WO2020213854A1 - Procédé, serveur et système de commande de livraison - Google Patents

Procédé, serveur et système de commande de livraison Download PDF

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Publication number
WO2020213854A1
WO2020213854A1 PCT/KR2020/004288 KR2020004288W WO2020213854A1 WO 2020213854 A1 WO2020213854 A1 WO 2020213854A1 KR 2020004288 W KR2020004288 W KR 2020004288W WO 2020213854 A1 WO2020213854 A1 WO 2020213854A1
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WO
WIPO (PCT)
Prior art keywords
order
delivery
phone number
affiliated store
user terminal
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Application number
PCT/KR2020/004288
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English (en)
Korean (ko)
Inventor
조양현
Original Assignee
주식회사 만나플래닛
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
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Publication of WO2020213854A1 publication Critical patent/WO2020213854A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Definitions

  • the present invention relates to a delivery order method, server and system.
  • an orderer who has obtained the phone number of the delivery company through promotional materials such as flyers, menu boards, and brochures distributed by the delivery company calls the delivery company and places the order. In this way, when placing an order by making a phone call, the delivery company can obtain the orderer's phone number, so that the orderer's personal information is exposed regardless of the orderer's intention.
  • a delivery-only application on the mobile terminal and order delivery products through it.
  • a plurality of stores that perform delivery orders register as affiliated stores in the delivery order platform server, and when an orderer places an order through an application installed on a mobile terminal, the delivery order platform server delivers the order to the related affiliated stores.
  • the delivery order platform server provides a temporary number corresponding to the orderer's phone number to the affiliated store, the orderer's personal information is protected.
  • such an orderer's temporary number is changed every time an order is placed, there is a problem in that it is difficult to accumulate coupons or mileage to the orderer at the affiliated store side, and thus, it is difficult to maintain and attract customers.
  • Embodiments of the present invention for solving such conventional problems provide a delivery order method, server and system that can protect the personal information of the orderer by disclosing the orderer's phone number to the affiliated store only at the request of the orderer who uses the delivery order. To provide.
  • embodiments of the present invention disclose the orderer's phone number to the affiliated store at the request of the orderer using the delivery order, and provide coupons or mileage accumulation to the orderer, thereby performing a delivery order that can perform customer retention and attraction at the affiliated store. It is to provide methods, servers and systems.
  • the delivery order server when order information is received from a user terminal by a delivery order server, transmitting the order information to an affiliated store device included in the order information, the delivery order server in the order information
  • a delivery completion signal for the included product is received, providing an evaluation screen for a delivery order to the user terminal, and when the delivery order server inputs a phone number and evaluation result to the evaluation screen by the user terminal, the phone number It characterized in that it comprises the step of confirming and transmitting to the affiliated store device.
  • the step of checking the phone number and transmitting it to the affiliated store device is a step of transmitting the phone number to the affiliated store device so that the affiliated store device accumulates order accumulation points for the user terminal based on the phone number. It is characterized.
  • the step of checking the phone number and transmitting it to the affiliated store device includes, by the delivery order server, accumulating order accumulation points for the user terminal based on the phone number, and if the order accumulation point is greater than or equal to a threshold, the phone number It is characterized in that the step of transmitting to the affiliated store device.
  • the step of transmitting the order information to the affiliated store device the delivery order server allocating a temporary number to the phone number of the user terminal included in the order information, and excluding the phone number when transmitting the order information
  • the delivery order server allocating a temporary number to the phone number of the user terminal included in the order information, and excluding the phone number when transmitting the order information
  • it comprises the step of transmitting the temporary number included in the order information.
  • the delivery order server receives a reception completion message from the affiliated store device
  • the order completion message for the order information is sent to the user terminal and the affiliated store device. It characterized in that it further comprises the step of transmitting.
  • the delivery order server transmits the order information to a communication unit performing communication with a user terminal and an affiliated store device, and an affiliated store device included in the order information received from the user terminal, and the order information
  • a communication unit performing communication with a user terminal and an affiliated store device, and an affiliated store device included in the order information received from the user terminal, and the order information
  • an evaluation screen for the delivery order is provided to the user terminal, and when the evaluation result and a phone number are input from the user terminal through the evaluation screen, the phone number is checked.
  • it comprises a control unit for transmitting to the affiliated store device.
  • control unit is characterized in that the affiliated store device transmits the phone number to the affiliated store device to accumulate order accumulation points for the user terminal based on the phone number.
  • control unit may accumulate order accumulation points for the user terminal based on the phone number, and transmit the phone number to the affiliated store device when the order accumulation point is greater than or equal to a threshold.
  • control unit allocates a temporary number to the phone number of the user terminal included in the order information, and when transmitting the order information to the affiliated store device included in the order information, the temporary number excluding the phone number It is characterized in that the transmission is included in the order information.
  • the delivery order system includes a user terminal for inputting order information through a delivery order application, and a phone number of the user terminal in order to transmit the order information to an affiliated store device included in the order information.
  • a temporary number is assigned and a delivery completion signal for the product included in the order information is received
  • an evaluation screen for the delivery order is provided to the user terminal, and the evaluation result input from the user terminal for transmission to the affiliated store device
  • a delivery order server that checks a phone number and an affiliate store device that manages customer data based on the phone number.
  • the affiliated store device is characterized in that it manages the customer data by accumulating order accumulation points for the user terminal based on the phone number.
  • the delivery order server is characterized in that it accumulates order accumulation points for the user terminal based on the phone number and transmits the phone number to the affiliated store device when the order accumulation point is greater than or equal to a threshold.
  • the delivery order method, server, and system according to the present invention have the effect of protecting the personal information of the orderer by disclosing the orderer's phone number to the affiliated store only at the request of the orderer using the delivery order.
  • the delivery order method, server, and system according to the present invention can effectively maintain and attract customers by providing coupons or mileage accumulation to the orderer by disclosing the orderer's phone number to the affiliated store at the request of the orderer using the delivery order. There is an effect that can be done.
  • FIG. 1 is a diagram showing a delivery order system according to an embodiment of the present invention.
  • FIG. 2 is a view showing the main configuration of a delivery order server according to an embodiment of the present invention.
  • FIG. 3 is a flowchart illustrating a delivery order method according to an embodiment of the present invention.
  • FIG. 4 is a flowchart illustrating a delivery order method in a delivery order server according to an embodiment of the present invention.
  • FIG. 5 is a flowchart illustrating a method of performing order processing in a delivery order server according to an embodiment of the present invention.
  • expressions such as'or' and'at least one' may represent one of words listed together, or a combination of two or more.
  • expressions such as'or' and'at least one' may represent one of words listed together, or a combination of two or more.
  • 'A or B'and'at least one of A and B' may include only one of A or B, and may include both A and B.
  • FIG. 1 is a diagram showing a delivery order system according to an embodiment of the present invention.
  • a delivery order system 10 includes a user terminal 100, a delivery order server 200, and an affiliate store device 300.
  • the user terminal 100 is a terminal used by a user to use a delivery order service, and may be an electronic device capable of wireless communication such as a smart phone, a tablet PC, or a computer. To this end, the user terminal 100 performs wireless communication such as 5 th generation (5G), long term evolution (LTE), long term evolution-advanced (LTE-A), and wireless fidelity (Wi-Fi).
  • 5G 5 th generation
  • LTE long term evolution
  • LTE-A long term evolution-advanced
  • Wi-Fi wireless fidelity
  • the user terminal 100 downloads and installs a delivery order application provided by the delivery order server 200.
  • the user terminal 100 may perform membership registration by entering a user email address, password, nickname, etc. into the delivery order application, and additionally perform user authentication through inputting a phone number.
  • the user terminal 100 may perform membership registration to the delivery order application using a messenger application or a personal mail account linked to the delivery order application.
  • the user terminal 100 may execute a delivery order application (hereinafter, referred to as an application) and then perform a delivery order. At this time, the user terminal 100 transmits the order information on the address, phone number, product name, affiliated store providing the product, and quantity of products to be delivered from the user to the delivery order server 200.
  • a delivery order application hereinafter, referred to as an application
  • the user terminal 100 receives a temporary number from the delivery order server 200.
  • the user terminal 100 receives and displays an order completion message from the delivery order server 200 through a temporary number assigned by the delivery order server 200.
  • the user terminal 100 transmits a delivery completion signal to the delivery order server 200 through the application according to the user's input, and receives and displays an evaluation screen from the delivery order server 200.
  • the evaluation screen is a screen provided by the application, and is a screen for evaluating the satisfaction with the delivery order.
  • the user terminal 100 When the user terminal 100 inputs an evaluation result along with a phone number from the user, the user terminal 100 may transmit it to the delivery order server 200. In this case, when the user wants to receive a benefit for the accumulated order points provided by the affiliated store related to the affiliated store device 300, the user may input a phone number on the evaluation screen.
  • the delivery order server 200 provides a delivery order platform so that a plurality of affiliates can register as affiliate members, and a plurality of users register as individual members to use services such as order, delivery, and payment between the affiliated store and users.
  • Delivery order server 200 receives order information from the user terminal 100, and assigns a temporary number to the phone number of the user terminal 100 in order to transmit the order information to the affiliated store device 300 included in the order information.
  • the delivery order server 200 provides an evaluation screen for the delivery order to the user terminal 100 when a delivery completion signal for a product included in the order information is received from at least one of the user terminal 100 or the affiliated store device 300 do.
  • the delivery order server 200 stores the evaluation result input from the user terminal 100 through the evaluation screen, and transmits the phone number input from the user terminal 100 to the affiliated store device 300 through the evaluation screen.
  • the operation of the delivery order server 200 will be described in more detail using FIG. 2 below. 2 is a view showing the main configuration of a delivery order server according to an embodiment of the present invention.
  • the delivery order server 200 includes a communication unit 210, an input unit 220, a display unit 230, a memory 240, and a control unit 250.
  • the communication unit 210 performs communication with the user terminal 100 and the affiliated store device 300. To this end, the communication unit 210 may perform wireless communication such as 5G (5 th generation), LTE (long term evolution), LTE-A (long term evolution-advanced), WiFi (wireless fidelity).
  • 5G 5 th generation
  • LTE long term evolution
  • LTE-A long term evolution-advanced
  • WiFi wireless fidelity
  • the input unit 220 generates input data in response to an input of the manager of the delivery order server 200.
  • the input unit 220 includes at least one input means.
  • the input unit 220 may include a keyboard, a touch key, a touch panel, a button, a keypad, and a dome switch.
  • the display unit 230 outputs output data according to the operation of the delivery order server 200.
  • the display unit 230 includes a liquid crystal display (LCD), a light emitting diode (LED) display, an organic light emitting diode (OLED) display, and a microelectromechanical system ( MEMS (micro electro mechanical systems) displays and electronic paper displays.
  • the display unit 230 may be combined with the input unit 220 to be implemented as a touch screen.
  • the memory 240 stores operation programs of the delivery order server 200.
  • the memory 240 stores a delivery order application to be provided to the user terminal 100, and stores a user email address, a password, a nickname, etc. received for membership registration from the user terminal 100, which has downloaded and installed the application.
  • the memory 240 stores the name, address, phone number of the affiliated store device 300, and the name of a product provided by the affiliated store.
  • the memory 240 maps and stores the evaluation result input from the evaluation screen provided to the user terminal 100 with an affiliate store name corresponding to the affiliate store device 300.
  • the control unit 250 receives order information from the user terminal 100 through the communication unit 210.
  • the order information includes an address, a phone number, a product name, an affiliate store that provides a product, and the quantity of products entered by the user into the application.
  • the controller 250 allocates a temporary number to the user's phone number and transmits the order information to the affiliated store device 300. In this case, the control unit 250 transmits the assigned temporary number to the affiliated store device 300 instead of the user's phone number.
  • the controller 250 When the reception completion signal is received from the affiliated store device 300, the controller 250 generates an order completion message and transmits the generated order completion message to the user terminal 100 and the affiliated store device 300.
  • the controller 250 When the delivery completion signal is received from the communication unit 210, the controller 250 provides an evaluation screen to an application installed in the user terminal 100. At this time, the evaluation screen is a screen provided by the application, and is a screen for evaluating the satisfaction with the delivery order.
  • the delivery completion signal may be received from the user terminal 100 or may be received from a terminal (not shown) provided by the delivery person who performed the delivery, or may be received from the affiliated store device 300.
  • the affiliated store device 300 When it is received from the affiliated store device 300, it may be received by transmitting a delivery completion signal to the affiliated store device 300 using a terminal provided by the delivery person who performed the delivery. In addition, when the delivery person transmits a delivery completion signal to the affiliated store device 300, the affiliated store operating the affiliated store device 300 may also check the delivery status in real time.
  • the controller 250 may store the evaluation result and transmit the phone number to the affiliated store device 300. In this case, the controller 250 transmits the phone number to the affiliated store device 300 so that the affiliated store device 300 manages the order accumulation points for the user terminal 100. However, the controller 250 may store the phone number in the memory 240 to accumulate order accumulation points for the user terminal 100 in the controller 250. In this case, the controller 250 may transmit the phone number to the affiliated store device 300 when the order accumulation point exceeds a threshold set by the affiliated store device 300.
  • the affiliated store device 300 is a device used by a plurality of affiliated stores that are subscribed to the delivery order server 200 as affiliated stores, and may be a computer, a point of sales (POS) device, etc., and the affiliated store may include restaurants, marts, etc. I can.
  • the affiliated store device 300 receives order information input from the user terminal 100 through communication with the delivery order server 200.
  • the delivery order server 200 may perform wireless communication such as 5G (5 th generation), LTE (long term evolution), LTE-A (long term evolution-advanced), WiFi (wireless fidelity).
  • the affiliated store device 300 displays order information when it is received from the delivery order server 200.
  • the affiliated store device 300 may include a display unit (not shown).
  • the affiliated store device 300 transmits an order reception completion signal input from the user of the affiliated store device 300 to the delivery order server 200.
  • the affiliated store device 300 may include an input unit (not shown).
  • the affiliated store device 300 receives an order completion message from the delivery order server 200 and displays it.
  • the affiliated store device 300 delivers the product corresponding to the order information to the user of the user terminal 100 through a delivery person, and when a delivery completion signal is received from a terminal (not shown) provided by the delivery person, the delivery order server 200 Can be transferred to.
  • the affiliated store device 300 manages customer data by storing it in a memory (not shown) when a phone number is received from the delivery order server 200.
  • the phone number received from the delivery order server 200 is a phone number for the user terminal 100 in order to receive benefits for the accumulated order points provided by the affiliated store by the user.
  • the affiliated store device 300 checks the number of times the user terminal 100 requests a delivery order based on the phone number, and accumulates order accumulation points in the user terminal 100.
  • the affiliated store device 300 may receive from the delivery order server 200 the phone number of the user terminal 100 that has become equal to or greater than the threshold of the order accumulation point set by the affiliated store device 300. Through this, the affiliated store device 300 may provide a service such as a free drink and food and a discount rate when purchasing a product to the user terminal 100 when the accumulated order points are accumulated above a threshold value.
  • FIG. 3 is a flowchart illustrating a delivery order method according to an embodiment of the present invention.
  • the user terminal 100 orders a product to be delivered by executing a delivery order application for delivery order.
  • the user terminal 100 may be in a state in which a delivery order application provided by the delivery order server 200 is previously installed, and may be installed at the time of delivery order.
  • the user terminal 100 transmits the order information to the delivery order server 200 through the application.
  • the order information may include an address, a phone number, a product name, an affiliate store providing a product, and a quantity of products entered by the user in the application.
  • the delivery order server 200 allocates a temporary number to the phone number received from the user terminal 100, and performs step 307.
  • the delivery order server 200 transmits order information including the address, product name, and product quantity to the affiliate store device 300 operated by the affiliate store included in the order information, but uses the assigned temporary number instead of the phone number. It transmits to the device 300. Through this, the user's personal information can be protected by preventing the phone number of the user terminal 100 from being disclosed to the affiliated store device 300 without the user's consent.
  • step 309 after receiving the order information from the delivery order server 200, the affiliated store device 300 performs step 311 when the user of the affiliated store device 300 selects to complete the order information.
  • step 311 the affiliated store device 300 transmits a message to the delivery order server 200 informing that order information has been received.
  • the delivery order server 200 confirms that the order has been completed in the affiliated store device 300, and generates an order completion message.
  • steps 315 and 317 the delivery order server 200 transmits the generated order completion message to the affiliated store device 300 and the user terminal 100, respectively. At this time, the delivery order server 200 may transmit an order completion message to a temporary number assigned in step 305 rather than a phone number of the user terminal 100.
  • step 321 After receiving the order completion message, when the user terminal 100 in terminal 319 inputs a delivery completion signal indicating that the delivery of the product requested for the delivery order is completed, step 321 is performed.
  • the user terminal 100 displays an evaluation screen for evaluating satisfaction with the delivery order service.
  • the evaluation screen is a screen provided by the application.
  • the user terminal 100 inputs a phone number and an evaluation result on the evaluation screen. In this way, when the phone number is input on the evaluation screen, it is determined that the user of the user terminal 100 has agreed to disclose the phone number to the affiliated store device 300.
  • step 325 the application transmits the input phone number and the evaluation result to the delivery order server 200.
  • step 327 the delivery order server 200 stores the evaluation result, and performs step 329.
  • step 329 the delivery order server 200 checks the phone number received through the application in step 325, and in step 331, the delivery order server 200 transmits the confirmed phone number to the affiliated store device 300.
  • step 333 the affiliated store device 300 manages customer data by storing the received phone number. That is, the affiliated store device 300 checks the number of times the user terminal 100 requests a delivery order based on the phone number, and accumulates order accumulation points in the user terminal 100. Through this, the affiliated store device 300 may provide services such as free provision of beverages and food to the user terminal 100 and discounts of products provided by the affiliated store when the accumulated order points are accumulated above a threshold value.
  • an example of accumulating and managing order accumulation points in the affiliated store device 300 is described as an example, but is not limited thereto.
  • the number of times the phone number of the user terminal 100 is stored in the delivery order server 200 and the delivery order server 200 requests a delivery order from the user terminal 100 to the affiliated store device 300 based on the phone number. By checking, it is possible to accumulate points for order accumulation for the user terminal 100.
  • the delivery order server 200 may provide the phone number of the user terminal 100 to the affiliated store device 300 when the accumulated order accumulation points exceed the threshold.
  • FIG. 4 is a flowchart illustrating a delivery order method in a delivery order server according to an embodiment of the present invention.
  • step 401 the controller 250 checks whether or not order information from the user terminal 100 is received through the communication unit 210. As a result of the confirmation in step 401, when order information is received, the control unit 250 performs step 403, and if the order information is not received, the control unit 250 waits for reception of the order information.
  • the order information may be received through a delivery order application installed in the user terminal 100, and the application may be distributed from the delivery order server 200.
  • the control unit 250 performs order processing corresponding to the order information.
  • a method of performing order processing will be described in more detail with reference to FIG. 5 below. 5 is a flowchart illustrating a method of performing order processing in a delivery order server according to an embodiment of the present invention.
  • step 501 the control unit 250 checks order information.
  • the order information includes the address, phone number, product name, affiliate store providing the product, and quantity of products entered by the user into the application, and the user terminal 100 performs an order after logging in to the application. Because it must be done, the user's email address, password, and nickname set when registering for membership in the application may additionally include a nickname.
  • the controller 250 allocates a temporary number to the user's phone number, and performs step 505. In this case, the control unit 250 may not separately store the phone number without the user's consent to protect the user's personal information.
  • step 505 the controller 250 transmits order information to the affiliated store device 300.
  • the control unit 250 transmits the assigned temporary number to the affiliated store device 300 instead of the user's phone number.
  • the affiliated store can communicate with the user terminal 100 by using a temporary number to check the correct address and delivery time.
  • step 507 when the reception completion signal is received from the affiliated store device 300, the controller 250 performs step 509, and if the reception completion signal is not received, the controller 250 waits for reception of the reception completion signal.
  • step 509 the control unit 250 generates an order completion message.
  • step 511 the control unit 250 transmits the generated order completion message to the user terminal 100 and the affiliated store device 300, and returns to step 405 of FIG. 4.
  • step 405 when the delivery completion signal is received from the communication unit 210, the control unit 250 performs step 407, and if the delivery completion signal is not received, the controller 250 waits for reception of the delivery completion signal.
  • the delivery completion signal may be received from the user terminal 100, or may be received from a terminal (not shown) provided by a delivery person who performed the delivery, or may be received from the affiliated store device 300.
  • the affiliated store device 300 it may be received by transmitting a delivery completion signal to the affiliated store device 300 using a terminal provided by the delivery person who performed the delivery.
  • the affiliated store operating the affiliated store device 300 may also check the delivery status in real time.
  • step 407 the controller 250 provides an evaluation screen to the application installed in the user terminal 100.
  • the evaluation screen is a screen provided by the application, and is a screen for evaluating the satisfaction with the delivery order.
  • step 409 the controller 250 checks whether the user terminal 100 receives a phone number from the user terminal 100. As a result of checking in step 409, when the phone number is received, the controller 250 performs step 411.
  • the user terminal 100 inputs a phone number and an evaluation result on the evaluation screen.
  • the controller 250 determines that the user of the user terminal 100 has agreed to disclose the phone number to the affiliated store device 300.
  • the control unit 250 may confirm that the user terminal 100 has logged in to an application that accumulates the accumulated usage points for delivery orders in the affiliated store device 300.
  • the controller 250 may receive a phone number from the user terminal 100 and transmit it to the affiliated store device 300 whenever the user terminal 100 requests a delivery order from the same affiliated store. In addition, when it is confirmed that a phone number has been input from the user terminal 100 at the time of requesting a previous delivery order, the controller 250 may transmit only information such as a nickname set in the user terminal 100 to the affiliated store device 300. To this end, when transmitting the phone number to the affiliated store device 300, the control unit 250 may additionally transmit information such as a nickname set in the user terminal 100, and the user of the user terminal 100 delivers the phone number. You can eliminate the hassle of entering each order request.
  • the control unit 250 stores the evaluation result received together with the phone number in step 409.
  • the controller 250 checks the phone number received in step 409, and in step 415, the controller 250 transmits the identified phone number to the affiliated store device 300.
  • the affiliated store device 300 may manage customer data by storing the phone number received from the delivery order server 200 in a memory (not shown) of the affiliated store device 300. That is, the affiliated store device 300 checks the number of times the user terminal 100 requests a delivery order based on the phone number, and accumulates order accumulation points in the user terminal 100. Through this, the affiliated store device 300 may provide a service for discounts on beverages, food, and products provided by the affiliated store to the user terminal 100 when the accumulated order points are accumulated above a threshold.

Abstract

La présente invention concerne un procédé, un serveur et un système de commande de livraison. Le procédé comprend les étapes consistant : lorsque des informations de commande sont reçues en provenance d'un terminal utilisateur, à transmettre, par un serveur de commande de livraison, les informations de commande à un dispositif de magasin affilié compris dans les informations de commande ; lorsqu'un signal d'achèvement de livraison concernant un produit compris dans les informations d'ordre est reçu, à fournir, par le serveur de commande de livraison, un écran d'évaluation concernant une commande de livraison au terminal utilisateur ; et lorsque le terminal utilisateur entre un numéro de téléphone et un résultat d'évaluation dans l'écran d'évaluation, à vérifier le numéro de téléphone et à transmettre le numéro de téléphone au dispositif de magasin affilié par le serveur de commande de livraison. D'autres modes de réalisation sont également applicables.
PCT/KR2020/004288 2019-04-17 2020-03-30 Procédé, serveur et système de commande de livraison WO2020213854A1 (fr)

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KR20080100154A (ko) * 2008-10-27 2008-11-14 노형하 주문배달 통합형 관리서버를 이용한 실시간 주문배달시스템및 주문배달방법
KR20100108964A (ko) * 2009-03-31 2010-10-08 주식회사 엘지유플러스 온라인 쇼핑몰에 있어서의 고객 전화번호 처리 방법 및 온라인 쇼핑몰과 연계한 임시 전화번호 관리 시스템
KR20130012184A (ko) * 2011-06-23 2013-02-01 에스케이네트웍스서비스 주식회사 온라인 주문 및 적립 시스템
KR20150079793A (ko) * 2013-07-24 2015-07-08 시아오미 아이엔씨. 상품 수취 정보 처리 방법, 장치, 프로그램 및 기록매체

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