WO2021033858A1 - Procédé de fourniture de contenus pendant une attente d'appel - Google Patents

Procédé de fourniture de contenus pendant une attente d'appel Download PDF

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Publication number
WO2021033858A1
WO2021033858A1 PCT/KR2020/001898 KR2020001898W WO2021033858A1 WO 2021033858 A1 WO2021033858 A1 WO 2021033858A1 KR 2020001898 W KR2020001898 W KR 2020001898W WO 2021033858 A1 WO2021033858 A1 WO 2021033858A1
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WIPO (PCT)
Prior art keywords
call
information
user device
unit
content
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PCT/KR2020/001898
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English (en)
Korean (ko)
Inventor
이재훈
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이재훈
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Publication of WO2021033858A1 publication Critical patent/WO2021033858A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03—Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/041—Digitisers, e.g. for touch screens or touch pads, characterised by the transducing means
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold

Definitions

  • the present invention relates to a method for providing content while waiting for a call, and more particularly, to a method for providing content while waiting for a call, enabling viewing of advertisements while waiting for a call without separate manipulation by transmitting advertisement information reception acceptance information to a service server. .
  • FIG. 1 is a conceptual diagram illustrating a gesture for making a call in a user device such as a smartphone in a call waiting state.
  • a user device such as a smartphone in a call waiting state.
  • the call is approved or rejected.
  • a simple call waiting tone may be received, but music or advertisements may be provided to the other party according to a service preset by the user of the user device.
  • this is especially the case when an individual makes a call to a group, such as a public institution or a corporate customer center.
  • a group such as a public institution or a corporate customer center.
  • the public institution or company operates a call center, but if the number of calls to inquiries suddenly increases, the number of calls that a limited number of guides can receive is limited. As it is limited, the call connection may naturally be delayed.
  • Call waiting time is continuous, but in addition, it takes time for the receptionist to search for computer data or to grasp the related contents in order to confirm the inquiry by the customer, and the call is waiting for an unspecified time. Even in such a case, the actual phone call time keeps passing and phone charges are charged in the meantime.If the phone hangs up, you have to re-inquire again, or you might not be able to answer properly, so you hold the phone and eventually it is useful during the waiting time when you do nothing. In some cases, resources such as time and phone bills must be wasted.
  • This situation is not limited to the relationship between individuals and groups, but can also occur in the case of personal-to-individual calls. For example, if an older brother outside the house asks for a specific object or material on the computer from a younger brother in the house, he can hang up the phone, find the object, and then call again, but this will eliminate the hassle of having to call again. Occurs. In this case, you can consider a situation in which a younger brother searches for the object without stopping the phone while searching for the object or checking the data. Since the phone call continues to be connected even though there are few conversations between the two, unnecessary call charges are reduced. Waste can occur.
  • the method of providing content during call waiting not only increases user convenience by automatically receiving advertisement information when the user device is in a call waiting state, but also increases user convenience while viewing advertisements during wasted time while waiting for a call.
  • the purpose is to ensure that appropriate compensation is achieved through
  • a method for providing content while waiting for a call for solving the above technical problem is that a call management unit of a service server transmits call request information to a third user device through a data transmission/reception unit of the service server, and the call Receiving predetermined call-waiting content viewing start information from a caller user device that has received call acceptance information corresponding to the request information; Transmitting, by a content information management unit of the service server, the call-waiting content reception approval request information to the caller user device through the data transmission/reception unit; When receiving call-waiting content acceptance information corresponding to the call-waiting content reception request information from the caller user device through the data transmission/reception unit, the content information management unit transmits the call-waiting content to the caller user device through the data transmission/reception unit. Transmitting; And generating compensation data by receiving, by a compensation data generation unit of the service server, on the call-waiting content from the caller user device.
  • the compensation data generator may generate the compensation data when the reproduction information satisfies a preset condition.
  • the content information management unit stops transmission of the call-waiting content through the data transmission/reception unit and generates content interruption information; It may contain more.
  • the caller user device includes an inclination sensing unit including a gyro sensor, a distance sensing unit including a proximity sensor, a touch screen unit including a touch sensor, a voice input unit including a speaker unit and a microphone, and the distance sensing unit It may be provided to generate the call-waiting content viewing start information when sensing what is spaced apart from the user by a predetermined distance or more, or when the tilt detection unit senses a state in which the caller user device is inclined at a predetermined angle with the ground. .
  • the caller user device may be provided to generate the call-waiting content acceptance information when a touch input is applied to a predetermined position of the touch screen unit after generating the call-waiting content viewing start information.
  • a touch area is displayed at a predetermined position of the touch screen part of the sender user device, and a horizontal information guide expressed by overlapping with the touch area generated using the tilt information generated by the tilt detection unit is displayed. It can be provided.
  • the call-waiting content viewing interruption information may be generated.
  • the method of providing content during call waiting not only increases user convenience by automatically receiving advertisement information when the user device is in a call waiting state, but also increases user convenience while viewing advertisements during wasted time while waiting for a call. It is possible to consume resources efficiently by ensuring that appropriate rewards are achieved through this.
  • 1 is a diagram showing a call connection method through a touch screen of an existing smartphone.
  • FIG. 2 is a diagram illustrating a state in which a call is ended according to a call rejection gesture or a case of waiting during a call according to a call approval gesture through a touch screen of an existing smartphone.
  • FIG. 3 is a system block diagram of a service server for implementing a content providing method during call waiting according to an embodiment of the present invention.
  • FIG. 4 is a flowchart of a method for providing content while waiting for a call according to an embodiment of the present invention.
  • FIG. 5 is a diagram illustrating a system diagram including a service server, a caller user device, and a third user device for implementing a method for providing content while waiting for a call according to an embodiment of the present invention.
  • FIG. 6 is a diagram illustrating a movement of a user assuming a general call situation and a smartphone corresponding to a user device.
  • FIG. 7 is a diagram illustrating a caller user device in which a touch area formed on a touch screen and a horizontal information guide are displayed.
  • FIG. 8 is an exemplary diagram of a smartphone equipped with a distance sensing unit using a proximity illuminance sensor method.
  • FIG. 9 is a view showing a state in which a touch area and a horizontal information guide are displayed on a touch screen in a smart phone equipped with an inclination detection unit equipped with a gyro sensor.
  • FIG. 10 is a diagram illustrating a condition for generating call-waiting content acceptance information in a state in which a touch area and a horizontal information guide in a smart phone equipped with an inclination detection unit with a gyro sensor are superimposed on a touch screen.
  • FIG. 11 is a diagram illustrating a condition for generating call-waiting content viewing interruption information when a touch input is removed from an overlapping area between a touch area and a horizontal information guide in a smart phone equipped with an inclination detection unit having a gyro sensor.
  • FIG. 12 shows a condition for generating call-waiting content viewing interruption information when a touch input is removed from an overlapping area between a touch area and a horizontal information guide in a smartphone equipped with an inclination detection unit equipped with a gyro sensor, or when another area of the touch screen is touched. It is an illustrated drawing.
  • FIG. 13 is a diagram illustrating the generation of the call-waiting content viewing interruption information when a voice equal to or greater than a predetermined volume is input to a voice input unit.
  • FIG. 14 is a diagram illustrating the generation of the call-waiting content viewing interruption information when a voice equal to or greater than a predetermined volume is output from a speaker unit.
  • each component, functional blocks or means may be composed of one or more sub-components, and the electrical, electronic, and mechanical functions performed by each component are an electronic circuit, It may be implemented with various known devices or mechanical elements such as an integrated circuit and an application specific integrated circuit (ASIC), and may be implemented separately or two or more may be integrated into one.
  • ASIC application specific integrated circuit
  • combinations of each block of the attached block diagram and each step of the flowchart may be performed by computer program instructions.
  • These computer program instructions can be mounted on the processor of a general purpose computer, special purpose computer, portable notebook computer, network computer, mobile device such as a smart phone, an online game service providing server, or other programmable data processing equipment.
  • the instructions, executed by the processor of the possible data processing equipment, will create a means for performing the functions described in each block of the block diagram or each step of the flow chart described below.
  • Computer program instructions can also be stored in memory available to a computer device or computer readable memory that can be directed to a computer device or other programmable data processing equipment to implement a function in a particular way, so each block of the block diagram Alternatively, it is possible to produce a product containing instruction means for performing the functions described in each step of the flowchart.
  • Computer program instructions can also be mounted on a computer device or other programmable data processing equipment, creating a process for performing a series of operational steps on a computer device or other programmable data processing equipment to create a block diagram and flow chart. It is also possible to provide steps for performing the functions described in each step of the.
  • each block or each step may represent a module, segment, or part of code comprising one or more executable instructions for executing the specified logical function(s).
  • functions mentioned in blocks or steps may occur out of order.
  • two blocks or steps shown in succession may in fact be performed substantially simultaneously, or the blocks or steps may sometimes be performed in the reverse order depending on the corresponding function.
  • the term user device means all calculation means capable of collecting, reading, processing, processing, storing, and displaying data such as a desktop computer, a notebook computer, a smart phone, a PDA, a mobile phone, and a game machine. do.
  • the user device according to the embodiment of the present invention is a device having a function of executing software written in readable code, and displaying and delivering it to a user.
  • the software can be stored on its own or can be read with data from outside.
  • the terminal in the embodiment of the present invention includes not only the above data processing functions but also functions such as input, output, and storage, and for this purpose, CPU, main board, graphic card, hard disk, Not only various elements such as sound card, speaker, keyboard, mouse, monitor, USB, communication modem, etc., but also CPU, main board, graphic chip, memory chip, sound engine, speaker, touch pad, USB, etc. It may include an external connection terminal, a communication antenna, a communication modem capable of implementing communication such as 3G, LTE, LTE-A, 5G, WiFi, and Bluetooth.
  • FIG. 3 is a block diagram of a system 10 of a service server 1000 for implementing a method for providing content while waiting for a call according to an embodiment of the present invention
  • FIG. 4 is a method for providing content while waiting for a call according to an embodiment of the present invention
  • 5 is a flow chart of, and FIG. 5 is a system 10 including a service server 1000 and a caller user device 20 and a third user device 30 for implementing a method for providing content while waiting for a call according to an embodiment of the present invention.
  • the service server 1000 may include a call management unit 1100, a data transmission/reception unit 1200, a content information management unit 1300, and a compensation data generation unit 1400.
  • the call management unit 1100 is provided to relay a call between the caller and the third user device 30, and may be provided to relay a call in a wired or wireless manner.
  • the call management unit 1100 transmits the call request information to the third user device 30 transmitted from the caller user device 20, and when the call acceptance information is received from the third user device 30, the caller and the third user device ( 30) Make sure that calls can be made between them.
  • the call management unit 1100 may be provided to receive call-waiting content viewing start information from the caller user device 20 that has received the call acceptance information.
  • the data transmission/reception unit 1200 receives data transmitted from the sender user device 20 or the third user device 30, or the call management unit 1100, the content information management unit 1300, or the compensation data generation unit 1400, etc. It may be provided to transmit the data generated by the user device or the third user device 30.
  • the data transmission/reception unit 1200 may be provided to enable wired or wireless data communication. Accordingly, it may be provided to exchange data with the sender user device 20 or the third user device 30 capable of transmitting and receiving wired data in a wired manner.
  • the content information management unit 1300 may be provided to store or process content to be transmitted to the sender user, or to record reproduction information of the transmitted content.
  • the content may be, for example, that marketing information such as advertisement is provided in the form of a video. In the case of advertisements, it is more effective to deliver the entire contents of the advertisement rather than a partial view.
  • the played content may be stopped halfway.
  • the content information management unit 1300 may use the interrupted playback information to replay the content at a playback point within a predetermined range from the interrupted playback point when the caller user device 20 is placed in a standby state during the next call. .
  • the purpose of providing content can be achieved, and in the case of the sender user device 20, an effect of receiving appropriate compensation can be obtained.
  • the compensation data generator 1400 may provide compensation data to the sender user device 20 when the content provided to the sender user device 20 satisfies a predetermined condition and playback is completed.
  • the compensation data may be transmitted to the service server 1000 and provided in the form of call charge compensation data matching subscription information allocated to the originator user device.
  • the call management unit 1100 of the service server 1000 provides a third user through the data transmission/reception unit 1200 of the service server 1000. And receiving predetermined call-waiting content viewing start information from the caller user device 20, which transmits call request information to the device 30 and receives call acceptance information corresponding to the call request information (S110).
  • call request information is transmitted from the caller user device 20 to the third user device 30, a situation in which the caller is in the ringback tone state or the other party is in the call waiting state after accepting the call may be considered.
  • the caller user device 20 is converted to a predetermined state, the user device transmits the call-waiting content viewing start information to the service server 1000, and the call management unit 1100 of the service server 1000 receives compensation data.
  • the viewing start information may be transmitted to the generation unit 1400 or the content information management unit 1300 so that the content can be sent to the sender user device 20.
  • the sender user device 20 may be a personalized communication means such as a smartphone, a tablet computer, and a laptop.
  • the sender user device 20 includes an inclination sensing unit including a gyro sensor, a distance sensing unit including a proximity sensor d, and a touch screen including a touch sensor. It may be provided to include a voice input unit including a unit (t), a speaker unit and a microphone.
  • the tilt sensing unit, the distance sensing unit, the touch screen unit (t), the speaker unit, or the voice input unit may be provided to detect that the smartphone is placed in a predetermined state by each or a combination of two or more.
  • FIG. 6 is a diagram illustrating a movement of a user assuming a general call situation and a smartphone corresponding to a user device.
  • the distance sensing unit may detect that the user device is in a call state. If the user holds the smartphone in his hand and looks at the screen as shown in (b) of FIG. 6, the smartphone is inclined at a certain angle as shown in (c) of FIG. 6, and the user has a touch screen unit of the smartphone ( It can be in a suitable state to look at t).
  • the inclination sensing unit and the distance sensing unit of the sender user device 20 may sense that the user device is inclined at a predetermined angle and sense that the user device is spaced apart from the user's face by a predetermined interval or more. Assuming that a call is made through a speaker phone, a certain decibel (dB) or more sound may be output or input to the speaker unit or the voice input unit. In this case, the call status is set not to transmit the call-waiting content viewing start information by detecting that the call is in progress. Can be maintained.
  • dB decibel
  • FIG. 7 is a diagram illustrating a caller user device 20 on which a touch area c formed on a touch screen unit t and a horizontal information guide h are displayed.
  • a touch area c is displayed at a predetermined position of the touch screen unit t of the caller user device 20, and the tilt detection unit A horizontal information guide h expressed by overlapping with the touched area c generated using the generated tilt information may be displayed.
  • the horizontal information guide (h) is to be displayed in a position overlapping with the touching area (c) to provide information on the case where the smartphone is placed parallel to the floor or the display unit is placed perpendicular to the ground. I can.
  • the horizontal information guide (h) is located in the center of the touching area (c) when the display unit is at a predetermined angle with the ground so that the user is inclined to look at the display unit. You can tell that it is.
  • Fig. 7(a) shows a state in which the ground and the display unit are out of the preset tilting degree
  • Fig. 7(b) shows a preset tilt by positioning the horizontal information guide (h) at the center of the touching area (c). It is possible to provide information to the user that it is placed to have a degree.
  • the degree of inclination in FIGS. 7A and 7B is only an example, and is not limited thereto, and may be adjusted according to a user's arbitrary setting.
  • the call management unit 1100 of the service server 1000 or the content information management unit 1300 transmits a random set value to the user device to have an inclination corresponding to the set value, horizontal information at the center of the touching area (c) It can be adjusted so that the guide (h) is located.
  • the caller user device 20 when the caller user device 20 is placed in a state suitable for viewing content waiting for a call, the caller user device 20 senses that the distance sensing unit is separated from the user by a predetermined distance or more, or the inclination sensing unit When sensing a state in which the user device 20 is inclined to the ground at a predetermined angle, it may be provided to generate call-waiting content viewing start information. As shown in FIG. 6(b), the user corresponding to the caller is the caller user When the device 20 is held in a hand and gazes at the touch screen unit t, information about starting to view content waiting for a call may be generated and transmitted to the call management unit 1100 of the service server 1000.
  • the content information management unit 1300 of the service server 1000 includes the step of transmitting the call-waiting content reception approval request information to the caller user device 20 through the data transmission/reception unit 1200 (S120).
  • the proximity sensing unit used the proximity illuminance sensor method, it is not limited thereto, and the proximity sensor (d) is a combination of a Hall element and a permanent magnet whose internal current changes due to magnetic influence, and a lamp or light emitting diode and light. Any combination of sensors, detection of changes in electrostatic capacity, or the like can be selected and applied.
  • the call-waiting content reception approval request information is transmitted to the caller user device 20
  • a touch input is applied to a predetermined position of the touch screen unit t of the caller user device 20
  • call-waiting content acceptance information is generated. It can be provided to.
  • the predetermined position may be a case in which the horizontal information guide h overlaps in the touching area c, and a case in which a change in capacitance is applied by touching an arbitrary position of the touching area c.
  • FIG. 9 is a view showing a touch area (c) and a horizontal information guide (h) displayed on a touch screen in a smart phone equipped with an inclination sensing unit equipped with a gyro sensor
  • FIG. 10 is It is a diagram illustrating a condition for generating call-waiting content acceptance information in a state in which the touch area c and the horizontal information guide h in the smart phone provided with the tilt detection unit are superimposed on the touch screen.
  • the sender user device 20 may be placed in an inclined state as shown in (a) of FIG. 9 in a state away from the face of the sender.
  • the horizontal information guide h may be displayed on an arbitrary area of the touch screen unit t so that the horizontal information guide h is overlapped and disposed on the touch area c.
  • a thumbnail image of the content to be called is displayed in advance on the touch screen unit t, so that the user can predict the content of the content to be played.
  • the sender touches an arbitrary point of the touching area (c) and changes the capacitance as shown in (b) of FIG.
  • the color and shape of the horizontal information guide (h) change. Thus, it may be provided to allow the user to generate call-waiting content acceptance information.
  • the touching area (c) and the horizontal information guide (h) can be adjusted to an arbitrary position of the touch screen unit t according to the user's convenience of the sender user device 20.
  • the content information management unit 1300 when receiving call-waiting content acceptance information corresponding to the call-waiting content reception request information from the caller user device 20 through the data transmission/reception unit 1200, the content information management unit 1300 performs the data transmission/reception unit 1200 And transmitting the call-waiting content to the caller user device 20 through (S130).
  • the call-waiting content may be advertising content in a video format, advertising content provided in sound such as voice, advertising image content including text composed of text, and the like.
  • the call-waiting content is transmitted to the caller user device 20 and played back, the call-waiting content is played by the caller user device 20 until the call-waiting content viewing interruption information is generated and transmitted to the service server 1000. Is set to consume the corresponding content and can be used to generate reward data later.
  • FIG. 11 is a diagram illustrating a condition for generating call-waiting content viewing interruption information when a touch input is removed from the overlapping area of the touch area (c) and the horizontal information guide (h) in a smartphone equipped with an inclination detection unit having a gyro sensor.
  • Fig. 12 is a case in which the touch input is removed from the overlapping area of the touch area (c) and the horizontal information guide (h) in a smartphone equipped with an inclination detection unit equipped with a gyro sensor or touches another area of the touch screen
  • This is a diagram illustrating the conditions for generating call-waiting content viewing interruption information.
  • the call-waiting content viewing interruption information Is generated and transmitted to the service server 1000 to inform that a call is available.
  • the call-waiting content viewing interruption information is also generated and service By being transmitted to the server 1000, it is notified that a call is available.
  • FIG. 13 is a diagram illustrating the generation of the call-waiting content viewing interruption information when a voice equal to or greater than a preset specific volume is input to the voice input unit
  • FIG. 14 is a diagram illustrating that when a voice equal to or higher than a predetermined volume is output from the speaker unit, the call It is a diagram illustrating the generation of the waiting content viewing interruption information.
  • FIG. 13 there may be a case in which a call is initiated even if the user has not yet removed a touch such as a finger from the touch area (c) when the user finishes viewing the call-waiting content. Is generated so that the service server 1000 may request that the service server 1000 switch to the call state.
  • the service server 1000 when a voice or other signal sound notifying that a call is available from the third user device 30 is provided during call waiting, the service server 1000 is in a call state by generating call-waiting content viewing interruption information. Can be switched to.
  • the compensation data generation unit 1400 of the service server 1000 includes the step of generating compensation data by receiving playback information on the call-waiting content from the caller user device 20 (S140).
  • the compensation data generation unit 1400 of the service server 1000 plays Compensation data is generated by recognizing that information satisfies a preset condition.
  • the compensation data may be directly transmitted to the caller user device 20 or stored to match subscription information of the caller user device 20 and then provided in a form in which a call charge is deducted during a subsequent call.
  • the present invention is not limited thereto, and compensation may be made to provide a reward coupon according to content consumption based on user location information received from the sender user device 20.
  • the reward data generation unit 1400 of the service server 1000 searches for a store where a reward coupon can be used based on the location information of the sender user device 20 and provides a reward coupon for the corresponding store. You can make it easy for reward coupon holders to receive actual rewards.
  • the content information management unit 1300 performs a data transmission/reception unit ( 1200) may further include the step of stopping the transmission of the call-waiting content and generating content interruption information.
  • the call waiting time is affected by a wide variety of factors, it is difficult to specify the time. Accordingly, in the case where the call-waiting content is an advertisement, the advertiser may accept that it is unreasonable to provide compensation to the sender user device 20 without all advertisements being provided. Conversely, even from the user's point of view of the caller user device 20, if appropriate compensation is not made even though the call-waiting content is consumed for a certain period of time, the consumer of the call-waiting content may be stopped.
  • the content information management unit 1300 of the service server 1000 creates and stores the content interruption information based on the time when the content interruption information is transmitted, and then uses the content interruption information to the same caller user device 20 In the case where, that is, when the predetermined call waiting content viewing start information is received again from the caller user device 20 through the data transmission/reception unit 1200 of the service server 1000, the call waiting edited using the content interruption information In addition, the steps of transmitting the content to the caller user device 20 and the compensation data generation unit 1400 receiving additional playback information for the edited call-waiting content from the caller user device 20 to generate compensation data By providing it, it is possible to ensure that the consumption of the content waiting for call is appropriately achieved.
  • a sender user device a data transmission/reception unit 1200 provided to enable wired or wireless data transmission/reception with the third user device 30, and a third user through the data transmission/reception unit 1200
  • Call management unit 1100 provided to receive predetermined call waiting content viewing start information from the caller user device 20 that transmits call request information to the device 30 and receives call acceptance information corresponding to the call request information.
  • the content information management unit 1300 and the caller transmit the call-waiting content to the caller user device 20 through the data transmission/reception unit 1200
  • a content providing system 10 while waiting for a call characterized in that it includes a compensation data generator 1400 for generating compensation data by receiving playback information on the call-waiting content from the user device 20. .
  • the present invention can be implemented as a computer-readable code on a computer-readable recording medium.
  • the computer-readable recording medium includes all types of recording devices that store data that can be read by a computer system. Examples of the recording medium include ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, and the like.
  • the computer-readable recording medium can be distributed over a computer system connected through a network to store and execute computer-readable codes in a distributed manner.

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Abstract

La présente invention concerne un procédé pour fournir des contenus pendant une attente d'appel, le procédé comprenant les étapes dans lesquelles : une unité de gestion d'appel d'un serveur de service transmet des informations de demande d'appel à un troisième équipement utilisateur par l'intermédiaire d'une unité de transmission et de réception de données du serveur de service, et reçoit des informations d'initiation de visualisation de contenu d'attente d'appel prédéterminées en provenance d'un équipement d'utilisateur d'appelant ayant reçu des informations d'acceptation d'appel correspondant aux informations de demande d'appel ; une unité de gestion d'informations de contenu du serveur de service transmet des informations de demande d'approbation de réception de contenu d'attente d'appel à l'équipement utilisateur de l'appelant par l'intermédiaire de l'unité de transmission et de réception de données ; l'unité de gestion d'informations de contenu transmet les contenus d'attente d'appel à l'équipement utilisateur de l'appelant par l'intermédiaire de l'unité de transmission et de réception de données lorsque des contenus d'attente d'appel acceptent des informations correspondant aux informations de demande de réception de contenu d'attente d'appel sont reçues de l'équipement utilisateur de l'appelant par l'intermédiaire de l'unité de transmission et de réception de données ; et une unité de génération de données de compensation du serveur de service reçoit des informations de lecture concernant les contenus d'attente d'appel provenant de l'équipement utilisateur de l'appelant de façon à générer des données de compensation.
PCT/KR2020/001898 2019-08-19 2020-02-11 Procédé de fourniture de contenus pendant une attente d'appel WO2021033858A1 (fr)

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