WO2021017459A1 - 打印信息处理方法、装置及系统 - Google Patents

打印信息处理方法、装置及系统 Download PDF

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Publication number
WO2021017459A1
WO2021017459A1 PCT/CN2020/076064 CN2020076064W WO2021017459A1 WO 2021017459 A1 WO2021017459 A1 WO 2021017459A1 CN 2020076064 W CN2020076064 W CN 2020076064W WO 2021017459 A1 WO2021017459 A1 WO 2021017459A1
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WO
WIPO (PCT)
Prior art keywords
information
order
meal
printing
inkjet printer
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Application number
PCT/CN2020/076064
Other languages
English (en)
French (fr)
Inventor
王平
Original Assignee
浙江口碑网络技术有限公司
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Publication of WO2021017459A1 publication Critical patent/WO2021017459A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1203—Improving or facilitating administration, e.g. print management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1242—Image or content composition onto a page
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server

Definitions

  • This application relates to the field of information technology, in particular to a printing information processing method, device and system.
  • Smart Restaurant is an intelligent management system tailor-made for restaurants based on the Internet of Things and cloud computing technology. It has the characteristics of intelligence, unmannedness, downsizing and increasing efficiency. Mainly use existing machinery and equipment to complete customizable work in restaurants, tea and beverage industries. For example, the use of robotic arms to make milk tea, the use of a cooking machine to cook, etc., and the production process is inseparable from printing receipts, which display meal information and dish information.
  • the existing solutions use label printers to print small tickets.
  • large mechanical equipment such as robotic arms and cooking machines take out the small tickets in the form of labels from the printer and stick them on the dining cups or utensils.
  • the inventor found that because the mechanical equipment is relatively large and the posture of the label printer is fixed, it is unable to cooperate with the mechanical equipment for a certain rotation deployment, so it is difficult to take out the small ticket every time, resulting in the loss of printed information and users unable to obtain the corresponding The meal information and meal information.
  • this application provides a printing information processing method, device and system, the main purpose of which is to solve the technical problem that the current existing technology may cause the loss of printing information, and the user cannot obtain the corresponding meal information and meal information. .
  • a printing information processing method which can be applied to the client side.
  • the method includes: sending an order confirmation request carrying an order identification, so that the printing information corresponding to the order can be processed according to the order identification.
  • the inkjet printer is used to code and print the meal equipment corresponding to the order according to the converted printing information when receiving the print request; Corresponding to the production completion information of the meal.
  • the print request is sent when it is determined that the preparation of the meal corresponding to the order is completed.
  • the order confirmation request also carries terminal location information of the terminal that placed the order, so as to detect whether there is an abnormal behavior of taking meals from another place according to the terminal location information, and send the information when it is determined that there is no abnormal behavior. Print information to the printer.
  • the method further includes: outputting the production completion information.
  • another printing information processing method is provided, which can be applied to the server side.
  • the method includes: receiving an order confirmation request, and obtaining the printing information corresponding to the order according to the order identifier carried in the request;
  • the printing information is converted into bytecode information recognized by the inkjet printer; according to the order identifier, the bytecode information is sent to the corresponding inkjet printer, and the inkjet printer is used when receiving a print request , According to the bytecode information, perform coding printing on the meal equipment corresponding to the order.
  • converting the printed information into byte code information recognized by the inkjet printer specifically includes: reading the meal taking information and meal information in the printed information; and combining the meal taking information with the meal
  • the product information is converted into the byte code information recognized by the inkjet printer according to a preset printing template.
  • sending the bytecode information to the corresponding inkjet printer which specifically includes: querying the smart device corresponding to the order identifier, and the smart device is used by the user to obtain the order Corresponding meals, the smart device is locally connected to the inkjet printer; the bytecode information is sent to the smart device so that the smart device forwards the bytecode information through the TCP protocol Give the printer.
  • the smart device and the mechanical device are connected through a TCP service, and the method further includes: sending the order information of the order to the smart device, so that the smart device obtains all the information according to the order information.
  • the meal production information of the order is sent, and a production instruction carrying the meal production information is sent to the mechanical device, wherein the print request is sent by the smart device when it is determined that the meal production is completed.
  • the print request is specifically sent by the smart device after determining that the meal product is completed and the mechanical device adjusts the placement position of the meal device to correspond to the printing position.
  • the method further includes: receiving and forwarding the production completion information of the meal corresponding to the order sent by the smart device.
  • the order confirmation request also carries terminal location information of the terminal that placed the order;
  • the sending the bytecode information to the corresponding inkjet printer according to the order identifier specifically includes: according to the terminal Location information detects whether there is an abnormal behavior of taking meals from different places; if it is determined that the abnormal behavior is suspected to exist, an abnormal report is performed; if it is determined that the abnormal behavior does not exist, the bytecode information is sent according to the order identifier Give the corresponding inkjet printer.
  • the detecting whether there is an abnormal behavior of taking meals from another place according to the terminal location information specifically includes: acquiring placement location information of the smart device; if the placement location information matches the terminal location information, It is determined that there is no abnormal behavior of taking a meal from another place; if the placement location information does not match the location information of the terminal, it is determined that there is a suspected abnormal behavior of taking a meal from another place.
  • the method further includes: acquiring status information of the inkjet printer regularly or irregularly; if it is determined that the inkjet printer is working abnormally according to the status information, sending corresponding abnormal information to the maintenance module .
  • a printing information processing device which can be applied to the client side, and the device includes: a sending module for sending an order confirmation request carrying an order identifier, so that according to the order identifier, The printing information corresponding to the order is converted and sent to the corresponding inkjet printer.
  • the inkjet printer is used to code and print the meal equipment corresponding to the order according to the converted printing information when receiving a print request ;
  • Receiving module used to receive the production completion information of the meal corresponding to the order.
  • the print request is sent when it is determined that the preparation of the meal corresponding to the order is completed.
  • the order confirmation request also carries terminal location information of the terminal that placed the order, so as to detect whether there is an abnormal behavior of taking meals from another place according to the terminal location information, and send the information when it is determined that there is no abnormal behavior. Print information to the printer.
  • the device further includes: an output module for outputting the production completion information.
  • a printing information processing device which can be applied to the server side.
  • the device includes: a receiving module for receiving an order confirmation request, and obtaining an order corresponding to the order according to the order identifier carried in the request.
  • Printing information ; conversion module, used to convert the printing information into bytecode information recognized by the inkjet printer; sending module, used to send the bytecode information to the corresponding inkjet printer according to the order identifier
  • the inkjet printer is configured to perform inkjet printing on the meal equipment corresponding to the order according to the bytecode information when receiving a print request.
  • the conversion module is specifically configured to read the meal taking information and the meal information in the print information; convert the meal taking information and the meal information into the The bytecode information recognized by the printer.
  • the sending module is specifically used to query the smart device corresponding to the order identifier, the smart device is used to produce the meal corresponding to the order, and the smart device is between the smart device and the printer Local connection; sending the bytecode information to the smart device so that the smart device forwards the bytecode information to the inkjet printer through the TCP protocol.
  • the smart device and the mechanical device complete the connection through the TCP service
  • the sending module is also used to send the order information of the order to the smart device, so that the smart device obtains the meal preparation information of the order according to the order information, and sends it to the mechanical device
  • the print request is specifically sent by the smart device after determining that the meal product is completed and the mechanical device adjusts the placement position of the meal device to correspond to the printing position.
  • the receiving module is also used to receive the production completion information of the meal corresponding to the order sent by the smart device; the sending module is also used to perform the production completion information received by the receiving module Forward.
  • the order confirmation request also carries terminal location information of the terminal that placed the order; the sending module is specifically used to detect whether there is an abnormal behavior of taking meals from different places according to the terminal location information; The abnormal behavior is reported; if it is determined that there is no abnormal behavior, the bytecode information is sent to the corresponding inkjet printer according to the order identifier.
  • the sending module is specifically used to obtain the placement location information of the smart device; if the placement location information matches the terminal location information, it is determined that there is no abnormal behavior of taking meals from other places; If the placement location information does not match the terminal location information, it is determined that there is a suspected abnormal behavior of taking a meal from another place.
  • the device further includes: a monitoring module; the monitoring module is used to periodically or irregularly obtain the status information of the inkjet printer; the sending module is also used to determine if the status information is determined according to the status information. When the printer is working abnormally, it will send the corresponding abnormal information to the maintenance module.
  • a non-volatile readable storage medium having computer-readable instructions stored thereon, and the computer-readable instructions, when executed by a processor, realize the printing that can be applied to the client side.
  • Information processing methods when executed by a processor, realize the printing that can be applied to the client side.
  • a client device including a non-volatile readable storage medium, a processor, and a computer readable storage medium that is stored on the non-volatile readable storage medium and can run on the processor. Instructions, when the processor executes the program, the foregoing printing information processing method applicable to the client side is implemented.
  • a non-volatile readable storage medium having computer readable instructions stored thereon, and when the computer readable instructions are executed by a processor, the foregoing printing that can be applied to the server side is realized.
  • Information processing methods are provided.
  • a server device including a non-volatile readable storage medium, a processor, and computer readable instructions stored on the non-volatile readable storage medium and running on the processor
  • the processor executes the computer-readable instruction, the foregoing print information processing method applicable to the server side is implemented.
  • a print information processing system which includes: the above-mentioned client device and the above-mentioned server device.
  • the printing information processing method, device and system provided by this application are compared with the current way that large mechanical equipment takes out printed tickets from label printers and pastes them, this application can trigger coding According to the recognizable printing information corresponding to the order after conversion, the machine performs code printing on the meal equipment corresponding to the order. Instead of large mechanical equipment, take out a small ticket from the label printer and paste it, which can ensure that the meal taking information and meal information can be successfully printed on the meal equipment every time.
  • the printed information is more efficient and accurate, and it is convenient for users to take the meal. Accurately obtain corresponding meal information and meal information.
  • FIG. 1 shows a schematic flowchart of a printing information processing method provided by an embodiment of the present application
  • FIG. 2 shows a schematic flowchart of another printing information processing method provided by an embodiment of the present application
  • FIG. 3 shows a schematic flowchart of yet another printing information processing method provided by an embodiment of the present application
  • FIG. 4 shows a schematic diagram of a sequence of an application scenario provided by an embodiment of the present application
  • FIG. 5 shows a schematic flowchart of a method for an application scenario provided by an embodiment of the present application
  • FIG. 6 shows a schematic structural diagram of a printing information processing apparatus provided by an embodiment of the present application.
  • FIG. 7 shows a schematic structural diagram of another printing information processing apparatus provided by an embodiment of the present application.
  • FIG. 8 shows a schematic structural diagram of a printing information processing system provided by an embodiment of the present application.
  • This embodiment provides a printing information processing method, as shown in FIG. 1, which can be applied to the client side, and the method includes:
  • the client sends an order confirmation request carrying the order identifier to the server.
  • the server converts the printing information corresponding to the order and send it to the corresponding inkjet printer according to the order identifier, where the inkjet printer is used for receiving a print request, according to the converted printing information.
  • the meal equipment corresponding to the order will be coded and printed.
  • the purpose of converting the printing information is for the inkjet printer to recognize, that is, to convert it into bytecode that the inkjet printer can recognize.
  • a print request can be sent to the printer so that the printer can print the code at the appropriate location of the corresponding equipment for the meal.
  • the code prints the meal pickup information corresponding to the order (such as meal pickup number, order mobile phone number, meal pickup store, etc.) and meal information (such as meal name, capacity, hot and cold information, etc.).
  • the client of the executive body of this embodiment can be configured on the user's mobile device (such as smart phone, tablet, smart watch, etc.), and can also be configured on the smart device that produces the meal (such as smart ice cream machine, smart milk tea Machine etc.) on.
  • the user's mobile device such as smart phone, tablet, smart watch, etc.
  • the smart device that produces the meal such as smart ice cream machine, smart milk tea Machine etc.
  • a user uses a mobile phone client to scan a code on a smart ice cream machine, select online ice cream meals that the smart ice cream machine can produce, and place an order.
  • the server receives the order confirmation request carrying the order number, and then converts the print information corresponding to the order according to the order identifier, and sends it to the smart ice cream machine in the form of an order to be forwarded to the corresponding inkjet printer machine.
  • the smart ice cream machine can send a print request to the inkjet printer when it starts to make the ice cream meal or after the ice cream meal is made, and trigger the inkjet printer to perform inkjet printing on the paper cup that carries the ice cream meal according to the printing information . In this way, the user can accurately obtain the corresponding meal information and meal information through the content printed on the paper cup when taking the meal.
  • the server can return the corresponding production completion information to the client.
  • the method of this embodiment can trigger the inkjet printer to perform inkjet printing on the meal equipment corresponding to the order according to the printing information corresponding to the order that can be identified after conversion. Instead of large mechanical equipment, take out a small ticket from the label printer and paste it, which can ensure that the meal taking information and meal information can be successfully printed on the meal equipment every time. The printed information is more efficient and accurate, and it is convenient for users to take the meal. Accurately obtain corresponding meal information and meal information.
  • the production completion information may be output to remind the user to take the meal in time.
  • the production completion information may include information prompting the completion of the preparation of the meal, as well as the corresponding meal number, meal port, etc.
  • the timing of coding printing can be preset according to actual needs. For example, when it is determined that a meal corresponding to an order needs to be made, and the inkjet printer has received the printing information corresponding to the order, the inkjet printer can be triggered to print the meal equipment first, and then the corresponding meal can be made. In addition, in order to prevent the way that the food equipment is contaminated by coding and printing first and then making the meal in some scenarios, the printer can be triggered to print the code after confirming that the order is made. Therefore, preferably, the print request received by the printer may be sent when it is determined that the meal corresponding to the order is completed. Through this method of printing after the meal is made, it can effectively prevent the inkjet printing from causing certain pollution to the meal, and improve the safety of the meal.
  • the location of the user's ordering terminal should generally match the location of the smart terminal that produces the ordered meal.
  • the order confirmation request sent by the client can also carry the terminal location information of the ordering terminal, so that The server detects whether there is an abnormal behavior of taking meals from another place according to the terminal location information, and when it is determined that there is no abnormal behavior, the converted printing information is sent to the corresponding inkjet printer.
  • this embodiment also provides another printing information processing method, which can be applied to the server side. As shown in Figure 2, the method includes:
  • the server receives the order confirmation request sent by the client, and obtains the printing information corresponding to the order according to the order identifier carried in the request.
  • the user selects the corresponding meal in the client and submits an order. Accordingly, the client sends an order generation request.
  • the server generates corresponding order information and configures the corresponding order identifier according to the request, and then returns it to the client for display. After the user confirms the order (such as the successful payment order, etc.), the client sends an order confirmation request.
  • the server can query the corresponding order information according to the order identifier carried in the request, and obtain the corresponding printing information according to the order information.
  • the printed information may include meal pickup information and meal information corresponding to the order information.
  • the printing information can be data converted according to the bytecode conversion format that can be recognized by the inkjet printer to obtain the bytecode information.
  • the inkjet printer is used to perform inkjet printing on the meal equipment corresponding to the order according to the bytecode information when receiving the print request.
  • the small ticket is taken out from the label printer and pasted, which can ensure that the meal retrieval information and information can be successfully printed on the meal equipment every time.
  • Meal information and printing information are more efficient and accurate, and it is convenient for users to accurately obtain corresponding meal information and meal information when taking meals.
  • FIG. 3 Another printing information processing method applicable to the server side is provided, as shown in FIG. 3, The method includes:
  • the server receives the order confirmation request sent by the client, and obtains the printing information corresponding to the order according to the order identifier carried in the request. For example, when obtaining the corresponding printing information according to the order information, the current order status and the queuing status of the corresponding merchant can be obtained according to the order information, and the corresponding printing information can be obtained by combining the meal information in the order information.
  • Read meal taking information and meal information in the printed information For example, through the analysis format of the printed information, read the meal information and meal information contained therein.
  • the preset printing template can be preset according to actual needs.
  • the printing template is preset according to the business requirements of the merchant, and different merchants can have their own specific printing templates. Then, by identifying the merchant terminal corresponding to the order information, the corresponding specific printing template is obtained. By converting into bytecode information recognized by the inkjet printer according to the preset printing template, the inkjet printer can print corresponding content in the form of the printing template when performing coding printing according to the bytecode information.
  • the smart device is used for the user to obtain the meal corresponding to the order, for example, a merchant device that produces the meal, and the smart device is locally connected to the corresponding inkjet printer.
  • the inkjet printer is used to perform inkjet printing on the meal equipment produced corresponding to the order according to the bytecode information when receiving the print request.
  • the server sends an order to the smart device to instruct it to arrange production
  • the bytecode information is also sent to the smart device.
  • the smart device forwards the byte code information to the inkjet printer through the TCP protocol, so that it waits for the corresponding meal to be produced and receives the corresponding print request to perform inkjet printing.
  • the smart device also completes the connection with the mechanical device in advance through the TCP service.
  • the mechanical equipment is used to make corresponding meals.
  • the server can send the order information of the order to the smart device, so that the smart device obtains the meal production information of the order according to the order information and sends it to
  • the mechanical device sends a production instruction carrying the meal production information, where the print request received by the inkjet printer is sent by the smart device when it determines that the meal production is completed.
  • the smart device determines whether the meal is completed according to the production status result returned by the mechanical device. If the production status result is that the meal is completed, it can send a print request to the printer through the TCP protocol.
  • the print request received by the printer is when the smart device determines that the meal is completed and is adjusted by mechanical equipment It is sent after the meal equipment is placed in the corresponding printing position. In this way, it can be ensured that the inkjet printer can accurately print the position where the meal equipment is properly printed.
  • the location of the user's ordering terminal should generally match the location of the smart terminal that produces the ordered meal. However, if the two locations do not match, there may be a hacker attack.
  • the order confirmation request can also carry the terminal location information of the ordering terminal; accordingly, in this
  • the server sends the bytecode information to the corresponding inkjet printer according to the order identifier, which may specifically include: detecting whether there is an abnormal behavior of taking meals from different places according to the terminal location information; if it is determined that there is an abnormal behavior, proceed Report the abnormality; if it is determined that there is no abnormal behavior, the bytecode information is sent to the corresponding inkjet printer according to the order ID.
  • the relevant information can be reported abnormally, and then the operation of whether to place an order for a friend is analyzed, and some non-abnormal behaviors can be ruled out. If it is determined that there is indeed a dangerous behavior attacked by an attacker, the corresponding alarm can be issued and the corresponding production behavior of the meal can be blocked remotely to avoid excessive economic losses to the merchant; if it is determined that there is no abnormal behavior of taking the meal from another place, execute Schedule the operation of printing tasks.
  • the above detection of whether there is an abnormal behavior of taking a meal from another place based on the terminal location information may specifically include: obtaining location information of the smart device; if the location information is placed If it matches with the terminal location information, it is determined that there is no abnormal behavior of taking meals off-site; if the placement location information does not match the terminal location information, it is determined that there is a suspected abnormal behavior of taking meals off-site. In this way, it can be accurately determined whether there is an abnormal behavior of taking meals from different places.
  • the server receives the production completion information of the meal corresponding to the order sent by the smart device and forwards it to the client.
  • the client After receiving the production completion information of the meal corresponding to the order sent by the server, the client can output the production completion information to remind the user to take the meal in time.
  • the method of this embodiment may further include: obtaining the status information of the inkjet printer regularly or irregularly; if it is determined according to the status information that the inkjet printer is working abnormally, the corresponding abnormal information is sent to the maintenance module.
  • the maintenance module can be used to perform remote maintenance or door-to-door maintenance on the inkjet printer based on the abnormal information, or the maintenance module can notify relevant maintenance personnel to perform maintenance in time.
  • the traditional way is to use a label printer to print out the receipt, and then the robotic arm takes out the printed receipt from the printer and then pastes it on the milk tea paper cup.
  • the robotic arm is relatively large and cannot be guaranteed. Take it out 100%, resulting in the loss of printed information, and customers can't get the corresponding meal information and dish information.
  • label printers have a fixed posture of the printing equipment, and it is difficult to coordinate with the mechanical equipment to do a certain rotation deployment.
  • label printing requires frequent maintenance due to the limited number of label papers and short update cycles.
  • a coding printing method can be used in the unmanned milk tea machine.
  • the client sends an order confirmation request to the server corresponding to the unmanned milk tea machine (ie smart device), and the server obtains the order identifier according to the order identifier carried in the request.
  • the printing information corresponding to the order is then converted into bytecode information recognized by the inkjet printer.
  • the bytecode information is sent to the unmanned milk tea machine by way of order issuance, and then forwarded to the corresponding inkjet printer.
  • the unmanned milk tea machine and the inkjet printer establish the local connection.
  • the robot arm in the unmanned milk tea machine adjusts the position of the milk tea paper cup to correspond to the printing position after the milk tea is made, and then sends a print request to the inkjet printer, and the inkjet printer performs code printing according to the bytecode information at the printing position, and then prints On the surface of the paper cup, as shown in Figure 5.
  • the user can obtain corresponding meal taking information and milk tea information through the printed content sprayed on the surface of the paper cup.
  • an embodiment of the present application provides a printing information processing device that can be applied to the client side.
  • the device includes: a sending module 41 and a receiving module 42 .
  • the sending module 41 can be used to send an order confirmation request carrying an order identifier, so that according to the order identifier, the printing information corresponding to the order is converted and sent to the corresponding inkjet printer.
  • the inkjet printer is used to receive the printing Upon request, code-spray printing is performed on the meal equipment corresponding to the order according to the converted printing information; the receiving module 42 can be used to receive the production completion information of the meal corresponding to the order.
  • the print request is sent when it is determined that the preparation of the meal corresponding to the order is completed.
  • the order confirmation request also carries terminal location information of the terminal that placed the order, so as to detect whether there is an abnormal behavior of taking meals from another place based on the terminal location information, and when it is determined that the abnormal behavior does not exist Sending the printing information to the inkjet printer.
  • the device further includes: an output module 43; an output module 43, which can be used to output the production completion information.
  • an embodiment of the present application provides a printing information processing device that can be applied to the server side.
  • the device includes: a receiving module 51, Conversion module 52, sending module 53.
  • the receiving module 51 can be used to receive the order confirmation request, and obtain the printing information corresponding to the order according to the order identifier carried in the request;
  • the conversion module 52 can be used to convert the printing information into byte code information recognized by the inkjet printer;
  • the module 53 can be used to send the bytecode information to the corresponding inkjet printer according to the order identifier, and the inkjet printer is used to compare the bytecode information with the printer upon receiving a print request.
  • the meal equipment corresponding to the order is coded and printed.
  • the conversion module 52 can be specifically used to read the meal taking information and meal information in the printed information; the meal taking information and the meal information are printed according to a preset template Converted into the bytecode information recognized by the inkjet printer.
  • the sending module 53 can be specifically used to query the smart device corresponding to the order identifier.
  • the smart device is used to produce the meal corresponding to the order.
  • the smart device and the mechanical device are connected through TCP services, and the sending module 53 can also be used to send the order information of the order to the smart device, so that the smart device can
  • the order information acquires the meal production information of the order, and sends a production instruction carrying the meal production information to the mechanical device, wherein the print request is when the smart device determines that the meal production is completed Sent when.
  • the print request is specifically sent by the smart device after determining that the meal product is completed, and after the mechanical device adjusts the placement position of the meal device to correspond to the printing position.
  • the receiving module 51 can also be used to receive the preparation completion information of the meal corresponding to the order sent by the smart device; the sending module 53 can also be used to receive the receiving module The production completed information is forwarded.
  • the order confirmation request also carries terminal location information of the terminal that placed the order; correspondingly, the sending module 53 can be specifically used to detect whether there is an abnormality in taking meals from another place according to the terminal location information. Behavior; if it is determined that the abnormal behavior is suspected to exist, report the abnormality; if it is determined that the abnormal behavior does not exist, send the bytecode information to the corresponding inkjet printer according to the order identifier.
  • the sending module 53 can also be specifically used to obtain the placement location information of the smart device; if the placement location information matches the terminal location information, it is determined that there is no abnormality in taking meals from other places Behavior; if the placement location information does not match the terminal location information, it is determined that there is a suspected abnormal behavior of taking a meal from another place.
  • the device further includes: a monitoring module 54; the monitoring module 54 can be used to periodically or irregularly obtain the status information of the inkjet printer; the sending module 53 can also be used to When the status information determines that the inkjet printer has a working abnormality, the corresponding abnormal information is sent to the maintenance module.
  • an embodiment of the present application also provides a storage medium on which a computer program is stored.
  • the program is executed by a processor, the above-mentioned method shown in FIG.
  • the embodiment of the present application also provides another storage medium on which a computer program is stored.
  • the program is executed by a processor, the above-mentioned steps shown in Figures 2 and 3 are realized. It can be applied to the printing information processing method on the server side.
  • the technical solution of this application can be embodied in the form of a software product.
  • the software product can be stored in a non-volatile storage medium (which can be a CD-ROM, U disk, mobile hard disk, etc.), including several
  • the instructions are used to make a computer device (which may be a personal computer, a server, or a network device, etc.) execute the methods in each implementation scenario of the present application.
  • an embodiment of the present application also provides a client device, which may be a tablet computer, a smart phone, or a smart watch. , Smart bracelet, or other network equipment, etc.
  • the client device includes a storage medium and a processor; the storage medium is used to store a computer program; the processor is used to execute the computer program to realize the above-mentioned applicable The printing information processing method on the user client side.
  • an embodiment of the present application also provides a server device, which may specifically be a gateway device, a server, or Other network equipment, etc.
  • the device includes a storage medium and a processor; the storage medium is used to store a computer program; the processor is used to execute the computer program to implement the above-mentioned printing information processing method applicable to the server side as shown in FIGS. 2 and 3.
  • both of the foregoing two physical devices may also include a user interface, a network interface, a camera, a radio frequency (RF) circuit, a sensor, an audio circuit, a WI-FI module, and so on.
  • the user interface may include a display screen (Display), an input unit such as a keyboard (Keyboard), etc., and the optional user interface may also include a USB interface, a card reader interface, and the like.
  • the network interface can optionally include a standard wired interface, a wireless interface (such as a WI-FI interface), etc.
  • the physical device structure of the client device and the server device provided in this embodiment does not constitute a limitation on the two physical devices, and may include more or fewer components, or combine certain components. Components, or different component arrangements.
  • the storage medium may also include an operating system and a network communication module.
  • the operating system is a program that manages the hardware and software resources of the above two physical devices, and supports the operation of information processing programs and other software and/or programs.
  • the network communication module is used to realize the communication between the various components in the storage medium, and the communication with other hardware and software in the information processing entity device.
  • an embodiment of the present application also provides a printing information processing system, as shown in FIG. 8, the system includes: server equipment 61, client equipment 62, smart equipment 63, mechanical equipment 64, coding Machine 65; Among them, the client device 62 can be used to perform the method shown in Figure 1, and the server device 61 can be used to perform the method shown in Figures 2 and 3.
  • the smart device 63 is locally connected to the mechanical device 64 and the printer 65 respectively. The smart device is used for the user to obtain the meal corresponding to the order, and the mechanical device 64 is used for making the meal corresponding to the order according to the production instruction sent by the smart device 63.
  • the inkjet printer 65 is configured to perform inkjet printing on the meal equipment corresponding to the order according to the converted printing information when receiving the print request.
  • the client device 62 sends an order confirmation request carrying an order identifier to the server device 61.
  • the server device 61 obtains the printing information corresponding to the order according to the order identifier carried in the request; converts the printing information into byte code information recognized by the inkjet printer 65; and then converts the byte code information according to the order identifier It is sent to the smart device 63 by way of order issuance, and then the smart device 63 forwards the bytecode information to the inkjet printer 65.
  • the smart device 63 determines that the meal product corresponding to the order is completed, it sends a print request to the inkjet printer 65, so that the inkjet printer 65 prints codes on the meal equipment that has been produced corresponding to the order according to the bytecode information.
  • the smart device 63 After determining that the preparation of the meal corresponding to the order is completed, the smart device 63 sends the production completion information of the meal corresponding to the order to the server device 61. Finally, the server device 61 forwards the production completion information to the client device 62 for output display.

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Abstract

本申请公开了一种打印信息处理方法、装置及系统，涉及信息技术领域，可保证每次都能成功在餐品设备上打印取餐信息和餐品信息，打印信息更加高效和准确。其中方法包括：发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收与所述订单对应餐品的制作完成信息。本申请适用于打印信息的处理。

Description

打印信息处理方法、装置及系统
本申请要求与2019年7月31日提交中国专利局、申请号为201910701493.4、申请名称为“打印信息处理方法、装置及系统”的中国专利申请的优先权，其全部内容通过引用结合在申请中。
技术领域
本申请涉及信息技术领域，尤其是涉及到一种打印信息处理方法、装置及系统。
背景技术
"智慧餐厅"是基于物联网和云计算技术为餐饮店量身打造的智能管理系统，具备智能化、无人化、减员增效等特点。主要利用现有机械设备完成餐厅、茶饮等行业的可定制化工作。比如利用机械臂制作奶茶、利用炒菜机炒菜等等，而制作过程中又都离不开打印小票，通过打印小票展示取餐信息和菜品信息。
目前，现有的方案都是采用标签打印机打印小票，打印完成后由机械臂、炒菜机等大型机械设备从打印机上拿出标签形式的小票，并粘贴在用餐杯具或器皿上。然而，发明人发现由于机械设备比较大，并且标签打印机姿态固定，无法做到配合机械设备做一定的旋转部署，因此很难每次都能拿出小票，导致打印信息丢失，用户无法获取对应的取餐信息和餐品信息。
发明内容
有鉴于此，本申请提供了一种打印信息处理方法、装置及系统，主要目的在于解决目前现有技术中会可能导致打印信息丢失，用户无法获取对应的取餐信息和餐品信息的技术问题。
依据本申请的一个方面，提供了一种打印信息处理方法，可应用于客户端侧，该方法包括：发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收与所述订单对应餐品的制作完成信息。
可选的，所述打印请求是在确定与所述订单对应餐品制作完成时发送的。
可选的，所述订单确认请求中还携带下单终端的终端位置信息，以便根据所述终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在所述异常行为时发送所述打印信息给所述喷码机。
可选的，在接收与所述订单对应餐品的制作完成信息之后，所述方法还包括：输出所述制作完成信 息。
依据本申请的另一方面，提供了另一种打印信息处理方法，可应用于服务端侧，该方法包括：接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；将所述打印信息转换成喷码机识别的字节码信息；根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
可选的，将所述打印信息转换成喷码机识别的字节码信息，具体包括：读取所述打印信息中的取餐信息和餐品信息；将所述取餐信息和所述餐品信息，按照预设打印模板转换成所述喷码机识别的所述字节码信息。
可选的，根据所述订单标识，将所述字节码信息发送给对应的喷码机，具体包括：查询与所述订单标识对应的智能设备，所述智能设备用于用户获取所述订单对应的餐品，所述智能设备与所述喷码机之间本地连接；将所述字节码信息发送给所述智能设备，以便所述智能设备通过TCP协议将所述字节码信息转发给所述喷码机。
可选的，所述智能设备与机械设备通过TCP服务完成连接，所述方法还包括：将所述订单的订单信息发送给所述智能设备，以使得所述智能设备根据所述订单信息获取所述订单的餐品制作信息，并向所述机械设备发送携带有所述餐品制作信息的制作指令，其中，所述打印请求是所述智能设备在确定餐品制作完成时发送的。
可选的，所述打印请求具体是所述智能设备在确定餐品制作完成、且通过所述机械设备调整所述餐品设备摆放位置对应打印位置后发送的。
可选的，所述方法还包括：接收所述智能设备发送的与所述订单对应餐品的制作完成信息并进行转发。
可选的，所述订单确认请求中还携带下单终端的终端位置信息；所述根据所述订单标识，将所述字节码信息发送给对应的喷码机，具体包括：根据所述终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在所述异常行为，则进行异常上报；若确定不存在所述异常行为，则根据所述订单标识，将所述字节码信息发送给对应的喷码机。
可选的，所述根据所述终端位置信息检测是否存在异地取餐的异常行为，具体包括：获取所述智能 设备的安放位置信息；若所述安放位置信息与所述终端位置信息匹配，则确定不存在异地取餐的异常行为；若所述安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。
可选的，所述方法还包括：定期或不定期获取所述喷码机的状态信息；若根据所述状态信息确定所述喷码机出现工作异常时，将相应的异常信息发送给维护模块。
依据本申请的又一方面，提供了一种打印信息处理装置，可应用于客户端侧，该装置包括：发送模块，用于发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收模块，用于接收与所述订单对应餐品的制作完成信息。
可选的，所述打印请求是在确定与所述订单对应餐品制作完成时发送的。
可选的，所述订单确认请求中还携带下单终端的终端位置信息，以便根据所述终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在所述异常行为时发送所述打印信息给所述喷码机。
可选的，所述装置还包括：输出模块，用于输出所述制作完成信息。
依据本申请的再一方面，提供了一种打印信息处理装置，可应用于服务端侧，该装置包括：接收模块，用于接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；转换模块，用于将所述打印信息转换成喷码机识别的字节码信息；发送模块，用于根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
可选的，所述转换模块，具体用于读取所述打印信息中的取餐信息和餐品信息；将所述取餐信息和所述餐品信息，按照预设打印模板转换成所述喷码机识别的所述字节码信息。
可选的，所述发送模块，具体用于查询与所述订单标识对应的智能设备，所述智能设备用于生产所述订单对应的餐品，所述智能设备与所述喷码机之间本地连接；将所述字节码信息发送给所述智能设备，以便所述智能设备通过TCP协议将所述字节码信息转发给所述喷码机。
可选的，所述智能设备与机械设备通过TCP服务完成连接，
所述发送模块，还用于将所述订单的订单信息发送给所述智能设备，以使得所述智能设备根据所述订单信息获取所述订单的餐品制作信息，并向所述机械设备发送携带有所述餐品制作信息的制作指令， 其中，所述打印请求是所述智能设备在确定餐品制作完成时发送的。
可选的，所述打印请求具体是所述智能设备在确定餐品制作完成、且通过所述机械设备调整所述餐品设备摆放位置对应打印位置后发送的。
可选的，所述接收模块，还用于接收所述智能设备发送的与所述订单对应餐品的制作完成信息；所述发送模块，还用于将所述接收模块接收的制作完成信息进行转发。
可选的，所述订单确认请求中还携带下单终端的终端位置信息；所述发送模块，具体还用于根据所述终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在所述异常行为，则进行异常上报；若确定不存在所述异常行为，则根据所述订单标识，将所述字节码信息发送给对应的喷码机。
可选的，所述发送模块，具体还用于获取所述智能设备的安放位置信息；若所述安放位置信息与所述终端位置信息匹配，则确定不存在异地取餐的异常行为；若所述安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。
可选的，所述装置还包括：监测模块；所述监测模块，用于定期或不定期获取所述喷码机的状态信息；所述发送模块，还用于若根据所述状态信息确定所述喷码机出现工作异常时，将相应的异常信息发送给维护模块。
依据本申请再一个方面，提供了一种非易失性可读存储介质，其上存储有计算机可读指令，所述计算机可读指令被处理器执行时实现上述可应用于客户端侧的打印信息处理方法。
依据本申请再一个方面，提供了一种客户端设备，包括非易失性可读存储介质、处理器及存储在非易失性可读存储介质上并可在处理器上运行的计算机可读指令，所述处理器执行所述程序时实现上述可应用于客户端侧的打印信息处理方法。
依据本申请再一个方面，提供了一种非易失性可读存储介质，其上存储有计算机可读指令，所述计算机可读指令被处理器执行时实现上述可应用于服务端侧的打印信息处理方法。
依据本申请再一个方面，提供了一种服务器设备，包括非易失性可读存储介质、处理器及存储在非易失性可读存储介质上并可在处理器上运行的计算机可读指令，所述处理器执行所述计算机可读指令时实现上述可应用于服务端侧的打印信息处理方法。
依据本申请再一个方面，提供了一种打印信息处理系统，包括：上述客户端设备和上述服务器设备。
借由上述技术方案，本申请提供的一种打印信息处理方法、装置及系统，与目前由大型机械设备从标签打印机上拿出打印的小票进行粘贴的方式相比，本申请可触发喷码机根据转换后能够识别的与订单对应的打印信息，对该订单对应的餐品设备进行喷码打印。代替大型机械设备从标签打印机上拿出小票进行粘贴的方式，可保证每次都能成功在餐品设备上打印取餐信息和餐品信息，打印信息更加高效和准确，方便用户在取餐时准确获取对应的取餐信息和餐品信息。
上述说明仅是本申请技术方案的概述，为了能够更清楚了解本申请的技术手段，而可依照说明书的内容予以实施，并且为了让本申请的上述和其它目的、特征和优点能够更明显易懂，以下特举本申请的具体实施方式。
附图说明
此处所说明的附图用来提供对本申请的进一步理解，构成本申请的一部分，本申请的示意性实施例及其说明用于解释本申请，并不构成对本申请的不当限定。在附图中：
图1示出了本申请实施例提供的一种打印信息处理方法的流程示意图；
图2示出了本申请实施例提供的另一种打印信息处理方法的流程示意图；
图3示出了本申请实施例提供的又一种打印信息处理方法的流程示意图；
图4示出了本申请实施例提供的一种应用场景的时序示意图；
图5示出了本申请实施例提供的一种应用场景的方法流程示意图；
图6示出了本申请实施例提供的一种打印信息处理装置的结构示意图；
图7示出了本申请实施例提供的另一种打印信息处理装置的结构示意图；
图8示出了本申请实施例提供的一种打印信息处理系统的结构示意图。
具体实施方式
下文中将参考附图并结合实施例来详细说明本申请。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互组合。
针对目前现有技术中由大型机械设备从标签打印机上拿出打印的小票进行粘贴的方式，很难每次都能拿出小票，导致打印信息丢失，用户无法获取对应的取餐信息和餐品信息的技术问题。本实施例提供了一种打印信息处理方法，如图1所示，可应用于客户端侧，该方法包括：
101、客户端向服务端发送携带订单标识的订单确认请求。
进一步的，以便于服务端根据该订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，其中，喷码机用于在接收到打印请求时，根据转换后的打印信息对与订单对应的餐品设备进行喷码打印。
在本实施例中，对打印信息进行转换的目的是为了喷码机能够识别，即转换成喷码机能够识别的字节码。提前向喷码机发送当前订单对应的打印数据。在确认当前订单对应餐品开始制作、或制作过程中、或制作完成时可向喷码机发送打印请求，以便喷码机在该餐品对应设备的合适位置处进行喷码打印，如可喷码打印该订单对应的取餐信息(如取餐号、下单手机号、取餐门店等信息)和餐品信息(如餐品名称、容量、冷热程度等信息)。对于本实施例执行主体的客户端，可配置在用户的移动设备上(如智能手机、平板电脑、智能手表等)，还可配置在生产该餐品的智能设备(如智能冰淇淋机、智能奶茶机等)上。
例如，用户利用手机客户端通过扫码智能冰淇淋机，在线选择该智能冰淇淋机能够生产的冰淇淋餐品然后下单。服务端接收到携带有该订单号的订单确认请求，然后根据该订单标识，将订单对应的打印信息经转换后，以订单下发的方式发送给该智能冰淇淋机，以便转发给对应的喷码机。智能冰淇淋机可在开始制作该冰淇淋餐品时或在完成制作该冰淇淋餐品后，向喷码机发送打印请求，触发喷码机根据打印信息在承载该冰淇淋餐品的纸杯上进行喷码打印。这样用户在取餐时可通过纸杯上喷码打印的内容，准确获取对应的取餐信息和餐品信息。
102、接收服务端发送的与订单对应餐品的制作完成信息。
服务端在确认该订单对应餐品制作完成后，可向客户端返回对应的制作完成信息。本实施例方法与目前现有技术相比，可触发喷码机根据转换后能够识别的与该订单对应的打印信息，对该订单对应的餐品设备进行喷码打印。代替大型机械设备从标签打印机上拿出小票进行粘贴的方式，可保证每次都能成功在餐品设备上打印取餐信息和餐品信息，打印信息更加高效和准确，方便用户在取餐时准确获取对应的取餐信息和餐品信息。
进一步的，作为上述实施例具体实施方式的细化和扩展，在客户端接收到服务端发送的与订单对应餐品的制作完成信息之后，可输出该制作完成信息，以便提醒用户及时取餐。制作完成信息中可包含提示该餐品制作完成的信息以及相应的取餐号、取餐口等。
在本实施例中喷码打印的时机可根据实际需求预先设定。例如在确定需要制作某订单对应的餐品，并且喷码机已经接收到该订单对应的打印信息时，可先触发喷码机对该餐品设备进行喷码打印，然后再 制作相应餐品。除此之外，为了防止在某些场景下先喷码打印后制作餐品的方式会造成餐品设备污染的情况发生，可在确认订单餐品制作完成后才触发喷码机进行喷码打印，因此优选的，喷码机接收的打印请求可以是在确定与订单对应餐品制作完成时发送的。通过这种餐品制作完成后打印的方式，可有效避免喷码打印对餐品制作造成一定的污染，提升餐品的食用安全性。
在需要用户现场点餐并取餐的场景中，用户的下单终端位置通常应该与生产该订单餐品的智能终端位置相匹配。然而，如果二者位置不匹配，那么有可能存在被黑客攻击的情况，因此为了保证运行安全性，可选的，客户端发送的订单确认请求中还可携带下单终端的终端位置信息，以便在服务端根据该终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在异常行为时发送该经过转换后的打印信息给对应的喷码机。
上述实施例内容为在客户端侧描述的打印信息处理过程，进一步的，为了完整说明本实施例的实施方式，本实施例还提供了另一种打印信息处理方法，可应用于服务端侧，如图2所示，该方法包括：
201、服务端接收客户端发送的订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息。
用户在客户端中选择对应的餐品并提交订单，相应的，客户端发送订单生成请求，服务端根据该请求生成相应订单信息以及配置对应的订单标识，然后返回给客户端进行展示。用户确认订单(如支付订单成功等)之后，客户端发送订单确认请求，服务端根据该请求中携带的订单标识，可查询到相应的订单信息，依据该订单信息获取对应的打印信息，其中，打印信息中可包含该订单信息对应的取餐信息和餐品信息等。
202、将打印信息转换成喷码机识别的字节码信息。
在本实施例中，可按照喷码机能够识别的字节码的转换格式，将打印信息进行数据转换，得到该字节码信息。
203、根据订单标识，将字节码信息发送给对应的喷码机。
其中，喷码机用于在接收到打印请求时，根据字节码信息对与订单对应的餐品设备进行喷码打印。
通过上述可应用于服务端侧的图像识别的辅助处理方法，代替大型机械设备从标签打印机上拿出小票进行粘贴的方式，可保证每次都能成功在餐品设备上打印取餐信息和餐品信息，打印信息更加高效和准确，方便用户在取餐时准确获取对应的取餐信息和餐品信息。
进一步的，作为上述实施例具体实施方式的细化和扩展，为了完整说明本实施例的具体实施过程，提供了又一种可应用于服务端侧的打印信息处理方法，如图3所示，该方法包括：
301、服务端接收客户端发送的订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息。例如，根据订单信息获取对应的打印信息时，可根据订单信息获取对应商家端当前的订单情况以及排队取餐情况，并结合该订单信息中的餐品信息，获取相应的打印信息。
302、读取打印信息中的取餐信息和餐品信息。例如，通过打印信息的解析格式，读取其中包含的取餐信息和餐品信息等。
303、将读取到的取餐信息和餐品信息，按照预设打印模板转换成喷码机识别的字节码信息。
其中，预设打印模板可根据实际需求预先设定。例如，根据商家端的业务需求预先设定打印模板，并且不同的商家端都可有自身对应的特定打印模板。然后通过识别订单信息对应的商家端，获取相应的特定打印模板。通过按照预设打印模板转换成喷码机识别的字节码信息，使得喷码机根据该字节码信息进行喷码打印时可按照该打印模板的形式打印相应内容。
304、查询与订单标识对应的智能设备。
其中，智能设备用于用户获取订单对应的餐品，例如生产该餐品的商家端设备，该智能设备与对应的喷码机之间本地连接。
305、将字节码信息发送给智能设备，以便智能设备通过TCP协议将字节码信息转发给喷码机。
其中，喷码机用于在接收到打印请求时，根据字节码信息对与订单对应制作完成的餐品设备进行喷码打印。例如，在服务端向智能设备下发订单指示其安排制作的同时，将字节码信息也下发给该智能设备。智能设备通过TCP协议将字节码信息转发给喷码机，使其等待相应餐品制作完成并接收到相应打印请求后进行喷码打印。
进一步的，智能设备还与机械设备通过TCP服务事先完成连接。该机械设备用于制作相应餐品。在本实施例中，为了使得机械设备准确制作相应餐品，可选的，服务端可将订单的订单信息发送给智能设备，以使得智能设备根据订单信息获取订单的餐品制作信息，并向机械设备发送携带有该餐品制作信息的制作指令，其中，喷码机接收到的打印请求是智能设备在确定餐品制作完成时发送的。具体是智能设备根据机械设备返回的制作状态结果，确定该餐品是否制作完成，如果制作状态结果为该餐品制作完成，可通过TCP协议向喷码机发送打印请求。
并且为了使得喷码机喷码打印时可在适合的餐品设备位置处进行打印，进一步可选的，喷码机接收到的打印请求是智能设备在确定餐品制作完成、且通过机械设备调整餐品设备摆放位置对应打印位置后发送的。通过这种方式可保证喷码机可对餐品设备适当打印的位置处进行准确打印。
在需要用户现场点餐并取餐的场景中，用户的下单终端位置通常应该与生产该订单餐品的智能终端位置相匹配。然而，如果二者位置不匹配，那么有可能存在被黑客攻击的情况，因此为了保证运行安全性，可选的，订单确认请求中还可携带下单终端的终端位置信息；相应的，在本实施例中，服务端根据订单标识，将字节码信息发送给对应的喷码机，具体可包括：根据终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在异常行为，则进行异常上报；若确定不存在异常行为，则根据订单标识，将字节码信息发送给对应的喷码机。
例如，在根据下单终端的终端位置判定存在异地取餐的异常行为，可将相关的信息进行异常上报，然后分析是否为朋友代付下单等操作，进而排除一些非异常行为，如果经过分析确定确实存在攻击者攻击的危险行为，可进行相应告警，并远程阻止该餐品相应的制作行为，避免给商家端造成过多的经济损失；如果判定不存在异地取餐的异常行为，则执行安排打印任务的操作。
具体的，为了精确判定是否存在异地取餐的异常行为，可选的，上述根据终端位置信息检测是否存在异地取餐的异常行为，具体可包括：获取智能设备的安放位置信息；若安放位置信息与终端位置信息匹配，则确定不存在异地取餐的异常行为；若安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。通过这种方式可精确判定是否存在异地取餐的异常行为。
306、服务端接收智能设备发送的与订单对应餐品的制作完成信息并进行转发给客户端。
客户端在接收到服务端发送的与订单对应餐品的制作完成信息之后，可输出该制作完成信息，以便提醒用户及时取餐。
由于喷码机也属于损耗品，因此为了及时发现喷码机出现异常并且及时进行相应维护，进一步可选的，本实施例方法还可包括：定期或不定期获取喷码机的状态信息；若根据状态信息确定喷码机出现工作异常时，将相应的异常信息发送给维护模块。其中，维护模块可用于根据该异常信息对喷码机进行远程维护或上门维护等，或者通过维护模块可通知到相关的维护工作人员及时进行维护。
为了进一步说明本实施例方法的实施过程，给出如下应用场景，但不限于此：
例如，在无人奶茶机的应用场景中，传统方式是采用标签打印机打印出小票后，由机械臂从打印机 上拿出打印小票然后粘贴在奶茶纸杯上，然而机械臂比较大，无法保证100％拿出来，导致打印信息丢失，顾客无法获取对应的取餐信息和菜品信息。并且标签打印机由于打印设备姿态固定，也很难做到配合机械设备做一定的旋转部署，再者，标签打印由于标签纸数量有限，更新周期短，需要经常有人进行维护。
为了解决上述这些问题，基于本实施例提供的方法，在无人奶茶机中可采用喷码打印方式。具体的，如图4所示，顾客在手机客户端下单后，客户端向无人奶茶机(即智能设备)对应的服务端发送订单确认请求，服务端根据请求中携带的订单标识，获取订单对应的打印信息，然后将打印信息转换成喷码机识别的字节码信息。并根据订单标识，将字节码信息通过订单下发的方式发送给无人奶茶机，然后转发给相应的喷码机，其中无人奶茶机与喷码机通过开启局域网服务的方式预先建立本地连接。无人奶茶机中的机械臂在奶茶制作完成后，调整奶茶纸杯位置对应打印位置，然后向喷码机发送打印请求，喷码机在该打印位置根据字节码信息进行喷码打印，进而打印在纸杯表面上，如图5所示。这样用户在取奶茶时，通过纸杯表面上喷涂的打印内容，可获取对应的取餐信息和奶茶信息等。
通过应用上述方案。利用喷码机实现打印，不需要在依赖于机械设备去拿标签纸粘贴的过程，同时喷码机设备灵活便于安装以及使用寿命长。
进一步的，作为图1所示方法的具体实现，本申请实施例提供了一种可应用于客户端侧的打印信息处理装置，如图6所示，该装置包括：发送模块41、接收模块42。发送模块41，可用于发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收模块42，可用于接收与所述订单对应餐品的制作完成信息。
在具体的应用场景中，可选的，所述打印请求是在确定与所述订单对应餐品制作完成时发送的。在具体的应用场景中，所述订单确认请求中还携带下单终端的终端位置信息，以便根据所述终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在所述异常行为时发送所述打印信息给所述喷码机。
在具体的应用场景中，本装置还包括：输出模块43；输出模块43，可用于输出所述制作完成信息。
需要说明的是，本实施例提供的一种可应用于用户客户端侧的打印信息处理装置所涉及各功能单元的其它相应描述，可以参考图1中的对应描述，在此不再赘述。
进一步的，作为图2和图3所示方法的具体实现，本申请实施例提供了一种可应用于服务端侧的打 印信息处理装置，如图7所示，该装置包括：接收模块51、转换模块52、发送模块53。接收模块51，可用于接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；转换模块52，可用于将所述打印信息转换成喷码机识别的字节码信息；发送模块53，可用于根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
在具体的应用场景中，所述转换模块52，具体可用于读取所述打印信息中的取餐信息和餐品信息；将所述取餐信息和所述餐品信息，按照预设打印模板转换成所述喷码机识别的所述字节码信息。
在具体的应用场景中，所述发送模块53，具体可用于查询与所述订单标识对应的智能设备，所述智能设备用于生产所述订单对应的餐品，所述智能设备与所述喷码机之间本地连接；将所述字节码信息发送给所述智能设备，以便所述智能设备通过TCP协议将所述字节码信息转发给所述喷码机。
在具体的应用场景中，所述智能设备与机械设备通过TCP服务完成连接，所述发送模块53，还可用于将所述订单的订单信息发送给所述智能设备，以使得所述智能设备根据所述订单信息获取所述订单的餐品制作信息，并向所述机械设备发送携带有所述餐品制作信息的制作指令，其中，所述打印请求是所述智能设备在确定餐品制作完成时发送的。
在具体的应用场景中，所述打印请求具体是所述智能设备在确定餐品制作完成、且通过所述机械设备调整所述餐品设备摆放位置对应打印位置后发送的。
在具体的应用场景中，所述接收模块51，还可用于接收所述智能设备发送的与所述订单对应餐品的制作完成信息；所述发送模块53，还可用于将所述接收模块接收的制作完成信息进行转发。
在具体的应用场景中，所述订单确认请求中还携带下单终端的终端位置信息；相应的，所述发送模块53，具体还可用于根据所述终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在所述异常行为，则进行异常上报；若确定不存在所述异常行为，则根据所述订单标识，将所述字节码信息发送给对应的喷码机。
在具体的应用场景中，所述发送模块53，具体还可用于获取所述智能设备的安放位置信息；若所述安放位置信息与所述终端位置信息匹配，则确定不存在异地取餐的异常行为；若所述安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。
在具体的应用场景中，本装置还包括：监测模块54；所述监测模块54，可用于定期或不定期获取 所述喷码机的状态信息；所述发送模块53，还可用于若根据所述状态信息确定所述喷码机出现工作异常时，将相应的异常信息发送给维护模块。
需要说明的是，本实施例提供的一种可应用于服务端侧的打印信息处理装置所涉及各功能单元的其它相应描述，可以参考图2和图3中的对应描述，在此不再赘述。
基于上述如图1所示方法，相应的，本申请实施例还提供了一种存储介质，其上存储有计算机程序，该程序被处理器执行时实现上述如图1所示的可应用于用户客户端侧的打印信息处理方法。基于上述如图2和图3所示方法，本申请实施例还提供了另一种存储介质，其上存储有计算机程序，该程序被处理器执行时实现上述如图2和图3所示的可应用于服务端侧的打印信息处理方法。
基于这样的理解，本申请的技术方案可以以软件产品的形式体现出来，该软件产品可以存储在一个非易失性存储介质(可以是CD-ROM，U盘，移动硬盘等)中，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本申请各个实施场景的方法。
基于上述如图1所示的方法，以及图6所示的虚拟装置实施例，为了实现上述目的，本申请实施例还提供了一种客户端设备，具体可以为平板电脑、智能手机、智能手表、智能手环、或其他网络设备等，该客户端设备包括存储介质和处理器；存储介质，用于存储计算机程序；处理器，用于执行计算机程序以实现上述如图1所示的可应用于用户客户端侧的打印信息处理方法。
基于上述如图2和图3所示的方法，以及图7所示的虚拟装置实施例，为了实现上述目的，本申请实施例还提供了一种服务器设备，具体可以为网关设备、服务器、或其他网络设备等。该设备包括存储介质和处理器；存储介质，用于存储计算机程序；处理器，用于执行计算机程序以实现上述如图2和图3所示的可应用于服务端侧的打印信息处理方法。
可选的，上述两种实体设备都还可以包括用户接口、网络接口、摄像头、射频(Radio Frequency，RF)电路，传感器、音频电路、WI-FI模块等等。用户接口可以包括显示屏(Display)、输入单元比如键盘(Keyboard)等，可选用户接口还可以包括USB接口、读卡器接口等。网络接口可选的可以包括标准的有线接口、无线接口(如WI-FI接口)等。
本领域技术人员可以理解，本实施例提供的一种客户端设备和服务器设备的实体设备结构并不构成对这两种实体设备的限定，可以包括更多或更少的部件，或者组合某些部件，或者不同的部件布置。
存储介质中还可以包括操作系统、网络通信模块。操作系统是管理上述两个实体设备硬件和软件资 源的程序，支持信息处理程序以及其它软件和/或程序的运行。网络通信模块用于实现存储介质内部各组件之间的通信，以及与信息处理实体设备中其它硬件和软件之间通信。
基于上述内容，进一步的，本申请实施例还提供了一种打印信息处理系统，如图8所示，该系统包括：服务器设备61、客户端设备62、智能设备63、机械设备64、喷码机65；其中，客户端设备62可用于执行如图1所示的方法，服务器设备61可用于执行如图2和图3所示的方法。智能设备63分别与机械设备64、喷码机65之间本地连接，智能设备用于用户获取订单对应的餐品，机械设备64用于根据智能设备63发送的制作指令制作订单对应的餐品，喷码机65用于在接收到打印请求时，根据转换后的打印信息对与订单对应的餐品设备进行喷码打印。
首先客户端设备62向服务器设备61发送携带订单标识的订单确认请求。服务器设备61根据请求中携带的订单标识，获取订单对应的打印信息；将所述打印信息转换成喷码机65识别的字节码信息；然后根据所述订单标识，将所述字节码信息通过订单下发方式发送给智能设备63，然后智能设备63将字节码信息转发给喷码机65。当智能设备63判定该订单对应餐品制作完成时，向喷码机65发送打印请求，使得喷码机65根据所述字节码信息对与所述订单对应制作完成的餐品设备进行喷码打印。智能设备63在确定订单对应餐品制作完成以后，向服务器设备61发送订单对应餐品的制作完成信息。最后服务器设备61将该制作完成信息转发给客户端设备62进行输出展示。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到本申请可以借助软件加必要的通用硬件平台的方式来实现，也可以通过硬件实现。通过应用本申请的技术方案，引入喷码机实现打印任务能够顺利完成，同时通过服务端以及智能设备的结合实现一整套完整的可用于餐饮行业的喷码打印方式。利用喷码机实现打印，不需要在依赖于机械设备去拿标签纸粘贴的过程，同时喷码机设备灵活便于安装以及使用寿命长。
本领域技术人员可以理解附图只是一个优选实施场景的示意图，附图中的模块或流程并不一定是实施本申请所必须的。本领域技术人员可以理解实施场景中的装置中的模块可以按照实施场景描述进行分布于实施场景的装置中，也可以进行相应变化位于不同于本实施场景的一个或多个装置中。上述实施场景的模块可以合并为一个模块，也可以进一步拆分成多个子模块。
上述本申请序号仅仅为了描述，不代表实施场景的优劣。以上公开的仅为本申请的几个具体实施场景，但是，本申请并非局限于此，任何本领域的技术人员能思之的变化都应落入本申请的保护范围。

Claims (31)

  1. 一种打印信息处理方法，包括：
    发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；
    接收与所述订单对应餐品的制作完成信息。
  2. 根据权利要求1所述的方法，所述打印请求是在确定与所述订单对应餐品制作完成时发送的。
  3. 根据权利要求1所述的方法，所述订单确认请求中还携带下单终端的终端位置信息，以便根据所述终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在所述异常行为时发送所述打印信息给所述喷码机。
  4. 根据权利要求1所述的方法，在接收与所述订单对应餐品的制作完成信息之后，所述方法还包括：输出所述制作完成信息。
  5. 一种打印信息处理方法，包括：
    接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；
    将所述打印信息转换成喷码机识别的字节码信息；
    根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
  6. 根据权利要求1所述的方法，将所述打印信息转换成喷码机识别的字节码信息，具体包括：读取所述打印信息中的取餐信息和餐品信息；将所述取餐信息和所述餐品信息，按照预设打印模板转换成所述喷码机识别的所述字节码信息。
  7. 根据权利要求1所述的方法，根据所述订单标识，将所述字节码信息发送给对应的喷码机，具体包括：查询与所述订单标识对应的智能设备，所述智能设备用于用户获取所述订单对应的餐品，所述智能设备与所述喷码机之间本地连接；将所述字节码信息发送给所述智能设备，以便所述智能设备通过TCP协议将所述字节码信息转发给所述喷码机。
  8. 根据权利要求7所述的方法，所述智能设备与机械设备通过TCP服务完成连接，所述方法还包 括：将所述订单的订单信息发送给所述智能设备，以使得所述智能设备根据所述订单信息获取所述订单的餐品制作信息，并向所述机械设备发送携带有所述餐品制作信息的制作指令，其中，所述打印请求是所述智能设备在确定餐品制作完成时发送的。
  9. 根据权利要求8所述的方法，所述打印请求具体是所述智能设备在确定餐品制作完成、且通过所述机械设备调整所述餐品设备摆放位置对应打印位置后发送的。
  10. 根据权利要求9所述的方法，所述方法还包括：接收所述智能设备发送的与所述订单对应餐品的制作完成信息并进行转发。
  11. 根据权利要求7所述的方法，所述订单确认请求中还携带下单终端的终端位置信息；所述根据所述订单标识，将所述字节码信息发送给对应的喷码机，具体包括：根据所述终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在所述异常行为，则进行异常上报；若确定不存在所述异常行为，则根据所述订单标识，将所述字节码信息发送给对应的喷码机。
  12. 根据权利要求11所述的方法，所述根据所述终端位置信息检测是否存在异地取餐的异常行为，具体包括：获取所述智能设备的安放位置信息；若所述安放位置信息与所述终端位置信息匹配，则确定不存在异地取餐的异常行为；若所述安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。
  13. 根据权利要求5所述的方法，所述方法还包括：定期或不定期获取所述喷码机的状态信息；若根据所述状态信息确定所述喷码机出现工作异常时，将相应的异常信息发送给维护模块。
  14. 一种打印信息处理装置，包括：
    发送模块，用于发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；
    接收模块，用于接收与所述订单对应餐品的制作完成信息。
  15. 根据权利要求14所述的装置，所述打印请求是在确定与所述订单对应餐品制作完成时发送的。
  16. 根据权利要求14所述的装置，所述订单确认请求中还携带下单终端的终端位置信息，以便根据所述终端位置信息检测是否存在异地取餐的异常行为，并在确定不存在所述异常行为时发送所述打印 信息给所述喷码机。
  17. 根据权利要求14所述的装置，所述装置还包括：输出模块，用于输出所述制作完成信息。
  18. 一种打印信息处理装置，包括：
    接收模块，用于接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；
    转换模块，用于将所述打印信息转换成喷码机识别的字节码信息；
    发送模块，用于根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
  19. 根据权利要求18所述的装置，所述转换模块，具体用于读取所述打印信息中的取餐信息和餐品信息；将所述取餐信息和所述餐品信息，按照预设打印模板转换成所述喷码机识别的所述字节码信息。
  20. 根据权利要求18所述的装置，所述发送模块，具体用于查询与所述订单标识对应的智能设备，所述智能设备用于生产所述订单对应的餐品，所述智能设备与所述喷码机之间本地连接；将所述字节码信息发送给所述智能设备，以便所述智能设备通过TCP协议将所述字节码信息转发给所述喷码机。
  21. 根据权利要求20所述的装置，所述智能设备与机械设备通过TCP服务完成连接，所述发送模块，还用于将所述订单的订单信息发送给所述智能设备，以使得所述智能设备根据所述订单信息获取所述订单的餐品制作信息，并向所述机械设备发送携带有所述餐品制作信息的制作指令，其中，所述打印请求是所述智能设备在确定餐品制作完成时发送的。
  22. 根据权利要求21所述的装置，所述打印请求具体是所述智能设备在确定餐品制作完成、且通过所述机械设备调整所述餐品设备摆放位置对应打印位置后发送的。
  23. 根据权利要求22所述的装置，所述接收模块，还用于接收所述智能设备发送的与所述订单对应餐品的制作完成信息；
    所述发送模块，还用于将所述接收模块接收的制作完成信息进行转发。
  24. 根据权利要求20所述的装置，所述订单确认请求中还携带下单终端的终端位置信息；所述发送模块，具体还用于根据所述终端位置信息检测是否存在异地取餐的异常行为；若确定疑似存在所述异常行为，则进行异常上报；若确定不存在所述异常行为，则根据所述订单标识，将所述字节码信息发送给对应的喷码机。
  25. 根据权利要求24所述的装置，所述发送模块，具体还用于获取所述智能设备的安放位置信息；若所述安放位置信息与所述终端位置信息匹配，则确定不存在异地取餐的异常行为；若所述安放位置信息与所述终端位置信息不匹配，则确定疑似存在异地取餐的异常行为。
  26. 根据权利要求18所述的装置，所述装置还包括：监测模块；
    所述监测模块，用于定期或不定期获取所述喷码机的状态信息；
    所述发送模块，还用于若根据所述状态信息确定所述喷码机出现工作异常时，将相应的异常信息发送给维护模块。
  27. 一种非易失性可读存储介质，其上存储有计算机可读指令，所述计算机可读指令被处理器执行时实现打印信息处理方法，包括：发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收与所述订单对应餐品的制作完成信息。
  28. 一种客户端设备，包括非易失性可读存储介质、处理器及存储在非易失性可读存储介质上并可在处理器上运行的计算机可读指令，所述处理器执行所述计算机可读指令时实现打印信息处理方法，包括：发送携带订单标识的订单确认请求，以便根据所述订单标识，将订单对应的打印信息经转换后发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应的餐品设备进行喷码打印；接收与所述订单对应餐品的制作完成信息。
  29. 一种非易失性可读存储介质，其上存储有计算机可读指令，所述计算机可读指令被处理器执行时实现打印信息处理方法，包括：接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；将所述打印信息转换成喷码机识别的字节码信息；根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
  30. 一种服务器设备，包括非易失性可读存储介质、处理器及存储在非易失性可读存储介质上并可在处理器上运行的计算机可读指令，所述处理器执行所述计算机可读指令时实现打印信息处理方法，包括：接收订单确认请求，根据请求中携带的订单标识，获取订单对应的打印信息；将所述打印信息转换成喷码机识别的字节码信息；根据所述订单标识，将所述字节码信息发送给对应的喷码机，所述喷码机用于在接收到打印请求时，根据所述字节码信息对与所述订单对应的餐品设备进行喷码打印。
  31. 一种打印信息处理系统，包括：智能设备、机械设备、喷码机、如权利要求28所述的客户端设备和如权利要求30所述的服务器设备；所述智能设备分别与所述机械设备、喷码机之间本地连接，所述智能设备用于用户获取订单对应的餐品，所述机械设备用于根据所述智能设备发送的制作指令制作所述餐品，所述喷码机用于在接收到打印请求时，根据转换后的打印信息对与所述订单对应制作完成的餐品设备进行喷码打印。
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