WO2023130615A1 - Procédé de protection de bagages pour des passagers qui ont raté une correspondance, appareil associé et support d'enregistrement - Google Patents

Procédé de protection de bagages pour des passagers qui ont raté une correspondance, appareil associé et support d'enregistrement Download PDF

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WO2023130615A1
WO2023130615A1 PCT/CN2022/087862 CN2022087862W WO2023130615A1 WO 2023130615 A1 WO2023130615 A1 WO 2023130615A1 CN 2022087862 W CN2022087862 W CN 2022087862W WO 2023130615 A1 WO2023130615 A1 WO 2023130615A1
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passenger
missed
luggage
transit
passengers
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PCT/CN2022/087862
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English (en)
Chinese (zh)
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冯岩
傅之凤
张之宇
尹绍钧
张成杰
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中国民航信息网络股份有限公司
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Publication of WO2023130615A1 publication Critical patent/WO2023130615A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/242—Query formulation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/27—Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor

Definitions

  • the present application relates to the field of computer technology, in particular to a luggage protection method, related devices and storage media for passengers who are lost in transit.
  • Airline staff can check the missing passengers through the existing transit flight monitoring system, and notify the ticketing department to change the subsequent flight for the missed passengers in the reservation system.
  • the luggage at the garbage port of the baggage sorting system needs to be manually sorted, which is inefficient, especially when there is a large area of flight delays, it is easy to generate a large number of missed luggage and accumulate at the garbage port, making it difficult to handle, and it becomes an important factor to improve the abnormal passenger service of airlines. work bottleneck.
  • this application provides a baggage protection method, related device and storage medium for passengers who are missing in transit. After the inbound flight is delayed, the checked baggage information of the transit passengers is synchronized to the new outbound flight, reducing the risk of transit passengers. The possibility of missing luggage synchronization information after flight delays occurs, and reduces the workload of staff in the luggage department, thereby reducing passenger complaints and improving passenger travel satisfaction.
  • the first aspect of this application provides a baggage protection method for passengers who miss a transfer, including:
  • the passenger reservation record When all the missed transfer passengers are pulled down to the reservation system, the passenger reservation record will be rescheduled, and the luggage information of each missed transfer passenger will be synchronized to the new outbound flight.
  • the passenger reservation record is rescheduled, and the luggage information of each of the missed transfer passengers is synchronized to the new departure flights, including:
  • the baggage sorting message includes: the old flight baggage deletion report and the new flight baggage adding report;
  • the receiving system module at least includes: the airport baggage sorting message; Picking system and baggage reconfirmation system.
  • the baggage protection method for passengers who miss a transfer also includes:
  • the change notice includes the flight information of the new outbound flight.
  • the luggage status of the missed passenger in transit is unchecked status on the new outbound flight.
  • the baggage protection method for passengers who miss a transfer also includes:
  • the missed transfer passenger arrives at the transfer airport, in the departure system, through the instruction of extracting the departing passenger information, when extracting the passenger record of the new flight, check the passenger's connecting baggage information; use the check-in operation check-in When ordering, it can automatically receive the corresponding luggage.
  • the airport baggage sorting system will automatically sort the baggage to the carousel of the new departure flight through the baggage sorting message; Passenger baggage, the baggage reconfirmation system will be installed and intercepted.
  • the second aspect of this application provides a luggage protection device for passengers who miss a transfer, including:
  • the acquisition unit is used to acquire all passengers who miss the transfer
  • a judging unit configured to, for each missed transit passenger, judge whether the missed transit passenger carries luggage
  • the pull-down unit is used to pull down the missed-transit passenger from the departure system to the seat reservation system if the judging unit judges that the passenger who missed the transfer carries luggage;
  • the rescheduling unit is used to reschedule the passenger reservation records when all the missed transfer passengers are pulled down to the reservation system, and synchronize the luggage information of each missed transfer passenger to the new outbound flight .
  • the rescheduling unit includes:
  • the synchronization unit is used for synchronizing the number of luggage pieces, weight and destination of the missed transfer passenger to the new outbound flight for each missed transfer passenger;
  • the first sending unit is used to send the transfer baggage message and the baggage sorting message to the receiving system module; wherein, the baggage sorting message includes: the old flight baggage deletion report and the new flight baggage adding report; the receiving system
  • the modules include at least: airport baggage sorting system and baggage reconfirmation system.
  • the luggage protection device for passengers who miss a transfer also includes:
  • the second sending unit is configured to send a change notice to each of the passengers who miss the transfer; wherein, the change notice includes flight information of the new outbound flight.
  • the luggage status of the missed passenger in transit is unchecked status on the new outbound flight.
  • the baggage protection device for passengers who miss the transfer also includes:
  • the retry unit is configured to perform multiple retries of baggage synchronization if the baggage synchronization fails when synchronizing the baggage information of each of the missed passengers in transit to the new flight.
  • the missed transfer passenger arrives at the transfer airport, in the departure system, through the instruction of extracting the departing passenger information, when extracting the passenger record of the new flight, check the passenger's connecting baggage information; use the check-in operation check-in When ordering, it can automatically receive the corresponding luggage.
  • the airport baggage sorting system will automatically sort the baggage to the carousel of the new departure flight through the baggage sorting message; Passenger baggage, the baggage reconfirmation system will be installed and intercepted.
  • the third aspect of the present application provides a server, including:
  • processors one or more processors
  • the one or more processors When the one or more programs are executed by the one or more processors, the one or more processors are made to implement the luggage protection method for passengers who miss a transfer as described in any one of the first aspect.
  • the fourth aspect of the present application provides a computer storage medium on which a computer program is stored, wherein, when the computer program is executed by a processor, the method for protecting the luggage of a passenger who misses a transfer as described in any one of the first aspect is implemented.
  • this application provides a baggage protection method for passengers who are missing in transit, related devices and storage media.
  • the method for protecting the baggage of passengers who are missing in transit includes: firstly, obtaining all passengers who are missing in transit; If it is judged that the missed transfer passenger carries luggage, pull the missed transfer passenger from the departure system to the reservation system; finally, when all the transfer missed passengers Missed passengers are pulled down to the reservation system, the passenger reservation records are rescheduled, and the luggage information of each missed transit passenger is synchronized to the new outbound flight.
  • the checked baggage information of the transit passenger is synchronized to the new outbound flight, reducing the probability of missing the synchronization information of the baggage after the flight delay of the transit passenger, and reducing the workload of the staff in the baggage department, thereby reducing the Passenger complaints, thereby improving passenger travel satisfaction.
  • Fig. 1 is a specific flow chart of a luggage protection method for a passenger who is lost in transit provided by the embodiment of the present application;
  • Fig. 2 is a specific flowchart of a rescheduling method provided by another embodiment of the present application.
  • Fig. 3 is a schematic diagram of a luggage protection device for a passenger who misses a transfer provided by another embodiment of the present application;
  • Fig. 4 is a specific flowchart of a rescheduling unit provided by another embodiment of the present application.
  • Fig. 5 is a schematic diagram of a server implementing a baggage protection method for a passenger who misses a transfer provided by another embodiment of the present application.
  • the term “comprise” and its variations are open-ended, ie “including but not limited to”.
  • the term “based on” is “based at least in part on”.
  • the term “one embodiment” means “at least one embodiment”; the term “another embodiment” means “at least one further embodiment”; the term “some embodiments” means “at least some embodiments.” Relevant definitions of other terms will be given in the description below.
  • the embodiment of the present application provides a baggage protection method for a passenger who misses a transfer, as shown in Figure 1, which specifically includes the following steps:
  • the missed transfer passengers refer to: after the inbound flight (flight arriving at the airport) is delayed, some transfer passengers will miss the connection, that is, the transfer missed passengers.
  • the outbound flight refers to the flight departing from the airport; the inbound flight refers to the flight arriving at the airport.
  • step S103 if it is determined that the passenger who missed the transfer is carrying luggage, step S103 will be executed.
  • an implementation manner of step S104, as shown in FIG. 2 includes:
  • the baggage sorting message includes: old flight baggage deletion report and new flight baggage addition report;
  • the receiving system module includes at least: airport baggage sorting system and baggage reconfirmation system.
  • the report receiving system module can be defined according to the report receiving address, which is not limited here.
  • an implementation of the baggage protection method for passengers who are missing in transit further includes:
  • the change notice includes the flight information of the new outbound flight.
  • it may be, but not limited to, notifying the passenger in the form of a short message, and it may also be a message reminder through an application program (Application, APP), etc., which is not limited here.
  • Application Application, APP
  • an implementation of the baggage protection method for passengers who are missing in transit further includes:
  • the baggage status of a passenger who misses a transfer is unchecked in the new outbound flight.
  • the baggage protection method for passengers who miss a transfer in this application, after a passenger who misses a transfer arrives at the transfer airport, in the departure system, when extracting the passenger record of a new flight, check the passenger coupon. Itinerary baggage information; when using the check-in command of the check-in operation, the corresponding baggage can be automatically received.
  • the airport baggage sorting system will automatically sort the baggage to the new departing flight through the baggage sorting message.
  • the luggage reconfirmation system will be installed and intercepted.
  • an involuntary label can also be added to the passenger reservation record to support passengers to change their tickets again by themselves after they arrive.
  • this application provides a baggage protection method for passengers who are missing in transit: first, obtain all passengers who are missing in transit; then, for each passenger who is missing in transit, determine whether the passenger is carrying luggage; Carrying luggage, pull the missed transfer passengers from the departure system to the reservation system; finally, when all the transfer missed passengers are pulled down to the seat reservation system, reschedule the passenger reservation records, and transfer each transfer
  • the luggage information of the missing passenger is synchronized to the new outbound flight.
  • the checked baggage information of the transit passenger is synchronized to the new outbound flight, reducing the probability of missing the synchronization information of the baggage after the flight delay of the transit passenger, and reducing the workload of the staff in the baggage department, thereby reducing the Passenger complaints, thereby improving passenger travel satisfaction.
  • each block in a flowchart or block diagram may represent a module, program segment, or portion of code that contains one or more logical functions for implementing specified executable instructions.
  • the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved.
  • each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations can be implemented by a dedicated hardware-based system that performs the specified functions or operations , or may be implemented by a combination of dedicated hardware and computer instructions.
  • the computer program codes for performing the operations of the present application may be written in one or more programming languages or combinations thereof, including but not limited to object-oriented programming languages—such as Python, Java, C++, etc., Also included are conventional procedural programming languages - such as the "C" language or similar programming languages.
  • the program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server.
  • the remote computer can be connected to the user computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or it can be connected to an external computer (such as through an Internet service provider). Internet connection).
  • FIG. 3 Another embodiment of the present application provides a luggage protection device for passengers who miss a transfer, as shown in Figure 3, specifically including:
  • the acquisition unit 301 is configured to acquire all passengers who miss a transfer.
  • the judging unit 302 is configured to, for each missed transit passenger, judge whether the missed transit passenger carries luggage.
  • the pull down unit 303 is used to pull down the missed transfer passenger from the departure system to the seat reservation system if the judging unit 302 judges that the passenger who missed the transfer carries luggage.
  • the rescheduling unit 304 is used to perform rescheduling operations on passenger reservation records when all missed transfer passengers are pulled down to the reservation system, and synchronize the luggage information of each missed transfer passenger to the new outbound flight.
  • an implementation manner of the rescheduling unit 304 includes:
  • the synchronization unit 401 is used to synchronize the number of luggage pieces, weight and destination of the missing passenger to the new outbound flight for each missing passenger.
  • the first sending unit 402 is used to send the transfer luggage message and the luggage sorting message to the receiving system module.
  • the baggage sorting message includes: old flight baggage deletion report and new flight baggage addition report;
  • the receiving system module includes at least: airport baggage sorting system and baggage reconfirmation system.
  • an implementation of the luggage protection device for a passenger who misses a transfer also includes:
  • the second sending unit is configured to send a change notice to each passenger who misses a transfer.
  • the change notice includes the flight information of the new outbound flight.
  • an implementation of the luggage protection device for a passenger who misses a transfer also includes:
  • the retry unit is used for synchronizing the baggage information of each missed transit passenger to the new flight, and performing multiple baggage synchronization retries if the baggage synchronization fails.
  • the baggage status of a passenger who misses a transfer is in the unchecked-in state on the new outbound flight.
  • the baggage protection device for passengers who miss a transfer in this application, after the passengers who miss a transfer arrive at the transfer airport, they can check the passenger coupon in the departure system when extracting the passenger record of the new flight through the instruction of extracting the departing passenger information. Itinerary baggage information; when using the check-in command of the check-in operation, the corresponding baggage can be automatically received.
  • the airport baggage sorting system will automatically sort the baggage to the new departure flight through the baggage sorting message.
  • the luggage reconfirmation system will be installed and intercepted.
  • this application provides a luggage protection device for passengers who miss a transfer: firstly, the acquiring unit 301 acquires all passengers who miss a transfer; then, for each passenger who misses a transfer, the judging unit 302 judges whether the passenger who misses a transfer carries luggage; If the judging unit 302 judges that the missed transfer passengers carry luggage, the pull-down unit 303 pulls the missed transfer passengers from the departure system to the reservation system; finally, when all the missed transfer passengers are pulled down to the seat reservation system, the rescheduling unit 304 Carry out rescheduling operations on passenger reservation records, and synchronize the luggage information of each missed passenger to the new outbound flight.
  • the checked baggage information of the transit passenger is synchronized to the new outbound flight, reducing the probability of missing the synchronization information of the baggage after the flight delay of the transit passenger, and reducing the workload of the staff in the baggage department, thereby reducing the Passenger complaints, thereby improving passenger travel satisfaction.
  • FPGAs Field Programmable Gate Arrays
  • ASICs Application Specific Integrated Circuits
  • ASSPs Application Specific Standard Products
  • SOCs System on Chips
  • CPLD Complex Programmable Logical device
  • FIG. 5 Another embodiment of the present application provides a server, as shown in Figure 5, including:
  • One or more processors 501 are included in the Appendix.
  • the storage device 502 stores one or more programs thereon.
  • the one or more processors 501 When the one or more programs are executed by the one or more processors 501, the one or more processors 501 are made to implement the baggage protection method for a passenger who is lost in transit as in any one of the above-mentioned embodiments.
  • Another embodiment of the present application provides a computer storage medium on which a computer program is stored, wherein when the computer program is executed by a processor, the method for protecting the luggage of a passenger who misses a transfer as in any one of the above embodiments is implemented.
  • a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, apparatus, or device.
  • a machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium.
  • a machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing.
  • machine-readable storage media would include one or more wire-based electrical connections, portable computer discs, hard drives, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, compact disk read only memory (CD-ROM), optical storage, magnetic storage, or any suitable combination of the foregoing.
  • RAM random access memory
  • ROM read only memory
  • EPROM or flash memory erasable programmable read only memory
  • CD-ROM compact disk read only memory
  • magnetic storage or any suitable combination of the foregoing.
  • the computer-readable medium mentioned above in this application may be a computer-readable signal medium or a computer-readable storage medium, or any combination of the above two.
  • a computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or device, or any combination thereof. More specific examples of computer-readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer diskettes, hard disks, random access memory (RAM), read-only memory (ROM), erasable Programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above.
  • a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.
  • a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, carrying computer-readable program code therein. Such propagated data signals may take many forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing.
  • a computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium, which can transmit, propagate, or transmit a program for use by or in conjunction with an instruction execution system, apparatus, or device .
  • Program code embodied on a computer readable medium may be transmitted by any appropriate medium, including but not limited to wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.
  • the above-mentioned computer-readable medium may be included in the above-mentioned electronic device, or may exist independently without being incorporated into the electronic device.
  • Another embodiment of the present application provides a computer program product.
  • the computer program product When executed, it is used to implement any one of the above methods for protecting the luggage of a passenger who misses a transfer.
  • the processes described above with reference to the flowcharts can be implemented as computer software programs.
  • the embodiments of the present application include a computer program product, which includes a computer program carried on a non-transitory computer readable medium, where the computer program includes program code for executing the method shown in the flowchart.
  • the computer program may be downloaded and installed from a network via communication means, or installed from a storage means, or installed from a ROM.
  • the processing device the above-mentioned functions defined in the methods of the embodiments of the present application are executed.

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Abstract

Procédé de protection de bagages pour des passagers qui ont raté une correspondance, appareil associé et support d'enregistrement. Le procédé consiste à : d'abord, acquérir tous les passagers qui ont raté une correspondance (S101) ; ensuite, pour chaque passager qui a raté une correspondance, déterminer si le passager qui a raté une correspondance transporte des bagages (S102) ; s'il est déterminé que le passager qui a raté une correspondance transporte des bagages, déplacer le passager qui a raté une correspondance d'un système de départ à un système de réservation (S103) ; et enfin, lorsque tous les passagers qui ont raté une correspondance sont déplacés vers le système de réservation, exécuter une opération de reprogrammation de réservation sur des enregistrements de réservation de passager, et synchroniser des informations de bagages de chaque passager qui a raté une correspondance selon un nouveau vol de départ (S104). Au moyen du procédé, après qu'un vol d'arrivée est retardé, des informations de bagages enregistrées de passagers en transit sont synchronisées selon un nouveau vol de départ, de façon à réduire la probabilité des informations de synchronisation de bagages perdus des passagers en transit après que le vol est retardé, et à réduire la charge de travail du personnel de service de bagages, ce qui permet de réduire les plaintes de passagers, et d'améliorer davantage le degré de satisfaction de voyage des passagers.
PCT/CN2022/087862 2022-01-10 2022-04-20 Procédé de protection de bagages pour des passagers qui ont raté une correspondance, appareil associé et support d'enregistrement WO2023130615A1 (fr)

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CN202210022297.6 2022-01-10
CN202210022297.6A CN114372750B (zh) 2022-01-10 2022-01-10 中转错失旅客的行李保护方法、相关装置及存储介质

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CN114372750B (zh) * 2022-01-10 2024-08-09 中国民航信息网络股份有限公司 中转错失旅客的行李保护方法、相关装置及存储介质

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WO2020236746A1 (fr) * 2019-05-19 2020-11-26 Air Black Box Technologies Llc Service de connexion géré pour bagages de transit en masse
CN112308255A (zh) * 2019-07-31 2021-02-02 国际商业机器公司 基于变化的预订动态更新自动行李处理系统
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CN114372750A (zh) * 2022-01-10 2022-04-19 中国民航信息网络股份有限公司 中转错失旅客的行李保护方法、相关装置及存储介质

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