interface of policeman's upload information, Expert-oriented For uploading the interface of expert opinion data;Performed on a memory, on a processor including memory, processor and storage When can call the computer program of information in memory;The computer program is performed the place for carrying out above-mentioned intelligent alert processing Reason.
It is another aspect of this invention to provide that a kind of intelligent alert processing system is provided, including alert scene process module, Alert flow processing module and data processing module;
Wherein, alert scene process module is used to be parsed the warning message received and is belonged to obtaining the every of alert Property, and carry out alert attribute data encapsulation;
Data processing module is used to obtain alert type attribute according to the alert attribute data of above-mentioned encapsulation, according to alert class If type attribute chooses policeman to be selected, and chooses one from above-mentioned some policemen to be selected according to history alert data and appoint responding Business is assigned to the policeman;
Alert flow processing module be used for receive include policeman responding, alert is accepted, notes make, alert is fed back, warn The data uploaded in feelings closed loop procedure;And go out the type of handled alert, handling duration, processing knot from above-mentioned extracting data Fruit, alarm personnel's satisfaction, are packaged into history alert data with reference to the expert opinion data received and preserve.
Preferably, above-mentioned intelligent alert processing system, its alert scene process module preset a variety of polices set in advance The type of love scape, receive mode parameter;The warning message received is carried out by scene classification according to above-mentioned preset parameter, it is raw Into every property value of alert.
Preferably, above-mentioned intelligent alert processing system, its data processing module are built-in with comprising corresponding with all kinds of alerts The information bank of policeman's information on duty and above-mentioned policeman's current task state on duty;Data processing module is according to alert type category Property is matched with above-mentioned information bank to choose policeman to be selected.
Preferably, above-mentioned intelligent alert processing system, its data processing module is built-in with history alert database, for depositing Store up the alert processing historical data of policeman, including the type of handled alert, handling duration, handling result, alarm personnel's satisfaction Degree and expert opinion data.
In general, by the contemplated above technical scheme of the present invention compared with prior art, it can obtain down and show Beneficial effect:
(1) intelligent alert processing method and system provided by the invention, displaying is done by the way that warning message is carried out parsing Pre-process to obtain every attribute of alert, the classification that more specific can be identified alert and be related to, avoid the occurrence of the feelings of misinformation misconnection Condition;
(2) intelligent alert processing method and system provided by the invention, by being parsed and alert information by police Feelings history process experience data, more intelligent also can more reasonably dispatch police strength resource, while it is more intuitive to also allow for public security officer Understand its action;
(3) intelligent alert processing method and system provided by the invention, feelings are handled by alert process flow, feedback alert Condition, assessment alert processing quality, and according to feedack come history of forming alert database, history alert is handled into data shape Into available empirical data and most suitable policeman is chosen with reference to current alert type attribute accordingly to go to handle corresponding alert, this Kind finds most appropriate policeman by technological means and carries out alert processing, and also auxiliary realizes the raising of alert processing quality, this The intelligentized system and method for kind greatly improves the work efficiency of public security organ, mitigates the working strength of public security officer.
Brief description of the drawings
Fig. 1 is the alert process flow schematic diagram of one embodiment of intelligent alert processing method provided by the invention;
Fig. 2 is the alert displaying process flow signal of one embodiment of intelligent alert processing method provided by the invention Figure.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, with reference to the accompanying drawings and embodiments, it is right The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and It is not used in the restriction present invention.As long as in addition, technical characteristic involved in each embodiment of invention described below Not forming conflict each other can be mutually combined.
Reference Fig. 1, is the flow diagram of one embodiment of intelligent alert processing method provided by the invention, including such as Lower step:
(1) warning message received is parsed to obtain every attribute of alert, idiographic flow is with reference to Fig. 2, root Scene classification is carried out to warning message according to default agreement and the preset parameter for including alert scene type, receiving mode, it is raw Into every property value of alert;And carry out alert attribute data encapsulation;
(2) alert type attribute is obtained according to the alert attribute data of the encapsulation received, is selected according to alert type attribute Take some policemen to be selected;And a policeman is chosen from policeman to be selected according to history alert data and responding task is assigned to institute State policeman;
Specifically, by by alert type attribute be stored with include policeman's information on duty corresponding with all kinds of alerts, with And the information bank of policeman's current task state on duty is matched to choose policeman to be selected;By the way that the alert of policeman to be selected is handled Each item data in historical data is weighted processing, obtains policeman to be selected and scores and sort from high to low, by responding task point It is fitted on the highest policeman of scoring;Wherein, weight of each item data in weighting processing is predeterminable in historical data can also adjust in real time It is whole.The policeman come out by the processing automatic screening of this step be it is most abundant to the historical experience of current alert type of process, The policeman that alert disposition is best and work at present is minimum.
(3) receive include policeman in responding, alert is accepted, notes make, alert is fed back, is uploaded in alert closed loop procedure Data simultaneously generate history alert data.Specifically, by from reception include policeman responding, alert is accepted, notes make, warn The type of alert, handling duration, handling result, report handled by being extracted in the information uploaded in feelings feedback, alert closed loop procedure The expert opinion data of this responding and the mode of encapsulation are obtained history alert number by alert personnel's satisfaction with reference to what is received According to.Closed loop is formed by the step, obtains historical empirical data.The historical empirical data can be used for instructing at follow-up alert again The matching of reason personnel, thus reaches the maximized working strength and workload reduced when public security officer handles alert, and can close The purpose of the scheduling police strength resource of reason.
Intelligent alert processing system can use computer program, the computer for being mounted in existing alarm receiving system or service Device has to realize and is used to connect existing alarm receiving system to receive the interface of warning message, towards policeman for receiving policeman Policeman's interface of upload information, the interface for being used to upload expert opinion data of Expert-oriented;Including memory, processor and Storage can call the computer program of information in memory on a memory, when performing on a processor;The computer program quilt The processing of above-mentioned intelligent alert processing is carried out during execution.
Another intelligent embodiment of the alert processing system based on the above method provided in an embodiment of the present invention, including alert field Scape processing module, alert flow processing module and data processing module;
Wherein, alert scene process module is used to be parsed the warning message received and is belonged to obtaining the every of alert Property, and carry out alert attribute data encapsulation;Data processing module be built-in with comprising policeman's information on duty corresponding with all kinds of alerts, And the information bank of policeman's current task state on duty, and it is stored with the alert processing historical data for storing policeman, bag Include the history police of the type of handled alert, handling duration, handling result, alarm personnel's satisfaction and expert opinion data Feelings database;Data processing module is used to obtain alert type attribute according to the alert attribute data of encapsulation, according to alert type If attribute chooses policeman to be selected, and chooses from above-mentioned some policemen to be selected according to history alert data one and by responding task It is assigned to the policeman;Alert flow processing module be used for receive include policeman in responding, alert is accepted, notes make, alert is anti- The data uploaded in feedback, alert closed loop procedure;And from above-mentioned extracting data go out the type of handled alert, handling duration, from Result, alarm personnel's satisfaction are managed, being packaged into history alert data with reference to the expert opinion data received preserves.
As it will be easily appreciated by one skilled in the art that the foregoing is merely illustrative of the preferred embodiments of the present invention, not to The limitation present invention, all any modification, equivalent and improvement made within the spirit and principles of the invention etc., should all include Within protection scope of the present invention.

Claims (10)

1. a kind of intelligence alert processing method, it is characterised in that include the following steps:
(1) warning message received is parsed to obtain every attribute of alert, and carries out alert attribute data encapsulation;
(2) alert type attribute is obtained according to the alert attribute data of the encapsulation received, if being chosen according to alert type attribute Do policeman to be selected;And a policeman is chosen from policeman to be selected according to history alert data and responding task is assigned to the police Member;
(3) receive include policeman in responding, alert is accepted, notes make, alert is fed back, the data that are uploaded in alert closed loop procedure And generate history alert data.
2. intelligence alert processing method as claimed in claim 1, it is characterised in that in the step (1), according to default association The preset parameter for including alert scene type, receiving mode of negotiating peace carries out scene classification to warning message, generates each of alert Item property value.
3. intelligence alert processing method as claimed in claim 1 or 2, it is characterised in that in the step (2), by that will warn Feelings type attribute includes policeman's information on duty corresponding with all kinds of alerts and policeman's current task state on duty with being stored with Information bank is matched to choose policeman to be selected.
4. intelligence alert processing method as claimed in claim 1 or 2, it is characterised in that in the step (2), by that will treat Select each item data that the alert of policeman is handled in historical data to be weighted processing, obtain policeman to be selected and score and arrange from high to low Sequence, the highest policeman of scoring is assigned to by responding task;Wherein, weight of each item data in weighting processing can in historical data It is default also to adjust in real time.
5. intelligence alert processing method as claimed in claim 1 or 2, it is characterised in that in the step (3), by from connecing Receive include policeman in responding, alert is accepted, notes make, alert is fed back, is extracted in the information that is uploaded in alert closed loop procedure Go out type, handling duration, handling result, the alarm personnel's satisfaction of handled alert, with reference to being received to this responding Expert opinion data and encapsulate mode obtain history alert data.
6. the intelligent alert processing system of a kind of method based on described in Claims 1 to 5, it is characterised in that have and be used to connect Existing alarm receiving system is connect to receive the interface of warning message, towards policeman be used for receive policeman's interface of policeman's upload information, The interface for being used to upload expert opinion data of Expert-oriented;Including memory, processor and storage on a memory, locating The computer program of information in memory can be called when being performed on reason device;The computer program, which is performed, carries out claim 1 The processing of method described in~5.
A kind of 7. intelligence alert processing system, it is characterised in that including alert scene process module, alert flow processing module and Data processing module;
The alert scene process module is used to be parsed the warning message received to obtain every attribute of alert, and Carry out alert attribute data encapsulation;
The data processing module is used to obtain alert type attribute according to the alert attribute data of above-mentioned encapsulation, according to alert class If type attribute chooses policeman to be selected, and chooses one from above-mentioned some policemen to be selected according to history alert data and appoint responding Business is assigned to the policeman;
The alert flow processing module be used for receive include policeman responding, alert is accepted, notes make, alert is fed back, warn The data uploaded in feelings closed loop procedure;And go out the type of handled alert, handling duration, processing knot from the extracting data Fruit, alarm personnel's satisfaction, history alert data are packaged into reference to the expert opinion data received.
8. intelligence alert processing system as claimed in claim 7, it is characterised in that the alert scene process module is preset The type of a variety of alert scenes set in advance, receive mode parameter;The alarm signal that will be received according to above-mentioned preset parameter Breath carries out scene classification, generates every property value of alert.
9. intelligence alert processing system as claimed in claim 7 or 8, it is characterised in that the data processing module is built-in with Information bank comprising policeman's information on duty corresponding with all kinds of alerts and above-mentioned policeman's current task state on duty;At data Reason module is matched to choose policeman to be selected according to alert type attribute with above-mentioned information bank.
10. intelligence alert processing system as claimed in claim 7 or 8, it is characterised in that the data processing module is built-in with History alert database, for store policeman alert handle historical data, including the type of handled alert, handling duration, Handling result, alarm personnel's satisfaction and expert opinion data.
CN201711349878.6A 2017-12-15 2017-12-15 A kind of intelligence alert processing method and system Pending CN107944758A (en)

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CN108734931A (en) * 2018-05-22 2018-11-02 海能达通信股份有限公司 A kind of police strength sends method, apparatus and equipment
CN110992643A (en) * 2019-11-28 2020-04-10 航天精一(广东)信息科技有限公司 Alarm receiving and processing plan management platform based on knowledge reasoning
WO2021136457A1 (en) * 2019-12-31 2021-07-08 清华大学 Multi-source alarm handling method and apparatus based on unified alarm platform, and related device
CN115525803A (en) * 2022-09-16 2022-12-27 深圳市海邻科信息技术有限公司 Alarm handling method, alarm handling system, vehicle-mounted equipment and computer readable storage medium

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Cited By (6)

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Publication number Priority date Publication date Assignee Title
CN108734931A (en) * 2018-05-22 2018-11-02 海能达通信股份有限公司 A kind of police strength sends method, apparatus and equipment
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CN115525803A (en) * 2022-09-16 2022-12-27 深圳市海邻科信息技术有限公司 Alarm handling method, alarm handling system, vehicle-mounted equipment and computer readable storage medium
CN115525803B (en) * 2022-09-16 2024-02-23 深圳市海邻科信息技术有限公司 Alarm processing method, system, vehicle-mounted equipment and computer readable storage medium

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Application publication date: 20180420