CN104780519A - Phone bill query method and system - Google Patents
Phone bill query method and system Download PDFInfo
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- CN104780519A CN104780519A CN201410012453.6A CN201410012453A CN104780519A CN 104780519 A CN104780519 A CN 104780519A CN 201410012453 A CN201410012453 A CN 201410012453A CN 104780519 A CN104780519 A CN 104780519A
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- cdr
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/141—Indication of costs
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/1442—Charging, metering or billing arrangements for data wireline or wireless communications at network operator level
- H04L12/145—Charging, metering or billing arrangements for data wireline or wireless communications at network operator level trading network capacity or selecting route based on tariff
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Information Transfer Between Computers (AREA)
Abstract
The invention discloses a phone bill query method comprising the following steps: a service support system receives a phone bill query request of a user, generates a corresponding phone bill file according to the phone bill query request, generates an extraction code according to the phone bill query request, and sends the extraction code to the user; and the service support system receives the extraction code input by the user, and returns the corresponding phone bill file to the user according to the extraction code. The invention further discloses a phone bill query system.
Description
Technical field
The present invention relates to the ticket administrative skill in communication service, particularly relate to a kind of CDR inquiry method and system.
Background technology
Ticket is the record that user uses communication service, and be also the original foundation that communication cost is collected, CDR inquiry is the Call Detail Record inquiry service that telecom operators provide for user simultaneously.Generally, user can inquire about increment ticket, data traffic ticket, note ticket, voice ticket in six months, and it is all clear at order that every bar use is recorded and consumed.If user has doubt to the expense service condition in communication account, think to understand more in detail, just by the concrete condition of each consumption of this service-seeking.
At present, common CDR inquiry handling process as shown in Figure 1, comprises the following steps:
Step 101: foreground receives Query Information;
Concrete, business support system receives the Query Information such as number, time period, ticket type of user's inquiry by the foreground CDR inquiry page;
Step 102: the background service calling CDR inquiry according to the Query Information received;
Concrete, after user's Query Information is submitted to, the validity of business support system to the information such as enquiry number, time period checks, check result be effectively after, understand the backstage middleware services of Automatically invoked CDR inquiry;
Step 103: call CDR file query interface, inquiry CDR file also returns ticket writing;
Concrete, CDR inquiry backstage middleware services can call the inquiry that CDR inquiry interface carries out CDR file further; The parameter that CDR inquiry interface inputs according to the foreground of business support system, the CDR file record that inquiring user is corresponding in CDR file, and return query note result;
Step 104: Query Result is shown on foreground;
Here, be the Query Result that user shows ticket by the front page layout of business support system.
When inquiring about ticket in this way, the mode of business support system desk module, mutual employing linear synchronous between background process and query interface, if wherein any one link goes wrong and all will cause the failure of CDR inquiry handling process.
At present, telecom operators are various groups geo-informatization system for user provides, such as, mobile agent service/application data center (MAS/ADC, Mobile Agent Server/Application Data Center) sending short messages in groups, 400 business etc., because group user is numerous, it is frequent to use, every month all can produce a large amount of tickets.Monthly send note amount reach more than 1,000,000 through adding up group's port of having, corresponding CDR file size is more than 200M.The time that these ticket writings are checked out by CDR inquiry interface from ticket writing is considerably beyond the wait timeout time of foreground queries middleware, population size also exceedes the buffer memory capacity of foreground displayed page, causes these tickets not by front page layout inquiry and displays; Therefore, in order to avoid this situation, usually to its customer manager, statement and requirement can be proposed by group user, by customer manager by inner channel step by step notification technique personnel backstage is manual ticket is proposed after provide, but, this mode period of reservation of number is long, perception is poor, is unfavorable for the popularization of group's geo-informatization system, also reduces the satisfaction of group user.
Summary of the invention
In view of this, the embodiment of the present invention is expected to provide a kind of CDR inquiry method and system, for user especially group user provide convenience, efficient CDR inquiry mode, promote the satisfaction of user.
Technical scheme of the present invention is achieved in that
Embodiments provide a kind of CDR inquiry method, described method comprises:
Business support system receives the CDR inquiry request of user, generates corresponding CDR file according to described CDR inquiry request, and is handed down to user according to described CDR inquiry request generation extraction code;
Business support system receives the extraction code of user's input, and returns corresponding CDR file according to described extraction code to user.
In such scheme, described business support system receives the CDR inquiry request of user, comprising: business support system receives the service parameter of user's input, and generates CDR inquiry request according to described service parameter;
Wherein, described service parameter comprises: number, time period, type of service.
In such scheme, the described CDR file generating correspondence according to described CDR inquiry request, comprising:
Business support system is by the CDR inquiry request queue on the CDR inquiry request Insert service support system backstage of generation, and call business support system backstage CDR inquiry process and take out CDR inquiry request successively, described CDR inquiry request is processed, generates CDR file.
In such scheme, described described CDR inquiry request to be processed, generates CDR file, comprising:
Business support system calls CDR inquiry interface according to the service parameter in CDR inquiry request and in business support system background data base, searches the ticket writing corresponding with described service parameter generate CDR file.
In such scheme, described extraction code is handed down to user in the mode of note or Email.
Embodiments provide a kind of CDR inquiry system, described system comprises foreground request processing subsystem and backstage CDR inquiry subsystem; Wherein,
Described foreground request processing subsystem, for receiving the CDR inquiry request of user, sends described CDR inquiry request to described backstage CDR inquiry subsystem, and generates extraction code according to described ticket request and be handed down to user; Also for receiving the extraction code of user's input, return corresponding CDR file according to described extraction code to user;
Described backstage CDR inquiry subsystem, for generating corresponding CDR file according to described CDR inquiry request, and sends to foreground request processing subsystem.
In said system, described foreground request processing subsystem receives the CDR inquiry request of user, comprising:
Described foreground request processing subsystem receives the service parameter of user's input, and generates CDR inquiry request according to described service parameter;
Wherein, described service parameter comprises: number, time period, type of service.
In said system, described backstage CDR inquiry subsystem generates corresponding CDR file according to described CDR inquiry request, comprising:
The CDR inquiry request that receives is inserted in CDR inquiry request queue by described backstage CDR inquiry subsystem, and calls CDR inquiry process and take out CDR inquiry request successively, processes, generate CDR file to described CDR inquiry request.
In said system, described backstage CDR inquiry subsystem processes described CDR inquiry request, generate CDR file, comprise: described backstage CDR inquiry subsystem calls CDR inquiry interface according to the service parameter in CDR inquiry request, searches the ticket writing corresponding with described service parameter and generate CDR file in described business support system background data base.
In said system, extraction code is handed down to user with note or E-mail mode by described foreground request processing subsystem.
The CDR inquiry method and system that the embodiment of the present invention provides, business support system receives the CDR inquiry request of user, generates corresponding CDR file according to described CDR inquiry request, and is handed down to user according to described CDR inquiry request generation extraction code; Business support system receives the extraction code of user's input, and returns corresponding CDR file according to described extraction code to user; In this way, on the one hand, loaded down with trivial details flow process during group user inquiry ticket is avoided; On the other hand, it also avoid group user when inquiring about CDR file, and the wait timeout that cause excessive due to CDR file, and then the problem that CDR file can not normally be shown.
Accompanying drawing explanation
Fig. 1 is the schematic flow sheet of CDR inquiry method in prior art;
The schematic flow sheet of the CDR inquiry method that Fig. 2 provides for the embodiment of the present invention;
The structural representation of the CDR inquiry system that Fig. 3 provides for the embodiment of the present invention.
Embodiment
In various embodiments of the invention, business support system receives the CDR inquiry request of user, generates corresponding CDR file according to described CDR inquiry request, and is handed down to user according to described CDR inquiry request generation extraction code; Business support system receives the extraction code of user's input, and returns corresponding CDR file according to described extraction code to user.
Below by drawings and the specific embodiments, the present invention is described in further detail.
The CDR inquiry method that the embodiment of the present invention provides, as shown in Figure 2, the method comprises the following steps:
Step 201: business support system foreground receives the CDR inquiry request of user, generates corresponding CDR file according to described CDR inquiry request, and is handed down to user according to described CDR inquiry request generation extraction code;
Concrete, business support system is by the CDR inquiry request of foreground user interactions interface user, and user can input the service parameter needing inquiry according to actual needs, and described service parameter comprises: number, time period, type of service etc.;
In one query, user can inquire about the ticket of one or more number, also can select to inquire about different types of service, and described type of service can be: value-added service, data traffic business, short message service, talk business etc.;
Input the service parameter of required inquiry user before, business support system foreground can be verified the identity legitimacy of user, concrete, need during user's login system correctly to input user name and corresponding service password, just can enter the ticket of the CDR inquiry page to the number in its authority afterwards and inquire about;
After the service parameter that user inputs needs inquiry is also submitted to, service parameter according to described input is generated CDR inquiry request by business support system, and in the CDR inquiry request queue that described CDR inquiry request Insert service support system backstage is pre-set;
In this step, business support system will process all CDR inquiry requests successively, generate CDR file after CDR inquiry request queue is inserted in the request of user's CDR inquiry;
Concrete, business support system calls its backstage CDR inquiry process and take out CDR inquiry request successively from CDR inquiry request queue, calls CDR inquiry interface search corresponding ticket writing according to the service parameter in CDR inquiry request in business support system background data base; Institute's number ticket writing is preserved in business support system background data base, concrete, all ticket writings are deposited with the form of tables of data according to different number sections; Described backstage CDR inquiry process according to described in the corresponding ticket writing that finds generate CDR file; Afterwards, flexpaper technology is adopted to carry out format conversion processing to described CDR file, concrete, backstage CDR inquiry process uses OpenOffice to carry out data transaction to CDR file, generate pdf document, re-use pdf2swf instrument and the pdf document of generation is converted to flash form CDR file, described flash form CDR file is left on middleware server.
In this step, also to generate corresponding extraction code according to described CDR inquiry request and be handed down to user; In order to the extraction code of generation is correctly handed down to user, when user inputs the service parameter needing inquiry, also need the receive mode inputting extraction code, concrete, input handset number can be selected to receive with short message mode for user or input email address receives with E-mail mode, in actual applications, multiple receive mode can be arranged according to user's request to select for user;
The service parameter of inquiry and the receive mode of extraction code is needed and after submitting to, business support system foreground can automatically generate an extraction code also be handed down to user by described extraction code when user inputs; Here, the mode that extraction code is specified by user can be handed down to user by business support system; Each extraction code is corresponding with the service parameter inputted before, also corresponding corresponding CDR file;
After user receives described extraction code, within the effective time of setting, again can log in CDR inquiry system, only need to input extraction code, namely can obtain the CDR file corresponding with the service parameter inputted before; Described extraction code can add the form of 8 random digits for letter, also can be the combined form of the letter and number of other random lengths, not be restricted here;
In actual applications, business support system can according to actual needs to arranging the effective time of extraction code, be traditionally arranged to be within 12 ~ 24 hours, if user does not log in business support system foreground within extraction code effective time, then extraction code lost efficacy, and the CDR file corresponding with extraction code is by deleted;
User can be avoided, especially large group's CDR inquiry user and problem of causing wait timeout and then CDR file can not normally being shown excessive due to CDR file when inquiring about CDR file by the above-mentioned mode issuing extraction code to user; Also can improve the satisfaction of group user, avoid in the prior art group's CDR inquiry time need by group user to customer manager propose statement and requirement, by manual mode propose ticket to the loaded down with trivial details flow process of user.
Step 202: business support system foreground receives the extraction code of user's input, and returns corresponding CDR file according to described extraction code to user;
Concrete, business support system is by after foreground user interactions interface to the extraction code that user inputs, the validity of extraction code is verified, after being proved to be successful, call corresponding CDR inquiry process according to described extraction code in middleware server, search corresponding flash form CDR file, and described flash form CDR file is returned to user by the foreground CDR inquiry page.
For realizing said method, the embodiment of the present invention additionally provides a kind of CDR inquiry system, be arranged on business support system, as shown in Figure 3, this system comprises the basic composition structure of described CDR inquiry system: foreground request processing subsystem 31 and backstage CDR inquiry subsystem 32; Wherein,
Described foreground request processing subsystem 31, realized by foreground client display, middleware database and CPU, for receiving the CDR inquiry request of user, to described backstage CDR inquiry subsystem 32 transmit telephone bill inquiry request, and be handed down to user according to described CDR inquiry request generation extraction code; Also for receiving the extraction code of user's input, return corresponding CDR file according to described extraction code to user;
Described backstage CDR inquiry subsystem 32, is realized by business support system background data base, middleware database and CPU, for generating corresponding CDR file according to described CDR inquiry request; Also for providing the CDR file corresponding with extraction code to described foreground request processing subsystem 31.
Here, described foreground request processing subsystem 31 receives the CDR inquiry request of user, comprising: foreground request processing subsystem 31 receives the service parameter of user's input, and described service parameter comprises: telephone number, time period, type of service etc.; Service parameter according to user's input generates CDR inquiry request, and described CDR inquiry request is sent to backstage CDR inquiry subsystem 32;
Here, after generating CDR inquiry request, foreground request processing subsystem 31 automatically generates an extraction code and is handed down to user, concrete, extraction code can be handed down to user in the mode such as note or Email; Each extraction code is corresponding with the service parameter inputted before, also corresponding corresponding CDR file;
Described backstage CDR inquiry subsystem 32 generates corresponding CDR file according to described CDR inquiry request, comprise: the CDR inquiry request received is inserted in the CDR inquiry request queue of backstage, calls CDR inquiry process and take out CDR inquiry request successively from CDR inquiry request queue; Call CDR inquiry interface according to the service parameter in CDR inquiry request in background data base, search corresponding ticket writing; Backstage CDR inquiry process according to described in the corresponding ticket writing that finds generate CDR file; Afterwards, flexpaper technology is adopted to carry out format conversion processing to described CDR file, concrete, backstage CDR inquiry process uses OpenOffice to carry out data transaction to CDR file, generate pdf document, re-use pdf2swf instrument and the pdf document of generation is converted to flash form CDR file, described flash form CDR file is left on middleware server.
Described foreground request processing subsystem 31 receives the extraction code of user's input, corresponding CDR file is returned to user according to described extraction code, comprise: business support system is by after foreground user interactions interface to the extraction code that user inputs, the validity of extraction code is verified, after being proved to be successful, calling corresponding CDR inquiry process according to described extraction code and in middleware server, search corresponding flash form CDR file and described flash form CDR file is returned to user by the foreground CDR inquiry page;
Concrete, the described validity to extraction code is verified, comprising: judge that the input time of extraction code is whether within the effective time of described extraction code, if exceed effective time the input time of extraction code, then extraction code lost efficacy, and corresponding CDR file is by deleted.
The above, be only preferred embodiment of the present invention, be not intended to limit protection scope of the present invention.
Claims (12)
1. a CDR inquiry method, is characterized in that, described method comprises:
Business support system receives the CDR inquiry request of user, generates corresponding CDR file according to described CDR inquiry request, and is handed down to user according to described CDR inquiry request generation extraction code;
Business support system receives the extraction code of user's input, and returns corresponding CDR file according to described extraction code to user.
2. method according to claim 1, is characterized in that, described business support system receives the CDR inquiry request of user, comprising: business support system receives the service parameter of user's input, and generates CDR inquiry request according to described service parameter;
Wherein, described service parameter comprises: number, time period, type of service.
3. method according to claim 2, is characterized in that, the described CDR file generating correspondence according to described CDR inquiry request, comprising:
Business support system is by the CDR inquiry request queue on the CDR inquiry request Insert service support system backstage of generation, and call business support system backstage CDR inquiry process and take out CDR inquiry request successively, described CDR inquiry request is processed, generates CDR file.
4. method according to claim 3, is characterized in that, describedly processes described CDR inquiry request, generates CDR file, comprising:
Business support system calls CDR inquiry interface according to the service parameter in CDR inquiry request and in business support system background data base, searches the ticket writing corresponding with described service parameter generate CDR file.
5. method according to claim 4, is characterized in that, the described CDR file generating correspondence according to described CDR inquiry request, comprising:
Business support system calls backstage CDR inquiry process and uses OpenOffice to carry out data transaction to CDR file, generate pdf document, re-use pdf2swf instrument and the pdf document of generation is converted to flash form CDR file, described flash form CDR file is deposited on middleware server.
6. method according to claim 1, is characterized in that, described extraction code is handed down to user in the mode of note or Email.
7. a CDR inquiry system, is characterized in that, described system comprises foreground request processing subsystem and backstage CDR inquiry subsystem; Wherein,
Described foreground request processing subsystem, for receiving the CDR inquiry request of user, sends described CDR inquiry request to described backstage CDR inquiry subsystem, and generates extraction code according to described ticket request and be handed down to user; Also for receiving the extraction code of user's input, return corresponding CDR file according to described extraction code to user;
Described backstage CDR inquiry subsystem, for generating corresponding CDR file according to described CDR inquiry request, and sends to foreground request processing subsystem.
8. system according to claim 7, is characterized in that, described foreground request processing subsystem receives the CDR inquiry request of user, comprising:
Described foreground request processing subsystem receives the service parameter of user's input, and generates CDR inquiry request according to described service parameter;
Wherein, described service parameter comprises: number, time period, type of service.
9. system according to claim 8, is characterized in that, described backstage CDR inquiry subsystem is used for generating CDR file according to user's inquiry request, comprising:
The inquiry request received is inserted in the inquiry request queue of backstage, calls backstage CDR inquiry process and take out inquiry request successively from inquiry request queue; Call CDR inquiry interface according to the service parameter in inquiry request in background data base, search corresponding ticket writing; Backstage CDR inquiry process according to described in the corresponding ticket writing that finds generate CDR file; Backstage CDR inquiry process uses OpenOffice to carry out data transaction to CDR file, generates pdf document; Use pdf2swf instrument that the pdf document of described generation is converted to flash form CDR file; Described flash form CDR file is left on middleware server.
10. system according to claim 9, is characterized in that, described backstage CDR inquiry subsystem generates corresponding CDR file according to described CDR inquiry request, comprising:
The CDR inquiry request that receives is inserted in CDR inquiry request queue by described backstage CDR inquiry subsystem, and calls CDR inquiry process and take out CDR inquiry request successively, processes, generate CDR file to described CDR inquiry request.
11. systems according to claim 10, it is characterized in that, described backstage CDR inquiry subsystem processes described CDR inquiry request, generate CDR file, comprise: described backstage CDR inquiry subsystem calls CDR inquiry interface according to the service parameter in CDR inquiry request, searches the ticket writing corresponding with described service parameter and generate CDR file in described business support system background data base.
12. systems according to claim 7, is characterized in that, extraction code is handed down to user with note or E-mail mode by described foreground request processing subsystem.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410012453.6A CN104780519A (en) | 2014-01-10 | 2014-01-10 | Phone bill query method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410012453.6A CN104780519A (en) | 2014-01-10 | 2014-01-10 | Phone bill query method and system |
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| CN104780519A true CN104780519A (en) | 2015-07-15 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410012453.6A Pending CN104780519A (en) | 2014-01-10 | 2014-01-10 | Phone bill query method and system |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108243015A (en) * | 2016-12-27 | 2018-07-03 | 中国移动通信集团内蒙古有限公司 | A kind of ticket information extracting method, Record Bill Server and NM server |
| CN111475553A (en) * | 2020-04-09 | 2020-07-31 | 五八有限公司 | Data query display method and device, electronic equipment and storage medium |
| CN114071389A (en) * | 2020-07-31 | 2022-02-18 | 中国移动通信集团新疆有限公司 | Test verification method and device, computer equipment and storage medium |
| WO2023116151A1 (en) * | 2021-12-22 | 2023-06-29 | 中兴通讯股份有限公司 | Service processing method and system, and computer-readable storage medium |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108243015A (en) * | 2016-12-27 | 2018-07-03 | 中国移动通信集团内蒙古有限公司 | A kind of ticket information extracting method, Record Bill Server and NM server |
| CN111475553A (en) * | 2020-04-09 | 2020-07-31 | 五八有限公司 | Data query display method and device, electronic equipment and storage medium |
| CN114071389A (en) * | 2020-07-31 | 2022-02-18 | 中国移动通信集团新疆有限公司 | Test verification method and device, computer equipment and storage medium |
| WO2023116151A1 (en) * | 2021-12-22 | 2023-06-29 | 中兴通讯股份有限公司 | Service processing method and system, and computer-readable storage medium |
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