WO2023058397A1 - Storage container system and storage container management method - Google Patents

Storage container system and storage container management method Download PDF

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Publication number
WO2023058397A1
WO2023058397A1 PCT/JP2022/033678 JP2022033678W WO2023058397A1 WO 2023058397 A1 WO2023058397 A1 WO 2023058397A1 JP 2022033678 W JP2022033678 W JP 2022033678W WO 2023058397 A1 WO2023058397 A1 WO 2023058397A1
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WIPO (PCT)
Prior art keywords
user
face
authentication
registration
dimensional code
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PCT/JP2022/033678
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French (fr)
Japanese (ja)
Inventor
雄也 山崎
健 石原
正司 大園
一真 大谷
Original Assignee
パナソニックIpマネジメント株式会社
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Publication of WO2023058397A1 publication Critical patent/WO2023058397A1/en

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    • EFIXED CONSTRUCTIONS
    • E05LOCKS; KEYS; WINDOW OR DOOR FITTINGS; SAFES
    • E05BLOCKS; ACCESSORIES THEREFOR; HANDCUFFS
    • E05B49/00Electric permutation locks; Circuits therefor ; Mechanical aspects of electronic locks; Mechanical keys therefor
    • EFIXED CONSTRUCTIONS
    • E05LOCKS; KEYS; WINDOW OR DOOR FITTINGS; SAFES
    • E05BLOCKS; ACCESSORIES THEREFOR; HANDCUFFS
    • E05B65/00Locks or fastenings for special use

Definitions

  • This disclosure performs personal authentication to confirm that the user is the same person as the registrant when taking out the contents of the storage that is locked with an electronic lock.
  • the present invention relates to a storage system for unlocking an electronic lock and a storage management method.
  • Patent Document 1 there is also a known technique for authenticating a person when picking up a package by face matching without using an IC card (see Patent Document 1).
  • the face image of the user is acquired by photographing the user's face when the baggage is checked in (when the baggage is locked), and the facial image is registered.
  • the face image of the user is acquired by photographing the user's face, and the face image at the time of depositing the baggage and the face image at the time of picking up the baggage are collated.
  • the present disclosure aims to provide a storage system and a storage management method that are easy for users to take out items deposited in the storage and that can ensure high security in personal authentication. Main purpose.
  • the storage system of the present disclosure includes a storage device that is locked and unlocked by an electronic lock, a registration device that performs processing related to user registration for registering user information necessary for personal authentication, and the user registration a server device for issuing a code image to be issued to the user, and a server device for acquiring a face image for registration by photographing the face of the user via the registration device, and authentication by photographing the face of the user and an authentication device for acquiring at least one of the face image for use and the code image presented by the user, and when unlocking the storage device, the face image for registration is used as the personal authentication.
  • the verification unit to perform at least one of face verification for comparing the face image for authentication with the face image for authentication, and code verification for comparing the code image delivered to the user with the code image presented by the user; It is configured to determine whether or not the storage device can be unlocked based on the collation result.
  • the storage management method of the present disclosure includes a storage device that locks and unlocks with an electronic lock, a registration device that performs processing related to user registration for registering user information necessary for personal authentication, and At the time of user registration, a server device that acquires a face image for registration by photographing the face of the user via the registration device, issues a code image to be issued to the user, and a server device that issues the user's face
  • a storage system comprising an authentication device that acquires at least one of a photographed face image for authentication and the code image presented by a user, the personal authentication is performed when the storage device is unlocked.
  • face matching and code matching are performed for personal authentication. Therefore, for example, even if an erroneous collation occurs in face collation, if a matching result is obtained in code collation, it is possible to operate such that personal authentication succeeds. As a result, it is possible to improve usability for the user when taking out an article deposited in the storage. On the other hand, if a matching result is not obtained in both face matching and code matching, it can be operated such that personal authentication will not succeed. As a result, high security can be ensured for personal authentication.
  • FIG. 1 Front view showing appearance of security locker Block diagram showing schematic configuration of security locker Block diagram showing the schematic configuration of the management server Explanatory diagram showing an overview of the processing performed at the time of luggage deposit in the security locker and management server Explanatory diagram showing the screen displayed on the security locker display when checking in luggage
  • Flow diagram showing the operation procedure at the time of user registration in the security locker and management server Explanatory diagram showing an overview of the processing performed at the security locker and the management server when picking up packages
  • Explanatory diagram showing the screen displayed on the security locker display when picking up luggage A flow chart showing the operation procedure when a security locker and a management server receive packages.
  • a flow diagram showing the procedure of the unlockability determination process performed by the management server A flow diagram showing the procedure of the unlockability determination process performed by the management server Explanatory diagram showing an overview of the processing performed by the security locker and the management server when unlocking Explanatory diagram showing the setting screen displayed on the management terminal
  • Overall configuration diagram of a security locker system according to the second embodiment Block diagram showing a schematic configuration of a register according to the second embodiment
  • the first invention which has been made to solve the above-mentioned problems, is a storage device that is locked and unlocked by an electronic lock, and a registration device that performs processing related to user registration for registering user information necessary for personal authentication.
  • a device a server device that acquires a face image for registration by photographing a user's face via the registration device at the time of the user registration, and issues a code image to be issued to the user; an authentication device that acquires at least one of a face image for authentication photographing a person's face and the code image presented by the user, and when unlocking the storage device, the personal authentication is performed.
  • face matching and code matching are performed for personal authentication. Therefore, for example, even if an erroneous collation occurs in face collation, if a matching result is obtained in code collation, it is possible to operate such that personal authentication succeeds. As a result, it is possible to improve usability for the user when taking out an article deposited in the storage. On the other hand, if a matching result is not obtained in both face matching and code matching, it can be operated such that personal authentication will not succeed. As a result, high security can be ensured for personal authentication.
  • the verification unit manages identification information of the storage unit of the storage device, the face image for registration, and the code image issued to the user in association with each other. do.
  • the collation unit may set the face collation and the code collation as a setting related to a judgment method when judging whether or not unlocking is possible based on each collation result of the face collation and the code collation.
  • AND authentication in which it is determined that authentication is successful when a match is obtained in both
  • OR authentication in which authentication is determined to be successful when a match is obtained in either the face collation or the code collation. It is configured to manage settings for selecting either one.
  • AND authentication can improve security.
  • OR authentication if OR authentication is used, user convenience can be enhanced.
  • processing load can be reduced by omitting the other collation when matching results are obtained in one collation.
  • the storage device includes the registration device and the authentication device, and the server device, at the time of the user registration, uses the storage device which also serves as the registration device.
  • a user presents the face image for authentication and the face image for authentication via the storage device that also serves as the authentication device when taking out the contents of the storage device. It is configured to acquire the code image and the code image.
  • the storage device serves both as a registration device and an authentication device, so the system configuration can be simplified.
  • the storage device may also serve as the authentication device, and the registration device may be provided separately from the storage device.
  • the server device is configured to transmit the issued code image to a mobile terminal possessed by the user in order to deliver the issued code image to the user.
  • the user can easily be authenticated by presenting the screen of the mobile terminal on which the code image is displayed to the authentication device.
  • the registration device outputs a sheet on which the code image is printed by a printing device in order to deliver the issued code image to the user.
  • the user can easily be authenticated by presenting the sheet on which the code image is printed to the authentication device.
  • a seventh invention is configured such that the code image is a two-dimensional code or a one-dimensional code.
  • the code image can be read with high accuracy.
  • An eighth aspect of the invention includes a storage device that is locked and unlocked by an electronic lock, a registration device that performs processing related to user registration for registering user information required for personal authentication, and the user registration device.
  • a server device for issuing a code image to be issued to the user and a server device for acquiring a face image for registration by photographing the face of the user via the registration device, and authentication by photographing the face of the user and an authentication device that acquires at least one of the face image of the user and the code image presented by the user.
  • FIG. 1 is an overall configuration diagram of a security locker system according to the first embodiment.
  • This security locker system (storage system) includes a security locker 1 (storage device, registration device, authentication device), a management server 2 (server device), a management terminal 3, and a mobile terminal 4.
  • the security locker 1, management server 2, management terminal 3, and mobile terminal 4 are connected via a network.
  • this security locker system when a user picks up their luggage, personal authentication is performed to confirm that the user is the person who deposited the luggage. If the personal authentication succeeds, the security locker 1 is unlocked and the user can pick up the checked luggage.
  • face matching and two-dimensional code matching are performed as personal authentication.
  • face matching the user's face image (face image for registration) photographed at the time of baggage deposit and the user's face image (face image for authentication) photographed at the time of baggage pickup are collated.
  • the two-dimensional code matching the two-dimensional code issued to the user when depositing the baggage is compared with the two-dimensional code presented by the user when picking up the baggage.
  • the two-dimensional code is, for example, a QR code (registered trademark), which proves that the person presenting the code is the person who checked in the baggage.
  • the two-dimensional code is issued by the management server 2 at the time of user registration.
  • the security locker 1 functions as a register (registration device) that performs processing related to user registration for registering user information necessary for personal authentication. to the management server 2 (face image for registration).
  • the security locker 1 functions as a checker (authentication device) that performs processing related to personal authentication, and captures the user's face image (authentication face image) obtained by photographing the user's face when the package is picked up. Send to management server 2 .
  • the security locker 1 transmits the two-dimensional code presented by the user to the management server 2 when picking up the package.
  • the management server 2 acquires the user's face image (face image for registration) from the security locker 1 at the time of depositing the luggage, and performs user registration processing. At this time, the management server 2 issues a two-dimensional code to be issued to the user. Specifically, the management server 2 causes the security locker 1 to output a sheet on which the two-dimensional code is printed. The management server 2 also sends an e-mail containing link information (for example, the URL of the web page) for accessing the website that distributes the two-dimensional code to the mobile terminal 4 owned by the user. The sheet on which the two-dimensional code is printed and the portable terminal 4 serve as a two-dimensional code medium, and the user presents the two-dimensional code medium to the security locker 1 when picking up the baggage.
  • the website that distributes the two-dimensional code is constructed by the management server 2, but may be constructed by a server device other than the management server 2. FIG.
  • the management server 2 acquires the user's face image (face image for authentication) and the two-dimensional code from the security locker 1 when picking up the package, and performs face verification processing and two-dimensional code verification processing as identity verification. I do.
  • an unlocking permission notification is sent from the management server 2 to the security locker 1, and the security locker 1 unlocks.
  • a notice of unlocking disapproval is sent from the management server 2 to the security locker 1, and the security locker 1 maintains the locked state.
  • the management terminal 3 is operated by an administrator and is composed of a PC or the like. On the management terminal 3 , an administrator performs an operation for setting conditions related to processing performed by the management server 2 .
  • the mobile terminal 4 is a smartphone or the like owned by the user.
  • the mobile terminal 4 functions as a medium for a two-dimensional code issued to the user at the time of user registration. Specifically, on the mobile terminal 4, the two-dimensional code is displayed on the screen by accessing the website using the web browser based on the link information distributed from the management server 2.
  • FIG. 1 A diagrammatic representation of an exemplary computing environment in accordance with the present disclosure.
  • a code image specifically, a two-dimensional code such as a QR code (registered trademark) is issued to the user as a means of certifying that the user is the person who deposited the baggage when picking up the baggage.
  • the code image is not limited to a two-dimensional code, and may be a one-dimensional code such as a bar code.
  • FIG. 2 is a front view showing the appearance of the security locker 1.
  • the security locker 1 has a plurality of locker boxes 5 (storage units) that store the user's luggage.
  • the security locker 1 also includes a camera 11 , a motion sensor 12 , displays 13 and 14 , a printer 15 (printing device), and an electronic lock 16 .
  • the camera 11 takes a picture of the user's face when the luggage is checked in. Also, the camera 11 photographs the user's face when the baggage is picked up. In addition, the camera 11 can detect the two-dimensional code presented by the user together with the user's face when the package is picked up. screen.
  • the human sensor 12 detects that a person has approached the security locker 1.
  • screen display on the displays 13 and 14 is started.
  • the display 13 displays a screen regarding user registration when baggage is deposited. Further, the display 13 displays a screen regarding personal identification (face verification and two-dimensional code verification) when picking up the parcel.
  • the display 13 is composed of a touch panel, and the user can operate the screen.
  • the display 14 normally operates as a digital signage that displays content such as advertisements and weather forecasts.
  • a guidance screen related to the security locker 1 for example, a screen guiding the position of the locker box 5 selected by the user when depositing luggage, or a screen used by the user when picking up luggage, is displayed.
  • a screen for guiding the position of the locker box 5 inside is displayed.
  • the printer 15 outputs a sheet on which the two-dimensional code is printed when the baggage is checked in.
  • the two-dimensional code is verified by the management server 2 .
  • the electronic lock 16 locks and unlocks the door of the locker box 5.
  • the security locker 1 (storage device) is provided with a plurality of locker boxes 5 (storage units).
  • the storage device is a key box that stores keys for rooms or vehicles in a building, there may be only one storage unit. In this case, one or more users use the key box, and information on these users is registered in advance.
  • FIG. 3 is a block diagram showing a schematic configuration of the security locker 1. As shown in FIG.
  • the security locker 1 includes a camera 11, a motion sensor 12, displays 13 and 14, a printer 15, and an electronic lock 16, as well as a communication section 17, a storage section 18, and a processor 19.
  • the communication unit 17 communicates with the management server 2 via the network.
  • the storage unit 18 stores programs and the like executed by the processor 19 .
  • the processor 19 performs various processes by executing programs stored in the storage unit 18 .
  • the processor 19 performs facial image acquisition processing, user registration request processing, two-dimensional code issuing processing, two-dimensional code acquisition processing, personal authentication request processing, door opening/closing control processing, GUI control processing, and the like.
  • the processor 19 detects a person's face from the image captured by the camera 11 at the time of baggage check-in, cuts out the facial area from the captured image, and obtains the user's face image (face image for registration). to get In addition, the processor 19 detects a person's face from the photographed image of the camera 11 when picking up the parcel, cuts out the face area from the photographed image, and acquires the user's face image (face image for authentication).
  • the processor 19 transmits a user registration request from the communication unit 17 to the management server 2.
  • the user registration request includes the box ID of the locker box 5 that the user wishes to use and the face image of the user.
  • the management server 2 Upon receiving the user registration request, the management server 2 performs user registration processing for registering information about the user. Further, the management server 2 performs processing for issuing a two-dimensional code to be issued to the user.
  • the processor 19 issues the two-dimensional code issued by the management server 2 to the user at the time of luggage deposit.
  • the printer 15 is controlled to output a sheet on which the two-dimensional code is printed.
  • a method is adopted in which an e-mail including link information for accessing a website displaying a two-dimensional code is sent from the management server 2 to the mobile terminal 4 as the two-dimensional code issuing process. be able to.
  • a screen for accepting the code is displayed on the display, and the method of issuing the two-dimensional code (printing or sending) can be selected by the user.
  • the two-dimensional code may be transmitted from the security locker 1 to the mobile terminal 4 using short-range wireless communication such as Bluetooth (registered trademark).
  • the processor 19 acquires the two-dimensional code presented by the user using the two-dimensional code medium when picking up the parcel. Specifically, the two-dimensional code area is detected from the captured image of the camera 11, the two-dimensional code area is cut out from the captured image, the two-dimensional code image is obtained, and the two-dimensional code image is read. acquires two-dimensional code information (information stored in a two-dimensional code image). Note that the management server 2 may read the image of the two-dimensional code.
  • the processor 19 transmits a personal authentication request from the communication unit 17 to the management server 2.
  • the management server 2 Upon receiving the personal authentication request, the management server 2 performs personal authentication (face matching and two-dimensional code matching). A notification (authentication failure) is sent from the management server 2 to the security locker 1 .
  • the processor 19 controls opening/closing of the door of the locker box 5 according to instructions from the management server 2. Specifically, when an unlocking permission notification is received from the management server 2, the electronic lock 16 is controlled to unlock the locker box 5, and when an unlocking disapproval notification is received, the locked state of the locker box 5 is maintained. .
  • the processor 19 displays on the display 13 a screen regarding user registration and personal authentication distributed from the management server 2. Further, according to the user's input operation using the input function of the display 13 (here, the touch panel), input information is acquired and screen control is performed.
  • FIG. 4 is a block diagram showing a schematic configuration of the management server 2. As shown in FIG.
  • the management server 2 includes a communication unit 21, a storage unit 22, and a processor 23.
  • the communication unit 21 communicates with the security locker 1, management terminal 3, and mobile terminal 4 via the network.
  • the storage unit 22 stores programs and the like executed by the processor 23 .
  • the storage unit 22 also stores registration information (user management information) in the user management table. User information required for personal authentication is registered in the user management table (see FIG. 5).
  • the processor 23 performs various processes by executing programs stored in the storage unit 22 .
  • the processor 23 performs facial feature extraction processing, two-dimensional code generation processing, information management processing, two-dimensional code issuance processing, face matching processing, two-dimensional code matching processing, unlockability determination processing, and unlocking control. processing, etc.
  • Facial feature extraction processing, two-dimensional code generation processing, and information management processing are processing related to user registration.
  • the facial feature extraction process, face collation process, two-dimensional code collation process, and unlockability determination process are processes related to personal authentication.
  • the processor 23 extracts facial feature information from the user's facial image obtained from the security locker 1 at the time of baggage check-in and baggage pickup.
  • the processor 23 issues (generates) a two-dimensional code to be issued to the user when the luggage is checked in.
  • the two-dimensional code stores specific information that proves the identity of the person who checked in the baggage.
  • the specific information is information, such as a random number, that does not actually overlap with the two-dimensional code that is delivered to others.
  • the processor 23 collects the box ID (number) of the locker box 5 that the user desires to use, the user's facial feature information acquired in the facial feature extraction process, and the two-dimensional code issuance.
  • the two-dimensional code issued in the process is registered in the user management table.
  • mail addresses and the like are also registered as information related to users.
  • the processor 23 sends an e-mail from the communication unit 21 to the mobile terminal 4, including link information for accessing the website displaying the two-dimensional code delivered to the user. Note that an e-mail including the two-dimensional code itself may be sent to the mobile terminal 4 .
  • the processor 23 matches the user's facial feature information acquired in the facial feature extraction process with the facial feature information registered in the user management table when the parcel is picked up.
  • the processor 23 compares the two-dimensional code acquired from the security locker 1 with the two-dimensional code registered in the user management table when picking up the package.
  • the processor 23 determines whether or not the personal authentication is successful based on each matching result of the face matching process and the two-dimensional code matching process. It is determined whether or not the locker box 5 can be unlocked, that is, whether or not unlocking is permitted.
  • the administrator can select either AND authentication or OR authentication as the authentication form. In AND authentication, it is determined that personal authentication has succeeded when matching results are obtained in both face matching and two-dimensional code matching. In OR authentication, when a matching result is obtained from either face matching or two-dimensional code matching, it is determined that personal authentication has succeeded.
  • the processor 23 controls unlocking of the electronic lock 16 in the security locker 1. Specifically, when the package is picked up, an unlocking permission notification or an unlocking non-permission notification is sent from the communication unit 21 according to the determination result of the unlocking permission/prohibition determination process, that is, whether unlocking is permitted or not. Send to 1.
  • the management server 2 (server device) is a matching unit that performs face matching processing and two-dimensional code matching processing, but the security locker 1 as an authentication device performs face matching processing and two-dimensional code matching processing. It may be a collating unit that performs Further, in the present embodiment, the management server 2 performs the unlockability determination process, but a server other than the management server 2 may perform the unlockability determination process. An unlockability determination process may be performed.
  • FIG. 5 is an explanatory diagram showing an overview of the processing performed in the security locker 1 and management server 2 when luggage is deposited.
  • the security locker 1 and the management server 2 When depositing luggage, the security locker 1 and the management server 2 perform user registration processing for using the security locker 1. Further, the security locker 1 and the management server 2 perform a process of issuing a two-dimensional code and delivering it to the user.
  • the user registration process may be performed in advance using an application or the like installed on the mobile terminal 4 of the user at a location other than the location where the security locker 1 is used.
  • the security locker 1 acquires the user's face image from the image captured by the camera 11 (face image acquisition processing) and transmits the user's face image to the management server 2 .
  • the security locker 1 allows the user to select the desired locker box 5 using the display 13, acquires the box ID of the locker box 5 according to the user's screen operation, and stores the box ID. Send to management server 2 .
  • the management server 2 extracts facial feature information from the user's facial image received from the security locker 1 (facial feature extraction processing). Also, the management server 2 issues a two-dimensional code to be issued to the user (two-dimensional code issuing process). Then, the management server 2 associates the box ID of the locker box 5 received from the security locker 1 (identification information of the storage unit) with the user's facial feature information and the two-dimensional code issued to the user, Register in the user management table (information management processing). The information about the face image registered in the user management table may be the face image itself in addition to the facial feature information.
  • the communication unit 21 transmits link information (for example, the URL of the web page) for accessing the website that distributes the two-dimensional code. to the portable terminal 4 (two-dimensional code issuing process).
  • link information for example, the URL of the web page
  • the security locker 1 displays a screen for entering an e-mail address, and allows the user to obtain the e-mail address of the mobile terminal 4 .
  • the two-dimensional code is obtained from the management server 2, and a sheet on which the two-dimensional code is printed is output by the printer 15 ( Two-dimensional code issuing process).
  • FIG. 6 is an explanatory diagram showing a screen displayed on the display 13 of the security locker 1 when luggage is deposited.
  • the display 13 of the security locker 1 first displays the screen 101 shown in FIG. 6(A).
  • This screen 101 (initial screen, menu screen) is used by the user to select one of baggage deposit and baggage pick-up modes.
  • This screen 101 is provided with a baggage deposit button 102 and a baggage pickup button 103 .
  • the screen transitions to the screen 111 shown in FIG. 6B.
  • the screen 111 (locker box selection screen) shown in FIG. 6(B) is for selecting the locker box 5 that the user wishes to use.
  • a locker box selection button 112 is provided on this screen 111 .
  • the screen transitions to the screen 121 shown in FIG. 6(C). Note that the locker box selection button 112 that is being used by another person is in a non-selectable state.
  • the screen 121 (personal information handling regulation confirmation screen) shown in FIG. 6C allows the user to confirm the personal information handling regulation. We will notify the user and obtain the user's consent.
  • This screen 121 displays characters 122 representing the personal information handling regulations in the personal authentication system.
  • the personal information handling regulations state that a facial image of the user is acquired by photographing the user's face when the baggage is checked in and when the baggage is picked up.
  • This screen 121 is also provided with an agree button 123 and a cancel button 124 .
  • the user operates the agree button 123 or the cancel button 124 depending on whether or not the user agrees with the personal information handling regulations.
  • the consent button 123 the screen transitions to the screen shown in FIG. 6(D).
  • the cancel button 124 user registration is canceled.
  • a screen 131 (face image capturing screen) shown in FIG. 6(D) guides the user to capture a face image of the user.
  • characters 132 explaining how to take a face image, an image 133 taken by the camera 11, and a shooting frame 134 are displayed.
  • the user adjusts the position and orientation of the face so that the user's face fits properly within the shooting frame 134 .
  • the screen 131 is also provided with a shooting button 135 and a stop button 136 .
  • the shooting button 135 the camera 11 shoots the user.
  • the cancel button 136 user registration is canceled.
  • the screen changes to the screen 141 shown in FIG. 6(E).
  • a screen 141 (face image confirmation screen) shown in FIG. 6(E) is for the user to confirm that the face image has been properly captured.
  • This screen 141 displays characters 142 prompting confirmation as to whether or not the face image has been properly captured, and a captured image (face image) 143 .
  • This screen 141 is also provided with a registration button 144 , a recapture button 145 and a stop button 146 . If the user's face is properly photographed, the user operates the registration button 144 . In this case, the screen transitions to the screen 151 shown in FIG. If the user's face is not properly captured, the user operates the re-capture button 145 . In this case, the screen returns to the screen 131 shown in FIG. 6(D). When the user operates the cancel button 146, the user registration is canceled.
  • a screen 151 (two-dimensional code issue screen) shown in FIG. 6(F) is for the user to issue and issue a two-dimensional code.
  • This screen 151 is provided with an issue button 152 , a print button 153 and a send button 154 .
  • the issue button 152 the management server 2 issues (generates) a two-dimensional code to be issued to the user.
  • the print button 153 the printer 15 outputs a sheet on which the two-dimensional code is printed.
  • the send button 154 an e-mail containing link information for accessing the website displaying the two-dimensional code is sent from the management server 2 to the mobile terminal 4 .
  • the screen transitions to the screen 161 shown in FIG. 6(G).
  • the screen transitions to an email address input screen (not shown) before transitioning to the screen 161 shown in FIG. Enter
  • a screen 161 (registration completion screen) shown in FIG. 6(G) notifies the user that user registration has been completed.
  • This screen 161 displays characters 162 indicating that user registration has been completed and that the locker box 5 selected by the user can be used. Thereby, the user can use the locker box 5 selected by him/herself. At this time, when the user opens the door of the selected locker box 5, stores the luggage in the locker box 5, and closes the door, the electronic lock 16 of the locker box 5 is locked.
  • FIG. 7 is a flow chart showing the operation procedure at the time of user registration in the security locker 1 and management server 2. As shown in FIG.
  • the security locker 1 first acquires the box ID of the locker box 5 that the user wishes to use according to the user's selection operation (ST101). In addition, the security locker 1 acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing) (ST102). Next, a user registration request is transmitted to the management server 2 (user registration request processing) (ST103).
  • the user registration request includes the box ID of the locker box 5 selected by the user and the face image of the user.
  • the management server 2 When the management server 2 receives the user registration request from the security locker 1 (Yes in ST201), it extracts the user's facial feature information from the facial image included in the received user registration request (facial feature extraction process) ( ST202). The management server 2 also issues (generates) a two-dimensional code to be issued to the user (two-dimensional code issuing process) (ST203). Next, the box ID included in the received user registration instruction, the extracted facial feature information of the target person, and the generated two-dimensional code are registered in the user management table (information management processing) (ST204). Management server 2 then transmits a user registration completion report to security locker 1 (ST205). The user registration completion report includes a two-dimensional code to be delivered to the user.
  • the management server 2 also sends an e-mail containing link information for accessing the website that distributes the two-dimensional code to the mobile terminal 4 (two-dimensional code issuing process) (ST206). Note that this processing is performed when the user selects transmission as the two-dimensional code issuing method.
  • the printer 15 prints a sheet on which the two-dimensional code is printed.
  • Output two-dimensional code issuing process
  • the security locker 1 notifies the user that the user registration has been completed and that the locker box 5 selected by the user can be used (ST106). In response to this, when the user opens the door of the selected locker box 5, stores the luggage in the locker box 5, and closes the door, the electronic lock 16 of the locker box 5 is locked.
  • the security locker 1 deletes the user's face image (face image for registration) held in the storage unit 18 of its own device (ST107). As a result, it is possible to enhance the security of the personal authentication system based on face matching.
  • FIG. 8 is an explanatory diagram showing an overview of the process performed by the security locker 1 and management server 2 when picking up a package.
  • the security locker 1 and the management server 2 When picking up the luggage, the security locker 1 and the management server 2 perform personal authentication (face verification and two-dimensional code verification). Further, in the security locker 1 and the management server 2, processing for unlocking the locker box 5 of the security locker 1 is performed when the personal authentication is successful.
  • the security locker 1 acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing). Also, the two-dimensional code presented by the user is obtained from the captured image of the camera 11 (two-dimensional code obtaining process). Then, the user's face image and the two-dimensional code are transmitted to the management server 2 .
  • the management server 2 extracts facial feature information from the user's facial image received from the security locker 1 (facial feature extraction processing), and extracts the facial feature information of the user and the facial features registered in the user management table. information is compared (face matching processing). Also, the two-dimensional code acquired from the security locker 1 and the two-dimensional code information registered in the user management table are collated (two-dimensional code collation processing).
  • the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked, that is, whether unlocking is permitted or not, based on the matching results of the face matching process and the two-dimensional code matching process. is determined (unlock availability determination process). Then, depending on the determination result, that is, whether unlocking is permitted or not, the communication unit 21 transmits an unlocking permission notice or an unlocking non-permission notice to the security locker 1 (unlocking control processing).
  • the electronic lock 16 provided in each locker box 5 is controlled (door opening/closing control processing) according to the unlocking permission notification or the unlocking non-permission notification from the management server 2.
  • the management server 2 performs processing related to verification, that is, facial feature extraction processing, face verification processing, and two-dimensional code verification processing. It may be In this case, the management server 2 assigns a user ID to each user and manages user information (facial feature information, two-dimensional code information). and may be managed in association with each other.
  • the user holds the two-dimensional code medium, specifically, the sheet on which the two-dimensional code is printed or the mobile terminal 4 on which the two-dimensional code is displayed, in front of his or her chest.
  • the user's face and the two-dimensional code are photographed at the same time.
  • the user's face image and the two-dimensional code can be acquired at the same time by taking a single image, so that the user's time and effort can be reduced during personal authentication.
  • the user's face and the two-dimensional code may be photographed in order.
  • OR authentication when OR authentication is set and the user wants to complete personal authentication only by face matching, the user does not present the two-dimensional code in front of the camera 11, Only one's own face should be photographed by the camera 11. - ⁇ Conversely, if the user wishes to complete personal authentication only by verifying the two-dimensional code, the user may present the two-dimensional code in front of the camera 11 so that it can be acquired without fail.
  • FIG. 9 is an explanatory diagram showing a screen displayed on the display 13 of the security locker 1 when the baggage is picked up.
  • the display 13 of the security locker 1 first displays the screen 101 shown in FIG. 9(A).
  • This screen 101 (initial screen, menu screen) is the same as the screen shown in FIG.
  • the screen transitions to the screen shown in FIG. 9B.
  • processing related to personal authentication face matching and two-dimensional code matching
  • the screen 201 (face authentication in progress screen) shown in FIG. 9(B) notifies the user that personal authentication of the user (face matching and two-dimensional code matching) is in progress.
  • An image 202 captured by the camera 11 is displayed on this screen 201 .
  • the user holds the two-dimensional code medium (the sheet on which the two-dimensional code is printed, the mobile terminal 4 on which the two-dimensional code is displayed on the screen) so that the two-dimensional code is photographed together with his/her face. , hold it in front of your chest.
  • This screen 201 also displays characters 203 and a graphic 204 indicating that personal authentication is in progress.
  • the screen changes to the screen 211 shown in FIG. 9(C).
  • the screen 211 (face authentication completion screen) shown in FIG. 9(C) notifies the user that the personal authentication of the user has been completed (successful).
  • This screen 211 displays characters 212 and a graphic 213 indicating that the personal identification has been completed.
  • the screen transitions to the screen 221 shown in FIG. 9(D).
  • the screen 221 (unlock notification screen) shown in FIG. 9(D) notifies the user that the locker box 5 in use has been unlocked.
  • This screen 221 displays characters 222 to the effect that the locker box 5 in use has been unlocked and characters 223 to the effect that the user is urged to take out the baggage.
  • the number and position of the unlocked locker box 5 may be displayed.
  • the user can open the door of the locker box 5 and take out the luggage from the locker box 5.
  • the screen transitions to a screen 231 (use completion screen) shown in FIG. 9(E).
  • a sensor (not shown) may be provided inside the locker box 5, and the removal of the luggage from the locker box 5 may be detected based on the detection result of this sensor.
  • a continued use button 224 is provided on the screen 221 shown in FIG. 9(D).
  • the security locker 1 can be used continuously even after the locker box 5 in use is unlocked by the user. can.
  • the mode transitions to the continuous use mode, and when the user opens the door of the locker box 5 to put in and take out the luggage and then closes the door, the electronic lock 16 of the locker box 5 is locked. be done.
  • the continuous use button 224 is not displayed when the usage time has expired.
  • FIG. 10 is a flow chart showing the operation procedure of the security locker 1 and management server 2 when picking up a package.
  • the security locker 1 first acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing) (ST301). Also, the two-dimensional code of the user is acquired from the captured image of the camera 11 (two-dimensional code acquisition process) (ST302). Next, a personal authentication request is transmitted to the management server 2 (personal authentication request processing) (ST303).
  • the personal authentication request includes the user's face image and two-dimensional code.
  • the management server 2 When the management server 2 receives the personal authentication request from the security locker 1 (Yes in ST401), it extracts the facial feature information of the user from the face image included in the received personal authentication request (facial feature extraction process) (ST402). . Next, the facial feature information of the user and the facial feature information registered in the user management table are collated (face collation processing) (ST403). Also, the two-dimensional code included in the received personal authentication request is collated with the two-dimensional code registered in the user management table (two-dimensional code collation processing) (ST404).
  • the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked based on the matching results of the face matching process and the two-dimensional code matching process. It notifies the security locker 1 whether or not unlocking is permitted (unlocking control processing). At this time, if unlocking is permitted (Yes in ST405), an unlocking permission notice is transmitted to security locker 1 (ST406). On the other hand, if unlocking is not permitted (No in ST405), a notice of unlocking disapproval is sent to security locker 1 (ST407).
  • the security locker 1 When the security locker 1 receives the unlock permission notification from the management server 2 (Yes in ST304), it controls the electronic lock 16 to unlock the locker box 5 being used by the user (ST305). Thereby, the user can open the door of the locker box 5 and take out the luggage.
  • the user's face image (face image for authentication) held in the storage unit 18 of its own device is deleted (ST308).
  • FIG. 11 and 12 are flow charts showing the procedure of the unlockability determination process performed by the management server 2.
  • the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked, that is, whether or not unlocking is permitted, based on the matching results of the face matching process and the code matching process. Judgment (unlock availability judgment processing).
  • the administrator can select either AND authentication or OR authentication.
  • AND authentication if matching results are obtained in both the face matching process and the code matching process, it is determined that the person has been successfully authenticated, and unlocking is permitted.
  • OR authentication if a matching result is obtained from either the face matching process or the code matching process, it is determined that the person has been successfully authenticated, and unlocking is permitted.
  • the example shown in FIG. 11(A) is a case where code matching is prioritized in OR authentication.
  • code matching is prioritized in OR authentication.
  • two-dimensional code matching is performed, and when a matching result is obtained in two-dimensional code matching, face matching is omitted and face matching is not performed. , it determines that the personal authentication is successful and permits unlocking.
  • face collation is performed, and if a matching result is obtained in the face collation, it is determined that the person has been authenticated successfully, and unlocking is permitted.
  • the example shown in FIG. 11(B) is a case where priority is given to face matching in OR authentication.
  • face matching is performed, and if a matching result is obtained in face matching, code matching is omitted, and personal authentication is performed without performing code matching. is determined to be successful and unlocking is permitted.
  • the two-dimensional code is verified, and if a match is obtained in the two-dimensional code verification, it is determined that the person has been authenticated successfully and unlocking is permitted. do.
  • the example shown in FIG. 12 is for AND authentication.
  • face verification and two-dimensional code verification are performed in sequence, and if a match is obtained in both face verification and two-dimensional code verification, it is determined that the person has been successfully authenticated, and the lock is unlocked. To give permission.
  • step 701 it is determined whether face detection has succeeded (ST701).
  • face detection is successful (Yes in ST701)
  • a matching result is obtained in face matching (Yes in ST702)
  • the reading of the two-dimensional code is successful (Yes in ST703)
  • unlocking is permitted (ST705).
  • processing is performed in the order of face verification and two-dimensional code verification, but processing may be performed in the reverse order of two-dimensional code verification and face processing.
  • OR authentication such as the example shown in FIGS. 11A and 11B
  • a matching result is obtained from only one of face matching and two-dimensional code matching
  • personal authentication is successful. unlocking is permitted. Therefore, when the user picks up the luggage, it is possible to avoid a situation in which the user cannot take out the luggage because unlocking is not permitted even though the user is the person who deposited the luggage. It is possible to improve the convenience of the user.
  • the other matching process is omitted, thereby reducing the processing load.
  • the AND authentication as shown in the example shown in FIG. 12, if a matching result is not obtained in both the face matching and the two-dimensional code matching, the person authentication fails and the unlocking is not permitted. can be enhanced.
  • FIG. 13 is an explanatory diagram showing an overview of the processing performed by the security locker 1 and the management server 2 when unlocking.
  • the management server 2 determines the success or failure of personal authentication (authentication success/failure determination processing) based on each matching result of the face matching process and the two-dimensional code matching process as the unlocking possibility determination process. Then, it is determined whether or not the locker box 5 being used by the user can be unlocked, that is, whether or not unlocking is permitted.
  • the management server 2 determines that the personal authentication has been successful based on the matching results of the face matching process and the two-dimensional code matching process, the management server 2 sends a command to the security locker 1 to inquire whether or not there is unlocking authority. do.
  • the security locker 1 When the security locker 1 receives from the management server 2 a command inquiring whether or not there is unlocking authority, the security locker 1 determines whether or not there is unlocking authority as key management processing, and transmits a response including the determination result to the management server 2. . At this time, if there is no locker box 5 corresponding to the user whose identity has been successfully authenticated, it is determined that the user does not have unlocking authority.
  • the management server 2 When the management server 2 receives a response including the determination result regarding whether or not there is authorization to unlock from the security locker 1, the management server 2 performs key determination processing based on the success or failure of personal authentication and whether or not there is authorization to unlock the locker box 5. , i.e., whether unlocking is permitted or not.
  • the management server 2 transmits to the security locker 1 an unlocking permission notification or an unlocking refusal notification based on the determination result regarding whether or not unlocking is permitted.
  • an unlocking disapproval notification including the authentication result of failure is sent.
  • an unlocking disapproval notification including a successful authentication result is sent.
  • an unlocking permission notice including the successful authentication result is transmitted.
  • the security locker 1 controls the opening/closing of the door of the locker box 5 according to the content of the notification upon receiving an unlocking permission notification or an unlocking non-permission notification from the management server 2 . That is, when receiving the unlocking permission notification, the electronic lock 16 is controlled to unlock the locker box 5, and when receiving the unlocking non-permission notification, the locked state of the locker box 5 is maintained.
  • the security locker 1 displays an image representing the result of personal authentication and the state of the electronic lock 16 on the display 13 according to the content of the notification received from the management server 2 .
  • an image 251 representing authentication failure and unlocking disapproval is displayed.
  • an image 252 representing authentication success and unlocking disapproval is displayed.
  • an image 253 representing authentication success and unlocking permission is displayed. Note that the images 251, 252, and 253 are displayed on the display 13 at the timing when the screen 221 (unlock notification screen) shown in FIG. 9D is displayed, for example.
  • FIG. 14 is an explanatory diagram showing a setting screen displayed on the management terminal 3. As shown in FIG. 14
  • management terminal 3 by accessing the management server 2 and logging in in administrator mode, various management screens are displayed, and the administrator can perform various setting operations on the management screens.
  • the administrator can perform setting operations related to personal authentication (face matching and two-dimensional code matching) for each security locker 1 .
  • a security locker selection section 302 and a two-dimensional code verification selection section 303 are provided on this screen 301 (authentication setting screen).
  • the administrator can select the target security locker 1 (apparatus ID) by selection operation of the pull-down menu.
  • the two-dimensional code matching selection section 303 the administrator can select whether or not to perform two-dimensional code matching in addition to face matching in personal authentication by operating a radio button.
  • this screen 301 is provided with an authentication mode selection section 304 and a set period input section 305 as detailed setting items.
  • the administrator can select either AND authentication or OR authentication as the authentication mode by selecting radio buttons.
  • AND authentication if a match is obtained in both face matching and two-dimensional code matching, it is determined that personal authentication has succeeded, and unlocking is permitted.
  • OR authentication when a match is obtained from either face matching or two-dimensional code matching, it is determined that personal authentication has succeeded, and unlocking is permitted.
  • the administrator can input the setting target period (start date and end date) regarding personal authentication (face matching and two-dimensional code matching) by performing an input operation in the input box.
  • start date and end date the setting target period
  • personal authentication face matching and two-dimensional code matching
  • a registration button 306 is also provided on this screen 301 .
  • the management server 2 performs processing for registering information based on the contents of the selection and input.
  • FIG. 15 is an overall configuration diagram of a security locker system according to the second embodiment.
  • the security locker 1 storage device, registration device, authentication device
  • a register 8 (registration device) is provided in addition to the security locker 7 (storage device, authentication device).
  • a security locker 7 has the function of a checker, but does not have the function of a register.
  • the cash register 8 is composed of a tablet terminal or the like, and is installed in a place different from the security locker 7 .
  • the registers 8 are placed in hotel lobbies, offices, receptions of sports facilities, etc. By performing user registration using the registers 8, users can use the security lockers 7 installed in the facilities. be able to.
  • the register 8 since the register 8 is provided separately from the security locker 7, the user registration information acquired using the register 8 can be shared with other systems that use personal authentication (for example, entrance/exit management). , the system configuration can be simplified.
  • FIG. 16 is a block diagram showing a schematic configuration of the register 8. As shown in FIG.
  • the register 8 includes a camera 81 , a display 82 , a printer 83 , a communication section 84 , a storage section 85 and a processor 86 .
  • the camera 81 photographs the face of the user who is the target of user registration.
  • the display 82 displays a screen regarding user registration.
  • the display 82 is composed of a touch panel, and the user can operate the screen.
  • a printer 83 outputs a sheet on which the two-dimensional code is printed.
  • the communication unit 84 communicates with the management server 2 via the network.
  • the storage unit 85 stores programs and the like executed by the processor 86 .
  • the processor 86 performs various processes by executing programs stored in the storage unit 85 .
  • the processor 86 performs face image acquisition processing, user registration request processing, two-dimensional code issuing processing, GUI control processing, and the like. Each process is the same as that of the security locker 1 of the first embodiment.
  • FIG. 17 is a block diagram showing a schematic configuration of the security locker 7. As shown in FIG.
  • the security locker 7 includes a camera 11, a motion sensor 12, displays 13 and 14, an electronic lock 16, a communication section 17, a storage section 18, and a processor 19, as in the security locker 1 of the first embodiment. , but the printer 15 is not provided.
  • the processor 19 performs face image acquisition processing, two-dimensional code acquisition processing, personal authentication request processing, door opening/closing control processing, GUI control processing, and the like. processing and two-dimensional code issuing processing are not performed.
  • the management server 2 is connected to a payment server (not shown) that performs payment processing based on the user's electronic payment information (information on credit cards, electronic money, etc.), and the management server 2 performs personal authentication.
  • payment processing is performed by notifying a payment server of an authentication result in which an individual is specified by face authentication.
  • the user can settle the usage fee without performing any special operation when picking up the package.
  • the user's electronic payment information may be registered in advance, specifically at the time of user registration using the register 8 .
  • the embodiment has been described as an example of the technology disclosed in this application.
  • the technology in the present disclosure is not limited to this, and can also be applied to embodiments with modifications, replacements, additions, omissions, and the like. Further, it is also possible to combine the constituent elements described in the above embodiments to create new embodiments.
  • the vault system and vault management method according to the present disclosure are user-friendly when taking out items deposited in the vault, and have the effect of ensuring high security for personal authentication.
  • identity authentication is performed to confirm that the user is the same person as the registrant, and if the identity authentication succeeds, the electronic lock of the storage is unlocked. It is useful as a locked storage system and storage management method.
  • Security locker storage device, registration device, authentication device
  • Management server server device
  • Management terminal Mobile terminal
  • Locker box storage part
  • Security locker storage device, authentication device
  • register registration device
  • camera human sensor
  • display display
  • printer printing device
  • communication unit communication unit
  • storage unit 19 processor 21 communication unit 22 storage unit 23 processor

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Abstract

[Problem] To improve user-friendliness for a user when retrieving an article which was deposited in a storage container, and to make it possible to ensure that there is a high level of security for identity authentication. [Solution] A management server 2: obtains a face image for registration by imaging the face of a user via a security locker 1 (registration device) when registering a user; issues a two-dimensional code to be delivered to the user, obtains a face image for authentication by capturing the face of the user and a two-dimensional code which is presented by the user, via the security locker (authentication device), when belongings are retrieved; performs, as identity authentication, a face collation for comparing the face image for registration and the face image for authentication with one another and/or performs a code collation for comparing the two-dimensional code delivered to the user and the two-dimensional code presented by the user with one another; and on the basis of the collation results, determines whether or not the security locker may be unlocked.

Description

保管庫システムおよび保管庫管理方法Storage system and storage management method
 本開示は、電子錠により施錠された保管庫の収容物を取り出す際に、利用者が登録者と同一人物であることを確認する本人認証を行い、その本人認証が成功した場合に保管庫の電子錠を解錠する保管庫システムおよび保管庫管理方法に関するものである。 This disclosure performs personal authentication to confirm that the user is the same person as the registrant when taking out the contents of the storage that is locked with an electronic lock. The present invention relates to a storage system for unlocking an electronic lock and a storage management method.
 鉄道駅などの施設では、利用者が硬貨を投入することで荷物を一時的に預けることができる保管庫、いわゆるコインロッカーが設置されている。また、利用者の利便性を高めるため、ICカードを利用したキーレス式の保管庫も普及している。このようなICカードを利用したキーレス式の保管庫では、本人認証が荷物の引き取り時に、利用者が荷物を預けた人物と同一人物であることを確認する、ICカードに保持された情報に基づいて行われる。 At facilities such as train stations, so-called coin lockers are installed where users can temporarily deposit their luggage by inserting coins. Also, in order to improve convenience for users, keyless safes using IC cards are becoming popular. In such a keyless vault using an IC card, personal authentication is based on the information held in the IC card to confirm that the user is the same person who deposited the package when the user picks up the package. is done.
 一方、荷物の引き取り時の本人認証を、ICカードを用いずに顔照合により行う技術も知られている(特許文献1参照)。この技術では、荷物の預け入れ時(施錠時)に利用者の顔を撮影することで利用者の顔画像を取得して、その顔画像を登録すると共に、荷物の引き取り時(解錠時)に利用者の顔を撮影することで利用者の顔画像を取得し、荷物の預け入れ時の顔画像と引き取り時の顔画像とを照合するようにしている。 On the other hand, there is also a known technique for authenticating a person when picking up a package by face matching without using an IC card (see Patent Document 1). With this technology, the face image of the user is acquired by photographing the user's face when the baggage is checked in (when the baggage is locked), and the facial image is registered. The face image of the user is acquired by photographing the user's face, and the face image at the time of depositing the baggage and the face image at the time of picking up the baggage are collated.
特開2007-070899号公報JP 2007-070899 A
 さて、顔照合では、同一人物でも不一致となる誤照合が発生する場合がある。このような誤照合がキーレス式の保管庫において発生すると、利用者は荷物を取り出すことができない。そこで、従来の技術では、係員が、対象者の顔画像と登録者の顔画像とを目視により照合して同一人物であることを確認すると、解錠の操作を行うようにしている。これにより、顔照合で誤照合が発生した場合でも、利用者は荷物を取り出すことができる。しかしながら、このように係員が対応する方法では、利用者が長時間待たされるなどの不便が生じ、利用者にとって使い勝手が良くないという問題があった。このため、保管庫に預け入れた物品を取り出す際の利用者の使い勝手を高めることが望まれる。また、本人認証に高いセキュリティ性が求められる場合もあり、このような要望にも応えることが望まれる。 Now, in face matching, there are cases where false matching occurs, even if the same person does not match. If such an erroneous collation occurs in the keyless storage, the user cannot retrieve the package. Therefore, in the conventional technology, when the person in charge visually compares the face image of the target person and the face image of the registrant to confirm that they are the same person, the unlocking operation is performed. As a result, the user can take out the parcel even if an erroneous collation occurs in the face collation. However, in such a method in which the attendant responds, there is a problem that the user has to wait for a long time, which is inconvenient for the user. For this reason, it is desired to improve the usability of the user when taking out the articles deposited in the storage. Also, there are cases where high security is required for personal authentication, and it is desirable to meet such demands.
 そこで、本開示は、保管庫に預け入れた物品を取り出す際の利用者の使い勝手が良く、また、本人認証に高いセキュリティ性を確保することができる保管庫システムおよび保管庫管理方法を提供することを主な目的とする。 Therefore, the present disclosure aims to provide a storage system and a storage management method that are easy for users to take out items deposited in the storage and that can ensure high security in personal authentication. Main purpose.
 本開示の保管庫システムは、電子錠により施錠および解錠が行われる保管庫装置と、本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備え、前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を照合部に実行させ、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定する構成とする。 The storage system of the present disclosure includes a storage device that is locked and unlocked by an electronic lock, a registration device that performs processing related to user registration for registering user information necessary for personal authentication, and the user registration a server device for issuing a code image to be issued to the user, and a server device for acquiring a face image for registration by photographing the face of the user via the registration device, and authentication by photographing the face of the user and an authentication device for acquiring at least one of the face image for use and the code image presented by the user, and when unlocking the storage device, the face image for registration is used as the personal authentication. causing the verification unit to perform at least one of face verification for comparing the face image for authentication with the face image for authentication, and code verification for comparing the code image delivered to the user with the code image presented by the user; It is configured to determine whether or not the storage device can be unlocked based on the collation result.
 また、本開示の保管庫管理方法は、電子錠により施錠および解錠が行われる保管庫装置と、本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備えた保管庫システムにおいて、前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を行い、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定する構成とする。 In addition, the storage management method of the present disclosure includes a storage device that locks and unlocks with an electronic lock, a registration device that performs processing related to user registration for registering user information necessary for personal authentication, and At the time of user registration, a server device that acquires a face image for registration by photographing the face of the user via the registration device, issues a code image to be issued to the user, and a server device that issues the user's face In a storage system comprising an authentication device that acquires at least one of a photographed face image for authentication and the code image presented by a user, the personal authentication is performed when the storage device is unlocked. and at least one of face matching for comparing the face image for registration and the face image for authentication, and code matching for comparing the code image delivered to the user and the code image presented by the user. and whether or not the storage device can be unlocked is determined based on the collation result.
 本開示によれば、本人認証のために顔照合およびコード照合が行われる。このため、例えば、顔照合で誤照合が発生した場合でも、コード照合で一致の結果が得られれば、本人認証が成功するように運用することができる。これにより、保管庫に預け入れた物品を取り出す際の利用者の使い勝手を高めることができる。一方、顔照合とコード照合との両方で一致の結果が得られなければ、本人認証が成功しないように運用することができる。これにより、本人認証に高いセキュリティ性を確保することができる。 According to this disclosure, face matching and code matching are performed for personal authentication. Therefore, for example, even if an erroneous collation occurs in face collation, if a matching result is obtained in code collation, it is possible to operate such that personal authentication succeeds. As a result, it is possible to improve usability for the user when taking out an article deposited in the storage. On the other hand, if a matching result is not obtained in both face matching and code matching, it can be operated such that personal authentication will not succeed. As a result, high security can be ensured for personal authentication.
第1実施形態に係るセキュリティロッカーシステムの全体構成図Overall configuration diagram of security locker system according to first embodiment セキュリティロッカーの外観を示す正面図Front view showing appearance of security locker セキュリティロッカーの概略構成を示すブロック図Block diagram showing schematic configuration of security locker 管理サーバの概略構成を示すブロック図Block diagram showing the schematic configuration of the management server セキュリティロッカーおよび管理サーバにおいて荷物預け入れ時に行われる処理の概要を示す説明図Explanatory diagram showing an overview of the processing performed at the time of luggage deposit in the security locker and management server 荷物預け入れ時にセキュリティロッカーのディスプレイに表示される画面を示す説明図Explanatory diagram showing the screen displayed on the security locker display when checking in luggage セキュリティロッカーおよび管理サーバにおける利用者登録時の動作手順を示すフロー図Flow diagram showing the operation procedure at the time of user registration in the security locker and management server セキュリティロッカーおよび管理サーバにおいて荷物引き取り時に行われる処理の概要を示す説明図Explanatory diagram showing an overview of the processing performed at the security locker and the management server when picking up packages 荷物引き取り時にセキュリティロッカーのディスプレイに表示される画面を示す説明図Explanatory diagram showing the screen displayed on the security locker display when picking up luggage セキュリティロッカーおよび管理サーバにおける荷物引き取り時の動作手順を示すフロー図A flow chart showing the operation procedure when a security locker and a management server receive packages. 管理サーバで行われる解錠可否判定処理の手順を示すフロー図A flow diagram showing the procedure of the unlockability determination process performed by the management server 管理サーバで行われる解錠可否判定処理の手順を示すフロー図A flow diagram showing the procedure of the unlockability determination process performed by the management server 解錠時にセキュリティロッカーおよび管理サーバで行われる処理の概要を示す説明図Explanatory diagram showing an overview of the processing performed by the security locker and the management server when unlocking 管理端末に表示される設定画面を示す説明図Explanatory diagram showing the setting screen displayed on the management terminal 第2実施形態に係るセキュリティロッカーシステムの全体構成図Overall configuration diagram of a security locker system according to the second embodiment 第2実施形態に係るレジスタの概略構成を示すブロック図Block diagram showing a schematic configuration of a register according to the second embodiment 第2実施形態に係るセキュリティロッカーの概略構成を示すブロック図Block diagram showing a schematic configuration of a security locker according to a second embodiment
 前記課題を解決するためになされた第1の発明は、電子錠により施錠および解錠が行われる保管庫装置と、本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備え、前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を照合部に実行させ、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定する構成とする。 The first invention, which has been made to solve the above-mentioned problems, is a storage device that is locked and unlocked by an electronic lock, and a registration device that performs processing related to user registration for registering user information necessary for personal authentication. a device, a server device that acquires a face image for registration by photographing a user's face via the registration device at the time of the user registration, and issues a code image to be issued to the user; an authentication device that acquires at least one of a face image for authentication photographing a person's face and the code image presented by the user, and when unlocking the storage device, the personal authentication is performed. at least one of face matching for comparing the face image for registration and the face image for authentication, and code matching for comparing the code image delivered to the user and the code image presented by the user; It is configured such that it is executed by a collation unit, and based on the result of the collation, it is determined whether or not the storage device can be unlocked.
 これによると、本人認証のために顔照合およびコード照合が行われる。このため、例えば、顔照合で誤照合が発生した場合でも、コード照合で一致の結果が得られれば、本人認証が成功するように運用することができる。これにより、保管庫に預け入れた物品を取り出す際の利用者の使い勝手を高めることができる。一方、顔照合とコード照合との両方で一致の結果が得られなければ、本人認証が成功しないように運用することができる。これにより、本人認証に高いセキュリティ性を確保することができる。 According to this, face matching and code matching are performed for personal authentication. Therefore, for example, even if an erroneous collation occurs in face collation, if a matching result is obtained in code collation, it is possible to operate such that personal authentication succeeds. As a result, it is possible to improve usability for the user when taking out an article deposited in the storage. On the other hand, if a matching result is not obtained in both face matching and code matching, it can be operated such that personal authentication will not succeed. As a result, high security can be ensured for personal authentication.
 また、第2の発明は、前記照合部は、前記保管庫装置の収容部の識別情報と、前記登録用の顔画像と、利用者に交付した前記コード画像とを対応付けて管理する構成とする。 In a second aspect of the invention, the verification unit manages identification information of the storage unit of the storage device, the face image for registration, and the code image issued to the user in association with each other. do.
 これによると、保管庫装置の解錠のための本人認証に必要な情報を効率よく管理することができる。 According to this, it is possible to efficiently manage the information necessary for personal authentication for unlocking the storage device.
 また、第3の発明は、前記照合部は、前記顔照合および前記コード照合の各照合結果に基づいて解錠の可否を判定する際の判定方法に関する設定として、前記顔照合および前記コード照合の両方で一致の結果が得られた場合に認証成功と判定するAND認証と、前記顔照合および前記コード照合のいずれか一方で一致の結果が得られた場合に認証成功と判定するOR認証とのいずれかを選択する設定を管理する構成とする。 In a third aspect of the present invention, the collation unit may set the face collation and the code collation as a setting related to a judgment method when judging whether or not unlocking is possible based on each collation result of the face collation and the code collation. AND authentication, in which it is determined that authentication is successful when a match is obtained in both, and OR authentication, in which authentication is determined to be successful when a match is obtained in either the face collation or the code collation. It is configured to manage settings for selecting either one.
 これによると、AND認証とすると、セキュリティ性を高めることができる。一方、OR認証とすると、利用者の利便性を高めることができる。また、OR認証とすると、一方の照合で一致の結果が得られた場合に他方の照合を省略することで、処理負荷を軽減することができる。 According to this, AND authentication can improve security. On the other hand, if OR authentication is used, user convenience can be enhanced. In addition, if OR authentication is used, processing load can be reduced by omitting the other collation when matching results are obtained in one collation.
 また、第4の発明は、前記保管庫装置は、前記登録装置および前記認証装置を含み、前記サーバ装置は、前記利用者登録の際に、前記登録装置を兼用する前記保管庫装置を介して、前記登録用の顔画像を取得し、前記保管庫装置の収容物の取り出しの際に、前記認証装置を兼用する前記保管庫装置を介して、前記認証用の顔画像と、利用者が提示した前記コード画像とを取得する構成とする。 Further, in a fourth aspect of the invention, the storage device includes the registration device and the authentication device, and the server device, at the time of the user registration, uses the storage device which also serves as the registration device. a user presents the face image for authentication and the face image for authentication via the storage device that also serves as the authentication device when taking out the contents of the storage device. It is configured to acquire the code image and the code image.
 これによると、保管庫装置が、登録装置および認証装置を兼用するため、システム構成を簡素化することができる。なお、保管庫装置が認証装置を兼用し、登録装置が保管庫装置とは別に設けられた構成でもよい。 According to this, the storage device serves both as a registration device and an authentication device, so the system configuration can be simplified. The storage device may also serve as the authentication device, and the registration device may be provided separately from the storage device.
 また、第5の発明は、前記サーバ装置は、発行された前記コード画像を利用者に交付するため、利用者が所持する携帯端末に前記コード画像を送信する構成とする。 Further, in a fifth invention, the server device is configured to transmit the issued code image to a mobile terminal possessed by the user in order to deliver the issued code image to the user.
 これによると、利用者は、認証装置に対して、コード画像が表示された携帯端末の画面を提示することで、簡便に本人認証を受けることができる。 According to this, the user can easily be authenticated by presenting the screen of the mobile terminal on which the code image is displayed to the authentication device.
 また、第6の発明は、前記登録装置は、発行された前記コード画像を利用者に交付するため、印刷装置により前記コード画像が印刷されたシートを出力する構成とする。 In a sixth aspect, the registration device outputs a sheet on which the code image is printed by a printing device in order to deliver the issued code image to the user.
 これによると、利用者は、認証装置に対して、コード画像が印刷されたシートを提示することで、簡便に本人認証を受けることができる。 According to this, the user can easily be authenticated by presenting the sheet on which the code image is printed to the authentication device.
 また、第7の発明は、前記コード画像は、二次元コードまたは一次元コードである構成とする。 A seventh invention is configured such that the code image is a two-dimensional code or a one-dimensional code.
 これによると、コード画像の読み取りを精度よく行うことができる。 According to this, the code image can be read with high accuracy.
 また、第8の発明は、電子錠により施錠および解錠が行われる保管庫装置と、本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備えた保管庫システムにおいて、前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を行い、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定する構成とする。 An eighth aspect of the invention includes a storage device that is locked and unlocked by an electronic lock, a registration device that performs processing related to user registration for registering user information required for personal authentication, and the user registration device. a server device for issuing a code image to be issued to the user, and a server device for acquiring a face image for registration by photographing the face of the user via the registration device, and authentication by photographing the face of the user and an authentication device that acquires at least one of the face image of the user and the code image presented by the user. performing at least one of face matching for comparing the face image for registration and the face image for authentication, and code matching for comparing the code image delivered to the user and the code image presented by the user; Based on the collation result, it is configured to determine whether or not the storage device can be unlocked.
 これによると、第1の発明と同様に、保管庫に預け入れた物品を取り出す際の利用者の使い勝手が良く、また、本人認証に高いセキュリティ性を確保することができる。 According to this, as with the first invention, it is easy for the user to take out an item deposited in the safe, and high security can be ensured for personal authentication.
 以下、本開示の実施の形態を、図面を参照しながら説明する。 Hereinafter, embodiments of the present disclosure will be described with reference to the drawings.
(第1実施形態)
 図1は、第1実施形態に係るセキュリティロッカーシステムの全体構成図である。
(First embodiment)
FIG. 1 is an overall configuration diagram of a security locker system according to the first embodiment.
 このセキュリティロッカーシステム(保管庫システム)は、セキュリティロッカー1(保管庫装置、登録装置、認証装置)と、管理サーバ2(サーバ装置)と、管理端末3と、携帯端末4とを備えている。セキュリティロッカー1、管理サーバ2、管理端末3、および携帯端末4は、ネットワークを介して接続されている。 This security locker system (storage system) includes a security locker 1 (storage device, registration device, authentication device), a management server 2 (server device), a management terminal 3, and a mobile terminal 4. The security locker 1, management server 2, management terminal 3, and mobile terminal 4 are connected via a network.
 このセキュリティロッカーシステムでは、利用者が荷物を引き取る際に、その利用者が荷物を預け入れた本人であることを確認する本人認証が行われる。本人認証が成功すると、セキュリティロッカー1が解錠され、利用者は、預けた荷物を引き取ることができる。 In this security locker system, when a user picks up their luggage, personal authentication is performed to confirm that the user is the person who deposited the luggage. If the personal authentication succeeds, the security locker 1 is unlocked and the user can pick up the checked luggage.
 本実施形態では、本人認証として、顔照合と二次元コード照合とが行われる。顔照合では、荷物預け入れ時に撮影された利用者の顔画像(登録用の顔画像)と、荷物引き取り時に撮影された利用者の顔画像(認証用の顔画像)とが照合される。二次元コード照合では、荷物預け入れ時に利用者に交付した二次元コードと、荷物引き取り時に利用者が提示した二次元コードとが照合される。二次元コードは、例えばQRコード(登録商標)であり、提示した人物が荷物を預け入れた本人であることを証明するものである。二次元コードは、利用者登録の際に管理サーバ2で発行される。 In this embodiment, face matching and two-dimensional code matching are performed as personal authentication. In face matching, the user's face image (face image for registration) photographed at the time of baggage deposit and the user's face image (face image for authentication) photographed at the time of baggage pickup are collated. In the two-dimensional code matching, the two-dimensional code issued to the user when depositing the baggage is compared with the two-dimensional code presented by the user when picking up the baggage. The two-dimensional code is, for example, a QR code (registered trademark), which proves that the person presenting the code is the person who checked in the baggage. The two-dimensional code is issued by the management server 2 at the time of user registration.
 セキュリティロッカー1は、本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行うレジスタ(登録装置)として機能し、荷物預け入れ時に、利用者の顔を撮影することで取得した利用者の顔画像(登録用の顔画像)を管理サーバ2に送信する。 The security locker 1 functions as a register (registration device) that performs processing related to user registration for registering user information necessary for personal authentication. to the management server 2 (face image for registration).
 また、セキュリティロッカー1は、本人認証に関する処理を行うチェッカー(認証装置)として機能し、荷物引き取り時に、利用者の顔を撮影することで取得した利用者の顔画像(認証用の顔画像)を管理サーバ2に送信する。また、セキュリティロッカー1は、荷物引き取り時に、利用者が提示した二次元コードを管理サーバ2に送信する。 In addition, the security locker 1 functions as a checker (authentication device) that performs processing related to personal authentication, and captures the user's face image (authentication face image) obtained by photographing the user's face when the package is picked up. Send to management server 2 . In addition, the security locker 1 transmits the two-dimensional code presented by the user to the management server 2 when picking up the package.
 管理サーバ2は、荷物預け入れ時に、セキュリティロッカー1から利用者の顔画像(登録用の顔画像)などを取得して、利用者登録処理を行う。このとき、管理サーバ2は、利用者に交付する二次元コードを発行する。具体的には、管理サーバ2は、セキュリティロッカー1において、二次元コードが印刷されたシートを出力させる。また、管理サーバ2は、二次元コードを配信するWebサイトにアクセスするためのリンク情報(例えばWebページのURL)を含む電子メールを、利用者が所持する携帯端末4に送信する。二次元コードが印刷されたシートや携帯端末4は二次元コードの媒体となり、この二次元コードの媒体を、荷物引き取り時に利用者がセキュリティロッカー1に提示する。なお、二次元コードを配信するWebサイトは、管理サーバ2により構築されるが、管理サーバ2以外のサーバ装置により構築されてもよい。 The management server 2 acquires the user's face image (face image for registration) from the security locker 1 at the time of depositing the luggage, and performs user registration processing. At this time, the management server 2 issues a two-dimensional code to be issued to the user. Specifically, the management server 2 causes the security locker 1 to output a sheet on which the two-dimensional code is printed. The management server 2 also sends an e-mail containing link information (for example, the URL of the web page) for accessing the website that distributes the two-dimensional code to the mobile terminal 4 owned by the user. The sheet on which the two-dimensional code is printed and the portable terminal 4 serve as a two-dimensional code medium, and the user presents the two-dimensional code medium to the security locker 1 when picking up the baggage. The website that distributes the two-dimensional code is constructed by the management server 2, but may be constructed by a server device other than the management server 2. FIG.
 また、管理サーバ2は、荷物引き取り時に、セキュリティロッカー1から利用者の顔画像(認証用の顔画像)と二次元コードとを取得して、本人認証として、顔照合処理および二次元コード照合処理を行う。本人認証が成功して解錠を許可する判定が行われると、解錠許可通知が管理サーバ2からセキュリティロッカー1に送信され、セキュリティロッカー1で解錠が行われる。一方、本人認証が失敗して解錠を許可しない判定が行われると、解錠不許可通知が管理サーバ2からセキュリティロッカー1に送信され、セキュリティロッカー1では施錠状態が保持される。 In addition, the management server 2 acquires the user's face image (face image for authentication) and the two-dimensional code from the security locker 1 when picking up the package, and performs face verification processing and two-dimensional code verification processing as identity verification. I do. When the personal authentication succeeds and it is determined that unlocking is permitted, an unlocking permission notification is sent from the management server 2 to the security locker 1, and the security locker 1 unlocks. On the other hand, when personal authentication fails and unlocking is not permitted, a notice of unlocking disapproval is sent from the management server 2 to the security locker 1, and the security locker 1 maintains the locked state.
 管理端末3は、管理者が操作するものであり、PCなどで構成される。管理端末3では、管理サーバ2で行われる処理に関する条件などを設定するための操作が管理者により行われる。 The management terminal 3 is operated by an administrator and is composed of a PC or the like. On the management terminal 3 , an administrator performs an operation for setting conditions related to processing performed by the management server 2 .
 携帯端末4は、利用者が所持するスマートフォンなどである。携帯端末4は、利用者登録時に利用者に交付される二次元コードの媒体として機能する。具体的には、携帯端末4では、管理サーバ2から配信されるリンク情報に基づいて、Webブラウザを用いてWebサイトにアクセスすることで、二次元コードが画面表示される。 The mobile terminal 4 is a smartphone or the like owned by the user. The mobile terminal 4 functions as a medium for a two-dimensional code issued to the user at the time of user registration. Specifically, on the mobile terminal 4, the two-dimensional code is displayed on the screen by accessing the website using the web browser based on the link information distributed from the management server 2. FIG.
 なお、本実施形態では、荷物引き取り時に利用者が荷物を預けた本人であることを証明する手段としてコード画像、具体的には、QRコード(登録商標)などの二次元コードを利用者に交付するが、コード画像は、二次元コードに限定されず、バーコードなどの一次元コードでもよい。 In this embodiment, a code image, specifically, a two-dimensional code such as a QR code (registered trademark) is issued to the user as a means of certifying that the user is the person who deposited the baggage when picking up the baggage. However, the code image is not limited to a two-dimensional code, and may be a one-dimensional code such as a bar code.
 次に、セキュリティロッカー1について説明する。図2は、セキュリティロッカー1の外観を示す正面図である。 Next, security locker 1 will be explained. FIG. 2 is a front view showing the appearance of the security locker 1. FIG.
 セキュリティロッカー1は、利用者の荷物を収容するロッカーボックス5(収納部)を複数備えている。また、セキュリティロッカー1は、カメラ11と、人感センサ12と、ディスプレイ13,14と、プリンタ15(印刷装置)と、電子錠16とを備えている。 The security locker 1 has a plurality of locker boxes 5 (storage units) that store the user's luggage. The security locker 1 also includes a camera 11 , a motion sensor 12 , displays 13 and 14 , a printer 15 (printing device), and an electronic lock 16 .
 カメラ11は、荷物預け入れ時に、利用者の顔を撮影する。また、カメラ11は、荷物引き取り時に、利用者の顔を撮影する。さらに、カメラ11は、荷物引き取り時に、利用者の顔と共に、利用者が提示する二次元コード、具体的には、二次元コードが印刷されたシートや、二次元コードが表示された携帯端末4の画面を撮影する。 The camera 11 takes a picture of the user's face when the luggage is checked in. Also, the camera 11 photographs the user's face when the baggage is picked up. In addition, the camera 11 can detect the two-dimensional code presented by the user together with the user's face when the package is picked up. screen.
 人感センサ12は、人物がセキュリティロッカー1に接近したことを検知する。人感センサ12により人物が検知されると、ディスプレイ13,14の画面表示が開始される。 The human sensor 12 detects that a person has approached the security locker 1. When the human sensor 12 detects a person, screen display on the displays 13 and 14 is started.
 ディスプレイ13は、荷物預け入れ時に利用者登録に関する画面を表示する。また、ディスプレイ13は、荷物引き取り時に本人認証(顔照合および二次元コード照合)に関する画面を表示する。なお、このディスプレイ13は、タッチパネルで構成され、利用者が画面操作を行うことができる。 The display 13 displays a screen regarding user registration when baggage is deposited. Further, the display 13 displays a screen regarding personal identification (face verification and two-dimensional code verification) when picking up the parcel. The display 13 is composed of a touch panel, and the user can operate the screen.
 ディスプレイ14は、通常時は、広告や天気予報などのコンテンツを表示するデジタルサイネージとして動作する。一方、セキュリティロッカー1を利用する人物が検知されると、セキュリティロッカー1に関する案内画面、例えば、荷物預け入れ時に利用者が選択したロッカーボックス5の位置を案内する画面や、荷物引き取り時に利用者が利用中のロッカーボックス5の位置を案内する画面が表示される。 The display 14 normally operates as a digital signage that displays content such as advertisements and weather forecasts. On the other hand, when a person using the security locker 1 is detected, a guidance screen related to the security locker 1, for example, a screen guiding the position of the locker box 5 selected by the user when depositing luggage, or a screen used by the user when picking up luggage, is displayed. A screen for guiding the position of the locker box 5 inside is displayed.
 プリンタ15は、荷物預け入れ時に、二次元コードが印刷されたシートを出力する。この二次元コードが印刷されたシートは、荷物引き取り時に利用者がカメラ11の前に提示することで、管理サーバ2において二次元コード照合が行われる。 The printer 15 outputs a sheet on which the two-dimensional code is printed when the baggage is checked in. When the user presents the sheet on which the two-dimensional code is printed in front of the camera 11 when picking up the package, the two-dimensional code is verified by the management server 2 .
 電子錠16は、ロッカーボックス5の扉の施錠および解錠を行う。 The electronic lock 16 locks and unlocks the door of the locker box 5.
 なお、本実施形態では、セキュリティロッカー1(保管庫装置)に、複数のロッカーボックス5(収納部)が設けられているが、このように保管庫装置が複数の収容部を有する構成に限定されず、収容部を1つだけ有する構成も可能である。例えば、保管庫装置が、事業所などにおいて建物内の部屋や車両の鍵を保管するキーボックスである場合、収容部が1つだけの場合がある。この場合、1人または複数の利用者がキーボックスを利用し、この利用者の情報が予め登録される。 In this embodiment, the security locker 1 (storage device) is provided with a plurality of locker boxes 5 (storage units). Instead, it is also possible to have a configuration having only one accommodating portion. For example, if the storage device is a key box that stores keys for rooms or vehicles in a building, there may be only one storage unit. In this case, one or more users use the key box, and information on these users is registered in advance.
 次に、セキュリティロッカー1の概略構成について説明する。図3は、セキュリティロッカー1の概略構成を示すブロック図である。 Next, a schematic configuration of the security locker 1 will be described. FIG. 3 is a block diagram showing a schematic configuration of the security locker 1. As shown in FIG.
 セキュリティロッカー1は、カメラ11、人感センサ12、ディスプレイ13,14、プリンタ15、および電子錠16の他に、通信部17と、記憶部18と、プロセッサ19とを備えている。 The security locker 1 includes a camera 11, a motion sensor 12, displays 13 and 14, a printer 15, and an electronic lock 16, as well as a communication section 17, a storage section 18, and a processor 19.
 通信部17は、ネットワークを介して管理サーバ2と通信を行う。 The communication unit 17 communicates with the management server 2 via the network.
 記憶部18は、プロセッサ19で実行されるプログラムなどを記憶する。 The storage unit 18 stores programs and the like executed by the processor 19 .
 プロセッサ19は、記憶部18に記憶されたプログラムを実行することで各種の処理を行う。本実施形態では、プロセッサ19が、顔画像取得処理、利用者登録要求処理、二次元コード交付処理、二次元コード取得処理、本人認証要求処理、扉開閉制御処理、およびGUI制御処理などを行う。 The processor 19 performs various processes by executing programs stored in the storage unit 18 . In this embodiment, the processor 19 performs facial image acquisition processing, user registration request processing, two-dimensional code issuing processing, two-dimensional code acquisition processing, personal authentication request processing, door opening/closing control processing, GUI control processing, and the like.
 顔画像取得処理では、プロセッサ19が、荷物預け入れ時において、カメラ11の撮影画像から人物の顔を検出して、撮影画像から顔領域を切り出して、利用者の顔画像(登録用の顔画像)を取得する。また、プロセッサ19が、荷物引き取り時において、カメラ11の撮影画像から人物の顔を検出して、撮影画像から顔領域を切り出して、利用者の顔画像(認証用の顔画像)を取得する。 In the facial image acquisition process, the processor 19 detects a person's face from the image captured by the camera 11 at the time of baggage check-in, cuts out the facial area from the captured image, and obtains the user's face image (face image for registration). to get In addition, the processor 19 detects a person's face from the photographed image of the camera 11 when picking up the parcel, cuts out the face area from the photographed image, and acquires the user's face image (face image for authentication).
 利用者登録要求処理では、プロセッサ19が、利用者登録要求を通信部17から管理サーバ2に送信する。利用者登録要求には、利用者が利用を希望するロッカーボックス5のボックスIDおよび利用者の顔画像が含まれる。管理サーバ2では、利用者登録要求の受信に応じて、利用者に関する情報を登録する利用者登録に関する処理が行われる。また、管理サーバ2では、利用者に交付する二次元コードを発行する処理が行われる。 In the user registration request process, the processor 19 transmits a user registration request from the communication unit 17 to the management server 2. The user registration request includes the box ID of the locker box 5 that the user wishes to use and the face image of the user. Upon receiving the user registration request, the management server 2 performs user registration processing for registering information about the user. Further, the management server 2 performs processing for issuing a two-dimensional code to be issued to the user.
 二次元コード交付処理では、プロセッサ19が、荷物預け入れ時において、管理サーバ2で発行された二次元コードを利用者に交付する。具体的には、第1の方法として、プリンタ15を制御して二次元コードが印刷されたシートを出力する。また、第2の方法として、管理サーバ2より、二次元コード交付処理として、二次元コードを表示するWebサイトにアクセスするためのリンク情報を含む電子メールを携帯端末4に送信する方法を採用することができる。そして、二次元コードを利用者に交付する方法として、印刷装置による二次元コードの印刷と、利用者が所持する携帯端末への二次元コードの送信との少なくともいずれかを選択する利用者の操作を受け付ける画面をディスプレイに表示させ、二次元コードの交付方法(印刷および送信)は、利用者が選択することができる。また、Bluetooth(登録商標)などの近距離無線通信を利用してセキュリティロッカー1から携帯端末4に二次元コードが送信されるものでもよい。 In the two-dimensional code issuing process, the processor 19 issues the two-dimensional code issued by the management server 2 to the user at the time of luggage deposit. Specifically, as a first method, the printer 15 is controlled to output a sheet on which the two-dimensional code is printed. As a second method, a method is adopted in which an e-mail including link information for accessing a website displaying a two-dimensional code is sent from the management server 2 to the mobile terminal 4 as the two-dimensional code issuing process. be able to. Then, as a method of delivering the two-dimensional code to the user, an operation by the user to select at least one of printing the two-dimensional code by a printing device and transmitting the two-dimensional code to the portable terminal owned by the user. A screen for accepting the code is displayed on the display, and the method of issuing the two-dimensional code (printing or sending) can be selected by the user. Alternatively, the two-dimensional code may be transmitted from the security locker 1 to the mobile terminal 4 using short-range wireless communication such as Bluetooth (registered trademark).
 二次元コード取得処理では、プロセッサ19が、荷物引き取り時において、利用者が二次元コード媒体を用いて提示した二次元コードを取得する。具体的には、カメラ11の撮影画像から二次元コードの領域を検知して、撮影画像から二次元コードの領域を切り出して、二次元コードの画像を取得し、その二次元コードの画像の読み取りにより二次元コード情報(二次元コードの画像に格納された情報)を取得する。なお、二次元コードの画像の読み取りは、管理サーバ2で行われるものとしてもよい。 In the two-dimensional code acquisition process, the processor 19 acquires the two-dimensional code presented by the user using the two-dimensional code medium when picking up the parcel. Specifically, the two-dimensional code area is detected from the captured image of the camera 11, the two-dimensional code area is cut out from the captured image, the two-dimensional code image is obtained, and the two-dimensional code image is read. acquires two-dimensional code information (information stored in a two-dimensional code image). Note that the management server 2 may read the image of the two-dimensional code.
 本人認証要求処理では、プロセッサ19が、本人認証要求を通信部17から管理サーバ2に送信する。管理サーバ2では、本人認証要求の受信に応じて、本人認証(顔照合および二次元コード照合)が行われ、本人認証の成否に応じて、解錠許可通知(認証成功)または解錠不許可通知(認証失敗)が管理サーバ2からセキュリティロッカー1に送信される。 In the personal authentication request process, the processor 19 transmits a personal authentication request from the communication unit 17 to the management server 2. Upon receiving the personal authentication request, the management server 2 performs personal authentication (face matching and two-dimensional code matching). A notification (authentication failure) is sent from the management server 2 to the security locker 1 .
 扉開閉制御処理では、プロセッサ19が、管理サーバ2からの指示に応じて、ロッカーボックス5の扉の開閉を制御する。具体的には、管理サーバ2から解錠許可通知を受信すると、電子錠16を制御してロッカーボックス5を解錠し、解錠不許可通知を受信すると、ロッカーボックス5の施錠状態を保持する。 In the door opening/closing control process, the processor 19 controls opening/closing of the door of the locker box 5 according to instructions from the management server 2. Specifically, when an unlocking permission notification is received from the management server 2, the electronic lock 16 is controlled to unlock the locker box 5, and when an unlocking disapproval notification is received, the locked state of the locker box 5 is maintained. .
 GUI制御処理では、プロセッサ19が、管理サーバ2から配信される利用者登録および本人認証に関する画面をディスプレイ13に表示する。また、ディスプレイ13(ここでは、タッチパネル)の入力機能を用いた利用者の入力操作に応じて、入力情報を取得するとともに画面制御を行う。 In the GUI control process, the processor 19 displays on the display 13 a screen regarding user registration and personal authentication distributed from the management server 2. Further, according to the user's input operation using the input function of the display 13 (here, the touch panel), input information is acquired and screen control is performed.
 次に、管理サーバ2の概略構成について説明する。図4は、管理サーバ2の概略構成を示すブロック図である。 Next, a schematic configuration of the management server 2 will be described. FIG. 4 is a block diagram showing a schematic configuration of the management server 2. As shown in FIG.
 管理サーバ2は、通信部21と、記憶部22と、プロセッサ23と、を備えている。 The management server 2 includes a communication unit 21, a storage unit 22, and a processor 23.
 通信部21は、ネットワークを介してセキュリティロッカー1、管理端末3および携帯端末4と通信を行う。 The communication unit 21 communicates with the security locker 1, management terminal 3, and mobile terminal 4 via the network.
 記憶部22は、プロセッサ23で実行されるプログラムなどを記憶する。また、記憶部22は、利用者管理テーブルの登録情報(利用者管理情報)を記憶する。利用者管理テーブルには、本人認証に必要な利用者の情報が登録される(図5参照)。 The storage unit 22 stores programs and the like executed by the processor 23 . The storage unit 22 also stores registration information (user management information) in the user management table. User information required for personal authentication is registered in the user management table (see FIG. 5).
 プロセッサ23は、記憶部22に記憶されたプログラムを実行することで各種の処理を行う。本実施形態では、プロセッサ23が、顔特徴抽出処理、二次元コード生成処理、情報管理処理、二次元コード交付処理、顔照合処理、二次元コード照合処理、解錠可否判定処理、および解錠制御処理などを行う。顔特徴抽出処理、二次元コード生成処理、および情報管理処理は、利用者登録に関する処理である。顔特徴抽出処理、顔照合処理、二次元コード照合処理、および解錠可否判定処理は、本人認証に関する処理である。 The processor 23 performs various processes by executing programs stored in the storage unit 22 . In this embodiment, the processor 23 performs facial feature extraction processing, two-dimensional code generation processing, information management processing, two-dimensional code issuance processing, face matching processing, two-dimensional code matching processing, unlockability determination processing, and unlocking control. processing, etc. Facial feature extraction processing, two-dimensional code generation processing, and information management processing are processing related to user registration. The facial feature extraction process, face collation process, two-dimensional code collation process, and unlockability determination process are processes related to personal authentication.
 顔特徴抽出処理では、プロセッサ23が、荷物預け入れ時および荷物引き取り時においてセキュリティロッカー1から取得した利用者の顔画像から顔特徴情報を抽出する。 In the facial feature extraction process, the processor 23 extracts facial feature information from the user's facial image obtained from the security locker 1 at the time of baggage check-in and baggage pickup.
 二次元コード発行処理では、プロセッサ23が、荷物預け入れ時において、利用者に交付する二次元コードを発行(生成)する。二次元コードには、荷物を預け入れた本人であることを証明する特定情報が格納される。特定情報は、他人に交付される二次元コードと現実的に重複しない情報、例えば乱数である。 In the two-dimensional code issuing process, the processor 23 issues (generates) a two-dimensional code to be issued to the user when the luggage is checked in. The two-dimensional code stores specific information that proves the identity of the person who checked in the baggage. The specific information is information, such as a random number, that does not actually overlap with the two-dimensional code that is delivered to others.
 情報管理処理では、プロセッサ23が、荷物預け入れ時に、利用者が利用を希望するロッカーボックス5のボックスID(番号)と、顔特徴抽出処理で取得した利用者の顔特徴情報と、二次元コード発行処理で発行した二次元コードとを利用者管理テーブルに登録する。なお、利用者管理テーブルには、この他に利用者に関する情報としてメールアドレスなどが登録される。 In the information management process, the processor 23 collects the box ID (number) of the locker box 5 that the user desires to use, the user's facial feature information acquired in the facial feature extraction process, and the two-dimensional code issuance. The two-dimensional code issued in the process is registered in the user management table. In the user management table, mail addresses and the like are also registered as information related to users.
 二次元コード交付処理では、プロセッサ23が、利用者に交付された二次元コードを表示するWebサイトにアクセスするためのリンク情報を含む電子メールを、通信部21から携帯端末4に送信する。なお、二次元コードそのものを含む電子メールを携帯端末4に送信してもよい。 In the two-dimensional code delivery process, the processor 23 sends an e-mail from the communication unit 21 to the mobile terminal 4, including link information for accessing the website displaying the two-dimensional code delivered to the user. Note that an e-mail including the two-dimensional code itself may be sent to the mobile terminal 4 .
 顔照合処理では、プロセッサ23が、荷物引き取り時に、顔特徴抽出処理で取得した利用者の顔特徴情報と、利用者管理テーブルに登録された顔特徴情報とを照合する。 In the face matching process, the processor 23 matches the user's facial feature information acquired in the facial feature extraction process with the facial feature information registered in the user management table when the parcel is picked up.
 二次元コード照合処理では、プロセッサ23が、荷物引き取り時に、セキュリティロッカー1から取得した二次元コードと、利用者管理テーブルに登録された二次元コードとを照合する。 In the two-dimensional code matching process, the processor 23 compares the two-dimensional code acquired from the security locker 1 with the two-dimensional code registered in the user management table when picking up the package.
 解錠可否判定処理では、プロセッサ23が、顔照合処理および二次元コード照合処理の各照合結果に基づいて、本人認証の成否を判定し、その本人認証の成否に基づいて、利用者が利用中のロッカーボックス5の解錠の可否、すなわち、解錠を許可するか否かを判定する。本実施形態では、管理者が、認証形態としてAND認証とOR認証とのいずれかを選択することができる。AND認証では、顔照合および二次元コード照合の両方で一致の結果が得られた場合に本人認証が成功したものと判定される。OR認証では、顔照合および二次元コード照合のいずれか一方で一致の結果が得られた場合に本人認証が成功したものと判定される。 In the unlockability determination process, the processor 23 determines whether or not the personal authentication is successful based on each matching result of the face matching process and the two-dimensional code matching process. It is determined whether or not the locker box 5 can be unlocked, that is, whether or not unlocking is permitted. In this embodiment, the administrator can select either AND authentication or OR authentication as the authentication form. In AND authentication, it is determined that personal authentication has succeeded when matching results are obtained in both face matching and two-dimensional code matching. In OR authentication, when a matching result is obtained from either face matching or two-dimensional code matching, it is determined that personal authentication has succeeded.
 解錠制御処理では、プロセッサ23が、セキュリティロッカー1における電子錠16の解錠を制御する。具体的には、荷物引き取り時、解錠可否判定処理の判定結果、すなわち、解錠を許可するか否かに応じて、解錠許可通知または解錠不許可通知を、通信部21からセキュリティロッカー1に送信する。 In the unlocking control process, the processor 23 controls unlocking of the electronic lock 16 in the security locker 1. Specifically, when the package is picked up, an unlocking permission notification or an unlocking non-permission notification is sent from the communication unit 21 according to the determination result of the unlocking permission/prohibition determination process, that is, whether unlocking is permitted or not. Send to 1.
 ところで、本実施形態では、管理サーバ2(サーバ装置)が顔照合処理および二次元コード照合処理を行う照合部であるが、認証装置としてのセキュリティロッカー1が顔照合処理および二次元コード照合処理を行う照合部であってもよい。また、本実施形態では、管理サーバ2が解錠可否判定処理を行うが、管理サーバ2以外の他のサーバが解錠可否判定処理を行ってもよく、さらに、認証装置としてのセキュリティロッカー1が解錠可否判定処理を行ってもよい。 By the way, in the present embodiment, the management server 2 (server device) is a matching unit that performs face matching processing and two-dimensional code matching processing, but the security locker 1 as an authentication device performs face matching processing and two-dimensional code matching processing. It may be a collating unit that performs Further, in the present embodiment, the management server 2 performs the unlockability determination process, but a server other than the management server 2 may perform the unlockability determination process. An unlockability determination process may be performed.
 次に、セキュリティロッカー1および管理サーバ2において荷物預け入れ時に行われる処理について説明する。図5は、セキュリティロッカー1および管理サーバ2において荷物預け入れ時に行われる処理の概要を示す説明図である。 Next, the processing performed at the security locker 1 and the management server 2 when depositing luggage will be explained. FIG. 5 is an explanatory diagram showing an overview of the processing performed in the security locker 1 and management server 2 when luggage is deposited.
 荷物預け入れ時には、セキュリティロッカー1および管理サーバ2において、セキュリティロッカー1を利用するための利用者登録に係る処理が行われる。また、セキュリティロッカー1および管理サーバ2では、二次元コードを発行して利用者に交付する処理が行われる。なお、利用者登録に係る処理は、利用者の携帯端末4にインストールしたアプリケーション等を用いて、セキュリティロッカー1の利用場所以外で事前に行われるものとしてもよい。 When depositing luggage, the security locker 1 and the management server 2 perform user registration processing for using the security locker 1. Further, the security locker 1 and the management server 2 perform a process of issuing a two-dimensional code and delivering it to the user. The user registration process may be performed in advance using an application or the like installed on the mobile terminal 4 of the user at a location other than the location where the security locker 1 is used.
 具体的には、まず、セキュリティロッカー1では、カメラ11の撮影画像から利用者の顔画像を取得し(顔画像取得処理)、その利用者の顔画像を管理サーバ2に送信する。また、セキュリティロッカー1では、利用者に、ディスプレイ13を用いて利用を希望するロッカーボックス5を選択させ、その利用者の画面操作に応じてロッカーボックス5のボックスIDを取得し、そのボックスIDを管理サーバ2に送信する。 Specifically, first, the security locker 1 acquires the user's face image from the image captured by the camera 11 (face image acquisition processing) and transmits the user's face image to the management server 2 . In addition, the security locker 1 allows the user to select the desired locker box 5 using the display 13, acquires the box ID of the locker box 5 according to the user's screen operation, and stores the box ID. Send to management server 2 .
 管理サーバ2では、セキュリティロッカー1から受信した利用者の顔画像から顔特徴情報を抽出する(顔特徴抽出処理)。また、管理サーバ2では、利用者に交付する二次元コードを発行する(二次元コード発行処理)。そして、管理サーバ2では、セキュリティロッカー1から受信したロッカーボックス5のボックスID(収容部の識別情報)と、利用者の顔特徴情報と、利用者に交付する二次元コードとを対応付けて、利用者管理テーブルに登録する(情報管理処理)。なお、利用者管理テーブルに登録される顔画像に関する情報は、顔特徴情報の他に顔画像そのものでもよい。 The management server 2 extracts facial feature information from the user's facial image received from the security locker 1 (facial feature extraction processing). Also, the management server 2 issues a two-dimensional code to be issued to the user (two-dimensional code issuing process). Then, the management server 2 associates the box ID of the locker box 5 received from the security locker 1 (identification information of the storage unit) with the user's facial feature information and the two-dimensional code issued to the user, Register in the user management table (information management processing). The information about the face image registered in the user management table may be the face image itself in addition to the facial feature information.
 また、管理サーバ2では、利用者が二次元コードの交付方法として送信を選択した場合、通信部21により、二次元コードを配信するWebサイトにアクセスするためのリンク情報(例えばWebページのURL)を含む電子メールを携帯端末4に送信する(二次元コード交付処理)。携帯端末4では、Webブラウザを用いてリンク情報に基づいてWebサイトにアクセスすることで、二次元コードが画面表示される。なお、利用者登録の際に、セキュリティロッカー1において、メールアドレスの入力画面を表示させて、携帯端末4のメールアドレスを利用者に入手させればよい。 In addition, in the management server 2, when the user selects transmission as the delivery method of the two-dimensional code, the communication unit 21 transmits link information (for example, the URL of the web page) for accessing the website that distributes the two-dimensional code. to the portable terminal 4 (two-dimensional code issuing process). On the mobile terminal 4, the two-dimensional code is displayed on the screen by accessing the website based on the link information using the web browser. When registering as a user, the security locker 1 displays a screen for entering an e-mail address, and allows the user to obtain the e-mail address of the mobile terminal 4 .
 また、セキュリティロッカー1では、利用者が二次元コードの交付方法として印刷を選択した場合、二次元コードを管理サーバ2から取得して、プリンタ15により二次元コードが印刷されたシートを出力する(二次元コード交付処理)。 Further, in the security locker 1, when the user selects printing as the method of issuing the two-dimensional code, the two-dimensional code is obtained from the management server 2, and a sheet on which the two-dimensional code is printed is output by the printer 15 ( Two-dimensional code issuing process).
 次に、セキュリティロッカー1において荷物預け入れ時に行われる利用者の操作について説明する。図6は、荷物預け入れ時にセキュリティロッカー1のディスプレイ13に表示される画面を示す説明図である。 Next, the operations performed by the user when depositing luggage in the security locker 1 will be explained. FIG. 6 is an explanatory diagram showing a screen displayed on the display 13 of the security locker 1 when luggage is deposited.
 セキュリティロッカー1のディスプレイ13には、まず、図6(A)に示す画面101が表示される。この画面101(初期画面、メニュー画面)は、荷物預け入れおよび荷物引き取りのいずれかのモードを利用者が選択するものである。この画面101には、荷物預け入れボタン102と荷物引き取りボタン103が設けられている。荷物預け入れボタン102を利用者が操作すると、図6(B)に示す画面111に遷移する。 The display 13 of the security locker 1 first displays the screen 101 shown in FIG. 6(A). This screen 101 (initial screen, menu screen) is used by the user to select one of baggage deposit and baggage pick-up modes. This screen 101 is provided with a baggage deposit button 102 and a baggage pickup button 103 . When the user operates the luggage deposit button 102, the screen transitions to the screen 111 shown in FIG. 6B.
 図6(B)に示す画面111(ロッカーボックス選択画面)は、利用者が利用を希望するロッカーボックス5を選択するものである。この画面111には、ロッカーボックス選択ボタン112が設けられている。ロッカーボックス選択ボタン112を利用者が操作すると、図6(C)に示す画面121に遷移する。なお、別人が利用中のロッカーボックス選択ボタン112は選択不能状態となる。 The screen 111 (locker box selection screen) shown in FIG. 6(B) is for selecting the locker box 5 that the user wishes to use. A locker box selection button 112 is provided on this screen 111 . When the user operates the locker box selection button 112, the screen transitions to the screen 121 shown in FIG. 6(C). Note that the locker box selection button 112 that is being used by another person is in a non-selectable state.
 図6(C)に示す画面121(個人情報取扱い規定確認画面)は、個人情報取扱い規定を利用者に確認させるものであり、具体的には、本人認証のために顔画像を取得することに関して利用者に告知すると共に利用者の同意を得るものである。この画面121には、本人認証システムにおける個人情報取扱い規定を表す文字122が表示される。個人情報取扱い規定には、荷物預け入れ時および荷物引き取り時において利用者の顔の撮影により顔画像を取得することが記載されている。また、この画面121には、同意ボタン123と中止ボタン124とが設けられている。利用者は、個人情報取扱い規定に同意するか否かに応じて同意ボタン123または中止ボタン124を操作する。同意ボタン123を利用者が操作すると、図6(D)に示す画面に遷移する。中止ボタン124を利用者が操作すると、利用者登録が中止される。 The screen 121 (personal information handling regulation confirmation screen) shown in FIG. 6C allows the user to confirm the personal information handling regulation. We will notify the user and obtain the user's consent. This screen 121 displays characters 122 representing the personal information handling regulations in the personal authentication system. The personal information handling regulations state that a facial image of the user is acquired by photographing the user's face when the baggage is checked in and when the baggage is picked up. This screen 121 is also provided with an agree button 123 and a cancel button 124 . The user operates the agree button 123 or the cancel button 124 depending on whether or not the user agrees with the personal information handling regulations. When the user operates the consent button 123, the screen transitions to the screen shown in FIG. 6(D). When the user operates the cancel button 124, user registration is canceled.
 図6(D)に示す画面131(顔画像撮影画面)は、利用者の顔画像を取得するための撮影を利用者に案内するものである。この画面131には、顔画像の撮影要領を説明する文字132と、カメラ11による撮影画像133と、撮影枠134と、が表示される。利用者は、自分の顔が撮影枠134内に適切に収まるように顔の位置や向きを調整する。また、この画面131には、撮影ボタン135と中止ボタン136とが設けられている。利用者が撮影ボタン135を操作すると、カメラ11による利用者の撮影が実行される。中止ボタン136を利用者が操作すると、利用者登録が中止される。カメラ11による顔画像の撮影が正常に終了すると、図6(E)に示す画面141に遷移する。 A screen 131 (face image capturing screen) shown in FIG. 6(D) guides the user to capture a face image of the user. On this screen 131, characters 132 explaining how to take a face image, an image 133 taken by the camera 11, and a shooting frame 134 are displayed. The user adjusts the position and orientation of the face so that the user's face fits properly within the shooting frame 134 . The screen 131 is also provided with a shooting button 135 and a stop button 136 . When the user operates the shooting button 135, the camera 11 shoots the user. When the user operates the cancel button 136, user registration is canceled. When the photographing of the face image by the camera 11 ends normally, the screen changes to the screen 141 shown in FIG. 6(E).
 図6(E)に示す画面141(顔画像確認画面)は、顔画像が適切に撮影されていることを利用者が確認するものである。この画面141には、顔画像が適切に撮影されているか否かの確認を促す文字142と、撮影画像(顔画像)143と、が表示される。また、この画面141には、登録ボタン144と再撮影ボタン145と中止ボタン146とが設けられている。利用者の顔が適切に撮影されている場合には、利用者は登録ボタン144を操作する。この場合、図6(F)に示す画面151に遷移する。利用者の顔が適切に撮影されていない場合には、利用者は再撮影ボタン145を操作する。この場合、図6(D)に示す画面131に戻る。中止ボタン146を利用者が操作すると、利用者登録が中止される。 A screen 141 (face image confirmation screen) shown in FIG. 6(E) is for the user to confirm that the face image has been properly captured. This screen 141 displays characters 142 prompting confirmation as to whether or not the face image has been properly captured, and a captured image (face image) 143 . This screen 141 is also provided with a registration button 144 , a recapture button 145 and a stop button 146 . If the user's face is properly photographed, the user operates the registration button 144 . In this case, the screen transitions to the screen 151 shown in FIG. If the user's face is not properly captured, the user operates the re-capture button 145 . In this case, the screen returns to the screen 131 shown in FIG. 6(D). When the user operates the cancel button 146, the user registration is canceled.
 図6(F)に示す画面151(二次元コード発行画面)は、二次元コードの発行および交付を利用者が指示するものである。この画面151には、発行ボタン152と印刷ボタン153と送信ボタン154とが設けられている。発行ボタン152を利用者が操作すると、管理サーバ2において、利用者に交付する二次元コードが発行(生成)される。印刷ボタン153を利用者が操作すると、プリンタ15により二次元コードが印刷されたシートが出力される。送信ボタン154を利用者が操作すると、二次元コードを表示するWebサイトにアクセスするためのリンク情報を含む電子メールが管理サーバ2から携帯端末4に送信される。二次元コードの印刷または送信が正常に終了すると、図6(G)に示す画面161に遷移する。なお、送信ボタン154を利用者が操作した場合、図6(G)に示す画面161に遷移する前に、メールアドレスの入力画面(図示せず)に遷移し、ここで、利用者はメールアドレスを入力する。 A screen 151 (two-dimensional code issue screen) shown in FIG. 6(F) is for the user to issue and issue a two-dimensional code. This screen 151 is provided with an issue button 152 , a print button 153 and a send button 154 . When the user operates the issue button 152, the management server 2 issues (generates) a two-dimensional code to be issued to the user. When the user operates the print button 153, the printer 15 outputs a sheet on which the two-dimensional code is printed. When the user operates the send button 154 , an e-mail containing link information for accessing the website displaying the two-dimensional code is sent from the management server 2 to the mobile terminal 4 . When the printing or transmission of the two-dimensional code is completed normally, the screen transitions to the screen 161 shown in FIG. 6(G). When the user operates the send button 154, the screen transitions to an email address input screen (not shown) before transitioning to the screen 161 shown in FIG. Enter
 図6(G)に示す画面161(登録完了画面)は、利用者登録が完了したことを利用者に通知するものである。この画面161には、利用者登録が完了したことと利用者が選択したロッカーボックス5が利用できる旨の文字162が表示される。これにより、利用者は、自分が選択したロッカーボックス5を利用することができる。このとき、利用者は、選択したロッカーボックス5の扉を開いて荷物をロッカーボックス5に収納した上で扉を閉じると、ロッカーボックス5の電子錠16が施錠される。 A screen 161 (registration completion screen) shown in FIG. 6(G) notifies the user that user registration has been completed. This screen 161 displays characters 162 indicating that user registration has been completed and that the locker box 5 selected by the user can be used. Thereby, the user can use the locker box 5 selected by him/herself. At this time, when the user opens the door of the selected locker box 5, stores the luggage in the locker box 5, and closes the door, the electronic lock 16 of the locker box 5 is locked.
 次に、セキュリティロッカー1および管理サーバ2における荷物預け入れ時の動作手順について説明する。図7は、セキュリティロッカー1および管理サーバ2における利用者登録時の動作手順を示すフロー図である。 Next, the operation procedure for depositing luggage in the security locker 1 and the management server 2 will be explained. FIG. 7 is a flow chart showing the operation procedure at the time of user registration in the security locker 1 and management server 2. As shown in FIG.
 セキュリティロッカー1では、まず、利用者の選択操作に応じて、利用者が利用を希望するロッカーボックス5のボックスIDを取得する(ST101)。また、セキュリティロッカー1では、カメラ11による撮影画像から利用者の顔画像を取得する(顔画像取得処理)(ST102)。次に、利用者登録要求を管理サーバ2に送信する(利用者登録要求処理)(ST103)。利用者登録要求には、利用者が選択したロッカーボックス5のボックスIDおよび利用者の顔画像が含まれる。 The security locker 1 first acquires the box ID of the locker box 5 that the user wishes to use according to the user's selection operation (ST101). In addition, the security locker 1 acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing) (ST102). Next, a user registration request is transmitted to the management server 2 (user registration request processing) (ST103). The user registration request includes the box ID of the locker box 5 selected by the user and the face image of the user.
 管理サーバ2は、セキュリティロッカー1から利用者登録要求を受信すると(ST201でYes)、受信した利用者登録要求に含まれる顔画像から利用者の顔特徴情報を抽出する(顔特徴抽出処理)(ST202)。また、管理サーバ2は、利用者に交付する二次元コードを発行(生成)する(二次元コード発行処理)(ST203)。次に、受信した利用者登録指示に含まれるボックスIDと、抽出した対象者の顔特徴情報と、生成した二次元コードとを、利用者管理テーブルに登録する(情報管理処理)(ST204)。そして、管理サーバ2は、利用者登録完了報告をセキュリティロッカー1に送信する(ST205)。利用者登録完了報告には、利用者に交付する二次元コードが含まれる。 When the management server 2 receives the user registration request from the security locker 1 (Yes in ST201), it extracts the user's facial feature information from the facial image included in the received user registration request (facial feature extraction process) ( ST202). The management server 2 also issues (generates) a two-dimensional code to be issued to the user (two-dimensional code issuing process) (ST203). Next, the box ID included in the received user registration instruction, the extracted facial feature information of the target person, and the generated two-dimensional code are registered in the user management table (information management processing) (ST204). Management server 2 then transmits a user registration completion report to security locker 1 (ST205). The user registration completion report includes a two-dimensional code to be delivered to the user.
 また、管理サーバ2は、二次元コードを配信するWebサイトにアクセスするためのリンク情報を含む電子メールを携帯端末4に送信する(二次元コード発行処理)(ST206)。なお、この処理は、利用者が二次元コードの交付方法として送信を選択した場合に行われる。 The management server 2 also sends an e-mail containing link information for accessing the website that distributes the two-dimensional code to the mobile terminal 4 (two-dimensional code issuing process) (ST206). Note that this processing is performed when the user selects transmission as the two-dimensional code issuing method.
 セキュリティロッカー1は、管理サーバ2から利用者登録完了報告を受信すると(ST104)、受信した利用者登録完了報告に含まれる二次元コードに基づいて、プリンタ15により二次元コードが印刷されたシートを出力する(二次元コード発行処理)(ST105)。なお、この処理は、利用者が二次元コードの交付方法として印刷を選択した場合に行われる。 When the security locker 1 receives the user registration completion report from the management server 2 (ST104), based on the two-dimensional code included in the received user registration completion report, the printer 15 prints a sheet on which the two-dimensional code is printed. Output (two-dimensional code issuing process) (ST105). Note that this processing is performed when the user selects printing as the method of issuing the two-dimensional code.
 また、セキュリティロッカー1は、受信した利用者登録完了報告に基づいて、利用登録が完了したことと利用者が選択したロッカーボックス5が利用できる旨を利用者に通知する(ST106)。これに応じて、利用者が、選択したロッカーボックス5の扉を開いて荷物をロッカーボックス5に収納した上で扉を閉じると、ロッカーボックス5の電子錠16が施錠される。 Also, based on the received user registration completion report, the security locker 1 notifies the user that the user registration has been completed and that the locker box 5 selected by the user can be used (ST106). In response to this, when the user opens the door of the selected locker box 5, stores the luggage in the locker box 5, and closes the door, the electronic lock 16 of the locker box 5 is locked.
 また、セキュリティロッカー1は、自装置の記憶部18に保持された利用者の顔画像(登録用の顔画像)を削除する(ST107)。これにより、顔照合による本人認証システムのセキュリティ性を高めることができる。 Also, the security locker 1 deletes the user's face image (face image for registration) held in the storage unit 18 of its own device (ST107). As a result, it is possible to enhance the security of the personal authentication system based on face matching.
 次に、セキュリティロッカー1および管理サーバ2において荷物引き取り時に行われる処理について説明する。図8は、セキュリティロッカー1および管理サーバ2において荷物引き取り時に行われる処理の概要を示す説明図である。 Next, the processing performed at the security locker 1 and the management server 2 when picking up a package will be explained. FIG. 8 is an explanatory diagram showing an overview of the process performed by the security locker 1 and management server 2 when picking up a package.
 荷物引き取り時には、セキュリティロッカー1および管理サーバ2において、本人認証(顔照合および二次元コード照合)に係る処理が行われる。また、セキュリティロッカー1および管理サーバ2では、本人認証が成功した場合に、セキュリティロッカー1のロッカーボックス5を解錠する処理が行われる。 When picking up the luggage, the security locker 1 and the management server 2 perform personal authentication (face verification and two-dimensional code verification). Further, in the security locker 1 and the management server 2, processing for unlocking the locker box 5 of the security locker 1 is performed when the personal authentication is successful.
 具体的には、まず、セキュリティロッカー1では、カメラ11の撮影画像から利用者の顔画像を取得する(顔画像取得処理)。また、カメラ11の撮影画像から利用者が提示した二次元コードを取得する(二次元コード取得処理)。そして、利用者の顔画像と二次元コードとを管理サーバ2に送信する。 Specifically, first, the security locker 1 acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing). Also, the two-dimensional code presented by the user is obtained from the captured image of the camera 11 (two-dimensional code obtaining process). Then, the user's face image and the two-dimensional code are transmitted to the management server 2 .
 管理サーバ2では、セキュリティロッカー1から受信した利用者の顔画像から顔特徴情報を抽出して(顔特徴抽出処理)、その利用者の顔特徴情報と、利用者管理テーブルに登録された顔特徴情報とを照合する(顔照合処理)。また、セキュリティロッカー1から取得した二次元コードと、利用者管理テーブルに登録された二次元コード情報とを照合する(二次元コード照合処理)。 The management server 2 extracts facial feature information from the user's facial image received from the security locker 1 (facial feature extraction processing), and extracts the facial feature information of the user and the facial features registered in the user management table. information is compared (face matching processing). Also, the two-dimensional code acquired from the security locker 1 and the two-dimensional code information registered in the user management table are collated (two-dimensional code collation processing).
 次に、管理サーバ2では、顔照合処理および二次元コード照合処理の各照合結果に基づいて、利用者が利用中のロッカーボックス5の解錠の可否、すなわち、解錠を許可するか否かを判定する(解錠可否判定処理)。そして、その判定結果、すなわち、解錠を許可するか否かに応じて、解錠許可通知または解錠不許可通知を、通信部21からセキュリティロッカー1に送信する(解錠制御処理)。 Next, the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked, that is, whether unlocking is permitted or not, based on the matching results of the face matching process and the two-dimensional code matching process. is determined (unlock availability determination process). Then, depending on the determination result, that is, whether unlocking is permitted or not, the communication unit 21 transmits an unlocking permission notice or an unlocking non-permission notice to the security locker 1 (unlocking control processing).
 セキュリティロッカー1では、管理サーバ2からの解錠許可通知または解錠不許可通知に応じて、ロッカーボックス5の各々に設けられた電子錠16を制御する(扉開閉制御処理)。 In the security locker 1, the electronic lock 16 provided in each locker box 5 is controlled (door opening/closing control processing) according to the unlocking permission notification or the unlocking non-permission notification from the management server 2.
 なお、管理サーバ2では、照合に関する処理、すなわち、顔特徴抽出処理、顔照合処理、および二次元コード照合処理が行われ、解錠可否判定処理、および解錠制御処理は、セキュリティロッカー1で行われるものとしてもよい。この場合、管理サーバ2では、各利用者に利用者IDを付与して利用者情報(顔特徴情報、二次元コード情報)を管理し、セキュリティロッカー1では、ロッカーボックスのボックスIDと利用者IDとが対応付けて管理されるものとしてもよい。 The management server 2 performs processing related to verification, that is, facial feature extraction processing, face verification processing, and two-dimensional code verification processing. It may be In this case, the management server 2 assigns a user ID to each user and manages user information (facial feature information, two-dimensional code information). and may be managed in association with each other.
 ここで、利用者が、二次元コードの媒体、具体的には、二次元コードが印刷されたシートや、二次元コードが表示された携帯端末4を、自分の胸の前に掲げるように保持することで、利用者の顔と二次元コードとが同時に撮影される。これにより、1回の撮影により利用者の顔画像と二次元コードとを同時に取得することができるため、本人認証の際の利用者の手間を軽減することができる。なお、利用者の顔と二次元コードとを順に撮影するものとしてもよい。 Here, the user holds the two-dimensional code medium, specifically, the sheet on which the two-dimensional code is printed or the mobile terminal 4 on which the two-dimensional code is displayed, in front of his or her chest. By doing so, the user's face and the two-dimensional code are photographed at the same time. As a result, the user's face image and the two-dimensional code can be acquired at the same time by taking a single image, so that the user's time and effort can be reduced during personal authentication. Alternatively, the user's face and the two-dimensional code may be photographed in order.
 また、OR認証の設定がなされている場合に、利用者が顔照合だけで本人認証を済ませたいと考えた場合には、利用者は、二次元コードをカメラ11の前に提示せずに、自分の顔だけがカメラ11に写るようにすればよい。逆に、利用者が二次元コード照合だけで本人認証を済ませたいと考えた場合には、利用者は、二次元コードが確実に取得できるようにカメラ11の前に提示すればよい。 Further, when OR authentication is set and the user wants to complete personal authentication only by face matching, the user does not present the two-dimensional code in front of the camera 11, Only one's own face should be photographed by the camera 11. - 特許庁Conversely, if the user wishes to complete personal authentication only by verifying the two-dimensional code, the user may present the two-dimensional code in front of the camera 11 so that it can be acquired without fail.
 次に、セキュリティロッカー1において荷物引き取り時に行われる利用者の操作について説明する。図9は、荷物引き取り時にセキュリティロッカー1のディスプレイ13に表示される画面を示す説明図である。 Next, the operations performed by the user when picking up the luggage in the security locker 1 will be explained. FIG. 9 is an explanatory diagram showing a screen displayed on the display 13 of the security locker 1 when the baggage is picked up.
 セキュリティロッカー1のディスプレイ13には、まず、図9(A)に示す画面101が表示される。この画面101(初期画面、メニュー画面)は、図6(A)に示す画面と同じである。荷物引き取りボタン103を利用者が操作すると、図9(B)に示す画面に遷移する。このとき、セキュリティロッカー1および管理サーバ2では、本人認証(顔照合および二次元コード照合)に関する処理が開始される。 The display 13 of the security locker 1 first displays the screen 101 shown in FIG. 9(A). This screen 101 (initial screen, menu screen) is the same as the screen shown in FIG. When the user operates the parcel pick-up button 103, the screen transitions to the screen shown in FIG. 9B. At this time, in the security locker 1 and the management server 2, processing related to personal authentication (face matching and two-dimensional code matching) is started.
 図9(B)に示す画面201(顔認証中画面)は、利用者に関する本人認証(顔照合および二次元コード照合)が進行中であることを利用者に通知するものである。この画面201には、カメラ11による撮影画像202が表示される。このとき、利用者は、二次元コードの媒体(二次元コードが印刷されたシート、二次元コードが画面表示された携帯端末4)を、その二次元コードが自分の顔と共に撮影されるように、自分の胸の前に掲げる。また、この画面201には、本人認証が進行中であることを示す文字203および図形204が表示される。本人認証が完了(成功)すると、図9(C)に示す画面211に遷移する。 The screen 201 (face authentication in progress screen) shown in FIG. 9(B) notifies the user that personal authentication of the user (face matching and two-dimensional code matching) is in progress. An image 202 captured by the camera 11 is displayed on this screen 201 . At this time, the user holds the two-dimensional code medium (the sheet on which the two-dimensional code is printed, the mobile terminal 4 on which the two-dimensional code is displayed on the screen) so that the two-dimensional code is photographed together with his/her face. , hold it in front of your chest. This screen 201 also displays characters 203 and a graphic 204 indicating that personal authentication is in progress. When the personal authentication is completed (successful), the screen changes to the screen 211 shown in FIG. 9(C).
 図9(C)に示す画面211(顔認証完了画面)は、利用者に関する本人認証が完了(成功)したことを利用者に通知するものである。この画面211には、本人認証が完了したことを示す文字212および図形213が表示される。次に、図9(D)に示す画面221に遷移する。 The screen 211 (face authentication completion screen) shown in FIG. 9(C) notifies the user that the personal authentication of the user has been completed (successful). This screen 211 displays characters 212 and a graphic 213 indicating that the personal identification has been completed. Next, the screen transitions to the screen 221 shown in FIG. 9(D).
 図9(D)に示す画面221(解錠通知画面)は、利用中のロッカーボックス5が解錠されたことを利用者に通知するものである。この画面221には、利用中のロッカーボックス5が解錠された旨の文字222と、荷物の取り出しを促す旨の文字223とが表示される。なお、解錠されたロッカーボックス5の番号や位置が表示されるようにしてもよい。 The screen 221 (unlock notification screen) shown in FIG. 9(D) notifies the user that the locker box 5 in use has been unlocked. This screen 221 displays characters 222 to the effect that the locker box 5 in use has been unlocked and characters 223 to the effect that the user is urged to take out the baggage. The number and position of the unlocked locker box 5 may be displayed.
 ロッカーボックス5が解錠されると、利用者は、ロッカーボックス5の扉を開いて、ロッカーボックス5から荷物を取り出すことができる。ロッカーボックス5から荷物が取り出されると、図9(E)に示す画面231(利用完了画面)に遷移する。なお、ロッカーボックス5の内部にセンサ(図示せず)が設けられ、このセンサの検出結果に基づいて、ロッカーボックス5から荷物が取り出されたことが検知されるものとしてもよい。 When the locker box 5 is unlocked, the user can open the door of the locker box 5 and take out the luggage from the locker box 5. When the luggage is taken out from the locker box 5, the screen transitions to a screen 231 (use completion screen) shown in FIG. 9(E). A sensor (not shown) may be provided inside the locker box 5, and the removal of the luggage from the locker box 5 may be detected based on the detection result of this sensor.
 また、図9(D)に示す画面221には、継続利用ボタン224が設けられている。セキュリティロッカー1は、利用者が利用中のロッカーボックス5を解錠した後も継続して利用する継続利用ができ、所定の利用時間内(例えば12時間)であれば解錠による荷物の出し入れができる。継続利用ボタン224を利用者が操作すると、継続利用モードに遷移し、利用者が、ロッカーボックス5の扉を開いて荷物を出し入れした上で扉を閉じると、ロッカーボックス5の電子錠16が施錠される。なお、利用時間を超過している場合には、継続利用ボタン224は表示されない。 In addition, a continued use button 224 is provided on the screen 221 shown in FIG. 9(D). The security locker 1 can be used continuously even after the locker box 5 in use is unlocked by the user. can. When the user operates the continuous use button 224, the mode transitions to the continuous use mode, and when the user opens the door of the locker box 5 to put in and take out the luggage and then closes the door, the electronic lock 16 of the locker box 5 is locked. be done. It should be noted that the continuous use button 224 is not displayed when the usage time has expired.
 次に、セキュリティロッカー1および管理サーバ2における荷物引き取り時の動作手順について説明する。図10は、セキュリティロッカー1および管理サーバ2における荷物引き取り時の動作手順を示すフロー図である。 Next, the operation procedure for picking up packages in the security locker 1 and the management server 2 will be explained. FIG. 10 is a flow chart showing the operation procedure of the security locker 1 and management server 2 when picking up a package.
 セキュリティロッカー1では、まず、カメラ11の撮影画像から利用者の顔画像を取得する(顔画像取得処理)(ST301)。また、カメラ11の撮影画像から利用者の二次元コードを取得する(二次元コード取得処理)(ST302)。次に、本人認証要求を管理サーバ2に送信する(本人認証要求処理)(ST303)。本人認証要求には、利用者の顔画像および二次元コードが含まれる。 The security locker 1 first acquires the face image of the user from the image captured by the camera 11 (face image acquisition processing) (ST301). Also, the two-dimensional code of the user is acquired from the captured image of the camera 11 (two-dimensional code acquisition process) (ST302). Next, a personal authentication request is transmitted to the management server 2 (personal authentication request processing) (ST303). The personal authentication request includes the user's face image and two-dimensional code.
 管理サーバ2では、セキュリティロッカー1から本人認証要求を受信すると(ST401でYes)、受信した本人認証要求に含まれる顔画像から利用者の顔特徴情報を抽出する(顔特徴抽出処理)(ST402)。次に、利用者の顔特徴情報と、利用者管理テーブルに登録された顔特徴情報とを照合する(顔照合処理)(ST403)。また、受信した本人認証要求に含まれる二次元コードと、利用者管理テーブルに登録された二次元コードとを照合する(二次元コード照合処理)(ST404)。 When the management server 2 receives the personal authentication request from the security locker 1 (Yes in ST401), it extracts the facial feature information of the user from the face image included in the received personal authentication request (facial feature extraction process) (ST402). . Next, the facial feature information of the user and the facial feature information registered in the user management table are collated (face collation processing) (ST403). Also, the two-dimensional code included in the received personal authentication request is collated with the two-dimensional code registered in the user management table (two-dimensional code collation processing) (ST404).
 次に、管理サーバ2では、顔照合処理および二次元コード照合処理の各照合結果に基づいて、利用者が利用中のロッカーボックス5の解錠の可否を判定して、その判定結果、すなわち、解錠を許可するか否かをセキュリティロッカー1に通知する(解錠制御処理)。このとき、解錠を許可する場合には(ST405でYes)、解錠許可通知をセキュリティロッカー1に送信する(ST406)。一方、解錠を許可しない場合には(ST405でNo)、解錠不許可通知をセキュリティロッカー1に送信する(ST407)。 Next, the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked based on the matching results of the face matching process and the two-dimensional code matching process. It notifies the security locker 1 whether or not unlocking is permitted (unlocking control processing). At this time, if unlocking is permitted (Yes in ST405), an unlocking permission notice is transmitted to security locker 1 (ST406). On the other hand, if unlocking is not permitted (No in ST405), a notice of unlocking disapproval is sent to security locker 1 (ST407).
 セキュリティロッカー1では、管理サーバ2から解錠許可通知を受信すると(ST304でYes)、電子錠16を制御して利用者が利用中のロッカーボックス5を解錠する(ST305)。これにより、利用者は、ロッカーボックス5の扉を開いて荷物を取り出すことができる。 When the security locker 1 receives the unlock permission notification from the management server 2 (Yes in ST304), it controls the electronic lock 16 to unlock the locker box 5 being used by the user (ST305). Thereby, the user can open the door of the locker box 5 and take out the luggage.
 一方、セキュリティロッカー1では、管理サーバ2から解錠不許可通知を受信すると(ST306でYes)、本人認証が失敗してロッカーボックス5を解錠できない旨を利用者に通知するエラー画面をディスプレイ13に表示する(ST307)。 On the other hand, when the security locker 1 receives the unlocking disapproval notification from the management server 2 (Yes in ST306), an error screen is displayed on the display 13 to notify the user that the locker box 5 cannot be unlocked due to failure of the personal authentication. (ST307).
 次に、セキュリティロッカー1では、自装置の記憶部18に保持された利用者の顔画像(認証用の顔画像)を削除する(ST308)。 Next, in the security locker 1, the user's face image (face image for authentication) held in the storage unit 18 of its own device is deleted (ST308).
 次に、管理サーバ2で行われる解錠可否判定処理(図10のST405)について説明する。図11,図12は、管理サーバ2で行われる解錠可否判定処理の手順を示すフロー図である。 Next, the unlockability determination process (ST405 in FIG. 10) performed by the management server 2 will be described. 11 and 12 are flow charts showing the procedure of the unlockability determination process performed by the management server 2. FIG.
 管理サーバ2は、本人認証において、顔照合処理およびコード照合処理の各照合結果に基づいて、利用者が利用中のロッカーボックス5の解錠の可否、すなわち、解錠を許可するか否かを判定する(解錠可否判定処理)。 In personal authentication, the management server 2 determines whether or not the locker box 5 being used by the user can be unlocked, that is, whether or not unlocking is permitted, based on the matching results of the face matching process and the code matching process. Judgment (unlock availability judgment processing).
 本実施形態では、AND認証とOR認証とのいずれかを管理者が選択することができる。AND認証では、顔照合処理およびコード照合処理の両方で一致の照合結果が得られた場合に本人認証が成功したものと判定して解錠を許可する。OR認証では、顔照合処理およびコード照合処理のいずれか一方で一致の照合結果が得られた場合に本人認証が成功したものと判定して解錠を許可する。 In this embodiment, the administrator can select either AND authentication or OR authentication. In AND authentication, if matching results are obtained in both the face matching process and the code matching process, it is determined that the person has been successfully authenticated, and unlocking is permitted. In the OR authentication, if a matching result is obtained from either the face matching process or the code matching process, it is determined that the person has been successfully authenticated, and unlocking is permitted.
 図11(A)に示す例は、OR認証でコード照合を優先する場合である。この場合、二次元コードが提示された場合には二次元コード照合が行われ、二次元コード照合で一致の結果が得られた場合には、顔照合が省略され、顔照合が行われることなく、本人認証が成功したものと判定して解錠を許可する。一方、二次元コードが提示されない場合には顔照合が行われ、顔照合で一致の結果が得られた場合には、本人認証が成功したものと判定して解錠を許可する。 The example shown in FIG. 11(A) is a case where code matching is prioritized in OR authentication. In this case, when a two-dimensional code is presented, two-dimensional code matching is performed, and when a matching result is obtained in two-dimensional code matching, face matching is omitted and face matching is not performed. , it determines that the personal authentication is successful and permits unlocking. On the other hand, if the two-dimensional code is not presented, face collation is performed, and if a matching result is obtained in the face collation, it is determined that the person has been authenticated successfully, and unlocking is permitted.
 具体的には、まず、二次元コードの読み込み(取得)が成功したか否かを判定する(ST501)。ここで、二次元コードの読み込みが成功した場合には(ST501でYes)、次に、二次元コード照合で一致の結果が得られたか否かを判定する(ST502)。ここで、二次元コード照合で一致の結果が得られた場合には(ST502でYes)、解錠を許可する(ST505)。 Specifically, first, it is determined whether or not the two-dimensional code has been read (acquired) successfully (ST501). Here, if the reading of the two-dimensional code is successful (Yes in ST501), then it is determined whether or not a matching result is obtained in the two-dimensional code collation (ST502). Here, if a matching result is obtained in the two-dimensional code collation (Yes in ST502), unlocking is permitted (ST505).
 一方、二次元コードの読み込みが失敗した場合や(ST501でNo)、二次元コード照合で一致の結果が得られない場合には(ST502でNo)、次に、顔検出が成功したか否かを判定する(ST503)。ここで、顔検出が成功した場合には(ST503でYes)、次に、顔照合で一致の結果が得られたか否かを判定する(ST504)。ここで、顔照合で一致の結果が得られた場合には(ST504でYes)、解錠を許可する(ST505)。 On the other hand, if the reading of the two-dimensional code fails (No in ST501), or if a matching result cannot be obtained in the two-dimensional code collation (No in ST502), then whether or not the face detection was successful is checked. is determined (ST503). Here, if the face detection is successful (Yes in ST503), it is next determined whether or not a matching result is obtained in face matching (ST504). Here, if a matching result is obtained in face matching (Yes in ST504), unlocking is permitted (ST505).
 また、顔照合で一致の結果が得られない場合には(ST504でNo)、解錠を許可しない(ST506)。また、顔検出が失敗した場合には(ST503でNo)、今回の処理を終了する。 Also, if no matching result is obtained in face matching (No in ST504), unlocking is not permitted (ST506). If the face detection fails (No in ST503), the current process is terminated.
 図11(B)に示す例は、OR認証で顔照合を優先する場合である。この場合、利用者の顔が検出された場合には顔照合が行われ、顔照合で一致の結果が得られた場合には、コード照合が省略され、コード照合が行われることなく、本人認証が成功したものと判定して解錠を許可する。一方、利用者の顔が検出されない場合には二次元コード照合が行われ、二次元コード照合で一致の結果が得られた場合には、本人認証が成功したものと判定して解錠を許可する。 The example shown in FIG. 11(B) is a case where priority is given to face matching in OR authentication. In this case, if the user's face is detected, face matching is performed, and if a matching result is obtained in face matching, code matching is omitted, and personal authentication is performed without performing code matching. is determined to be successful and unlocking is permitted. On the other hand, if the user's face is not detected, the two-dimensional code is verified, and if a match is obtained in the two-dimensional code verification, it is determined that the person has been authenticated successfully and unlocking is permitted. do.
 具体的には、まず、顔検出が成功したか否かを判定する(ST601)。ここで、顔検出が成功した場合には(ST601でYes)、次に、顔照合で一致の結果が得られたか否かを判定する(ST602)。ここで、顔照合で一致の結果が得られた場合には(ST602でYes)、解錠を許可する(ST605)。 Specifically, first, it is determined whether face detection has succeeded (ST601). Here, if the face detection is successful (Yes in ST601), it is next determined whether or not a matching result is obtained in face matching (ST602). Here, if a matching result is obtained in face matching (Yes in ST602), unlocking is permitted (ST605).
 一方、顔検出が失敗した場合や(ST601でNo)、顔照合で一致の結果が得られない場合には(ST602でNo)、次に、二次元コードの読み込みが成功したか否かを判定する(ST603)。ここで、二次元コードの読み込みが成功した場合には(ST603でYes)、次に、二次元コード照合で一致の結果が得られたか否かを判定する(ST604)。ここで、二次元コード照合で一致の結果が得られた場合には(ST604でYes)、解錠を許可する(ST605)。 On the other hand, if the face detection fails (No in ST601) or if no matching result is obtained in face matching (No in ST602), then it is determined whether or not the reading of the two-dimensional code was successful. (ST603). Here, if the reading of the two-dimensional code is successful (Yes in ST603), then it is determined whether or not a matching result is obtained in the two-dimensional code collation (ST604). Here, if a matching result is obtained in the two-dimensional code collation (Yes in ST604), unlocking is permitted (ST605).
 また、二次元コード照合で一致の結果が得られない場合には(ST604でNo)、解錠を許可しない(ST606)。また、二次元コードの読み込みが失敗した場合には(ST603でNo)、今回の処理を終了する。 Also, if a matching result is not obtained in the two-dimensional code collation (No in ST604), unlocking is not permitted (ST606). Also, if reading of the two-dimensional code fails (No in ST603), the current process is terminated.
 図12に示す例は、AND認証の場合である。この場合、顔照合と二次元コード照合とが順次行われ、顔照合と二次元コード照合との両方で一致の結果が得られた場合に、本人認証が成功したものと判定して解錠を許可する。 The example shown in FIG. 12 is for AND authentication. In this case, face verification and two-dimensional code verification are performed in sequence, and if a match is obtained in both face verification and two-dimensional code verification, it is determined that the person has been successfully authenticated, and the lock is unlocked. To give permission.
 具体的には、まず、顔検出が成功したか否かを判定する(ST701)。ここで、顔検出が成功した場合には(ST701でYes)、次に、顔照合で一致の結果が得られたか否かを判定する(ST702)。ここで、顔照合で一致の結果が得られた場合には(ST702でYes)、次に、二次元コードの読み込みが成功したか否かを判定する(ST703)。ここで、二次元コードの読み込みが成功した場合には(ST703でYes)、次に、二次元コード照合で一致の結果が得られたか否かを判定する(ST704)。ここで、二次元コード照合で一致の結果が得られた場合には(ST704でYes)、解錠を許可する(ST705)。 Specifically, first, it is determined whether face detection has succeeded (ST701). Here, if the face detection is successful (Yes in ST701), it is next determined whether or not a matching result is obtained in face matching (ST702). Here, if a matching result is obtained in face matching (Yes in ST702), then it is determined whether or not the reading of the two-dimensional code has succeeded (ST703). If the reading of the two-dimensional code is successful (Yes in ST703), then it is determined whether or not a matching result is obtained in the two-dimensional code collation (ST704). Here, if a matching result is obtained in the two-dimensional code collation (Yes in ST704), unlocking is permitted (ST705).
 一方、顔照合で一致の結果が得られない場合や(ST702でNo)、二次元コード照合で一致の結果が得られない場合には(ST704でNo)、解錠を許可しない(ST703)。また、顔検出が失敗した場合や(ST701でNo)、二次元コードの読み込みが失敗した場合には(ST703でNo)、今回の処理を終了する。 On the other hand, if no matching result is obtained in face matching (No in ST702) or if no matching result is obtained in two-dimensional code matching (No in ST704), unlocking is not permitted (ST703). If the face detection fails (No in ST701) or if the reading of the two-dimensional code fails (No in ST703), this process is terminated.
 なお、図12に示す例では、顔照合、二次元コード照合の順で処理が行われるが、逆に二次元コード照合、顔処理の順で処理が行われてもよい。 In the example shown in FIG. 12, processing is performed in the order of face verification and two-dimensional code verification, but processing may be performed in the reverse order of two-dimensional code verification and face processing.
 ここで、図11(A),(B)に示す例のようなOR認証では、顔照合と二次元コード照合とのいずれか一方のみで一致の結果が得られれば、本人認証が成功したものと判定して解錠が許可される。このため、利用者が荷物を引き取る際に、その利用者が荷物を預け入れた本人であるにも拘わらず、解錠が許可されないために、利用者が荷物を取り出すことができないという事態を避けることができ、利用者の利便性を高めることができる。また、一方の照合処理で一致の結果が得られた場合に他方の照合処理が省略されることで、処理負荷を軽減することができる。一方、図12に示す例のようなAND認証では、顔照合と二次元コード照合との両方で一致の結果が得られないと、本人認証が失敗して解錠が許可されないため、セキュリティ性を高めることができる。 Here, in OR authentication such as the example shown in FIGS. 11A and 11B, if a matching result is obtained from only one of face matching and two-dimensional code matching, personal authentication is successful. unlocking is permitted. Therefore, when the user picks up the luggage, it is possible to avoid a situation in which the user cannot take out the luggage because unlocking is not permitted even though the user is the person who deposited the luggage. It is possible to improve the convenience of the user. In addition, when matching results are obtained in one matching process, the other matching process is omitted, thereby reducing the processing load. On the other hand, in the AND authentication as shown in the example shown in FIG. 12, if a matching result is not obtained in both the face matching and the two-dimensional code matching, the person authentication fails and the unlocking is not permitted. can be enhanced.
 次に、解錠時にセキュリティロッカー1および管理サーバ2で行われる処理について説明する。図13は、解錠時にセキュリティロッカー1および管理サーバ2で行われる処理の概要を示す説明図である。 Next, the processing performed by the security locker 1 and the management server 2 when unlocking will be described. FIG. 13 is an explanatory diagram showing an overview of the processing performed by the security locker 1 and the management server 2 when unlocking.
 管理サーバ2は、解錠可否判定処理として、顔照合処理および二次元コード照合処理の各照合結果に基づいて、本人認証の成否を判定し(認証成否判定処理)、その本人認証の成否に応じて、利用者が利用中のロッカーボックス5の解錠の可否、すなわち、解錠を許可するか否かを判定する。 The management server 2 determines the success or failure of personal authentication (authentication success/failure determination processing) based on each matching result of the face matching process and the two-dimensional code matching process as the unlocking possibility determination process. Then, it is determined whether or not the locker box 5 being used by the user can be unlocked, that is, whether or not unlocking is permitted.
 このとき、管理サーバ2は、顔照合処理および二次元コード照合処理の各照合結果に基づいて、本人認証が成功したものと判定すると、解錠の権限の有無を問い合わせるコマンドをセキュリティロッカー1に送信する。 At this time, if the management server 2 determines that the personal authentication has been successful based on the matching results of the face matching process and the two-dimensional code matching process, the management server 2 sends a command to the security locker 1 to inquire whether or not there is unlocking authority. do.
 セキュリティロッカー1は、解錠の権限の有無を問い合わせるコマンドを管理サーバ2から受信すると、鍵管理処理として、解錠の権限の有無を判定し、その判定結果を含むレスポンスを管理サーバ2に送信する。このとき、本人認証が成功した利用者に対応するロッカーボックス5が存在しない場合に解錠の権限を有しないものと判定する。 When the security locker 1 receives from the management server 2 a command inquiring whether or not there is unlocking authority, the security locker 1 determines whether or not there is unlocking authority as key management processing, and transmits a response including the determination result to the management server 2. . At this time, if there is no locker box 5 corresponding to the user whose identity has been successfully authenticated, it is determined that the user does not have unlocking authority.
 管理サーバ2は、解錠の権限の有無に関する判定結果を含むレスポンスをセキュリティロッカー1から受信すると、鍵判定処理として、本人認証の成否と、解錠の権限の有無とに基づいて、ロッカーボックス5の解錠の可否、すなわち、解錠を許可するか否かを判定する。 When the management server 2 receives a response including the determination result regarding whether or not there is authorization to unlock from the security locker 1, the management server 2 performs key determination processing based on the success or failure of personal authentication and whether or not there is authorization to unlock the locker box 5. , i.e., whether unlocking is permitted or not.
 次に、管理サーバ2は、解錠制御処理として、解錠の可否に関する判定結果に基づいて、解錠許可通知または解錠不許可通知をセキュリティロッカー1に送信する。このとき、本人認証が失敗し、かつ解錠の権限を有しない場合には、失敗の認証結果を含む解錠不許可通知が送信される。また、本人認証が成功し、かつ解錠の権限を有しない場合には、成功の認証結果を含む解錠不許可通知が送信される。また、本人認証が成功し、かつ解錠の権限を有する場合には、成功の認証結果を含む解錠許可通知が送信される。 Next, as unlocking control processing, the management server 2 transmits to the security locker 1 an unlocking permission notification or an unlocking refusal notification based on the determination result regarding whether or not unlocking is permitted. At this time, if the user authentication fails and the user does not have unlocking authority, an unlocking disapproval notification including the authentication result of failure is sent. Also, if the person is successfully authenticated and the user does not have unlocking authority, an unlocking disapproval notification including a successful authentication result is sent. In addition, when the personal authentication is successful and the unlocking authority is granted, an unlocking permission notice including the successful authentication result is transmitted.
 セキュリティロッカー1は、扉開閉制御処理として、管理サーバ2から解錠許可通知または解錠不許可通知を受信すると、その通知の内容に応じて、ロッカーボックス5の扉の開閉を制御する。すなわち、解錠許可通知を受け取ると、電子錠16を制御してロッカーボックス5を解錠し、解錠不許可通知を受け取ると、ロッカーボックス5の施錠状態を保持する。 As a door opening/closing control process, the security locker 1 controls the opening/closing of the door of the locker box 5 according to the content of the notification upon receiving an unlocking permission notification or an unlocking non-permission notification from the management server 2 . That is, when receiving the unlocking permission notification, the electronic lock 16 is controlled to unlock the locker box 5, and when receiving the unlocking non-permission notification, the locked state of the locker box 5 is maintained.
 また、セキュリティロッカー1は、GUI制御処理として、管理サーバ2から受信した通知の内容に応じて、本人認証の結果と電子錠16の状態とを表す画像をディスプレイ13に表示する。具体的には、失敗の認証結果を含む解錠不許可通知を受信すると、認証失敗と解錠不許可とを表す画像251が表示される。成功の認証結果を含む解錠不許可通知を受信すると、認証成功と解錠不許可とを表す画像252が表示される。成功の認証結果を含む解錠許可通知を受信すると、認証成功と解錠許可とを表す画像253が表示される。なお、画像251,252,253は、例えば図9(D)に示す画面221(解錠通知画面)が表示されるタイミングでディスプレイ13に表示される。 In addition, as GUI control processing, the security locker 1 displays an image representing the result of personal authentication and the state of the electronic lock 16 on the display 13 according to the content of the notification received from the management server 2 . Specifically, when an unlocking disapproval notification including a failed authentication result is received, an image 251 representing authentication failure and unlocking disapproval is displayed. When the unlocking disapproval notification including the successful authentication result is received, an image 252 representing authentication success and unlocking disapproval is displayed. When an unlocking permission notice including a successful authentication result is received, an image 253 representing authentication success and unlocking permission is displayed. Note that the images 251, 252, and 253 are displayed on the display 13 at the timing when the screen 221 (unlock notification screen) shown in FIG. 9D is displayed, for example.
 次に、管理端末3で行われる本人認証に関する設定操作について説明する。図14は、管理端末3に表示される設定画面を示す説明図である。 Next, setting operations related to personal authentication performed on the management terminal 3 will be described. FIG. 14 is an explanatory diagram showing a setting screen displayed on the management terminal 3. As shown in FIG.
 管理端末3では、管理サーバ2にアクセスして管理者モードでログインすることで、各種の管理画面が表示され、その管理画面において管理者が各種の設定操作を行うことができる。図13に示す画面301では、管理者がセキュリティロッカー1ごとの本人認証(顔照合および二次元コード照合)に関する設定操作を行うことができる。 On the management terminal 3, by accessing the management server 2 and logging in in administrator mode, various management screens are displayed, and the administrator can perform various setting operations on the management screens. On the screen 301 shown in FIG. 13 , the administrator can perform setting operations related to personal authentication (face matching and two-dimensional code matching) for each security locker 1 .
 この画面301(認証設定画面)には、セキュリティロッカー選択部302と、二次元コード照合選択部303とが設けられている。セキュリティロッカー選択部302では、管理者が、プルダウンメニューの選択操作により、対象となるセキュリティロッカー1(機器ID)を選択することができる。二次元コード照合選択部303では、管理者が、ラジオボタンの操作により、本人認証において、顔照合に加えて二次元コード照合を実施するか否かを選択することができる。 A security locker selection section 302 and a two-dimensional code verification selection section 303 are provided on this screen 301 (authentication setting screen). In the security locker selection section 302, the administrator can select the target security locker 1 (apparatus ID) by selection operation of the pull-down menu. In the two-dimensional code matching selection section 303, the administrator can select whether or not to perform two-dimensional code matching in addition to face matching in personal authentication by operating a radio button.
 また、この画面301には、詳細設定事項として、認証形態選択部304と、設定期間入力部305とが設けられている。 In addition, this screen 301 is provided with an authentication mode selection section 304 and a set period input section 305 as detailed setting items.
 認証形態選択部304では、管理者が、ラジオボタンの選択操作により、認証形態としてAND認証とOR認証とのいずれかを選択することができる。AND認証では、顔照合および二次元コード照合の両方で一致の結果が得られた場合に本人認証が成功したものと判定して解錠が許可される。OR認証では、顔照合および二次元コード照合のいずれか一方で一致の結果が得られた場合に本人認証が成功したものと判定して解錠が許可される。 In the authentication mode selection section 304, the administrator can select either AND authentication or OR authentication as the authentication mode by selecting radio buttons. In AND authentication, if a match is obtained in both face matching and two-dimensional code matching, it is determined that personal authentication has succeeded, and unlocking is permitted. In OR authentication, when a match is obtained from either face matching or two-dimensional code matching, it is determined that personal authentication has succeeded, and unlocking is permitted.
 設定期間入力部305では、管理者が、入力ボックスへの入力操作により、本人認証(顔照合および二次元コード照合)に関する設定の対象期間(開始日および終了日)を入力することができる。これにより、所要の条件の本人認証を、期間を限定して実施することができる。例えば、イベントの開催などの事情で特定の期間だけ、AND認証を採用して本人認証のセキュリティ性を高くすることができる。 In the setting period input section 305, the administrator can input the setting target period (start date and end date) regarding personal authentication (face matching and two-dimensional code matching) by performing an input operation in the input box. As a result, it is possible to perform personal authentication that satisfies the required conditions for a limited period of time. For example, it is possible to increase the security of personal authentication by adopting AND authentication only for a specific period of time, such as when an event is held.
 また、この画面301には、登録ボタン306が設けられている。管理者は、設定画面内の各部で必要な選択および入力の操作を行った上で登録ボタン306を操作すると、選択および入力の内容で情報を登録する処理が管理サーバ2で行われる。 A registration button 306 is also provided on this screen 301 . When the administrator operates the registration button 306 after performing necessary selection and input operations in each section of the setting screen, the management server 2 performs processing for registering information based on the contents of the selection and input.
(第2実施形態)
 次に、第2実施形態について説明する。なお、ここで特に言及しない点は前記の実施形態と同様である。図15は、第2実施形態に係るセキュリティロッカーシステムの全体構成図である。
(Second embodiment)
Next, a second embodiment will be described. It should be noted that points not particularly mentioned here are the same as those in the above-described embodiment. FIG. 15 is an overall configuration diagram of a security locker system according to the second embodiment.
 第1実施形態では、セキュリティロッカー1(保管庫装置、登録装置、認証装置)が、利用者登録に関する処理を行うレジスタ(登録装置)として機能すると共に、本人認証に関する処理を行うチェッカー(認証装置)として機能する。鉄道駅などの施設において不特定多数の人物が利用する場合、セキュリティロッカー1がレジスタとチェッカーとの両方の機能を有すると、荷物の預け入れ時に利用者登録が行われ、荷物の引き取り時に本人認証が行われることから、利用者の利便性が向上する。 In the first embodiment, the security locker 1 (storage device, registration device, authentication device) functions as a register (registration device) that performs processing related to user registration, and a checker (authentication device) that performs processing related to personal authentication. function as When an unspecified number of people use a facility such as a railway station, if the security locker 1 has both functions of a cash register and a checker, user registration is performed when baggage is deposited, and personal authentication is performed when baggage is picked up. Since it is performed, the convenience of the user is improved.
 一方、本実施形態では、セキュリティロッカー7(保管庫装置、認証装置)の他に、レジスタ8(登録装置)が設けられている。セキュリティロッカー7が、チェッカーの機能を有するが、レジスタの機能を有していない。レジスタ8は、タブレット端末などで構成され、セキュリティロッカー7とは別の場所に設置される。例えば、レジスタ8は、ホテルのロビー、オフィスやスポーツ施設の受付などに配置され、レジスタ8を用いて利用者登録が行われることで、利用者が施設内に設置されたセキュリティロッカー7を利用することができる。また、レジスタ8が、セキュリティロッカー7とは別に設けられることで、レジスタ8を用いて取得した利用者登録情報が、本人認証を利用する他のシステム(例えば入退管理)と共有することができ、システム構成を簡素化することができる。 On the other hand, in this embodiment, a register 8 (registration device) is provided in addition to the security locker 7 (storage device, authentication device). A security locker 7 has the function of a checker, but does not have the function of a register. The cash register 8 is composed of a tablet terminal or the like, and is installed in a place different from the security locker 7 . For example, the registers 8 are placed in hotel lobbies, offices, receptions of sports facilities, etc. By performing user registration using the registers 8, users can use the security lockers 7 installed in the facilities. be able to. In addition, since the register 8 is provided separately from the security locker 7, the user registration information acquired using the register 8 can be shared with other systems that use personal authentication (for example, entrance/exit management). , the system configuration can be simplified.
 次に、第2実施形態に係るレジスタ8の概略構成について説明する。図16は、レジスタ8の概略構成を示すブロック図である。 Next, a schematic configuration of the register 8 according to the second embodiment will be described. FIG. 16 is a block diagram showing a schematic configuration of the register 8. As shown in FIG.
 レジスタ8は、カメラ81と、ディスプレイ82と、プリンタ83と、通信部84と、記憶部85と、プロセッサ86とを備えている。 The register 8 includes a camera 81 , a display 82 , a printer 83 , a communication section 84 , a storage section 85 and a processor 86 .
 カメラ81は、利用者登録の対象者としての利用者の顔を撮影する。ディスプレイ82は、利用者登録に関する画面を表示する。このディスプレイ82は、タッチパネルで構成され、利用者が画面操作を行うことができる。プリンタ83は、二次元コードが印刷されたシートを出力する。通信部84は、ネットワークを介して管理サーバ2と通信を行う。記憶部85は、プロセッサ86で実行されるプログラムなどを記憶する。 The camera 81 photographs the face of the user who is the target of user registration. The display 82 displays a screen regarding user registration. The display 82 is composed of a touch panel, and the user can operate the screen. A printer 83 outputs a sheet on which the two-dimensional code is printed. The communication unit 84 communicates with the management server 2 via the network. The storage unit 85 stores programs and the like executed by the processor 86 .
 プロセッサ86は、記憶部85に記憶されたプログラムを実行することで各種の処理を行う。本実施形態では、プロセッサ86が、顔画像取得処理、利用者登録要求処理、二次元コード発行処理、およびGUI制御処理などを行う。各処理は、第1実施形態のセキュリティロッカー1と同様である。 The processor 86 performs various processes by executing programs stored in the storage unit 85 . In this embodiment, the processor 86 performs face image acquisition processing, user registration request processing, two-dimensional code issuing processing, GUI control processing, and the like. Each process is the same as that of the security locker 1 of the first embodiment.
 次に、第2実施形態に係るセキュリティロッカー7の概略構成について説明する。図17は、セキュリティロッカー7の概略構成を示すブロック図である。 Next, a schematic configuration of the security locker 7 according to the second embodiment will be described. FIG. 17 is a block diagram showing a schematic configuration of the security locker 7. As shown in FIG.
 セキュリティロッカー7は、第1実施形態のセキュリティロッカー1と同様に、カメラ11と、人感センサ12と、ディスプレイ13,14と、電子錠16と、通信部17と、記憶部18と、プロセッサ19とを備えているが、プリンタ15は備えていない。 The security locker 7 includes a camera 11, a motion sensor 12, displays 13 and 14, an electronic lock 16, a communication section 17, a storage section 18, and a processor 19, as in the security locker 1 of the first embodiment. , but the printer 15 is not provided.
 プロセッサ19は、第1実施形態のセキュリティロッカー1と同様に、顔画像取得処理、二次元コード取得処理、本人認証要求処理、扉開閉制御処理、およびGUI制御処理などを行うが、利用者登録要求処理、および二次元コード発行処理は行われない。 As in the security locker 1 of the first embodiment, the processor 19 performs face image acquisition processing, two-dimensional code acquisition processing, personal authentication request processing, door opening/closing control processing, GUI control processing, and the like. processing and two-dimensional code issuing processing are not performed.
 ところで、セキュリティロッカー1の利用を無料とすることも可能であるが、セキュリティロッカー1の利用を有料とする場合には、利用者が利用料金を支払うための決済処理が行われる。この場合、顔認証と連携した決済システムにより利用料金の決済が行われるものとしてもよい。また、クレジットカード、またはICカードやスマートフォンを利用した電子マネーにより利用料金の決済が行われるものとしてもよい。具体的には、利用者の電子決済情報(クレジットカードや電子マネーなどに関する情報)に基づいて決済処理を行う決済サーバ(図示せず)に管理サーバ2が接続され、管理サーバ2が、本人認証、特に顔認証により個人が特定された認証結果を決済サーバに通知することで決済処理が行われる。これにより、利用者は、荷物引き取り時に特別な操作を行うことなく利用料金の決済を済ませることができる。また、利用者の電子決済情報は、事前に、具体的には、レジスタ8を利用した利用者登録時に登録されるものとしてもよい。 By the way, it is possible to make the use of the security locker 1 free of charge, but if the use of the security locker 1 is charged, a settlement process is performed for the user to pay the usage fee. In this case, the usage fee may be settled by a payment system linked with face authentication. Also, the usage fee may be settled by credit card, electronic money using an IC card or smart phone. Specifically, the management server 2 is connected to a payment server (not shown) that performs payment processing based on the user's electronic payment information (information on credit cards, electronic money, etc.), and the management server 2 performs personal authentication. In particular, payment processing is performed by notifying a payment server of an authentication result in which an individual is specified by face authentication. As a result, the user can settle the usage fee without performing any special operation when picking up the package. Further, the user's electronic payment information may be registered in advance, specifically at the time of user registration using the register 8 .
 以上のように、本出願において開示する技術の例示として、実施形態を説明した。しかしながら、本開示における技術は、これに限定されず、変更、置き換え、付加、省略などを行った実施形態にも適用できる。また、上記の実施形態で説明した各構成要素を組み合わせて、新たな実施形態とすることも可能である。 As described above, the embodiment has been described as an example of the technology disclosed in this application. However, the technology in the present disclosure is not limited to this, and can also be applied to embodiments with modifications, replacements, additions, omissions, and the like. Further, it is also possible to combine the constituent elements described in the above embodiments to create new embodiments.
 本開示に係る保管庫システムおよび保管庫管理方法は、保管庫に預け入れた物品を取り出す際の利用者の使い勝手が良く、また、本人認証に高いセキュリティ性を確保することができる効果を有し、電子錠により施錠された保管庫の収容物を取り出す際に、利用者が登録者と同一人物であることを確認する本人認証を行い、その本人認証が成功した場合に保管庫の電子錠を解錠する保管庫システムおよび保管庫管理方法などとして有用である。 The vault system and vault management method according to the present disclosure are user-friendly when taking out items deposited in the vault, and have the effect of ensuring high security for personal authentication. When taking out an item from an electronically locked storage, identity authentication is performed to confirm that the user is the same person as the registrant, and if the identity authentication succeeds, the electronic lock of the storage is unlocked. It is useful as a locked storage system and storage management method.
1 セキュリティロッカー(保管庫装置、登録装置、認証装置)
2 管理サーバ(サーバ装置)
3 管理端末
4 携帯端末
5 ロッカーボックス(収納部)
7 セキュリティロッカー(保管庫装置、認証装置)
8 レジスタ(登録装置)
11 カメラ
12 人感センサ
13 ディスプレイ
14 ディスプレイ
15 プリンタ(印刷装置)
16 電子錠
17 通信部
18 記憶部
19 プロセッサ
21 通信部
22 記憶部
23 プロセッサ
1 Security locker (storage device, registration device, authentication device)
2 Management server (server device)
3 Management terminal 4 Mobile terminal 5 Locker box (storage part)
7 Security locker (storage device, authentication device)
8 register (registration device)
11 camera 12 human sensor 13 display 14 display 15 printer (printing device)
16 electronic lock 17 communication unit 18 storage unit 19 processor 21 communication unit 22 storage unit 23 processor

Claims (8)

  1.  電子錠により施錠および解錠が行われる保管庫装置と、
     本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、
     前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、
     利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備え、
     前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を照合部に実行させ、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定することを特徴とする保管庫システム。
    a storage device that is locked and unlocked by an electronic lock;
    a registration device that performs processing related to user registration for registering user information necessary for personal authentication;
    a server device that acquires a face image for registration by photographing the user's face and issues a code image to be issued to the user via the registration device when the user is registered;
    an authentication device that acquires at least one of an authentication face image of a user's face and the code image presented by the user;
    When unlocking the storage device, as the personal authentication, face matching for comparing the face image for registration and the face image for authentication, and the code image delivered to the user and presented by the user. and code verification for comparing the code image obtained by the verification, and determining whether or not the storage device can be unlocked based on the result of the verification.
  2.  前記照合部は、
     前記保管庫装置の収容部の識別情報と、前記登録用の顔画像と、利用者に交付した前記コード画像とを対応付けて管理することを特徴とする請求項1に記載の保管庫システム。
    The collation unit
    2. The storage system according to claim 1, wherein the identification information of the storage unit of the storage device, the facial image for registration, and the code image issued to the user are managed in association with each other.
  3.  前記照合部は、
     前記顔照合および前記コード照合の各照合結果に基づいて解錠の可否を判定する際の判定方法に関する設定として、前記顔照合および前記コード照合の両方で一致の結果が得られた場合に認証成功と判定するAND認証と、前記顔照合および前記コード照合のいずれか一方で一致の結果が得られた場合に認証成功と判定するOR認証とのいずれかを選択する設定を管理することを特徴とする請求項1に記載の保管庫システム。
    The collation unit
    As a setting related to a determination method for determining whether or not unlocking is possible based on each matching result of the face matching and the code matching, authentication is successful when matching results are obtained from both the face matching and the code matching. and OR authentication, in which it is determined that authentication is successful when a matching result is obtained from either the face collation or the code collation. The storage system according to claim 1.
  4.  前記保管庫装置は、
     前記登録装置および前記認証装置を含み、
     前記サーバ装置は、
     前記利用者登録の際に、前記登録装置を兼用する前記保管庫装置を介して、前記登録用の顔画像を取得し、
     前記保管庫装置の収容物の取り出しの際に、前記認証装置を兼用する前記保管庫装置を介して、前記認証用の顔画像と、利用者が提示した前記コード画像とを取得することを特徴とする請求項1に記載の保管庫システム。
    The storage device is
    including the registration device and the authentication device;
    The server device
    Acquiring the facial image for registration through the storage device that also serves as the registration device when the user is registered,
    The face image for authentication and the code image presented by the user are acquired via the storage device that also serves as the authentication device when taking out the contents of the storage device. The storage system according to claim 1.
  5.  前記サーバ装置は、
     発行された前記コード画像を利用者に交付するため、利用者が所持する携帯端末に前記コード画像を送信することを特徴とする請求項1に記載の保管庫システム。
    The server device
    2. The storage system according to claim 1, wherein the issued code image is transmitted to a mobile terminal owned by the user in order to deliver the issued code image to the user.
  6.  前記登録装置は、
     発行された前記コード画像を利用者に交付するため、印刷装置により前記コード画像が印刷されたシートを出力することを特徴とする請求項1に記載の保管庫システム。
    The registration device
    2. The storage system according to claim 1, wherein a sheet on which said code image is printed is output by a printing device in order to deliver said issued code image to a user.
  7.  前記コード画像は、二次元コードまたは一次元コードであることを特徴とする請求項1に記載の保管庫システム。 The storage system according to claim 1, wherein the code image is a two-dimensional code or a one-dimensional code.
  8.  電子錠により施錠および解錠が行われる保管庫装置と、
     本人認証に必要な利用者の情報を登録する利用者登録に関する処理を行う登録装置と、
     前記利用者登録の際に、前記登録装置を介して、利用者の顔を撮影した登録用の顔画像を取得すると共に、利用者に交付するコード画像を発行するサーバ装置と、
     利用者の顔を撮影した認証用の顔画像と、利用者が提示した前記コード画像との少なくとも一方を取得する認証装置と、を備えた保管庫システムにおいて、
     前記保管庫装置を解錠する際に、前記本人認証として、前記登録用の顔画像と前記認証用の顔画像とを比較する顔照合と、利用者に交付した前記コード画像と利用者が提示した前記コード画像とを比較するコード照合との少なくとも一方を行い、その照合結果に基づいて、前記保管庫装置の解錠の可否を判定することを特徴とする保管庫管理方法。
    a storage device that is locked and unlocked by an electronic lock;
    a registration device that performs processing related to user registration for registering user information necessary for personal authentication;
    a server device that acquires a face image for registration by photographing the user's face and issues a code image to be issued to the user via the registration device when the user is registered;
    A storage system comprising an authentication device that acquires at least one of an authentication face image of a user's face and the code image presented by the user,
    When unlocking the storage device, as the personal authentication, face matching for comparing the face image for registration and the face image for authentication, and the code image delivered to the user and presented by the user. code collation for comparing the code image obtained from the code image, and judging whether or not the storage apparatus can be unlocked based on the result of the collation.
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