CA2571113A1 - System and method for outbound calling from a distributed telecommunications platform - Google Patents
System and method for outbound calling from a distributed telecommunications platform Download PDFInfo
- Publication number
- CA2571113A1 CA2571113A1 CA002571113A CA2571113A CA2571113A1 CA 2571113 A1 CA2571113 A1 CA 2571113A1 CA 002571113 A CA002571113 A CA 002571113A CA 2571113 A CA2571113 A CA 2571113A CA 2571113 A1 CA2571113 A1 CA 2571113A1
- Authority
- CA
- Canada
- Prior art keywords
- outbound
- communication
- link
- media server
- vxml
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
- 238000000034 method Methods 0.000 title claims description 31
- 238000004891 communication Methods 0.000 claims abstract description 98
- 230000004044 response Effects 0.000 claims description 7
- 238000009877 rendering Methods 0.000 claims 1
- 238000010586 diagram Methods 0.000 description 6
- 230000006870 function Effects 0.000 description 5
- 230000008569 process Effects 0.000 description 5
- 230000008901 benefit Effects 0.000 description 4
- 230000011664 signaling Effects 0.000 description 3
- 238000013461 design Methods 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000013459 approach Methods 0.000 description 1
- 230000006399 behavior Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 239000000969 carrier Substances 0.000 description 1
- 230000000593 degrading effect Effects 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000010348 incorporation Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000013508 migration Methods 0.000 description 1
- 230000005012 migration Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 238000011084 recovery Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/527—Centralised call answering arrangements not requiring operator intervention
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2016—Call initiation by network rather than by subscriber
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (5)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US58406804P | 2004-06-30 | 2004-06-30 | |
| US60/584,068 | 2004-06-30 | ||
| US11/170,458 US7564955B2 (en) | 2004-06-30 | 2005-06-29 | System and method for outbound calling from a distributed telecommunications platform |
| US11/170,458 | 2005-06-29 | ||
| PCT/US2005/023128 WO2006004844A2 (en) | 2004-06-30 | 2005-06-30 | System and method for outbound calling from a distributed telecommunications platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA2571113A1 true CA2571113A1 (en) | 2006-01-12 |
Family
ID=35513943
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA002571113A Abandoned CA2571113A1 (en) | 2004-06-30 | 2005-06-30 | System and method for outbound calling from a distributed telecommunications platform |
Country Status (6)
| Country | Link |
|---|---|
| US (2) | US7564955B2 (enExample) |
| EP (1) | EP1766949A4 (enExample) |
| JP (1) | JP2008505550A (enExample) |
| CA (1) | CA2571113A1 (enExample) |
| WO (1) | WO2006004844A2 (enExample) |
| ZA (1) | ZA200610550B (enExample) |
Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US7564955B2 (en) * | 2004-06-30 | 2009-07-21 | Glenayre Electronics, Inc. | System and method for outbound calling from a distributed telecommunications platform |
| US20070019617A1 (en) * | 2005-06-30 | 2007-01-25 | Dell Products L.P. | Method, system and apparatus for maintaining ownership of service calls within an organization |
| CN101110864B (zh) * | 2006-07-19 | 2010-08-18 | 中兴通讯股份有限公司 | 一种利用媒体服务器提供拨号服务的方法 |
| US9985817B2 (en) | 2006-11-14 | 2018-05-29 | Tp Lab, Inc. | System and method for a universal phone number service |
| US7870418B2 (en) * | 2008-02-27 | 2011-01-11 | Microsoft Corporation | Enhanced presence routing and roster fidelity by proactive crashed endpoint detection |
| US8972507B1 (en) * | 2011-01-21 | 2015-03-03 | West Corporation | Agent-assisted and directed web-channel customer care apparatus, method, and computer program |
| US8249230B1 (en) | 2012-01-09 | 2012-08-21 | EC Data Systems, Inc. | Scalable and flexible internet fax architecture |
| US10277778B2 (en) | 2014-06-24 | 2019-04-30 | Ec Data Systems Inc. | Audit logging for a secure, scalable and flexible internet fax architecture |
Family Cites Families (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6556666B1 (en) * | 1998-05-05 | 2003-04-29 | Siemens Information & Communication Networks, Inc. | Notification system for multimedia messaging systems |
| US20030163815A1 (en) * | 2001-04-06 | 2003-08-28 | Lee Begeja | Method and system for personalized multimedia delivery service |
| US20030051037A1 (en) * | 2001-06-12 | 2003-03-13 | Mukesh Sundaram | Open portal interface manager |
| US7609829B2 (en) * | 2001-07-03 | 2009-10-27 | Apptera, Inc. | Multi-platform capable inference engine and universal grammar language adapter for intelligent voice application execution |
| US20030043978A1 (en) * | 2001-08-31 | 2003-03-06 | Sean Gallagher | Lightweight directory access protocol (LDAP) representation of an interactive voice response system |
| US20030215068A1 (en) * | 2002-03-22 | 2003-11-20 | Stein Lawrence M. | System and method for seamless audio retrieval and transmittal during wireless application protocol sessions |
| US7127400B2 (en) * | 2002-05-22 | 2006-10-24 | Bellsouth Intellectual Property Corporation | Methods and systems for personal interactive voice response |
| US20030235183A1 (en) * | 2002-06-21 | 2003-12-25 | Net2Phone, Inc. | Packetized voice system and method |
| US20040141595A1 (en) * | 2003-01-16 | 2004-07-22 | Sbc Properties, L.P. | Voice extensible markup language-based web interface with intelligent network services |
| US7564955B2 (en) * | 2004-06-30 | 2009-07-21 | Glenayre Electronics, Inc. | System and method for outbound calling from a distributed telecommunications platform |
-
2005
- 2005-06-29 US US11/170,458 patent/US7564955B2/en not_active Expired - Fee Related
- 2005-06-30 CA CA002571113A patent/CA2571113A1/en not_active Abandoned
- 2005-06-30 WO PCT/US2005/023128 patent/WO2006004844A2/en not_active Ceased
- 2005-06-30 EP EP05767773A patent/EP1766949A4/en not_active Withdrawn
- 2005-06-30 JP JP2007519397A patent/JP2008505550A/ja active Pending
-
2006
- 2006-12-15 ZA ZA2006/10550A patent/ZA200610550B/en unknown
-
2009
- 2009-05-11 US US12/463,641 patent/US20100232582A1/en not_active Abandoned
Also Published As
| Publication number | Publication date |
|---|---|
| US20100232582A1 (en) | 2010-09-16 |
| US20060002541A1 (en) | 2006-01-05 |
| EP1766949A2 (en) | 2007-03-28 |
| US7564955B2 (en) | 2009-07-21 |
| EP1766949A4 (en) | 2011-01-19 |
| ZA200610550B (en) | 2008-01-08 |
| JP2008505550A (ja) | 2008-02-21 |
| WO2006004844A2 (en) | 2006-01-12 |
| WO2006004844A3 (en) | 2006-07-27 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| EEER | Examination request | ||
| FZDE | Discontinued |
Effective date: 20140123 |
|
| FZDE | Discontinued |
Effective date: 20140123 |