WO2024048823A1 - Procédé et appareil de traitement d'adresse - Google Patents

Procédé et appareil de traitement d'adresse Download PDF

Info

Publication number
WO2024048823A1
WO2024048823A1 PCT/KR2022/013251 KR2022013251W WO2024048823A1 WO 2024048823 A1 WO2024048823 A1 WO 2024048823A1 KR 2022013251 W KR2022013251 W KR 2022013251W WO 2024048823 A1 WO2024048823 A1 WO 2024048823A1
Authority
WO
WIPO (PCT)
Prior art keywords
address
address information
delivery
information
input
Prior art date
Application number
PCT/KR2022/013251
Other languages
English (en)
Korean (ko)
Inventor
문보라
산토시 비자얀삼육타
유정미
손진
Original Assignee
쿠팡 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 쿠팡 주식회사 filed Critical 쿠팡 주식회사
Publication of WO2024048823A1 publication Critical patent/WO2024048823A1/fr

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • Embodiments of this specification relate to an address processing method and device.
  • E-commerce companies provide a service that delivers products purchased by users through e-commerce to the delivery address designated by the user.
  • the delivery service can be performed by the e-commerce company itself or by requesting delivery from a delivery company.
  • address information of the delivery destination must be provided to the delivery company's delivery system along with information about the delivered product. However, this can be problematic if there is a separate address format required by the delivery system.
  • Address information obtained by an e-commerce company from a user through an e-commerce application, etc. may be information entered directly by the user as text, may contain typos or duplicate entries, and may be missing or unnecessary entries essential for delivery. It may contain many entries and may contain languages or special characters not handled by the delivery system. In this way, address information that is raw and obtained from the user and does not fit the format required by the delivery system cannot be delivered because the address is not recognized by the delivery system, and the order is canceled and the address is re-entered by the user. You will have to request input again, which can have a negative impact on the customer experience. Therefore, there is a need for an address processing method and device that can refine raw address information obtained from users to fit the format required by the delivery system.
  • the embodiment of the present specification is proposed to solve the above-described problem, by obtaining and merging raw address information sets entered into at least two input fields from the user's terminal, and refining address information based on the merged address information.
  • the purpose is to improve customer experience and improve delivery accuracy and efficiency by obtaining and providing .
  • the address processing method of the service server obtains a set of raw address information entered into at least two input fields with different hierarchical information from the user's terminal. steps; merging address information included in the raw address information set; Obtaining refined address information based on the merged address information; and providing the refined address information.
  • obtaining the refined address information includes transmitting the merged address information to a server associated with address processing; and obtaining refined address information corresponding to the merged address information from a server associated with the address processing.
  • the step of providing the refined address information includes providing the refined address information to at least one of the user's terminal and a server associated with delivery.
  • the at least two input fields include a first input field
  • the address information entered into the first input field of the at least two input fields includes recommendation information and the user's information corresponding to the recommendation information.
  • Address information is input based on a selection input, and address information input into an input field other than the first input field among the at least two input fields is input based on the user's text input.
  • the step of obtaining the raw address information set includes checking whether address information input based on the user's selection input in the first input field satisfies a condition; and if the condition is not satisfied, providing a second input field for inputting additional address information, wherein the raw address information set further includes additional address information input into the second input field. It is characterized by
  • the at least two input fields further include an input field for inputting a delivery tip for the delivery person.
  • the address processing method of the service server further includes generating an invoice address provided to the delivery person based on the merged address information.
  • the entries included in the raw address information set each correspond to one layer, the layer has a level associated with the address of the entry, and the refined address information is included in the raw address information set. It is characterized in that it is obtained by removing duplicate entries among the entered entries and entries corresponding to a hierarchy having a lower level than the reference level.
  • the entries included in the refined address information each correspond to one layer, the layer has a level associated with the address of the entry, and the address processing method of the service server includes the refined address Confirming the entry with the lowest level among the entries included in the information; and, when the level of the hierarchy corresponding to the entry having the lowest level is a level higher than the reference level, requesting the user's terminal to input an additional address.
  • the step of obtaining the raw address information set includes obtaining language setting information associated with the raw address information set of the user's terminal; checking whether the language setting information satisfies the language conditions of the server associated with the delivery; and, if the language condition is not satisfied, confirming converted information of the raw address information set corresponding to the language condition.
  • the address processing method of the service server includes checking whether delivery is possible for the raw address information set; and, when it is confirmed that delivery of the raw address information set is impossible, providing information related to delivery impossibility to the user's terminal.
  • the step of checking whether delivery is possible includes checking whether the raw address information set corresponds to a list associated with an undeliverable area based on at least one of an address and a keyword included in the raw address information set. It is characterized by including the step of:
  • the address processing method of the service server includes checking a first address that can be delivered from a list associated with the undeliverable area; And further comprising updating a list associated with the undeliverable area based on confirmation of the first address, wherein the first address is confirmed based on history information about the first address of other users. do.
  • the information related to the impossibility of delivery includes information on the reason for the impossibility of delivery and the nearest delivery area.
  • the step of checking whether delivery is possible further includes checking whether the raw address information set corresponds to an exclusion area set based on delivery cost
  • the address processing method of the service server includes: if the raw address information set corresponds to the excluded region, increasing the expected delivery period by one day; And characterized by further comprising providing information about the increased expected delivery period to the user's terminal.
  • a service server that processes addresses includes a transceiver that transmits and receives information with another device; and controlling the transceiver, obtaining a set of raw address information input into at least two input fields with different layer information from the user's terminal, merging the address information included in the raw address information set, and merging the merged address information. It is characterized by comprising a processor that obtains refined address information based on address information and provides the refined address information.
  • a non-transitory computer-readable storage medium includes a medium configured to store computer-readable instructions, and when the computer-readable instructions are executed by a processor, the processor: User's terminal Obtaining a set of raw address information input into at least two input fields having different hierarchical information from; merging address information included in the raw address information set; Obtaining refined address information based on the merged address information; and performing an address processing method of a service server, including providing the refined address information.
  • Refining address information may be advantageous when the address format required by a delivery system that must transmit address information for delivery is quite limited. If unrefined and raw address information is delivered to such a delivery system, delivery will not be possible because the address will not be recognized by the delivery system, the order will be canceled and the user will be asked to re-enter the address, which will result in customer experience. will have a very negative impact. Ultimately, providing such refined address information can improve customer experience and delivery accuracy and efficiency.
  • the service server provides address information refined to fit the format required by the delivery system to the delivery system, while delivering the address information entered by the user as an invoice address to the delivery person, thereby providing address information to the delivery system.
  • the delivery person can check the information more accurately.
  • the service server manages a list of areas where delivery is impossible for various reasons based on addresses or keywords included in address information obtained from the user, and provides delivery to areas included in the list. Delivery can be prevented in advance.
  • FIG. 1 is a diagram schematically showing the configuration of an address processing system according to an embodiment of the present invention.
  • Figure 2 is a sequence diagram showing information exchange and corresponding operations of each node related to the address processing method according to an embodiment of the present invention.
  • Figure 3 is a sequence diagram showing information exchange and corresponding operations of each node related to the address processing method according to an embodiment of the present invention.
  • FIG. 4 is a diagram illustrating an example page including an input field for entering address information according to an embodiment of the present invention.
  • Figure 5 is a diagram illustrating an example page including an input field for entering address information according to an embodiment of the present invention.
  • 6A to 6C are diagrams illustrating example pages that output a message related to delivery of an entered address according to an embodiment of the present invention.
  • Figure 7 is a flowchart showing the flow of an address processing method of a service server according to an embodiment of the present invention.
  • Figure 8 is a diagram illustrating some components of an address processing system according to an embodiment of the present invention.
  • each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions.
  • These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions.
  • These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s).
  • Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • the term ' ⁇ unit' used in this embodiment refers to software or hardware components such as FPGA or ASIC, and the ' ⁇ unit' performs certain roles.
  • ' ⁇ part' is not limited to software or hardware.
  • the ' ⁇ part' may be configured to reside in an addressable storage medium and may be configured to reproduce on one or more processors. Therefore, as an example, ' ⁇ part' refers to components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, and procedures. , subroutines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables.
  • components and 'parts' may be combined into a smaller number of components and 'parts' or may be further separated into additional components and 'parts'. Additionally, components and 'parts' may be implemented to regenerate one or more CPUs within a device or a secure multimedia card.
  • FIG. 1 is a diagram schematically showing the configuration of an address processing system according to an embodiment of the present invention.
  • the address processing system may include a user terminal 110, a service server 120, an address processing server 130, and a delivery server 140.
  • the user terminal 110 may be a terminal owned by the user, and the user may exchange information with the service server 120 using the user terminal 110.
  • An application distributed by the service server 120 that provides e-commerce and delivery-related services may be installed on the user terminal 110.
  • the user can use the e-commerce service provided by the service server by executing the application installed on the user terminal 110 and exchanging information with the service server 120, and purchase the desired product and receive delivery.
  • the user terminal 110 may be a mobile device such as a smartphone or tablet PC, or a static device such as a desktop PC. Any device on which an e-commerce or delivery business-related application can be installed and run can be used as the user terminal 110 without limitation. can be used
  • the service server 120 communicates with the user terminal 110 and can provide information about e-commerce and delivery to the user terminal 110.
  • the service server 120 may deliver a product purchased by a customer through e-commerce to the delivery address entered by the customer using its own delivery service or through another delivery company's delivery service.
  • the service server 120 can obtain processed or refined address information based on the raw address information directly entered by the customer, and can use the refined address information to the customer or another delivery company performing delivery (for example, delivery It can be provided to the server 140).
  • refining the raw address information is performed directly by the service server 120, or is performed by another company capable of address processing (e.g., address processing server 130) and service server 120 can obtain refined address information from the other companies mentioned above.
  • the address processing server 130 may include a server capable of address processing and may include a server operated by a company that provides search and map services.
  • the address processing server 130 receives raw address information from the service server 120, removes duplicate entries included in the raw address information, or removes duplicate entries written in a language different from the main language used by the delivery server. You can translate some entries into your primary language, remove special characters that the delivery server cannot recognize, or adjust the level of granularity (or hierarchy level) corresponding to the raw address information.
  • the address processing server 130 may return the refined address information to the service server 120 through this process.
  • the delivery server 140 is a server related to delivery and may include a server operated by a delivery company.
  • the delivery server 140 may receive a request for delivery of a product from the service server 120 that provides an e-commerce service, receive product and customer address information, and perform delivery of the product.
  • the delivery server 140 may request that address information received from the service server 120 satisfy set conditions. Established conditions include, for example, address information being written only in a specific language (e.g. Chinese, English), not containing duplicate entries, not containing special characters, and a hierarchical level corresponding to the address information. It may contain at least one of those that will satisfy this particular level.
  • the hierarchical level may include levels indicating the degree of granularity of the address, for example, level 1 for a country, level 2 for a city, level 3 for a district, level 4 for a road, and level 5 for a building.
  • hierarchical levels can be specified.
  • the delivery server 140 may request that the address information received from the service server 120 have a hierarchical level of, for example, level 5.
  • Figure 2 is a sequence diagram showing information exchange and corresponding operations of each node related to the address processing method according to an embodiment of the present invention.
  • the user terminal and service server shown in FIG. 2 may include the user terminal 110 and service server 120 shown in FIG. 1, respectively.
  • the user terminal may provide a set of raw address information obtained from the user to the service server.
  • a set of raw address information may be obtained from a user terminal by entering at least two input fields with different hierarchical information.
  • the user needs to enter a delivery address for delivery of products purchased through e-commerce, and the service server provides an address input page (e.g., Figure 5) that includes a plurality of input fields to receive the delivery address from the user.
  • Page 500 can be provided to the user terminal.
  • Each of the plurality of input fields may have different hierarchical information, and the hierarchical information may include the hierarchical level of the entry constituting the address.
  • An address can be composed of entries corresponding to different hierarchies, for example, level 1 for a country, level 2 for a city, level 3 for a district, level 4 for a road, and level 5 for a building. Levels may be specified.
  • the number of levels increases, it may refer to a lower level, and as the number of levels decreases, it may refer to a higher level.
  • the user may be guided to enter entries of different hierarchies into a plurality of input fields on the page.
  • the address information entered by the user in multiple input fields is unprocessed address information, and may be caused by the user repeatedly entering the same entry in different input fields, accidentally entering an incorrect entry, or entering a Korean address. This may occur if you enter English characters or enter special characters that the delivery system cannot recognize. Therefore, in order to smoothly process delivery through the delivery system, it is necessary to process this set of raw address information into refined address information.
  • the service server may merge address information included in the raw address information set.
  • the service server can merge all address information entered into at least two input fields.
  • a plurality of input fields each have different layer information, but the user has the possibility of entering an entry corresponding to a different layer instead of entering an entry corresponding to a given layer in each input field, which can help ensure accurate address recognition by the delivery system. It can be difficult. Additionally, there is a possibility that the user may enter the same entry twice or more in each input field.
  • the service server merges the address information entered in multiple input fields and performs address refinement based on the merged address information. You can.
  • the service server may obtain refined address information based on the merged address information. Considering that the addresses handled by the delivery system have a limited format and are less flexible, the service server can refine the raw address entered by the user to fit the format of the address handled by the delivery system.
  • the entries included in the raw address information set each correspond to one layer, the layer has a level associated with the address of the entry, and the refined address information is a duplicate of the entries included in the raw address information set. It can be obtained by removing an entry and an entry corresponding to a layer having a lower level than the reference level.
  • the merged address information will contain duplicate entries, so the refined address information is the raw address information set.
  • These duplicate entries included in can be generated by removing them.
  • refined address information can be obtained by removing an entry corresponding to a layer having a lower level than the reference level among the entries included in the raw address information set.
  • the reference level may be set to the level corresponding to the building name (i.e., level 5), and more detailed entries with lower levels than the reference level (e.g., "3rd floor", "Room 101", recipient name, etc.) may be removed so as not to be included in the refined address information.
  • Such refinement of address information may be advantageous when the address format required by a delivery system that must transmit address information for delivery is quite limited. If unrefined and raw address information is delivered to such a delivery system, delivery will not be possible because the address will not be recognized by the delivery system, the order will be canceled and the user will be asked to re-enter the address, which will result in customer experience. will have a very negative impact. Ultimately, providing such refined address information can improve customer experience and delivery accuracy and efficiency.
  • the refined address information includes duplicate entries among the entries included in the raw address information set, entries corresponding to a hierarchy with a lower level than the standard level, and entries in a language that does not meet the language conditions required by the delivery system. It can be obtained by removing at least one of the created entries and entries containing special characters that the delivery system cannot recognize.
  • the service server may provide refined address information to the user terminal.
  • the service server may merge the address information entered by the user in multiple input fields, display the refined address information on the user terminal, and request the user to confirm whether the refined address information corresponds to the address information the user intended to enter. there is. If the refined address information based on the user's confirmation corresponds to the address information the user intended to enter, the refined address information may be passed on to the storage and delivery system for delivery. Meanwhile, if it is confirmed that the refined address information does not correspond to the address information the user intended to enter, the service server may request the user to re-enter the address, and the user may re-enter the address through the user terminal. there is.
  • the service server checks the entry with the lowest level among the entries included in the refined address information, and, if the level of the hierarchy corresponding to the entry with the lowest level is a level higher than the reference level, sends the information to the user's terminal. You may be asked to enter additional addresses. For example, if the refined address information is obtained as “Namdaemun-ro, Jung-gu, Seoul, Korea,” the entry with the lowest level may refer to “Namdaemun-ro” as the most refined lowest-level address entry.
  • the level of the hierarchy corresponding to the entry "Namdaemunro" with the lowest level is the level corresponding to the road (i.e.
  • level 4 the reference level is set to the level corresponding to the building name (i.e. level 5), for example. You can.
  • level 4 the level of the hierarchy corresponding to the entry with the lowest level (i.e., level 4) is a level higher than the reference level (i.e., level 5), which means that the user does not enter enough addresses for delivery and some This may mean that low-level entries such as building number and building name are omitted.
  • the service server can check whether essential information for delivery is missing based on the refined address information, and if missing, request the user to enter an additional address.
  • Figure 3 is a sequence diagram showing information exchange and corresponding operations of each node related to the address processing method according to an embodiment of the present invention.
  • FIG. 3 a method of exchanging information between a user terminal, a service server, an address processing server, and a delivery server and operating at each node according to an embodiment of the present invention is disclosed.
  • the user terminal, service server, address processing server, and delivery server shown in FIG. 3 include the user terminal 110, service server 120, address processing server 130, and delivery server 140 shown in FIG. 1. Each can be included.
  • the service server may merge address information included in the raw address information set.
  • Step 305 may correspond to step 210 of FIG. 2 described above, and redundant description will be omitted.
  • the service server may provide the merged address information to the address processing server, and in step 315, refined address information corresponding to the merged address information may be obtained from the address processing server.
  • the service server may transmit the merged address information to a server associated with address processing and obtain refined address information corresponding to the merged address information from the server associated with address processing.
  • Servers associated with address processing may include servers capable of address processing operations and may include servers operated by companies that provide search and map services.
  • the address processing server receives raw address information from the service server, removes duplicate entries included in the raw address information, or converts some entries written in a language different from the primary language used by the delivery server to the primary language. You can translate, remove special characters that cannot be recognized by the delivery server, or adjust the level of granularity (or hierarchy level) corresponding to the raw address information.
  • the address processing server can return refined address information to the service server through this process. In this way, the service server can increase work efficiency and minimize the workload of the service server by performing address refinement work through an external server.
  • the service server may provide refined address information to the user terminal.
  • Step 320 may correspond to step 220 of FIG. 2 described above, and redundant description will be omitted.
  • the service server may provide refined address information to the delivery server.
  • the service server may provide refined address information to at least one of the user's terminal and a server associated with delivery.
  • Servers related to delivery may include servers operated by companies that provide services for delivering products sold by e-commerce companies.
  • the server related to delivery can set format requirements for address information received from the service server, and the service server can refine the address information input from the user into address information that meets the format requirements and provide it to the server related to delivery. there is.
  • FIG. 4 is a diagram illustrating an example page including an input field for entering address information according to an embodiment of the present invention.
  • the page 400 includes an input field 401 for entering a keyword corresponding to an address, an input field 402 for using the user's current location as the address, and recommended information corresponding to the keyword entered in the input field 401. It may include a field 403 that displays .
  • the user can enter the keyword "zhonghe” in the input field 401, and the field 403 contains a list of recommended addresses corresponding to the keyword "zhonghe” entered in the input field 401. It can be displayed, and the user can select one from the recommended address list and enter it as address information.
  • page 500 of FIG. 5 may be provided for entering a detailed address in addition to the selected address.
  • the service server can improve the accuracy of address input and user experience by allowing the user to input the address as a selective input corresponding to recommended information instead of the user's text input when entering the basic address.
  • the service server may configure a button in the input field 402 so that the user can input an address using the user's current location information.
  • a button in the input field 402 By pressing a button in the input field 402, the user can conveniently input location information based on his or her current location confirmed through the GPS device installed in the user terminal, even if he or she does not know the exact delivery address.
  • Figure 5 is a diagram illustrating an example page including an input field for entering address information according to an embodiment of the present invention.
  • Page 500 displayed on the user's terminal to obtain address information from the user according to an embodiment of the present invention is shown.
  • Page 500 may include a plurality of input fields 501 to 505 for inputting address information.
  • the address information entered into the input field 501 may be address information selected from the recommended address list in the field 403 of the page 400 of FIG. 4 .
  • the service server provides the page 500 according to the user's selection input corresponding to the recommended address list in field 403 of page 400 in FIG. 4, and displays the address information selected by the user in the input field 501.
  • an input field for obtaining additional detailed address information required for delivery may be additionally provided on the page 500.
  • the service server may obtain a set of raw address information input into at least two input fields having different hierarchical information from the user's terminal, and the at least two input fields include a first input field, Address information input into the first input field among the at least two input fields is input based on recommended information and a user's selection input corresponding to the recommendation information, and is input into an input field other than the first input field among the at least two input fields.
  • the input address information may be input based on the user's text input.
  • the first input field may include an input field 501, and address information input into the input field 501 may be input based on the user's selection input corresponding to recommended information. there is.
  • the service server when the user enters a keyword related to an address in the input field 501, the service server provides a list of recommended addresses corresponding to the keyword entered on the page 500, and the address selected by the user from the list of recommended addresses is entered. It can be finally entered into field 501. Meanwhile, in the remaining input fields 502 to 505 except for the input field 501, address information can be input by the user directly typing the address information into the input field rather than by selecting the user.
  • the service server reduces the possibility of incorrect address input by ensuring that key address information input into the first input field is input based on the user's selection input corresponding to recommended information, and address information input into other input fields is
  • the information input method for the input field can be adaptively determined and the freedom of input can be increased.
  • the service server checks whether the address information input satisfies the condition based on the user's selection input in the first input field, and if the condition is not satisfied, the service server provides a second input for inputting additional address information.
  • a field may be provided, where the set of raw address information may further include additional address information entered into a second input field.
  • the hierarchical level of the entries constituting the address information input into the first input field may vary depending on the user's selection input.
  • the address entered in the first input field is It may be an address corresponding to level 2, where the lowest entry is a city, such as "Seoul, South Korea,” or it may be an address corresponding to level 5, such as "Hanjin Building, 63 Namdaemun-ro, Jung-gu, Seoul, Korea", where the lowest entry is a building name. .
  • the service server checks whether the address information entered into the first input field satisfies the condition, for example, whether it is an address corresponding to level 5, and if it does not satisfy the condition, adds an address entry of an additional lower hierarchical level. Since it is necessary to obtain additional address information, a second input field may be additionally provided. In the example shown in FIG. 5 , the second input field may include input field 502 .
  • the input field 502 is not displayed when the page 500 is first displayed on the user's terminal, but additional address information can be entered only if the address information entered in the input field 501 is not an address corresponding to level 5. It can finally be displayed for this purpose.
  • the input field 502 may not be displayed on the page 500 when the address information entered into the input field 501 is an address corresponding to level 5.
  • the condition may be set so that the address entered into the first input field is an address corresponding to the reference level, and the reference level may vary depending on the format required by the delivery server. That is, if the address information requested by the delivery server is an address corresponding to level 3, the reference level may be set to level 3.
  • input field 503 may include a field for entering a floor or unit number in the building of the delivery destination
  • input field 504 may include a field for entering the name of the business or recipient corresponding to the delivery destination. It can contain input fields.
  • the service server can provide examples of address information that must be entered in each input field through phrases in the input field.
  • the at least two input fields for obtaining the raw address information set may further include an input field for inputting a delivery tip for the delivery person.
  • the input field for inputting a delivery tip may include an input field 505.
  • a delivery tip that helps the delivery person easily find the delivery address can be entered.
  • the delivery tip may include, for example, landmarks around the delivery address, building features, location of the building entrance, co. It may include the entrance password, etc.
  • the service server may request address refinement by merging address information entered into all input fields 501 to 505 included in page 500 and providing the merged address information to a server associated with address processing.
  • various address information may be entered into a plurality of input fields included in the page 500.
  • the entry “Hanjin Building” corresponding to the building name corresponding to level 5 may be entered in the input field 501 or the input field 502, and in some cases (i.e. due to user error) There is also a good possibility of input into field 503 or input field 504.
  • the entry “Hanjin Building” corresponding to the building name corresponding to level 5 may be repeatedly entered into the input field 502 and input field 503.
  • the service server is robust against the user's various unpredictable address input methods.
  • refined address information can be obtained by merging the address information entered in all input fields, removing duplicate entries from the merged address information, and a delivery system based on the refined address information. Address information that matches this requested format can be provided to the delivery system.
  • the service server may generate an invoice address provided to the delivery person based on the merged address information.
  • the service server may merge address information entered into all input fields 501 to 505 and create an invoice address provided to the delivery person based on the merged address information.
  • the invoice address may be a delivery address displayed to the delivery person in charge of delivery, and the invoice address may be an address corresponding to level 5 that specifies the building, as well as information such as the floor or unit number in the building, business name, and delivery tip.
  • the information entered can be included as is.
  • the service server provides the delivery system with address information refined to fit the format required by the delivery system, while delivering the address information entered by the user as an invoice address to the delivery person, allowing the delivery person to view information about the address. You can check it accurately.
  • the service server when obtaining the raw address information set, acquires language setting information associated with the raw address information set of the user's terminal, and determines whether the language setting information satisfies the language conditions of the server associated with delivery. If the language condition is not satisfied, the converted information of the raw address information set corresponding to the language condition can be confirmed.
  • the server related to delivery only requests addresses written in a specific language, and in this case, if there is an entry written in a language other than the specific language in the raw address information set obtained from the user, it is provided to the delivery system as is without processing. The server associated with the delivery will not accurately recognize the address.
  • the service server checks whether the address information obtained based on the language setting of the user's terminal satisfies the language conditions of the server related to delivery, and if there is an entry that does not meet the language conditions, the language conversion of the entry is performed. can be performed.
  • the service server does not directly perform language conversion, but provides the language setting information of the user's terminal to the server associated with address processing, so that the language of the entry that does not meet the language condition is changed when refining the address of the server associated with address processing. You can request conversion together.
  • 6A to 6C are diagrams illustrating example pages that output a message related to delivery of an entered address according to an embodiment of the present invention.
  • an address input page 600 displayed on a user's terminal is shown to obtain address information from the user according to an embodiment of the present invention.
  • the page 600 may include a map field 601, and the user can set an address without inputting text for the address through a pin adjustment input corresponding to the map field 601. Users can set and change addresses by adjusting the position of the pin indicating the current address on the map.
  • the input field 602 is a field for entering address information, and the user can select and input an address from a list of recommended addresses corresponding to keywords for the address, or enter the address according to the pin adjustment in the map field 601. You can.
  • the input field 603 is a field for entering more detailed address information as an additional address in addition to the address information entered in the input field 602, for example, floor or unit number, business or building name, and information about the delivery partner. May include a note (i.e. delivery tip).
  • the input field 602 in FIG. 6 may correspond to the input fields 501 to 502 in FIG. 5, and the input field 603 in FIG. 6 may correspond to the input fields 503 to 505 in FIG. 5.
  • a message 605 indicating that delivery to the address entered by the user is impossible is output.
  • the service server may check whether delivery is possible for the raw address information set, and if it is confirmed that delivery for the raw address information set is impossible, it may provide information related to delivery impossibility to the user's terminal. If the area corresponding to the address entered by the user is included in a non-delivery area (for example, a sanctioned area, an island or mountainous area), the service server may provide a message that delivery to the currently entered address is not possible.
  • a non-delivery area for example, a sanctioned area, an island or mountainous area
  • the service server checks whether delivery is possible by checking whether the raw address information set corresponds to a list associated with an undeliverable area based on at least one of the address and keyword included in the raw address information set. It can be included. For example, the service server may use the address entered in the input field 602 for entering address information and the input field 603 for entering detailed address information among the raw address information set obtained from the user through page 600 of FIG. 6. ), it is possible to check whether the raw address information set corresponds to a list associated with a non-delivery area based on at least one of the keywords entered in ).
  • the service server manages a list of addresses corresponding to undeliverable areas and keywords that can refer to undeliverable areas, and if the raw address information set obtained from the user includes an address or keyword included in the list, delivery is possible. A message indicating that it is impossible can be provided to the user's terminal through a pop-up window, etc. In this way, the service server manages a list of areas where delivery is not possible for various reasons based on the addresses or keywords included in the address information obtained from the user, and can prevent delivery to areas included in the list in advance. there is.
  • keywords corresponding to a list associated with a non-delivery area may be set differently depending on the hierarchy of entries constituting the address. For example, in a list associated with non-delivery areas, keywords corresponding to countries in the highest tier may include keywords for countries where shipping is restricted due to war or political issues, while keywords corresponding to buildings in the lowest tier may include keywords corresponding to countries where shipping is restricted. May contain keywords that may be included in restricted building names. Keywords applied to building names and keywords applied to business names may be different. Additionally, not only keywords for entries in a specific layer, but also keywords for entries in a lower layer of the entries in a specific layer can be managed as a list associated with an undeliverable area or a list associated with a delivery area.
  • the subkeyword "2" of the keyword "A building” for the building name Floor”, "3rd floor”, “4th floor”, etc. may be included in the list associated with the non-delivery area, and the sub-keyword "1st floor” of "Building A" may be included in the list associated with the deliveryable area.
  • the service server may check a first address available for delivery in a list associated with an undeliverable area, and update the list associated with an undeliverable area based on confirmation of the first address, where the first address is another address. It can be confirmed based on history information about the users' first addresses. For example, if the address corresponding to a specific building is included in the list as a non-delivery area due to issues related to the sanctioned area, but the cafe located on the first floor of the specific building is an area where products can be delivered to a location unrelated to the sanctioned area. can be considered. In this case, the service server needs to update the list to enable delivery by removing the cafe from the list associated with the non-delivery area.
  • the service server may update the keywords associated with the first address in the list associated with the undeliverable area. For example, since the keywords associated with the first address currently do not exist in the list, the keywords associated with the first address are used to update the keywords associated with the first address. By adding all floors except the first floor to the list, the first floor of a specific building can be removed from the list associated with the non-delivery area.
  • the first address may be confirmed based on history information about other users' first addresses, and the history information includes address input history for other users' first addresses, other users' first addresses, etc. It may include information about inquiries about undeliverable messages or complaint history.
  • the service server recognizes that the list needs to be modified and updated for addresses that have relatively many delivery attempts and inquiries from other users among the addresses included in the list related to undeliverable areas, and updates the keywords associated with these addresses on the list. You can correct addresses and keywords associated with locations that are incorrectly included in the list even though they are available for delivery, and update the list to enable delivery to that location.
  • information related to non-delivery may include information about the reason for non-delivery and the nearest delivery area.
  • the service server may display reasons for delivery impossibility on the user's terminal, such as the address entered by the user being an island or mountainous area where delivery is very difficult due to the topography, or a military area where civilians cannot enter. Additionally, the service server may suggest changing the delivery address from the undeliverable area entered by the user to the nearest deliveryable area. In one embodiment, the service server provides the delivery address most frequently used by users (for example, in the case of an island, nearby land or An island where delivery is possible, an entrance reception room at the military area in the case of a military area, etc.) can be suggested.
  • the service server checking whether delivery is possible further includes checking whether the raw address information set corresponds to an exclusion area set based on the delivery cost, and the service server determines whether the raw address information set is excluded.
  • the expected delivery period can be increased by one day, and information about the increased expected delivery period can be provided to the user's terminal.
  • Exclusion areas set based on delivery costs may include island and mountainous areas where delivery is very difficult due to topography and relatively large delivery costs are required.
  • the service server does not set excluded areas such as islands and mountainous areas as non-delivery areas, but allows delivery, but increases the expected delivery period by a certain number of days (for example, 1 day) and informs the user of the increased expected delivery period. You can.
  • the increased expected delivery period may be determined based on historical information about delivery periods for excluded regions.
  • a message 606 indicating that an additional delivery fee for the address entered by the user will be incurred may be displayed in the form of a pop-up window.
  • Message 606 may include information that an additional delivery fee is incurred because the set of raw address information obtained from the user corresponds to, for example, an island or mountainous area where delivery is very difficult.
  • the user can change the delivery address to a nearby general delivery area where no additional delivery fee is incurred according to the selection input corresponding to the area 607 in the message 606.
  • the service server may provide information on the delivery area closest to the address entered by the user according to the selection input corresponding to the user's area 607. In one embodiment, the service server may recommend to the user a nearby delivery address most frequently used by other users who attempted delivery to the corresponding island or mountainous area but failed.
  • the service server may check delivery availability for the refined address information and compare it with delivery availability for the raw address information set. For example, a case may be considered where, as a result of checking whether delivery is possible for a set of raw address information, it is confirmed that delivery is possible, while as a result of checking whether delivery is possible for refined address information, it is confirmed that delivery is impossible. This happens when a malicious user enters an address by intentionally modifying the address entry or keyword, or intentionally adding special characters, so that the entered address does not correspond to a list related to undeliverable areas.
  • the service server checks the modified entries or keywords included in the raw address information set through comparison between the raw address information set and the refined address information, and adds the confirmed entries or keywords to the list associated with the undeliverable area. , attempts by malicious users to deliver to areas where delivery is not possible can be prevented in advance.
  • Figure 7 is a flowchart showing the flow of an address processing method of a service server according to an embodiment of the present invention. The steps shown in FIG. 7 may be performed by the service server 120 shown in FIG. 1 or the service servers shown in FIGS. 2 and 3, and descriptions that overlap with the above may be omitted below.
  • the service server may obtain a set of raw address information entered into at least two input fields with different layer information from the user's terminal.
  • the user needs to enter a delivery address for delivery of products purchased through e-commerce, and the service server provides an address input page (e.g., Figure 5) that includes a plurality of input fields to receive the delivery address from the user.
  • Page 500 can be provided to the user terminal.
  • Each of the plurality of input fields may have different hierarchical information, and the hierarchical information may include the hierarchical level of the entry constituting the address.
  • An address can be composed of entries corresponding to different hierarchies, for example, level 1 for a country, level 2 for a city, level 3 for a district, level 4 for a road, and level 5 for a building. Levels may be specified. In this case, as the number of levels increases, it may refer to a lower level, and as the number of levels decreases, it may refer to a higher level.
  • the user may be guided to enter entries of different hierarchies into a plurality of input fields on the page.
  • the address information entered by the user in multiple input fields is unprocessed address information, and may be caused by the user repeatedly entering the same entry in different input fields, accidentally entering an incorrect entry, or entering a Korean address. This may occur if you enter English characters or enter special characters that the delivery system cannot recognize. Therefore, in order to smoothly process delivery through the delivery system, it is necessary to process this set of raw address information into refined address information.
  • the service server may merge the address information included in the raw address information set.
  • the service server can merge all address information entered into at least two input fields.
  • a plurality of input fields each have different layer information, but the user has the possibility of entering an entry corresponding to a different layer instead of entering an entry corresponding to a given layer in each input field, which may ensure accurate address recognition by the delivery system. It can be difficult. Additionally, there is a possibility that the user may enter the same entry twice or more in each input field.
  • the service server merges the address information entered in multiple input fields and performs address refinement based on the merged address information. You can.
  • the service server may obtain refined address information based on the merged address information. Considering that the addresses handled by the delivery system have a limited format and are less flexible, the service server can refine the raw address entered by the user to fit the format of the address handled by the delivery system.
  • the service server may provide refined address information.
  • the service server may merge the address information entered by the user in multiple input fields, display the refined address information on the user terminal, and request the user to confirm whether the refined address information corresponds to the address information the user intended to enter. there is. If the refined address information based on the user's confirmation corresponds to the address information the user intended to enter, the refined address information may be passed on to the storage and delivery system for delivery. Meanwhile, if it is confirmed that the refined address information does not correspond to the address information the user intended to enter, the service server may request the user to re-enter the address, and the user may re-enter the address through the user terminal. there is.
  • Figure 8 is a diagram illustrating some components of an address processing system according to an embodiment of the present invention.
  • a system for providing information according to an embodiment of the present invention includes a user terminal 810 and a service server 820 that can communicate with each other.
  • the user terminal 810 may run an e-commerce client program or a food delivery client program, and may include a transceiver 812, a control unit 814, an input unit 816, and a display unit 818.
  • the transceiver unit 812 can transmit and receive information with other nodes, including the service server 820.
  • the transceiver unit 812 can communicate with various types of external devices according to various types of communication methods.
  • the transceiver 812 may include at least one of a Wi-Fi chip, a Bluetooth chip, a wireless communication chip, and an NFC chip.
  • Wi-Fi chips and Bluetooth chips can communicate using WiFi and Bluetooth methods, respectively.
  • various connection information such as SSID and session key are first transmitted and received, and various information can be transmitted and received after establishing a communication connection using this.
  • a wireless communication chip refers to a chip that performs communication according to various communication standards such as IEEE, Zigbee, 3G (3rd Generation), 3GPP (3rd Generation Partnership Project), and LTE (Long Term Evolution).
  • An NFC chip refers to a chip that operates in the NFC (Near Field Communication) method using the 13.56MHz band among various RF-ID frequency bands such as 135kHz, 13.56MHz, 433MHz, 860 ⁇ 960MHz, 2.45GHz, etc.
  • the input unit 816 may receive a user's input and may include a touch screen, microphone, and buttons.
  • the input unit 816 can receive various commands from the user.
  • the input unit 816 may be implemented in various ways, such as a key or a touch panel.
  • the key may include various types of keys, such as mechanical buttons and wheels, formed in various areas such as the front, side, or back of the main body of the user terminal 810.
  • the touch panel can detect the user's touch input and output a touch event value corresponding to the detected touch signal.
  • the touch screen can be implemented with various types of touch sensors such as capacitive, resistive, and piezoelectric.
  • Capacitive is a method of calculating touch coordinates by using a dielectric coated on the surface of a touch screen to detect micro-electricity generated by the user's body when a part of the user's body touches the touch screen surface.
  • the pressure-sensitive type includes two electrode plates built into the touch screen, and when the user touches the screen, it detects that the upper and lower plates at the touched point are in contact, causing current to flow, and calculates the touch coordinates. Touch events that occur on a touch screen can mainly be generated by a person's finger, but can also be generated by a conductive object that can change capacitance.
  • the display unit 818 may display information related to the operation of the user terminal 810 and may display a page including the information described in the embodiment.
  • the display unit 818 may include various types of components, such as Liquid Crystal Display (LCD) and Organic Light Emitting Diodes (OLED).
  • the display unit 818 may be configured to be connected by wire to internal components of the user terminal 810, and may be configured to receive wireless signals through components such as the transceiver unit 812 included in the user terminal 810. It may be configured in a connected form.
  • the control unit 814 may perform control to perform the operations of the user terminal 810 described in the embodiment. Additionally, the control unit 814 may include at least one processor configured to perform operations of the user terminal 810.
  • the processor may include at least one of RAM, ROM, CPU, GPU (Graphics Processing Unit), and bus (BUS).
  • RAM, ROM, CPU and GPU, etc. can be connected to each other through a bus.
  • the CPU accesses memory and performs booting using the O/S stored in the memory. Then, various operations are performed using various programs, contents, data, etc. stored in the memory.
  • ROM stores a set of instructions for booting the system. For example, when a turn-on command is input to the user terminal 810 and power is supplied, the CPU copies the OS stored in the memory to RAM according to the command stored in the ROM, executes the OS, and boots the system. When booting is complete, the CPU copies various programs stored in memory to RAM and executes the programs copied to RAM to perform various operations.
  • the GPU displays a UI screen in the area of the display unit 818.
  • the GPU can generate a screen displaying an electronic document containing various objects such as content, icons, menus, etc.
  • the GPU calculates attribute values such as coordinates, shape, size, color, etc. for each object to be displayed according to the layout of the screen.
  • the GPU can create screens with various layouts including objects based on the calculated property values.
  • the screen generated by the GPU may be provided to the display unit 818 and displayed in each area of the display unit 818.
  • the user terminal 810 may further include a speaker for event output, and a storage unit (not shown) that stores at least some of the information transmitted and received through the transceiver 812 and information for the operation of the user terminal 810. Poetry) may be further included.
  • the service server 820 is a device in which an e-commerce server program or a delivery service information provision service program is running, and may include a transmitting/receiving unit 822, a control unit 824, and a storage unit 826.
  • the transceiver unit 822 can transmit and receive information to and from other nodes, including the user terminal 810.
  • the control unit 824 may perform control to perform the operations of the service server 820 described in the embodiment. Additionally, the control unit 824 may include at least one processor.
  • the service server 820 may include a storage unit 826 that stores at least some of the information transmitted and received through the transceiver 822 and information for the operation of the service server 820.

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

La présente invention concerne un procédé de traitement d'adresse pour un serveur de service, comprenant les étapes consistant à : obtenir, à partir d'un terminal utilisateur, un ensemble d'informations d'adresse brutes saisi dans au moins deux champs de saisie comprenant différentes informations de hiérarchie ; fusionner des informations d'adresse comprises dans l'ensemble d'informations d'adresse brutes ; obtenir des informations d'adresse affinées sur la base des informations d'adresse fusionnées ; et fournir les informations d'adresse affinées.
PCT/KR2022/013251 2022-09-02 2022-09-05 Procédé et appareil de traitement d'adresse WO2024048823A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR1020220111502A KR20240032476A (ko) 2022-09-02 2022-09-02 주소 처리 방법 및 장치
KR10-2022-0111502 2022-09-02

Publications (1)

Publication Number Publication Date
WO2024048823A1 true WO2024048823A1 (fr) 2024-03-07

Family

ID=90098058

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/KR2022/013251 WO2024048823A1 (fr) 2022-09-02 2022-09-05 Procédé et appareil de traitement d'adresse

Country Status (2)

Country Link
KR (1) KR20240032476A (fr)
WO (1) WO2024048823A1 (fr)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20050062356A (ko) * 2003-12-20 2005-06-23 한국전자통신연구원 한글 주소 문자열의 고속 입력 장치 및 그 방법
JP2020126502A (ja) * 2019-02-06 2020-08-20 株式会社イーキューブ 商品販売支援システム
KR20200111449A (ko) * 2019-03-19 2020-09-29 차순진 어플리케이션을 이용한 주소 입력 방법, 서버 및 프로그램
KR102212095B1 (ko) * 2019-10-16 2021-02-03 함배일 주소 자동 매핑 장치
KR20210035654A (ko) * 2019-09-24 2021-04-01 이숙이 방문택배 접수처리 시스템
KR20220109972A (ko) * 2021-01-29 2022-08-05 목포대학교산학협력단 퍼스널 모빌리티 배달 서비스 관리 장치 및 방법

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20050062356A (ko) * 2003-12-20 2005-06-23 한국전자통신연구원 한글 주소 문자열의 고속 입력 장치 및 그 방법
JP2020126502A (ja) * 2019-02-06 2020-08-20 株式会社イーキューブ 商品販売支援システム
KR20200111449A (ko) * 2019-03-19 2020-09-29 차순진 어플리케이션을 이용한 주소 입력 방법, 서버 및 프로그램
KR20210035654A (ko) * 2019-09-24 2021-04-01 이숙이 방문택배 접수처리 시스템
KR102212095B1 (ko) * 2019-10-16 2021-02-03 함배일 주소 자동 매핑 장치
KR20220109972A (ko) * 2021-01-29 2022-08-05 목포대학교산학협력단 퍼스널 모빌리티 배달 서비스 관리 장치 및 방법

Also Published As

Publication number Publication date
KR20240032476A (ko) 2024-03-12

Similar Documents

Publication Publication Date Title
CN1286011C (zh) 计算机或其它电子装置的远程支持方法和系统
WO2016117947A1 (fr) Dispositif électronique pour la commande d'une pluralité d'affichages et procédé de commande
WO2018074877A1 (fr) Dispositif électronique et procédé d'acquisition d'informations d'empreintes digitales
JP5712172B2 (ja) 情報表示制御システム、携帯端末、および制御方法
WO2018128303A1 (fr) Procédé de disposition de capteur tactile pour améliorer la précision tactile et dispositif électronique l'utilisant
EP2715657A2 (fr) Procédé de gestion d'informations sociales et système adapté à ce procédé
WO2016175602A1 (fr) Dispositif électronique pour fournir une interface utilisateur de raccourci et procédé correspondant
WO2018052257A1 (fr) Appareil et procédé de gestion de notifications
JP2020181590A (ja) デバイスがユーザ・インターフェースをディスプレイする方法及びそのデバイス
AU2015318901B2 (en) Device for handling touch input and method thereof
WO2017131354A2 (fr) Appareil et procédé pour gérer des informations d'historique dans un dispositif électronique
US20200145528A1 (en) Terminal, service method and integrated identifier management system for integrated identifier and user interface
WO2018026164A1 (fr) Procédé de traitement d'événements tactiles et dispositif électronique adapté à celui-ci
WO2018094996A1 (fr) Procédé et appareil de commande de terminal
EP4131066A1 (fr) Procédé de traitement d'image et dispositif électronique
WO2020141763A1 (fr) Dispositif électronique et procédé de configuration de dossier associé
EP2491704A2 (fr) Procédé de saisie de texte dans un dispositif portable et dispositif portable prenant en charge le procédé
WO2023167355A1 (fr) Procédé et appareil pour fournir des informations de travail
WO2018139878A1 (fr) Procédé et dispositif électronique pour gérer des opérations et des fonctionnalités d'applications
WO2024048823A1 (fr) Procédé et appareil de traitement d'adresse
CN111368151A (zh) 显示方法及电子设备
WO2019203591A1 (fr) Appareil et procédé d'entrée à haute efficacité pour une réalité virtuelle et une réalité augmentée
WO2016068557A1 (fr) Procédé et appareil de notification d'un changement de contenu
WO2011021884A2 (fr) Procédé de gestion d'information d'article de contact, dispositif d'utilisateur pour exécuter le procédé, et support de stockage de ceux-ci
WO2023204349A1 (fr) Procédé et dispositif de fourniture d'informations de magasin relatives à une livraison

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 22957502

Country of ref document: EP

Kind code of ref document: A1