ZA200610550B - System and method for outbounding calling from a distributed telecomunications platform - Google Patents

System and method for outbounding calling from a distributed telecomunications platform Download PDF

Info

Publication number
ZA200610550B
ZA200610550B ZA2006/10550A ZA200610550A ZA200610550B ZA 200610550 B ZA200610550 B ZA 200610550B ZA 2006/10550 A ZA2006/10550 A ZA 2006/10550A ZA 200610550 A ZA200610550 A ZA 200610550A ZA 200610550 B ZA200610550 B ZA 200610550B
Authority
ZA
South Africa
Prior art keywords
outbound
communication
vxml
link
media server
Prior art date
Application number
ZA2006/10550A
Other languages
English (en)
Inventor
James H Spencer
Philip L Lowman
Ian M Moraes
Jon S Plotky
Sonny R Bettis
Original Assignee
Glenayre Electronics Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Glenayre Electronics Inc filed Critical Glenayre Electronics Inc
Publication of ZA200610550B publication Critical patent/ZA200610550B/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527Centralised call answering arrangements not requiring operator intervention
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2016Call initiation by network rather than by subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
ZA2006/10550A 2004-06-30 2006-12-15 System and method for outbounding calling from a distributed telecomunications platform ZA200610550B (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US58406804P 2004-06-30 2004-06-30
US11/170,458 US7564955B2 (en) 2004-06-30 2005-06-29 System and method for outbound calling from a distributed telecommunications platform
PCT/US2005/023128 WO2006004844A2 (en) 2004-06-30 2005-06-30 System and method for outbound calling from a distributed telecommunications platform

Publications (1)

Publication Number Publication Date
ZA200610550B true ZA200610550B (en) 2008-01-08

Family

ID=35513943

Family Applications (1)

Application Number Title Priority Date Filing Date
ZA2006/10550A ZA200610550B (en) 2004-06-30 2006-12-15 System and method for outbounding calling from a distributed telecomunications platform

Country Status (6)

Country Link
US (2) US7564955B2 (enExample)
EP (1) EP1766949A4 (enExample)
JP (1) JP2008505550A (enExample)
CA (1) CA2571113A1 (enExample)
WO (1) WO2006004844A2 (enExample)
ZA (1) ZA200610550B (enExample)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7564955B2 (en) * 2004-06-30 2009-07-21 Glenayre Electronics, Inc. System and method for outbound calling from a distributed telecommunications platform
US20070019617A1 (en) * 2005-06-30 2007-01-25 Dell Products L.P. Method, system and apparatus for maintaining ownership of service calls within an organization
CN101110864B (zh) * 2006-07-19 2010-08-18 中兴通讯股份有限公司 一种利用媒体服务器提供拨号服务的方法
US9985817B2 (en) 2006-11-14 2018-05-29 Tp Lab, Inc. System and method for a universal phone number service
US7870418B2 (en) * 2008-02-27 2011-01-11 Microsoft Corporation Enhanced presence routing and roster fidelity by proactive crashed endpoint detection
US8972507B1 (en) * 2011-01-21 2015-03-03 West Corporation Agent-assisted and directed web-channel customer care apparatus, method, and computer program
US8249230B1 (en) * 2012-01-09 2012-08-21 EC Data Systems, Inc. Scalable and flexible internet fax architecture
US10277778B2 (en) 2014-06-24 2019-04-30 Ec Data Systems Inc. Audit logging for a secure, scalable and flexible internet fax architecture

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6556666B1 (en) * 1998-05-05 2003-04-29 Siemens Information & Communication Networks, Inc. Notification system for multimedia messaging systems
US20030163815A1 (en) * 2001-04-06 2003-08-28 Lee Begeja Method and system for personalized multimedia delivery service
US20030051037A1 (en) * 2001-06-12 2003-03-13 Mukesh Sundaram Open portal interface manager
US7609829B2 (en) * 2001-07-03 2009-10-27 Apptera, Inc. Multi-platform capable inference engine and universal grammar language adapter for intelligent voice application execution
US20030043978A1 (en) * 2001-08-31 2003-03-06 Sean Gallagher Lightweight directory access protocol (LDAP) representation of an interactive voice response system
US20030215068A1 (en) * 2002-03-22 2003-11-20 Stein Lawrence M. System and method for seamless audio retrieval and transmittal during wireless application protocol sessions
US7127400B2 (en) * 2002-05-22 2006-10-24 Bellsouth Intellectual Property Corporation Methods and systems for personal interactive voice response
US20030235183A1 (en) * 2002-06-21 2003-12-25 Net2Phone, Inc. Packetized voice system and method
US20040141595A1 (en) * 2003-01-16 2004-07-22 Sbc Properties, L.P. Voice extensible markup language-based web interface with intelligent network services
US7564955B2 (en) * 2004-06-30 2009-07-21 Glenayre Electronics, Inc. System and method for outbound calling from a distributed telecommunications platform

Also Published As

Publication number Publication date
WO2006004844A3 (en) 2006-07-27
US7564955B2 (en) 2009-07-21
US20060002541A1 (en) 2006-01-05
JP2008505550A (ja) 2008-02-21
CA2571113A1 (en) 2006-01-12
EP1766949A4 (en) 2011-01-19
EP1766949A2 (en) 2007-03-28
US20100232582A1 (en) 2010-09-16
WO2006004844A2 (en) 2006-01-12

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