CN104580630A - Callback type call communication method and system - Google Patents

Callback type call communication method and system Download PDF

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Publication number
CN104580630A
CN104580630A CN201510004259.8A CN201510004259A CN104580630A CN 104580630 A CN104580630 A CN 104580630A CN 201510004259 A CN201510004259 A CN 201510004259A CN 104580630 A CN104580630 A CN 104580630A
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Prior art keywords
call
module
communication
communicator
calling
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CN201510004259.8A
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Chinese (zh)
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陈包容
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陈包容
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Priority to CN201510004259.8A priority Critical patent/CN104580630A/en
Publication of CN104580630A publication Critical patent/CN104580630A/en
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Abstract

The invention provides a callback type call communication method. The communication method comprises the steps that after a telecommunication call request sent by a user of a communication device to a called party is received, call request relevant information is obtained and sent to a callback server, meanwhile, a communication standby condition interface is displayed on the communication device in a popup mode, and a call request of a calling party is hung up; the callback server analyzes the received call request relevant information, and a calling number is called back; after it is monitored that the communication device receives an incoming call, an incoming call reminding mode of the communication device is set to be silent after the number of the incoming call is recognized according to the callback call recognition rule; after the incoming call is recognized as the callback call of the server successfully, the callback call is automatically answered; the callback server calls the called number, and the calling party and the called party establish the call after the call is answered by the called party. A communication system comprises the callback server, the communication device, a computer network or/and a telecommunication network.

Description

A kind of communication means of clawback type phone and system
Technical field
The present invention relates to mobile communication technology field, be specifically related to a kind of communication means and system of clawback type phone.
Background technology
Clawback type phone is a kind of novel communication mode of saving telephone expenses.There is multiple communication modes in current clawback type phone, wherein one is, publication number is that CN1933459A discloses a kind of telephone redialing method and system, when user carries out the communication modes of clawback type phone, need experience operation " calling subscriber to called people initiate dial request-server clawback calling and called subscriber phone-user answer calling back-called receive calls after set up call ", and the communication modes of the another kind of clawback type phone existed at present, the operating process of this kind of communication modes is, " calling subscriber initiates dial request-server to called people to be hung up calling party telephone-server clawback calling and called subscriber phone-user and answers calling back-called answering set up call ", the communication modes of these two kinds of clawback type phones is all concerning the operating process user with more complicated, the experience bringing user is not good.
Summary of the invention
For the deficiency of above technology, the present invention proposes a kind of communication means and system of clawback type phone, can after calling subscriber sends dial request to called subscriber, by the screen of bullet on the communication device, and automatic calling back to identify and answer and converse server, thus simplify the operating process of user, promote Consumer's Experience.
Technical scheme of the present invention is as follows:
A communication means for clawback type phone, said method comprising the steps of:
Step 1: after the user receiving communicator sends call request to called subscriber, obtain call request relevant information and be sent on callback server, playing screen display simultaneously on the communication device and show call wait state interface and the call request hanging up calling subscriber; Call request relevant information comprises the calling number of calling subscriber and the information such as name, telephone number, head portrait of callee.
Step 2: callback server resolves the call request relevant information received, and clawback calling number;
Step 3: under call wait state interface, after listening to communicator reception incoming call, by the call reminding pattern of communicator is set to silent mode after identifying according to the recognition rule that calls back to incoming phone number;
The described recognition rule that calls back refers to, after listening to communicator reception incoming call, obtains this incoming phone number; In the callback number list that this locality is preserved, search for the telephone number of extraction, if the telephone number of described extraction be present in local preserve call back in list of numbers, then identify successfully.
Step 4: after incoming call is successfully identified as the calling back of server, initiatively noiseless connection calls back, and while automatically closing the graphic user interface of call wait state on the communication device, bullet screen display is shown that entering converses and waited to connect state interface;
Step 5: callback server dials called number, after called number is connected, calling and called user's communication is set up.
Wherein, bullet screen enters call wait state or enters call when connected state, the call-informations such as the called human head picture of screen display, name, telephone number, conversation rate and telephoometry.
A communication system for clawback type phone, described system comprises: callback server, communicator, for providing the computer network of network communication services between communicator and callback server or/and communication network, provide the communication network of telecommunications session services for communicator.
Described callback server comprises receiver module, parsing module, clawback module, call module.
Receiver module receives the call request relevant information that user communication device is sent by clawback client, starts parsing module after receiving call request relevant information;
Parsing module is resolved call request relevant information, obtains the calling number of calling subscriber, the name of callee and the information such as telephone number and head portrait from call request relevant information;
Clawback module is used for callback server clawback rear side phone number and calling called number; After receiving the call of two parties, start call module, and process the various problems before receiving call, as unmanned response, the other side are conversing medium.
The call that call module realizes between the communicator of calling party and the communicator of callee is connected, and the other problem after process call connection.
Described communicator includes acquisition module, initiatively hangs up module, module monitored by screen pop-up module, signal load unit, incoming call, identification module, incoming call arrange module, initiatively answer module and telecommunication path module.
Acquisition module, after sending call request as the user receiving communicator to called subscriber, obtains call request relevant information and is sent on callback server;
Initiatively hang up module, for initiatively hanging up user's caller phone after acquisition module obtains call request relevant information;
Screen pop-up module, for obtain call request relevant information when acquisition module and be sent to callback server or automatically connect call back time, pop screen;
Signal load unit, after screen pop-up module pop screen, the screen of bullet screen shows the call request relevant information that acquisition module obtains;
Module monitored by incoming call, for monitoring the incoming call on communicator;
Identification module, for being identified by the incoming call on the communicator listened to, and is confirmed whether the number that calls back for callback server;
Incoming call arranges module, for after identification module carries out identification success to incoming call, incoming call indicating mode is set to silent mode;
Initiatively answer module, for be successfully identified as at identification module come from the calling back of callback server after antomatic soundless answer and call back.
Beneficial effect of the present invention is:
1, the present invention can after user sends call instruction to called subscriber, and calling back to identify and answering automatically to server, simplifies the operating process of user;
2, the present invention shields operation by carrying out bullet in user communication device, has hidden consistency operation behavior, allows user feel calling back to be tending towards close or identical with normal handset dialing, thus promotes user's communication experience.
Accompanying drawing explanation
Fig. 1 is the communicator schematic diagram of a kind of clawback type phone of the present invention;
Fig. 2 is the means of communication flow chart of a kind of clawback type phone of the present invention.
Embodiment
Below in conjunction with accompanying drawing, the present invention is further illustrated.
The communication system of clawback type phone in the present embodiment, this system comprise callback server, communicator (i.e. mobile terminal), for providing the computer network of network communication services between communicator and callback server, providing the communication network of telecommunications session services and network communication services for communicator; Wherein communication network comprises the various cordless communication network such as GSM, PH, CDMA, GPRS, 3G, 4G that mobile phone uses, and computer network comprises the WiFi wireless communication data network that mobile phone uses.
Communicator is loaded with clawback client and telecommunications phone system, clawback client binding telecommunications phone system cell-phone number, the function of clawback client is receive calling subscriber to send call request to called subscriber, obtain call request relevant information and be sent on callback server, play screen display on the communication device and show call wait state interface and hang up the call request of calling subscriber; Under call wait state interface, be responsible for monitoring calling subscriber's incoming call, after incoming phone number being identified according to the recognition rule that calls back, the call reminding pattern of communicator be set to silent mode; After incoming call is successfully identified as the calling back of server, is responsible for antomatic soundless and connects and call back, while automatically closing call wait state interface on the communication device, bullet screen display is shown that entering converses and is waited to connect state interface.Telecommunications phone system be generally have one-way charge business and by the landline telephone of communication network or mobile telephone system, the user of communicator sends call request by telecommunications phone system to called subscriber, and callback server is by telecommunications phone system clawback calling subscriber and calling called subscriber.
Callback server supports the call request of clawback client, according to the calling and called telephone number be resolved to, is called back on the communicator of calling and called user by communication network.Meanwhile, callback server is used for comprising network interface, telecommunication interface and processing unit with the interface that various network carries out communicating, and receiver module and sending module are undertaken by network interface and telecommunication interface and computer network and communication network alternately.The procotols such as network interface provides callback server and computer network to carry out the interface of information interaction, carries out information interaction further with the communicator of user, application IP.Telecommunication interface provides callback server and communication network to carry out the interface of information interaction, carries out information interaction further with the communicator of user, such as, on the communicator of the calling subscriber that calls back and calling called subscriber.
As shown in Figure 1, in the present embodiment, callback server includes receiver module, parsing module, clawback module, call module, sending module.
Receiver module, for receiving the call request relevant information that calling subscriber's communicator sends, starts parsing module after receiving call request relevant information;
Parsing module, for resolving call request relevant information, obtains the calling number of calling subscriber, the name of callee and the information such as telephone number and head portrait from call request relevant information;
Clawback module is used for callback server clawback rear side phone number and calling called number; After receiving the call of two parties, start call module, and process the various problems before receiving call, as unmanned response, the other side are conversing medium.
The call that call module realizes between the communicator of calling party and the communicator of callee is connected, and the other problem after process call connection.
Sending module, for being sent to clawback client by the call-information such as clawback call instruction, telephoometry, conversation rate of clawback module.
As shown in Figure 2, in the present embodiment, communicator includes telecommunication path module, acquisition module, screen pop-up module, sending module, signal load unit, incoming call monitoring module, identification module, initiatively hangs up module, initiatively answers module, communication setting module.
Acquisition module, after sending telecommunications call request as the user receiving communicator to called subscriber, obtains telecommunications call request relevant information, and obtains caller ID for monitoring at incoming call after module listens to incoming call;
Sending module, after obtaining telecommunications call request relevant information, is sent on callback server by telecommunications call request relevant information for acquisition module;
Screen pop-up module, for obtain call request relevant information when acquisition module and be sent to callback server or automatically connect call back time, pop screen;
Signal load unit, after screen pop-up module pop screen, the call request relevant information that loaded and displayed acquisition module obtains on the screen of bullet screen;
Module monitored by incoming call, for monitoring the incoming call on communicator;
Identification module, for being identified by the incoming call on the communicator listened to, and is confirmed whether the number that calls back for callback server;
Initiatively hang up module, for obtaining call request relevant information when acquisition module and after being sent to callback server, hanging up the telecommunications call request of calling subscriber;
Communication setting module, for after identification module is successful to incoming phone number identification according to the recognition rule that calls back, is set to silent mode by the call reminding pattern of communicator;
Initiatively answer module, for after identification module is successful to incoming phone number identification according to the recognition rule that calls back, automatically connects under silent mode and call back.
As shown in Figure 2, the communication means of a kind of clawback type phone described in the present embodiment, said method comprising the steps of:
1, calling subscriber sends telecommunications call request by the client that calls back to called subscriber, after the telecommunications call request that the user that acquisition module receives communicator sends to called subscriber, obtain telecommunications call request relevant information and be sent on callback server by sending module, simultaneously screen pop-up module on the communication device bullet screen entering call and wait for interface, signal load unit loads telecommunications communicating request information and is presented at call wait state interface, initiatively hangs up the telecommunications call request that module hangs up calling subscriber; Telecommunications call request relevant information comprises the calling number of calling subscriber and the information such as name, telephone number, head portrait of callee.
2, after callback server receives the call request of calling subscriber by receiver module, parsing module is used to resolve the relevant information in call request, from call request relevant information, obtain the calling number of calling subscriber, the name of callee and the information such as telephone number and head portrait, and start clawback module; Clawback module is through the communicator of communication network calling calling party, and with this clawback calling party telephone number, calling party telephone number comprises landline telephone and mobile phone.
3, under call wait state interface, caller ID is obtained after the incoming call monitoring module of communicator listens to incoming call, start identification module, identification module identifies incoming phone number according to the recognition rule that calls back, and identifies and by communication setting module, the call reminding pattern of communicator is set to silent mode successfully;
Wherein, call back to monitor recognition rule and specifically refer to, after incoming call monitoring module listens to communicator incoming call, obtain this number that calls back by acquisition module, start identification module; In the callback number list that identification module is preserved in this locality, the telephone number obtained is searched for, if the telephone number of described extraction be present in local preserve call back in list of numbers, then identify successfully.
Under the graphic user interface of wait state of 4, conversing, after incoming call is successfully identified as the calling back of server, initiatively answer module antomatic soundless to connect and call back, now screen pop-up module bullet screen display shows that entering converses and waits that the call module connected in state interface and telecommunication path module and callback server is connected by communication network.Bullet screen enters call wait state or enters call when connected state, the call-informations such as the called human head picture of screen display, name, telephone number, conversation rate and telephoometry.Call wait state interface can be blocked identification module and be answered the automatic operation step that module carries out, and experiences to user Geng Jia.
5, clawback type telephony server calls out called number by communication network, and by UNICOM's call between callback server and caller phone, between callback server and called phone after callee answers, between such calling and called, this sets up call.If callee does not respond calling, then callback server stops calling out callee over time, and the feedback information from computer network or communication network is replied to calling party and callee, then disconnects and being connected with the call of calling and called side.

Claims (5)

1. a communication means for clawback type phone, is characterized in that, said method comprising the steps of:
Step 1: after the user receiving communicator sends telecommunications call request to called subscriber, obtain call request relevant information and be sent on callback server, playing screen display simultaneously on the communication device and show call wait state interface and the call request hanging up calling subscriber;
Step 2: callback server resolves the call request relevant information received, and clawback calling number;
Step 3: under call wait state interface, after listening to communicator reception incoming call, by the call reminding pattern of communicator is set to silent mode after identifying according to the recognition rule that calls back to incoming phone number;
Step 4: after incoming call is successfully identified as the calling back of server, antomatic soundless connects and calls back, and while automatically closing the graphic user interface of call wait state on the communication device, bullet screen display is shown that entering converses and waited to connect state interface;
Step 5: callback server dials called number, after called number is connected, calling and called user's communication is set up.
2. the communication means of a kind of clawback type phone as claimed in claim 1, is characterized in that, described call request relevant information comprises the calling number of calling subscriber and the information such as name, telephone number, head portrait of callee.
3. the communication means of a kind of clawback type phone as claimed in claim 1, is characterized in that, described in the recognition rule that calls back refer to, when listening to after communicator receives incoming call, obtain this incoming phone number; In the callback number list that this locality is preserved, search for the telephone number of extraction, if the telephone number of described extraction be present in local preserve call back in list of numbers, then identify successfully.
4. the communication means of a kind of clawback type phone as claimed in claim 1, it is characterized in that, bullet screen enters call wait state or enters call when connected state, the call-informations such as the called human head picture of screen display, name, telephone number, conversation rate and telephoometry.
5. the communication system of a clawback type phone, it is characterized in that, described system comprises: callback server, communicator, for providing the computer network of network communication services between communicator and callback server or/and communication network, provide the communication network of telecommunications session services for communicator;
Described callback server comprises receiver module, parsing module, clawback module, call module;
Receiver module receives the call request relevant information that user communication device is sent by clawback client, starts parsing module after receiving call request relevant information;
Parsing module is resolved call request relevant information, obtains the calling number of calling subscriber, the name of callee and the information such as telephone number and head portrait from call request relevant information;
Clawback module is used for callback server clawback rear side phone number and calling called number; After receiving the call of two parties, start call module, and process the various problems before receiving call, as unmanned response, the other side are conversing medium;
The call that call module realizes between the communicator of calling party and the communicator of callee is connected, and the other problem after process call connection;
Described communicator includes acquisition module, initiatively hangs up module, module monitored by screen pop-up module, signal load unit, incoming call, identification module, incoming call arrange module, initiatively answer module;
Acquisition module, after sending call request as the user receiving communicator to called subscriber, obtains call request relevant information and is sent on callback server;
Initiatively hang up module, for initiatively hanging up user's caller phone after acquisition module obtains call request relevant information;
Screen pop-up module, for obtain call request relevant information when acquisition module and be sent to callback server or automatically connect call back time, pop screen;
Signal load unit, after screen pop-up module pop screen, the screen of bullet screen shows the call request relevant information that acquisition module obtains;
Module monitored by incoming call, for monitoring the incoming call on communicator;
Identification module, for being identified by the incoming call on the communicator listened to, and is confirmed whether the number that calls back for callback server;
Incoming call arranges module, for after identification module carries out identification success to incoming call, incoming call indicating mode is set to silent mode;
Initiatively answer module, for be successfully identified as at identification module come from the calling back of callback server after initiatively answer and call back.
CN201510004259.8A 2015-01-06 2015-01-06 Callback type call communication method and system Pending CN104580630A (en)

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Cited By (9)

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CN105049648A (en) * 2015-06-30 2015-11-11 百度在线网络技术(北京)有限公司 Phone callback method, callback platform and communication operator server
CN105162861A (en) * 2015-08-24 2015-12-16 百度在线网络技术(北京)有限公司 Method and server for establishing session communication
CN106027816A (en) * 2016-05-16 2016-10-12 腾讯科技(深圳)有限公司 Call method and device, as well as call data processing method and device
CN106211109A (en) * 2015-04-30 2016-12-07 北京壹人壹本信息科技有限公司 A kind of secret communication method, terminal and communication system
CN106790943A (en) * 2017-02-17 2017-05-31 山东浪潮商用系统有限公司 A kind of method for supporting mobile phone terminal application session to record
CN106850935A (en) * 2015-12-04 2017-06-13 阿里巴巴集团控股有限公司 A kind of method of calling and device
CN107920160A (en) * 2017-10-20 2018-04-17 捷开通讯(深圳)有限公司 Call transferring method, intelligent terminal and the device with store function
CN111669458A (en) * 2020-05-21 2020-09-15 腾讯科技(深圳)有限公司 Telephone number storage method, device and storage medium

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CN103369137A (en) * 2013-06-21 2013-10-23 优视科技有限公司 Communication event processing method and device of callback phone call

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Cited By (13)

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Publication number Priority date Publication date Assignee Title
CN106211109A (en) * 2015-04-30 2016-12-07 北京壹人壹本信息科技有限公司 A kind of secret communication method, terminal and communication system
CN104902107A (en) * 2015-05-13 2015-09-09 小米科技有限责任公司 Method for disguising incoming call as call and device thereof
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CN105049648A (en) * 2015-06-30 2015-11-11 百度在线网络技术(北京)有限公司 Phone callback method, callback platform and communication operator server
CN105162861A (en) * 2015-08-24 2015-12-16 百度在线网络技术(北京)有限公司 Method and server for establishing session communication
CN105162861B (en) * 2015-08-24 2019-03-12 百度在线网络技术(北京)有限公司 For establishing the method and server of session communication
CN106850935A (en) * 2015-12-04 2017-06-13 阿里巴巴集团控股有限公司 A kind of method of calling and device
CN106027816A (en) * 2016-05-16 2016-10-12 腾讯科技(深圳)有限公司 Call method and device, as well as call data processing method and device
CN106027816B (en) * 2016-05-16 2019-05-24 腾讯科技(深圳)有限公司 Call method and device, communicating data treating method and apparatus
CN106790943A (en) * 2017-02-17 2017-05-31 山东浪潮商用系统有限公司 A kind of method for supporting mobile phone terminal application session to record
CN107920160A (en) * 2017-10-20 2018-04-17 捷开通讯(深圳)有限公司 Call transferring method, intelligent terminal and the device with store function
CN111669458A (en) * 2020-05-21 2020-09-15 腾讯科技(深圳)有限公司 Telephone number storage method, device and storage medium
CN111669458B (en) * 2020-05-21 2021-06-08 腾讯科技(深圳)有限公司 Telephone number storage method, device and storage medium

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Application publication date: 20150429