CN102567929A - Appointment system - Google Patents

Appointment system Download PDF

Info

Publication number
CN102567929A
CN102567929A CN2011104183281A CN201110418328A CN102567929A CN 102567929 A CN102567929 A CN 102567929A CN 2011104183281 A CN2011104183281 A CN 2011104183281A CN 201110418328 A CN201110418328 A CN 201110418328A CN 102567929 A CN102567929 A CN 102567929A
Authority
CN
China
Prior art keywords
reservation
registering
subsystem
appointment
customer service
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN2011104183281A
Other languages
Chinese (zh)
Inventor
张玲
黄红梅
周海舟
汪鹏
周玲
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Third Military Medical University TMMU
First Affiliated Hospital of TMMU
Original Assignee
First Affiliated Hospital of TMMU
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by First Affiliated Hospital of TMMU filed Critical First Affiliated Hospital of TMMU
Priority to CN2011104183281A priority Critical patent/CN102567929A/en
Publication of CN102567929A publication Critical patent/CN102567929A/en
Pending legal-status Critical Current

Links

Images

Landscapes

  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The invention relates to the technical field of appointment, in particular to an appointment system. The system comprises an appointment information database, a customer service subsystem and a website appointment subsystem, wherein the website appointment subsystem transmits an appointment entry page to a client according to a client request and feeds appointment request information entered through the client back to the customer service subsystem; the customer service subsystem comprises an appointment request information display module and an email notification module; the appointment request information display module updates and displays the appointment request information in real time; and the appointment request information is processed by customer service personnel and is input into the appointment information database, and an appointment result is transmitted by the email notification module. Website appointment is realized by that: a patient logs in a hospital website and enters appointment information; and email appointment is realized by that: the patient is only required to send an email which comprises the appointment information to a specified email address. By the appointment system, registration and payment are not required, appointment procedures are simple, and the system is convenient to use.

Description

The reservation hospital registration system
Technical field
The present invention relates to preengage the technical field of registering, be specifically related to a kind of reservation hospital registration system.
Background technology
In the unit that the reservation of needs such as hospital is registered and arranged in numerical order, registering usually must be through artificial window services, and convenient, flexible inadequately, patient's queuing is wasted time and energy, and has also taken the personnel and the place resource of hospital.The self-service reservation hospital registration system that some other approach are also arranged in the prior art; Like publication number is system and the method thereof that the self-service reservation of the disclosed a kind of multipath of Chinese invention patent Shen Qing Publication instructions of CN101944243A is registered; But its complex structure, program is loaded down with trivial details, needs registration and use online payment to preengage and registers; Give the patient, the middle-older patient of particularly being unfamiliar with the network use brings new trouble.
Summary of the invention
The objective of the invention is, a kind of structure, reservation hospital registration system that program is simple, easy-to-use are provided.
The objective of the invention is to realize like this:
The reservation hospital registration system; Comprise the information database of registering, customer service subsystem and the website reservation subsystem of registering, the reservation subsystem of registering in said website is answered client-requested, sends the reservation typing page of registering to client; And the reservation of the client typing solicited message of registering fed back to the customer service subsystem; Said customer service subsystem comprises reservation register solicited message display module, email notification module, and the said reservation information display module real-time update explicit reservation solicited message of registering of registering is after being handled by the contact staff; Import the information database of registering, and send the result that registers through the email notification module.
Further, also comprise the mailbox reservation subsystem of registering, the said mailbox subsystem of registering reads register information and output to the customer service subsystem of reservation from mailbox is registered in preset reservation.
Further; Also comprise the note reservation subsystem of registering; Said note is preengage the subsystem of registering and is comprised gsm communication module and data transformation interface, and said gsm communication module receives preengages the note of registering, and the reservation information of registering is wherein outputed to the customer service subsystem through data transformation interface.
Further, also comprise the subsystem of registering of reserving by phone, the contact staff receives calls after reservation registers, and artificial input customer service subsystem is handled.
Further, also comprise the scene number of the getting machine of registering, the said scene number of the getting machine of registering is electrically connected with the information database of registering, and the said scene number of the getting machine of registering is used for the self-service input information of registering and registers, and the input number of getting information is carried out the self-service number of getting.
Further, also comprise the blacklist subsystem, said blacklist subsystem will be included blacklist in above the register client of number of not getting of success load and cancellation reservation of the reservation of pre-determined number.
Reservation hospital registration system of the present invention; Can preengage through multipaths such as website, Email, phone, notes and register; Wherein the website reservation is registered and is logined the hospital website by the patient; The typing reservation information of registering is just accomplished reservation and is registered, and the mailbox reservation is registered and then only needed the patient to send a package to the mailbox of appointment to draw together the register mail of information of reservation and just can accomplish to preengage and register, need not register and pay the fees; The patient only need correctly fill in the information of oneself and confirm just, and registration fee just need be paid when the prescription on individual diagnosis number of getting on the same day.The same day, I went to a doctor at institute if the patient is because of certain concrete reason can not be gone to a doctor in reservation; Can be at the phone or the work people institute cancellation reservation of the mode let me know institute of mailbox the previous day of going to a doctor; Because of the patient does not pay any expense, need not my institute's scene number of moving back and expense, save time to patient.
Description of drawings
Fig. 1 shows the structural representation that the present invention preengages hospital registration system.
Embodiment
As shown in Figure 1; The reservation hospital registration system of present embodiment comprises the information database of registering, customer service subsystem, website reservation register subsystem, mailbox reservation register subsystem, note reservation register subsystem, subsystem, scene the register number of getting machine and the blacklist subsystem of registering of reserving by phone
The reservation subsystem of registering in said website is answered client-requested, sends the reservation typing page of registering to client, and the reservation of the client typing solicited message of registering is fed back to the customer service subsystem;
The said mailbox subsystem of registering reads register information and output to the customer service subsystem of reservation from mailbox is registered in preset reservation.
Said note is preengage the subsystem of registering and is comprised gsm communication module and data transformation interface, and said gsm communication module receives preengages the note of registering, and the reservation information of registering is wherein outputed to the customer service subsystem through data transformation interface.
The said subsystem of registering of reserving by phone comprises preset base and/or mobile phone, and the contact staff receives calls after reservation registers, and artificial input customer service subsystem is handled.
The said scene number of the getting machine of registering is electrically connected with the information database of registering, and the said scene number of the getting machine of registering is used for the self-service input information of registering and registers, and the input number of getting information is carried out the self-service number of getting.
Said customer service subsystem comprises preengages register solicited message display module, email notification module; The said reservation information display module real-time update explicit reservation solicited message of registering of registering; After contact staff's processing; Import the information database of registering, and send the result that registers through the email notification module.
Also comprise the blacklist subsystem, said blacklist subsystem will be included blacklist in above the register client of number of not getting of success load and cancellation reservation of the reservation of pre-determined number, block its later reservation authority of registering and use restraint.
Should be pointed out that the above embodiment can make those skilled in the art more fully understand the invention, but do not limit the present invention in any way creation.Therefore; Although this instructions has carried out detailed explanation with reference to accompanying drawing and embodiment to the invention,, those skilled in the art are to be understood that; Still can make amendment or be equal to replacement the invention; In a word, all do not break away from the technical scheme and the improvement thereof of the spirit and the scope of the invention, and it all should be encompassed in the middle of the protection domain of the invention patent.

Claims (6)

1. reservation hospital registration system; It is characterized in that: comprise the information database of registering, customer service subsystem and the website reservation subsystem of registering, the reservation subsystem of registering in said website is answered client-requested, sends the reservation typing page of registering to client; And the reservation of the client typing solicited message of registering fed back to the customer service subsystem; Said customer service subsystem comprises reservation register solicited message display module, email notification module, and the said reservation information display module real-time update explicit reservation solicited message of registering of registering is after being handled by the contact staff; Import the information database of registering, and send the result that registers through the email notification module.
2. reservation hospital registration system as claimed in claim 1 is characterized in that: also comprise the mailbox reservation subsystem of registering, the said mailbox subsystem of registering reads register information and output to the customer service subsystem of reservation from mailbox is registered in preset reservation.
3. reservation hospital registration system as claimed in claim 2; It is characterized in that: also comprise the note reservation subsystem of registering; Said note is preengage the subsystem of registering and is comprised gsm communication module and data transformation interface; Said gsm communication module receives preengages the note of registering, and the reservation information of registering is wherein outputed to the customer service subsystem through data transformation interface.
4. reservation hospital registration system as claimed in claim 3 is characterized in that: also comprise receive calls the subsystem of registering of reserving by phone, contact staff reservation register after, artificial input customer service subsystem is handled.
5. reservation hospital registration system as claimed in claim 4; It is characterized in that: also comprise the scene number of the getting machine of registering; The said scene number of the getting machine of registering is electrically connected with the information database of registering; The said scene number of the getting machine of registering is used for the self-service input information of registering and registers, and the input number of getting information is carried out the self-service number of getting.
6. like each described reservation hospital registration system in the claim 1 to 5, it is characterized in that: also comprise the blacklist subsystem, said blacklist subsystem will be included blacklist in above the register client of number of not getting of success load and cancellation reservation of the reservation of pre-determined number.
CN2011104183281A 2011-12-14 2011-12-14 Appointment system Pending CN102567929A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN2011104183281A CN102567929A (en) 2011-12-14 2011-12-14 Appointment system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN2011104183281A CN102567929A (en) 2011-12-14 2011-12-14 Appointment system

Publications (1)

Publication Number Publication Date
CN102567929A true CN102567929A (en) 2012-07-11

Family

ID=46413285

Family Applications (1)

Application Number Title Priority Date Filing Date
CN2011104183281A Pending CN102567929A (en) 2011-12-14 2011-12-14 Appointment system

Country Status (1)

Country Link
CN (1) CN102567929A (en)

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102831560A (en) * 2012-08-14 2012-12-19 苏州仁耀商务信息咨询有限公司 Registration management system
CN102831484A (en) * 2012-08-14 2012-12-19 苏州仁耀商务信息咨询有限公司 Appointment registration system
CN104866907A (en) * 2015-03-31 2015-08-26 太仓云联信息科技有限公司 Self-service on-line hospital registration booking medical system
CN105118134A (en) * 2015-08-10 2015-12-02 南威软件股份有限公司 Business hall window queuing system capable of exchanging orders
CN106156521A (en) * 2016-07-28 2016-11-23 苏州市享乐惠信息科技有限公司 A kind of intelligent hospital management system
CN107302487A (en) * 2016-04-15 2017-10-27 平安科技(深圳)有限公司 Number obtaining method and system on line
CN107680239A (en) * 2017-09-15 2018-02-09 深圳怡化电脑股份有限公司 Transaction row number method, apparatus, system and electronic equipment
CN109063882A (en) * 2015-07-24 2018-12-21 杭州虹晟信息科技有限公司 Meal ordering system seat preordering method
CN109192287A (en) * 2018-08-21 2019-01-11 中国联合网络通信集团有限公司 Hospital's hospital register method and device based on block chain
CN111584055A (en) * 2020-05-07 2020-08-25 贵州省邮电规划设计院有限公司 Intelligent diagnosis guiding system
CN114386642A (en) * 2022-01-14 2022-04-22 武汉源启科技股份有限公司 Method and device for releasing reserved number

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1798029A (en) * 2004-12-24 2006-07-05 上海雷硕医疗器械有限公司 Registration system of medical treatment for seeing a doctor based on network
CN101257503A (en) * 2007-02-06 2008-09-03 北京邮电大学 Wireless remote visiting hospital register method

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1798029A (en) * 2004-12-24 2006-07-05 上海雷硕医疗器械有限公司 Registration system of medical treatment for seeing a doctor based on network
CN101257503A (en) * 2007-02-06 2008-09-03 北京邮电大学 Wireless remote visiting hospital register method

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
张秋霞等: "实行门诊预约挂号分时段就诊服务的体会", 《医院管理论坛》 *

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102831560A (en) * 2012-08-14 2012-12-19 苏州仁耀商务信息咨询有限公司 Registration management system
CN102831484A (en) * 2012-08-14 2012-12-19 苏州仁耀商务信息咨询有限公司 Appointment registration system
CN104866907A (en) * 2015-03-31 2015-08-26 太仓云联信息科技有限公司 Self-service on-line hospital registration booking medical system
CN109063882A (en) * 2015-07-24 2018-12-21 杭州虹晟信息科技有限公司 Meal ordering system seat preordering method
CN109063881A (en) * 2015-07-24 2018-12-21 杭州虹晟信息科技有限公司 Meal ordering system seat reservation system
CN105118134A (en) * 2015-08-10 2015-12-02 南威软件股份有限公司 Business hall window queuing system capable of exchanging orders
CN107302487A (en) * 2016-04-15 2017-10-27 平安科技(深圳)有限公司 Number obtaining method and system on line
CN106156521A (en) * 2016-07-28 2016-11-23 苏州市享乐惠信息科技有限公司 A kind of intelligent hospital management system
CN107680239A (en) * 2017-09-15 2018-02-09 深圳怡化电脑股份有限公司 Transaction row number method, apparatus, system and electronic equipment
CN109192287A (en) * 2018-08-21 2019-01-11 中国联合网络通信集团有限公司 Hospital's hospital register method and device based on block chain
CN111584055A (en) * 2020-05-07 2020-08-25 贵州省邮电规划设计院有限公司 Intelligent diagnosis guiding system
CN114386642A (en) * 2022-01-14 2022-04-22 武汉源启科技股份有限公司 Method and device for releasing reserved number

Similar Documents

Publication Publication Date Title
CN102567929A (en) Appointment system
CN105469492A (en) Outpatient service registration queuing server and outpatient service registration queuing method
US10554612B2 (en) Information exchange system, method, and apparatus for making medical appointments
CN102324084A (en) Medical treatment prescription on individual diagnosis mobile phone reservation guiding payment system
CN105069706A (en) Method and system for mobile oiling through mobile internet
US20150088782A1 (en) Intelligent customer queuing and notification system
JP5667993B2 (en) Standby order management system, management apparatus, standby order management method, and standby order management program
JP6053076B1 (en) Management system and communication system
JP2008003975A (en) Parking lot management system, parking lot management method, management server and program therefor
CN104601626A (en) Customer visit method based on mobile terminal
JPWO2008053707A1 (en) Information providing system and information providing method
KR101596904B1 (en) Delivery ordering service system, method thereof and terminal for service ordering delivery
CN112052975A (en) Bank outlet personnel scheduling method and device
KR20200009973A (en) System for collecting waste and method thereof
EP2913785A1 (en) Virtual queue management system
CN106204869A (en) Row number based reminding method and system
CN103635878A (en) Information distribution system and method thereof
EP2750338B1 (en) Facility for message-based conversations
JP5755289B2 (en) Information processing apparatus and method
JP2013193856A (en) Delivery support device, delivery support system, and delivery support method
US9369573B2 (en) Method and apparatus for implementing inquiry callback and information update services
KR20150033270A (en) Device, method for path finding and computer readable recording medium recording prgram for implementing the method
CN101267406A (en) A method and system for realizing company office service based on SMS exchange telephone
CN103824369A (en) Queuing machine based on mobile phone short message appointment
KR101331555B1 (en) apparatus, system and method for relay of message service

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication

Application publication date: 20120711

RJ01 Rejection of invention patent application after publication