CN102226921A - Queuing method and system based on positioning technology - Google Patents
Queuing method and system based on positioning technology Download PDFInfo
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- CN102226921A CN102226921A CN 201110113269 CN201110113269A CN102226921A CN 102226921 A CN102226921 A CN 102226921A CN 201110113269 CN201110113269 CN 201110113269 CN 201110113269 A CN201110113269 A CN 201110113269A CN 102226921 A CN102226921 A CN 102226921A
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Abstract
The invention provides a queuing method based on the positioning technology, relating to the field of queueing and the mobile positioning technology. The queuing method comprises the following steps: A, storing the geographic location information corresponding to a queue in advance, wherein the location is the geographic location of a service counter or a business hall at which the service counter locates; B, taking the sole identification number of an MS (mobile station) as a number-extracting basis, allocating the queuing number of the queue in accordance with an application, and storing the association record between the queuing number and the sole identification number of the MS; C. positioning the geographic location of the MS before the queuing number is called; and D, calling the queuing number if the distance between the geographic location of the queue and the geographic location of the MS is in the permitted range. If the MS locates at a position within 200 meters of the business hall at which the queue locates, namely within the permitted range, a client can be confirmed to be in the queuing site basically without positioning the client location accurately. The invention also provides a system realizing the method. The remarkable improvement of the scheme is that: the matured mobile position technology is applied to the queuing field, which not only avoids the dead number effectively and providing convenience to the clients.
Description
Affiliated technical field
The present invention relates to the queuing field, relate to location technology.
Background technology
The queuing systems that industry adopted such as present bank, public security, telecommunications, hospital, when the client does not think transacting business because of certain reason, or leave the business hall and return when late as the client, both of these case causes the equipment of calling out the numbers spacing, causes other client and staff in wait to lose time.When the queuing client is many more, abandon lining up midway or late client many more, the problem of losing time is outstanding more.
For making things convenient for the client, remote number obtaining is a trend, but remote number obtaining more increases randomness, and the spacing problem will be more outstanding.
The scheme of application number 200710027670.2 (applying date 20070424), prediction can enter the time period of secondary queuing system when output queue number, if the client was placed on the bar code of number list on the recognizer in this time period, after system reads information, this number enters the secondary queuing system, and the queue number that only enters the secondary queuing system just can be called out.This scheme has significantly reduced spacing, weak point, and the number list will be printed by system, is unfavorable for remote number obtaining; The client must will deliver to the number list on the recognizer and distinguish before take turns to, and increased client's trouble.
The scheme of application number 200710091280.1 (applying date 20070328) and 200810002494.1 (applyings date 20080102), queue number close on take turns to before, notifications the client confirm, the queue number of confirming enters the pre-service formation, and the queue number that only enters the pre-service formation just can be called out.This scheme allows remote number obtaining, but the client must confirm before taking turns at the scene, increases the client equally and bothers.
To the location of mobile station MS, a kind of is the location, base station, and another kind is the GPS location.First kind with position and base station between distance from relevant, the city is about 50～200 meters, several kilometers in suburb; The method of a kind of positioning mobile terminal by single base station that application number 200510057040.0 is described, the root mean square of its measurement error value is 86.6 meters, and is higher than traditional base station bearing accuracy.Second kind GPS bearing accuracy is higher, about 15 meters, but requires that the GPS chip is arranged in the mobile station MS.And based on the Location based service of CDMA1X network, precision can reach about 10 meters under the sunny out of doors weather.
Summary of the invention
The present invention provides a kind of queuing strategy based on location technology for solving the technological deficiency of existing queuing system, and this method can effectively be rejected spacing, makes things convenient for the client again.
For achieving the above object, the queuing strategy based on location technology that this programme provides may further comprise the steps:
A, preserve the corresponding geographical location information of formation in advance;
B, with the unique identifying number of mobile station MS as the number of getting foundation, according to application, distribute the queue number of described formation, and preserve the associated record of described queue number and described mobile station MS unique identifying number;
Before C, described queue number are called out the numbers, locate the geographic position of described mobile station MS;
D, if the distance in the geographic position of the corresponding geographic position of described formation and mobile station MS in allowed limits, described queue number is called out the numbers.
The corresponding geographical location information of described formation can be the geographic position of information desk, also can be the geographic position of the residing business hall of information desk; Geographical location information is represented with longitude and latitude; The geographic position can be to be the center of circle with the point coordinate, is the circular scope of R with the distance radius, and this circle is the circle that comprises all areas of business hall and radius minimum.
The unique identifying number of described mobile station MS can be the card number of SIM card; If mobile station MS is a mobile phone, then unique identifying number is a phone number.
Concrete steps C may further comprise the steps:
Send the unique identifying number of described mobile station MS to mobile communication system;
Mobile communication system is according to the unique identifying number of described mobile station MS, and the base station pilot signals that reports of mobile station MS,
Calculate the geographic position of described mobile station MS;
Mobile communication system is exported the geographic position of described mobile station MS.
The scope of described permission, be 200 meters away from edge of described circle with interior geographic position scope.Close on when taking turns at queue number, system can transmitting short message to mobile station MS reminding the client, so in 200 meters of information desk or business halls, can confirm the client substantially just at the scene, corresponding queue number is effective number.
The described queue number of step B is in the predicted time that goes out to be called out the numbers of minute timing; Forecast method is by the analysis of history data, when historical data more after a little while, adopt exponential smoothing or auto-regressive analysis method to predict that respectively the expectation of each queue number on the same day is by the time of calling out the numbers; When historical data more for a long time, adopt relevant function method to analyze the expectation of each queue number on the same day by the time of calling out the numbers.
The application provides the queuing system based on location technology simultaneously, comprises client terminal, mobile station MS, queuing server and the equipment of calling out the numbers, and it is characterized in that, the queuing server is preserved the geographic position of formation correspondence in advance; Client terminal is used to send the application signal of the unique identifying number that comprises mobile station MS, and the queuing server is according to the queue number of application signal allocation respective queue; Before described queue number was called out the numbers, the queuing server applied for that to the location that movable positioning system sends the unique identifying number that comprises mobile station MS movable positioning system is oriented the geographic position of described mobile station MS, and exported this geographic position to the queuing server; The queuing server judges according to the geographic position of described mobile station MS whether described queue number is effective, if the distance in the geographic position corresponding with described formation, the geographic position of described mobile station MS in allowed limits, then this queue number is effective; The equipment of calling out the numbers is called out the numbers to effective queue number.
Described movable positioning system comprises mobile communication system and GPS GPS.
If described movable positioning system mobile communication system, position fixing process is as follows:
The queuing server sends the unique identifying number of described mobile station MS to mobile communication system;
Mobile communication system is according to the unique identifying number of described mobile station MS, and the base station pilot signals that reports of mobile station MS, the geographic position of calculating described mobile station MS;
Mobile communication system is exported the geographic position of described mobile station MS, and is transferred to the queuing server.
Described client terminal and described transfer table can be same equipment; If described mobile station MS mobile phone, then unique identifying number is a phone number.
Obvious progress of the present invention is, existing, ripe mobile positioning technique is applied to the queuing field, both made things convenient for the client, effectively rejected spacing again, improved the efficiency of service of information desk.
Description of drawings
Fig. 1 is the structural representation of the embodiment of the invention.
Fig. 2 is location client at the scene the schematic diagram whether of the embodiment of the invention.
Fig. 3 is the method flow diagram of truth example of the present invention.
Embodiment
Below the specific embodiment of the present invention is done to describe more specifically.Should be noted that following description is in order more to clearly demonstrate the present invention, is not in order to limit the present invention.
Embodiment one
Fig. 1 is the structural representation of the embodiment of the invention.System comprises: queuing server, client terminal, LED equipment, confirm device, the equipment of calling out the numbers, mobile phone, the server of wherein lining up links to each other with gsm communication system by InterNet.
The queuing server comprises storage unit, Short Message Service Gateway and predicting unit, wherein storage unit is used for the geographic position of stores service platform, be used for store queue number, the state of queue number comprises effectively and is invalid, system judges that client's queue number at the scene is effective, at the scene invalid not, judge that situation has two kinds at the scene: the one, find at the scene by the gsm communication system location, the 2nd, the client is by confirming what device was done to confirm.Short Message Service Gateway is used for closing on when taking turns at queue number, reminds to the sending short message by mobile phone that queue number is relevant.Predicting unit is used to predict taking turns to the time of each queue number, and forecast method is by the analysis of history data, comprises adopting exponential smoothing or auto-regressive analysis method or relevant function method, and each Forecasting Methodology brief introduction is as follows:
The fundamental formular of lot number smoothing method is:
St＝ayt+(1-a)St-1
In the formula, the smooth value of St--time t, i.e. pretest value;
The actual value of yt--time t;
The actual value of St-1--time t-1;
A--smoothing constant, its span are [0,1];
The expectation of queue number N took turns to the time for the same day, was the function that the expectation of the queue number N of yesterday takes turns to the time, yesterday be the function of the day before yesterday, by that analogy, first day the expectation time of taking turns to is got first day actual wheel to the time.
Auto-regressive analysis is promptly set up the model that prediction took turns to the time same day according to the rule of time that takes turns in the past of queue number N, Here it is autoregressive model,
Formula as: Yt=f (Yt-1, Yt-2 ...),
Yt is that the expectation of queue number N on the same day takes turns to the time in the formula;
Yt-1 be the previous day queue number N actual wheel to the time;
Yt-2 be more the previous day queue number N actual wheel to the time.
Correlation analysis, promptly the date on the same day what day belongs to, attributes such as red-letter day, which year, which, which number, weather condition are as the analysis foundation moon, before the system assignment queue number, with the highest one day the data of correlativity on the same day as predicted value when day data; And, behind system operation several hrs, can also be according to the data of the actual motion on the same day, choose with the highest one day the data of history dependence as predicting the outcome according to revising.
Client terminal is used for sending application queue number signal, and the application signal comprises phone number, specifically can adopt WEB, WAP mode, and Fig. 5 is the application interface of adopting the WAP mode; If adopt the WEB mode, also need to increase authentication function to cell-phone number, be effective client with checking, avoid the phone number application of client with others; Also can be by sending short message by mobile phone, call the mode application, this dual mode is the same with the WAP mode, client terminal is a mobile phone itself.
LED equipment is used for reminding at the scene the client, when gsm communication system judges that by locating cellphone the client is not at the scene the time, when perhaps the client does not adopt the phone number number of getting, close on when taking turns at queue number, LED equipment reminds the client to go to the affirmation device to confirm at the scene, and the queue number of confirming still is effective queue number.
Confirm that device is used to the client that the affirmation interface is provided, when the client at the scene and system can't discern the time, the client can remind according to LED equipment, go to and confirm that device confirms.
The equipment of calling out the numbers is only called out the numbers to effective queue number.
Fig. 2 is location client at the scene the schematic diagram whether of the embodiment of the invention.Gsm communication system comprises base station sub-system BSS and network subsystem NSS, and network subsystem NSS comprises mobile services switching centre MSC, and homing user position register HLR, calling party location register VLR.Mobile phone is constantly tested the pilot signal of peripheral base station, and reports gsm communication system, and MSC also upgrades partly data of calling party location register VLR according to its up-to-date reporting information request of obtaining.When sending phone number to gsm communication system, the queuing server does the location application, the base station pilot signals that MSC reports according to mobile phone among cell-phone number and the calling party location register VLR, calculate the geographic position of mobile phone, and return the geographic position of mobile phone to the queuing server.The queuing server is made comparisons the geographic position of this geographic position and business hall, if distance is then judged the client at the scene in 200 meters, this queue number is effective.
Fig. 3 is the method flow diagram of truth example of the present invention.Step 1, the queuing server is preserved the corresponding geographical location information of formation in advance, and present embodiment is the latitude and longitude information of preserving the position, business hall; And the quilt that dopes each queue number is in advance called out the numbers the time, promptly takes turns to the time.Step 2, with the application of WAP mode, the queuing server distributes queue number according to cell-phone number, preserves the record that cell-phone number and queue number are associated simultaneously by mobile phone.Step 3, this queue number closes on when taking turns to, and shifts to an earlier date 5 numbers, and transmitting short message reminds the client to reach the spot on time to the cell-phone number that is associated, and is A20 such as this queue number, when then calling out the numbers A15, the prompting of sending short messages.Step 4, the queuing server sends cell-phone number to mobile communication system, and application positions this mobile phone, and mobile communication system is according to cell-phone number, and the base station pilot signals that reports of mobile phone, the geographic position of calculating mobile phone, and the positional information of passback mobile phone.Step 5, the queuing server compares the geographic position of mobile phone and the corresponding geographic position of formation, if distance is then judged the client at the scene in 200 meters, this queue number is effective.Step 6, if this queue number corresponding client can not be judged at the scene by system, then on-the-spot going to by LED prompting client confirmed the device affirmation, if the client confirms success, then this queue number is effective.Step 7, the equipment of calling out the numbers is called out the numbers to effective queue number, no matter be that system passes through the location determination client at the scene, or client oneself confirms that successfully the queuing of this client's correspondence is effective queue number.
This embodiment is an example with the positioning principle of gsm communication system, and targeting scheme is described, the present invention can also adopt GPS location, 3G technology location, then can reach higher bearing accuracy.
Claims (10)
1. queuing strategy based on location technology, its feature may further comprise the steps:
A, preserve the corresponding geographical location information of formation in advance;
B, with the unique identifying number of mobile station MS as the number of getting foundation, according to application, distribute the queue number of described formation, and preserve the associated record of described queue number and described mobile station MS unique identifying number;
Before C, described queue number are called out the numbers, locate the geographic position of described mobile station MS;
D, if the distance in the geographic position of the corresponding geographic position of described formation and mobile station MS in allowed limits, described queue number is called out the numbers.
2. a kind of queuing strategy based on location technology as claimed in claim 1 is characterized in that: the corresponding geographical location information of the described formation of steps A can be the geographic position of information desk, also can be the geographic position of the residing business hall of information desk; Geographical location information is represented with longitude and latitude; The geographic position can point coordinate be the center of circle, is the circular scope of R with the distance radius, and this circle is the circle that comprises all areas of business hall and radius minimum.
3. a kind of queuing strategy based on location technology as claimed in claim 1 is characterized in that: if described mobile station MS mobile phone, then unique identifying number is a phone number.
4. a kind of queuing strategy based on location technology as claimed in claim 1 is characterized in that: the queue number of the described formation of step B is in the predicted time that goes out to be called out the numbers of minute timing; Forecast method is by the analysis of history data, when historical data more after a little while, adopt exponential smoothing or auto-regressive analysis method to predict that respectively the expectation of each queue number on the same day is by the time of calling out the numbers; When historical data more for a long time, adopt relevant function method to analyze the expectation of each queue number on the same day by the time of calling out the numbers.
5. a kind of queuing strategy based on location technology as claimed in claim 1 is characterized in that step C may further comprise the steps:
C1, send the unique identifying number of described mobile station MS to mobile communication system;
C2, mobile communication system be according to the unique identifying number of described mobile station MS, and the base station pilot signals that reports of mobile station MS, the geographic position of calculating described mobile station MS;
C3, mobile communication system are exported the geographic position of described mobile station MS.
6. the queuing system based on location technology comprises client terminal, mobile station MS, queuing server and the equipment of calling out the numbers, and it is characterized in that, the queuing server is preserved the geographic position of formation correspondence in advance; Client terminal is used to send the application signal of the unique identifying number that comprises mobile station MS, and the queuing server is according to the queue number of application signal allocation respective queue; Before described queue number was called out the numbers, the queuing server applied for that to the location that movable positioning system sends the unique identifying number that comprises mobile station MS movable positioning system is oriented the geographic position of described mobile station MS, and exported this geographic position to the queuing server; The queuing server judges according to the geographic position of described mobile station MS whether described queue number is effective, if the distance in the geographic position corresponding with described formation, the geographic position of described mobile station MS in allowed limits, then this queue number is effective; The equipment of calling out the numbers is called out the numbers to effective queue number.
7. a kind of queuing system based on location technology as claimed in claim 6 is characterized in that: the corresponding geographical location information of described formation can be the geographic position of information desk, also can be the geographic position of the residing business hall of information desk; Geographical location information is represented with longitude and latitude; The geographic position can point coordinate be the center of circle, is the circular scope of R with the distance radius, and this circle is the circle that comprises all areas of business hall and radius minimum.
8. a kind of queuing system based on location technology as claimed in claim 1 is characterized in that: described client terminal and described mobile station MS can be same equipment; If described mobile station MS mobile phone, then unique identifying number is a phone number.
9. a kind of queuing system based on location technology as claimed in claim 1 is characterized in that, the queuing server sends the unique identifying number of described mobile station MS to mobile communication system;
Mobile communication system is according to the unique identifying number of described mobile station MS, and the base station pilot signals that reports of mobile station MS, the geographic position of calculating described mobile station MS;
Mobile communication system is exported the geographic position of described mobile station MS, and is transferred to the queuing server.
10. as claim 6,7 described a kind of queuing systems, it is characterized in that based on location technology:
Described " scope of permission ", be 200 meters away from edge of described circle with interior geographic position scope.
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| CN 201110113269 CN102226921A (en) | 2010-07-03 | 2011-04-24 | Queuing method and system based on positioning technology |
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| CN201010228416 | 2010-07-03 | ||
| CN201010228416.0 | 2010-07-26 | ||
| CN 201110113269 CN102226921A (en) | 2010-07-03 | 2011-04-24 | Queuing method and system based on positioning technology |
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Cited By (19)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102663848A (en) * | 2012-05-02 | 2012-09-12 | 熊建 | Wireless Internet queuing system and queuing method based on intelligent mobile terminal |
| CN102831688A (en) * | 2012-08-17 | 2012-12-19 | 孙永梅 | Queuing method and queuing system |
| GB2516875A (en) * | 2013-08-02 | 2015-02-11 | Barclays Bank Plc | Location-based navigation |
| CN105354910A (en) * | 2015-12-05 | 2016-02-24 | 黄大成 | Client-controlled type banking business introduction system |
| CN105389881A (en) * | 2015-11-02 | 2016-03-09 | 合肥哦走信息技术有限公司 | Method and device for predicting waiting time during queueing |
| CN105632003A (en) * | 2014-11-04 | 2016-06-01 | 香港理工大学深圳研究院 | Evaluation method and apparatus thereof for customs clearance port queuing time |
| CN105874512A (en) * | 2016-01-11 | 2016-08-17 | 程强 | Smart catering queuing method and system |
| CN105956674A (en) * | 2016-04-20 | 2016-09-21 | 中国联合网络通信集团有限公司 | Medical management control method and system |
| CN106296955A (en) * | 2016-09-09 | 2017-01-04 | 深圳怡化电脑股份有限公司 | Queuing strategy based on wireless terminal and device |
| CN108091030A (en) * | 2017-12-21 | 2018-05-29 | 中国联合网络通信集团有限公司 | Automatic row number treating method and apparatus |
| CN108846722A (en) * | 2018-06-04 | 2018-11-20 | 谭颖豪 | Drink self-help service method and its system |
| CN109377632A (en) * | 2018-09-21 | 2019-02-22 | 联想(北京)有限公司 | Queued notifications method and system, computer system and computer readable storage medium |
| CN109658580A (en) * | 2018-11-05 | 2019-04-19 | 广州医科大学附属第三医院 | Hospital's sequence based on customer mobile terminal is called out the numbers method and system |
| CN109934986A (en) * | 2019-02-28 | 2019-06-25 | 中国联合网络通信集团有限公司 | Queuing strategy, device, equipment and readable storage medium storing program for executing based on terminal |
| CN111429641A (en) * | 2020-02-28 | 2020-07-17 | 浙江口碑网络技术有限公司 | Order calling method, device and system |
| CN112184979A (en) * | 2020-08-13 | 2021-01-05 | 北京航天名翰网络科技有限公司 | Outpatient service sequencing and number calling system |
| CN112242019A (en) * | 2020-09-11 | 2021-01-19 | 南京景玉信息科技有限公司 | Hospital appointment registration system based on information technology and working method thereof |
| CN112735019A (en) * | 2021-01-20 | 2021-04-30 | 联仁健康医疗大数据科技股份有限公司 | Queuing guidance method, device, system, electronic equipment and storage medium |
| CN112863039A (en) * | 2019-11-28 | 2021-05-28 | 成都益嘉伟业科技有限公司 | Number calling machine |
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- 2011-04-24 CN CN 201110113269 patent/CN102226921A/en active Pending
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102663848A (en) * | 2012-05-02 | 2012-09-12 | 熊建 | Wireless Internet queuing system and queuing method based on intelligent mobile terminal |
| CN102663848B (en) * | 2012-05-02 | 2015-03-25 | 熊建 | Wireless Internet queuing system and queuing method based on intelligent mobile terminal |
| CN102831688A (en) * | 2012-08-17 | 2012-12-19 | 孙永梅 | Queuing method and queuing system |
| GB2516875A (en) * | 2013-08-02 | 2015-02-11 | Barclays Bank Plc | Location-based navigation |
| CN105632003A (en) * | 2014-11-04 | 2016-06-01 | 香港理工大学深圳研究院 | Evaluation method and apparatus thereof for customs clearance port queuing time |
| CN105632003B (en) * | 2014-11-04 | 2018-03-16 | 香港理工大学深圳研究院 | The real-time estimating method and device of a kind of clearance port queuing time |
| CN105389881A (en) * | 2015-11-02 | 2016-03-09 | 合肥哦走信息技术有限公司 | Method and device for predicting waiting time during queueing |
| CN105354910A (en) * | 2015-12-05 | 2016-02-24 | 黄大成 | Client-controlled type banking business introduction system |
| CN105874512A (en) * | 2016-01-11 | 2016-08-17 | 程强 | Smart catering queuing method and system |
| WO2017120733A1 (en) * | 2016-01-11 | 2017-07-20 | 程强 | Smart queue number calling method and system for food service |
| CN105956674A (en) * | 2016-04-20 | 2016-09-21 | 中国联合网络通信集团有限公司 | Medical management control method and system |
| CN106296955A (en) * | 2016-09-09 | 2017-01-04 | 深圳怡化电脑股份有限公司 | Queuing strategy based on wireless terminal and device |
| CN108091030A (en) * | 2017-12-21 | 2018-05-29 | 中国联合网络通信集团有限公司 | Automatic row number treating method and apparatus |
| CN108091030B (en) * | 2017-12-21 | 2021-07-27 | 中国联合网络通信集团有限公司 | Automatic queuing processing method and device |
| CN108846722A (en) * | 2018-06-04 | 2018-11-20 | 谭颖豪 | Drink self-help service method and its system |
| CN108846722B (en) * | 2018-06-04 | 2022-02-11 | 深圳市深弘卓异科技有限公司 | Beverage self-service method and system |
| CN109377632A (en) * | 2018-09-21 | 2019-02-22 | 联想(北京)有限公司 | Queued notifications method and system, computer system and computer readable storage medium |
| CN109658580A (en) * | 2018-11-05 | 2019-04-19 | 广州医科大学附属第三医院 | Hospital's sequence based on customer mobile terminal is called out the numbers method and system |
| CN109934986A (en) * | 2019-02-28 | 2019-06-25 | 中国联合网络通信集团有限公司 | Queuing strategy, device, equipment and readable storage medium storing program for executing based on terminal |
| CN112863039A (en) * | 2019-11-28 | 2021-05-28 | 成都益嘉伟业科技有限公司 | Number calling machine |
| CN111429641A (en) * | 2020-02-28 | 2020-07-17 | 浙江口碑网络技术有限公司 | Order calling method, device and system |
| CN112184979A (en) * | 2020-08-13 | 2021-01-05 | 北京航天名翰网络科技有限公司 | Outpatient service sequencing and number calling system |
| CN112242019A (en) * | 2020-09-11 | 2021-01-19 | 南京景玉信息科技有限公司 | Hospital appointment registration system based on information technology and working method thereof |
| CN112735019A (en) * | 2021-01-20 | 2021-04-30 | 联仁健康医疗大数据科技股份有限公司 | Queuing guidance method, device, system, electronic equipment and storage medium |
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