CN103369137A - Communication event processing method and device of callback phone call - Google Patents

Communication event processing method and device of callback phone call Download PDF

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Publication number
CN103369137A
CN103369137A CN2013102485360A CN201310248536A CN103369137A CN 103369137 A CN103369137 A CN 103369137A CN 2013102485360 A CN2013102485360 A CN 2013102485360A CN 201310248536 A CN201310248536 A CN 201310248536A CN 103369137 A CN103369137 A CN 103369137A
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called number
communicator
related information
conversation
event processing
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CN2013102485360A
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CN103369137B (en
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梁捷
何小鹏
陈春林
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Alibaba China Co Ltd
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Ucweb Inc
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Abstract

The invention provides a communication event processing method of a callback phone call. The method comprises the steps of receiving a callback phone call instruction sent by a user of a communication device and then sending the telephone number of a called party to a server; obtaining the communication associated information related to a called party contact; displaying the communication associated information on the communication device after the callback phone call from the server is monitored according to a callback phone call identification rule. By using the method, the related information of the called party contact can be accurately displayed during the callback phone call, and the call experience of the user can be improved.

Description

A kind of communication event processing method and device of clawback type phone
Technical field
The present invention relates to the mobile communication technology field, specifically, relate to a kind of communication event processing method and device of clawback type phone.
 
Background technology
The clawback type networking telephone has become a kind of communicating tech of more popular long-distance telephone expenses of reduction user.The clawback type networking telephone, to initiate a call request by GPRS or WIFI to server first by the side of dialing, give phone of the side's of dialing clawback come (this phone is commonly referred to and calls back) after the server request of receiving, server also can be dialed a phone to the callee in addition, and calling party and callee both sides can set up conversation after connecting the phone that server dials.
The clawback type networking telephone is when giving the user's clawback that makes a call, and what show on user's the phone is the callback number of server.This specific character determined for the user who makes a call, the callback number that whole communication process is seen when all being the server clawback, rather than the number of really being dialed.
In addition, the area that the support of the clawback type networking telephone is dialed has a lot and can be in server-side extensions, also each is variant and may often adjust for rate, if it is fixed that these data are write by client, occupying the space may be very large and may have larger error, so the user often need to specially remove to inquire about rate information before dialing the clawback type networking telephone.
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Summary of the invention
In view of above-mentioned, the present invention proposes a kind of communication event processing method and device of clawback type phone, the method can be by after initiating the call of clawback type the user, obtain the conversation related information relevant with the callee contact person and show described conversation related information at communicator, improve user's conversation and experience.
According to an aspect of the present invention, provide a kind of communication event processing method of clawback type phone, having comprised: after the clawback type call instruction that the user who receives communicator sends, called number has been sent to server; Obtain the conversation related information relevant with the callee contact person; And listening to from after the calling back of server according to the recognition rule that calls back, show described conversation related information at described communicator.
In one or more examples aspect above-mentioned, described conversation related information comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator, and obtains the conversation related information relevant with the callee contact person and comprise: the name of contact person, telephone number and/or the head image information that obtain described callee from described communicator this locality.
In one or more examples aspect above-mentioned, described conversation related information comprises the called number relevant information of returning from server, and obtain described conversation related information and comprise: receive the called number relevant information of returning from server, described called number relevant information is to obtain based on the called number that receives at server side.
In one or more examples aspect above-mentioned, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
In one or more examples aspect above-mentioned, listening to from after the calling back of server, showing that at communicator the conversation related information comprises: listening to from after the calling back of server, connection calls back; And show described conversation related information at the call interface of communicator.
In one or more examples aspect above-mentioned, after communicator showed described conversation related information, described method also comprised: according to shown conversation rate, determine whether to connect described calling back.
In one or more examples aspect above-mentioned, after connection called back, described method also comprised: start the timer in the communicator, the duration of call is carried out timing; According to the duration of call and conversation rate, calculate cost of the phone call, and show that at the call interface of described communicator described conversation related information comprises: the call interface at described communicator shows described conversation related information, the duration of call and cost of the phone call.
In one or more examples aspect above-mentioned, described conversation related information is presented on the described communicator with the form of suspended window.
In one or more examples aspect above-mentioned, behind end of conversation, autoshutdown or operate to close described suspended window via the user.
In one or more examples aspect above-mentioned, behind end of conversation, described called number relevant information is kept in the described communicator.
In one or more examples aspect above-mentioned, described communicator is portable terminal.
According to a further aspect in the invention, provide a kind of communication event processing unit of clawback type phone, having comprised: transmitting element is used for after the clawback type call instruction that the user who receives communicator sends called number being sent to server; Acquiring unit is used for obtaining the conversation related information relevant with the callee contact person; And display unit, be used for showing described conversation related information listening to according to the recognition rule that calls back from after the calling back of server at communicator.
In one or more examples aspect above-mentioned, described conversation related information comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator, and described acquiring unit is configured to obtain from described communicator this locality described callee's name of contact person, telephone number and/or head image information.
In one or more examples aspect above-mentioned, described conversation related information comprises the called number relevant information of returning from server from described, described acquiring unit also is configured to receive the called number relevant information of returning from server, and described called number relevant information is to obtain based on the called number that receives at server side.
In one or more examples aspect above-mentioned, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
In one or more examples aspect above-mentioned, connect confirmation unit, be used for according to shown conversation rate, determine whether to connect described calling back.
Utilize said method and device, can be by initiate the call of clawback type the user after, obtain the conversation related information relevant with the callee contact person and show described conversation related information at communicator, so that the user can accurately see callee's conversation related information (associated person information, rate information etc.) when carrying out the telephone relation of clawback type, improved user's conversation and experienced.
In order to realize above-mentioned and relevant purpose, one or more aspects of the present invention comprise the feature that the back will describe in detail and particularly point out in the claims.Following explanation and accompanying drawing describe some illustrative aspects of the present invention in detail.Yet, the indication of these aspects only be some modes that can use in the variety of way of principle of the present invention.In addition, the present invention is intended to comprise all these aspects and their equivalent.
 
Description of drawings
According to following detailed description of carrying out with reference to accompanying drawing, above and other purpose of the present invention, feature and advantage will become more apparent.In the accompanying drawings:
Fig. 1 shows the according to an embodiment of the invention flow chart of the communication event processing method of clawback type phone;
Fig. 2 shows the flow chart of the communication event processing method of clawback type phone according to another embodiment of the present invention;
Fig. 3 shows the according to an embodiment of the invention block diagram of the communication event processing unit of clawback type phone;
Fig. 4 shows the block diagram according to the communicator of the embodiment of the invention.
Identical label is indicated similar or corresponding feature or function in institute's drawings attached.
 
Embodiment
Various aspects of the present disclosure are described below.Should be understood that the instruction of this paper can be with varied form imbody, and disclosed any concrete structure, function or both only are representational in this article.Based on the instruction of this paper, those skilled in the art should be understood that an aspect disclosed herein can be independent of any other side and realize, and the two or more aspects in these aspects can make up according to variety of way.For example, can use the aspect of any number described in this paper, implement device or hands-on approach.In addition, can use other structure, function or except one or more aspects described in this paper or be not the 26S Proteasome Structure and Function of one or more aspects described in this paper, realize this device or put into practice this method.In addition, any aspect described herein can comprise at least one element of claim.
Each embodiment of the present invention is described below with reference to accompanying drawings.
Fig. 1 shows the according to an embodiment of the invention flow chart of the communication event processing method of clawback type phone.
As shown in Figure 1, at step S110, after the clawback type call instruction that the user who receives communicator sends, called number is sent to server.Calling party is after sending callee's telephone number to server, and the telephone number of server meeting while metered call side is so that the follow-up clawback that carries out.
Then, at step S120, obtain the conversation related information relevant with the callee contact person.
In an example of the present invention, the described conversation related information relevant with the callee contact person comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator.After the clawback type call instruction that the user who receives communicator sends, obtain described callee's name of contact person, telephone number and/or head image information from described communicator this locality based on described called number.
In another example of the present invention, the described conversation related information relevant with the callee contact person comprises the called number relevant information of returning from server.After the clawback type call instruction that the user who receives communicator sends, receive the called number relevant information of returning from server.Described called number relevant information is to obtain based on the called number that receives at server side.Wherein, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
Then, at step S130, listening to from after the calling back of server according to the recognition rule that calls back, show described conversation related information at described communicator.
In an example of the present invention, after the clawback type call instruction that the user who receives communicator sends, start an incoming call event sniffer, described server can carry out clawback to calling party after receiving the called number that calling party sends, when listen to from after the calling back of server at the described conversation related information of screen demonstration of described communicator.
In an example of the present invention, described conversation related information is presented on the described communicator with the form of suspended window.
Fig. 2 shows the flow chart of the communication event processing method of clawback type phone according to another embodiment of the present invention.
As shown in Figure 2, step S210, step S220, step S230 are identical with step S110, step S120, S130 among Fig. 1 respectively, do not do description at this.
At step S240, judge whether that connection calls back.If so, then change step S250 over to.Otherwise change step S280 over to, flow process finishes.
In an example of the present invention, can according to shown conversation rate, determine whether to connect described calling back.For example, can judge whether shown conversation rate is higher than predetermined threshold, when not being higher than predetermined threshold, connection calls back automatically; Otherwise auto-hang up calls back.Described reservation threshold can be that the user presets, also can be the callee is carried out ordinary call take the user conversation rate as parameter, a numerical value that automatically generates according to predetermined formula.For example, the user is x to the conversation rate that the callee carries out ordinary call, and reservation threshold is y, and the formula that calculates reservation threshold is y=ax, wherein 0 ﹤ a<1.
In another example of the present invention, also can be selected whether to hang up according to shown conversation rate by the user and call back.
At step S250, the timer that starts in the communicator carries out timing to the duration of call.
Next, at step S260, according to the duration of call and conversation rate, calculate cost of the phone call.
Then, at step S270, in call interface demonstration described conversation related information, the duration of call and the cost of the phone call of described communicator.
In an example of the present invention, the form with suspended window on the call interface of described communicator shows described conversation related information, shows the duration of call and cost of the phone call.
At step S280, behind end of conversation, autoshutdown or operate to close described suspended window via the user.
Fig. 3 shows the according to an embodiment of the invention block diagram of the communication event processing unit 300 of clawback type phone.
As shown in Figure 3, communication event processing unit 300 comprises transmitting element 310, acquiring unit 320, display unit 330.
Transmitting element 310 is used for after the clawback type call instruction that the user who receives communicator sends called number being sent to server.
Acquiring unit 320 links to each other with transmitting element 310, is used for obtaining the conversation related information relevant with the callee contact person.
In an example of the present invention, described conversation related information comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator, and described acquiring unit 320 is configured to obtain from described communicator this locality described callee's name of contact person, telephone number and/or head image information.
In another example of the present invention, described conversation related information comprises the called number relevant information of returning from server from described, described acquiring unit 320 also is configured to receive the called number relevant information of returning from server, and described called number relevant information is to obtain based on the called number that receives at server side.Wherein, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
Display unit 330 links to each other with acquiring unit 320, is used for showing described conversation related information listening to according to the recognition rule that calls back from after the calling back of server at communicator.
In other example of the present invention, described communication event processing unit 300 can also comprise connects the confirmation unit (not shown), is used for according to shown conversation rate, determines whether to connect described calling back.
In addition, in other example of the present invention, described communication event processing unit 300 can also comprise timing unit and expense computing unit (not shown), and timing unit links to each other with the connection confirmation unit, and the expense computing unit links to each other with timing unit.Described timing unit is used for starting the timer in the communicator after connection calls back, and the duration of call is carried out timing.Described expense computing unit is used for the duration of call and the conversation rate that timing counts according to timing unit, calculates cost of the phone call.Display unit 330 shows described conversation related information, the duration of call and cost of the phone call at the call interface of described communicator.
Utilize said method and device, can be by initiate the call of clawback type the user after, obtain the conversation related information relevant with the callee contact person and show described conversation related information at communicator, so that the user can accurately see callee's conversation related information (associated person information, rate information etc.) when carrying out the telephone relation of clawback type, improved user's conversation and experienced.
Here be noted that, linking to each other between two unit in the communication event processing unit 300 recited above can be actual connection physically, it also can be the connection of carrying out via other unit, or virtual link, such as the virtual link of realizing by data or information interaction (utilizing in said units in the situation of processor and the memory realization that stores computer program).
Fig. 4 shows the block diagram that has according to communicator 40 of the present invention.As shown in Figure 4, described communicator 40 comprises communication event processing unit 300 as shown in Figure 3.Here be noted that the communication event processing unit 300 that comprises among Fig. 4 can also comprise the various modification of the communication event processing unit 300 shown in Fig. 3.
In another example of the present invention, described communicator 40 is portable terminal.
In addition, typically, portable terminal of the present invention can be various hand-held terminal devices with Bluetooth function, for example has mobile phone, the PDA(Personal Digital Assistant) of Bluetooth function.
In addition, the method according to this invention can also be implemented as the computer program of being carried out by the processor in the portable terminal (such as CPU), and is stored in the memory of portable terminal.When this computer program is carried out by processor, carry out the above-mentioned functions that limits in the method for the present invention.
In addition, the method according to this invention can also be embodied as a kind of computer program, this computer program comprises computer-readable medium, stores for the computer program of carrying out the above-mentioned functions that method of the present invention limits at this computer-readable medium.
In addition, said method step and system unit also can utilize controller and be used for storage so that controller is realized the computer readable storage devices realization of the computer program of above-mentioned steps or Elementary Function.
Those skilled in the art will also understand is that, may be implemented as electronic hardware, computer software or both combinations in conjunction with the described various illustrative logical blocks of disclosure herein, module, circuit and algorithm steps.For this interchangeability of hardware and software clearly is described, with regard to the function of various exemplary components, square, module, circuit and step it has been carried out general description.This function is implemented as software or is implemented as hardware and depends on concrete application and the design constraint that imposes on whole system.Those skilled in the art can realize described function in every way for every kind of concrete application, but this realization determines should not be interpreted as causing departing from the scope of the present invention.
Although the disclosed content in front shows exemplary embodiment of the present invention, should be noted that under the prerequisite of the scope of the present invention that does not deviate from the claim restriction, can carry out multiple change and modification.Function, step and/or action according to the claim to a method of inventive embodiments described herein do not need to carry out with any particular order.In addition, although element of the present invention can be with individual formal description or requirement, also it is contemplated that a plurality of, unless clearly be restricted to odd number.
Be described although as above described each embodiment according to the present invention with reference to figure, it will be appreciated by those skilled in the art that each embodiment that the invention described above is proposed, can also make various improvement on the basis that does not break away from content of the present invention.Therefore, protection scope of the present invention should be determined by the content of appending claims.

Claims (15)

1. the communication event processing method of a clawback type phone comprises:
After the clawback type call instruction that the user who receives communicator sends, called number is sent to server;
Obtain the conversation related information relevant with the callee contact person; And
Listening to from after the calling back of server according to the recognition rule that calls back, show described conversation related information at described communicator.
2. communication event processing method as claimed in claim 1, wherein, described conversation related information comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator, and
Obtaining the conversation related information relevant with the callee contact person comprises: the name of contact person, telephone number and/or the head image information that obtain described callee from described communicator this locality.
3. communication event processing method as claimed in claim 1 or 2, wherein, described conversation related information comprises the called number relevant information of returning from server, and
Obtaining described conversation related information comprises:
The called number relevant information that reception is returned from server, described called number relevant information is to obtain based on the called number that receives at server side.
4. communication event processing method as claimed in claim 3, wherein, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
5. communication event processing method as claimed in claim 1 wherein, is listening to from after the calling back of server, and shows that at communicator the conversation related information comprises:
Listening to from after the calling back of server, connection calls back; And
Call interface at communicator shows described conversation related information.
6. communication event processing method as claimed in claim 4, wherein, after communicator showed described conversation related information, described method also comprised:
According to shown conversation rate, determine whether to connect described calling back.
7. communication event processing method as claimed in claim 6, after connection called back, described method also comprised:
Start the timer in the communicator, the duration of call is carried out timing;
According to the duration of call and conversation rate, calculate cost of the phone call, and
Call interface at described communicator shows that described conversation related information comprises:
Call interface at described communicator shows described conversation related information, the duration of call and cost of the phone call.
8. communication information display packing as claimed in claim 1, wherein, described conversation related information is presented on the described communicator with the form of suspended window.
9. communication event processing method as claimed in claim 8 also comprises:
Behind end of conversation, autoshutdown or operate to close described suspended window via the user.
10. such as any one described communication event processing method among the claim 1-9, also comprise:
Behind end of conversation, described called number relevant information is kept in the described communicator.
11. the communication event processing unit of a clawback type phone comprises:
Transmitting element is used for after the clawback type call instruction that the user who receives communicator sends called number being sent to server;
Acquiring unit is used for obtaining the conversation related information relevant with the callee contact person; And
Display unit is used for showing described conversation related information listening to according to the recognition rule that calls back from after the calling back of server at communicator.
12. communication event processing unit as claimed in claim 11, wherein, described conversation related information comprises name of contact person, telephone number and/or the head image information that is stored in the described callee in the described communicator, and described acquiring unit is configured to obtain from described communicator this locality described callee's name of contact person, telephone number and/or head image information.
13. such as claim 11 or 12 described communication event processing unit, wherein, described conversation related information comprises the called number relevant information of returning from server from described, described acquiring unit also is configured to receive the called number relevant information of returning from server, and described called number relevant information is to obtain based on the called number that receives at server side.
14. communication event processing unit as claimed in claim 13, wherein, described called number relevant information one of comprises in the local Weather information of conversation rate, called number information of home location and called number of described called number at least.
15. communication event processing unit as claimed in claim 14 also comprises:
Connect confirmation unit, be used for according to shown conversation rate, determine whether to connect described calling back.
CN201310248536.0A 2013-06-21 2013-06-21 The communication event processing method of a kind of clawback type phone and device Active CN103369137B (en)

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CN104580630A (en) * 2015-01-06 2015-04-29 陈包容 Callback type call communication method and system
CN105635397A (en) * 2015-12-30 2016-06-01 宇龙计算机通信科技(深圳)有限公司 Communication method, communication system and terminal
CN106302914A (en) * 2016-08-09 2017-01-04 厦门乐享新网络科技有限公司 Double Dialing Methods called through in communication system and device
CN106534450A (en) * 2016-11-11 2017-03-22 宇龙计算机通信科技(深圳)有限公司 Contact information processing method and device
CN111182159A (en) * 2019-10-18 2020-05-19 腾讯科技(深圳)有限公司 Communication method, device and storage medium based on team instant messaging application

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CN104580630A (en) * 2015-01-06 2015-04-29 陈包容 Callback type call communication method and system
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CN111182159A (en) * 2019-10-18 2020-05-19 腾讯科技(深圳)有限公司 Communication method, device and storage medium based on team instant messaging application

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