CN102015047B - 虚拟环境中通信会话的表示法 - Google Patents

虚拟环境中通信会话的表示法 Download PDF

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Publication number
CN102015047B
CN102015047B CN200880122345.7A CN200880122345A CN102015047B CN 102015047 B CN102015047 B CN 102015047B CN 200880122345 A CN200880122345 A CN 200880122345A CN 102015047 B CN102015047 B CN 102015047B
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China
Prior art keywords
resident
virtual environment
automation
automated
user
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CN200880122345.7A
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English (en)
Chinese (zh)
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CN102015047A (zh
Inventor
迈克尔·哈特曼
尼尔·奥＇康纳
托尼·麦考马克
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Avaya Inc
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Avaya Inc
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Classifications

    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F13/00—Video games, i.e. games using an electronically generated display having two or more dimensions
    • A63F13/85—Providing additional services to players
    • A63F13/87—Communicating with other players during game play, e.g. by e-mail or chat
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/4217—Managing service interactions
    • A63F13/12—
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F13/00—Video games, i.e. games using an electronically generated display having two or more dimensions
    • A63F13/30—Interconnection arrangements between game servers and game devices; Interconnection arrangements between game devices; Interconnection arrangements between game servers
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F13/00—Video games, i.e. games using an electronically generated display having two or more dimensions
    • A63F13/70—Game security or game management aspects
    • A63F13/79—Game security or game management aspects involving player-related data, e.g. identities, accounts, preferences or play histories
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183—Call or contact centers with computer-telephony arrangements
    • H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F13/00—Video games, i.e. games using an electronically generated display having two or more dimensions
    • A63F13/30—Interconnection arrangements between game servers and game devices; Interconnection arrangements between game devices; Interconnection arrangements between game servers
    • A63F13/33—Interconnection arrangements between game servers and game devices; Interconnection arrangements between game devices; Interconnection arrangements between game servers using wide area network [WAN] connections
    • A63F13/335—Interconnection arrangements between game servers and game devices; Interconnection arrangements between game devices; Interconnection arrangements between game servers using wide area network [WAN] connections using Internet
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F2300/00—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game
    • A63F2300/30—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by output arrangements for receiving control signals generated by the game device
    • A63F2300/303—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by output arrangements for receiving control signals generated by the game device for displaying additional data, e.g. simulating a Head Up Display
    • A63F2300/305—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by output arrangements for receiving control signals generated by the game device for displaying additional data, e.g. simulating a Head Up Display for providing a graphical or textual hint to the player
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F2300/00—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game
    • A63F2300/50—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by details of game servers
    • A63F2300/55—Details of game data or player data management
    • A63F2300/5546—Details of game data or player data management using player registration data, e.g. identification, account, preferences, game history
    • A63F2300/5553—Details of game data or player data management using player registration data, e.g. identification, account, preferences, game history user representation in the game field, e.g. avatar
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63F—CARD, BOARD, OR ROULETTE GAMES; INDOOR GAMES USING SMALL MOVING PLAYING BODIES; VIDEO GAMES; GAMES NOT OTHERWISE PROVIDED FOR
    • A63F2300/00—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game
    • A63F2300/50—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by details of game servers
    • A63F2300/57—Features of games using an electronically generated display having two or more dimensions, e.g. on a television screen, showing representations related to the game characterized by details of game servers details of game services offered to the player
    • A63F2300/572—Communication between players during game play of non game information, e.g. e-mail, chat, file transfer, streaming of audio and streaming of video

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Computer Security & Cryptography (AREA)
  • General Business, Economics & Management (AREA)
  • Information Transfer Between Computers (AREA)
  • User Interface Of Digital Computer (AREA)
  • Computer And Data Communications (AREA)
  • Telephonic Communication Services (AREA)
CN200880122345.7A 2007-10-22 2008-10-20 虚拟环境中通信会话的表示法 Active CN102015047B (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
GB0720600A GB2453938A (en) 2007-10-22 2007-10-22 Controlling communication session within a virtual environment
GB0720600.6 2007-10-22
PCT/EP2008/008859 WO2009053015A2 (en) 2007-10-22 2008-10-20 Representations of communications sessions in virtual environments

Publications (2)

Publication Number Publication Date
CN102015047A CN102015047A (zh) 2011-04-13
CN102015047B true CN102015047B (zh) 2014-12-17

Family

ID=38814221

Family Applications (1)

Application Number Title Priority Date Filing Date
CN200880122345.7A Active CN102015047B (zh) 2007-10-22 2008-10-20 虚拟环境中通信会话的表示法

Country Status (7)

Country Link
US (1) US8434004B2 (enExample)
EP (1) EP2212002A2 (enExample)
JP (2) JP2011502297A (enExample)
KR (1) KR101578950B1 (enExample)
CN (1) CN102015047B (enExample)
GB (1) GB2453938A (enExample)
WO (1) WO2009053015A2 (enExample)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8219616B2 (en) * 2008-12-15 2012-07-10 International Business Machines Corporation Use of information channels to provide communications in a virtual environment
US20100281433A1 (en) * 2009-04-29 2010-11-04 International Business Machines Corporation Computer Method and Apparatus Specifying Avatar Entrance and Exit
US10079892B2 (en) * 2010-04-16 2018-09-18 Avaya Inc. System and method for suggesting automated assistants based on a similarity vector in a graphical user interface for managing communication sessions
US9105013B2 (en) 2011-08-29 2015-08-11 Avaya Inc. Agent and customer avatar presentation in a contact center virtual reality environment
US9996211B2 (en) * 2012-01-11 2018-06-12 Ncr Corporation Techniques for transacting via an animated assistant
US10717007B2 (en) * 2017-01-17 2020-07-21 Mz Ip Holdings, Llc System and method for managing bonuses in a multi-player online game
US12449894B2 (en) 2021-09-03 2025-10-21 Sony Group Corporation Information processing apparatus, information processing method, and program

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Publication number Priority date Publication date Assignee Title
JP2001154966A (ja) * 1999-11-29 2001-06-08 Sony Corp コンピュータ・ネットワーク上で構築・提供される共有仮想空間上で複数ユーザが参加可能な仮想会話を支援する会話支援システム及び会話支援方法、並びに、プログラム記憶媒体
AU2001248739A1 (en) * 2000-03-31 2001-10-08 Rh System Inc. Computer entertainment system using computer network, program for the computer entertainment system
JP2002041276A (ja) * 2000-07-24 2002-02-08 Sony Corp 対話型操作支援システム及び対話型操作支援方法、並びに記憶媒体
JP2002109361A (ja) * 2000-09-28 2002-04-12 Sanyo Electric Co Ltd 広告表示方法および広告表示装置
JP2002140278A (ja) * 2000-10-31 2002-05-17 Sony Corp 情報処理装置および方法、並びに記録媒体
US6910186B2 (en) * 2000-12-08 2005-06-21 Kyunam Kim Graphic chatting with organizational avatars
KR20010071650A (ko) * 2001-06-23 2001-07-31 홍광석 스무고개게임 방법 및 장치
KR100571718B1 (ko) * 2003-07-10 2006-04-18 송덕춘 온라인상의 채용 지원 시스템 및 이를 이용한 방법
US20060111189A1 (en) * 2004-11-22 2006-05-25 Mw Holdings Lp Systems and methods for performing online in-game inquiries
US20060178180A1 (en) * 2005-02-04 2006-08-10 Jung Edward K Virtual world escrow environment
US20070203828A1 (en) * 2005-02-04 2007-08-30 Searete Llc, A Limited Liability Corporation Of The State Of Delaware Real-world incentives offered to virtual world participants
US20070087822A1 (en) * 2005-10-14 2007-04-19 Leviathan Entertainment, Llc Financing Options in a Virtual Environment
EP1965876A4 (en) * 2005-12-27 2012-02-01 Massive Inc STREAMING OF MEDIA CONTENT, e.g. IN A VIDEO GAME OR IN A MOBILE DEVICE ENVIRONMENT
US20080303811A1 (en) * 2007-06-07 2008-12-11 Leviathan Entertainment, Llc Virtual Professional
US8078698B2 (en) * 2007-06-26 2011-12-13 At&T Intellectual Property I, L.P. Methods, systems, and products for producing persona-based hosts

Also Published As

Publication number Publication date
US8434004B2 (en) 2013-04-30
WO2009053015A3 (en) 2009-07-02
CN102015047A (zh) 2011-04-13
KR20100087726A (ko) 2010-08-05
JP2014036874A (ja) 2014-02-27
GB2453938A (en) 2009-04-29
WO2009053015A2 (en) 2009-04-30
EP2212002A2 (en) 2010-08-04
KR101578950B1 (ko) 2015-12-28
JP2011502297A (ja) 2011-01-20
US20100313147A1 (en) 2010-12-09
GB0720600D0 (en) 2007-11-28
JP5841110B2 (ja) 2016-01-13

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