CN105389881A - Method and device for predicting waiting time during queueing - Google Patents

Method and device for predicting waiting time during queueing Download PDF

Info

Publication number
CN105389881A
CN105389881A CN201510729758.3A CN201510729758A CN105389881A CN 105389881 A CN105389881 A CN 105389881A CN 201510729758 A CN201510729758 A CN 201510729758A CN 105389881 A CN105389881 A CN 105389881A
Authority
CN
China
Prior art keywords
user
service
information
time
trade company
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201510729758.3A
Other languages
Chinese (zh)
Inventor
程丽娟
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hefei Ozou Information Technology Co Ltd
Original Assignee
Hefei Ozou Information Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hefei Ozou Information Technology Co Ltd filed Critical Hefei Ozou Information Technology Co Ltd
Priority to CN201510729758.3A priority Critical patent/CN105389881A/en
Publication of CN105389881A publication Critical patent/CN105389881A/en
Pending legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Abstract

The invention provides a method and device for predicting waiting time during queueing. The device is mainly composed of a server side, a commercial tenant side and a user side. The commercial tenant side collects data information through related routes and uploads the information to the server side. The user side calculates the average service time of a single number and the predicted time before the number of a user according to the related data information. By means of the method, the aims of conveniently and rapidly checking the current queueing situation in real time and reasonably arranging time can be achieved.

Description

A kind of method of precognition stand-by period of queuing up and device
Technical field
The present invention relates to a kind of areas of information technology, particularly relate to method and the device of a kind of precognition stand-by period of queuing up.
Background technology
In actual life, go to handle certain business, when people is many, in order to keep order, most of enterprise or mechanism all carry out the number of getting and wait in line, as hospital, bank, national service location etc.
Along with informationalized development, Some Enterprises or service location also achieve online order, but are no matter which kind of is registered mode, and people inevitably spend the lead of certain hour to go on-the-spot wait.
This wait at the scene has many unfavorable, and as the safety of losing time and gathering of people causes, environmental problem, particularly hospital, easily forms cross infection in hospital.
Summary of the invention
In view of this, fundamental purpose of the present invention is to provide method and the device of a kind of precognition stand-by period of queuing up, and in time to the row number situation that user feedback is current, reaches precognition waiting time and the object of reasonable arrangement time.
The technical scheme that technical solution problem of the present invention adopts is as follows:
The invention provides a kind of method of precognition stand-by period of queuing up:
The relevant information of Remote Acquisitioning service provider, include but not limited to number sequence of user oneself, current serviced number sequence, time that number sequence, services that service starts start, current time, the trade company number of this service provider and the user number of user, the scheduled time of single sequence serviced averaging time and distance users oneself number sequence is gone out according to associated information calculation, facilitate user's reasonable arrangement stand-by period, and suitable reminding user.
Trade company also can obtain the next position by service object simultaneously, judges whether that calling is also to skip this user.
The invention provides the device of a kind of precognition stand-by period of queuing up:
Primarily of service end, trade company's end, user side composition.
Trade company's end runs on enterprise or mechanism, collected by relevant approach and include but not limited to current serviced number sequence, time that number sequence that service starts, services start, current time, the trade company number of this service provider and the user number of user, the related data of collection is uploaded to service end, and the positional information being only second to next item sequence of current serviced sequence is obtained from service end, whether convenient service main body judges calls out also is to skip this user.
User side runs in domestic consumer's mobile terminal device, obtains the information that trade company's end is collected from service end, and calculates the time estimating to wait for, the positional information that upload user is current simultaneously, can also according to position and time suitable reminding user.
The approach of trade company's end collection information, includes but not limited to, the system interface of service provider, swiping card equipment, calling-number device, display device.
Accompanying drawing explanation
Fig. 1 is method and the device schematic diagram of a kind of precognition stand-by period of queuing up.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.Based on the embodiment in the present invention, those skilled in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
The embodiment of the present invention provides method and the device of a kind of precognition stand-by period of queuing up, and can check current row number situation and precognition waiting time effectively, accurately, below will be described in detail by this method.
As shown in Figure 1, the device that the present invention relates to is primarily of service end, trade company's end, user side composition.
Trade company's end runs on enterprise or mechanism, this preferred embodiment is mainly correlated with by service organization the interface of the equipment of calling out the numbers, obtain current serviced number sequence, time that number sequence, services that service starts start, the identity information of current time and this trade company and other think the relevant information being necessary to obtain, and relevant information is uploaded to service end.
When the domestic consumer of user side needs certain to serve, corresponding service provider can be selected from service end, and to provide or comparison goes out number sequence obtained, the relevant information of trade company's end is obtained by service end, calculating the time needed for the single object of this trade company's average service, by obtaining number sequence and number sequence of oneself of this trade company's current service, utilizing the average service single time, calculate the time estimating row number, facilitate user oneself reasonably to arrange the time.
Trade company's end is when the conversion of each sequence simultaneously, by service end request next number sequence or certain lead, the position at request active user place, if this position and current merchant location differ by more than certain scope, this user can be reminded, invite gap also can directly skip this user comparatively greatly, reach time-saving object.

Claims (5)

1. queue up and predict the method for stand-by period, be primarily characterized in that:
The relevant information of Remote Acquisitioning service provider, goes out the scheduled time of single sequence serviced averaging time and distance users oneself number sequence, facilitates user's reasonable arrangement stand-by period according to associated information calculation, and reminding user in due course;
Service provider can obtain the next position by service object, judges whether that calling is also to skip this service object.
2. method according to claim 1, the information of acquisition comprises:
Include but not limited to number sequence of user oneself, current serviced number sequence, time that number sequence, services that service starts start, current time, the trade company number of this service provider and the user number of user.
3. queue up and predict the device of stand-by period, be primarily characterized in that:
Be made up of service end, trade company's end, user side;
Trade company's end runs on enterprise or mechanism, relevant information is collected by relevant approach, collection information is uploaded to service end, and obtains the positional information of next number sequence of current serviced object from service end, whether convenient service main body judges calls out also is to skip this user;
User side runs in domestic consumer's mobile terminal device, obtains the information that trade company's end is collected from service end, and calculates the time estimating to wait for, and the positional information that upload user is current, suitably remind active user according to position and time.
4. device according to claim 3, is primarily characterized in that:
User side energy upload location information, facilitates trade company to hold and judges next call object, and remind active user.
5. device according to claim 3, is primarily characterized in that:
The approach of collection information includes but not limited to, the system interface of service provider, swiping card equipment, calling-number device, display device.
CN201510729758.3A 2015-11-02 2015-11-02 Method and device for predicting waiting time during queueing Pending CN105389881A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201510729758.3A CN105389881A (en) 2015-11-02 2015-11-02 Method and device for predicting waiting time during queueing

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510729758.3A CN105389881A (en) 2015-11-02 2015-11-02 Method and device for predicting waiting time during queueing

Publications (1)

Publication Number Publication Date
CN105389881A true CN105389881A (en) 2016-03-09

Family

ID=55422125

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201510729758.3A Pending CN105389881A (en) 2015-11-02 2015-11-02 Method and device for predicting waiting time during queueing

Country Status (1)

Country Link
CN (1) CN105389881A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106296955A (en) * 2016-09-09 2017-01-04 深圳怡化电脑股份有限公司 Queuing strategy based on wireless terminal and device
CN112419578A (en) * 2020-11-18 2021-02-26 广东电网有限责任公司佛山供电局 Network online reservation and intelligent reminding system and implementation method thereof

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002084556A1 (en) * 2001-04-06 2002-10-24 Sven Prytz Method and system for providing information of queue situations and for ranging of queuing clients in service entities
CN102226921A (en) * 2010-07-03 2011-10-26 郑志豪 Queuing method and system based on positioning technology
CN102957997A (en) * 2012-11-02 2013-03-06 北京小米科技有限责任公司 Resource acquisition method, device and system based on geographic position
CN103366437A (en) * 2013-07-19 2013-10-23 魏国辰 Queuing number-taking processing method, and server and system for queuing number-taking processing

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002084556A1 (en) * 2001-04-06 2002-10-24 Sven Prytz Method and system for providing information of queue situations and for ranging of queuing clients in service entities
CN102226921A (en) * 2010-07-03 2011-10-26 郑志豪 Queuing method and system based on positioning technology
CN102957997A (en) * 2012-11-02 2013-03-06 北京小米科技有限责任公司 Resource acquisition method, device and system based on geographic position
CN103366437A (en) * 2013-07-19 2013-10-23 魏国辰 Queuing number-taking processing method, and server and system for queuing number-taking processing

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106296955A (en) * 2016-09-09 2017-01-04 深圳怡化电脑股份有限公司 Queuing strategy based on wireless terminal and device
CN112419578A (en) * 2020-11-18 2021-02-26 广东电网有限责任公司佛山供电局 Network online reservation and intelligent reminding system and implementation method thereof

Similar Documents

Publication Publication Date Title
CN102521909B (en) queuing service processing method and system
CN104166901A (en) Fault urgent repair site auxiliary mobile platform based on distribution network
TWI677847B (en) Server and method for hospital registration
CN108053042A (en) A kind of outage information is reported and submitted and delivery system
CN104537752A (en) Queuing method, cloud server and system
EP2518937A3 (en) Systems for enabling subscriber monitoring of telecommunications network usage and service plans
CN105632004A (en) Multifunctional queuing and calling system
CN201910087U (en) Number calling device and queuing system for bank outlets
CN104008594A (en) Queuing method, client and server
CN106971444A (en) A kind of reservation row number method and system based on customer position information
CN102568070A (en) System, method and device for implementing numbering service of mobile terminal
CN111050280B (en) Attendance positioning judgment method, attendance method and system and mobile terminal
CN102567929A (en) Appointment system
CN104754151A (en) Bank queuing communication method and system
CN102957997A (en) Resource acquisition method, device and system based on geographic position
CN104065786A (en) Method for marking frequently-called number of contact and mobile terminal
US8811598B2 (en) Scheduling an agent based on a contact center history
CN104240053A (en) Method for planning travel of vehicle for dispatch
CN105046802A (en) Multi-counter based bank queuing and number calling method and system
CN105389881A (en) Method and device for predicting waiting time during queueing
CN202404648U (en) Seat distributing system for public reading room
CN104573922A (en) Designated check-in system and method for enterprise mobile office platform
CN101854369A (en) Remote information notification system and method
CN204883843U (en) Commercial building staff management system that registers
CN106611455A (en) WeChat platform system of queuing system and implementation method thereof

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
WD01 Invention patent application deemed withdrawn after publication
WD01 Invention patent application deemed withdrawn after publication

Application publication date: 20160309