CA2507095C - Procedes et systemes de gestion de lignes - Google Patents

Procedes et systemes de gestion de lignes Download PDF

Info

Publication number
CA2507095C
CA2507095C CA2507095A CA2507095A CA2507095C CA 2507095 C CA2507095 C CA 2507095C CA 2507095 A CA2507095 A CA 2507095A CA 2507095 A CA2507095 A CA 2507095A CA 2507095 C CA2507095 C CA 2507095C
Authority
CA
Canada
Prior art keywords
user
communications
network
line
requested modification
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2507095A
Other languages
English (en)
Other versions
CA2507095A1 (fr
Inventor
Craig L. Reding
Alin D'silva
Mahesh Rajagopalan
Ziauddin Majid
Shadman Zafar
John R. Reformato
Satyu Raju
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verizon Data Services LLC
Telesector Resources Group Inc
Original Assignee
Verizon Data Services LLC
Telesector Resources Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verizon Data Services LLC, Telesector Resources Group Inc filed Critical Verizon Data Services LLC
Publication of CA2507095A1 publication Critical patent/CA2507095A1/fr
Application granted granted Critical
Publication of CA2507095C publication Critical patent/CA2507095C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42153—Administration or customisation of services by subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne des procédés et des systèmes permettant de gérer une ou plusieurs lignes de télécommunications associées à un usager d'un réseau de télécommunications [104]. Un centre de services [106] reçoit d'un usager [101] des données de gestion de ligne concernant une ou plusieurs lignes de télécommunications de l'usager. Ces données de gestion de ligne peuvent comprendre une demande, provenant de l'usager, pour le traitement particulier de tous les appels reçus sur la ligne (p. ex. renvoi de tous les appels vers un numéro différent). Les données de ligne peuvent aussi comprendre des données relatives à une planification du traitement des appels vers ladite ligne (p. ex. planification de renvoi des appels) ou une demande de traitement différent des appels en fonction des données identifiant l'origine de l'appel (p. ex. ID de l'appelant). Le centre de services peut ensuite envoyer des instructions au réseau de télécommunications afin que les éléments (p. ex. SSP ou PCS) [314] du réseau mettent en oeuvre les modifications souhaitées par l'usager.
CA2507095A 2002-11-25 2003-11-25 Procedes et systemes de gestion de lignes Expired - Fee Related CA2507095C (fr)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,018 2002-12-26
PCT/US2003/037882 WO2004049680A1 (fr) 2002-11-25 2003-11-25 Procédés et systèmes de gestion de lignes

Publications (2)

Publication Number Publication Date
CA2507095A1 CA2507095A1 (fr) 2004-06-10
CA2507095C true CA2507095C (fr) 2012-05-01

Family

ID=46397692

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2507095A Expired - Fee Related CA2507095C (fr) 2002-11-25 2003-11-25 Procedes et systemes de gestion de lignes

Country Status (5)

Country Link
EP (1) EP1568196A4 (fr)
JP (1) JP2006507779A (fr)
AU (1) AU2003293111A1 (fr)
CA (1) CA2507095C (fr)
WO (1) WO2004049680A1 (fr)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8046581B2 (en) 2002-03-04 2011-10-25 Telespree Communications Method and apparatus for secure immediate wireless access in a telecommunications network
US7197301B2 (en) 2002-03-04 2007-03-27 Telespree Communications Method and apparatus for secure immediate wireless access in a telecommunications network
US7298833B2 (en) * 2004-09-29 2007-11-20 Avaya Integrated Cabinet Solutions, Inc. Wireless device to manage cross-network telecommunication services
US20090196410A1 (en) * 2008-02-04 2009-08-06 Babu Mani Method and system of call treatment based on a called party calendar
WO2011143821A1 (fr) * 2010-05-20 2011-11-24 阿尔卡特朗讯 Procédé et dispositif pour faire bifurquer une requête d'appel vers une adresse d'utilisateur appelé

Family Cites Families (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5752191A (en) * 1984-09-14 1998-05-12 Accessline Technologies, Inc. Telephone control system which connects a caller with a subscriber AT A telephone address
JP2836367B2 (ja) * 1992-05-07 1998-12-14 日本電気株式会社 着信転送方式
JPH07226797A (ja) * 1993-12-17 1995-08-22 Hitachi Ltd 通信システムおよび通信サービス制御方法
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US5583564A (en) * 1995-04-24 1996-12-10 Lucent Technologies Inc. Intelligent call forwarding with videophone display of forwarding destination
JP3217236B2 (ja) * 1995-05-29 2001-10-09 沖電気工業株式会社 移動局宛着信転送システム及びサービス制御局
JPH09261759A (ja) * 1996-03-19 1997-10-03 Sony Corp 通信端末装置
US5917817A (en) * 1996-12-06 1999-06-29 International Business Machines Corporation User invocation of services in public switched telephone network via parallel data networks
JPH10276271A (ja) * 1997-03-27 1998-10-13 Fujitsu Ltd 着信呼転送制御装置および着信呼転送制御方法
US6480890B1 (en) * 1997-05-30 2002-11-12 Alcatel Usa Sourcing, L.P. World Wide Web interface to telecom service creation environment
US6018737A (en) * 1997-12-18 2000-01-25 Alcatel Usa Sourcing, L.P. Universal personal telecommunications service for an advanced intelligent network
JPH11341166A (ja) * 1998-05-29 1999-12-10 Toshiba Eng Co Ltd 固有番号を用いた電話制御システム
JP2000224311A (ja) * 1999-02-04 2000-08-11 Hitachi Ltd 構内交換機における局線自動転送システム
US6631186B1 (en) * 1999-04-09 2003-10-07 Sbc Technology Resources, Inc. System and method for implementing and accessing call forwarding services
JP3940526B2 (ja) * 1999-06-04 2007-07-04 株式会社東芝 電話交換装置
JP2002044123A (ja) * 2000-07-25 2002-02-08 Nec Corp 統合メッセージングシステム
JP2002044253A (ja) * 2000-07-31 2002-02-08 Ntt Comware Corp 再転送処理装置および再転送の方法
JP2002094696A (ja) * 2000-09-13 2002-03-29 Nec Access Technica Ltd 蓄積音声の電子メール化装置および留守番電話サービスシステム

Also Published As

Publication number Publication date
JP2006507779A (ja) 2006-03-02
AU2003293111A1 (en) 2004-06-18
CA2507095A1 (fr) 2004-06-10
WO2004049680A1 (fr) 2004-06-10
EP1568196A4 (fr) 2013-02-27
AU2003293111A8 (en) 2004-06-18
EP1568196A1 (fr) 2005-08-31

Similar Documents

Publication Publication Date Title
US8488766B2 (en) Methods and systems for multiuser selective notification
US9392120B2 (en) Methods and systems for call management with user intervention
US7912193B2 (en) Methods and systems for call management with user intervention
US8750482B2 (en) Methods and systems for preemptive rejection of calls
US8774380B2 (en) Methods and systems for call management with user intervention
CA2774362C (fr) Procedes et systemes de gestion d'un appel avec intervention de l'utilisateur
US8761363B2 (en) Methods and systems for automatic forwarding of communications to a preferred device
US8503639B2 (en) Method and apparatus for adaptive message and call notification
US8798251B2 (en) Methods and systems for computer enhanced conference calling
US20060276179A1 (en) Methods and systems for integrating communications services
US8751571B2 (en) Methods and systems for CPN triggered collaboration
US20110176666A1 (en) Methods and systems for line management
US8472428B2 (en) Methods and systems for line management
CA2507095C (fr) Procedes et systemes de gestion de lignes
CA2507152A1 (fr) Procedes et systemes de conference telephonique informatisee
EP1568169A2 (fr) Procedes et systemes permettant de transmettre automatiquement des communications vers un dispositif prefere
CA2507127C (fr) Procedes et systemes de gestion d'un appel avec intervention de l'utilisateur
CA2507093A1 (fr) Procedes et systemes de rejet preventif d'appels
CA2507085A1 (fr) Procede et appareil permettant une notification de message adaptative
CA2507094A1 (fr) Procedes et systemes destines a l'envoi de messages sms vers un numero unique
EP1570370A1 (fr) Procedes et systemes pour une notification selective multi-utilisateurs
WO2004049685A1 (fr) Procedes et systemes de collaboration declenchee par le numero de l'appelant

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20151125