AU689298B2 - Intelligent communications networks - Google Patents

Intelligent communications networks

Info

Publication number
AU689298B2
AU689298B2 AU31845/95A AU3184595A AU689298B2 AU 689298 B2 AU689298 B2 AU 689298B2 AU 31845/95 A AU31845/95 A AU 31845/95A AU 3184595 A AU3184595 A AU 3184595A AU 689298 B2 AU689298 B2 AU 689298B2
Authority
AU
Australia
Prior art keywords
call
resource
service
reserved
defining means
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
AU31845/95A
Other languages
English (en)
Other versions
AU3184595A (en
Inventor
Steven Hollywood
Andrew Paxton Taylor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
British Telecommunications PLC
Original Assignee
British Telecommunications PLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by British Telecommunications PLC filed Critical British Telecommunications PLC
Publication of AU3184595A publication Critical patent/AU3184595A/en
Application granted granted Critical
Publication of AU689298B2 publication Critical patent/AU689298B2/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1313—Metering, billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13517—SLEE - service logic execution
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13526—Indexing scheme relating to selecting arrangements in general and for multiplex systems resource management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13546—Intelligent Peripheral

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Mobile Radio Communication Systems (AREA)
AU31845/95A 1994-08-04 1995-08-04 Intelligent communications networks Ceased AU689298B2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
EP94305856 1994-08-04
EP94305856 1994-08-04
PCT/GB1995/001851 WO1996004743A1 (en) 1994-08-04 1995-08-04 Intelligent communications networks

Publications (2)

Publication Number Publication Date
AU3184595A AU3184595A (en) 1996-03-04
AU689298B2 true AU689298B2 (en) 1998-03-26

Family

ID=8217807

Family Applications (1)

Application Number Title Priority Date Filing Date
AU31845/95A Ceased AU689298B2 (en) 1994-08-04 1995-08-04 Intelligent communications networks

Country Status (15)

Country Link
US (2) US6310949B1 (sv)
EP (1) EP0774191B1 (sv)
JP (1) JPH10503903A (sv)
KR (1) KR100338575B1 (sv)
CN (1) CN1092444C (sv)
AU (1) AU689298B2 (sv)
CA (1) CA2195666C (sv)
DE (1) DE69505262T2 (sv)
DK (1) DK0774191T3 (sv)
ES (1) ES2124575T3 (sv)
FI (1) FI970440A (sv)
HK (1) HK1013560A1 (sv)
NO (1) NO970471L (sv)
NZ (1) NZ290889A (sv)
WO (1) WO1996004743A1 (sv)

Families Citing this family (29)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19622007C2 (de) * 1996-05-31 1998-11-19 Ericsson Telefon Ab L M USSD-Scheduler für Mobilfunk-Vermittlungsamt MSC
US5995605A (en) * 1996-12-06 1999-11-30 Ameritech Corporation Method and network for providing access to an information network
WO1998034420A1 (en) * 1997-01-31 1998-08-06 Alcatel Usa Sourcing, L.P. Intelligent service peripheral device
US7024450B1 (en) * 1997-10-06 2006-04-04 Mci, Inc. Method and apparatus for deploying service modules among service nodes distributed in an intelligent network
US6425005B1 (en) * 1997-10-06 2002-07-23 Mci Worldcom, Inc. Method and apparatus for managing local resources at service nodes in an intelligent network
US6779030B1 (en) * 1997-10-06 2004-08-17 Worldcom, Inc. Intelligent network
US6594355B1 (en) 1997-10-06 2003-07-15 Worldcom, Inc. Method and apparatus for providing real time execution of specific communications services in an intelligent network
NO313027B1 (no) 1998-03-06 2002-07-29 Ericsson Telefon Ab L M Fremgangsmåte for å forbedre en nettstruktur, spesielt et intelligent nett
US6430177B1 (en) * 1998-06-09 2002-08-06 Unisys Corporation Universal messaging system providing integrated voice, data and fax messaging services to pc/web-based clients, including a content manager for receiving information from content providers and formatting the same into multimedia containers for distribution to web-based clients
WO2000001134A1 (de) * 1998-06-26 2000-01-06 Siemens Aktiengesellschaft Netzknoten mit plattform für automatisierte dienste
CA2349182C (en) * 1998-11-12 2009-12-15 General Instrument Corporation Application programming interface (api) for accessing and managing resources in a digital television receiver
US6411601B1 (en) * 1998-12-15 2002-06-25 Siemens Information And Communication Networks, Inc. System and method for securing available communications network resources
US6434594B1 (en) 1999-03-09 2002-08-13 Talk2 Technology, Inc. Virtual processing network enabler
US6408177B1 (en) * 2000-02-09 2002-06-18 Ss8 Networks, Inc. System and method for call management with voice channel conservation
CA2399720C (en) * 2000-02-11 2013-07-09 Convergent Networks, Inc. Service level executable environment for integrated pstn and ip networks and call processing language therefor
US7451108B1 (en) * 2000-03-31 2008-11-11 Skuriat Paul G Method and system for measuring trade management performance
KR100364171B1 (ko) * 2000-03-31 2002-12-11 주식회사데이콤 지능망시스템의 대용량 호 처리 장치
US20020052909A1 (en) * 2000-08-24 2002-05-02 Glen Seeds Efficient assignment of processing resources in a fair queuing system
US20020083200A1 (en) * 2000-12-27 2002-06-27 Inrange Technologies Corporation Dynamic resource mapping in a TCP/IP environment
US20020154755A1 (en) * 2001-04-23 2002-10-24 Telefonaktiebolaget L M Ericsson Communication method and system including internal and external application-programming interfaces
US7454760B2 (en) 2002-04-22 2008-11-18 Rosebud Lms, Inc. Method and software for enabling n-way collaborative work over a network of computers
DE10218118A1 (de) * 2002-04-23 2003-11-20 Siemens Ag Anbindung eines Unified Messaging Systemes an eine Vermittlungsstelle
US7126963B2 (en) * 2002-05-23 2006-10-24 International Business Machines Corporation Apparatus, method and computer program to reserve resources in communications system
US20050259807A1 (en) * 2003-02-28 2005-11-24 Pita Madoch Method and network for providing access to an information network
US7215755B2 (en) * 2003-06-30 2007-05-08 At&T Knowledge Ventures, L.P. Integrated disparate intelligent peripherals
US7917906B2 (en) * 2004-07-02 2011-03-29 Seagate Technology Llc Resource allocation in a computer-based system
US8042160B1 (en) * 2006-06-22 2011-10-18 Sprint Communications Company L.P. Identity management for application access
US20090216650A1 (en) * 2008-02-21 2009-08-27 Americo Salas Peralta Cyber Pub (CP)
US11082563B2 (en) * 2015-12-06 2021-08-03 Larry Drake Hansen Process allowing remote retrieval of contact information of others via telephone voicemail service product

Family Cites Families (27)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB1581477A (en) * 1978-05-19 1980-12-17 Post Office Apparatus for synthesising verbal announcements
US4791665A (en) * 1987-01-30 1988-12-13 American Telephone And Telegraph Company, At&T Information Systems Inter-exchange carrier access selection feature for a PBX user
US5199062A (en) * 1988-01-20 1993-03-30 Phone Base Systems Inc. Telephone communications system including a digital telephone switch, a voice response unit and a stored program sequence for controlling both the switch and the voice response unit
US4878240A (en) * 1988-01-25 1989-10-31 Bell Communications Research, Inc. Multi-service telephone switching system
DE68928298T2 (de) * 1988-06-14 1998-01-29 Fujitsu Ltd Antwortregelungssystem
US5029200A (en) * 1989-05-02 1991-07-02 At&T Bell Laboratories Voice message system using synthetic speech
US5153909A (en) * 1989-05-25 1992-10-06 At&T Bell Laboratories Resource control and data handling for central office based automatic call distributors
US5133004A (en) * 1990-05-07 1992-07-21 Unisys Corporation Digital computer platform for supporting telephone network applications
US5113430A (en) * 1990-10-01 1992-05-12 United States Advanced Network, Inc. Enhanced wide area audio response network
US5243643A (en) * 1990-11-01 1993-09-07 Voiceples Corporation Voice processing system with configurable caller interfaces
US5239577A (en) * 1990-12-03 1993-08-24 Bell Communications Research, Inc. Network and method for providing cross-media connections
US5241588A (en) * 1990-12-18 1993-08-31 Bell Communications Research, Inc. Systems and processes providing programmable or customized customer telephone information services
US5179585A (en) * 1991-01-16 1993-01-12 Octel Communications Corporation Integrated voice messaging/voice response system
DE69213436T2 (de) * 1991-02-21 1997-01-09 Vmx Inc Integriertes anwendunggesteuertes anrufverarbeitungs- und nachrichtensystem
US5299259A (en) * 1991-09-27 1994-03-29 At&T Bell Laboratories Distributing calls over serving centers of a large customer
US5222125A (en) * 1991-09-03 1993-06-22 At&T Bell Laboratories System for providing personalized telephone calling features
US5418844A (en) * 1992-04-17 1995-05-23 Bell Atlantic Network Services, Inc. Automatic access to information service providers
US5572583A (en) * 1992-04-17 1996-11-05 Bell Atlantic Advanced intelligent network with intelligent peripherals interfaced to the integrated services control point
US5583920A (en) * 1992-04-17 1996-12-10 Bell Atlantic Intelligent peripheral in video dial tone network
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5375164A (en) * 1992-05-26 1994-12-20 At&T Corp. Multiple language capability in an interactive system
US5278889A (en) * 1992-07-29 1994-01-11 At&T Bell Laboratories Video telephony dialing
US5386467A (en) * 1992-07-31 1995-01-31 At&T Corp. Intelligent network communication system
US5325421A (en) * 1992-08-24 1994-06-28 At&T Bell Laboratories Voice directed communications system platform
US5703935A (en) * 1994-03-29 1997-12-30 Mci Communications Corporation Automated telephone operator services
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5844896A (en) * 1997-02-26 1998-12-01 U S West, Inc. System and method for routing telephone calls

Also Published As

Publication number Publication date
HK1013560A1 (en) 1999-08-27
CN1092444C (zh) 2002-10-09
KR970705277A (ko) 1997-09-06
US5530742A (en) 1996-06-25
CA2195666A1 (en) 1996-02-15
FI970440A0 (sv) 1997-02-03
JPH10503903A (ja) 1998-04-07
DE69505262D1 (de) 1998-11-12
CN1155362A (zh) 1997-07-23
CA2195666C (en) 1999-08-17
WO1996004743A1 (en) 1996-02-15
EP0774191B1 (en) 1998-10-07
NO970471L (no) 1997-04-03
NZ290889A (en) 1997-05-26
FI970440A (sv) 1997-02-03
EP0774191A1 (en) 1997-05-21
NO970471D0 (no) 1997-02-03
AU3184595A (en) 1996-03-04
DE69505262T2 (de) 1999-04-08
ES2124575T3 (es) 1999-02-01
DK0774191T3 (da) 1999-06-21
US6310949B1 (en) 2001-10-30
KR100338575B1 (ko) 2002-07-18

Similar Documents

Publication Publication Date Title
AU689298B2 (en) Intelligent communications networks
US5537466A (en) Intelligent communications networks
US5404396A (en) Feature interaction manager
US5311583A (en) International priority calling system with callback features
US5646988A (en) Incoming call controller for preferentially connecting a waiting call based on number of previous unsuccessful call attempts
JPH0636534B2 (ja) 通信ネットワーク及びその実現方法
US5920621A (en) System and method for distributing calls to customer service operators based on automatic determination of operator availability
JP3276630B2 (ja) 電話呼のための複数位置待ち行列
US5987116A (en) Call center integration with operator services databases
US4145578A (en) Position access preference method
CA2099325A1 (en) Call processing system
US6111947A (en) Intelligent services network adjunct processor
CA2242094C (en) Call center integration with operator services databases
EP0413490A2 (en) Resource allocation scheme
US20020057782A1 (en) Call center apparatus for automatically distributing call through public telephone network and controlling method for call center apparatus
US6990188B2 (en) Method for call answering in a distributed communications system
EP1269734B1 (en) Communications
JP3962183B2 (ja) 複数受付センター間呼分配方法及び複数受付センター間呼分配機能を有する交換システム