CN105915441A - WeChat repair method based on distribution network emergency repair command system - Google Patents
WeChat repair method based on distribution network emergency repair command system Download PDFInfo
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
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Abstract
The invention belongs to the technical field of power system distribution emergency command systems and automation, and particularly relates to a WeChat repair method based on a distribution network emergency repair command system. The method comprises the following steps: 1, an electric meter two-dimensional code is generated; 2, the two-dimensional code picture in the first step is scanned through a WeChat public platform on a WeChat client, and attention is paid to a WeChat repair public platform; 3, a user repair fault point is positioned; and 4, the repair information is fed back. Compared with the prior art, the method of the invention uses the WeChat repair public platform as an interactive window for the user and the distribution network emergency repair command system, the power user can directly send the fault repair information to the distribution network emergency repair command system through scanning the two-dimensional code on the electric meter, a telephone repair middle step is saved, the fault repair handling condition can be known in an online interactive mode, and related information such as outage and electricity general knowledge can be queried and known.
Description
Technical field
The invention belongs to electric power system power distribution emergency commading system and technical field of automation, especially relate to
A kind of wechat based on distribution repairing command system reports method for repairment.
Background technology
Existing network distributing failure emergency repair command system is all according to " distribution produces repairing maneuvering platform functional specification "
Construction, distribution production repairing command system can realize distribution production, repairing service set is managed collectively,
Support, by information-based means, reasonable arrangement, the rapid rush-repair of Distribution Network Failure that distribution produces, and be distribution
Scientific dispatch provides reference.
At present, when grid collapses causes power failure, user is by dialing 95598 Hotlines, by 95598
Attend a banquet accepted user troublshooting, carry out reporting ground point location for repairment according to user's repairing information, have a power failure in conjunction with the same day
After information tentatively carries out accident analysis, 95598 systems distribute repairing work order and rush to repair command system to distribution.
The repairing commander of distribution simultaneously.
Repairing information, according to breakdown repair flow process, is fed back to 95598 systems by system, in order to 95598 seats
Personnel carry out interaction with client during repairing.But during actual reporting for repairment, there is following problem:
1, power consumer and 95598 attend a banquet telephonic communication time often as do not have customer number or abort situation to say
Bright unclear, and causing trouble point location is inaccurate, causes repairing to process response not in time, affects user and recovers
Power-on time.
2, troubleshooting progress msg is required for 95598 operators and is fed back by phone with user, work
Efficiency is low, waste of manpower.
3, outage information and scheduled outage are issued more single, and user's " passively " mostly is known.
4, user does not knows about electricity consumption general knowledge, sometimes because of the incorrect accident that causes power failure of individual's method for electrically.
Therefore need badly in the middle of prior art and want a kind of new technical scheme to solve this problem.
Summary of the invention
The technical problem to be solved is: provide a kind of wechat report based on distribution repairing command system
Repairing method, the method is set up wechat and is reported public platform for repairment, and it is that user rushes to repair with distribution that wechat reports public platform for repairment
The interactive window of command system, power consumer directly can be carried out fault by the Quick Response Code on scanning ammeter
Repairing information sends rushes to repair command system to distribution, saves phone and reports intermediate link for repairment, can pass through simultaneously
Line interaction is understood troublshooting and is accepted situation, and inquiry has a power failure, understands the relevant informations such as electricity consumption general knowledge.
In order to solve the problems referred to above, the technical solution used in the present invention is based on distribution repairing command system micro-
Letter reports method for repairment, it is characterized in that: comprise the following steps,
Step one, generation ammeter Quick Response Code
Customs Assigned Number is generated parameter as wechat Quick Response Code, by wechat public platform interface, generates every
The two-dimension code image of the band parameter that user is corresponding, and be attached on electric supply meter；
Step 2, by two-dimension code image described in the wechat public platform scanning step one in wechat client,
Pay close attention to wechat and report public platform for repairment,
Wherein wechat reports the interactive window that public platform is user and distribution repairing command system for repairment, and wechat is reported for repairment
Public platform includes troublshooting functional module, outage information functional module and public home module；
Step 3, user report localization of fault for repairment
User reports public platform by troublshooting functional module for repairment to wechat and sends Customs Assigned Number, and by user
Number information is sent by the Internet and rushes to repair command system to distribution, and distribution repairing command system receives user and compiles
Number information, and determine abort situation according to Customs Assigned Number；
Step 4, repairing information are fed back
Described distribution repairing command system carries out sending work according to abort situation, and the repairing after fault being studied and judged is entered
Degree sends and reports public platform for repairment to wechat, reports for repairment to user feedback and accepts result.
Described wechat client includes the smart mobile phone equipped with wechat software or the flat board electricity equipped with wechat software
Brain.
Described outage information functional module include distribution repairing command system scheduled outage information issuing interface and
Fault message issuing interface is respectively used to inquiry plan outage information and fault outage information.
Described public home information module has safety utilization of electric power information and green energy conservation information inquiry function.
Customs Assigned Number described in step 3 is to be sent to wechat report by voice, word or Quick Response Code scan mode
Repair public platform.
By above-mentioned design, the present invention can bring following beneficial effect:
1, be user-friendly to: universal along with smart mobile phone and panel computer, wechat have developed in order to
One APP having mass users platform, user has only to install wechat application journey in mobile phone or panel computer
Sequence, wechat power consumer click on wechat report troublshooting functional module in public platform custom menu for repairment,
Send Customs Assigned Number and report public platform by voice, word, three kinds of modes of ammeter Quick Response Code scanning for repairment to wechat,
Carry out troublshooting, report public platform for repairment by wechat simultaneously and user feedback is reported for repairment processing procedure, it is achieved with
The direct interactive model of user.
2, abort situation accurate positioning is reported for repairment: be sent to the Customs Assigned Number of distribution repairing command system according to user
Directly troublshooting position, location, saves intervening phone and reports link for repairment.
3, information issue is convenient: distribution repairing command system reports public platform for repairment to wechat and pushes outage information,
Facilitate user's immediate inquiring.
4, interactive by force, immediately link up: realize reporting for repairment the point-to-point interaction of link, notify that user reports for repairment in time
Accept result.
5, the lifting of good service quality is conducive to: user reports the self-defined dish of public platform for repairment by clicking on wechat
Outage information functional module in list, can independently have a power failure and fault temporary interruption information by inquiry plan, in order to user
Carry out power failure in advance to prepare, the most once occur to cause in a big way due to typhoon, flood, earthquake etc.
During burst power-off event, platform can be reported for repairment by wechat and more effectively recognize relevant outage information and estimate to repair
The multiple time.Make power consumer can predict outage information in advance, the most effectively shorten repairing response time, reduce
Customer outage hours.
6, user reports bulletin home functional module, user in public platform custom menu for repairment by clicking on wechat
It will be seen that the information such as electricity consumption general knowledge, safety utilization of electric power, using electricity wisely, green energy conservation.
Accompanying drawing explanation
Below in conjunction with the accompanying drawings and detailed description of the invention the invention will be further described:
Fig. 1 is the flow chart that present invention wechat based on distribution repairing command system reports method for repairment.
Detailed description of the invention
Wechat based on distribution repairing command system reports method for repairment, as it is shown in figure 1, comprise the following steps,
Step one, generation ammeter Quick Response Code
Customs Assigned Number is generated parameter as wechat Quick Response Code, by wechat public platform interface, generates every
The two-dimension code image of the band parameter that user is corresponding, and be attached on electric supply meter；
Step 2, by two-dimension code image described in the wechat public platform scanning step one in wechat client,
Pay close attention to wechat and report public platform for repairment,
Wherein wechat reports the interactive window that public platform is user and distribution repairing command system for repairment, and wechat is reported for repairment
Public platform includes troublshooting functional module, outage information functional module and public home module；
Step 3, user report localization of fault for repairment
Mobile phone as wechat client, is sent Customs Assigned Number, user by troublshooting functional module by user
Number information is sent to wechat with xml data packet form by the Internet and reports public platform for repairment, and wechat reports public affairs for repairment
Many platforms are by resolving xml packet, then rush to repair command system by the Internet transmission Customs Assigned Number to distribution,
Distribution repairing command system, by reporting the Customs Assigned Number of user for repairment, obtains and reports user's better address for repairment, the most really
Determine abort situation.
Step 4, repairing information are fed back
Described distribution repairing command system carries out sending work according to abort situation, and the repairing after fault being studied and judged is entered
Degree sends and reports public platform for repairment to wechat, reports for repairment to user feedback and accepts result.
On ammeter, two-dimension code image generates and installation method:
1, the derivation of Customs Assigned Number: GS186 marketing system should be had the most corresponding for every power consumer on backstage
10 Customs Assigned Numbers derive.
2, application wechat public platform: log in network address http://mp.weixin.qq.com, clicks on and confirms " note
Volume " button, log on mailbox clickthrough and activate, be transferred to after success point out the page, carry out " letter
Breath registration ".Filling in " public number information ", account name here fills in " wechat reports public platform for repairment ".
3, ammeter Quick Response Code generates: utilize the permanent Quick Response Code interface of the band parameter that wechat public platform provides,
Using unique 10 Customs Assigned Numbers corresponding for every the power consumer derived as parameter, with scene_str character
String form, as scene ID value, generates the two-dimension code image of the uniquely corresponding band parameter of every user.
4, ammeter Quick Response Code is installed: the two-dimension code image of generation is dimensioned to 3cm*3cm, uses laser radium
The mode of penetrating is printed, and the two-dimension code image so printed out is difficult to remove, and it is permanent to preserve, and can reach false proof effect
Really.
5, the two-dimension code image printed out is distributed in corresponding power consumer hands by each power supply administration, simultaneously in correspondence
Two-dimension code image is pasted by the left side side of electric supply meter.
Using method:
1, user installation: element wechat searched in Android market applied procedure by Android mobile phone power consumer, selects micro-
Letter client is downloaded.Wechat searched in APP Store by i Phone power consumer, selects wechat visitor
Family end is downloaded.
2, after mobile phone-downloaded wechat client:
1) click on registration at login page, fill in phone number, verify and fill in wechat accounts information and can step on
Record.
2) directly logging in QQ, typically we use QQ directly to log in, because so everybody is permissible
Share the information of QQ good friend.The user using QQ to log in needs to improve wechat account personal information, makes later
Can be carried out logging in QQ or micro-signal, phone number.
3, wechat report for repairment public platform pay close attention to:
1) paid close attention to by " sweep and sweep " function, after login of succeeding in registration, click on " sending out below mobile phone screen
Existing ", select on screen " sweep and sweep ", by granting or be pasted onto two-dimension code image on ammeter and put into frame and enter
Row scanning, pays close attention to by scanning two-dimension code image for repairment wechat being reported public platform.
2) by searching the concern of wechat public platform account, after login of succeeding in registration, above click screen "+"
Number, selecting " adding friend ", at this interface, click on " public number " and enter, " wechat reports public affairs for repairment in search
Many platforms ", " concern " button clicking on profile interface bottom is paid close attention to.
4, the wechat entering distribution repairing command system reports public platform for repairment: after entering wechat, click under interface
Side's " address list ", selects " public number " to enter, and selects " wechat reports public platform for repairment " in catalogue to enter.
5, can be self-defined by clicking on after the wechat of power consumer concern distribution repairing command system reports platform for repairment
Troublshooting functional module in menu, is scanned three kinds of modes sent user's volume by voice, word, Quick Response Code
Number report public platform for repairment to wechat, carry out troublshooting.
6, distribution repairing command system reception wechat is reported public platform user's repairing information for repairment and (is reported the use of user for repairment
Family is numbered), feedback repairing procedural information reports public platform for repairment to wechat, reports for repairment to user feedback and accepts result.
7, power consumer reports outage information functional module in public platform custom menu for repairment by clicking on wechat,
This Interface design is the service distribution repairing scheduled outage of command system, fault message two interfaces of issue, when
Distribution repairing command system puts into scheduled outage information, fault message to data center, need to send one logical
Knowing that message reports public platform for repairment to wechat, wechat reports public platform for repairment according to notification message content to data center
Obtaining time related data, autonomous inquiry plan has a power failure and temporary interruption information, in order to user carries out power failure in advance
Prepare, the burst power-off event in a big way caused due to typhoon, flood, earthquake etc. the most once occurs
Time, platform can be reported for repairment by wechat and more effectively recognize that relevant outage information and anticipated repair time facilitate micro-
Letter reports public platform for repairment and synchronizes to transfer outage information.
The present invention, with wechat public platform as carrier, breaks the unique of user's 95598 phone troublshootings in the past
Channel, makes user and distribution repairing command system directly carry out information mutual, shortens user malfunction and report business for repairment
Flow process.Wechat reports the service module that public platform provides more humane for repairment simultaneously, and user only need to inquire about easily
Once mobile phone or panel computer just can see scheduled outage, temporary interruption information at once.Wechat is reported the public for repairment and is put down
Platform enhances the power supply service of user and experiences, it is achieved that the target of electric power wechat intelligent interaction, and real embodiment is " micro-
Service " convenient, efficient, establish comprehensive, the Internet electric power of three-dimensional for vast power consumer
Service platform.
Claims (5)
1. wechat based on distribution repairing command system reports method for repairment, it is characterized in that: comprise the following steps,
Step one, generation ammeter Quick Response Code
Customs Assigned Number is generated parameter as wechat Quick Response Code, by wechat public platform interface, generates every
The two-dimension code image of the band parameter that user is corresponding, and be attached on electric supply meter；
Step 2, by two-dimension code image described in the wechat public platform scanning step one in wechat client,
Pay close attention to wechat and report public platform for repairment,
Wherein wechat reports the interactive window that public platform is user and distribution repairing command system for repairment, and wechat is reported for repairment
Public platform includes troublshooting functional module, outage information functional module and public home module；
Step 3, user report localization of fault for repairment
User reports public platform by troublshooting functional module for repairment to wechat and sends Customs Assigned Number, and by user
Number information is sent by the Internet and rushes to repair command system to distribution, and distribution repairing command system receives user and compiles
Number information, and determine abort situation according to Customs Assigned Number；
Step 4, repairing information are fed back
Described distribution repairing command system carries out sending work according to abort situation, and the repairing after fault being studied and judged is entered
Degree sends and reports public platform for repairment to wechat, reports for repairment to user feedback and accepts result.
Wechat based on distribution repairing command system the most according to claim 1 reports method for repairment, its feature
It is: described wechat client includes the smart mobile phone equipped with wechat software or the panel computer equipped with wechat software.
Wechat based on distribution repairing command system the most according to claim 1 reports method for repairment, its feature
Be: described outage information functional module include distribution repairing command system scheduled outage information issuing interface and
Fault message issuing interface is respectively used to inquiry plan outage information and fault outage information.
Wechat based on distribution repairing command system the most according to claim 1 reports method for repairment, its feature
It is: described public home information module has safety utilization of electric power information and green energy conservation information inquiry function.
Wechat based on distribution repairing command system the most according to claim 1 reports method for repairment, its feature
It is: Customs Assigned Number described in step 3 is to be sent to wechat report by voice, word or Quick Response Code scan mode
Repair public platform.
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| CN201610341993.8A CN105915441A (en) | 2016-05-20 | 2016-05-20 | WeChat repair method based on distribution network emergency repair command system |
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Cited By (13)
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| CN106529627A (en) * | 2016-11-10 | 2017-03-22 | 国网新疆电力公司哈密供电公司 | electric power user fault trouble call method |
| CN107144750A (en) * | 2017-06-18 | 2017-09-08 | 国网湖北省电力公司荆门供电公司 | A kind of low-voltage platform area down Monitor Unit device and alarm method |
| CN107240035A (en) * | 2017-06-08 | 2017-10-10 | 浙江同力信息科技有限公司 | Repair system in a kind of campus zero based on wechat platform |
| CN107358562A (en) * | 2017-07-18 | 2017-11-17 | 海南电网有限责任公司 | For the electric network emergency repairing flattening command system and method under Rainfall Disaster |
| CN107368898A (en) * | 2017-06-30 | 2017-11-21 | 佛山职业技术学院 | A kind of intelligence report barrier maintenance monitoring method |
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Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106529627A (en) * | 2016-11-10 | 2017-03-22 | 国网新疆电力公司哈密供电公司 | electric power user fault trouble call method |
| CN107240035A (en) * | 2017-06-08 | 2017-10-10 | 浙江同力信息科技有限公司 | Repair system in a kind of campus zero based on wechat platform |
| CN107144750A (en) * | 2017-06-18 | 2017-09-08 | 国网湖北省电力公司荆门供电公司 | A kind of low-voltage platform area down Monitor Unit device and alarm method |
| CN107368898A (en) * | 2017-06-30 | 2017-11-21 | 佛山职业技术学院 | A kind of intelligence report barrier maintenance monitoring method |
| CN107358562A (en) * | 2017-07-18 | 2017-11-17 | 海南电网有限责任公司 | For the electric network emergency repairing flattening command system and method under Rainfall Disaster |
| CN107479437A (en) * | 2017-08-14 | 2017-12-15 | 南宁学院 | A kind of hydroelectric facility based on communication platform reports processing system for repairment |
| CN107479437B (en) * | 2017-08-14 | 2019-09-13 | 南宁学院 | A kind of hydroelectric facility based on communication platform reports processing system for repairment |
| WO2019047756A1 (en) * | 2017-09-05 | 2019-03-14 | 阿里巴巴集团控股有限公司 | Service feedback method and apparatus and fault feedback method for public transport two-dimensional code payment service |
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| CN109272665A (en) * | 2018-09-11 | 2019-01-25 | 深圳数位科技有限公司 | A kind of application method and system of shared device |
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