JP2008505550A - 分散型通信プラットフォームからの外向けコール用システム及び方法 - Google Patents

分散型通信プラットフォームからの外向けコール用システム及び方法 Download PDF

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Publication number
JP2008505550A
JP2008505550A JP2007519397A JP2007519397A JP2008505550A JP 2008505550 A JP2008505550 A JP 2008505550A JP 2007519397 A JP2007519397 A JP 2007519397A JP 2007519397 A JP2007519397 A JP 2007519397A JP 2008505550 A JP2008505550 A JP 2008505550A
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JP
Japan
Prior art keywords
communication
outbound
media server
vxml
media
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
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JP2007519397A
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English (en)
Japanese (ja)
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JP2008505550A5 (enExample
Inventor
ソニー アール． ベティス、
ジョン エス． プロトキー、
イアン エム． モラエス、
フィリップ エル． ローマン、
ジェイムズ エイチ． スペンサー、
Original Assignee
グレネイル エレクトロニクス インコーポレイテッド
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Publication of JP2008505550A publication Critical patent/JP2008505550A/ja
Publication of JP2008505550A5 publication Critical patent/JP2008505550A5/ja
Pending legal-status Critical Current

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2016—Call initiation by network rather than by subscriber

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
JP2007519397A 2004-06-30 2005-06-30 分散型通信プラットフォームからの外向けコール用システム及び方法 Pending JP2008505550A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US58406804P 2004-06-30 2004-06-30
US11/170,458 US7564955B2 (en) 2004-06-30 2005-06-29 System and method for outbound calling from a distributed telecommunications platform
PCT/US2005/023128 WO2006004844A2 (en) 2004-06-30 2005-06-30 System and method for outbound calling from a distributed telecommunications platform

Publications (2)

Publication Number Publication Date
JP2008505550A true JP2008505550A (ja) 2008-02-21
JP2008505550A5 JP2008505550A5 (enExample) 2011-08-18

Family

ID=35513943

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2007519397A Pending JP2008505550A (ja) 2004-06-30 2005-06-30 分散型通信プラットフォームからの外向けコール用システム及び方法

Country Status (6)

Country Link
US (2) US7564955B2 (enExample)
EP (1) EP1766949A4 (enExample)
JP (1) JP2008505550A (enExample)
CA (1) CA2571113A1 (enExample)
WO (1) WO2006004844A2 (enExample)
ZA (1) ZA200610550B (enExample)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7564955B2 (en) * 2004-06-30 2009-07-21 Glenayre Electronics, Inc. System and method for outbound calling from a distributed telecommunications platform
US20070019617A1 (en) * 2005-06-30 2007-01-25 Dell Products L.P. Method, system and apparatus for maintaining ownership of service calls within an organization
CN101110864B (zh) * 2006-07-19 2010-08-18 中兴通讯股份有限公司 一种利用媒体服务器提供拨号服务的方法
US9985817B2 (en) * 2006-11-14 2018-05-29 Tp Lab, Inc. System and method for a universal phone number service
US7870418B2 (en) * 2008-02-27 2011-01-11 Microsoft Corporation Enhanced presence routing and roster fidelity by proactive crashed endpoint detection
US8972507B1 (en) * 2011-01-21 2015-03-03 West Corporation Agent-assisted and directed web-channel customer care apparatus, method, and computer program
US8249230B1 (en) * 2012-01-09 2012-08-21 EC Data Systems, Inc. Scalable and flexible internet fax architecture
US10277778B2 (en) 2014-06-24 2019-04-30 Ec Data Systems Inc. Audit logging for a secure, scalable and flexible internet fax architecture

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2003040942A1 (en) * 2001-11-05 2003-05-15 Genesys Telecommunications, Inc. Open portal interface manager
US20030215068A1 (en) * 2002-03-22 2003-11-20 Stein Lawrence M. System and method for seamless audio retrieval and transmittal during wireless application protocol sessions
US20030235183A1 (en) * 2002-06-21 2003-12-25 Net2Phone, Inc. Packetized voice system and method

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6556666B1 (en) * 1998-05-05 2003-04-29 Siemens Information & Communication Networks, Inc. Notification system for multimedia messaging systems
US20030163815A1 (en) * 2001-04-06 2003-08-28 Lee Begeja Method and system for personalized multimedia delivery service
US7609829B2 (en) * 2001-07-03 2009-10-27 Apptera, Inc. Multi-platform capable inference engine and universal grammar language adapter for intelligent voice application execution
US20030043978A1 (en) * 2001-08-31 2003-03-06 Sean Gallagher Lightweight directory access protocol (LDAP) representation of an interactive voice response system
US7127400B2 (en) * 2002-05-22 2006-10-24 Bellsouth Intellectual Property Corporation Methods and systems for personal interactive voice response
US20040141595A1 (en) * 2003-01-16 2004-07-22 Sbc Properties, L.P. Voice extensible markup language-based web interface with intelligent network services
US7564955B2 (en) * 2004-06-30 2009-07-21 Glenayre Electronics, Inc. System and method for outbound calling from a distributed telecommunications platform

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2003040942A1 (en) * 2001-11-05 2003-05-15 Genesys Telecommunications, Inc. Open portal interface manager
US20030215068A1 (en) * 2002-03-22 2003-11-20 Stein Lawrence M. System and method for seamless audio retrieval and transmittal during wireless application protocol sessions
US20030235183A1 (en) * 2002-06-21 2003-12-25 Net2Phone, Inc. Packetized voice system and method

Also Published As

Publication number Publication date
EP1766949A4 (en) 2011-01-19
EP1766949A2 (en) 2007-03-28
WO2006004844A2 (en) 2006-01-12
US20100232582A1 (en) 2010-09-16
CA2571113A1 (en) 2006-01-12
WO2006004844A3 (en) 2006-07-27
US7564955B2 (en) 2009-07-21
ZA200610550B (en) 2008-01-08
US20060002541A1 (en) 2006-01-05

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