WO2020186905A1 - 诊疗引导方法、装置和系统、计算机可读存储介质 - Google Patents

诊疗引导方法、装置和系统、计算机可读存储介质 Download PDF

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Publication number
WO2020186905A1
WO2020186905A1 PCT/CN2020/070883 CN2020070883W WO2020186905A1 WO 2020186905 A1 WO2020186905 A1 WO 2020186905A1 CN 2020070883 W CN2020070883 W CN 2020070883W WO 2020186905 A1 WO2020186905 A1 WO 2020186905A1
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Prior art keywords
information
diagnosis
treatment
flowchart
progress
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PCT/CN2020/070883
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English (en)
French (fr)
Inventor
王晓阳
邵广玉
吕磊
李文娟
刘朝正
张健坤
刘海峰
戴蓉
王达川
Original Assignee
京东方科技集团股份有限公司
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Priority to US16/975,505 priority Critical patent/US20210225509A1/en
Publication of WO2020186905A1 publication Critical patent/WO2020186905A1/zh

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H15/00—ICT specially adapted for medical reports, e.g. generation or transmission thereof
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H70/00—ICT specially adapted for the handling or processing of medical references
    • G16H70/20—ICT specially adapted for the handling or processing of medical references relating to practices or guidelines
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/535—Tracking the activity of the user

Definitions

  • the present disclosure relates to the field of Internet communication technology, and in particular to a method, device and system for guiding diagnosis and treatment, and a computer-readable storage medium.
  • One aspect of the present disclosure provides a diagnosis and treatment guidance method, including: obtaining basic process information of diagnosis and treatment; determining process progress information; generating a diagnosis and treatment flowchart and corresponding status indication information according to the basic process information and the process progress information , Wherein the status indication information indicates the status progress of at least one process in the diagnosis and treatment flowchart.
  • the method further includes: acquiring process query information; and according to the process query information, presenting the specific content of the process in the diagnosis and treatment flowchart corresponding to the process query information.
  • the method further includes: when presenting the specific content of the flow in the diagnosis and treatment flowchart, further presenting interactive options for the diagnosis and treatment flowchart, wherein, when the interactive instructions are acquired through the interactive options, Present the diagnosis and treatment flowchart.
  • the method further includes: acquiring interaction history information; and generating a corresponding history diagnosis and treatment flowchart according to the interaction history information.
  • the determining process progress information further includes: obtaining real-time updated process progress information through the server.
  • a diagnosis and treatment guidance device including: an obtaining unit configured to obtain basic process information of diagnosis and treatment; a determining unit configured to determine process progress information; Based on the process information and the process progress information, a diagnosis and treatment flowchart and corresponding status indication information are generated, wherein the status indication information indicates the status and progress of at least one process in the diagnosis and treatment flowchart.
  • the generating unit obtains process query information; according to the process query information, the specific content of the process in the diagnosis and treatment flowchart corresponding to the process query information is presented.
  • the generating unit when the generating unit presents the specific content of the flow in the diagnosis and treatment flowchart, it further presents interactive options for the diagnosis and treatment flowchart, wherein, when the interactive instructions are acquired through the interactive options, Present the diagnosis and treatment flowchart.
  • the acquiring unit acquires interaction history information; the generating unit generates a corresponding historical diagnosis and treatment flowchart according to the interaction history information.
  • the determining unit obtains real-time updated process progress information through a server.
  • a diagnosis and treatment guidance device including: one or more processors; one or more memories, wherein the memory stores computer-readable codes, and the computer-readable codes When run by the one or more processors, the following steps are executed: obtain basic process information of diagnosis and treatment; determine process progress information; generate a diagnosis and treatment flowchart and corresponding status indications according to the basic process information and the process progress information Information, wherein the status indication information indicates the status progress of at least one process in the diagnosis and treatment flowchart.
  • a computer-readable storage medium on which computer instructions are stored, wherein when the computer instructions run on a processor, the The processor executes the following steps: acquiring basic process information of diagnosis and treatment; determining process progress information; generating a diagnosis and treatment flowchart and corresponding status indication information according to the basic process information and the process progress information, where the status indication information indicates the State the progress of at least one process in the diagnosis and treatment flowchart.
  • a diagnosis and treatment guidance system including: an interactive platform configured to execute the diagnosis and treatment guidance method as described in any one of the preceding items; a hospital management system; and a server, wherein the server and the hospital The interaction platform and the hospital management system respectively perform communication and data interaction.
  • Figure 1 shows a diagnosis and treatment guidance method according to an embodiment of the present disclosure
  • Fig. 2 shows a user interface display example of a diagnosis and treatment flowchart according to an embodiment of the present disclosure
  • Fig. 3 shows a further exemplary implementation of a diagnosis and treatment guidance method according to an embodiment of the present disclosure
  • Fig. 4 shows a further exemplary implementation of a diagnosis and treatment guidance method according to an embodiment of the present disclosure
  • FIG. 5 shows an example of sidebar interaction options according to an embodiment of the present disclosure
  • Fig. 6 shows a further exemplary implementation of a diagnosis and treatment guidance method according to an embodiment of the present disclosure
  • Fig. 7 shows a structural block diagram of a diagnosis and treatment guidance device according to an embodiment of the present disclosure
  • Fig. 8 shows a structural block diagram of a diagnosis and treatment guidance device according to an embodiment of the present disclosure
  • Fig. 9 shows a structural block diagram of an example of a diagnosis and treatment guidance system according to an embodiment of the present disclosure.
  • the intelligent interactive system for the medical field can include Hospital Information System (HIS), Laboratory Information Management System (LIS), and Medical Imaging Information Storage System (Picture Archiving and Communication Systems, PACS), transmission system and doctor’s workstation, so as to realize the collection, storage, processing, extraction and data exchange of diagnosis and treatment information.
  • HIS Hospital Information System
  • LIS Laboratory Information Management System
  • PACS Medical Imaging Information Storage System
  • transmission system and doctor workstation
  • the embodiments of the present disclosure consider providing a method and device capable of realizing the customization and status indication of the entire diagnosis and treatment process, so as to improve user experience and improve the efficiency of medical treatment.
  • FIG. 1 shows a flowchart of the diagnosis and treatment guidance method of the present disclosure.
  • step S101 basic process information of diagnosis and treatment is obtained.
  • the acquired basic process information of diagnosis and treatment may include all available diagnosis and treatment processes in the diagnosis and treatment process of the diagnosis and treatment guidance method, device, and system applicable to the embodiment of the present disclosure.
  • the basic process information of the diagnosis and treatment may include various types of information such as triage, registration, payment, check-in, waiting for consultation, self-service payment, consultation form inquiry, electronic report display, satisfaction survey, etc. Process information.
  • the information for each process in the basic process information can implement different functions correspondingly, and can further perform corresponding display or information prompts for the target object for medical treatment.
  • the personal information of the target object, hospital and department information, disease performance information, etc. can be obtained to help the target object locate the disease and determine the triage information.
  • the type of disease can be determined by obtaining personal information such as age and gender of the target object, location or selected hospital, disease manifestation information such as location or type of illness, initial diagnosis or return visit, etc. Or provide medical advice and corresponding triage information (such as information on hospital departments or even specific doctors that need to be registered) to guide the target object to the subsequent registration process.
  • the disease manifestation information can also be obtained by a physiological information measuring device.
  • the corresponding physiological information data of the target object can be acquired through various sensors in the physiological information measuring device. Once the acquired physiological information data is abnormal, the target object can be prompted, or Automatically start the triage function according to the triage information corresponding to the abnormal physiological information data, and even help to make an appointment in the nearest hospital.
  • the schedule of doctors in different hospitals, different departments, and different times can be used to guide the target object to register according to the selection of the target object or the previously determined triage information.
  • the specific registration information of the target object can be generated by obtaining various registration information such as the target object's name, contact information, date of visit, medical insurance type, medical insurance card number, hospital and department to which the target object is linked, and guide the target object to register.
  • the above-mentioned registration process can be applied to the function of appointment registration, as well as functions such as instant registration and same-day registration.
  • the specific payment method can be online payment (swiping card, WeChat, Alipay, etc.), or counter payment by showing corresponding registration information, which is not limited here.
  • the check-in function can be implemented in the check-in process.
  • the corresponding medical report information (such as appointment number, QR code, barcode, etc.) can be generated and provided to the target object, so that it can pass through the self-service check-in machine or sub-station.
  • the corresponding content display can include, for example, two states: already registered and not registered.
  • the reported status information can be displayed first, and in the subsequent waiting check process, the target object is prompted to enter the waiting queue in various ways, and/or the current waiting status, waiting room and doctor information are displayed.
  • further waiting prompts can be made, and more detailed medical information such as medical floor, doctor's room number, etc. can be prompted.
  • the waiting state can be reminded by means of short message, sound, vibration, etc., so as to prevent the target object from missing the time for the consultation.
  • the doctor may provide the corresponding diagnosis results, drug list, etc., or may also require the target object to undergo further examinations and laboratory tests for diagnosis. At this time, it may involve the follow-up self-service payment process, the inquiry process of the guide form, or the electronic report display process.
  • the self-service payment process can be used to pay for drugs or examinations.
  • the payment method can also be online payment (card, WeChat, Alipay, etc.) ), it can also be used to make over-the-counter payment by showing personal information, registered information, corresponding drugs or inspection and laboratory information, etc., which is not limited here.
  • the guide sheet can be generated in the guide sheet query process.
  • the medical guide can provide information about taking medicine (name of the medicine, place of taking the medicine, etc.), and information on inspection items (examination content, examination department and location, etc.), so that the target object can easily follow the guide Go to the corresponding location to complete the required operations.
  • the consultation process of the medical guide can also be prompted according to the address, time, and sequence requirements of different operations, so that the target object can reasonably arrange time and inspection items, and can carry out corresponding medicine collection and inspection items queuing.
  • the target subject when the target subject is queuing for blood draw and receives a reminder for the B-ultrasound examination, he can choose to return to the B-ultrasound department according to the situation, or choose to continue to complete the blood draw and then re-queue the B-ultrasound, thereby saving various The visit time of the target object, and can help the hospital to make a reasonable triage.
  • the target object can view electronic reports such as the doctor's diagnosis results, the drug list, or the inspection reports of various examinations, and hospitalization reports.
  • you can also recommend targeted follow-up recommendations, precautions, etc. based on the electronic report of the target object.
  • the target object can further enter the satisfaction survey process based on the entire process of treatment experience to feedback the satisfaction of the consultation and promote the continuous improvement of the hospital and all parties providing services.
  • the basic process information may be different according to the needs of different target objects, different diseases, and different hospital departments, and is not limited here.
  • step S102 process progress information is determined.
  • the process progress information may be different according to the medical treatment process in which the target object of medical treatment is currently located.
  • the process progress information can be, for example, the disease performance information of the target object, etc.
  • the process progress information can be, for example, whether the registration payment or consultation is completed Reporting information
  • the process progress information may be, for example, the completed guideline tasks and unfinished tasks of the guideline, or the specific inspection report content for which the examination results have been obtained.
  • the process progress information can enter the satisfaction survey process, etc.
  • determining the process progress information may further include: obtaining real-time updated process progress information through the server.
  • the server in the embodiment of the present disclosure may be the aforementioned hospital information system (Hospital Information System, HIS), laboratory information management system (Laboratory Information Management System, LIS), and medical imaging information storage system (Picture Archiving and Communication Systems, PACS). ) Or include the content stored and interacted in these systems.
  • HIS Hospital Information System
  • LIS Laboratory Information Management System
  • PACS Medical Imaging Information Storage System
  • the process progress information can be updated in real time, and the diagnosis and treatment flowchart and the status progress of the process can be updated accordingly.
  • step S103 according to the basic process information and the process progress information, a diagnosis and treatment flowchart and corresponding status indication information are generated, wherein the status indication information indicates the status progress of at least one process in the diagnosis and treatment flowchart.
  • the entire diagnosis and treatment flowchart for the target object can be generated according to the basic process information and the process progress information, and the status and progress of one or more of the processes can be indicated.
  • the entire diagnosis and treatment flowchart for different target objects may have significant differences, and the diagnosis and treatment flowchart may also vary according to the target object.
  • the progress of the visit makes a difference. For example, if the target person is in the stage of follow-up visits, they may already have a certain target department or doctor, and may even no longer need to register but can go directly to see a doctor. In this case, the triage process, registration process, etc.
  • diagnosis and treatment flowcharts for different target objects, different diseases, and different process progress can be generated, and the status progress can be continuously changed and updated according to actual conditions.
  • the status progress of the process according to the embodiment of the present disclosure may be displayed through different status indication information.
  • the completed process can be displayed in gray, and the unfinished process can be displayed in white.
  • the completed process can provide specific content of the process according to the selection of the target object; while the unfinished process cannot display the specific content of the process, or can only display part of the operation prompts of the process.
  • Fig. 2 shows a user interface display example of a diagnosis and treatment flowchart according to an embodiment of the present disclosure.
  • the diagnosis and treatment flowchart shown in Figure 2 can be inferred that in this example, the triage process, the registration process, and the registration payment process have all been completed, and what is currently needed is the follow-up check-in process.
  • Fig. 3 shows a further exemplary implementation of the diagnosis and treatment guidance method according to an embodiment of the present disclosure.
  • the diagnosis and treatment guidance method of the embodiment of the present disclosure may further include: step S104, obtaining process query information, and step S105, according to the process query information, presenting the diagnosis and treatment flowchart corresponding to the process query information
  • the specific content of the process may be obtained through the target object's selection of the corresponding process on the user interface.
  • the process query information can be obtained by clicking a certain process in the diagnosis and treatment flowchart by the target object.
  • the specific content of the process presented by the process query information may be different for different processes.
  • the specific content of the triage process can be triage information
  • the specific content of the registration process can be registration information
  • the specific content of the registration payment process can be whether to register for payment
  • the specific content of the medical registration process can be whether to report or not
  • the waiting query process The specific content can be the waiting order and department information
  • the specific content of the self-service payment can be whether to pay the fee
  • the specific content of the consultation form can be the consultation form
  • the drug list whether to check, etc.
  • the specific content displayed in the electronic report can be The electronic report
  • the specific content of the satisfaction survey can be specific satisfaction survey options, etc.
  • the specific content of the process can be provided, while for the unfinished process, the specific content of the process may not be provided, or only the operation prompts of the process, etc. may be provided.
  • FIG. 4 shows a further exemplary implementation of the diagnosis and treatment guidance method according to an embodiment of the present disclosure.
  • the diagnosis and treatment guidance method of the embodiment of the present disclosure may further include: step S106, when the specific content of the process in the diagnosis and treatment flowchart is presented, further interactive options for the diagnosis and treatment flowchart are presented, wherein When the interactive option acquires an interactive instruction, the diagnosis and treatment flowchart is presented.
  • the interactive options for the entire diagnosis and treatment flowchart provided in this step can be used to further present the entire process based on the specific content of a certain process. Flow chart of diagnosis and treatment.
  • the interactive option may be a sidebar button on the presentation interface of the specific content of a certain process, and the sidebar button may be fixed or floating, which is not limited here.
  • the target object can provide interactive instructions by clicking the sidebar button.
  • the sidebar of the user interface can display the diagnosis and treatment for the target object in the sidebar of the user interface according to the interactive instructions provided by the target object. flow chart.
  • the diagnosis and treatment flowchart shown in the sidebar can also be prompted by the target object to click the corresponding process to prompt the process query information, and depending on the situation, jump to the specific content of the process corresponding to the process query information again to achieve The display of the entire diagnosis and treatment process and the switching and jump of the content display between different processes.
  • Fig. 5 shows an example of sidebar interaction options according to an embodiment of the present disclosure. As shown in Figure 5, on the premise that the specific content of a certain process is displayed, the diagnosis and treatment flowchart of the target object can be displayed in the sidebar, and the target object can click on the corresponding process.
  • Fig. 6 shows a further exemplary implementation of a diagnosis and treatment guidance method according to an embodiment of the present disclosure.
  • the diagnosis and treatment guidance method of the embodiment of the present disclosure may further include: step S107, obtaining interaction history information, and step S108, generating a corresponding history diagnosis and treatment flowchart based on the interaction history information.
  • the historical medical information of the target object provides a very important reference for the triage and medical treatment of the target object. Therefore, in the embodiments of the present disclosure, the historical diagnosis and treatment flowchart can be presented by acquiring the interactive history information, and the corresponding electronic report form and other contents can be displayed for reference by the target object or doctor.
  • the diagnosis and treatment guidance method can realize process customization and status indication for different target objects and different medical treatment processes, so as to improve user experience and improve the efficiency of medical treatment.
  • the diagnosis and treatment guidance device 700 may include an acquisition unit 710, a determination unit 720 and a generation unit 730.
  • the obtaining unit 710 is configured to obtain basic process information of diagnosis and treatment.
  • the basic process information of diagnosis and treatment acquired by the obtaining unit 710 may include all available diagnosis and treatment processes in the diagnosis and treatment process of the diagnosis and treatment guidance device and system applicable to the embodiment of the present disclosure.
  • the basic process information of the diagnosis and treatment may include various types of information such as triage, registration, payment, check-in, waiting for consultation, self-service payment, consultation form inquiry, electronic report display, satisfaction survey, etc. Process information.
  • the information for each process in the basic process information can implement different functions correspondingly, and can further perform corresponding display or information prompts for the target object for medical treatment.
  • the personal information of the target object, hospital and department information, disease performance information, etc. can be obtained to help the target object locate the disease and determine the triage information.
  • the type of disease can be determined by obtaining personal information such as age and gender of the target object, location or selected hospital, disease manifestation information such as location or type of illness, initial diagnosis or return visit, etc. Or provide medical advice and corresponding triage information (such as information on hospital departments or even specific doctors that need to be registered) to guide the target object to the subsequent registration process.
  • the disease manifestation information can also be obtained by a physiological information measuring device.
  • the corresponding physiological information data of the target object can be acquired through various sensors in the physiological information measuring device. Once the acquired physiological information data is abnormal, the target object can be prompted, or Automatically start the triage function according to the triage information corresponding to the abnormal physiological information data, and even help to make an appointment in the nearest hospital.
  • the schedule of doctors in different hospitals, different departments, and different times can be used to guide the target object to register according to the selection of the target object or the previously determined triage information.
  • the specific registration information of the target object can be generated by obtaining the target object's name, contact information, date of visit, medical insurance type, medical insurance card number, hospital and department and other registration information, and guide the target object to register.
  • the above-mentioned registration process can be applied to the function of appointment registration, as well as functions such as instant registration and same-day registration.
  • the specific payment method can be online payment (swiping card, WeChat, Alipay, etc.), or counter payment by showing corresponding registration information, which is not limited here.
  • the check-in function can be implemented in the check-in process.
  • the corresponding medical report information (such as appointment number, QR code, barcode, etc.) can be generated and provided to the target object, so that it can pass through the self-service check-in machine or sub-station.
  • the corresponding content display can include, for example, two states: already registered and not registered.
  • the reported status information can be displayed first, and in the subsequent waiting check process, the target object is prompted to enter the waiting queue in various ways, and/or the current waiting status, waiting room and doctor information are displayed.
  • further waiting prompts can be made, and more detailed medical information such as medical floor, doctor's room number, etc. can be prompted.
  • the waiting status can be reminded by means of short message, sound, vibration, etc., so as to prevent the target object from missing the time for consultation.
  • the doctor may provide the corresponding diagnosis results, drug list, etc., or may also require the target object to undergo further examinations and laboratory tests for diagnosis. At this time, it may involve the follow-up self-service payment process, the inquiry process of the guide form, or the electronic report display process.
  • the self-service payment process can be used to pay for drugs or examinations.
  • the payment method can also be online payment (card, WeChat, Alipay, etc.) ), it can also be used to make over-the-counter payment by showing personal information, registered information, corresponding drugs or inspection and laboratory information, etc., which is not limited here.
  • the guide sheet can be generated in the guide sheet query process.
  • the medical guide can provide information about taking medicine (name of the medicine, place of taking the medicine, etc.), and information on inspection items (examination content, examination department and location, etc.), so that the target object can easily follow the guide Go to the corresponding location to complete the required operations.
  • the inquiry procedure of the medical guide can be prompted according to the address, time, and sequence requirements of different operations, so that the target object can reasonably arrange time and inspection items, and can carry out corresponding medicine collection and inspection items queuing.
  • the target subject when the target subject is queuing for blood draw and receives a reminder for the B-ultrasound examination, he can choose to return to the B-ultrasound department according to the situation, or choose to continue to complete the blood draw and then re-queue the B-ultrasound, thereby saving various The visit time of the target object, and can help the hospital to make a reasonable triage.
  • the target object can view electronic reports such as the doctor's diagnosis results, the drug list, or the inspection reports of various examinations, and hospitalization reports.
  • you can also recommend targeted follow-up recommendations, precautions, etc. based on the electronic report of the target object.
  • the target object can further enter the satisfaction survey process based on the entire process of treatment experience to feedback the satisfaction of the consultation and promote the continuous improvement of the hospital and all parties providing services.
  • the basic process information may be different according to the needs of different target objects, different diseases, and different hospital departments, and is not limited here.
  • the determining unit 720 is configured to determine process progress information.
  • the process progress information can be different according to the current medical process of the target object.
  • the process progress information can be, for example, the disease performance information of the target object, etc.
  • the process progress information can be, for example, whether the registration payment or consultation is completed Reporting information
  • the process progress information may be, for example, the completed guideline tasks and unfinished tasks of the guideline, or the specific inspection report content for which the examination results have been obtained.
  • the process progress information can enter the satisfaction survey process, etc.
  • the determining unit 720 may include an update sub-unit 721 configured to obtain real-time updated process progress information through a server.
  • the server in the embodiment of the present disclosure may be the aforementioned hospital information system (Hospital Information System, HIS), laboratory information management system (Laboratory Information Management System, LIS), and medical imaging information storage system (Picture Archiving and Communication Systems, PACS). ) Or include the content stored and interacted in these systems.
  • HIS Hospital Information System
  • LIS Laboratory Information Management System
  • PACS Medical Imaging Information Storage System
  • the process progress information can be updated in real time, and the diagnosis and treatment flowchart and the status progress of the processes therein can be updated accordingly.
  • the generating unit 730 is configured to generate a diagnosis and treatment flowchart and corresponding status indication information according to the basic process information and the process progress information, wherein the status indication information indicates the status progress of at least one process in the diagnosis and treatment flowchart.
  • the generating unit 730 may generate the entire diagnosis and treatment flowchart for the target object according to the basic process information and the process progress information, and indicate the status progress of one or more of the processes. Taking into account the aforementioned factors such as the diversity of disease types and the differences in the conditions of the target patients, the entire diagnosis and treatment flowchart for different target objects may have significant differences, and the diagnosis and treatment flowchart may also vary according to the target object. The progress of the visit makes a difference. For example, if the target object is in the stage of follow-up visits, it may already have a certain target department or doctor, and may even no longer need to register but can directly see a doctor.
  • the generating unit 730 may omit the triage process, the registration process, etc.; for another example, When the doctor can directly provide the diagnosis result after the diagnosis, without the aforementioned operation of taking medicine or further examination, the diagnosis and treatment process of the target object generated by the generating unit 730 can directly jump from the consultation process to the electronic report display process as needed, and There is no need to go through the self-service payment process, the consultation process of the consultation form, etc.; or, for example, when the target subject has been checked in the consultation form process and needs to register again to view the results, the diagnosis and treatment process of the target subject generated by the generating unit 730 may be Need to jump back to the registration process.
  • the generating unit 730 can generate diagnosis and treatment flowcharts for different target objects, different diseases, and different process progress, and continuously change and update the status progress according to the actual situation.
  • the status progress of the process according to the embodiment of the present disclosure may be displayed through different status indication information.
  • the completed process can be displayed in gray, and the unfinished process can be displayed in white.
  • the completed process can provide specific content of the process according to the selection of the target object; while the unfinished process cannot display the specific content of the process, or can only display part of the operation prompts of the process.
  • Fig. 2 shows a user interface display example of a diagnosis and treatment flowchart according to an embodiment of the present disclosure.
  • the diagnosis and treatment flowchart shown in Figure 2 can be inferred that in this example, the triage process, the registration process, and the registration payment process have all been completed, and what is currently needed is the follow-up check-in process.
  • the obtaining unit 710 may include a query information obtaining subunit 711 configured to obtain process query information.
  • the generating unit 730 may also include: a process presentation subunit 731, which may be configured to display the specific content of the process in the diagnosis and treatment flowchart corresponding to the process query information according to the process query information acquired by the query information acquisition subunit 711 .
  • the process query information according to the embodiment of the present disclosure may be obtained through the target object's selection of the corresponding process on the user interface.
  • the process query information can be obtained by clicking a certain process in the diagnosis and treatment flowchart by the target object.
  • the specific content of the process presented by the process query information may be different for different processes.
  • the specific content of the triage process can be triage information
  • the specific content of the registration process can be registration information
  • the specific content of the registration payment process can be whether to register for payment
  • the specific content of the medical registration process can be whether to report or not
  • the waiting query process The specific content can be the waiting order and department information
  • the specific content of the self-service payment can be whether to pay the fee
  • the specific content of the consultation form can be the consultation form
  • the drug list whether to check, etc.
  • the specific content displayed in the electronic report can be The electronic report
  • the specific content of the satisfaction survey can be specific satisfaction survey options, etc.
  • the specific content of the process can be provided, while for the unfinished process, the specific content of the process may not be provided, or only the operation tips of the process can be provided.
  • the process presentation subunit 731 may also be configured to, when presenting the specific content of the process in the diagnosis and treatment flowchart, further present interactive options for the diagnosis and treatment flowchart, wherein, when the process presentation subunit 731 obtains through the interactive options
  • the process presenting subunit 731 can also use the provided interactive options for the entire diagnosis and treatment process flow chart to further develop on the basis of the specific content of a certain process. Present the entire diagnosis and treatment flowchart.
  • the interactive option may be a sidebar button on the presentation interface of the specific content of a certain process, and the sidebar button may be fixed or floating, which is not limited here.
  • the target object can provide interactive instructions by clicking the sidebar button.
  • the sidebar of the user interface can display the diagnosis and treatment for the target object in the sidebar of the user interface according to the interactive instructions provided by the target object. flow chart.
  • the diagnosis and treatment flowchart shown in the sidebar can also be prompted by the target object to click the corresponding process to prompt the process query information, and depending on the situation, jump to the specific content of the process corresponding to the process query information again to achieve The display of the entire diagnosis and treatment process and the switching and jump of the content display between different processes.
  • Fig. 5 shows an example of sidebar interaction options according to an embodiment of the present disclosure. As shown in Figure 5, on the premise that the specific content of a certain process is displayed, the diagnosis and treatment flowchart of the target object can be displayed in the sidebar, and the target object can click on the corresponding process.
  • the acquiring unit 710 may further include: a historical information acquiring subunit 712 configured to acquire interactive historical information.
  • the generating unit 730 may include: a historical presentation subunit 732 configured to generate a corresponding historical diagnosis and treatment flowchart according to the interaction history information acquired by the historical information acquiring subunit 712.
  • the historical medical information of the target object provides a very important reference for the triage and medical treatment of the target object. Therefore, in the embodiment of the present disclosure, the history presentation subunit 732 can present the history diagnosis and treatment flowchart by acquiring the interactive history information, and display the corresponding electronic report form and other content for reference by the target object or doctor.
  • the diagnosis and treatment guidance device can realize process customization and status indication for different target objects of medical visits and different medical procedures, so as to improve user experience and improve medical efficiency.
  • the embodiment of the present disclosure also provides a diagnosis and treatment guidance device 800, the structural block diagram of which is shown in FIG. 8, and includes a processor 810 and a memory 820. It should be understood that the structure of the diagnosis and treatment guiding device 800 shown in FIG. 8 is only exemplary and not restrictive. According to actual application requirements, the diagnosis and treatment guiding device 800 may also have other components.
  • the processor 810 and the memory 820 may directly or indirectly communicate with each other.
  • the processor 810, the memory 820 and other components may communicate through a network connection.
  • the network may include a wireless network, a wired network, and/or any combination of a wireless network and a wired network.
  • the network may include a local area network, the Internet, a telecommunication network, the Internet of Things (Internet of Things) based on the Internet and/or a telecommunication network, and/or any combination of the above networks, and the like.
  • the wired network may, for example, use twisted pair, coaxial cable, or optical fiber transmission for communication
  • the wireless network may use, for example, a 3G/4G/5G mobile communication network, Bluetooth, Zigbee, or WiFi.
  • the present disclosure does not limit the types and functions of the network here.
  • the processor 810 may control other components in the display device 600 to perform desired functions.
  • the processor 810 may be a central processing unit (CPU), a tensor processor (TPU), or a graphics processing unit GPU, and other devices capable of data processing and/or program execution.
  • the central processing unit (CPU) can be an X86 or ARM architecture.
  • the GPU can be directly integrated on the motherboard alone or built into the north bridge chip of the motherboard.
  • the GPU can also be built into the central processing unit (CPU).
  • the memory 820 may include any combination of one or more computer program products, and the computer program products may include various forms of computer-readable storage media, such as volatile memory and/or nonvolatile memory.
  • Volatile memory may include random access memory (RAM) and/or cache memory (cache), for example.
  • the non-volatile memory may include, for example, read only memory (ROM), hard disk, erasable programmable read only memory (EPROM), portable compact disk read only memory (CD-ROM), USB memory, flash memory, etc.
  • One or more computer-readable codes or instructions can be stored in the memory 820, and the processor 610 can run the computer instructions to execute the above diagnosis and treatment guidance method, including: obtaining basic diagnosis and treatment process information; determining process progress information; According to the basic process information and the process progress information, a diagnosis and treatment flowchart and corresponding status indication information are generated, wherein the status indication information indicates the status and progress of at least one process in the diagnosis and treatment flowchart.
  • Various application programs and various data can also be stored in the computer-readable storage medium.
  • a computer-readable storage medium on which computer instructions are stored, wherein when the computer instructions run on a processor, the The processor executes the following steps: acquiring basic process information of diagnosis and treatment; determining process progress information; generating a diagnosis and treatment flowchart and corresponding status indication information according to the basic process information and the process progress information, where the status indication information indicates the State the progress of at least one process in the diagnosis and treatment flowchart.
  • a computer-readable medium may take many forms, including tangible storage media, carrier wave media, or physical transmission media.
  • Stable storage media may include: optical disks or magnetic disks, and other storage systems used in computers or similar devices that can implement the system components described in the figure.
  • Unstable storage media may include dynamic memory, such as the main memory of a computer platform.
  • Tangible transmission media may include coaxial cables, copper cables, and optical fibers, such as the lines forming a bus inside a computer system.
  • the carrier wave transmission medium can transmit electric signal, electromagnetic signal, acoustic wave signal or light wave signal, etc. These signals can be generated by radio frequency or infrared data communication methods.
  • Common computer readable media include hard disks, floppy disks, magnetic tapes, any other magnetic media; CD-ROM, DVD, DVD-ROM, any other optical media; punch cards, any other physical storage media containing small hole patterns; RAM, PROM , EPROM, FLASH-EPROM, any other memory chips or tapes; carrier waves, cables or connecting devices for carrier waves that transmit data or instructions, any other program codes and/or data that can be read by a computer.
  • These computer-readable media include hard disks, floppy disks, magnetic tapes, any other magnetic media; CD-ROM, DVD, DVD-ROM, any other optical media; punch cards, any other physical storage media containing small hole patterns; RAM, PROM , EPROM, FLASH-EPROM, any other memory chips or tapes; carrier waves, cables or connecting devices for carrier waves that transmit data or instructions, any other program codes and/or data that can be read by a computer.
  • a computer which may include the diagnosis and treatment guidance device as described above.
  • the computer may be implemented as one or more dedicated or general computer system modules or components, such as personal computers, notebook computers, tablet computers, mobile phones, personal digital assistants (PDAs), smart glasses, smart Watches, smart rings, smart helmets and any smart portable devices.
  • PDAs personal digital assistants
  • smart glasses smart Watches, smart rings, smart helmets and any smart portable devices.
  • FIG. 9 shows a structural block diagram of an example of a diagnosis and treatment guidance system 900 according to an embodiment of the present disclosure.
  • the diagnosis and treatment guidance system 900 includes: an interactive platform 910 configured to execute the diagnosis and treatment guidance method in the embodiment of the present disclosure; a hospital management system 920; and a server 930, wherein the server and the interactive platform and The hospital management system performs communication and data exchange respectively.
  • the interaction platform in the embodiments of the present disclosure may be a mobile platform, and the mobile platform may be a mobile device, such as a notebook computer, a mobile phone, a tablet computer, a personal digital assistant, smart glasses, a smart watch, a smart ring, a smart helmet, and Any smart portable device, etc.
  • the interactive platform 910 can implement the diagnosis and treatment guidance method as defined in the embodiments of the present disclosure through carriers such as a mobile phone application 911, a WeChat official account 912, and a WeChat applet 913 loaded therein.
  • the hospital management system 920 may include the aforementioned hospital information system, laboratory information management system, medical image information storage system and transmission system, doctor workstations, etc., for managing and storing information, inspection reports, and inspection reports of target objects in hospitals. Payment status, etc.
  • the server 930 can be used as a database to store data provided by the interactive platform 910 and the hospital management system 920, and exchange information and data with the interactive platform 910 and the hospital management system 920, respectively.
  • diagnosis and treatment guidance method device, system, computer-readable storage medium and computer of the present disclosure, it is possible to generate a diagnosis and treatment flowchart showing the entire diagnosis and treatment process according to the basic process information of the diagnosis and treatment and the process progress information of the target object of the consultation, and Generate status indication information indicating the status progress of the process in the diagnosis and treatment flowchart.
  • diagnosis and treatment guidance method, device, system, and computer-readable storage medium of the present disclosure process customization and status indication for different target objects and different medical procedures can be realized to improve user experience and improve medical efficiency.

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Abstract

一种诊疗引导方法、装置和系统、计算机可读存储介质，上述诊疗引导方法，包括：获取诊疗的基本流程信息（S101）；确定流程进度信息（S102）；根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度（S103）。

Description

诊疗引导方法、装置和系统、计算机可读存储介质
相关申请的交叉引用
本申请要求于2019年3月15日提交的中国专利申请第201910197463.4的优先权，该中国专利申请的全文通过引用的方式结合于此以作为本申请的一部分。
技术领域
本公开涉及互联网通信技术领域，具体地涉及一种诊疗引导方法、装置和系统，以及计算机可读存储介质。
背景技术
随着计算机和互联网通信技术的逐渐发展，针对医疗领域的智能交互系统也在不断完善，在互联网界面或者移动终端上，逐步实现了部分环节的诊疗功能。
然而，当前针对医疗领域部分环节的诊疗功能的实现是彼此相对孤立的，并且操作相对繁琐。例如，在互联网或者移动终端，可以利用独立的挂号功能进行预约挂号，也可以利用独立的缴费功能进行扫码缴费，但却不能根据不同的就诊目标对象、不同医院、不同病症等需求实现整个诊疗流程的订制化、差别化的服务，因此依然给就诊对象带来了诸多不便。
发明内容
本公开的一方面提供了一种诊疗引导方法，包括：获取诊疗的基本流程信息；确定流程进度信息；根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开实施例，所述方法还包括：获取流程查询信息；根据所述流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容。
根据本公开实施例，所述方法还包括：当呈现所述诊疗流程图中的流程的具体内容时，进一步呈现针对诊疗流程图的交互选项，其中，当通过所述交互选项获取交互指令时，呈现所述诊疗流程图。
根据本公开实施例，所述方法还包括：获取交互历史信息；根据所述交互历史信息，生成相应的历史诊疗流程图。
根据本公开实施例，所述确定流程进度信息还包括：通过服务器，获取实时更新的流程进度信息。
根据本公开的另一方面，还提供了一种诊疗引导装置，包括：获取单元，配置为获取诊疗的基本流程信息；确定单元，配置为确定流程进度信息；生成单元，配置为根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开实施例，其中，所述生成单元获取流程查询信息；根据所述流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容。
根据本公开实施例，其中，当所述生成单元呈现所述诊疗流程图中的流程的具体内容时，进一步呈现针对诊疗流程图的交互选项，其中，当通过所述交互选项获取交互指令时，呈现所述诊疗流程图。
根据本公开实施例，其中，所述获取单元获取交互历史信息；所述生成单元根据所述交互历史信息，生成相应的历史诊疗流程图。
根据本公开实施例，其中，所述确定单元通过服务器，获取实时更新的流程进度信息。
根据本公开的又一方面，还提供了一种诊疗引导装置，包括：一个或多个处理器；一个或多个存储器，其中，所述存储器存储有计算机可读代码，所述计算机可读代码当由所述一个或多个处理器运行时执行如下步骤：获取诊疗的基本流程信息；确定流程进度信息；根据所述基本流程信息和所述流 程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开的又一方面，还提供了一种计算机可读存储介质，在所述计算机可读存储介质上存储有计算机指令，其中，当所述计算机指令在处理器上运行时，使得所述处理器执行如下步骤：获取诊疗的基本流程信息；确定流程进度信息；根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开的又一方面，还提供了一种诊疗引导系统，包括：交互平台，配置为执行如前任一项所述的诊疗引导方法；医院管理系统；以及服务器，其中，所述服务器与所述交互平台和所述医院管理系统分别进行通信和数据交互。
附图说明
为了更清楚地说明本公开实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本公开的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。
图1示出了根据本公开实施例的诊疗引导方法；
图2示出了根据本公开一个实施例的诊疗流程图的用户界面显示示例；
图3示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式；
图4示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式；
图5示出了根据本公开实施例的侧边栏交互选项的一个示例；
图6示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式；
图7示出根据本公开实施例的诊疗引导装置的结构框图；
图8示出根据本公开实施例的诊疗引导装置的结构框图；
图9示出根据本公开实施例的诊疗引导系统的一个示例的结构框图。
具体实施方式
下面将结合本公开实施例中的附图，对本公开实施例中的技术方案进行清楚、完整地描述。显然，所描述的实施例仅是本公开一部分的实施例，而不是全部的实施例。基于本公开中的实施例，本领域普通技术人员在无需创造性劳动的前提下所获得的所有其他实施例，都属于本公开保护的范围。
本公开中使用的“第一”、“第二”以及类似的词语并不表示任何顺序、数量或者重要性，而只是用来区分不同的组成部分。同样，“包括”或者“包含”等类似的词语意指出现该词前面的元件或者物件涵盖出现在该词后面列举的元件或者物件及其等同，而不排除其他元件或者物件。“连接”或者“相连”等类似的词语并非限定于物理的或者机械的连接，而是可以包括电性的连接，不管是直接的还是间接的。
本公开中使用了流程图用来说明根据本公开的实施例的方法的步骤。应当理解的是，前面或后面的步骤不一定按照顺序来精确地进行。相反，可以按照倒序或同时处理各种步骤。同时，也可以将其他操作添加到这些过程中，或从这些过程移除某一步或数步。
在针对医疗领域的智能交互系统中，可以包括医院信息系统(Hospital Information System，HIS)、实验室信息管理系统(Laboratory Information Management System，LIS)、医学影像信息的存储系统(Picture Archiving and Communication Systems，PACS)和传输系统以及医生工作站等部分，从而实现诊疗信息的收集、存储、处理、提取及数据交换。
在当前的移动互联网时代，信息技术作为主要推动力，使得社会生产力不断向宽度和深度发展。医疗领域在移动终端上也得到了越来越多的应用。但是，一方面，诊疗功能各个环节的实现方式相对孤立、操作手段不尽相同，因此会带来学习成本较高，使用不方便的弊端。另一方面，诊疗流程本身较为个性化，疾病种类的多样性、就诊的目标对象情况的差异、初次问诊和复诊的区别等等，都会导致每一次诊疗流程有或大或小的区别，使得针对上述 应用的使用的不便性进一步增加。
本公开实施例考虑提供一种能够实现整个诊疗流程订制和状态指示的方法和装置，以改善用户体验，提高就诊效率。
下面，将参考图1来描述根据本公开实施例的诊疗引导方法100。图1示出了本公开诊疗引导方法的流程图。
首先，根据步骤S101，获取诊疗的基本流程信息。
根据本公开实施例，在本步骤中，所获取的诊疗的基本流程信息可以包括适用于本公开实施例的诊疗引导方法、装置、系统的诊疗过程中的所有可以采用的诊疗流程。
在一个示例中，在所述诊疗的基本流程信息中，可以包括针对分诊、挂号、挂号缴费、就诊报到、候诊查询、自助缴费、导诊单查询、电子报告显示、满意度调查等各种流程的信息。在本公开实施例中，基本流程信息中针对每个流程的信息可以对应实现不同的功能，并可以进一步针对就诊的目标对象进行相应的显示或信息提示。
其中，在分诊流程中，可以通过例如获取就诊的目标对象的个人信息、医院及科室信息、疾病表现信息等内容，来帮助目标对象定位疾病，确定分诊信息。可选地，在分诊流程中，可以通过获取目标对象的年龄和性别等个人信息、所在位置或所选择的医院、病痛位置或种类等疾病表现信息、初诊还是复诊等，来确定疾病类型，或提供就诊建议及相应的分诊信息(如需要进行挂号的医院科室，甚至于具体医生的信息)，以指引目标对象进行后续的挂号流程。可选地，所述疾病表现信息还可以通过生理信息测量装置来获取。例如，在所述分诊流程中，可以通过生理信息测量装置中的各项传感器来获取目标对象的相应的生理信息数据，一旦所获取的生理信息数据出现异常，可以对目标对象进行提示，或者自动根据异常的生理信息数据所对应的分诊信息即刻启动分诊功能，甚至帮助在就近的医院中进行预约挂号。
在挂号流程中，可以通过不同医院、不同科室、不同时间的医生排班情况，根据目标对象的选择或者之前确定的分诊信息来引导目标对象进行挂号。其中，可以通过获取目标对象的姓名、联系方式、就诊日期、医保类型、医 保卡号、所挂医院和科室等各项挂号信息，来生成目标对象具体的挂号信息，并引导目标对象进行挂号。上述挂号流程可以适用于预约挂号功能，也可以适用于即时挂号、当日挂号等功能。
在目标对象完成挂号之后，可以通过挂号缴费流程进行缴费。具体的缴费方式可以为线上支付(刷卡、微信、支付宝等)，也可以为通过示出相应的挂号信息进行柜台支付等，在此不做限制。
当完成挂号缴费流程之后，可以在就诊报到流程中实现就诊报到功能。例如，当目标对象在当日或预设时间内存在挂号信息时，可以生成相应的就诊报到信息(如预约号、二维码、条形码等)并提供给目标对象，使其通过自助报到机或分诊台等方式进行就诊报到。在就诊报到流程中，相应的内容显示可以包括例如已报到和未报到两种状态。
在就诊报到流程完成之后，可以首先显示已报到的状态信息，并且在后续的候诊查询流程中通过各种方式提示目标对象进入候诊队列，和/或显示当前候诊状态、候诊科室及医生信息等。当目标对象在候诊队列中已排到或将要排到时，还可以进一步进行候诊提示，并可以提示更加详细的就诊信息，例如就诊楼层、医生的房间号等。可选地，在本流程中，可以通过短消息、声音、震动等提示方式对候诊状态进行提示，以免目标对象错过就诊时间。
当目标对象经过就诊，医生针对目标对象完成诊断之后，医生可能会提供相应的诊断结果、药品清单等，或者也可能会要求目标对象做进一步的检查、化验以供确诊。此时，可能会涉及到后续的自助缴费流程、导诊单查询流程或电子报告显示流程等。其中，当目标对象根据医生的诊断需要取药，或者进行进一步的检查化验时，可以通过自助缴费流程进行针对药品或检查化验的缴费，缴费方式同样可以为线上支付(刷卡、微信、支付宝等)，也可以为通过示出个人信息、挂号信息、相应的药品或检查化验信息来进行柜台支付等，在此不做限制。当缴费完成后，可以在导诊单查询流程中生成导诊单。可选地，导诊单中可以提供取药信息(药品名称、取药地点等)、检查化验项信息(检查内容、检查科室及地点等)，使得就诊的目标对象能够方便地根据导诊单去往相应地点完成各项所需操作。可选地，导诊单查询流程还可 以根据不同操作的地址、时间、顺序要求等进行提示，以利于目标对象合理安排时间和检查项目，以及可以进行相应的取药、检查项目排队等。例如，当目标对象正在排队抽血，而此时收到B超检查的提醒时，可根据情况选择先回到B超科室，或选择继续完成抽血后再重新排队B超，从而节约了各个目标对象的就诊时间，并能够帮助医院进行合理分流。
随后，在电子报告显示流程中，目标对象可以查看医生的诊断结果、药品清单或者各项检查的检查报告、住院报告等电子报告。此外，在此流程中，还可以根据目标对象的电子报告，推荐具有针对性的复诊建议、注意事项等内容。
在上述整个诊疗流程完成后，目标对象还可以进一步根据整个流程的就诊体验，进入满意度调查流程，以反馈就诊满意度，促进医院及提供服务各方的不断改进。
以上详细描述了根据本公开实施例的诊疗的各项基本流程信息的示例。在本公开实施例的具体应用中，基本流程信息可以根据不同目标对象、不同疾病、不同医院科室的需求有所不同，在此不做限制。
在步骤S102中，确定流程进度信息。
在本公开实施例中，流程进度信息可以根据就诊的目标对象当前所在的就诊流程而不同。例如，当目标对象处于分诊流程时，流程进度信息可以例如为目标对象的疾病表现信息等；当目标对象处于挂号缴费流程或就诊报到流程时，流程进度信息可以例如为是否完成挂号缴费或就诊报到的信息；当目标对象处于导诊单查询流程时，流程进度信息可以例如为目标对象已完成的导诊单任务和未完成的导诊单任务，或已经取得检查结果的具体检查报告内容。当目标对象已完成所有诊疗的流程时，流程进度信息可以进入满意度调查流程等。
可选地，确定流程进度信息还可以包括：通过服务器，获取实时更新的流程进度信息。本公开实施例中的服务器可以为前述的医院信息系统(Hospital Information System，HIS)、实验室信息管理系统(Laboratory Information Management System，LIS)、医学影像信息的存储系统(Picture  Archiving and Communication Systems，PACS)或包含这些系统中所存储和交互的内容。通过与服务器进行交互，可以实时更新流程进度信息，并可以相应地更新诊疗流程图和其中的流程的状态进度。
在步骤S103中，根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开实施例，可以根据基本流程信息和所述流程进度信息，来生成针对目标对象的整个诊疗流程图，并对其中的一个或多个流程的状态进度进行状态指示。考虑到前面提及的疾病种类的多样性、就诊的目标对象情况的差异等因素，针对不同目标对象的整个诊疗流程图可能会有显著的差异，并且诊疗流程图也可能会根据目标对象的不同就诊进度产生区别。例如，如果目标对象处于复诊阶段，则可能已经具有确定的目标科室或医生，甚至可能不再需要进行挂号而可以直接就诊，此时可以省略分诊流程、挂号流程等；再例如，当医生在诊断后能够直接提供诊断结果，而无需前述取药或进一步检查的操作时，目标对象的诊疗流程可以根据需要从就诊报到流程直接跳转至电子报告显示流程，而无需经历自助缴费流程、导诊单查询流程等；或者例如，当目标对象在导诊单流程中进行了相应的检查，需要再次挂号以查看结果时，可能需要重新跳转到挂号流程。因此，鉴于上述的各种个性化就诊情况，根据本公开实施例，可以生成针对不同目标对象、不同疾病、不同流程进度的诊疗流程图，并且根据实际情况不断变化和更新状态进度。
可选地，根据本公开实施例的流程的状态进度，可以通过不同的状态指示信息来显示。例如，在诊疗流程图中，可以利用灰色显示已完成的流程，而利用白色显示未完成的流程。相应地，已完成的流程可以根据目标对象的选择来提供流程的具体内容；而未完成的流程则不能显示流程的具体内容，或仅可以显示流程的部分操作提示等。
图2示出了根据本公开一个实施例的诊疗流程图的用户界面显示示例。如图2所示的诊疗流程图可以推知，在这一示例中，分诊流程、挂号流程以及挂号缴费流程均已完成，当前需要进行的是后续的就诊报到流程等。
图3示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式。如图3所示，本公开实施例的诊疗引导方法还可以包括：步骤S104，获取流程查询信息，以及步骤S105，根据所述流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容。可选地，根据本公开实施例的流程查询信息可以通过目标对象针对用户界面上相应流程的选择来获取。例如，可以通过目标对象对诊疗流程图中某个流程的点选，来获取所述流程查询信息。此外，可选地，所述流程查询信息所呈现的流程的具体内容可以随不同的流程而不同。例如，分诊流程的具体内容可以为分诊信息，挂号流程的具体内容可以为挂号信息，挂号缴费流程的具体内容可以为是否挂号缴费，就诊报到流程的具体内容可以为是否报到，候诊查询流程的具体内容可以为候诊顺序及科室信息，自助缴费的具体内容可以为是否缴费，导诊单查询的具体内容可以为导诊单、药品清单、是否进行检查等，电子报告显示的具体内容可以为电子报告单，满意度调查的具体内容可以为具体的满意度调查选项等。另外，如前所述，针对已完成的流程，可以提供流程的具体内容，而针对未完成的流程，则可以不提供流程的具体内容，或仅提供流程的操作提示等。
此外，图4示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式。如图4所示，本公开实施例的诊疗引导方法还可以包括：步骤S106，当呈现所述诊疗流程图中的流程的具体内容时，进一步呈现针对诊疗流程图的交互选项，其中，当通过所述交互选项获取交互指令时，呈现所述诊疗流程图。具体地，在通过获取流程查询信息以呈现相应的流程的具体内容之后，还可以通过本步骤中所提供的针对整个诊疗流程图的交互选项，在某个流程的具体内容的基础上进一步呈现整个诊疗流程图。例如，交互选项可以为在某个流程的具体内容的呈现界面上的侧边栏按钮，所述侧边栏按钮可以为固定的或悬浮的，在此不做限制。目标对象可以通过点选所述侧边栏按钮来提供交互指令，当获取到目标对象提供的所述交互指令之后，可以根据目标对象的交互指令在用户界面的侧边栏显示针对目标对象的诊疗流程图。可选地，侧边栏所呈现的诊疗流程图也可以通过目标对象点选相应的流程，来提示流 程查询信息，并视情况再次跳转到流程查询信息所对应的流程的具体内容，以实现整个诊疗流程的显示和不同流程间内容显示的切换和跳转。图5示出了根据本公开实施例的侧边栏交互选项的一个示例。如图5所示，在显示某个流程的具体内容的前提下，可以在侧边栏中显示目标对象的诊疗流程图，并可供目标对象进行相应流程的点选。
图6示出了根据本公开实施例的诊疗引导方法的进一步示例性实现方式。如图6所示，本公开实施例的诊疗引导方法还可以包括：步骤S107，获取交互历史信息，以及步骤S108，根据所述交互历史信息，生成相应的历史诊疗流程图。目标对象的历史就诊信息对针对目标对象的分诊、就诊提供了很重要的参考。因此，在本公开实施例中，可以通过获取交互历史信息来呈现历史诊疗流程图，并显示相应的电子报告单等内容，以供目标对象或医生进行参考。
根据本公开实施例的诊疗引导方法能够实现针对不同就诊的目标对象、不同就诊流程的流程订制和状态指示，以改善用户体验，提高就诊效率。
下面，将参考图7来描述根据本公开实施例的诊疗引导装置700。
如图7所示，根据本公开实施例的诊疗引导装置700可以包括获取单元710、确定单元720以及生成单元730。
获取单元710配置为获取诊疗的基本流程信息。
根据本公开实施例，获取单元710所获取的诊疗的基本流程信息可以包括适用于本公开实施例的诊疗引导装置、系统的诊疗过程中的所有可以采用的诊疗流程。
在一个示例中，在所述诊疗的基本流程信息中，可以包括针对分诊、挂号、挂号缴费、就诊报到、候诊查询、自助缴费、导诊单查询、电子报告显示、满意度调查等各种流程的信息。在本公开实施例中，基本流程信息中针对每个流程的信息可以对应实现不同的功能，并可以进一步针对就诊的目标对象进行相应的显示或信息提示。
其中，在分诊流程中，可以通过取例如获就诊的目标对象的个人信息、医院及科室信息、疾病表现信息等内容，来帮助目标对象定位疾病，确定分 诊信息。可选地，在分诊流程中，可以通过获取目标对象的年龄和性别等个人信息、所在位置或所选择的医院、病痛位置或种类等疾病表现信息、初诊还是复诊等，来确定疾病类型，或提供就诊建议及相应的分诊信息(如需要进行挂号的医院科室，甚至于具体医生的信息)，以指引目标对象进行后续的挂号流程。可选地，所述疾病表现信息还可以通过生理信息测量装置来获取。例如，在所述分诊流程中，可以通过生理信息测量装置中的各项传感器来获取目标对象的相应的生理信息数据，一旦所获取的生理信息数据出现异常，可以对目标对象进行提示，或者自动根据异常的生理信息数据所对应的分诊信息即刻启动分诊功能，甚至帮助在就近的医院中进行预约挂号。
在挂号流程中，可以通过不同医院、不同科室、不同时间的医生排班情况，根据目标对象的选择或者之前确定的分诊信息来引导目标对象进行挂号。其中，可以通过获取目标对象的姓名、联系方式、就诊日期、医保类型、医保卡号、所挂医院和科室等各项挂号信息，来生成目标对象具体的挂号信息，并引导目标对象进行挂号。上述挂号流程可以适用于预约挂号功能，也可以适用于即时挂号、当日挂号等功能。
在目标对象完成挂号之后，可以通过挂号缴费流程进行缴费。具体的缴费方式可以为线上支付(刷卡、微信、支付宝等)，也可以为通过示出相应的挂号信息进行柜台支付等，在此不做限制。
当完成挂号缴费流程之后，可以在就诊报到流程中实现就诊报到功能。例如，当目标对象在当日或预设时间内存在挂号信息时，可以生成相应的就诊报到信息(如预约号、二维码、条形码等)并提供给目标对象，使其通过自助报到机或分诊台等方式进行就诊报到。在就诊报到流程中，相应的内容显示可以包括例如已报到和未报到两种状态。
在就诊报到流程完成之后，可以首先显示已报到的状态信息，并且在后续的候诊查询流程中通过各种方式提示目标对象进入候诊队列，和/或显示当前候诊状态、候诊科室及医生信息等。当目标对象在候诊队列中已排到或将要排到时，还可以进一步进行候诊提示，并可以提示更加详细的就诊信息，例如就诊楼层、医生的房间号等。可选地，在本流程中，可以通过短消息、 声音、震动等提示方式对候诊状态进行提示，以免目标对象错过就诊时间。
当目标对象经过就诊，医生针对目标对象完成诊断之后，医生可能会提供相应的诊断结果、药品清单等，或者也可能会要求目标对象做进一步的检查、化验以供确诊。此时，可能会涉及到后续的自助缴费流程、导诊单查询流程或电子报告显示流程等。其中，当目标对象根据医生的诊断需要取药，或者进行进一步的检查化验时，可以通过自助缴费流程进行针对药品或检查化验的缴费，缴费方式同样可以为线上支付(刷卡、微信、支付宝等)，也可以为通过示出个人信息、挂号信息、相应的药品或检查化验信息来进行柜台支付等，在此不做限制。当缴费完成后，可以在导诊单查询流程中生成导诊单。可选地，导诊单中可以提供取药信息(药品名称、取药地点等)、检查化验项信息(检查内容、检查科室及地点等)，使得就诊的目标对象能够方便地根据导诊单去往相应地点完成各项所需操作。可选地，导诊单查询流程可以根据不同操作的地址、时间、顺序要求等进行提示，以利于目标对象合理安排时间和检查项目，以及可以进行相应的取药、检查项目排队等。例如，当目标对象正在排队抽血，而此时收到B超检查的提醒时，可根据情况选择先回到B超科室，或选择继续完成抽血后再重新排队B超，从而节约了各个目标对象的就诊时间，并能够帮助医院进行合理分流。
随后，在电子报告显示流程中，目标对象可以查看医生的诊断结果、药品清单或者各项检查的检查报告、住院报告等电子报告。此外，在此流程中，还可以根据目标对象的电子报告，推荐具有针对性的复诊建议、注意事项等内容。
在上述整个诊疗流程完成后，目标对象还可以进一步根据整个流程的就诊体验，进入满意度调查流程，以反馈就诊满意度，促进医院及提供服务各方的不断改进。
以上详细描述了根据本公开实施例的诊疗的各项基本流程信息的示例。在本公开实施例的具体应用中，基本流程信息可以根据不同目标对象、不同疾病、不同医院科室的需求有所不同，在此不做限制。
在本公开实施例中，确定单元720配置为确定流程进度信息。流程进度信 息可以根据就诊的目标对象当前所在的就诊流程而不同。例如，当目标对象处于分诊流程时，流程进度信息可以例如为目标对象的疾病表现信息等；当目标对象处于挂号缴费流程或就诊报到流程时，流程进度信息可以例如为是否完成挂号缴费或就诊报到的信息；当目标对象处于导诊单查询流程时，流程进度信息可以例如为目标对象已完成的导诊单任务和未完成的导诊单任务，或已经取得检查结果的具体检查报告内容。当目标对象已完成所有诊疗的流程时，流程进度信息可以进入满意度调查流程等。
可选地，如图7所示，确定单元720可以包括更新子单元721，所述更新子单元721配置为通过服务器，获取实时更新的流程进度信息。本公开实施例中的服务器可以为前述的医院信息系统(Hospital Information System，HIS)、实验室信息管理系统(Laboratory Information Management System，LIS)、医学影像信息的存储系统(Picture Archiving and Communication Systems，PACS)或包含这些系统中所存储和交互的内容。通过更新子单元721与服务器进行交互，可以实时更新流程进度信息，并可以相应地更新诊疗流程图和其中的流程的状态进度。
生成单元730配置为根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
根据本公开实施例，生成单元730可以根据基本流程信息和所述流程进度信息，来生成针对目标对象的整个诊疗流程图，并对其中的一个或多个流程的状态进度进行状态指示。考虑到前面提及的疾病种类的多样性、就诊的目标对象情况的差异等因素，针对不同目标对象的整个诊疗流程图可能会有显著的差异，并且诊疗流程图也可能会根据目标对象的不同就诊进度产生区别。例如，如果目标对象处于复诊阶段，则可能已经具有确定的目标科室或医生，甚至可能不再需要进行挂号而可以直接就诊，此时生成单元730可以省略分诊流程、挂号流程等；再例如，当医生在诊断后能够直接提供诊断结果，而无需前述取药或进一步检查的操作时，生成单元730生成的目标对象的诊疗流程可以根据需要从就诊报到流程直接跳转至电子报告显示流程，而无需经历自 助缴费流程、导诊单查询流程等；或者例如，当目标对象在导诊单流程中进行了相应的检查，需要再次挂号以查看结果时，生成单元730生成的目标对象的诊疗流程可能需要重新跳转到挂号流程。因此，鉴于上述的各种个性化就诊情况，根据本公开实施例，生成单元730可以生成针对不同目标对象、不同疾病、不同流程进度的诊疗流程图，并且根据实际情况不断变化和更新状态进度。
可选地，根据本公开实施例的流程的状态进度可以通过不同的状态指示信息来显示。例如，在诊疗流程图中，可以利用灰色显示已完成的流程，而利用白色显示未完成的流程。相应地，已完成的流程可以根据目标对象的选择来提供流程的具体内容；而未完成的流程则不能显示流程的具体内容，或仅可以显示流程的部分操作提示等。
图2示出了根据本公开一个实施例的诊疗流程图的用户界面显示示例。如图2所示的诊疗流程图可以推知，在这一示例中，分诊流程、挂号流程以及挂号缴费流程均已完成，当前需要进行的是后续的就诊报到流程等。
返回图7，可选地，获取单元710可以包括查询信息获取子单元711，配置为获取流程查询信息。此外，生成单元730还可以包括：流程呈现子单元731，可以配置为根据查询信息获取子单元711获取的所述流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容。可选地，根据本公开实施例的流程查询信息可以通过目标对象针对用户界面上相应流程的选择来获取。例如，可以通过目标对象对诊疗流程图中某个流程的点选，来获取所述流程查询信息。此外，可选地，所述流程查询信息所呈现的流程的具体内容可以随不同的流程而不同。例如，分诊流程的具体内容可以为分诊信息，挂号流程的具体内容可以为挂号信息，挂号缴费流程的具体内容可以为是否挂号缴费，就诊报到流程的具体内容可以为是否报到，候诊查询流程的具体内容可以为候诊顺序及科室信息，自助缴费的具体内容可以为是否缴费，导诊单查询的具体内容可以为导诊单、药品清单、是否进行检查等，电子报告显示的具体内容可以为电子报告单，满意度调查的具体内容可以为具体的满意度调查选项等。另外，如前所述，针对已完成的流程，可以提供流程的具 体内容，而针对未完成的流程，则可以不提供流程的具体内容，或仅提供流程的操作提示等。
此外，流程呈现子单元731还可以配置为当呈现所述诊疗流程图中的流程的具体内容时，进一步呈现针对诊疗流程图的交互选项，其中，当流程呈现子单元731通过所述交互选项获取交互指令时，配置为呈现所述诊疗流程图。具体地，在通过获取流程查询信息以呈现相应的流程的具体内容之后，流程呈现子单元731还可以通过所提供的针对整个诊疗流程图的交互选项，在某个流程的具体内容的基础上进一步呈现整个诊疗流程图。例如，交互选项可以为在某个流程的具体内容的呈现界面上的侧边栏按钮，所述侧边栏按钮可以为固定的或悬浮的，在此不做限制。目标对象可以通过点选所述侧边栏按钮来提供交互指令，当获取到目标对象提供的所述交互指令之后，可以根据目标对象的交互指令在用户界面的侧边栏显示针对目标对象的诊疗流程图。可选地，侧边栏所呈现的诊疗流程图也可以通过目标对象点选相应的流程，来提示流程查询信息，并视情况再次跳转到流程查询信息所对应的流程的具体内容，以实现整个诊疗流程的显示和不同流程间内容显示的切换和跳转。图5示出了根据本公开实施例的侧边栏交互选项的一个示例。如图5所示，在显示某个流程的具体内容的前提下，可以在侧边栏中显示目标对象的诊疗流程图，并可供目标对象进行相应流程的点选。
可选地，获取单元710还可以包括：历史信息获取子单元712，配置为获取交互历史信息。此外，生成单元730可以包括：历史呈现子单元732，配置为根据所述历史信息获取子单元712获取的交互历史信息，生成相应的历史诊疗流程图。目标对象的历史就诊信息对针对目标对象的分诊、就诊提供了很重要的参考。因此，在本公开实施例中，历史呈现子单元732可以通过获取交互历史信息来呈现历史诊疗流程图，并显示相应的电子报告单等内容，以供目标对象或医生进行参考。
根据本公开实施例的诊疗引导装置能够实现针对不同就诊的目标对象、不同就诊流程的流程订制和状态指示，以改善用户体验，提高就诊效率。
本公开实施例还提供了一种诊疗引导装置800，其结构框图如图8所示， 包括处理器810和存储器820。应该理解的是，图8中所示的诊疗引导装置800的结构只是示例性的，而非限制性的，根据实际应用需要，该诊疗引导装置800还可以具有其他组件。
在本公开的实施例中，处理器810和存储器820之间可以直接或间接地互相通信。处理器810和存储器820等组件之间可以通过网络连接进行通信。所述网络可以包括无线网络、有线网络、和/或无线网络和有线网络的任意组合。所述网络可以包括局域网、互联网、电信网、基于互联网和/或电信网的物联网(Internet of Things)、和/或以上网络的任意组合等。有线网络例如可以采用双绞线、同轴电缆或光纤传输等方式进行通信，无线网络例如可以采用3G/4G/5G移动通信网络、蓝牙、Zigbee或者WiFi等通信方式。本公开对网络的类型和功能在此不作限制。
处理器810可以控制所述显示装置600中的其它组件以执行期望的功能。处理器810可以是中央处理单元(CPU)、张量处理器(TPU)或者图形处理器GPU等具有数据处理可以力和/或程序执行可以力的器件。中央处理器(CPU)可以为X86或ARM架构等。GPU可以单独地直接集成到主板上，或者内置于主板的北桥芯片中。GPU也可以内置于中央处理器(CPU)上。
存储器820可以包括一个或多个计算机程序产品的任意组合，计算机程序产品可以包括各种形式的计算机可读存储介质，例如易失性存储器和/或非易失性存储器。易失性存储器例如可以包括随机存取存储器(RAM)和/或高速缓冲存储器(cache)等。非易失性存储器例如可以包括只读存储器(ROM)、硬盘、可擦除可编程只读存储器(EPROM)、便携式紧致盘只读存储器(CD-ROM)、USB存储器、闪存等。
在存储器820上可以存储一个或多个计算机可读代码或指令，处理器610可以运行所述计算机指令，以执行上述诊疗引导方法，包括：获取诊疗的基本流程信息；确定流程进度信息；根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。关于所述方法的详细描述可以参考本说明书中关于该方法的相关描述，在此不再赘述。在计算机可读存储介 质中还可以存储各种应用程序和各种数据。
根据本公开的又一方面，还提供了一种计算机可读存储介质，在所述计算机可读存储介质上存储有计算机指令，其中，当所述计算机指令在处理器上运行时，使得所述处理器执行如下步骤：获取诊疗的基本流程信息；确定流程进度信息；根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
一个计算机可读的介质可能有多种形式，包括有形的存储介质，载波介质或物理传输介质等。稳定的储存介质可以包括：光盘或磁盘，以及其他计算机或类似设备中使用的，能够实现图中所描述的系统组件的存储系统。不稳定的存储介质可以包括动态内存，例如计算机平台的主内存等。有形的传输介质可以包括同轴电缆、铜电缆以及光纤，例如计算机系统内部形成总线的线路。载波传输介质可以传递电信号、电磁信号、声波信号或光波信号等。这些信号可以由无线电频率或红外数据通信的方法所产生。通常的计算机可读介质包括硬盘、软盘、磁带、任何其他磁性介质；CD-ROM、DVD、DVD-ROM、任何其他光学介质；穿孔卡、任何其他包含小孔模式的物理存储介质；RAM、PROM、EPROM、FLASH-EPROM，任何其他存储器片或磁带；传输数据或指令的载波、电缆或传输载波的连接装置、任何其他可以利用计算机读取的程序代码和/或数据。这些计算机可读介质的形式中，会有很多种出现在处理器在执行指令、传递一个或更多结果的过程之中。
根据本公开的再一方面，还提供了一种计算机，可以包括如前所述的诊疗引导装置。具体地，所述计算机可以实现为一个或多个专用或通用的计算机系统模块或部件，例如个人电脑、笔记本电脑、平板电脑、手机、个人数码助理(personal digital assistance，PDA)、智能眼镜、智能手表、智能指环、智能头盔及任何智能便携设备。
下面，将参考图9来描述根据本公开实施例的诊疗引导系统。图9示出根据本公开实施例的诊疗引导系统900的一个示例的结构框图。如图9所示，诊疗引导系统900包括：交互平台910，配置为执行如本公开实施例中的诊疗 引导方法；医院管理系统920；以及服务器930，其中，所述服务器与所述交互平台和所述医院管理系统分别进行通信和数据交互。具体地，本公开实施例中的交互平台可以为移动平台，所述移动平台可以为移动设备，例如笔记本电脑、手机、平板电脑、个人数字助理、智能眼镜、智能手表、智能指环、智能头盔及任何智能便携设备等。交互平台910可以通过其中所加载的例如手机端应用程序911、微信公众号912、微信小程序913等载体，来实现如本公开实施例所限定的诊疗引导方法。所述医院管理系统920可以包括前述医院信息系统、实验室信息管理系统、医学影像信息的存储系统和传输系统以及医生工作站等，用于管理和存储医院的诊疗的目标对象的信息、检查报告、缴费情况等。服务器930可以作为数据库，存储交互平台910和医院管理系统920所提供的数据，并与交互平台910和医院管理系统920分别进行信息和数据之间的交互。
根据本公开的上述诊疗引导方法、装置、系统和计算机可读存储介质及计算机，能够根据诊疗的基本流程信息和就诊的目标对象的流程进度信息，来生成显示整个诊疗流程的诊疗流程图，并生成指示诊疗流程图中的流程的状态进度的状态指示信息。通过本公开的诊疗引导方法、装置、系统和计算机可读存储介质，能够实现针对不同就诊的目标对象、不同就诊流程的流程订制和状态指示，以改善用户体验，提高就诊效率。
除非另有定义，这里使用的所有术语(包括技术和科学术语)具有与本公开所属领域的普通技术人员共同理解的相同含义。还应当理解，诸如在通常字典里定义的那些术语应当被解释为具有与它们在相关技术的上下文中的含义相一致的含义，而不应用理想化或极度形式化的意义来解释，除非这里明确地这样定义。
以上是对本公开的说明，而不应被认为是对其的限制。尽管描述了本公开的若干示例性实施例，但本领域技术人员将容易地理解，在不背离本公开的新颖教学和优点的前提下可以对示例性实施例进行许多修改。因此，所有这些修改都意图包含在权利要求书所限定的本公开范围内。应当理解，上面是对本公开的说明，而不应被认为是限于所公开的特定实施例，并且对所公 开的实施例以及其他实施例的修改意图包含在所附权利要求书的范围内。本公开由权利要求书及其等效物限定。

Claims (13)

  1. 一种诊疗引导装置(700)，包括：
    获取单元(710)，配置为获取诊疗的基本流程信息；
    确定单元(720)，配置为确定流程进度信息；
    生成单元(730)，配置为根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
  2. 如权利要求1所述的装置(700)，其中，
    所述获取单元(710)还包括：查询信息获取子单元(711)，配置为获取流程查询信息；
    所述生成单元(730)还包括：流程呈现子单元(731)，配置为根据所述查询信息获取子单元(711)获取的流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容。
  3. 如权利要求2所述的装置(700)，其中，
    当所述流程呈现子单元(731)呈现所述诊疗流程图中的流程的具体内容时，所述流程呈现子单元(731)还配置为进一步呈现针对诊疗流程图的交互选项，其中，当所述流程呈现子单元(731)通过所述交互选项获取交互指令时，呈现所述诊疗流程图。
  4. 如权利要求1-3中任一项所述的装置(700)，其中，
    所述获取单元(710)还包括：历史信息获取子单元(712)，配置为获取交互历史信息；
    所述生成单元(730)还包括：历史呈现子单元(732)，配置为根据所述历史信息获取子单元(712)获取的交互历史信息，生成相应的历史诊疗流程图。
  5. 如权利要求1-4中任一项所述的装置(700)，其中，所述确定单元(720)还包括：
    更新子单元(721)，配置为通过服务器，获取实时更新的流程进度信息。
  6. 一种诊疗引导方法(100)，包括：
    获取诊疗的基本流程信息(S101)；
    确定流程进度信息(S102)；
    根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度(S103)。
  7. 如权利要求6所述的方法(100)，其中，所述方法(100)还包括：
    获取流程查询信息(S104)；
    根据所述流程查询信息，呈现所述流程查询信息对应的诊疗流程图中的流程的具体内容(S105)。
  8. 如权利要求7所述的方法(100)，其中，所述方法(100)还包括：
    当呈现所述诊疗流程图中的流程的具体内容时，进一步呈现针对诊疗流程图的交互选项，其中，当通过所述交互选项获取交互指令时，呈现所述诊疗流程图(S106)。
  9. 如权利要求6-8中任一项所述的方法(100)，其中，所述方法(100)还包括：
    获取交互历史信息(S107)；
    根据所述交互历史信息，生成相应的历史诊疗流程图(S108)。
  10. 如权利要求6-9中任一项所述的方法(100)，其中，所述确定流程进度信息还包括：
    通过服务器，获取实时更新的流程进度信息。
  11. 一种诊疗引导装置(800)，包括：
    一个或多个处理器(810)；
    一个或多个存储器(820)，
    其中，所述存储器(820)存储有计算机可读代码，所述计算机可读代码当由所述一个或多个处理器运行时执行如下步骤：
    获取诊疗的基本流程信息；
    确定流程进度信息；
    根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程 的状态进度。
  12. 一种计算机可读存储介质，在所述计算机可读存储介质上存储有计算机指令，其中，当所述计算机指令在处理器上运行时，使得所述处理器执行如下步骤：
    获取诊疗的基本流程信息；
    确定流程进度信息；
    根据所述基本流程信息和所述流程进度信息，生成诊疗流程图和相应的状态指示信息，其中所述状态指示信息指示所述诊疗流程图中至少一个流程的状态进度。
  13. 一种诊疗引导系统(900)，包括：
    交互平台(910)，配置为执行如权利要求6-10中任一项所述的诊疗引导方法；
    医院管理系统(920)；以及
    服务器(930)，其中，所述服务器(930)与所述交互平台(910)和所述医院管理系统(920)分别进行通信和数据交互。
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