WO2022253339A1 - 一种自动拦截骚扰电话的方法、系统和设备 - Google Patents

一种自动拦截骚扰电话的方法、系统和设备 Download PDF

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Publication number
WO2022253339A1
WO2022253339A1 PCT/CN2022/097016 CN2022097016W WO2022253339A1 WO 2022253339 A1 WO2022253339 A1 WO 2022253339A1 CN 2022097016 W CN2022097016 W CN 2022097016W WO 2022253339 A1 WO2022253339 A1 WO 2022253339A1
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Prior art keywords
call
communication device
password
incoming call
question
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PCT/CN2022/097016
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English (en)
French (fr)
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汪震坤
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汪震坤
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Publication of WO2022253339A1 publication Critical patent/WO2022253339A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H04M3/4365—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it based on information specified by the calling party, e.g. priority or subject
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/5335—Message type or catagory, e.g. priority, indication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6072—Authentication using challenger response
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/04—Special services or facilities for emergency applications

Definitions

  • the present invention generally relates to a communication device for managing incoming calls, and more particularly, to a method, system and apparatus for allowing unfamiliar calls by verifying unrelated passwords.
  • any incoming call is processed first to determine if it belongs to an unwanted call group, usually defined by the user in the settings. If yes, the call will be blocked by the call blocking app without calling the user.
  • call blocking apps do fall short when it comes to handling unfamiliar phone numbers. If the call blocking application is set to block all unfamiliar calls, it can be expected that the user of the mobile phone with the call blocking application installed can only communicate, talk or socialize with friends in the contact list. Obviously, this way of dealing with strange calls must be detrimental to the user's social or business life. On the other hand, if a call blocking app is set to allow all unfamiliar calls, then expect telemarketers and some nuisance calls to keep calling cell phone users.
  • an unfamiliar call may have potential commercial or social benefits.
  • an unfamiliar call could be from an old friend with a new phone number, a new friend at an exhibition event, a headhunter, etc.
  • it may not be in the user's best interest to use current call blocking apps to handle unfamiliar calls.
  • the object of the present invention is to provide a method, system and device for automatically blocking harassing calls, which can further screen the strange calls blocked by the call blocking application or service of the mobile communication device, so as to allow the calls to be blocked by specific expected calls at the same time
  • the specific call made by the calling party The specific call made by the calling party.
  • the method for allowing strange calls first uses preset usual questions to ask each caller of the strange call, and then determines whether the answer provided by the caller can match the specific answer predetermined by the user of the mobile communication device. Permissibility of unfamiliar calls. In particular, the specific answers or passwords in this method may not be relevant in the sense of the pre-set usual questions.
  • a method for allowing strange calls, applied to a communication device having a memory and a call blocking application to provide strange calls comprises: configuring an area in the memory of the communication device to store The steps of the unit; the step of recording at least one password into the password correlation table in the storage unit, each of the at least one password is related to a specific user of the communication device; when receiving a strange call, requesting the strange call.
  • the step of a caller providing an answer to a usual question immediately provided by the communication device; the step of determining whether the answer matches any of at least one of the codes in the code-related table; forwarding an unfamiliar call to the code listed in the code-related table A step of matching the user corresponding to the password (if yes); if not, a step of blocking unfamiliar calls.
  • the invention discloses a method for filtering an incoming call to a communication device, comprising the following steps: (a) recording at least one password into a password-related table in a computer-readable storage medium, and recording the call information into a call list table in; (b) requesting the caller of the incoming call through the usual question circuit to provide an answer to the usual question; (c) determining whether the answer is related to the at least one password in the password correlation table through the normal question circuit match; and (d) if said answer matches said at least one code, connecting said incoming call through said common question circuit; if said answer does not match said at least one code, then disconnecting said incoming call call.
  • At least one password is in the form of a voice message with specific wording.
  • At least one code is in the form of a dial tone combination.
  • the method further generates a blocking message with the strange call number provided to the communication device.
  • the method of allowing unfamiliar calls is provided in the form of an application program equipped with an inquiry control unit to configure a password correlation table in the memory of the communication device and execute the method.
  • a mobile communication device in another aspect of the invention, includes a call blocking application, a memory and an application program.
  • Call blocking app is used to screen incoming calls and further classify any incoming calls as unfamiliar calls.
  • the memory has a storage unit for storing a password correlation table, and the password correlation table has at least one password.
  • the application program is used to configure a password-related table into memory and to perform a method comprising the steps of: asking a caller unfamiliar with calling to provide an answer to an innocuous question, determining whether the answer relates to at least one of the password-related tables Passwords match, if at least one password matches, connect the unfamiliar call; if the answer doesn't match at least one password, block the unfamiliar call.
  • a communication system in another aspect of the present invention, includes a communication server and a plurality of communication terminals.
  • the communication server also includes a call blocking application, memory and application programs.
  • Call blocking app is used to screen incoming calls and further classify any incoming calls as unfamiliar calls.
  • the memory has a storage unit for storing a password correlation table, and the password correlation table has a plurality of passwords and a plurality of users corresponding to the plurality of passwords.
  • the application is used to configure a password correlation table into a storage unit and to execute a method comprising the steps of: asking a caller unfamiliar with calling to provide an answer to a usual question, determining whether the answer matches multiple passwords in the password correlation table one of, connects the strange call to one of the multiple users corresponding to one of the multiple passwords in the password related table whose answer matches, and blocks the strange call if the answer does not match all of the multiple passwords .
  • Each of the plurality of communication terminals corresponds to one of the plurality of users.
  • At least one of the plurality of communication terminals is a mobile phone.
  • At least one of the plurality of communication terminals is a desk phone.
  • an unfamiliar call determined by a call blocking application or service may be further screened, thereby preventing unwanted callers from interfering with the device or user, but Valuable callers will be allowed to go through a specific review process. Since the password for allowing the strange call is preset by the user of the communication device, it is possible to predetermine or select the strange caller to be allowed by revealing the password to a specific person or a requesting party.
  • Fig. 1 is a schematic flowchart of an embodiment of a method for allowing unfamiliar calls according to the present invention.
  • Fig. 2 is a schematic diagram of an embodiment of a mobile communication device according to the present invention, which is used to apply the method of allowing unfamiliar calls.
  • Fig. 3 is a schematic diagram of an embodiment of a communication system applying the method for allowing unfamiliar calls according to the present invention.
  • FIG. 4 schematically illustrates an example of a password-related form stored in a memory of a communication server of the communication system of FIG. 3 .
  • Fig. 5 is a schematic flowchart of an embodiment of a method for connecting or disconnecting an incoming call according to the present invention.
  • FIG. 6 is a flowchart of step S230 in FIG. 5 .
  • FIG. 7 is a flowchart of step S240 in FIG. 5 .
  • Fig. 8 is a flow chart of password update in the present invention.
  • an unfamiliar call is defined and provided by an existing call blocking procedure of a mobile communication device or a communication server.
  • a call blocking process may be provided by the manufacturer of the mobile communication device itself, an application program (app) downloaded or embedded in the mobile communication device or communication server for handling incoming calls, and the like.
  • FIG. 1 it schematically shows a flow chart of an embodiment of a method S10 for allowing unfamiliar calls according to the present invention.
  • the method S10 can be presented as an application program (app-S10) downloaded from a local network or the Internet, and the app-S10 is also equipped with an inquiry control circuit as an execution program to perform the method S10.
  • S10 may be executed on a communication device or a network server.
  • the method S10 includes at least the following steps.
  • Step S101 The inquiry control circuit configures a specific area in the memory of the communication device as a storage unit of app-S10.
  • Step S103 Record at least one message with a specific wording or a specific dial tone combination as one of the passwords of the method into the password correlation table in the storage unit.
  • each password is associated with a specific user of the communication device.
  • Step S105 The caller of the strange call is required to provide an answer to a simple question immediately provided by the communication device.
  • the communication device has been installed with a call blocking process for identifying unfamiliar calls from incoming calls, and the identified unfamiliar calls are then immediately forwarded to this step S105 to handle general question inquiries.
  • the usual questions are presented as voice messages.
  • Step S107 The inquiry control circuit determines whether the answer matches any password pre-stored in the password correlation table in the storage unit. If yes, the unfamiliar call is forwarded to the user corresponding to the matching password listed in the password correlation table (ie, go to step S109). If not, go to step S111.
  • Step S109 The inquiry control circuit establishes a communication connection between the caller of the strange call and the user related to the matching password.
  • Step S111 Inquiring the control circuit to block the strange call, and preferably, providing a corresponding blocking message with the strange call number to the user of the communication device.
  • the secondary issue may be a voice message that is also recorded in the storage unit.
  • ordinary questions can be modified regularly or remain unchanged all the time, but the password of a specific user can be modified arbitrarily by the user.
  • ciphers are logically independent of the usual problems. Therefore, the usual questions provided by the communication device are indistinguishable from all incoming and unknown calls, but the password may be different from time to time, depending on the user's settings. Therefore, the strange calls allowed by the method S10 can be controlled by the user. That is, the user can determine or select the allowed strange callers by revealing the password to a specific party in advance.
  • the above-mentioned communication device is a mobile communication device, such as a smart phone or a pad. That is, the app-S10 is installed in the mobile communication device for executing the method S10.
  • the mobile communication device 1 includes a call blocking application 11 for screening incoming calls and further classifying incoming calls as unfamiliar calls, with The memory 13 of the storage unit 131 for storing password correlation tables, and the app-S1015 is used for receiving unfamiliar calls, and has an inquiry control unit 151 for executing the method S10.
  • the call blocking application 11 When a call arrives at the mobile communication device 1, the call blocking application 11 will be activated to identify whether the instant call is an unwanted call in the contact list of the mobile communication device 1, such as a robocall, a spam call, a nuisance call, Telemarketers, fraudulent and fraudulent calls, emergency calls, friendly calls, or an unfamiliar phone number without access to any of the above groups. Generally speaking, in this field, the call blocking application 11 will directly and automatically block unwanted calls, allow emergency or friendly calls to pass through and dial the user, and allow or block undesired calls according to the settings of the call blocking application 11. familiar call. According to the present invention, in order for the app-S1015 to handle the unfamiliar calls, the call blocking app 11 is set to transfer the unfamiliar calls to the app-S1015.
  • app-S1015 When receiving a strange call, app-S1015 will process the strange call by executing the method S10, initially starting from its step S105. That is, the caller who is not familiar with calling will be asked to answer a common question played by app-S1015. If the query control unit 151 determines that the response provided by the caller of the strange call matches the recorded response, the strange call will be allowed to dial the user. On the other hand, if the answer provided by the caller does not match the recorded answer or any recorded answer, the query control unit 151 will block the unfamiliar call and preferably generate a corresponding bock message with the unfamiliar calling number to inform A user of the mobile communication device 1 .
  • the mundane question may or may not be meaningful, and the answer (ie, password) may or may not be related to the mundane question.
  • the usual question may always be "What's the answer?” and the answer recorded by the user of the mobile communication device 1 in the storage unit 131 of the memory 13 of the mobile communication device 1 may be the voice message "Go bears".
  • general questions and answers are pre-recorded in the storage unit 131, and they are variable. Specifically, if a new password is recorded into the storage unit 131, the validity of the old password is predetermined by the user.
  • app-S1015 can be set to accept only new passwords, only the last two passwords or all recorded passwords.
  • the communication system 2 includes a communication server 21 and a plurality of communication terminals 23 .
  • the communication server 21 includes a call blocking application 211 for screening incoming calls and further classifying incoming calls as unfamiliar calls, has a password-related table for storing
  • the memory 213 of the storage unit 2131 of the app-S10 215 is used to receive an unfamiliar call, and has an inquiry control unit 2151 for executing the method S10.
  • the plurality of communication terminals 23 may include a mobile phone 23a and a desk phone set 23b, and each of the mobile phone 23a and the desk phone set 23b is signal-connected with the communication server 21 in a wireless or cable manner.
  • the password correlation table should have at least two columns.
  • the entries in the first column are passwords for allowing unfamiliar calls, and the entries in the second column are specific communication terminals 23 corresponding to the passwords listed in the first column. Note that different passwords may map to the same communication terminal 23 in this example of the password correlation table.
  • the call blocking application 211 of the communication server 21 when a call is received, the call blocking application 211 of the communication server 21 will be activated to identify whether the instant call is an unwanted call, such as a robot call, spam call, nuisance call, telemarketing , a fraudulent and fraudulent call, an emergency call, a friendly call from a contact list collected by Communication System 2, or an unfamiliar phone number that does not have access to any of the aforementioned talkgroups.
  • the call blocking application 211 will directly and automatically block unwanted calls, allow emergency or friendly calls to pass through and dial the user, and allow or block unfamiliar calls according to the settings of the call blocking application 211. call.
  • the call blocking app 211 is arranged to divert unfamiliar calls to app-S10 215.
  • the app-S10 215 When a strange call is received, the app-S10 215 will process the strange call by executing the method S10, initially starting from its step S105. That is, the caller unfamiliar with calling will be asked to answer the usual questions broadcast by app-S10 215. If the inquiry control unit 2151 determines that the response provided by the caller of the strange call matches any of the passwords recorded in the first column of the password-related table, the strange call will be directed to the password listed in the second column of the password-related table immediately. corresponding user.
  • the query control unit 2151 will block the strange call, and preferably generate a corresponding interception message with the strange calling number to Notify the relevant personnel of the communication system 2.
  • the usual questions broadcast by the communication server 21 may be meaningful or meaningless, and the passwords set by different users may be related or irrelevant to the usual questions.
  • the usual question may always be "What's the answer?" and the passwords recorded in the storage unit 2131 of the memory 213 of the communication server 21 by different users of the communication server 21 may be such as "Go bears", "California", Voice messages such as “Beat Cal” and “Channel 5,” or dial tone "54088” and "0800.”
  • usual questions and any passwords are pre-recorded into the storage unit 2131, and they are all changeable.
  • the validity of the old password is predetermined by the user. For example, as shown in Figure 4, “King Justin” keeps multiple password activations, but “Master Steve” only sets activation to the one most recent password.
  • a flowchart of an embodiment of a method S20 similar to S10 for connecting or disconnecting an incoming call according to the present invention.
  • the method S20 can be presented as an application program (app-S10) downloaded from a local network or the Internet, and the app-S20 is also equipped with an inquiry control circuit as an execution program to perform the method S20.
  • S20 can be executed on a communication device or a network server.
  • the method S20 includes at least the following steps.
  • Step S210 The query control circuit configures a specific area in the memory of the communication device or the network server as a storage unit of the app-S20, and records at least one message with a specific wording or a specific dial tone combination into the storage unit as one of the passwords in the password related table.
  • each password is associated with a specific incoming caller or group of callers; each password may also be associated with an insignificant question.
  • Step S220 When a call is received, the usual question circuit determines whether the caller is identified as a familiar caller who does not require a password. Familiar callers may be phone book members or selected callers previously designated by the communication device owner. This feature can also be an option that the communication device owner can turn off. Once the caller is identified as an acquaintance, the system will connect the call at S260, otherwise the system will proceed to S230.
  • Step S230 The general question circuit will prompt the caller with a general question.
  • This mundane question can be specific to the caller or group of callers. For example, one general question in the phone book for a particular member, and another general question for everyone.
  • the owner of the communication device can provide his number to the demander together with the answer, such as a specific extension number or personal information as the answer. Callers can enter answers by voice or dial tone.
  • a flow chart of the S230 option Before the usual questions circuit prompts the caller with the usual questions, at step 231 the circuit will determine whether the caller is identified as an emergency agency. If the caller is an emergency agency, the circuit will skip the usual questions and connect the call directly at S260, otherwise, the circuit will continue to process the usual questions at step S232.
  • Step S240 The call blocking circuit determines whether the provided answer is correct. Once the correct answer is provided, the call blocking circuit will connect the call. If the answer is incorrect, the call block will determine whether to disconnect the call or have the caller try again.
  • step S241 upon receiving an answer from the caller, the call blocking circuit determines whether the received answer is correct. When the answer is correct, the circuit connects the call in step 260. If the answer is incorrect, go to step S242. Step S242 determines whether the password has just been updated due to its preset expiration, and whether the caller has entered the old password for the first time after the password was updated.
  • the present invention provides that passwords can have a duration limit. Primarily time-limited passwords for the general public, a select group of members, or general usual questions.
  • step S260A the call receiver decides whether to answer the call. If the call receiver does decide to answer the call, the system will proceed to step S244 to restore/set the old password of that particular caller for future calls.
  • the call blocking circuit may hold the incoming call for a predetermined period of time before temporarily connecting the incoming call. Such a wait time further deters any unwanted callers using the old password.
  • the call blocking circuit can also ask a simple question to verify whether the caller is automatically dialed by a market system or a robot. For example, such a simple problem could be a math problem like 1+1.
  • the call blocking circuit determines whether the number of the wrong answer entered by the caller exceeds a set number. If the set number is not exceeded, the system will enter step S230 so that the user can re-enter the password. Otherwise, the system will enter step S270 to disconnect the call and send a notification to the user.
  • passwords can be set for a limited time or/and a limited number of accesses. If the password usage exceeds the limit count of access, the system will also directly enter step S270 to disconnect the call and send a notification to the user.
  • step S301 the general question circuit checks whether each password is permanent.
  • step S302 for each non-permanent password, the circuit determines whether it needs to be updated. If the password expires, then in step S303, the system notifies the communication device to update the password.
  • a permanent password can be assigned to each contact in the phonebook.
  • a limited passcode can be assigned to a group of contacts or to unfamiliar callers in the general public.
  • an unfamiliar call determined by a call blocking application or service may be further screened, thereby preventing unwanted callers from interfering with the device or user, but Deserving callers will be allowed to go through a detailed interrogation process. Since the password for allowing strange calls is preset by the user of the communication device, the strange callers to be allowed can be predetermined or selected by revealing the password to a specific person or party.

Abstract

本申请实施例提供一种自动拦截骚扰电话通信设备，该通信设备包括呼叫阻断电路，用于确定来电是否是陌生呼叫，存储器，用于存储密码相关表单和熟悉的呼叫列表，和一个平常的问题回路，当来电为陌生的呼叫时，呼叫阻断电路将来电转发给平常问题电路，平常问题电路要求来电的呼叫者提供平常问题的答案，当答案与密码相关表中的至少一个密码匹配时，平常问题电路连接所述来电。本发明能够有效地阻断陌生来电。

Description

一种自动拦截骚扰电话的方法、系统和设备 技术领域
本发明一般涉及一种用于管理来电呼叫的通信装置，更具体地说，涉及一种通过验证不相关密码来允许陌生呼叫的方法、系统和设备。
技术背景
根据美国联邦通信委员会和联邦贸易委员会2018年的一份报告，未经请求的机器人电话是美国消费者投诉的第一来源。由于商业活动蓬勃发展以及利润丰厚的动机，这一持续不断的问题只会变得更糟。更严重的是，随着移动通信产品的普及，除了机器人电话的增加外，垃圾邮件电话、骚扰电话、电话销售、欺诈电话、诈骗电话和未知电话的数量也在增加。移动通信中的这种趋势确实给用户带来了麻烦。在本发明中，所有的机器人呼叫、垃圾邮件呼叫、骚扰呼叫、电话销售人员、欺诈呼叫和诈骗呼叫都被解释为“不需要的呼叫”。
为了减少上述干扰情况，引入了各种阻止上述不必要呼叫的应用程序，如Whoscall、Truecaller和Call Protect。通常，在这些呼叫阻止应用程序中，首先处理任何来电呼叫，以确定它是否属于不需要的呼叫组，通常由用户在设置中定义。如果是肯定的，则呼叫将被呼叫阻止应用程序阻止，而不会给用户打电话。
然而，这些呼叫阻断应用程序在处理陌生电话号码方面确实存在不足。如果呼叫阻止应用程序设置为阻止所有不熟悉的呼叫，则可以预期，安装了呼叫阻止应用程序的手机用户只能与联系人列表中的朋友进行通信、交谈或社交。显然，这种处理陌生电话的方式肯定对用户的社交或商业生活有害。另一方面，如果将呼叫阻止应用程序设置为允许所有不熟悉的呼叫，那么可以预见电话销售人员和一些讨厌的呼叫会不断给手机用户打电话。
然而，一些不熟悉的电话可能会带来潜在的商业或社会利益。例如，不熟悉的电话可能来自有新电话号码的老朋友、在展览活动中结识的新朋友、猎头等。换句话说，使用当前的呼叫阻止应用程序来处理不熟悉的呼叫可能无法满足用户的最佳利益。
因此，提供一种机制，可以进一步筛选由现有呼叫阻止应用程序或服务过滤的不熟悉呼叫，而不仅仅是阻止所有这些应用程序或服务，这无疑是本领域所欢迎和需要的。
发明内容
本发明的目的是提供一种自动拦截骚扰电话的方法、系统和设备，该方法、系统和设备可以进一步屏蔽由移动通信设备的呼叫阻止应用程序或服务阻止的陌生呼叫，以便同时允许由特定预期呼叫方进行的特定呼叫。在本发明中，用于允许陌生呼叫的方法首先利用预设的平常问题来询问陌生呼叫的每个呼叫者，然后通过判断呼叫者提供的答案是否能够匹配移动通信设备用户预定的特定答案来确定陌生呼叫的允许度。特别地，该方法中的特定答案或密码在意义上可能与预设的平常问题不相关。
在本发明的一个方面中，一种用于允许陌生呼叫的方法，应用于具有存储器和呼叫阻断应用程序的通信设备，以提供陌生呼叫，包括：将通信设备的存储器中的区域配置为存储单元的步骤；将至少一个密码记录到存储单元中的密码相关表中的步骤，所述至少一个密码中的每一个都与通信设备的特定用户相关；当接收到陌生呼叫时，请求陌生呼叫的呼叫者为通信设备立即提供的平常问题提供答案的步骤；确定答案是否与密码相关表中的至少一个密码中的任何一个匹配的步骤；将不熟悉的呼叫转发给与密码相关表中列出的匹配密码相对应的用户的步骤(如果是)；如果是否定的，则是阻止陌生呼叫的步骤。
本发明公开了一种过滤到通信设备的来电呼叫的方法，包括以下步骤：(a)将至少 一个密码记录到计算机可读存储介质中的密码相关表中，并将呼叫信息记录到呼叫列表表中；(b)通过平常问题电路请求所述来电呼叫的呼叫者提供平常问题的答案；(c)通过所述普通问题电路确定所述答案是否与所述密码相关表中的所述至少一个密码匹配；和(d)如果所述答案与所述至少一个密码匹配，则通过所述普通问题电路连接所述来电呼叫；如果所述答案与所述至少一个密码不匹配，则断开所述来电呼叫。
在本发明的一个实施例中，至少一个密码是具有特定措辞的语音消息形式。
在本发明的一个实施例中，至少一个密码是拨号音组合的形式。
在本发明的一个实施例中，平常的问题以语音消息的形式出现。
在本发明的一个实施例中，如果陌生呼叫与至少一个密码不匹配，则该方法进一步生成具有提供给通信设备的陌生呼叫号码的阻止消息。
在本发明的一个实施例中，允许陌生呼叫的方法是以应用程序的形式提供的，该应用程序配有询问控制单元，以配置通信设备存储器中的密码相关表并执行该方法。
在本发明的另一方面中，移动通信设备包括呼叫阻断应用、存储器和应用程序。呼叫阻止应用程序用于筛选来电呼叫，并进一步将任何来电呼叫分类为不熟悉的呼叫。存储器具有用于存储密码相关表的存储单元，并且密码相关表具有至少一个密码。该应用程序用于将密码相关表配置到存储器中，并用于执行包括以下步骤的方法：要求不熟悉呼叫的呼叫者为一个无关紧要的问题提供答案，确定答案是否与密码相关表中的至少一个密码匹配，如果至少一个密码匹配，则连接不熟悉的呼叫；如果答案与至少一个密码不匹配，则阻止不熟悉的呼叫。
在本发明的另一方面中，通信系统包括通信服务器和多个通信终端。通信服务器还包括呼叫阻断应用、存储器和应用程序。呼叫阻止应用程序用于筛选来电呼叫，并进一步将任何来电呼叫分类为不熟悉的呼叫。存储器具有用于存储密码相关表的存储单元，并且密码相关表具有多个密码和对应于多个密码的多个用户。该应用程序用于将密码相关表配置到存储单元中，并用于执行包括以下步骤的方法：要求不熟悉呼叫的呼叫者提供对平常问题的答案，确定答案是否匹配密码相关表中的多个密码中的一个，将陌生呼叫连接到与答案匹配的密码相关表中的多个密码中的一个密码对应的多个用户中的一个，如果答案不匹配多个密码中的所有密码，则阻止陌生呼叫。多个通信终端中的每一个对应于多个用户中的一个。
在本发明的一个实施例中，多个通信终端中的至少一个是移动电话。
在本发明的一个实施例中，多个通信终端中的至少一个是台式电话机。
如上所述，在允许对移动通信设备或通信服务器进行陌生呼叫的方法、系统和设备中，可以进一步屏蔽由呼叫阻止应用程序或服务确定的陌生呼叫，从而阻止意外呼叫者干扰设备或用户，但有价值的来电者将被允许通过具体的审核过程。由于用于允许陌生呼叫的密码是由通信设备的用户预设的，因此可以通过向特定的人或需求方透露密码来预先确定或选择要允许的陌生呼叫者。
根据下文给出的详细描述，将进一步明确本申请的适用范围。虽然本发明的示例性实施例以图解的方式详细描述和具体展示，但本发明的精神和范围内的各种变化和修改对于本领域技术人员来说将从该详细描述中变得更加显而易见。
附图说明
通过下文给出的详细描述和附图，本发明将得到更充分的理解，附图仅作为说明，因此不限制本发明，其中：
图1是根据本发明允许陌生呼叫的方法的实施例的示意流程图。
图2是根据本发明的移动通信设备实施例的示意图，该移动通信设备用于应用允许 陌生呼叫的方法。
图3是根据本发明应用允许陌生呼叫的方法的通信系统实施例的示意图。
图4示意性地展示了存储在图3通信系统的通信服务器的存储器中的密码相关表单的示例。
图5是根据本发明连接或断开来电呼叫的方法的实施例的示意流程图。
图6是图5步骤S230的流程图。
图7是图5步骤S240的流程图。
图8是本发明的密码更新流程图。
具体实施方式
在以下详细描述中，为了解释的目的，阐述了许多具体细节，以提供对所公开实施例的透彻理解。然而，显而易见的是，可以在没有这些具体细节的情况下实施一个或多个实施例。在其他情况下，为了简化绘图，示意性地示出了众所周知的结构和装置。
首先应该理解，在本发明中，不熟悉的呼叫由移动通信设备或通信服务器的现有呼叫阻断过程定义和提供。这样的呼叫阻断过程可以由移动通信设备本身的制造商、下载或内置在移动通信设备或通信服务器中用于处理来电呼叫的应用程序(app)等提供。
参考图1，示意性地示出了根据本发明的用于允许陌生呼叫的方法S10的实施例的流程图。优选地，方法S10可以呈现为从本地网络或因特网下载的应用程序(app-S10)，并且app-S10还配备有作为执行程序的询问控制电路，以执行方法S10。S10可以在通信设备或网络服务器上执行。在本实施例中，方法S10至少包括以下步骤。
步骤S101：询问控制电路将通信设备存储器中的特定区域配置为app-S10的存储单元。
步骤S103：将至少一条具有特定措辞或特定拨号音组合的消息作为该方法的密码之一记录到存储单元中的密码相关表中。在密码相关表中，每个密码都与通信设备的特定用户相关。
步骤S105：要求陌生呼叫的呼叫者为通信设备立即提供的一个简单问题提供答案。根据本发明，通信设备已安装有用于从来电呼叫中识别陌生呼叫的呼叫阻断处理，并且所识别的陌生呼叫随后立即转发到该步骤S105，以处理普通问题的询问。优选地，平常的问题作为语音消息呈现。
步骤S107：由询问控制电路确定答案是否与存储单元中密码相关表中预先存储的任何密码匹配。如果是，则将不熟悉的呼叫转发给与密码相关表中列出的匹配密码相对应的用户(即，转到步骤S109)。如果为否，则转至步骤S111。
步骤S109：询问控制电路在陌生呼叫的呼叫者和与匹配密码相关的用户之间建立通信连接。
步骤S111：询问控制电路阻止陌生呼叫，并且优选地，向通信设备的用户提供具有陌生呼叫号码的相应阻止消息。
在本实施例中，次要问题可以是也记录在存储单元中的语音消息。根据本发明，平常的问题可以定期修改或始终保持不变，但是特定用户的密码可以由用户任意修改。基本上，密码在逻辑上独立于平常的问题。因此，通信设备提供的平常问题对所有来电的陌生呼叫都没有区别，但密码可能会有时不同，这取决于用户的设定。因此，方法S10允许的陌生呼叫可以由用户控制。即，用户可以通过提前向特定方透露密码来确定或选择允许的陌生呼叫者。
在本发明的一个实施例中，上述通信设备是移动通信设备，例如智能电话或pad。即，app-S10安装在移动通信设备中，用于执行方法S10。
参考图2，示出了根据本发明用于应用允许陌生呼叫的方法的移动通信设备的实施例的示意图。在本实施例中，作为方法S10中提到的前述通信设备的示例性示例，移动通信设备1包括用于屏蔽来电呼叫并将来电呼叫进一步分类为不熟悉呼叫的呼叫阻断应用11、具有用于存储密码相关表的存储单元131的存储器13，以及app-S1015，用于接收不熟悉的呼叫，并且具有用于执行方法S10的询问控制单元151。
当呼叫到达移动通信设备1时，呼叫阻断应用程序11将被激活，以识别即时呼叫是否是移动通信设备1联系人列表中的不需要的呼叫，例如机器人呼叫、垃圾邮件呼叫、骚扰呼叫、电话销售员、欺诈呼叫和诈骗呼叫、紧急呼叫、友好呼叫，或者是一个不熟悉的电话号码，但无权使用上述任何通话组。一般而言，在本领域中，呼叫阻断应用11将直接且自动地阻断不需要的呼叫，允许紧急或友好呼叫通过并拨打用户，并且根据呼叫阻断应用11的设置允许或阻断不熟悉的呼叫。根据本发明，为了让app-S1015处理不熟悉的呼叫，呼叫阻断app 11被设置为将不熟悉的呼叫转移到app-S1015。
在接收到陌生呼叫时，app-S1015将通过执行方法S10来处理陌生呼叫，最初从其步骤S105开始。即，将请求不熟悉呼叫的呼叫者回答app-S1015播放的一个平常的问题。如果询问控制单元151确定陌生呼叫的呼叫者提供的应答与记录的应答相匹配，则将允许陌生呼叫拨打用户。另一方面，如果呼叫者提供的答案与记录的答案或任何记录的答案不匹配，则询问控制单元151将阻止不熟悉的呼叫，并且优选地生成具有不熟悉呼叫号码的对应bock消息，以通知移动通信设备1的用户。
根据本发明，平常问题可能有意义或无意义，答案(即密码)可能与平常问题相关或无关。例如，平常的问题可以始终是“答案是什么？”，并且由移动通信设备1的用户记录在移动通信设备1的存储器13的存储单元131中的应答可以是语音消息“Go bears”。此外，普通问题和答案都被预先记录到存储单元131中，并且它们都是可变的。具体地，如果新密码被记录到存储单元131中，则旧密码的有效性由用户预先确定。在本实施例中，app-S1015可设置为仅接受新密码、仅接受最后两个密码或所有记录的密码。
参考图3，示出了根据本发明应用允许陌生呼叫的方法的通信系统实施例的示意图。在本实施例中，通信系统2包括通信服务器21和多个通信终端23。作为方法S10中提到的前述通信设备的另一示例性示例，通信服务器21包括用于屏蔽来电呼叫并将来电呼叫进一步分类为不熟悉呼叫的呼叫阻断应用211、具有用于存储密码相关表的存储单元2131的存储器213，以及app-S10 215，用于接收不熟悉的呼叫，并且具有用于执行方法S10的询问控制单元2151。多个通信终端23可以包括移动电话23a和桌面电话组23b，并且移动电话23a和桌面电话组23b中的每一个以无线或电缆方式与通信服务器21进行信号连接。
在该通信系统2中，移动电话23a和台式电话机23b的个人用户应将相应通信终端23的各自密码记录到存储单元2131的密码相关表中。在图4中，示意性地示出了存储在图3的通信系统2的通信服务器21的存储器213中的密码相关表的典型示例。根据本实施例，密码相关表应具有至少两列。第一列的条目是用于允许陌生呼叫的密码，第二列的条目是与第一列中列出的密码相对应的特定通信终端23。注意，在密码相关表的这个示例中，不同的密码可以映射到相同的通信终端23。例如，密码“Go bears”、“California”和“54088(拨号音)”都指向名为“King Justin”的同一通信终端。这意味着用户“King Justin”向人们透露了不同的密码，他选择保持所有这些密码处于活动状态以接收不熟悉的呼叫。
在该通信系统2中，当接收到呼叫时，通信服务器21的呼叫阻止应用程序211将被激活，以识别即时呼叫是否是不需要的呼叫，例如机器人呼叫、垃圾邮件呼叫、骚扰呼叫、电话销售员、欺诈呼叫和诈骗呼叫、紧急呼叫、通信系统2收集的联系人列表中的友好呼叫，或者是一个不熟悉的电话号码，但无权使用上述任何通话组。通常，在本领域中，呼叫阻断 应用211将直接且自动地阻断不需要的呼叫，允许紧急或友好呼叫通过并拨打用户，并且根据呼叫阻断应用211的设置来允许或阻断不熟悉的呼叫。根据本发明，为了让app-S10 215处理不熟悉的呼叫，呼叫阻断app 211被设置为将不熟悉的呼叫转移到app-S10 215。
在接收到陌生呼叫时，app-S10 215将通过执行方法S10来处理陌生呼叫，最初从其步骤S105开始。即，将请求不熟悉呼叫的呼叫者回答由app-S10 215广播的平常问题。如果询问控制单元2151确定陌生呼叫的呼叫者提供的应答与密码相关表的第一列中记录的密码中的任何密码匹配，则陌生呼叫将立即定向到密码相关表的第二列中列出的相应用户。另一方面，如果呼叫者提供的答案与密码相关表的第一列中记录的所有密码不匹配，则询问控制单元2151将阻止陌生呼叫，并且优选地生成具有陌生呼叫号码的相应拦截消息，以通知通信系统2的相关人员。
类似地，在本实施例中，通信服务器21广播的平常问题可以是有意义的或无意义的，并且不同用户设置的密码可以与平常问题相关或无关。例如，平常的问题可以始终是“答案是什么？”，并且由通信服务器21的不同用户记录在通信服务器21的存储器213的存储单元2131中的密码可以是诸如“Go bears”、“California”、“Beat Cal”和“Channel 5”之类的语音消息，或者拨号音“54088”和“0800”。此外，平常的问题和任何密码都被预先记录到存储单元2131中，并且它们都是可更改的。特别是，如果新密码被记录到存储单元2131中，则旧密码的有效性由用户预先确定。例如，如图4所示，“King Justin”保留多个密码激活，但“Master Steve”仅将激活设置为一个最新的密码。
参考图5，示意性地示出了方法S20的一个实施例的流程图，类似于根据本发明用于连接或断开来电呼叫的S10。优选地，方法S20可以呈现为从本地网络或因特网下载的应用程序(app-S10)，并且app-S20还配备有作为执行程序的询问控制电路，以执行方法S20。S20可以在通信设备或网络服务器上执行。在本实施例中，方法S20至少包括以下步骤。
步骤S210：询问控制电路将通信设备或网络服务器的存储器中的特定区域配置为app-S20的存储单元，并将至少一条具有特定措辞或特定拨号音组合的消息作为密码之一记录到存储单元中的密码相关表中。在密码相关表中，每个密码都与特定的来电呼叫者或一组呼叫者相关；每个密码也可能与一个无关紧要的问题有关。
步骤S220：当接收到呼叫时，平常问题电路确定呼叫者是否被识别为不需要密码的熟悉呼叫者。熟悉的呼叫者可以是通讯设备所有者之前指定的电话簿成员或选定的呼叫者。此功能也可以是通信设备所有者可以关闭的选项。一旦呼叫者被识别为熟人，系统将在S260连接呼叫，否则系统将进入S230。
步骤S230：平常问题电路将提示呼叫者一个平常问题。这个平常的问题可以是特定于呼叫者的，也可以是特定于呼叫者组的。例如，电话簿中针对某个特定成员的一个平常的问题，以及针对每个人的另一个平常的问题。通信设备所有者可以将其号码与答案一起提供给需求方，例如特定分机号码或个人信息作为答案。呼叫者可以通过语音或拨号音输入答案。
参考图6，S230选项的流程图。在平常问题电路向呼叫者提示平常问题之前，在步骤231，电路将确定呼叫者是否被识别为应急机构。如果呼叫者是应急机构，则电路将跳过平常问题并在S260处直接连接呼叫，否则，电路将在步骤S232处继续处理平常问题。
步骤S240：呼叫阻断电路确定所提供的应答是否正确。一旦提供正确答案，呼叫阻断电路将连接呼叫。如果回答不正确，呼叫块将确定是断开呼叫还是让呼叫者重试。
参考图7，S240选项的流程图。在步骤S241，在接收到来自呼叫者的应答时，呼叫阻断电路确定接收到的应答是否正确。当答案正确时，电路在步骤260连接呼叫。如果答案不正确，则进入步骤S242。步骤S242确定密码是否由于其预设到期而刚刚更新，以及呼叫者是否在密码更新后第一次输入旧密码。本发明提供了密码可以具有持续时间限制。主要是针对一般公众、一组选定成员或一般平常问题的限时密码。
由于密码已过期，并且呼叫者没有新更新的密码，或者密码尚未更新/更新，系统可以识别这些呼叫者并阻止他们。然而，如果呼叫者在密码被更新或过期之后第一次输入先前的密码，则系统将在步骤S260A临时连接呼叫者。在步骤S260A，呼叫接收器决定是否接听呼叫。如果呼叫接收器确实决定接听呼叫，则系统将进入步骤S244以恢复/设置该特定呼叫者的旧密码，以用于将来的呼叫。
此外，在临时连接来电呼叫之前，呼叫阻断电路可以将来电呼叫保持预定时间段。这样的等待时间可以进一步阻止任何使用旧密码的不需要的呼叫者。此外，呼叫阻断电路还可以问一个简单的问题，以验证呼叫者是由市场系统还是机器人自动拨打的。例如，这样简单的问题可以是数学问题，如1+1。
在S240，如果提供的答案不正确，则在步骤S250，呼叫阻断电路确定呼叫者输入错误答案的号码是否超过了设置的数字。如果未超过设置的数字，则系统将进入步骤S230，以便用户重新输入密码。否则，系统将进入步骤S270，断开呼叫并向用户发送通知。此外，密码可以设置有限的时间或/和有限的访问次数。如果密码使用超过了访问的限制计数，系统也将直接进入步骤S270以断开呼叫并向用户发送通知。
参考图8，更新密码的流程图。图8中的处理作为系统上的调度任务执行。在步骤S301，普通问题电路审查每个密码是否是永久的。在步骤S302，对于每个非永久密码，电路确定其是否需要更新。如果密码过期，则在步骤S303，系统通知通信设备更新密码。
可以为电话簿中的每个联系人分配永久密码。可以为一组联系人或普通公众中不熟悉的来电者分配有限的密码。
如上所述，在允许对移动通信设备或通信服务器进行陌生呼叫的方法、系统和设备中，可以进一步屏蔽由呼叫阻止应用程序或服务确定的陌生呼叫，从而阻止意外呼叫者干扰设备或用户，但有价值的来电者将被允许通过具体的审讯过程。由于用于允许陌生呼叫的密码是由通信设备的用户预设的，因此可以通过向特定的人或方透露密码来预先确定或选择要允许的陌生呼叫者。
关于上述描述，应认识到本发明各部分的最佳尺寸关系，包括尺寸、材料、形状、形式、功能和操作、装配和使用方式的变化，对于本领域技术人员来说是显而易见的，并且，与附图中所示和说明书中所描述的那些等效关系的所有等效关系都将包含在本发明中。

Claims (20)

  1. 一种自动拦截骚扰电话的方法、系统和设备，该通信设备包括：
    呼叫阻断电路，用于确定来电是否是陌生呼叫；
    存储器，用于存储密码相关表单和熟悉的呼叫列表；
    和一个平常的问题回路；
    其中，当熟悉的呼叫列表输入答案时，所述呼叫阻断电路将所述来电转发给所述平常问题电路；其中，所述平常问题电路要求所述来电的呼叫者提供所述平常问题的答案，并且当答案与密码相关表中的所述至少一个密码匹配时，所述平常问题电路连接所述来电。
  2. 根据权利要求1所述的通信设备，其中所述至少一个密码是具有特定措辞的语音消息。
  3. 根据权利要求1所述的通信设备，其中所述至少一个密码是拨号音的组合。
  4. 根据权利要求1所述的通信设备，其中所述平常问题是语音消息。
  5. 根据权利要求1所述的通信设备，其中，如果所述来电被断开，则所述呼叫阻断电路生成包含所述来电数的阻断通知消息并将其转发给设备使用者。
  6. 根据权利要求1所述的通信设备，其中所述呼叫阻断电路根据呼叫信息确定来电是熟悉的还是不熟悉的。
  7. 根据权利要求6所述的通信设备，其中所述呼叫阻断电路根据呼叫信息确定呼入熟悉时连接所述来电，并在所述呼叫阻断电路根据呼叫信息确定呼入陌生时断开呼入。
  8. 根据权利要求1所述的通信设备，其中所述呼叫列表中的呼叫信息包含地址簿或历史来电。
  9. 根据权利要求1所述的通信设备，其中所述呼叫列表包含第一个电话簿条目，并且所述至少一个密码和所述至少一个平常问题对于所述第一个电话簿条目是永久有效的。
  10. 根据权利要求9所述的通信设备，其中，当所述来电不在所述第一电话簿条目中时，所述平常问题电路询问所述至少一个平常问题。
  11. 根据权利要求1所述的通信设备，其中所述至少一个密码在设置的持续时间之后过期。
  12. 根据权利要求11所述的通信设备，其中，当所述来电被识别为来自应急机 构时，所述平常问题电路连接所述来电，而不询问问题。
  13. 根据权利要求11所述的通信设备，其中，当呼叫信息无法识别来电时，所述平常问题电路询问所述至少一个平常问题。
  14. 根据权利要求13所述的通信设备，其中所述呼叫阻断电路在所述至少一个密码更新或过期后，当所述呼叫者第一次输入之前的密码时，连接所述来电。
  15. 根据权利要求14所述的通信设备，其中所述呼叫阻断电路在连接所述来电之前将所述来电保持设置时间段。
  16. 根据权利要求15所述的通信设备，其中所述呼叫阻断电路在连接所述来电之前的所述设置时间段内向所述呼叫者询问一个简单问题。
  17. 根据权利要求16所述的通信设备，其中所述简单问题是一个数学问题。
  18. 根据权利要求14所述的通信设备，如果所述来电被接听，则所述至少一个密码被恢复回所述之前的密码。
  19. 根据权利要求1所述的通信设备，其中所述呼叫阻断电路在设置次数的输入所述应答的失败尝试后断开所述来电。
  20. 根据权利要求1所述的通信设备，其中所述通信设备是移动电话、台式电话机或网络服务器。
PCT/CN2022/097016 2021-06-03 2022-06-02 一种自动拦截骚扰电话的方法、系统和设备 WO2022253339A1 (zh)

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