WO2020192138A1 - Procédé et dispositif d'activation de numéro manqué - Google Patents

Procédé et dispositif d'activation de numéro manqué Download PDF

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Publication number
WO2020192138A1
WO2020192138A1 PCT/CN2019/117638 CN2019117638W WO2020192138A1 WO 2020192138 A1 WO2020192138 A1 WO 2020192138A1 CN 2019117638 W CN2019117638 W CN 2019117638W WO 2020192138 A1 WO2020192138 A1 WO 2020192138A1
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WO
WIPO (PCT)
Prior art keywords
user
activation
terminal
identifier
ranking
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PCT/CN2019/117638
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English (en)
Chinese (zh)
Inventor
王晓东
陆惠江
张一辉
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苏州工业园区东诚智能网络技术有限公司
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Publication of WO2020192138A1 publication Critical patent/WO2020192138A1/fr

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Definitions

  • This application relates to the technical field of medical and nursing communication equipment, for example, to a method and device for activating a number pass.
  • the medical staff when a patient pays for the inspection item, the medical staff enters the patient's relevant information into the hospital's HIS (Hospital Management Information System) system. After the patient completes the payment for the inspection item, the patient will obtain the corresponding certificate. According to the voucher submitted to the medical staff for ranking, the medical staff remind the corresponding patients to check in the order of the number, but when the patient passes the number, the patient needs to contact the medical staff, and the medical staff will renumber the patient.
  • HIS Healthcare Management Information System
  • the present application provides a method and a device for activating a number pass, so as to solve the problem that in the related art, it takes a lot of time for medical staff to deal with the case of pass number of a patient, and at the same time, it also causes unnecessary waste of medical staff resources.
  • This application provides a pass-through activation method, which includes the following steps: judging whether the current time is within a preset time period;
  • This application also provides a pass-through activation device, including:
  • the first judgment module is used to judge whether the current time is within a preset time period
  • the first sending module is configured to send a start instruction to the terminal if the current time is within the preset time period, where the start instruction is used to instruct the terminal to obtain a user ranking identifier;
  • a receiving module configured to receive the user ranking identifier sent by the terminal, where the user ranking identifier indicates the position of the user in the ranking queue;
  • the activation module is used to activate the user ranking identifier.
  • FIG. 1 is a schematic structural diagram of a pass-by-number activation system provided by an embodiment of this application;
  • Fig. 2 is a schematic flow chart of a pass-by-number activation method provided by an embodiment of this application;
  • FIG. 3 is a schematic flow chart of a pass-by-number activation method provided by another embodiment of this application.
  • Figure 4 is a schematic diagram of a pass-through activation device provided by an embodiment of the application.
  • FIG. 5 is a schematic diagram of a pass-through activation device provided by another embodiment of this application.
  • FIG. 6 is a schematic diagram of a pass-by activation device provided by another embodiment of this application.
  • FIG. 7 is a schematic diagram of a pass-by activation device provided by another embodiment of this application.
  • Fig. 1 is a schematic structural diagram of a pass-by-number activation system provided by an embodiment of this application.
  • the system includes: a terminal 101, a server 102, a user terminal 103, and a client 104.
  • the server 102 is connected to the terminal 101 and the user respectively.
  • the terminal 103 and the client 104 are connected by a link.
  • the user can activate the account number through the terminal 101, the doctor can log in to the client 104, and the doctor can perform the account number operation through the client 104.
  • the client 104 When the client 104 detects the number passing operation of the doctor, it indicates that the user ranking ID has passed the number, and sends the passing number information of the user ranking ID to the server 102.
  • the server 102 may receive the past number information of the user sorting identifier, obtain reminder information according to the past number information, and then send the reminder information to the user terminal 103.
  • the reminder information is used to indicate that the user's ranking ID has passed.
  • the user terminal 103 can receive the reminder information and display the reminder information to the user.
  • the user can learn the reminder information and activate the past number through the terminal 101.
  • the terminal 101 can determine whether the current time is within the preset time period. If the current time is within the preset time period, it sends a start instruction to the terminal 101. The terminal 101 can receive the start instruction and obtain the user ranking identifier, and the terminal 101 can send the server 102 to the server 102. Sending the user ranking identifier, the server 102 can receive the user ranking identifier and activate the user ranking identifier. This allows the user to perform account activation through the terminal 101 and the server 102.
  • start instruction is used to instruct the terminal 101 to obtain the user ranking identifier, and the user ranking identifier indicates the position of the user in the ranking queue.
  • Fig. 2 is a schematic flow chart of a pass-by-number activation method provided by an embodiment of this application. As shown in Fig. 2, the method includes:
  • Step 201 Determine whether the current time is within a preset time period.
  • the preset time period is the time period during which the terminal can activate the number.
  • the terminal When the user has passed the number, he can operate the terminal for self-service activation. Therefore, when the user uses the terminal to activate, the terminal first needs to determine whether the current time is within the preset time period, so that the terminal can perform the activation operation .
  • the terminal can respond to the user's operation and send an activation instruction to the server.
  • the server can obtain the current time and determine whether the current time is within a preset time period.
  • the preset time period can be set according to actual needs.
  • the preset time period can be set between 11 o'clock and 16:30. During this time period, users who have passed their number can conduct self-service through the terminal. Activation; users who are not in this period of time cannot activate self-service through the terminal.
  • Step 202 If the current time is within the preset time period, send a start instruction to the terminal.
  • the start instruction is used to instruct the terminal to obtain the user ranking identifier.
  • the server may send a start instruction to the terminal so that the terminal obtains the user ranking identifier according to the start instruction.
  • the server can send a startup instruction to the terminal. Accordingly, the terminal can receive the startup instruction, obtain the user ranking identifier according to the startup instruction, and send the user ranking identifier to the server .
  • the terminal may obtain the user ranking identifier by scanning the barcode corresponding to the user, or by using the information input by the user to obtain the user ranking identifier, and may also obtain the user ranking identifier in other ways, which is not specifically limited in this application.
  • Step 203 Receive the user ranking identifier sent by the terminal.
  • the user ranking identifier indicates the position of the user in the ranking queue.
  • the server may receive the user ranking identification sent by the terminal, so that the activated user ranking identification can be activated in a subsequent step.
  • the user ranking identifier may include the user's identity information, may also include user check items, and may also include other information identifying the user, which is not specifically limited in the embodiment of the present application.
  • the user ranking identification may include: the user's name, gender, position in the ranking queue, items to be checked, and waiting room for consultation, etc.
  • Step 204 Activate the user ranking identifier.
  • the user sorting identifier can be activated, so that the user sorting identifiers corresponding to the users who have passed the number can be re-sorted to realize the purpose of activating the user sorting identifiers.
  • the server can first determine whether the user sorting ID has a number, and then according to the judgment result Determine whether the user sort identification can be activated.
  • the server After the server obtains the user sorting identifier, it can determine whether the user sorting identifier is overnumbered, if the user sorting identifier has overnumbered, adjust the priority of the user sorting identifier, and according to the priority of each user sorting identifier, the The sort indicator is reordered.
  • the embodiment of the present application provides a pass-by-number activation method, including: determining whether the current time is within a preset time period; if the current time is within the preset time period, sending a start instruction to the terminal, the start instruction It is used to instruct the terminal to obtain the user ranking identification; to receive the user ranking identification sent by the terminal, where the user ranking identification indicates the position of the user in the ranking queue; and to activate the user ranking identification.
  • the user sorting identifier is activated through the server, so that the user sorting identifiers that have passed the number can be renumbered, which improves the efficiency of handling the past number situation and saves medical staff resources.
  • Fig. 3 is a schematic flow chart of a method for over-number activation provided by another embodiment of this application. As shown in Fig. 3, the method includes:
  • Step 301 Send a reminder message to the user.
  • the reminder information is used to indicate that the user sorting ID has passed.
  • the server can send reminder information to the user to remind the user that the number has been pasted. After the user receives the reminder information, the user can go to the terminal and perform self-service activation on the terminal, thereby completing the activation of the user's user sort identification.
  • the doctor can trigger an operation on the client.
  • the client can respond to the doctor’s operation by sending the current user’s ordering ID to the server.
  • the server After receiving the account information, the server sends a short message to the user terminal to remind The user sort ID corresponding to the user has already occurred.
  • Step 302 Generate backup information.
  • the backup information indicates that the user sort identification has passed.
  • the server After the server receives the past number information of the user sorting identifier, it can generate backup information, and the hospital management information system loaded by the server can obtain the backup information, so that the medical staff can learn that the user sorting identifier is past number.
  • the client can respond to the doctor's operation by sending the past number information of the current user's ranking identification to the server. After receiving the past number information, the server generates backup information according to the current user's ranking identification's past number information.
  • Step 303 Determine whether the current time is within a preset time period.
  • the user can go to the terminal to activate the account.
  • the terminal can first determine whether it is within the self-activation time period.
  • the activation instruction is generated by the user's activation operation. It is judged whether the current time is within the preset time period, and if the current time is not within the preset time period, a prompt instruction is sent to the terminal, and the prompt instruction is used to prompt the terminal user to miss the activation time.
  • the terminal can respond to the user's operation by sending an activation instruction to the server. After receiving the activation instruction, the server can obtain the current time and determine whether the current time is within the preset time period. If the current time is not within the preset time period, then Send a prompt instruction to the terminal, and the terminal can accept the prompt instruction and display corresponding interface information according to the prompt instruction.
  • the interface information displayed on the terminal can prompt the user that the time for automatic activation has been missed, and prompt the user to contact the relevant medical staff.
  • the preset time period can be between 11 am and 16:30. If the current time is 17:00, the current time is not within the preset time period, the terminal may prompt the user that automatic activation is not allowed at the current time, and Prompt the user to contact the relevant medical staff.
  • Step 304 If the current time is within the preset time period, send a start instruction to the terminal.
  • the start instruction is used to instruct the terminal to obtain the user ranking identifier.
  • step 202 is similar to the process of 304, and will not be repeated here.
  • Step 305 Receive the user ranking identifier sent by the terminal.
  • the user ranking identifier indicates the position of the user in the ranking queue.
  • step 203 is similar to the process of 305, and will not be repeated here.
  • Step 306 It is judged whether the user ranking identifier has passed the number.
  • the server After the server obtains the user ranking identification sent by the terminal, it needs to judge the user ranking identification, so that in the subsequent steps, the server can activate the user ranking identification through the judgment result.
  • the doctor can log in to the client, and the client can respond to the doctor's operation and send the past number identification information of the current user ranking identification to the server, and the server receives the past number information corresponding to the user ranking identification.
  • the server can query whether the user ranking identifier has corresponding past number information. If the user ranking identifier has corresponding past number information, it means that the user ranking identifier has passed number Step 308 is executed. If the user ranking ID does not have corresponding number passing information, it means that the user ranking ID has not passed the number, and step 307 is executed.
  • Step 307 If the user ranking identifier has not passed the number, send a failure instruction to the terminal.
  • the failure instruction indicates that the activation failed.
  • the server sends a failure instruction to the terminal.
  • the terminal can accept the failure instruction and display corresponding interface information according to the failure instruction.
  • displaying corresponding interface information according to the failure instruction can prompt the user that the corresponding user sorting identifier has not been numbered, so the activation operation fails.
  • Step 308 If the user sorting identifier has been numbered, activate the user sorting identifier.
  • the server can adjust the user sorting identifier to activate the user sorting identifier.
  • the server can query the priority of all users who have not passed the number, adjust the priority of the user who has not passed the number, and rank the flag of each user. Re-sort to get the user sort ID after activation.
  • the priority of the user sorting identifier can include high, medium, and low.
  • the sequence number corresponding to the user sorting identifier that has passed the number can be 1, and the sequence number corresponding to the user sorting identifier that has not been numbered can be 2 to 4, and the corresponding priorities are all It is intermediate level.
  • the user sorting identifier of the past number can be adjusted to high level, then the position of the user sorting identifier of the past number in the queue can be adjusted to not past the number Before the user sorting identifier of the user, after each user sorting identifier is re-sorted, the sequence number corresponding to each user sorting identifier may be 1 to 4.
  • Step 309 Send a success instruction to the terminal.
  • the success instruction is used to indicate successful activation.
  • the server after the server activates the user ranking identifier, it sends a success instruction to the terminal.
  • the terminal can receive the success instruction and display corresponding interface information according to the successful instruction.
  • the interface information may include the activated user ranking identifier, At the same time, the interface information can prompt the user that the activation operation has been completed.
  • the server may send the activated user ranking identification to the terminal, and the terminal may receive the activated user ranking identification, and display the activated user ranking identification to the user, so that the user can know the activated user ranking identification .
  • the embodiment of the present application provides a pass-by-number activation method, including: determining whether the current time is within a preset time period; if the current time is within the preset time period, sending a start instruction to the terminal, the start instruction Used to instruct the terminal to obtain the user ranking identification; receive the user ranking identification sent by the terminal, where the user ranking identification indicates the position of the user in the ranking queue; and determine whether the user ranking identification is overnumbered, and if the user ranking identification is overnumbered, activate User sort ID.
  • the server to activate the user sorting identification, the user sorting identification that has passed the number can be rearranged, which improves the efficiency of handling the number-exceeded situation, and saves certain medical staff resources.
  • Fig. 4 is a schematic diagram of a pass-through activation device provided by an embodiment of this application. As shown in Fig. 4, the device specifically includes:
  • the first judgment module 401 is used to judge whether the current time is within a preset time period
  • the first sending module 402 is configured to send a start instruction to the terminal if the current time is within a preset time period, where the start instruction is used to instruct the terminal to obtain a user ranking identifier;
  • the receiving module 403 is configured to receive the user ranking identifier sent by the terminal, and the user ranking identifier indicates the position of the user in the ranking queue;
  • the activation module 404 is used to activate the user sort identification.
  • the device also includes:
  • the second judging module 405 is used to judge whether the user ranking identifier has passed the number
  • the second sending module 406 is configured to send a failure instruction to the terminal if the user ranking identifier has not passed the number, and the failure instruction indicates that the activation fails;
  • the activation module 404 is specifically configured to activate the user ranking identification if the user ranking identification number has passed.
  • the first judging module 401 is specifically used to receive the activation instruction sent by the terminal, the activation instruction is generated by the user's activation operation; to determine whether the current time is within the preset time period; if the current time is not within the preset time period, to The terminal sends a prompt instruction, which is used to prompt the user to miss the activation time.
  • the activation module 404 is also specifically configured to adjust the priority of the user sorting identifiers; according to the priority of each user sorting identifier, re-ordering each user sorting identifier.
  • the device also includes:
  • the third sending module 407 is configured to send reminder information to the user, where the reminder information is used to indicate that the user's ranking identifier has passed;
  • the generating module 408 is used to generate backup information, and the backup information indicates that the user sort identifier has passed.
  • the embodiment of the present application provides a pass-through activation device, including: determining whether the current time is within a preset time period; if the current time is within the preset time period, sending a start instruction to the terminal, the start instruction It is used to instruct the terminal to obtain the user ranking identification; to receive the user ranking identification sent by the terminal, where the user ranking identification indicates the position of the user in the ranking queue; and to activate the user ranking identification.
  • the user sorting identification is activated through the server, thereby realizing the re-ranking of the user sorting identification that has passed the number, improving the efficiency of handling the past number situation, and saving a certain amount of medical staff resources.
  • the foregoing device is used to execute the method provided in the foregoing embodiment, and its implementation principles and technical effects are similar, and will not be repeated here.
  • the above modules may be one or more integrated circuits configured to implement the above methods, for example: one or more specific integrated circuits (Application Specific Integrated Circuit, referred to as ASIC), or one or more microprocessors (digital processor, referred to as DSP) , Or, one or more Field Programmable Gate Array (FieldProgrammableGateArray, FPGA for short), etc.
  • ASIC Application Specific Integrated Circuit
  • DSP digital processor
  • FPGA Field Programmable Gate Array
  • the processing element may be a general-purpose processor, such as a central processing unit (Central Processing Unit, CPU for short) or other processors that can call program codes.
  • these modules can be integrated together and implemented in the form of a system-on-a-chip (SOC for short).
  • FIG. 7 is a schematic diagram of a pass-by-number activation device according to another embodiment of this application.
  • the device may be integrated in a terminal device or a chip of a terminal device.
  • the terminal may be a computing device with pass-through activation function.
  • the device includes a processor 501 and a memory 502.
  • the memory 502 is used to store programs, and the processor 501 calls the programs stored in the memory 502 to execute the foregoing method embodiments.
  • the specific implementation is similar to the technical effect, and will not be repeated here.
  • the present application also provides a program product, such as a computer-readable storage medium, including a program, which is used to execute the foregoing method embodiments when executed by a processor.
  • a program product such as a computer-readable storage medium, including a program, which is used to execute the foregoing method embodiments when executed by a processor.
  • the disclosed device and method may be implemented in other ways.
  • the device embodiments described above are only illustrative.
  • the division of the units is only a logical function division, and there may be other divisions in actual implementation, for example, multiple units or components can be combined or It can be integrated into another system, or some features can be ignored or not implemented.
  • the displayed or discussed mutual coupling or direct coupling or communication connection may be indirect coupling or communication connection through some interfaces, devices or units, and may be in electrical, mechanical or other forms.
  • the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the objectives of the solutions of the embodiments.
  • each unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units may be integrated into one unit.
  • the above-mentioned integrated unit may be implemented in the form of hardware, or may be implemented in the form of hardware plus software functional units.
  • the above-mentioned integrated unit implemented in the form of a software functional unit may be stored in a computer readable storage medium.
  • the above-mentioned software functional unit is stored in a storage medium and includes a plurality of instructions to make a computer device (which can be a personal computer, a server, or a network device, etc.) or a processor (English: processor) execute the various embodiments of the present application. Part of the method described.
  • the aforementioned storage media include: U disk, mobile hard disk, read-only memory (English: Read-OnlyMemory, abbreviation: ROM), random access memory (English: RandomAccessMemory, abbreviation: RAM), magnetic disks or optical disks, etc.
  • the medium storing the program code.
  • the method and device for activating a past number activates the user sorting identifier through the server, thereby realizing the re-ranking of the past numbered user sorting identifiers, which improves the efficiency of handling the past number situation and saves a certain amount of money. Medical staff resources.

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Abstract

L'invention concerne un procédé et un dispositif d'activation de numéro manqué. Le procédé d'activation de numéro manqué comprend les étapes consistant à : déterminer si le temps actuel se situe dans une période de temps prédéfinie (S201) ; si le temps actuel se situe dans la période de temps prédéfinie, envoyer une instruction de démarrage à un terminal (101) (S202), l'instruction de démarrage étant utilisée pour ordonner au terminal (101) d'obtenir un identifiant de séquençage d'utilisateur ; recevoir l'identifiant de séquençage d'utilisateur envoyé par le terminal (101) (S203), l'identifiant de séquençage d'utilisateur étant utilisé pour indiquer la position de l'utilisateur dans une file d'attente de séquençage ; et activer l'identifiant de séquençage d'utilisateur (S204).
PCT/CN2019/117638 2019-03-26 2019-11-12 Procédé et dispositif d'activation de numéro manqué WO2020192138A1 (fr)

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CN109935309A (zh) * 2019-03-26 2019-06-25 苏州工业园区东诚智能网络技术有限公司 过号激活方法及装置
CN110992573A (zh) * 2019-11-29 2020-04-10 中国银行股份有限公司 一种分配号码的方法及系统
CN112908457B (zh) * 2021-03-23 2023-03-14 杭州京威盛智能科技有限公司 基于互联网的医院分诊叫号系统

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