CN202110594U - Remote wireless queue-up system - Google Patents
Remote wireless queue-up system Download PDFInfo
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- CN202110594U CN202110594U CN201120197936XU CN201120197936U CN202110594U CN 202110594 U CN202110594 U CN 202110594U CN 201120197936X U CN201120197936X U CN 201120197936XU CN 201120197936 U CN201120197936 U CN 201120197936U CN 202110594 U CN202110594 U CN 202110594U
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Abstract
The utility model discloses a remote wireless queue-up system which comprises a wireless access device (1), a wireless information processing device (2), and a queuing machine (3) used for distributing queuing numbers, wherein the wireless access device (1) is used for receiving remote wireless queuing information and wirelessly transmitting queuing response information; and the wireless information processing device (2) connected between the wireless access device (1) and the queuing machine (3) is used for converting the queuing information output by the wireless access device (1) into information which can be recognized by the queuing machine (3), and converting the queuing response information output by the queuing machine (3) into response information which can be recognized by the wireless access device (1). The wireless access device (1) and the wireless information processing device (2) are additionally arranged in the remote wireless queue-up system, so as to solve the problem that a user must go to a certain site providing needed service to get queuing number and must wait to receive the needed service on the site providing service.
Description
Technical Field
The utility model relates to a wireless communication field, in particular to long-range wireless queuing system.
Background
Numbering systems are commonly used in the banking, communications, postal, insurance, public security, tax, and business window services industries. After the user enters the place of business, a sheet of paper printed with a queuing number is obtained from the dispensing device, i.e. the queuing machine, the number on the sheet of paper indicating the specific location of the user among the people waiting in line for service. The user can not obtain service until the queued number turns to the queued number on the user's paper.
The basic components of the existing queuing machine include: host computer, display screen, calling set, evaluator, bus, background server, etc.
The existing queuing machine has the following problems: first, valuable time of the user is wasted. The user must go to the location where the desired service is provided to obtain the queuing number and, after obtaining the queuing number, the user must wait at the location where the service is provided until the desired service is obtained. And secondly, the space utilization rate of the service providing party is reduced, and generally, the service providing party needs to provide a larger space to accommodate the waiting users due to more waiting users.
SUMMERY OF THE UTILITY MODEL
An object of the utility model is to provide a long-range wireless system of arranging numbers can solve the user time cost better higher, provide the lower problem of service party space utilization.
According to an aspect of the utility model provides a long-range wireless queuing system, including the queuing machine that is used for distributing the number of lining up, still include:
the wireless access equipment is used for receiving remote wireless queuing information and wireless transmission queuing response information;
and the wireless information processing equipment is connected between the wireless access equipment and the queuing machine and is used for converting the queuing information output by the wireless access equipment into information which can be identified by the queuing machine and converting the queuing response information output by the queuing machine into response information which can be identified by the wireless access equipment.
Wherein the wireless access device further comprises:
the SIM card is used for identifying the identity of the remote wireless queuing system;
the serial port is used for communicating with the wireless information processing equipment;
and the wireless communication module is connected between the SIM card and the serial port and is used for receiving remote wireless queuing information and transmitting queuing response information.
Wherein,
the wireless access equipment is used for receiving remote wireless queuing number request information and wireless transmission queuing number response information;
the wireless information processing equipment is used for converting the remote wireless queuing number request information into queuing number information which can be identified by the queuing machine and converting queuing number response information output by the queuing machine into queuing number response information which can be identified by the wireless access equipment.
Wherein,
the wireless access equipment is used for receiving the remote wireless queuing reminding information and the wireless transmission queuing reminding response information;
the wireless information processing equipment is used for converting the remote wireless queuing reminding information into queuing reminding information which can be identified by the queuing machine and converting queuing reminding response information output by the queuing machine into queuing reminding response information which can be identified by the wireless access equipment.
Wherein,
the wireless access equipment is used for receiving remote wireless queuing cancellation information and wireless transmission queuing cancellation response information;
the wireless information processing equipment is used for converting the remote wireless queuing cancellation information into queuing cancellation information which can be identified by the queuing machine and converting queuing cancellation response information output by the queuing machine into queuing cancellation response information which can be identified by the wireless access equipment.
Wherein,
the wireless access equipment is used for receiving the remote wireless queuing condition information and the wireless transmission queuing condition response information;
the wireless information processing equipment is used for converting the remote wireless queuing condition information into queuing condition information which can be identified by the queuing machine and converting queuing condition response information output by the queuing machine into queuing condition response information which can be identified by the wireless access equipment;
the queuing situation response message includes the queuing number of the current service, the number of people waiting in the queue and the possible service time.
Preferably, the queuing machine generates the queuing number and also generates a verification code for verifying the validity of the queuing number.
Preferably, the wireless access device is a short message cat.
Preferably, the wireless information processing device is a computer or an embedded computer.
Preferably, the first and second liquid crystal materials are,
the wireless information processing device is a web server;
the user accesses the wireless information processing equipment by accessing the Internet;
and a wireless information processing device for converting the queuing information output by the user through the Internet into information recognizable by the queuing machine and converting the queuing response information output by the queuing machine into response information recognizable by the Internet.
Compared with the prior art, the beneficial effects of the utility model reside in that: firstly, waiting time is saved for a user, and the user does not need to obtain a queuing number at a place providing required service or wait at the place until the required service is obtained. And secondly, the space utilization rate of the place of the service providing party is improved.
Drawings
Fig. 1 is a schematic diagram of a remote wireless queuing system according to an embodiment of the present invention;
fig. 2 is a schematic structural diagram of a remote wireless queuing system according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a wireless access device.
Detailed Description
The preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings, and it should be understood that the preferred embodiments described below are only for the purpose of illustrating and explaining the present invention, and are not intended to limit the present invention.
Fig. 1 is a schematic diagram of a remote wireless numbering system provided by the embodiment of the present invention, as shown in fig. 1, the remote wireless numbering system includes a wireless access device 1, a wireless information processing device 2, and a numbering machine 3. The queuing machine 3 is used for distributing queuing numbers; the wireless access equipment 1 is used for receiving remote wireless queuing information and wireless transmission queuing response information; and a wireless information processing device 2 connected between the wireless access device 1 and the queuing machine 3 for converting the queuing information output by the wireless access device 1 into information recognizable by the queuing machine 3 and converting the queuing response information output by the queuing machine 3 into response information recognizable by the wireless access device 1.
Fig. 2 is a schematic structural diagram of a remote wireless queuing system provided in an embodiment of the present invention, as shown in fig. 2, the system includes: wireless access equipment 1, wireless information processing equipment 2, queuing machine 3. The queuing machine 3 comprises a queuing machine host 31, a display screen 32, a caller 33, an evaluator 34, a bus 35, a communication controller 36 and a background server 37. One end of the wireless information processing device 2 is connected with the wireless access device 1, the other end is connected with the communication controller 36, the communication controller 36 is simultaneously connected with the display screen 32, the host 31, the caller 33, the evaluator 34 and the bus 35, and the other end of the host 31 is connected with the background server 37. The host computer 31 also includes a liquid crystal screen or touch screen 311 and a printer 312. The host 31 is used for allocating queuing numbers and counting queuing conditions. The display screen 32 is used to display the queuing number of the current service and other relevant information. The caller 33 is used to call the queuing number currently to be serviced. Evaluator 34 is operative to make an evaluation of the service by the user. There may be any number of callers 33 and evaluators 34. The bus 35 includes a power supply for supplying power to the caller 33 and the evaluator 34 and a communication line for transmitting data. The communication controller 36 is used to control data transmission between various devices such as the caller 33, the evaluator 34, the wireless information processing device 2, the display screen 32, and the host 31. The background server 37 is used for managing personnel to monitor the host 31 in real time.
The main function of the wireless access device 1 is to perform wireless data transmission. The wireless access device 2 typically accesses a wireless communication system, such as the GSM system, for communicating with a remote user. For example, the SMS (Short Message Service) Message that requests the queuing condition or the queuing number is received from the ue, and the information such as the queuing condition and the queuing number is sent to the ue.
The wireless access device 2 may be of many kinds, and the working principle of the wireless access device is described by taking a short message cat as an example. The short message modem is an industrial modem supporting wireless communication, and can realize functions of communication, short message and data after being inserted into a Subscriber Identity Module (SIM) card of a communication operator. The core module of the short message modem is the core module of the mobile phone, so that after the power is switched on, the software built in the short message modem starts to work. After the SIM card is inserted, the SIM card is accessed into a communication network, and data sent by a user through a mobile phone or other equipment is received through the short message modem.
The wireless information processing device 2 analyzes the information obtained by the short message cat and sends the information to the host 31 through the communication controller 36 according to the communication protocol supported by the system. The information of the remote request service is different from the information of the local request service in that one is remotely and wirelessly transmitted, the other is locally and directly acquired, the remote information is analyzed and sent to the host 31, and the local information is directly processed by the host 31. The remote information and the local information are processed in the host computer 31 in the same flow.
When the wireless queuing system works, two service modes are mainly adopted, one mode is on-site queuing service, and the other mode is remote wireless queuing service.
The working mode of the field queuing service is as follows: the host 31 is generally located at a place where a desired service is provided, and a user on the spot requests assignment of a queuing number by operating the liquid crystal screen or touch panel 311 of the host 31. After the processing, the printer 312 of the host computer 31 prints the queuing number and assigns it to the user. The field numbering service is prior art and will not be described in detail here.
Under the working mode of the remote wireless queuing service, a user can request queuing numbers, request queuing reminding, request inquiry queuing conditions and request cancellation of the queuing numbers.
The workflow of the user for requesting the queuing number is as follows:
the user sends queuing request information to the service network. The user sends a short message with a fixed format to the address of the wireless access device 1 of the service network point providing the required service through a mobile phone to request to allocate a queuing number of a certain service type. The service type can be obtained by sending a request to a service network point or by other modes such as a network or a customer service telephone.
And the service network receives the user queuing request and distributes a queuing number to the user. After receiving the short message of the request queuing number sent by the user end, the wireless access device 1 transmits the short message data to the wireless information processing device 2. The wireless information processing device 2 analyzes the short message data, and sends the analyzed data to the host 31 through the communication controller 36 according to the communication protocol supported by the host 31, and the host 31 responds according to the request of the user. The host 31 firstly judges whether the queue of the service type is full, if the queue is full, the host 31 feeds back the information that the queue is full; if the queue is not full, the host 31 generates information such as the next unoccupied queue number, the verification code, and the number of people waiting in the queue. The host 31 sends the generated information to the communication controller 36, the communication controller 36 sends the data generated by the host 31 to the wireless information processing device 2, the wireless information processing device 2 converts the received information generated by the host 31 into a data format which can be identified by the user end and sends the data to the wireless access device 1, and finally the wireless access device 1 sends the data to the mobile phone of the user.
The user obtains the desired service. The user estimates the time for acquiring the required service and arrives at the service network point before the time to wait for calling. When the display screen 32 displays that the queuing number of the current service called by the caller 33 is the queuing number obtained by the user, the user comes to the service window to provide the queuing number and the verification code, and after the service personnel confirms that the verification code is legal, the required service is provided for the user. The flow of providing service is basically consistent with the field queuing number taking, and the validity of the queuing number remotely obtained by the user is verified not through a paper number but through a verification code received by a mobile phone.
The workflow of the user for requesting the queuing reminding is as follows:
and the user sends queuing reminding information to the service network. The user sends a short message with a fixed format to the address of the wireless access equipment 1 of the service network point providing the required service through the mobile phone to request queuing reminding.
And the service network node sends reminding information to the user after receiving the user queuing reminding request. After obtaining the queuing number, the user estimates the waiting time of the required service according to the queuing number and the number of people waiting in the queue, and sends a queuing reminding request to the service network node to request the service network node to send queuing reminding information when the service network node is arranged to a certain number or at a certain specified time point. After receiving the short message which is sent by the mobile phone of the user and requests for queuing reminding, the wireless access equipment 1 transmits the short message data to the wireless information processing equipment 2. The wireless information processing device 2 analyzes the short message data, and sends the analyzed data to the host 31 through the communication controller 36 according to the communication protocol supported by the host 31, and the host 31 responds according to the request of the user. After receiving the reminding request from the user, the host 31 generates the reminding information when the queuing number of the current service is the number requested by the user or the current time is the time specified by the user. The host 31 sends the generated reminding information to the communication controller 36, the communication controller 36 sends the data generated by the host 31 to the wireless information processing device 2, the wireless information processing device converts the received information generated by the host 31 into a data format which can be identified by the user mobile phone and sends the data to the wireless access device 1, and finally the wireless access device 1 sends the data to the user mobile phone.
And the user carries out time arrangement according to the reminding information. After receiving the reminding information, the user arranges time according to the current queuing number, the own queuing number, the distance between the location point and the service network point contained in the reminding information so as to arrive at the service network point in reasonable time.
After the user acquires the queuing number, the user can cancel the queuing, and the specific work flow is as follows:
the user sends the cancel queue information to the service network. The user sends a short message with a fixed format to the address of the wireless access equipment 1 of the service network point providing the required service through the mobile phone to request to cancel the queue.
And after receiving the request of canceling the queuing of the user, the service network node cancels the queuing number of the user. After receiving the short message sent by the user end and requesting to cancel queuing, the wireless access device 1 transmits the short message data to the wireless information processing device 2. The wireless information processing device 2 analyzes the short message data, and sends the analyzed data to the host 31 through the communication controller 36 according to the communication protocol supported by the host 31, and the host 31 makes a cancellation mark for the queuing number. When the queuing number currently served is the number previous to the cancelled number, for example, the queuing number requested to be cancelled by the user is 62, the queuing number currently served is 61, and after the service of the queuing number 61 is finished, the host 31 judges that the queuing number 62 is the cancelled number, and directly informs the caller 34 to call the next queuing number, that is, 63.
The workflow of the user for requesting to inquire the queuing condition is as follows:
the user sends the information of the query queuing condition to the service network. The user sends a short message with a fixed format to the address of the wireless access equipment 1 of the service network point providing the required service through the mobile phone to request for inquiring the queuing condition.
And the service network node sends queuing condition information to the user after receiving the user queuing request. After receiving the short message which is sent by the user end and requests for inquiring the queuing condition, the wireless access equipment 1 transmits the short message data to the wireless information processing equipment 2. The wireless information processing device 2 analyzes the short message data and sends the analyzed data to the host 31 through the communication controller 36 according to the communication protocol supported by the host 31. The host 31 sends the information such as the service type, the queuing number of the current service, the number of people waiting in the queue and the like to the communication controller 36, the communication controller 36 sends the data generated by the host 31 to the wireless information processing device 2, the wireless information processing device 2 converts the received information generated by the host 31 into a data format which can be identified by a user end and sends the data to the wireless access device 2, and finally the wireless access device 2 sends the data to the mobile phone of the user as an SMS message.
The user can inquire the queuing condition firstly and then decide whether to request the queuing number, or can inquire the queuing condition after requesting the queuing number so as to judge the queuing time and further schedule the time.
The user can reserve the queuing number through the mobile phone short message and also reserve the queuing number through the network. The wireless information processing apparatus 2 is accessed to the network as a web server. Software is installed on the wireless information processing apparatus 2 to enable a user to access the wireless information processing apparatus 2 via the internet. After the user logs in the website on the wireless information processing device 2, the type of service, such as query queuing, request queuing number, cancel queuing number, is selected on the page of the website. After receiving the user's request, the wireless information processing device 2 converts the request into a format that can be recognized by the host 31 and sends the format to the host 31 through the communication controller 36, and the host 31 generates corresponding feedback information according to the request and sends the feedback information to the wireless information processing device 2 through the communication controller 36. The wireless information processing device 2 converts the information generated by the host 31 into a data format that can be recognized by the network, and transmits the converted information to the user's login terminal, i.e., a computer, via the internet. After obtaining the queuing number from the website, the user can select to print the queuing number information or send the queuing number information to the mobile phone, wherein the queuing number information includes the queuing number and the verification code distributed by the host 1. And the user can send the queuing number and the verification code on the mobile phone to the service site for queuing and waiting service by virtue of the printed or website.
Fig. 3 is a schematic structural diagram of a wireless access device, and as shown in fig. 3, the wireless access device includes an antenna 11, a wireless communication module 12, a SIM card 13, and a serial port 14. After the wireless access device 1 (shown in fig. 2) is inserted into the valid SIM card 13, it accesses the wireless communication system through the antenna 11. The user sends the request queuing condition or the SMS message of the request queuing number to the wireless access device through the wireless network. The wireless communication module 12 of the wireless access device receives the message and sends the message to the wireless information processing device 2 through the serial port 14 (as shown in fig. 2).
To sum up, the utility model discloses an increase wireless access equipment and wireless information processing equipment, make the user can insert the system of arranging numbers through terminals such as cell-phone or computer, acquire the number of lining up. The invention has the following technical effects: firstly, waiting time is saved for a user, and the user does not need to obtain a queuing number at a place providing required service or wait at the place until the required service is obtained. And secondly, the space utilization rate of the place of the service providing party is improved.
Although the present invention has been described in detail, the present invention is not limited thereto, and those skilled in the art can make various modifications according to the principle of the present invention. Therefore, modifications made in accordance with the principles of the present invention should be understood to fall within the scope of the present invention.
Claims (10)
1. A remote wireless queuing system comprising a queuing machine (3) for assigning queuing numbers, further comprising:
the wireless access equipment (1) is used for receiving remote wireless queuing information and wireless transmission queuing response information;
and the wireless information processing equipment (2) is connected between the wireless access equipment (1) and the queuing machine (3) and is used for converting the queuing information output by the wireless access equipment (1) into information which can be identified by the queuing machine (3) and converting the queuing response information output by the queuing machine (3) into response information which can be identified by the wireless access equipment (1).
2. The system according to claim 1, wherein the wireless access device (1) further comprises:
a SIM card (13) for identifying the identity of the remote wireless numbering system;
a serial port (14) for communicating with the wireless information processing device (2);
and the wireless communication module (12) is connected between the SIM card (13) and the serial port (14) and is used for receiving remote wireless queuing information and transmitting queuing response information.
3. The system of claim 1,
the wireless access equipment (1) is used for receiving remote wireless queuing number request information and wireless transmission queuing number response information;
the wireless information processing equipment (2) is used for converting the remote wireless queuing number request information into queuing number information which can be identified by the queuing machine (3) and converting queuing number response information output by the queuing machine (3) into queuing number response information which can be identified by the wireless access equipment (1).
4. The system of claim 1,
the wireless access equipment (1) is used for receiving remote wireless queuing reminding information and wirelessly transmitting queuing reminding response information;
the wireless information processing equipment (2) is used for converting the remote wireless queuing reminding information into queuing reminding information which can be identified by the queuing machine (3) and converting queuing reminding response information output by the queuing machine (3) into queuing reminding response information which can be identified by the wireless access equipment (1).
5. The system of claim 1,
the wireless access equipment (1) is used for receiving remote wireless queuing cancellation information and wireless transmission queuing cancellation response information;
the wireless information processing equipment (2) is used for converting the remote wireless queuing cancellation information into queuing cancellation information which can be identified by the queuing machine (3) and converting queuing cancellation response information output by the queuing machine (3) into queuing cancellation response information which can be identified by the wireless access equipment (1).
6. The system of claim 1,
the wireless access equipment (1) is used for receiving remote wireless queuing condition information and wireless transmission queuing condition response information;
the wireless information processing equipment (2) is used for converting the remote wireless queuing situation information into queuing situation information which can be identified by the queuing machine (3) and converting queuing situation response information output by the queuing machine (3) into queuing situation response information which can be identified by the wireless access equipment (1);
the queuing situation response message includes the queuing number of the current service, the number of people waiting in the queue and the possible service time.
7. The system of claim 3,
the queuing machine (3) generates a queuing number and also generates a verification code for verifying the legality of the queuing number.
8. The system according to any one of claims 1 to 7,
the wireless access equipment (1) is a short message cat.
9. The system according to any one of claims 1 to 7,
the wireless information processing device (2) is a computer or an embedded computer.
10. The system of claim 1,
the wireless information processing device (2) is a web server;
the user accesses the wireless information processing device (2) by accessing the internet;
and a wireless information processing device (2) for converting the queuing information output by the user through the Internet into information recognizable by the queuing machine (3) and converting the queuing response information output by the queuing machine (3) into response information recognizable by the Internet.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201120197936XU CN202110594U (en) | 2011-06-13 | 2011-06-13 | Remote wireless queue-up system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201120197936XU CN202110594U (en) | 2011-06-13 | 2011-06-13 | Remote wireless queue-up system |
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| CN202110594U true CN202110594U (en) | 2012-01-11 |
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| CN201120197936XU Expired - Lifetime CN202110594U (en) | 2011-06-13 | 2011-06-13 | Remote wireless queue-up system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103106721A (en) * | 2012-12-24 | 2013-05-15 | 青岛文创科技有限公司 | Queuing system based on wireless connection |
| CN110738781A (en) * | 2019-10-14 | 2020-01-31 | 黄永明 | Intelligent obtaining method and device for remaining queued tickets |
-
2011
- 2011-06-13 CN CN201120197936XU patent/CN202110594U/en not_active Expired - Lifetime
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103106721A (en) * | 2012-12-24 | 2013-05-15 | 青岛文创科技有限公司 | Queuing system based on wireless connection |
| CN110738781A (en) * | 2019-10-14 | 2020-01-31 | 黄永明 | Intelligent obtaining method and device for remaining queued tickets |
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Address after: 102208 Beijing City, Changping District Huilongguan Longzeyuan 5 layer Patentee after: Bejing Zhonghangxun Technology Co.,Ltd. Address before: 102208 Beijing City, Changping District Huilongguan Longzeyuan integrated layer 5 Patentee before: Beijing Zhonghangxun Technology Co.,Ltd. |
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Address after: 102208 Beijing City, Changping District Huilongguan Longzeyuan integrated layer 5 Patentee after: Bejing Zhonghangxun Technology Co.,Ltd. Address before: 102208 Beijing City, Changping District Huilongguan Longzeyuan 5 layer Patentee before: Bejing Zhonghangxun Technology Co.,Ltd. |
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