WO2023067788A1

WO2023067788A1 - Market system and quotation request handling method

Info

Publication number: WO2023067788A1
Application number: PCT/JP2021/039047
Authority: WO
Inventors: 明洋東田; 崇井上; 光朗倉田
Original assignee: 株式会社Fuji
Priority date: 2021-10-22
Filing date: 2021-10-22
Publication date: 2023-04-27

Abstract

This market system can handle quotation requests for a product exhibited online, and comprises: a request reception unit that receives a product quotation request from a person desiring to purchase the product; an information acquisition unit that acquires various information including attribute information of the person desiring to purchase; a response processing unit that notifies a manager in a sales company for the product of the quotation request and performs response processing using the attribute information such that a quotation is created while referencing the attribute information; and a result answer unit that answers the person desiring to purchase with the quotation result created by the manager.

Description

Market system and how to respond to requests for quotation

This specification discloses a market system and a method for responding to requests for quotation.

Conventionally, there has been proposed a system for receiving a request for quotation from a prospective purchaser, creating a quotation corresponding to the request for quotation and providing it to the prospective purchaser, or accepting a purchase application for the quotation (for example, See Patent Document 1). In this system, selection items for selecting the characteristics and types of products to be purchased are registered in advance, and these selection items are displayed on the screen for the prospective purchaser to make a selection, thereby accepting a request for quotation. .

JP 2009-282981 A

Here, for example, the quotation may be created in consideration of the company or place of work of the person wishing to purchase. However, in the above-described system, although the quotation is created in consideration of the characteristics and types of the purchased item, the information of the company where the customer works is not taken into consideration. Therefore, it may be difficult to create an appropriate estimate because the necessary information cannot be referred to.

The main purpose of this disclosure is to facilitate more appropriate preparation of quotations for purchasers.

This disclosure has taken the following means to achieve the above-mentioned main objectives.

The market system of the present disclosure provides:
A market system capable of responding to requests for quotations for products exhibited online,
a request receiving unit that receives a request for quotation of the product from a purchaser of the product;
an information acquisition unit that acquires various types of information including the attribute information of the purchaser;
a response processing unit that performs response processing using the attribute information so as to notify the person in charge of the sales company of the product of the request for quotation and create a quotation while referring to the attribute information;
an answer notification unit for answering the purchase applicant with the result of the quotation prepared by the person in charge;
The gist is to provide

The market system of the present disclosure notifies the person in charge of the sales company of the product of the request for quotation, performs a response process using the attribute information so that the quotation is created while referring to the attribute information of the purchaser, To notify the purchase applicant of the created quotation result. Therefore, it is possible to have the person in charge of the sales company prepare an estimate more appropriately according to the attribute information of the prospective purchaser.

1 is a configuration diagram showing an outline of the configuration of an equipment introduction support system 10; FIG. FIG. 2 is an explanatory diagram showing an outline of the functions of the equipment introduction support system 10; FIG. 4 is an explanatory diagram showing an example of attribute information of a person in charge of quotation of a vendor; Explanatory drawing which shows an example of a customer's attribute information. 6 is a flowchart showing an example of estimation-related processing; FIG. 6 is an explanatory diagram showing an example of a product introduction screen 60; A flow chart showing an example of new quotation request processing. FIG. 7 is an explanatory diagram showing an example of a new estimate request screen 70; 4 is a flowchart showing an example of a process for dealing with quotations; FIG. 8 is an explanatory diagram showing an example of an estimate correspondence screen 80; 6 is a flowchart showing an example of re-quote request processing; The flowchart which shows the new estimate request process of a modification.

Next, a mode for carrying out the present disclosure will be described with reference to the drawings. FIG. 1 is a configuration diagram showing an outline of the configuration of the equipment introduction support system 10, and FIG. 2 is an explanatory diagram showing an outline of the functions of the equipment introduction support system 10. As shown in FIG. The equipment introduction support system 10 is a management server 20 that manages the entire system so as to support customers when introducing modules or work systems WS that combine modules from vendors that provide modules such as various equipment and devices. Prepare. In this facility introduction support system 10 , a management server 20 is connected to vendor terminals 40 and customer terminals 50 via a network 12 . Although one vendor terminal 40 and one customer terminal 50 are shown in FIG. 1, a plurality of terminals are actually connected.

The management server 20 includes a control unit 21, a simulation unit 22, a storage unit 25, and a communication unit 27. The control unit 21 has a CPU, a ROM, a RAM, and the like, and manages a marketplace MP in which a customer selects and purchases various modules online, requests for quotation from a customer to a vendor, and manages the results of the quotation. control the entire server.

The simulation unit 22 performs a simulation using a model MD (digital twin) such as a work system WS that combines various modules. The work system WS can be configured to perform a predetermined work by a robot having a vertically articulated robot arm, for example. An example of the predetermined work is picking work such as mechanical parts or electronic parts. In addition to the robot, the work system WS includes, for example, an end effector attached to the tip link of the robot arm, lighting such as a camera and a ring light for capturing images, a tray on which the work is placed, a conveyor for transporting the substrate, and the work to be supplied. Equipped with modules such as feeders. A customer can select one or more modules from the marketplace MP and make a quote request or a purchase request. Note that the work system WS may include a plurality of modules and may not include a robot.

The storage unit 25 is composed of an HDD or the like, and stores various application programs, various databases (DB), and the like. The storage unit 25 stores a module DB (database) 30 , an item DB 33 , a vendor DB 35 and a customer DB 37 . In the module DB 30, a plurality of module data for each module type, moving images, images, specification information, etc. of each module are registered. Each piece of information in the module DB 30 can be registered by the vendor from the registration screen of the vendor terminal 40. FIG. In the case DB 33, information related to communication between customers and vendors, specification information of quotation targets, quotations, videos, images, etc. are registered for each case for which an estimate is requested for a product such as each module.

The vendor DB 35 stores various information such as the name of the vendor that has been authenticated and registered, the vendor ID unique to each vendor, the amount of capital, the number of employees, the business field, the type of module provided by the vendor, and the attribute information of the person in charge of quotation. registered for each. This information is registered when the vendor is authenticated, and the attribute information of the person in charge of estimation can be additionally registered or corrected as appropriate. Here, FIG. 3 is an explanatory diagram showing an example of the attribute information of the person in charge of quotation of the vendor. FIG. 3 shows attribute information of a plurality of persons in charge of quotations at a vendor. As shown in the figure, the name and place of work of each person in charge, contact information such as telephone number and e-mail address, setting information of notification destination of new estimate, etc. are registered as attribute information. At least one person in charge may be set as the notification destination of the new estimate, and a plurality of persons in charge may be set. This attribute information is included in the vendor DB 35, for example, but may be registered separately from the vendor DB 35. FIG.

In the customer DB 37, customer information such as the name of a customer who has been authenticated and registered, a customer ID unique to each customer, the customer's purchase history, and attribute information is registered for each customer. These pieces of information are registered when the customer is authenticated, and the purchase history and attribute information can be additionally registered or corrected as appropriate. FIG. 4 is an explanatory diagram showing an example of customer attribute information. As illustrated, the customer's name, company name, place of work, contact information such as telephone number and e-mail address, etc. are registered as attribute information. This attribute information is included in the customer DB 37, for example, but may be registered separately from the customer DB 37.

The communication unit 27 is connected to the network 12, etc., and communicates with the vendor terminal 40, the customer terminal 50, and the like. Various instructions from the administrator are input to the management server 20 from an input unit 28 such as a keyboard and a mouse. In addition, the management server 20 displays various information on the display unit 29 such as a display. The management server 20 is not limited to having the simulation unit 22 and the storage unit 25 (various DBs). It may be configured as a device separate from the management server 20 .

The vendor terminal 40 is connected to a control unit 41 having a CPU, ROM, RAM, etc., a storage unit 43 such as an HDD for storing various application programs and various data, and a management server 20 connected to the network 12, etc. for communication. and a communication unit 46 . The vendor terminal 40 receives various instructions from the vendor through an input unit 48 such as a keyboard and a mouse. In addition, the vendor terminal 40 displays a registration screen or the like for registering information about the modules and the work system WS in the marketplace MP on the display unit 49 such as a display.

The customer terminal 50 includes a control unit 51, a storage unit 53, and a communication unit 56, similar to the vendor terminal 40. The customer terminal 50 receives various instructions from the customer through an input unit 58 such as a keyboard and a mouse. Further, the customer terminal 50 displays each screen of the marketplace MP on the display unit 59 such as a display.

Next, the operation of the equipment introduction support system 10 configured in this way, especially when requesting a quote from a customer regarding products such as various modules put up on the marketplace MP, and when responding to the request for quote, etc. Related processing will be explained. FIG. 5 is a flowchart showing an example of estimation-related processing. This processing is executed by the control unit 21 of the management server 20 and the control unit 51 of the customer terminal 50 while the product introduction screen 60 (see FIGS. 2 and 6) is displayed on the display unit 59 of the customer terminal 50. be. In this embodiment, as shown in FIG. 2, a prospective purchaser (customer) who wishes to purchase a product can request a quote from a vendor who sells the product via a quote request button 65 on the product introduction screen 60. be.

The product introduction screen 60 of FIG. 6 is provided with a product image display column 61, a specification information display column 63, and a plurality of button images. In the product image display field 61, images of products such as modules such as robots and work systems WS are displayed, and a reproduction button 62 is displayed as a button image for reproducing simulation images and moving images of the product. . The specification information display column 63 displays the specification information of the product. For example, if the product is a module such as a robot, information such as the robot model, arm length, external size, payload, and total weight is displayed. Further, as a plurality of button images, an estimate request button 65 for requesting an estimate, an estimate withdrawal button 66 for withdrawing an estimate, an estimate confirmation button 67 for confirming an estimate, and a re-estimate request are displayed. and a re-estimate request button 68 for performing. Note that the estimate withdrawal button 66, the estimate confirmation button 67, and the re-estimate request button 68 may be displayed inoperable when no estimate request has been made or the estimate result has not been received.

In the estimation-related processing of FIG. 5, the control unit 21 first determines whether or not the estimate request button 65 has been operated (S100), and when determining that the estimate request button 65 has been operated, executes a new estimate request process. (S110). If the control unit 21 determines that the estimate request button 65 has not been operated, it skips S110. Next, the control unit 21 determines whether or not the estimate withdrawal button 66 has been operated (S120), and if it determines that the estimate withdrawal button 66 has been operated, causes the display unit 59 to display a selection screen for an estimate item. After the customer selects and confirms the object to be withdrawn, the person in charge of the vendor is notified of the quotation cancellation request (S130). Therefore, if the prospective purchaser no longer intends to purchase the product for which the quotation has been requested, the purchaser can easily withdraw the quotation request. As will be described later, the information obtained by obtaining the management number for the estimate request and stored in the project DB 33 may be deleted when the request for estimate cancellation is made, or may be added with canceled information. good. If the control unit 21 determines that the estimate withdrawal button 66 has not been operated, it skips S130.

Subsequently, the control unit 21 determines whether or not the estimate confirmation button 67 has been operated (S140), and when determining that the estimate confirmation button 67 has been operated, causes the display unit 59 to display the estimate result prepared by the vendor. (S150) to have the customer confirm the estimate result. If the control unit 21 determines that the estimate confirmation button 67 has not been operated, it skips S150. Then, the control unit 21 determines whether or not the re-estimate request button 68 has been operated (S160). End related processing. If the control unit 21 determines that the re-estimation request button 68 has not been operated, it skips S170 and terminates the estimation-related processing. It should be noted that the control unit 21 also ends the estimation-related processing when an end button (not shown) is operated on the product introduction screen 60 . The new quotation request processing of S110 will be described below.

FIG. 7 is a flowchart showing an example of new quotation request processing. In the new estimate request process, the control unit 21 first causes the display unit 59 of the customer terminal 50 to display the new estimate request screen 70 shown in FIG. 8 (S200).

The new estimate request screen 70 in FIG. 8 is provided with an estimate target display field 71, an attribute information display field 72, and a plurality of button images. In the estimation object display field 71, the image and model of the product to be estimated are displayed. Note that the same specification information as the specification information display column 63 may be displayed in the estimation target display column 71 . The attribute information display column 72 displays the attribute information of the prospective purchaser (estimate requester) who is the customer who makes the new estimate. Further, as a plurality of button images, a quotation request execution button 73 for executing a quotation request and notifying the vendor, a file attachment button 74 for attaching an image file, etc., and a request or other comment input button. A comment input button 75 and an attribute information correction button 76 for correcting attribute information are displayed. A return button 77 for returning to the product introduction screen 60 and an end button 78 for ending the new quotation request are also displayed.

When the new estimate request screen 70 is displayed, the control unit 21 determines whether or not an operation using a button other than the estimate request execution button 73, that is, an operation other than the execution of the estimate request has been performed (S210). If the control unit 21 determines that an operation other than execution has been performed, it executes a process corresponding to the operation (S220), and if it determines that an operation other than execution has not been performed, it skips S220. For example, when the control unit 21 determines that the file attachment button 74 has been operated, it displays a dialog screen for file selection and accepts selection of a file to be attached. For example, it is possible to request an estimate for a product that is different from the registered model type, such as requesting an estimate for design consignment or manufacturing consignment by attaching a design drawing file. Further, when determining that the comment input button 75 has been operated, the control unit 21 displays a dialog screen for comment input to accept input of a comment. By inputting a comment and transmitting a request for quotation in this way, it is possible to notify various requests in the preparation of the quotation. Furthermore, when determining that the attribute information correction button 76 has been operated, the control unit 21 switches each item in the attribute information display column 72 to a modifiable display, and accepts correction of the attribute information. Modifications received in the attribute information display field 72 are also reflected in the attribute information of the customer DB 37 . When the control unit 21 determines that the return button 77 or the end button 78 has been operated, it ends the new estimate request process and displays the product introduction screen 60 or the top screen.

Next, the control unit 21 determines whether or not a request for quotation execution operation has been performed using the request for quotation execution button 73 (S230), and returns to S210 if it is determined that the execution operation has not been performed. On the other hand, when determining that the execution operation has been performed, the control section 21 creates a quotation request including the purchaser's attribute information and various necessary items, and stores it in the case DB 33 of the storage section 25 (S240). The necessary items include the model number and quantity of the target product, as well as attached files and comments. The type and number of target products may be modified by displaying a dialog screen showing the target products when an execution operation is performed. Further, the control unit 21 acquires a management number for the estimate request, associates the management number with the estimate request, and stores them in the case DB 33 .

Next, the control unit 21 refers to the vendor DB 35 and confirms the setting of the notification destination from the attribute information of the person in charge of the vendor to whom the quotation is requested (S250). As described above, the notification destination setting is information as to whether or not the notification destination of the new estimate request is set. The control unit 21 notifies all persons in charge set as notification destinations of the estimate request (S260), and ends the new estimate request process. The process of S260 is performed by acquiring the e-mail addresses of all persons in charge set as notification destinations from the attribute information and transmitting a notification of the request for quotation to each e-mail address. The products displayed on the product introduction screen 60 may be registered by vendors such as product manufacturers, trading companies, and sales agents. Further, when the estimate request button 65 is operated, the estimate is requested to the person in charge of the vendor who registered the product on the product introduction screen 60 . However, if a plurality of vendors are registering and handling the same product, when the quotation request button 65 is operated, each person in charge of the plurality of vendors may be notified of the quotation request.

Here, for convenience of explanation, before the re-quote request process of S170 in the estimate-related process of FIG. FIG. 9 is a flow chart showing an example of the quotation handling process, which is executed when the person in charge handles the quotation using the vendor terminal 40 . In the quotation handling process, the control section 21 first causes the display section 49 of the vendor terminal 40 to display the quotation handling screen 80 shown in FIG. 10 (S300).

The estimate response screen 80 of FIG. 10 is provided with an estimate target display field 81, an attribute information display field 83, and a plurality of button images. In the estimation object display field 81, the image and model of the product to be estimated are displayed. Further, a detailed confirmation button 82 is displayed in the estimation target display field 81 . When this detail confirmation button 82 is operated, an attached file, a comment, etc., associated with the estimate request are displayed. In addition, when an attached file, a comment, etc. are not associated with the estimate request, the details confirmation button 82 may be displayed inoperable. The attribute information display column 83 displays the attribute information of the prospective purchaser who made the request for quotation, in the same way as the attribute information on the new quotation request screen 70 . Therefore, the person in charge can create an estimate while referring to the company name, place of work, etc. from the attribute information of the purchaser. For example, the person in charge can set the estimated amount according to the company of the purchaser, or change the specifications to suit the work location (delivery destination) and create an estimate. In addition, if multiple persons in charge are notified of the request for quotation, the person in charge who has created quotations for the company in the past will respond to the quotation, or the person in charge who is close to the person who wishes to purchase will respond to the quotation. can be

In addition, on the estimate response screen 80, there are a plurality of button images, such as an estimate creation button 84 for creating an estimate, a received/lost order registration button 85 for registering orders and lost orders, and a request for re-estimation. A re-estimate creation button 86 for re-creating an estimate for is displayed. Also displayed is an end button 87 for ending the estimate handling process.

When the estimate response screen 80 is displayed, the control unit 21 determines whether or not a button operation other than the estimate creation button 84 and the re-estimate creation button 86, that is, an operation other than the estimate (re-estimation) creation has been performed (S305). . If the control unit 21 determines that an operation other than the preparation of an estimate has been performed, it executes processing according to the operation (S310), and if it determines that an operation other than the preparation of an estimate has not been performed, it skips S310.

For example, when the control unit 21 determines that the received/lost order registration button 85 has been operated, it displays a dialog screen for selecting whether to register an received order or lost order. When an order is selected, the control unit 21 displays an order registration screen and executes processing for receiving registration of the order. Further, when "lost order" is selected, the control unit 21 displays a lost order registration screen and executes a process of accepting a lost order item from among the items requested for quotation. Further, when determining that the end button 87 has been operated, the control unit 21 ends the estimation handling process and displays the top screen or the like. Here, order registration is performed, for example, when a request for quotation or a request for ordering is received from a prospective purchaser. In addition, lost orders are registered when there is a notice of cancellation of the quotation from the purchaser, when the purchase order is canceled verbally after ordering, when the quotation expiration date set by the person in charge has passed, etc. is performed on Order registration and lost order registration are not limited to manual input by the person in charge, and may be automatically performed based on each notification such as a request for quotation, withdrawal of quotation, and order request.

Subsequently, the control unit 21 determines whether or not an estimate creation operation has been performed using the estimate creation button 84 (S315), and whether or not a re-estimate creation operation has been performed using the re-estimate creation button 86 (S320). If it is determined that no operation has been performed, the process returns to S305. On the other hand, when determining that an estimate creation operation has been performed, the control unit 21 displays the estimate creation screen on the display unit 49 to accept the estimate creation by the person in charge (S325), and waits for determination that the creation has been completed (S330). ). Although not shown, the quotation creation screen displays the name of the customer to whom the quotation results are answered (the name of the person who wishes to purchase), the name of the target product, the unit price, the quantity, the amount, the total amount, etc. using text boxes. displayed for input. It should be noted that a file showing details such as drawings and specifications may be attached when creating an estimate. In addition, the estimate creation screen is provided with a suspend button for temporarily suspending creation, a return button for returning to the estimate response screen 80, a completion button for notifying the result of completed estimate creation, and the like.

When the completion button on the estimate creation screen is operated, the control unit 21 determines that the estimate creation has been completed in S330, and stores the attribute information of the person in charge and the estimate result in the case DB 33 of the storage unit 25 (S335). ). Note that the control unit 21 associates the management number of the estimate request with the attribute information of the person in charge and the result of the estimate, and stores them in the case DB 33 . Therefore, by referring to the case DB 33, it is possible to identify the attribute information of the person in charge who created the estimate. Then, the control unit 21 notifies the prospective purchaser of the estimation result (S340), and terminates the estimation handling process. The process of S340 is performed by acquiring the e-mail address of the purchaser from the attribute information and transmitting the notification of the estimation result to that e-mail address.

Further, when determining in S320 that a re-estimation creation operation has been performed, the control unit 21 displays a re-estimation creation screen on the display unit 49 to accept re-estimation creation by the person in charge (S345), and determines that the creation has been completed. (S350). Although not shown, the re-estimate creation screen displays each item of the previous estimate so that it can be modified or added, and has the same interruption button, return button, and finish button as the estimate creation screen. .

When the completion button on the re-estimation creation screen is operated, the control unit 21 determines that the re-estimation creation has been completed in S350, and stores the attribute information of the person in charge and the re-estimation result in the case DB 33 of the storage unit 25. (S355). The control unit 21 associates the management number of the quotation request with the attribute information of the person in charge and the re-estimation result, and stores them in the case DB 33 . Therefore, by referring to the case DB 33, it is possible to identify the attribute information of the person in charge who has re-estimated. Then, the control unit 21 notifies the prospective purchaser of the re-estimation result (S360), and terminates the estimation handling process. The processing of S360 is performed by acquiring the e-mail address of the purchaser from the attribute information and transmitting the notification of the re-estimation result to that e-mail address.

When the prospective purchaser is notified of the result of the estimate and the result of re-estimation in this way, the prospective purchaser can confirm the estimate (re-estimate confirmation) by operating the estimate confirmation button 67 on the product introduction screen 60 described above. In addition, if it is desired to negotiate the price of the confirmed estimate result or re-estimate result, or if it is desired to change the specifications, the re-estimate request button 68 can be operated to repeat the estimate request. The re-estimate request process of S170 in the estimation-related process of FIG. 5 will be described below. FIG. 11 is a flow chart showing an example of requote request processing.

In the re-estimate request process, the control unit 21 first displays a re-estimate request screen on the display unit 59 of the customer terminal 50 (S400). Although illustration is omitted, on the re-estimate request screen, it is possible to request negotiation of the estimated amount, modify the specifications of each item, change the quantity, enter comments, etc., and a re-estimate request execution button is also displayed. . The control unit 21 determines whether or not an operation other than the execution button of the re-estimate request has been performed (S410). The corresponding process is executed (S420). If the control unit 21 determines that an operation other than execution has not been performed, it skips S420.

Next, the control unit 21 determines whether or not a requote request execution operation has been performed (S430), and if it determines that the execution operation has not been performed, the process returns to S410. On the other hand, when determining that a requote request execution operation has been performed, the control unit 21 stores the requote request including various corrections, changes, and comment input results in the case DB 33 of the storage unit 25 (S440). Note that the control unit 21 associates the management number of the quotation request with the content of the re-estimation request and the history number of the re-estimation and stores them in the case DB 33 . Subsequently, the control unit 21 notifies all persons in charge of preparing the quotation for the matter of the re-estimation request (S450), and terminates the re-estimation request processing. The person in charge who has received the notification of the re-estimate request can create a re-estimate through the above-described estimate handling process. The process of S450 acquires from the attribute information the email addresses of all persons in charge of creating estimates (including re-estimating) for the matter at least once, and sends notification of re-estimating. It is done by For this reason, the re-estimation request is not notified to the person in charge who does not understand the circumstances, so that the re-estimation can be handled smoothly. Incidentally, as described above, by referring to the case DB 33, it is possible to identify the person in charge who created the estimate (recreated the estimate).

Here, the correspondence between the components of the present embodiment and the components of the present disclosure will be clarified. The control unit 21 of the management server 20 and the control unit 51 of the customer terminal 50 that execute S110 of the quotation-related processing (S230 of the new quotation request processing) of this embodiment correspond to the request receiving unit, and S240 of the new quotation request processing. , S250 corresponds to an information acquisition unit, and the control unit 21 that executes display of attribute information in S260 of new quotation request processing and S300 of quotation response processing corresponds to the control unit 41 of the vendor terminal 40. The control unit 21 corresponds to the processing unit, and the control unit 21 that executes S340 and S360 of the estimation processing corresponds to the result reply unit. In addition, in this embodiment, an example of a method for responding to an estimate request is clarified by explaining the operation of the equipment introduction support system 10. FIG.

The equipment introduction support system 10 (marketplace MP) described above notifies the person in charge of the vendor of the request for quotation, and makes the quotation preparation while referring to the attribute information of the purchaser. It is possible to make the estimate preparation according to the situation more appropriate. For this reason, it is possible to provide vendors and customers with a place where they can easily and appropriately make requests for quotations and reply to quotations, as well as a place for price negotiations by re-requesting quotations. Vendors can also increase sales channels using the marketplace MP. In addition, since the customer can request quotations from a plurality of trading companies, distributors, manufacturers, etc., and obtain quotation results, the customer can easily compare the quotation prices of the products and consider the purchaser.

In addition, the attribute information of the person in charge of the vendor includes whether or not the notification destination of the new quotation request is set. notify the person. For this reason, it is possible to appropriately distribute the notification of the request for quotation so that the person in charge can promptly prepare the quotation.

In addition, since the person in charge who created the previous estimate is notified of the request for re-estimation by the purchaser, it is possible to have the person in charge who understands the process of creating the estimate appropriately respond to the re-estimation.

It goes without saying that the present disclosure is by no means limited to the above-described embodiments, and can be implemented in various forms as long as they fall within the technical scope of the present disclosure.

For example, in the above-described embodiment, the estimate request button 65 is displayed on the product introduction screen 60, but it is not limited to this, and the estimate request button may be displayed on a screen other than the product introduction screen 60. Further, although the attribute information of the purchaser is displayed on the new estimate request screen 70, the attribute information is not limited to this, and the attribute information may not be displayed. However, in order to provide the person in charge of the vendor with the correct attribute information of the prospective purchaser, it is preferable to have the prospective purchaser confirm his own attribute information during the process of requesting an estimate.

In the above-described embodiment, the person in charge who created the previous estimate was notified of the request for re-estimation, but this is not the only option. For example, a requote request may be notified by performing the same processing as that for notifying a new request for quotation.

In the above-described embodiment, the setting of the notification destination of the new quotation request is included in the attribute information, and the person in charge who is set as the notification destination is notified. You may make it like the modification of. FIG. 12 is a flow chart showing the new quotation request processing of the modified example. In the modified example, the same step numbers are assigned to the same processes as in the embodiment, and description thereof is omitted. In this modification, when the request for quotation is created and stored in S240, the control unit 21 selects a person in charge of the work location according to the work location of the purchaser (S250a), and sends a request for quotation to the selected person in charge. Notify (S260a) and terminate the new estimate request process.

Here, the attribute information in FIGS. 3 and 4 exemplifies work locations A to C and a to c. Of work locations A to C, work location A is closest to work location a, work location B is closest to work location b, and work location C is closest to work location c. For this reason, for example, No. in FIG. In the case of purchase applicant No. 1, the person in charge at work location A corresponding to work location a, that is, No. 1 in FIG. 2 persons are selected. As a result, the person in charge whose place of work corresponds to the place of work of the person who wants to purchase the product can make an estimate. For this reason, face-to-face meetings and delivery between the person in charge and the person who wishes to purchase can be facilitated, and the quotation can be prepared appropriately.

In this modified example, the person in charge was selected according to the place of work when the setting of the notification destination of the new quotation request was not included in the attribute information, but it is not limited to this. If the attribute information includes the setting of the notification destination of the new quotation request, select the person in charge according to the work location of the person who wishes to purchase from among the multiple persons in charge set in the notification destination, A request for quotation may be sent.

In the above-described embodiment and modifications, the attribute information of the purchaser and the person in charge is referenced to notify of a new quotation request, but this is not the only option. For example, all registered persons in charge may be notified of a new quotation request without referring to attribute information. Even in such a case, if the attribute information of the prospective purchaser is displayed on the quotation support screen 80, the person in charge of the vendor can prepare an estimate according to the attribute information of the prospective purchaser.

In the above-described embodiment, when a prospective purchaser who has confirmed the quotation results places an order and concludes a contract, the system administrator may charge the vendor a fee corresponding to the amount of the contract. Alternatively, the system administrator may charge the vendor a commission according to the estimated amount of money for the order registered, even before the contract is concluded.

Here, the market system of the present disclosure may be configured as follows. For example, in the market system of the present disclosure, the information acquisition unit acquires attribute information including whether or not the notification destination of the quotation request is set for the plurality of persons in charge of the sales company, and the correspondence processing unit obtains the correspondence As a process, the request for quotation may be notified to one or more persons in charge set as the notification destination. In this way, by registering whether or not the notification destination of the request for quotation is set in the attribute information of each person in charge, the notification of the request for quotation can be appropriately distributed and the quotation can be created promptly.

In the market system of the present disclosure, the information acquisition unit acquires information on the work location of the purchase applicant as the attribute information of the purchase applicant, and obtains information on the work locations of the plurality of persons in charge of the sales company. The attribute information included therein may be acquired, and as the handling process, the correspondence processing unit may select the person in charge whose work location corresponds to the work location of the purchase applicant and notify the quotation request. In this way, face-to-face meetings and delivery between the person in charge and the purchaser can be facilitated, and the quotation can be prepared appropriately.

In the market system of the present disclosure, the request receiving unit can receive a re-estimation request from the prospective purchaser for the result of the quotation, and the response processing unit performs the re-estimation request from the prospective purchaser as the response process. The request for quotation may be communicated to one or more of the persons who previously generated quotations for the prospective purchaser. In this way, it is possible to have the person in charge who understands the process of preparing the quotation appropriately handle the re-estimation.

The quotation request response method of this disclosure is
A request for quotation response method for responding to a request for quotation for a product exhibited online, comprising:
(a) receiving a request for quotation of the product from a purchaser of the product;
(b) acquiring various information including attribute information of the purchaser;
(c) a step of performing a corresponding process using the attribute information so as to notify the person in charge of the sales company of the product of the request for quotation and create an estimate while referring to the attribute information;
(d) a step of replying to the prospective purchaser with the result of the quotation prepared by the person in charge;
The gist is to include

As with the market system described above, the quotation request response method of the present disclosure allows the person in charge at the sales company to more appropriately prepare quotations according to the attribute information of the purchaser. In this estimate request handling method, various aspects of the market system may be employed, and steps may be added to realize each function of the market system.

This disclosure can be used in the technical field of the online market.

10 equipment introduction support system, 12 network, 20 management server, 21, 41, 51 control unit, 22 simulation unit, 25, 43, 53 storage unit, 27, 46, 56 communication unit, 28, 48, 58 input unit, 29 , 49, 59 Display unit, 30 Module DB, 33 Item DB, 35 Vendor DB, 37 Customer DB, 40 Vendor terminal, 50 Customer terminal, 60 Product introduction screen, 61 Product image display column, 62 Playback button, 63 Specification information display 65 Quotation request button, 66 Quotation withdrawal button, 67 Quotation confirmation button, 68 Re-quote button, 70 New quotation request screen, 71 Quotation target display column, 72 Attribute information display column, 73 Quotation request execution button, 74 File attachment button, 75 Comment input button, 76 Attribute information correction button, 77 Return button, 78, 87 Exit button, 80 Quotation response screen, 81 Quotation target display field, 82 Confirm details button, 83 Attribute information display field, 84 Create quotation button, 85 Order registration button, 86 Re-estimate creation button, MD model, MP marketplace, WS work system.

Claims

A market system capable of responding to requests for quotations for products exhibited online,
a request reception unit that receives a request for quotation of the product from a purchaser of the product;
an information acquisition unit that acquires various types of information including the attribute information of the purchaser;
a response processing unit that performs response processing using the attribute information so as to notify the person in charge of the sales company of the product of the request for quotation and create a quotation while referring to the attribute information;
a result answering unit for answering the purchase applicant with the quotation result prepared by the person in charge;
A market system with
A market system according to claim 1, comprising:
The information acquisition unit acquires attribute information including whether or not a notification destination of the quotation request is set for the plurality of persons in charge of the sales company,
The market system, wherein the response processing unit notifies the one or more persons in charge set as the notification destinations of the request for quotation as the response processing.
A market system according to claim 1 or 2,
The information acquisition unit acquires information on the place of work of the prospective purchaser as the attribute information of the prospective purchaser, and acquires attribute information including information on the places of work of the plurality of persons in charge of the sales company,
In the market system, the correspondence processing unit selects the person in charge whose work location corresponds to the work location of the purchase applicant and notifies the quotation request as the correspondence processing.
A market system according to any one of claims 1 to 3,
The request receiving unit is capable of receiving a request for a re-estimation for the result of the estimate from the purchaser,
The response processing unit notifies, as the response process, the request for re-estimation from the prospective purchaser to one or more of the persons in charge who previously created the estimate for the prospective purchaser.
A request for quotation response method for responding to a request for quotation for a product exhibited online, comprising:
(a) receiving a request for quotation of the product from a purchaser of the product;
(b) acquiring various information including attribute information of the purchaser;
(c) a step of performing a corresponding process using the attribute information so as to notify the person in charge of the sales company of the product of the request for quotation and create an estimate while referring to the attribute information;
(d) a step of replying to the prospective purchaser with the result of the quotation prepared by the person in charge;
How the RFQ will be handled, including: