JP2019021300A - Electronic commerce transaction integrated management system - Google Patents

Abstract

To provide an electronic commerce transaction integrated management system that lessens burdens on sellers when concomitantly conducting a sales by a plurality of electronic commerce transaction sites, and can efficiently conduct the sales of products.SOLUTION: An electronic commerce transaction integrated management system integratedly manages sales of products to purchasers via each of a first electronic commerce transaction site and a second electronic commerce transaction site. An integrated management server 1 comprises: exhibition coordination means 101 that conducts exhibition of the product in the second electronic commerce transaction site based on information on the product exhibited in the first electronic commerce transaction site; inventory quantity/price coordination means 102 that updates information on an inventory quantity and price of the product in the second electronic commerce transaction site based on information on the product in the second electronic commerce transaction site; and dispatch coordination means 103 that manages orders or dispatches of the product conducted via the second electronic commerce transaction site.SELECTED DRAWING: Figure 2

Description

  The present invention relates to an electronic commerce integrated management system for linking between a plurality of electronic commerce sites.

  In recent years, with the spread of terminals such as the Internet and personal computers and smartphones connected to the Internet, electronic commerce sites are used by many people regardless of individuals or corporations.

  Some sellers specialize in sales at electronic commerce sites, but there are many cases where sellers who have physical stores carry out parallel sales at electronic commerce sites for the purpose of securing more sales channels.

  As described above, for a seller who performs co-sale at an actual store and an electronic commerce site, for example, Patent Document 1 discloses product information and information between a store POS (Point Of Sales) system and an EC (Electronic Commerce) site. A system that links information such as the number of stocks is described.

  In addition, the electronic commerce site is not limited to a form in which only a single seller's products are sold, but is often in the form of an electronic shopping street in which a large number of sellers exhibit products. There are many such online shopping malls of all sizes.

JP, 2006-76194, A

  As described above, there are a large number of online shopping malls, and many sellers exhibit at a plurality of online shopping malls. When performing sales in such a form, more complicated management is required than in the case of performing parallel sales at an actual store and an electronic commerce site as seen in Patent Document 1.

  In other words, a seller who sells a common product in a number of electronic shopping malls registers the products in each electronic shopping mall, manages the number of stocks and prices, and in addition to managing each inventory from the purchaser. It is necessary to check the order through the city, check the payment information, and manage the shipment of goods. The simultaneous sales using a large number of electronic shopping streets can effectively expand the sales channel, but there is a problem that this burden is imposed on the seller.

  Therefore, in the present invention, it is an object of the present invention to provide an electronic commerce integrated management system capable of reducing the burden on the seller and efficiently selling products when performing parallel sales by a plurality of electronic commerce sites. To do.

In order to solve the above problems, an electronic commerce integrated management system according to the present invention is:
A first management server that manages the first electronic commerce site, a second management server that manages the second electronic commerce site, and a purchaser who uses the terminal device via the first electronic commerce site And an integrated management server that integrally manages the sale of the product to the purchaser and the sale of the product to the purchaser via the second electronic commerce site. An integrated management system,
The first management server is
Exhibition information providing means for providing information on products for sale by sellers in the first electronic commerce site;
A stock quantity / price providing means for providing information on the stock quantity and price of the product in the first electronic commerce site,
The second management server is
Exhibition accepting means for exhibiting the product on the second electronic commerce site;
Inventory quantity / price changing means for changing the inventory quantity and price of the product in the second electronic commerce site;
Order receiving means for receiving an order placed by the terminal device in the second electronic commerce site;
Order / payment information providing means for providing information on the order and information on the payment status from the purchaser for the order;
The integrated management server is
Exhibition information acquisition means for acquiring information related to the product being exhibited on the first electronic commerce site from the exhibition information providing means;
Exhibition means for exhibiting the product on the second electronic commerce site using the exhibition acceptance means;
Inventory quantity / price acquisition means for obtaining information on the inventory quantity and price of the product in the first electronic commerce site from the inventory quantity / price providing means;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
Characterized in that it comprises information relating to the order made from the order / payment information providing means via the second electronic commerce site and order / payment confirmation means for obtaining information relating to the payment status. .

  In this way, the information on the items exhibited from the first e-commerce site to the second e-commerce site, the reflection of information such as inventory and price, the order received at the second e-commerce site, and the payment status for it By confirming the above, it is possible to reduce the burden on management when the seller sells together at a plurality of electronic commerce sites.

In a preferred embodiment of the present invention, the first management server further comprises a shipping request receiving means for arranging shipping of the product managed at the first electronic commerce site,
The integrated management server may further include a shipping request unit that requests the shipping request reception unit to ship the product based on the information on the order and the information on the payment status.
As a result, for the sales from both the first electronic commerce site and the second electronic commerce site, the first management server manages the shipping of the product in an integrated manner, thereby reducing the burden on the seller, It is possible to prevent omissions and delays in shipping.

In a preferred form of the present invention, the exhibition information providing means further provides information relating to the number of sales of the product on the first electronic commerce site,
Based on the information on the number of sales, further comprising inventory number / price adjustment means for setting information on the number of inventory and price of the product set in the second electronic commerce site
The inventory quantity / price change requesting unit updates the information on the inventory quantity and price of the product based on the setting by the inventory quantity / price adjusting unit.
In this way, by setting the number of inventory and the price in the second electronic commerce site based on the sales situation in the first electronic commerce site, for example, for products popular in the first electronic commerce site, It is possible to make adjustments such as setting the price high and setting the number of stocks in the second electronic commerce site low in advance in consideration of a short time inventory decrease in the first electronic commerce site.

In a preferred embodiment of the present invention, the integrated management server stores an excluded product information storage unit that stores information related to products that are prohibited from being sold on the second electronic commerce site;
Compare the information on the product exhibited on the first electronic commerce site acquired by the exhibition information acquisition means and the information held in the excluded product information storage unit, and prohibit the sale on the second electronic commerce site. And an excluding means for excluding the sold product from listing on the second electronic commerce site.
As a result, products that are prohibited for sale on the second e-commerce site can be excluded from the cooperation of listings from the first e-commerce site, and troubles caused by the sale of prohibited items can be prevented. Can be prevented.

In a preferred embodiment of the present invention, the integrated management server has first category information set for the product at the first electronic commerce site and second set for the product at the second electronic commerce site. A category correspondence storage unit that holds the correspondence relationship of the category information of
The exhibition information acquisition means acquires the first category information set for the product,
The exhibiting means sets the second category information for the product based on the correspondence relationship.
Thus, the merchandise can be exhibited in a state where appropriate category settings are also made on the second electronic commerce site without the seller setting each time.

The integrated management server according to the present invention includes:
A first management server that manages the first electronic commerce site; a second management server that manages the second electronic commerce site;
Sales of products to purchasers using the terminal device via the first electronic commerce site managed by the first management server, and via the second electronic commerce site managed by the second management server An integrated management server that manages the sale of products to buyers in an integrated manner,
Exhibition information acquisition means for acquiring information on the product being exhibited on the first electronic commerce site;
Listing means for listing the product on the second electronic commerce site;
Inventory quantity / price acquisition means for acquiring information on the inventory quantity and price of the product in the first electronic commerce site;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
It is characterized by comprising order / payment confirmation means for obtaining information relating to an order placed via the second electronic commerce site and information relating to a payment status.

  It is possible to provide an electronic commerce integrated management system capable of reducing the burden on sellers related to the listing, inventory, and price management of products on a plurality of electronic commerce sites and efficiently selling products.

It is a block diagram of the electronic commerce integrated management system which concerns on one Embodiment of this invention. It is a functional block diagram of the integrated management server which concerns on one Embodiment of this invention. It is a functional block diagram of the management server which concerns on one Embodiment of this invention. It is a flowchart which shows the flow of the exhibition cooperation process in one Embodiment of this invention. It is a flowchart which shows the flow of the stock quantity / price information cooperation process in one Embodiment of this invention. It is a flowchart which shows the flow of the dispatch cooperation process in one Embodiment of this invention.

  Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. The electronic commerce integrated management system according to the present embodiment includes an integrated management server 1 that performs integrated management of product sales in a plurality of EC (Electronic Commerce) sites, and a first EC site (referred to as EC site A). Management server 2a that manages the second EC site (referred to as EC site B), a plurality of management servers 2 of the management server 2b that manages the second EC site (hereinafter referred to as EC site B). 2) and a plurality of seller terminal devices 3a and 3b used by sellers who sell products through the EC site A and the EC site B (hereinafter, when there is no need to distinguish between them), And a plurality of purchaser terminal devices 4a and 4b used by a purchaser who purchases a product through the EC site A and the EC site B. Hereinafter, when there is no particular need to distinguish, simply referred to as the purchaser terminal device 4), but communicably configured via the network NW.

  Here, the EC site in the present embodiment provides a means for electronic commerce between the seller and the purchaser, particularly in the form of an online shopping street where many sellers exhibit. . And each seller who uses seller terminal device 3 does not secure the stock separately for both EC sites A and B, but sells products from a common stock. Is what you do.

<Configuration of each part>
FIG. 2 shows a functional block diagram of the integrated management server 1. As shown here, the integrated management server 1 includes an exhibition cooperation unit 101 that cooperates in the exhibition of products among a plurality of EC sites, and an inventory quantity / price cooperation unit 102 that cooperates in setting related to the number of stocks and prices. , A shipping cooperation means 103 for coordinating the order and payment from the purchaser using the purchaser terminal device 4 and the shipment of the product to the purchaser, a seller information storage unit 104 holding information on the seller, Set at each EC site, a product information storage unit 105 that holds information about products to be sold, an excluded product information storage unit 106 that holds information about products excluded from sales at at least one of a plurality of EC sites A category correspondence storage unit 107 that holds correspondence relationships between various categories.

  Here, the information regarding the seller held in the seller information storage unit 104 includes information as a seller in the EC site provided by each management server 2. As a result, the integrated management server 1 can perform processing such as acquisition and update of information related to products managed by the management server 2 as described later.

  The exhibition cooperation unit 101 includes an exhibition information acquisition unit 1011 that acquires information on products to be exhibited on the EC site from the management server 2, an exhibition unit 1012 that requests the management server 2 to exhibit products, and an excluded product information storage unit 106. Exclusion means 1013 for excluding products from listing by the listing means 1012 based on the information held.

  The inventory quantity / price linking means 102 also includes an inventory quantity / price acquisition means 1021 for acquiring information on the inventory quantity and price of products to be exhibited on the EC site from the management server 2, and the inventory quantity / price acquisition means 1021. Stock quantity / price change requesting means 1022 for requesting price change, and inventory quantity / price adjusting means 1023 for adjusting the quantity of inventory and price changes by the stock quantity / price change requesting means 1022 based on various conditions. And having.

  The shipment cooperation means 103 includes an order / payment confirmation means 1031 for confirming the order of the product made by the purchaser via the EC site and the payment status for the order from the management server 2, and a delivery method for confirming the delivery method of the product. A confirmation unit 1032; a shipment request unit 1033 for requesting shipment of a product to the management server 2; a shipment status confirmation unit 1034 for confirming the status of shipment of a product based on a request from the shipment request unit 1033; Shipping status update requesting means 1035 for updating the shipping status displayed to the purchaser on the site.

  The integrated management server 1 includes an arithmetic device such as a CPU (Central Processing Unit), a main storage device such as a RAM (Random Access Memory), an HDD (Hard Disk Drive), an SSD (Solid State Drive), and an auxiliary memory such as a flash memory. A general computer device provided with various input / output devices including devices and means for connecting to the network NW can be used. More specifically, a program for operating the computer device as each means as described above is stored in advance in the auxiliary storage device or by the operation of the administrator of the integrated management server 1, and these programs are stored in the main storage device. The computer device can be used as the integrated management server 1 in the electronic commerce integrated management system according to the present embodiment by developing on the storage device, performing calculations by the calculation device, and controlling the input / output means. In the present embodiment, the configuration in which the integrated management server 1 is realized by a single computer device is shown, but the present invention is not limited to this. For example, the configuration may be such that the integrated management server 1 is realized by a plurality of computer devices, such as a configuration in which each storage unit is provided in another computer device.

  FIG. 3 shows a functional block diagram of the management server 2. As shown here, the management server 2 includes an exhibition management unit 201 that manages the listing of products on the EC site, an inventory number / price management unit 202 that manages the number of stocks and prices of products on the EC site, and an EC. In the EC, an order / shipment management means 203 for receiving an order for a product via a site and managing a shipment, a seller information storage unit 204 for holding information about a seller who sells a product via an EC site, A product information storage unit 205 that holds information about products to be sold, and an order information storage unit 206 that stores information about orders for products received by the EC site.

  The exhibition management unit 201 includes an exhibition reception unit 2011 that accepts the exhibition of products on the EC site, and an exhibition information provision unit 2012 that provides information on the products that are exhibited on the EC site to the integrated management server 1.

  The inventory quantity / price management unit 202 changes the inventory quantity / price change unit 2021 for changing the inventory quantity and price of the product on the EC site based on the request from the integrated management server 1, and the product quantity on the EC site managed by itself. And a stock quantity / price providing unit 2022 for providing information related to the stock quantity and price to the integrated management server 1.

  The order / shipment management unit 203 includes an order receiving unit 2031 that receives an order for a product from a purchaser using the purchaser terminal device 4, an order received by the order receiving unit 2031, a payment status from the purchaser, and the like. Order / payment information providing means 2032 for providing the information to the integrated management server 1, shipping request receiving means 2033 for arranging shipment of products based on a request from the integrated management server 1, and shipping request receiving means 2033. Shipping status providing means 2034 for providing information on the status of requested shipping, and shipping status update means 2035 for updating the shipping status of products for orders received by the order receiving means 2031.

  The management server 2 is managed by an operator of each EC site. Similar to the integrated management server 1, this can be realized by using a general computer device. Each means as described above is provided as an API (Application Programming Interface) in many EC site management systems.

  The shipping request receiving unit 2033 stores the product itself in a warehouse or the like in advance by an administrator or management organization of the EC site, and ships the product based on the request received by the shipping request receiving unit 2033. . An example of such a service is a service such as FBA multi-channel provided by Amazon (registered trademark).

  Further, all the management servers 2 to be managed by the integrated management server 1 do not necessarily need to include each means (API for realizing) as shown in FIG. For example, considering that only the setting of items relating to the sale of products from the EC site A to the EC site B, the number of stocks, and the price is linked, at least the management server 2a has the exhibition information providing unit 2012, the stock number / price providing unit 2022 The management server 2b only needs to include the exhibition receiving means 2011 and the inventory quantity / price changing means 2021.

  As the seller terminal device 3 and the purchaser terminal device 4, various input / outputs such as an arithmetic device such as a CPU, a main storage device such as a RAM, an auxiliary storage device such as a flash memory, an SSD, and an HDD, a means for connecting to a network, etc. A general computer device equipped with a device or the like can be used. Note that a configuration including a SoC (System on a Chip) in which an arithmetic device, a main storage device, an auxiliary storage device, and the like are mounted as a single chip may be used. As such a computer device, for example, a personal computer, a smartphone, a tablet terminal, or the like can be used.

<Exhibition cooperation processing>
FIG. 4 is a flowchart showing the flow of the cooperation processing for listings at a plurality of EC sites in the present embodiment. Here, as an example, a processing flow in which a merchandise item that the seller has exhibited on the EC site A is also exhibited on the EC site B is shown.

  First, in step S101, the exhibition information acquisition unit 1011 acquires information on a product that is exhibited on the EC site A from the exhibition information providing unit 2012 of the management server 2a. The product information here includes, for example, an ID for specifying a product on the EC site A, a product name, a description of the product, a sales price, the number of stocks, a weight, assigned category information, a JAN code, a new / Used types, product images, shipping methods, and the like can be mentioned, but it is not necessary to include all such information, and it is sufficient if it includes at least information required for subsequent processing. Moreover, it is good also as a structure which acquires other information as information of goods.

  In step S102, the exclusion unit 1013 confirms whether or not the product for which information has been acquired in step S101 is a target for exclusion on the EC site B. Here, for example, the product name and type to be excluded, the keyword included in the product description, the JAN code, etc. are designated in advance in the excluded product information storage unit 106, and the information acquired in step S101. It is possible to determine whether or not the product is a target for exclusion. Here, for example, a product of a type that is prohibited from being sold under the terms of the EC site B, or a product that is described as limited sale only on the EC site A in the name or description of the product is excluded. It is possible to set a condition such as.

  If it is determined in step S102 that the item is not an exclusion target, the process proceeds to step S103, and the product category to be given at the time of listing on the EC site B is set. This is a process for dealing with a mismatch of category systems among a plurality of EC sites. For example, in the case where “Liquid Crystal TV” is listed as a product, the appropriate category to be given is the “Home Appliance / AV Device” category on the EC site A, and the “TV / Audio” category on the EC site B. Information that these categories correspond is recorded in the category correspondence storage unit 107 in advance. Then, the category to be set in the EC site B is specified with reference to the category correspondence storage unit 107 based on the category information given to the product in the EC site A acquired in step S101.

  In addition to setting the category, information such as a product code for specifying a product on each EC site, a brand code for specifying a manufacturer brand of the product, and a purchase by purchasing the product are given to the purchaser. As for the point magnification, etc., the correspondence relationship between the values set in each EC site is stored in advance, and an appropriate value for listing on the EC site B is set based on the settings in the EC site A as in the case of the category. Preferably configured to be set.

  Further, for example, on the EC site A, the content set in the item “product description” as the description of the product from the seller should be set in the item “product overview” on the EC site B. It is assumed that each EC site has items that have different item names but are to be set with similar values. As described above, it is preferable that the corresponding items are stored in advance, and values for the items can be automatically set.

  As described above, after the acquisition of the product information in step S101 and the setting of the category in step S103 are completed, the exhibition unit 1012 performs the exhibition of the product on the EC site B by the exhibition reception unit 2011 of the management server 2b. Complete the linkage process for the listing. In addition, when the exhibition process in step S104 is completed, or when the product is an object to be excluded in step S102 and the process of performing the exhibition is terminated, the seller of the product (the seller terminal device 3 used) is transferred to. The notification may be made by any method.

  It should be noted that the exhibition linkage processing described here may be configured to be performed for any product according to a seller's instruction or the like, or each user recorded in the seller information storage unit 104 may be set to the EC site A. It is good also as a structure which carries out sequentially by a periodic process with respect to all the goods sent to.

  In addition, when information about the product on the EC site A is acquired in step S101 or when the product is displayed on the EC site B in step S104, the product information is stored in the product information storage unit 105. It is preferable to record the presence / absence of listings on the EC site and avoid the duplication of listings of products on the EC site B.

  Here, the process of performing the exhibition of the product to be exhibited on the EC site A to the EC site B is shown, but the management server 2b is also applicable to the case of performing the exhibition of the product to be exhibited on the EC site B to the EC site A. By using the exhibition information providing means 2012 and the exhibition receiving means 2011 of the management server 2a, the same can be done.

<Inventory / Price Linkage Processing>
FIG. 5 is a flowchart showing the flow of the linked processing of the inventory quantity and price at a plurality of EC sites in this embodiment. Here, as an example, a flow of processing is shown in which the number of stocks and prices of a certain product that the seller is exhibiting on the EC site A is reflected in the same product that is exhibited on the EC site B. That is, after the product that has been listed on the EC site A is also listed on the EC site B by the processing described above with reference to FIG. 4, the sale of the product from the EC site A and the operation of the seller Alternatively, when there is a change in the number of goods in stock or the price at the EC site A due to the processing by the management server 2a or the like, this is also reflected in the EC site B.

  First, in step S201, the inventory quantity / price acquisition unit 1021 acquires the inventory quantity and price of the product from the inventory quantity / price provision unit 2022 of the management server 2a. Then, in step S202, it is confirmed whether or not the product that is the target of the inventory quantity / price cooperation process is the inventory quantity / price adjustment target. Here, the adjustment means that the setting of the number of products in stock and the price at the EC site A is different from the setting at the EC site B based on information about the product.

  For example, after the decrease in the number of inventory due to sales at the EC site A, the actual sales can be performed at that time as compared to the number of inventory at the EC site B until the inventory number and price linkage processing described here is performed. The number of stocks will be less. It is assumed that the difference between the stock quantity at EC site B and the actual stock quantity will increase if it is a product that sells very well at EC site A. The order quantity received at EC site B is the actual stock quantity. There is a risk of exceeding the number and not being able to sell due to insufficient inventory. For this reason, for products that sell well on EC site A, the number of stocks at the sale of EC site B is set by setting a smaller value than the actual number of stocks for EC site B. The risk of shortage can be reduced.

  Here, as an index of the sales of the product on the EC site A, when the EC site A provides the sales number ranking of the product, the integrated management server 1 acquires the information. Alternatively, a configuration may be adopted in which information such as the number of units sold per unit time is calculated and determined from the transition of the number of inventory at the EC site A acquired by the inventory number / price acquisition unit 1021.

  In addition, it is assumed that it is desired to set different prices due to the difference in sales measures between EC site A and EC site B. For example, on EC site A, many sellers set the price including shipping costs as the selling price of the product and display it as “free shipping”, while on EC site B, many sellers charge shipping costs. Is set separately, and the price is set so that the selling price of the product itself is as low as possible. In such a case, if the selling price (including the postage) at the EC site A is reflected on the EC site B as it is, the selling price may be higher than other sellers. On the contrary, if the price of the EC site A is set in advance based on the price displayed on the EC site B (by shipping cost), the shipping cost is insufficient, and the profit from sales at the EC site A is reduced.

  On the other hand, by making adjustments such as subtracting the shipping cost from the price sold at EC site A and including the shipping fee, and setting it as the price to be sold separately by shipping fee at EC site B, sales at both EC sites are effective. Can be done.

  In order to adjust the stock quantity and price, conditions are determined in advance for each seller and each product, and the stock quantity and price of the product on the EC site A acquired in step S201 are set in step S203. The inventory quantity and price are adjusted by the inventory quantity / price adjustment means 1023. In addition, it is good also as a structure which makes only the number of stocks or only a price the object of adjustment here, and it is good also as a structure which makes those both objects of adjustment.

  Then, in step S204, the inventory quantity / price change of the product at the EC site B is changed in response to a request from the inventory quantity / price change requesting means 1022 to the inventory quantity / price changing means 2021 of the management server 2b. Here, the change in the number of stocks is configured such that the stock quantity / price changing unit 2021 of the management server 2b is requested not by the value of the number of stocks itself but by the number of increase / decrease after the previous processing. Is preferred. By doing in this way, even when orders are received at both the EC site A and the EC site B, it is possible to prevent inconsistencies in the number of stocks.

  Here, the process of reflecting the inventory quantity and price in the EC site A on the EC site B is shown, but conversely, the process of reflecting the inventory quantity and price in the EC site B on the EC site A may be performed. Good.

  In addition, the linked processing of the number of stocks and the price for each product as shown here may be performed periodically for each product sold on both the EC site A and the EC site B.

<Dispatch cooperation processing>
FIG. 6 is a flowchart showing a flow of cooperation processing of orders and shipments via a plurality of EC sites in the present embodiment. Here, as an example, when an order is received from a purchaser who uses the purchaser terminal device 4 via the EC site B, a process of making a shipping request to the shipping request receiving means 2033 of the EC site A is shown. .

  First, in step S301, the order / payment confirmation means 1031 is used to confirm the presence / absence of an order from the purchaser terminal device 4 accepted by the order acceptance means 2031 to the order / payment information provision means 2032 of the management server 2b. . This confirmation may be performed by periodic processing.

  If the order is confirmed in step S301, the process proceeds to step S302, where the order / payment confirmation means 1031 sends the order / payment information providing means 2032 of the management server 2b to the purchaser for the order confirmed in step S301. Confirm the payment status of. The confirmation process in step S302 is repeated until it is determined in step S303 that payment has been made. Here, it is also possible to confirm the payment status when confirming the order in step S301, and to omit the processing in steps S302 and S303 when it is confirmed that the payment has been made at that time.

  After the payment by the purchaser is confirmed, the process proceeds to step S304, and it is confirmed whether or not the product is a product for which shipping is delegated to the EC site A. This is a process of confirming the shipping method based on the information related to the product acquired in the exhibition cooperation process described above, or an inquiry to the exhibition information providing means 2012 of the management server 2a (or management server 2b). By performing the process by the shipping method confirmation unit 1032, the shipping method preset for the product may be confirmed. In this case, as a method of shipping the product, the shipping is delegated to the EC site A, that is, the stock of the product is stored in advance in a warehouse managed by the administrator or management organization of the EC site A, and the shipping from the warehouse is performed. It is assumed that either the method for requesting the item or the method for storing the stock by the seller and sending the item by request to a normal shipping company or the like is set.

  If it is determined in step S304 that the product is a product to be dispatched to the EC site A, the process proceeds to step S305, and the delivery request unit 1033 sends the product to the shipment request reception unit 2033 of the management server 2a. Request. Here, information necessary for shipping such as information for specifying a product on the product information storage unit 205 of the management server 2a and information such as the address of the shipping address is transmitted to the shipping request receiving means 2033. What is necessary is just to process.

  After making a request for shipping to the EC site A, the process proceeds to step S306 to notify the purchaser that the order has been accepted, that is, the order of goods from the purchaser and payment have been confirmed. The notification here may be performed by an arbitrary method such as transmission of an e-mail to the purchaser terminal device 4. Here, it is preferable to confirm whether or not the shipping request to the EC site A in step S305 has been normally received before the notification to the purchaser in step S306.

  In step S307, the status of shipping to the EC site A is confirmed. The confirmation here may be performed by making an inquiry to the shipping status providing unit 2034 of the management server 2a by the shipping request unit 1033. And it waits until it determines with the dispatch from a warehouse having been completed in step S308.

  On the other hand, if it is determined in step S304 that the product is not a product to be dispatched to the EC site A, the process proceeds to step S309 to notify the seller. In other words, this is because the seller himself / herself needs to perform processing related to shipping, so that the seller is prompted to do so. The notification here may be performed by any means such as transmission of an e-mail to the seller terminal device 3.

  Subsequently, the process proceeds to step S310, and the purchaser is notified of acceptance of the order. This may be notified to the purchaser terminal device 4 by an arbitrary method, similarly to the processing described in step S306.

  In step S311, the process waits until it is determined that the merchandise has been shipped by the seller. Note that the determination here may be performed based on whether or not the shipping completion input from the seller terminal device 3 is input.

  As described above, after it is determined in step S308 that the product has been shipped from the warehouse, or after it is determined in step S311 that the product has been shipped by the seller, the process proceeds to step S312. Then, the shipping status of the merchandise managed at the EC site B is updated. This may be performed by a process in which the shipping status update request unit 1035 requests the shipping status update unit 2035 of the management server 2b to update the shipping status.

  In step S313, the purchaser is notified of the completion of shipping. Here, as with the notification of acceptance of the order in step S306 or step S309, the purchaser terminal device 4 may be notified by an arbitrary method.

  By managing orders and shipments in this way, it is possible to greatly reduce the burden on the seller associated with processing such as orders via a plurality of EC sites, confirmation of payments for them, and management of shipments. . In particular, if services such as management of goods at the warehouse and shipping from there are provided as services of at least one EC site, this service is also used for orders via other EC sites. Thus, it is possible to automatically ship the product, and it is possible to eliminate the space for the warehouse required for managing the product inventory and the work for shipping.

  As described above, according to the electronic commerce integrated management system according to the present invention, even when selling products on a plurality of EC sites, from listing of products to managing inventory quantity and price, order and shipping management. Can be integratedly managed, and the burden on the seller can be reduced.

  In addition, by cooperating with exhibitions considering the possibility of selling products at each EC site, and by coordinating inventory and prices based on sales, sales conditions, shipping conditions, etc., co-sale with multiple EC sites Even in this case, efficient sales can be performed under conditions suitable for each EC site.

  In particular, if at least one of a plurality of EC sites provides services such as storage of product inventory and management of shipping, etc., by using it from other EC sites, Costs associated with storage and shipping can be reduced.

DESCRIPTION OF SYMBOLS 1 Integrated management server 101 Exhibition cooperation means 1011 Exhibition information acquisition means 1012 Exhibition means 1013 Exclusion means 102 Inventory quantity / price cooperation means 1021 Inventory quantity / price acquisition means 1022 Inventory quantity / price change request means 1023 Inventory quantity / price adjustment means 103 Shipping Cooperation means 1031 Order / payment confirmation means 1032 Delivery method confirmation means 1033 Delivery request means 1034 Delivery status confirmation means 1035 Delivery status update request means 104 Seller information storage section 105 Merchandise information storage section 106 Excluded goods information storage section 107 Category correspondence storage section 2 management server 201 exhibition management means 2011 exhibition acceptance means 2012 exhibition information provision means 202 inventory quantity / price management means 2021 inventory quantity / price change means 2022 inventory quantity / price provision means 203 order / shipment management means 2031 order acceptance means 2032 And payment information providing means 2033 dispatch request receiving means 2034 Availability provides means 2035 Availability update means 204 seller information storage unit 205 product information storage unit 206 order information storage unit 3 seller terminal device 4 purchaser terminal equipment

In order to solve the above problems, an electronic commerce integrated management system according to the present invention is:
A first management server that manages the first electronic commerce site, a second management server that manages the second electronic commerce site, and a purchaser who uses the terminal device via the first electronic commerce site And an integrated management server that integrally manages the sale of the product to the purchaser and the sale of the product to the purchaser via the second electronic commerce site. An integrated management system,
The first management server is
Exhibition information providing means for providing information on products for sale by sellers in the first electronic commerce site;
A stock quantity / price providing means for providing information on the stock quantity and price of the product in the first electronic commerce site,
The second management server is
Exhibition accepting means for exhibiting the product on the second electronic commerce site;
Inventory quantity / price changing means for changing the inventory quantity and price of the product in the second electronic commerce site;
Order receiving means for receiving an order placed by the terminal device in the second electronic commerce site;
Order / payment information providing means for providing information on the order and information on the payment status from the purchaser for the order;
The integrated management server is
Exhibition information acquisition means for acquiring information related to the product being exhibited on the first electronic commerce site from the exhibition information providing means;
Exhibition means for exhibiting the product on the second electronic commerce site using the exhibition acceptance means;
Inventory quantity / price acquisition means for obtaining information on the inventory quantity and price of the product in the first electronic commerce site from the inventory quantity / price providing means;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
Order / payment confirmation means for obtaining information on the order made through the second electronic commerce site from the order / payment information providing means, and information on the payment status;
Based on predetermined conditions and the number of inventory and / or price of a certain product on the first electronic commerce site, information on the number of inventory and / or price of the product set on the second electronic commerce site, Inventory quantity / price adjustment means for setting a value different from the inventory quantity and / or price of the product in the first electronic commerce site,
The inventory quantity / price change requesting means obtains the inventory quantity and / or price information of the product in the second electronic commerce site based on the setting by the inventory quantity / price adjustment means, as the first electronic commerce. The site is updated to a value different from the stock quantity and / or price of the product on the site .

The integrated management server according to the present invention includes:
A first management server that manages the first e-commerce site, a second management server for managing the second e-commerce site, via the first e-commerce site, the buyer to use the terminal device and the sale of goods to and through the second e-commerce site, an integrated management server for the integrated management of sales of goods to the purchaser,
Exhibition information acquisition means for acquiring information on the product being exhibited on the first electronic commerce site;
Listing means for listing the product on the second electronic commerce site;
Inventory quantity / price acquisition means for acquiring information on the inventory quantity and price of the product in the first electronic commerce site;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
Order / payment confirmation means for obtaining information on orders placed via the second electronic commerce site and information on payment status;
Based on predetermined conditions and the number of inventory and / or price of a certain product on the first electronic commerce site, information on the number of inventory and / or price of the product set on the second electronic commerce site, Inventory quantity / price adjustment means for setting a value different from the inventory quantity and / or price of the product in the first electronic commerce site,
The inventory quantity / price change requesting means obtains the inventory quantity and / or price information of the product in the second electronic commerce site based on the setting by the inventory quantity / price adjustment means, as the first electronic commerce. The site is updated to a value different from the stock quantity and / or price of the product on the site .

Claims (5)

A first management server that manages the first electronic commerce site, a second management server that manages the second electronic commerce site, and a purchaser who uses the terminal device via the first electronic commerce site And an integrated management server that integrally manages the sale of the product to the purchaser and the sale of the product to the purchaser via the second electronic commerce site. An integrated management system,
The first management server is
Exhibition information providing means for providing information on products for sale by sellers in the first electronic commerce site;
A stock quantity / price providing means for providing information on the stock quantity and price of the product in the first electronic commerce site,
The second management server is
Exhibition accepting means for exhibiting the product on the second electronic commerce site;
Inventory quantity / price changing means for changing the inventory quantity and price of the product in the second electronic commerce site;
Order receiving means for receiving an order placed by the terminal device in the second electronic commerce site;
Order / payment information providing means for providing information on the order and information on the payment status from the purchaser for the order;
The integrated management server is
Exhibition information acquisition means for acquiring information related to the product being exhibited on the first electronic commerce site from the exhibition information providing means;
Exhibition means for exhibiting the product on the second electronic commerce site using the exhibition acceptance means;
Inventory quantity / price acquisition means for obtaining information on the inventory quantity and price of the product in the first electronic commerce site from the inventory quantity / price providing means;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
Characterized in that it comprises information relating to the order made from the order / payment status providing means via the second electronic commerce site, and order / payment confirmation means for obtaining information relating to the payment status. , E-commerce integrated management system. The first management server further comprises a shipping request receiving means for arranging shipping of the product managed in the first electronic commerce site;
The said integrated management server is further provided with the dispatch request means which performs the dispatch request of the said goods to the said dispatch request reception means based on the information regarding the said order, and the information regarding the said payment condition, The said request | requirement is characterized by the above-mentioned. The electronic commerce integrated management system described. The exhibition information providing means further provides information on the number of sales of the product on the first electronic commerce site;
Based on the information on the number of sales, further comprising inventory number / price adjustment means for setting information on the number of inventory and price of the product set in the second electronic commerce site
3. The inventory quantity / price change requesting unit updates information on the inventory quantity and price of the product based on the setting by the inventory quantity / price adjusting unit. E-commerce integrated management system. A first management server that manages the first electronic commerce site; a second management server that manages the second electronic commerce site;
Sales of products to purchasers using the terminal device via the first electronic commerce site managed by the first management server, and via the second electronic commerce site managed by the second management server An integrated management server that manages the sale of products to buyers in an integrated manner,
Exhibition information acquisition means for acquiring information on the product being exhibited on the first electronic commerce site;
Listing means for listing the product on the second electronic commerce site;
Inventory quantity price acquisition means for acquiring information on the inventory quantity and price of the product in the first electronic commerce site;
Based on the inventory quantity and price acquired by the inventory quantity / price acquisition means, the inventory quantity for updating the inventory quantity and price information of the product in the second electronic commerce site by the inventory quantity / price change means.・ Price change request means,
An integrated management server comprising: information relating to an order placed via the second electronic commerce site; and order / payment confirmation means for obtaining information relating to a payment status. Sales of products to purchasers using the terminal device via the first electronic commerce site managed by the first management server, and via the second electronic commerce site managed by the second management server An integrated management method for managing product sales to buyers in an integrated manner,
An integrated management server for obtaining information on the product for sale exhibited on the first electronic commerce site;
A listing procedure for listing the product on the second electronic commerce site;
Inventory quantity / price acquisition procedure for acquiring information on the inventory quantity and price of the product in the first electronic commerce site;
A stock quantity / price change request procedure for updating the stock quantity and price information of the product in the second electronic commerce site based on the stock quantity and the price obtained by the stock quantity / price obtaining procedure;
An integrated management method comprising: executing information regarding an order made via the second electronic commerce site and an order / payment confirmation procedure for acquiring information regarding a payment status.