WO2020108324A1 - 订单货物提取方法、订单处理方法及装置、设备和介质 - Google Patents

订单货物提取方法、订单处理方法及装置、设备和介质 Download PDF

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Publication number
WO2020108324A1
WO2020108324A1 PCT/CN2019/118679 CN2019118679W WO2020108324A1 WO 2020108324 A1 WO2020108324 A1 WO 2020108324A1 CN 2019118679 W CN2019118679 W CN 2019118679W WO 2020108324 A1 WO2020108324 A1 WO 2020108324A1
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Prior art keywords
order
action
orderer
needs
complete
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PCT/CN2019/118679
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English (en)
French (fr)
Inventor
胡斐
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阿里巴巴集团控股有限公司
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Publication of WO2020108324A1 publication Critical patent/WO2020108324A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40—Network security protocols
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/32—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/30—Computing systems specially adapted for manufacturing

Definitions

  • the invention relates to the field of logistics technology, in particular to an order goods extraction method, order processing method and device, equipment and medium.
  • the offline verification can be realized through the operation of the verification code. If you buy the product and send it to a friend, you directly send the verification code to the friend. The friend uses the verification code to pick up the goods or enjoy the service. This process of commodity verification has become a fixed model and the user experience is not good.
  • the present invention proposes an order goods extraction method, order processing method and device, equipment and medium, to solve the technical problem of poor user experience due to the fixed and dull process of commodity verification.
  • the present invention provides an order goods extraction method, including:
  • the present invention provides an order processing method, including:
  • an order goods extraction device including:
  • the action information providing module is used to provide the action information that the picker carried in the order needs to complete in the process of extracting the order goods;
  • Action information collection module used to collect the action information currently completed by the picker
  • the order extraction module is configured to determine the extraction of the order goods by the consignor when the action currently completed by the consignor matches the action that needs to be completed.
  • the present invention provides an order processing device, including:
  • the action information determination module is used to determine the action information that the consignee needs to complete during the order processing process
  • the action information adding module is used to add the action information that the consignor needs to complete to the order.
  • the present invention provides an apparatus for processing orders, including:
  • the processor is configured to execute the program stored in the memory to execute the order goods extraction method described above or execute the order processing method described above.
  • the present invention provides a computer-readable storage medium having computer program instructions stored thereon, when the computer program instructions are executed by a processor, an order goods extraction method as described above or an order as described above is executed Approach.
  • the picker needs to complete certain actions in the picking process to realize picking, which enhances the fun and ritual of the picking process, thereby enhancing the user Experience.
  • the orderer can stipulate the actions that the consignor needs to complete during the delivery process to increase the emotion between the orderer and the consignor.
  • FIG. 1 is a schematic flowchart of an order goods extraction method according to an embodiment of the present invention
  • FIG. 2 is a schematic flowchart of an order processing method according to an embodiment of the present invention.
  • 3 and 4 are schematic diagrams of an interactive interface of a terminal in an order processing process according to an embodiment of the invention.
  • FIG. 5 is a schematic structural diagram of a delivery device according to an embodiment of the present invention.
  • FIGS 6 to 8 are schematic diagrams of the interactive interface of the picking device during the order processing according to an embodiment of the invention.
  • FIG. 9 is a schematic structural diagram of an order goods extraction device according to an embodiment of the present invention.
  • FIG. 10 is a schematic structural diagram of an order processing apparatus according to an embodiment of the present invention.
  • FIG. 11 is a schematic diagram of a hardware structure of an apparatus for processing orders according to an embodiment of the present invention.
  • the embodiments of the present invention provide an order goods extraction method, order processing method and device, equipment and medium.
  • the order goods extraction method provided by the embodiment of the present invention will be described in detail below.
  • An embodiment of the present invention provides an order goods extraction method. Referring to FIG. 1, the method includes:
  • the consignee is reminded to make the action information that needs to be completed to realize the delivery.
  • the outline of the body movement that the consignor needs to make is displayed on the display interface, so that the consignor can make the body movement according to the outline.
  • S102 Collect the action information currently completed by the picker.
  • the action currently completed by the consignor is consistent with the action that the consignor needs to complete, and it can be regarded that the action currently completed by the consignor matches the action required by the consignor.
  • the picker needs to complete certain actions during the picking process to realize picking, which enhances the fun and ritual sense of the picking process, and thus improves the user experience.
  • the orderer can stipulate the actions that the consignor needs to complete during the delivery process to increase the emotion between the orderer and the consignor.
  • the actions that the delivery person needs to complete include: a limb movement task and/or a face movement task.
  • the picker can complete the action task, and can also complete the audio input task or the video input task.
  • the order also carries information about the actions completed by the orderer when placing the order, and the actions that the consignor needs to complete correspond to the actions completed by the orderer when placing the order.
  • the action information carried by the order when placing the order (that is, the action information made by the orderer when placing the order) and the action information completed by the consignee when picking up the goods can be provided to the consignor and/or the Single.
  • the body movement image made by the orderer and the body movement image made by the consignor are combined into one image, and the image is sent to the consignor and/or the orderer.
  • the action information carried by the order when placing an order is the action information made by the orderer during the order process, the action information completed by the consignee and the action information made by the orderer during the order process
  • the orderer and the picker it allows the orderer and the picker to interact in different geographic locations, different time and space, online and offline, thereby enhancing the fun and ritual of the picking process, and thus improving the user experience.
  • this way of delivery can convey the intention of giving the gift and increase the emotion between the orderer and the consignor.
  • the actions that the consignor needs to complete include a predetermined first limb action
  • the actions completed by the orderer when placing an order include a predetermined second limb action
  • the first limb action and the second limb action are combined Synthesize a predetermined pattern.
  • the orderer made half of the heart's movements, and the picker made the other half of the heart.
  • the two half-hearts are combined into a whole heart shape, indicating that the picker's completed gesture and the orderer's completed gesture Actions correspond.
  • the action currently completed by the orderer matches the action that the orderer needs to complete: the action currently completed by the orderer is the same as the action that the orderer needs to complete.
  • the orderer has made a gratifying action, and the consignor has made the same gratifying action.
  • the method before providing the action information that the consignor needs to complete, the method further includes:
  • the picker is provided with an interface to extract the order goods.
  • the identification information of the picker includes: the picker's mobile phone number and/or the picker's shopping website login account. According to the identification information entered by the consignee, enter the interface that provides the order to pick up the goods.
  • the picker can enter the interface for picking up the order goods to pick up the goods by entering the familiar identification information, without inputting a random series of pick-up codes, which makes picking up the goods very convenient and fast.
  • the order goods extraction method further includes: playing a message bound to the order, the message is a message for the order picker during the order placing process.
  • An embodiment of the present invention provides an order processing method. Referring to FIG. 2, the method includes:
  • the action information that the consignor needs to complete is added to the order.
  • the consignee needs to complete the action during the delivery process to realize the delivery, which enhances the fun and ceremonial sense of the delivery process, and thus improves the user experience.
  • the orderer can stipulate the actions that the consignor needs to complete during the delivery process to increase the emotion between the orderer and consignor.
  • the order processing method further includes:
  • the orderer is reminded to make action information that needs to be completed.
  • the contour of the body movement that the orderer needs to make is displayed on the display interface, so that the orderer can make the body movement according to the outline.
  • the action currently completed by the orderer is the same as the action that the orderer needs to complete, and it can be regarded that the action currently completed by the orderer matches the action that the orderer needs to complete.
  • the picker can interact with the orderer through the action information carried in the order when picking up the goods, so that the orderer and the picker are in Different geographic locations, different time and space, online and offline interactions, thereby enhancing the fun and ritual of the delivery process, and thus enhancing the user experience. Further, if the goods are presents given by the orderer to the consignee, this way of delivery can convey the intention of giving the gift and increase the emotion between the orderer and the consignor.
  • the order processing method before providing the orderer with the action information that the orderer needs to complete, the order processing method further includes:
  • each option includes a predetermined action information; according to the results of the orderer's selection in multiple options, determine the action information that the orderer needs to complete.
  • the orderer there are two options for the orderer.
  • the first option includes: a predetermined pattern.
  • the physical movement of the orderer and the physical movement of the consignee are combined into the shape of the predetermined pattern, the goods can be picked up, or the order can be placed.
  • the second option includes: two scheduled facial movements.
  • the facial movement made by the orderer is one of the predetermined facial movements, the consignor does When the facial action is another scheduled facial action, you can pick up the goods.
  • a plurality of predetermined patterns are provided to the order, for example, a heart-shaped pattern, a square pattern, and a semi-circular pattern are provided to the order.
  • a predetermined facial action When a predetermined facial action is selected, multiple facial actions are provided to the next person. For example, give the orderer a laughing expression, a crying expression, a frowning expression and a crowded expression.
  • the collected facial movements can be beautified. Or add accessories to the collected facial movements, for example, add a sunglasses to the eyes of the collected face avatar.
  • the orderer can select one order designation information according to his own preference or the preference of the consignee, thereby satisfying the needs of different users and allowing different users to place orders
  • the single delivery process is different, which enriches the way for users to place orders and pick up goods.
  • the action information that the orderer needs to complete includes: a limb action task and/or a face action task.
  • the physical movement task that the orderer needs to complete is: the physical movement made by the orderer is a shape.
  • the gesture that the orderer needs to make is a heart shape or a half heart shape.
  • the facial movement task that the orderer needs to complete is: the facial movement made by the orderer is consistent with the predetermined facial movement. For example, the orderer needs to make a laughing expression.
  • the orderer can also complete the audio input task or the video input task.
  • the audio input task that the orderer needs to complete is: the voice content issued by the orderer is part or all of the predetermined voice content.
  • the video entry task that the orderer needs to complete is: the orderer makes the action in the predetermined video. If there is voice in the scheduled video, then the orderer needs to speak the voice content in the scheduled video in addition to the actions in the scheduled video.
  • the actions that the orderer needs to complete include a predetermined first limb action
  • the actions that the consignee needs to complete include a predetermined second limb action
  • the first limb action and the second limb action can be combined Predetermined pattern.
  • the order processing method further includes:
  • the identification information of the consignor is bound to the order, and the identification information of the consignor is used for the consignor to open the interface for picking up the order goods.
  • the identification information of the picker includes: the picker's mobile phone number and/or the picker's shopping website login account.
  • the above solution provided by the present invention is different from the prior art solution.
  • the prior art solution is that the orderer sends the pick-up code to the picker after placing the order, and the picker enters the pick-up code to pick up the goods. Since the pickup code is a random number, it needs to be entered one by one by the picker, which is very troublesome.
  • the picker does not need to input a series of random numbers, but enters the familiar identification information to enter the interface for picking up order goods to pick up the goods, making picking up the goods very convenient and fast.
  • the order processing method further includes:
  • the message can convey the intention of the orderer to give a gift to the consignee, and realize the emotional transmission of the orderer to the consignor, thereby enhancing the friendship between the orderer and the consignor.
  • the steps performed during the order placement process include:
  • the orderer places an order through a terminal or a self-service shopping device, and buys an intimate goods for family or friends.
  • the goods can be food, consumables, or other types of commodities.
  • the user of the member account will receive a notification message, the notification message is used Notify the user to pick up the goods at the designated pick-up equipment.
  • the terminal or self-service shopping device displays an outline of two people making predetermined actions. As shown in FIG. 3, the gestures of the two people are combined into a heart shape. The orderer completes the action corresponding to the action profile according to the action profile of one of the persons.
  • the interface on the terminal or self-service shopping device displays the collected gestures currently completed by the orderer. As shown in FIG. 4, if the gesture action currently completed by the orderer matches the contour of one of the persons in the predetermined pattern, the gesture action currently completed by the orderer is added to the order.
  • the picker can pick up the goods on the picking device as shown in FIG. 5, and the display screen of the picking device is used to realize human-computer interaction.
  • the steps performed by the picking device during the picking process include:
  • the pickup device scans the member code corresponding to the member account of the picker's shopping website, and reads the order that the picker has to pick up according to the member code.
  • the terminal of the picker receives the message from the orderer to the picker through the shopping application, where the shopping application has been logged in through the member account of the picker.
  • the present invention also provides an order processing device.
  • the order goods extraction device 300 includes:
  • the action information providing module 301 is used to provide the action information that the picker carried in the order needs to complete in the process of extracting the order goods.
  • the action information collection module 302 is used to collect the action information currently completed by the consignee.
  • the order extraction module 303 is used to determine the extraction of the order goods by the consignor when the action currently completed by the consignor matches the action that needs to be completed.
  • the actions that the delivery person needs to complete include: a limb movement task and/or a face movement task.
  • the order also carries information about the actions completed by the orderer when placing the order, and the actions that the consignor needs to complete correspond to the actions completed by the orderer when placing the order.
  • the actions that the consignor needs to complete include a predetermined first limb action
  • the actions completed by the orderer when placing an order include a predetermined second limb action
  • the first limb action and the second limb action are combined Synthesize a predetermined pattern.
  • the order goods extraction device 300 before providing the action information that the consignor needs to complete, the order goods extraction device 300 further includes:
  • the picking interface provides a module for providing the picker with an interface to extract the order goods based on the picker's identification information.
  • the present invention also provides an order processing apparatus.
  • the order processing device 400 includes:
  • the action information determination module 401 is used to determine the action information that the consignee needs to complete during the order processing.
  • the first action information adding module 402 is used to add action information that the consignor needs to complete to the order.
  • the order processing device 400 further includes:
  • the action information providing module is used to provide the orderer with the action information that the orderer needs to complete.
  • the action information collection module is used to collect the action information currently completed by the orderer.
  • the second action information adding module is used to add the action information currently completed by the orderer to the order when the action currently completed by the orderer matches the action to be completed by the orderer.
  • the order processing apparatus 400 before providing the orderer with the action information that the orderer needs to complete, the order processing apparatus 400 further includes:
  • the option providing module is used to provide multiple options for the orderer, and each option includes a predetermined action information.
  • the action information confirmation module is used to determine the action information that the orderer needs to complete according to the result of the orderer's selection among multiple options.
  • the action information that the orderer needs to complete includes: a limb action task and/or a face action task.
  • the actions that the orderer needs to complete include a predetermined first limb action
  • the actions that the consignee needs to complete include a predetermined second limb action
  • the first limb action and the second limb action can be combined Predetermined pattern.
  • the order processing device 400 further includes:
  • the binding module is used to bind the identification information of the consignor to the order, and the identification information of the consignor is used for the consignor to open an interface for extracting the order goods.
  • the invention also provides a device for processing orders, which includes:
  • the processor is configured to execute the program stored in the memory to execute the steps in the order processing method described in the embodiment of the present invention or execute the steps in the order goods extraction method described in the embodiment of the present invention.
  • the present invention also provides a computer-readable storage medium on which computer program instructions are stored.
  • the steps in the order processing method described in the embodiments of the present invention are implemented or the present invention is implemented.
  • the computer program product includes one or more computer program instructions.
  • the computer program instructions When the computer program instructions are loaded or executed on a computer, the processes or functions according to the embodiments of the present invention are generated in whole or in part.
  • the computer may be a general-purpose computer, a dedicated computer, a computer network, or other programmable devices.
  • the computer program instructions may be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium.
  • the computer program instructions may be from a website site, computer, server or The data center transmits to another website, computer, server, or data center via wired (such as coaxial cable, optical fiber, digital subscriber line (DSL) or wireless (such as infrared, wireless, microwave, etc.)).
  • the computer-readable storage medium may be any available medium that can be accessed by a computer or a data storage device including a server, a data center, and the like integrated with one or more available media.
  • the usable medium may be a magnetic medium (for example, a floppy disk, a hard disk, a magnetic tape), an optical medium (for example, a DVD), or a semiconductor medium (for example, Solid State Disk (SSD)).
  • FIG. 11 shows a structural diagram of an exemplary hardware architecture capable of implementing the method and device according to an embodiment of the present invention, for example, the device for processing an order according to an embodiment of the present invention.
  • the device 500 includes an input device 501, an input interface 502, a processor 503, a memory 504, an output interface 505, and an output device 506.
  • the input interface 502, the processor 503, the memory 504, and the output interface 505 are connected to each other through the bus 510, the input device 501 and the output device 506 are connected to the bus 510 through the input interface 502 and the output interface 505, respectively, and then to other devices 500 Component connection.
  • the input device 501 receives input information from the outside and transmits the input information to the processor 503 through the input interface 502; the processor 503 processes the input information based on computer-executable instructions stored in the memory 504 to generate output information, The output information is temporarily or permanently stored in the memory 504, and then the output information is transmitted to the output device 506 through the output interface 505; the output device 506 outputs the output information to the outside of the device 500 for the user to use.
  • the device 500 may execute the steps in the above-mentioned order processing method of the present invention or may execute the steps in the above-mentioned order goods extraction method.
  • the processor 503 may be one or more central processing units (Central Processing Unit, CPU).
  • CPU Central Processing Unit
  • the CPU may be a single-core CPU or a multi-core CPU.
  • the memory 504 may be but not limited to one of random storage memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM), compact disk read only memory (CD-ROM), hard disk, etc. or Multiple.
  • RAM random storage memory
  • ROM read only memory
  • EPROM erasable programmable read only memory
  • CD-ROM compact disk read only memory
  • the memory 504 is used to store program codes. It can be understood that the functions of any or all modules provided by the embodiments of the present invention may be implemented by the central processor 503.

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Abstract

本发明公开了一种订单货物提取方法、订单处理方法及装置、设备和介质，所述订单货物提取方法，包括：在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息；采集提货者当前完成的动作信息；如果所述提货者当前完成的动作与所述需要完成的动作相匹配，则确定所述提货者对订单货物的提取。利用本发明实施例可实现提货者在提货过程中完成一定的动作从而实现提货，增强了提货过程的趣味性和仪式感，进而提升用户体验。

Description

订单货物提取方法、订单处理方法及装置、设备和介质
本申请要求2018年11月26日递交的申请号为2018114187825、发明名称为“订单货物提取方法、订单处理方法及装置、设备和介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及物流技术领域，尤其是涉及一种订单货物提取方法、订单处理方法及装置、设备和介质。
背景技术
目前，在团购网站上购买商品后，通过核销码来操作实现线下核销。如果是把商品买来送朋友，是直接把核销码发送给到朋友，朋友通过核销码去提货或享受服务，这种商品核销的过程已经成为一种固定模式，用户体验不佳。
发明内容
有鉴于此，本发明提出一种订单货物提取方法、订单处理方法及装置、设备和介质，用以解决商品核销的过程固定、枯燥导致用户体验不佳的技术问题。
第一方面，本发明提供一种订单货物提取方法，包括：
在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息；
采集提货者当前完成的动作信息；
如果所述提货者当前完成的动作与所述需要完成的动作相匹配，则确定所述提货者对订单货物的提取。
第二方面，本发明提供一种订单处理方法，包括：
在下单处理过程中，确定提货者需要完成的动作信息；
将所述提货者需要完成的动作信息添加到订单中。
第三方面，本发明提供一种订单货物提取装置，包括：
动作信息提供模块，用于在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息；
动作信息采集模块，用于采集提货者当前完成的动作信息；
订单提取模块，用于当所述提货者当前完成的动作与所述需要完成的动作相匹配时， 确定所述提货者对订单货物的提取。
第四方面，本发明提供一种订单处理装置，包括：
动作信息确定模块，用于在下单处理过程中，确定提货者需要完成的动作信息；
动作信息添加模块，用于将所述提货者需要完成的动作信息添加到订单中。
第五方面，本发明提供一种用于处理订单的设备，包括：
存储器，用于存储程序；
处理器，用于运行所述存储器中存储的所述程序，以执行如上所述的订单货物提取方法或者执行如上所述的订单处理方法。
第六方面，本发明提供一种计算机可读存储介质，其上存储有计算机程序指令，当所述计算机程序指令被处理器执行时执行如上所述的订单货物提取方法或者执行如上所述的订单处理方法。
本发明的实施例的订单货物提取方法、订单处理方法及装置、设备和介质，提货者在提货过程中需要完成一定的动作从而实现提货，增强了提货过程的趣味性和仪式感，进而提升用户体验。而且可以由下单者规定提货者在提货过程中需要完成的动作，增进下单者和提货者之间的情感。
附图说明
图1为本发明实施例的订单货物提取方法的流程示意图；
图2为本发明实施例的订单处理方法的流程示意图；
图3和图4为本发明实施例的订单处理过程中终端的交互界面示意图；
图5为本发明实施例的提货设备的结构示意图；
图6至图8为本发明实施例的订单处理过程中提货设备的交互界面示意图；
图9为本发明实施例的订单货物提取装置的结构示意图；
图10为本发明实施例的订单处理装置的结构示意图；
图11为本发明实施例的用于处理订单的设备的硬件结构示意图。
具体实施方式
以下结合附图及实施例，对本发明进行详细描述。应理解，所描述的具体实施例仅用于解释本发明，而并不用于限定本发明。文中的诸如第一、第二等用语仅用来对一个实体(或操作)与另一个实体(或操作)进行区分，而不表示这些实体(或操作)之间 存在任何关系或顺序；另外，文中的诸如上、下、左、右、前、后等表示方向或方位的用语，仅表示相对的方向或方位，而非绝对的方向或方位。在没有额外限制的情况下，由语句“包括”限定的要素，不排除在包括所述要素的过程、方法、物品或者设备中还存在其他要素。
为了解决现有技术问题，本发明实施例提供了一种订单货物提取方法、订单处理方法及装置、设备和介质。以下对本发明实施例所提供的订单货物提取方法进行详细描述。
本发明实施例提供一种订单货物提取方法，参考图1，该方法包括：
S101，在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息。
需要说明的是，在提取订单货物处理过程中，提醒提货者做出需要完成的动作信息以实现提货。比如，在显示界面上显示提货者需要做出的肢体动作的轮廓，以使提货者按照该轮廓做出肢体动作。
S102，采集提货者当前完成的动作信息。
S103，如果提货者当前完成的动作与提货者需要完成的动作相匹配，则确定提货者对订单货物的提取。
其中，提货者当前完成的动作与提货者需要完成的动作一致，可以看作提货者当前完成的动作与提货者需要完成的动作相匹配。
利用本发明提供的上述方案，提货者在提货过程中需要完成一定的动作从而实现提货，增强了提货过程的趣味性和仪式感，进而提升用户体验。另外，可以由下单者规定提货者在提货过程中需要完成的动作，增进下单者和提货者之间的情感。
在本发明的一个实施例中，提货者需要完成的动作包括：肢体动作任务和/或面部动作任务。
需要补充的是，提货者可以完成动作任务，还可以完成音频录入任务或者视频录入任务。
在本发明的一个实施例中，订单中还携带下单者在下单时完成的动作信息，提货者需要完成的动作与下单者在下单时完成的动作相对应。
需要补充的是，可以将订单携带的下单时的动作信息(即下单者在下单时做出的动作信息)与提货者在提货时完成的动作信息在一起提供给提货者和/或下单者。比如，将下单者做出的肢体动作图像与提货者做出的肢体动作图像合成一个图像，将该图像发送 给提货者和/或下单者。
利用本发明提供的上述方案，订单携带的下单时的动作信息是下单者在下单过程中做出的动作信息，提货者完成的动作信息与下单者在下单过程中做出的动作信息相对应，使得下单者和提货者在不同地理位置、不同时空、线上和线下交互，从而增强提货过程的趣味性和仪式感，进而提升用户体验。进一步地，如果货物是下单者向提货者赠送的礼物，通过这种提货方式可以传递出赠送礼物的心意，增进下单者和提货者之间的情感。
在本发明的一个实施例中，提货者需要完成的动作包括预定的第一肢体动作，下单者在下单时完成的动作包括预定的第二肢体动作，第一肢体动作与第二肢体动作拼合成预定图案。
比如，下单者做出了一半心的动作，提货者做出了另一半心的动作，这两半心拼合成一整个心的形状，说明提货者完成的手势动作与下单者完成的手势动作相对应。
在本发明的一个实施例中，下单者当前完成的动作与下单者需要完成的动作相匹配包括：下单者当前完成的动作与下单者需要完成的动作相同。比如，下单者做出了比心的动作，提货者也做出了同样的比心动作。
在本发明的一个实施例中，提供提货者需要完成的动作信息之前，方法还包括：
根据提货者的身份识别信息，向提货者提供提取订单货物的界面。
其中，提货者的身份识别信息包括：提货者的手机号和/或提货者的购物网站登录账号。根据提货者输入的身份识别信息，进入提供提取订单货物的界面。
利用本发明提供的上述方案，提货者输入自己熟悉的身份识别信息就可以进入提取订单货物的界面进行提货，不需要输入一串随机的提货码，使得提货非常方便、快捷。
在本发明的一个实施例中，订单货物提取方法还包括：播放与订单绑定的留言，该留言是下单者在下单过程中为提货者的留言。
本发明实施例提供一种订单处理方法，参考图2，该方法包括：
S201，在下单处理过程中，确定提货者需要完成的动作信息。
S202，将提货者需要完成的动作信息添加到订单中。
利用本发明提供的上述方案，将提货者需要完成的动作信息添加到订单中，提货者在提货过程中需要完成动作从而实现提货，增强了提货过程的趣味性和仪式感，进而提升用户体验。可以由下单者规定提货者在提货过程中需要完成的动作，增进下单者和提 货者之间的情感。
在本发明的一个实施例中，订单处理方法还包括：
为下单者提供下单者需要完成的动作信息；采集下单者当前完成的动作信息；如果下单者当前完成的动作与下单者需要完成的动作相匹配，则将下单者当前完成的动作信息添加到订单中。
需要说明的是，在下单处理过程中，提醒下单者做出需要完成的动作信息。比如，在显示界面上显示下单者需要做出的肢体动作的轮廓，以使下单者按照该轮廓做出肢体动作。下单者当前完成的动作与下单者需要完成的动作一致，可以看作下单者当前完成的动作与下单者需要完成的动作相匹配。
利用本发明提供的上述方案，通过将下单者完成的动作信息添加到订单中，提货者在提货时可以通过订单中携带的动作信息与下单者进行交互，使得下单者和提货者在不同地理位置、不同时空、线上和线下交互，从而增强提货过程的趣味性和仪式感，进而提升用户体验。进一步地，如果货物是下单者向提货者赠送的礼物，通过这种提货方式可以传递出赠送礼物的心意，增进下单者和提货者之间的情感。
在本发明的一个实施例中，为下单者提供下单者需要完成的动作信息之前，订单处理方法还包括：
为下单者提供多个选项，每一个选项包括一种预定的动作信息；根据下单者在多个选项中的选择结果，确定下单者需要完成的动作信息。
比如，为下单者提供两个选项，第一个选项包括：预定图案，当下单者做出的肢体动作与提货者做出的肢体动作拼合成该预定图案的形状时可以提货，或者下单者做出的肢体动作与提货者做出的肢体动作一致时可以提货；第二选项包括：预定的两个面部动作，当下单者做出的面部动作是预定的其中一个面部动作，提货者做出的面部动作是预定的另一个面部动作时，可以提货。
需要补充的是，在选择预定图案时，向下单者提供多个预定图案，比如，向下单者提供心形图案、方形图案和半圆形图案。
在选择预定面部动作时，向下单者提供多个面部动作。比如，向下单者提供大笑的表情、哭的表情、皱眉头的表情和挤眉弄眼的表情。另外，在采集面部动作时可以对采集的面部动作进行美颜。或者在采集的面部动作上加配饰，比如，在采集的人脸头像的双眼位置添加一个墨镜。
利用本发明提供的上述方案，可以为下单者提供多个选项，下单者可以根据自己的喜好或者提货者的喜好选择一个下单指定信息，从而满足了不同用户的需求，使得不同用户下单提货过程是不同的，丰富了用户下单提货的方式。
在本发明的一个实施例中，下单者需要完成的动作信息包括：肢体动作任务和/或面部动作任务。
需要说明的是，下单者需要完成的肢体动作任务是：下单者做出的肢体动作是一个形状。比如，下单者需要做出的手势是心的形状或一半心的形状。
下单者需要完成的面部动作任务是：下单者做出的面部动作与预定面部动作相符。比如，下单者需要做出大笑的表情。
需要补充的是，下单者除了需要完成的动作之外，还可以完成音频录入任务或者视频录入任务。
其中，下单者需要完成的音频录入任务是：下单者发出的语音内容是预定语音内容中的部分内容或全部内容。
下单者需要完成的视频录入任务是：下单者做出预定视频中的动作。如果预定视频中有语音，那么下单者除了做出预定视频中的动作之外，还需要说出预定视频中的语音内容。
在本发明的一个实施例中，下单者需要完成的动作包括预定的第一肢体动作，提货者需要完成的动作包括预定的第二肢体动作，第一肢体动作与第二肢体动作能够拼合成预定图案。
在本发明的一个实施例中，订单处理方法还包括：
将提货者的身份识别信息与订单绑定，提货者的身份识别信息用于供提货者打开提取订单货物的界面。
其中，提货者的身份识别信息包括：提货者的手机号和/或提货者的购物网站登录账号。
本发明提供的上述方案区别于现有技术的方案，现有技术的方案是：下单者下单后将提货码发送给提货者，提货者输入提货码提货。由于提货码是一串随机的数字，需要提货者一一输入，非常麻烦。而本发明提供的上述方案，提货者不需要输入一串随机的数字，而是输入自己熟悉的身份识别信息就可以进入提取订单货物的界面进行提货，使得提货非常方便、快捷。
在本发明的一个实施例中，订单处理方法还包括：
将下单者向提货者的留言与订单绑定，以使在提货过程中播放该留言。
利用本发明提供的上述方案，通过该留言可以向提货者传递下单者赠送礼物的心意，实现下单者向提货者的情感传递，从而增强下单者和提货者之间的情谊。
以下通过具体的实例，描述本发明实施例的可选的具体处理过程。需要说明的是，本发明的方案并不依赖于具体的算法，在实际应用中，可选用任何已知或未知的硬件、软件、算法、程序或其任意组合等来实现本发明的方案，只要是采用了本发明方案的实质思想，均落入本发明的保护范围。
(一)下单过程中执行的步骤包括：
1、下单者通过终端或自助购物设备上下单，为家人或朋友买下一份贴心的货物，该货物可以是食品、消耗品或者其他类型的商品。
2、将订单绑定家人或朋友的购物网站的身份标识(identification，ID)，比如将订单绑定家人或朋友的会员账号，该会员账号的用户会收到一条通知消息，该通知消息用于通知该用户去指定的提货设备提货。
3、终端或自助购物设备上显示两个人做出预定动作的轮廓，如图3所示，两个人的手势动作拼合成一个心形。下单者按照其中一个人的动作轮廓，完成该动作轮廓对应的动作。
4、终端或自助购物设备上的界面上显示采集的下单者当前完成的手势动作。如图4所示，若下单者当前完成的手势动作与预定图案中的其中一个人的动作轮廓一致，则将下单者当前完成的手势动作添加到订单中。
5、若下单者点击图4所示界面上的“按住说暗号”的按钮，则采集下单者给提货者的留言，将该留言与订单绑定，或者将该留言添加到订单中。
6、采集完下单者给提货者的留言后，支付订单。
(二)提货者可以在如图5所示的提货设备上提货，该提货设备的显示屏用于实现人机交互，其中提货设备在提货过程中执行的步骤包括：
1、提货设备扫描提货者的购物网站的会员账号对应的会员码，根据该会员码读取到该提货者有待提货的订单。
2、进入提取订单的界面，在该界面上提醒提货者完成需要做出的手势动作，如图6所示，显示提货者按照未被动作填充的动作轮廓，完成对应的动作。通过提货设备上的 摄像头采集提货者当前完成的手势动作。
3、当提货者当前完成的动作与未被动作填充的动作轮廓一致时，即图7所示的界面，则已经完成了手势验证取货，然后进入图8所示的界面，在该界面上显示已有60个朋友通过提货设备完成手势验证取货，而且在该界面上显示多个爱心。然后可以为提货者提供订单中的货物。
4、提货者的终端通过购物应用程序接收到下单者给提货者的留言，其中，该购物应用程序已通过提货者的会员账号登录。
5、向下单者发送已取货的通知。
与本发明实施例的订单处理方法相对应地，本发明还提供一种下单处理装置。
其中，参考图9，订单货物提取装置300包括：
动作信息提供模块301，用于在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息。
动作信息采集模块302，用于采集提货者当前完成的动作信息。
订单提取模块303，用于当提货者当前完成的动作与需要完成的动作相匹配时，确定提货者对订单货物的提取。
在本发明的一个实施例中，提货者需要完成的动作包括：肢体动作任务和/或面部动作任务。
在本发明的一个实施例中，订单中还携带下单者在下单时完成的动作信息，提货者需要完成的动作与下单者在下单时完成的动作相对应。
在本发明的一个实施例中，提货者需要完成的动作包括预定的第一肢体动作，下单者在下单时完成的动作包括预定的第二肢体动作，第一肢体动作与第二肢体动作拼合成预定图案。
在本发明的一个实施例中，提供提货者需要完成的动作信息之前，订单货物提取装置300还包括：
提货界面提供模块，用于根据提货者的身份识别信息，向提货者提供提取订单货物的界面。
与本发明实施例的订单处理方法相对应地，本发明还提供一种订单处理装置。
其中，参考图10，该订单处理装置400包括：
动作信息确定模块401，用于在下单处理过程中，确定提货者需要完成的动作信 息。
第一动作信息添加模块402，用于将提货者需要完成的动作信息添加到订单中。
在本发明的一个实施例中，订单处理装置400还包括：
动作信息提供模块，用于为下单者提供下单者需要完成的动作信息。
动作信息采集模块，用于采集下单者当前完成的动作信息。
第二动作信息添加模块，用于当下单者当前完成的动作与下单者需要完成的动作相匹配时，将下单者当前完成的动作信息添加到订单中。
在本发明的一个实施例中，为下单者提供下单者需要完成的动作信息之前，订单处理装置400还包括：
选项提供模块，用于为下单者提供多个选项，每一个选项包括一种预定的动作信息。
动作信息确认模块，用于根据下单者在多个选项中的选择结果，确定下单者需要完成的动作信息。
在本发明的一个实施例中，下单者需要完成的动作信息包括：肢体动作任务和/或面部动作任务。
在本发明的一个实施例中，下单者需要完成的动作包括预定的第一肢体动作，提货者需要完成的动作包括预定的第二肢体动作，第一肢体动作与第二肢体动作能够拼合成预定图案。
在本发明的一个实施例中，订单处理装置400还包括：
绑定模块，用于将提货者的身份识别信息与订单绑定，提货者的身份识别信息用于供提货者打开提取订单货物的界面。
本发明还提供一种用于处理订单的设备，该设备包括：
存储器，用于存储程序；
处理器，用于运行所述存储器中存储的所述程序，以执行本发明实施例所述的订单处理方法中的各步骤或者执行本发明实施例所述的订单货物提取方法中的各步骤。
本发明还提供一种计算机可读存储介质，其上存储有计算机程序指令，当所述计算机程序指令被处理器执行时实现本发明实施例所述的订单处理方法中的各步骤或者实现本发明实施例所述的订单货物提取方法中的各步骤。
应当指出，在上述实施例中，可以全部或部分地通过软件、硬件、固件或者其任意 组合来实现。当使用全部或部分地以计算机程序产品的形式实现，所述计算机程序产品包括一个或多个计算机程序指令。在计算机上加载或执行所述计算机程序指令时，全部或部分地产生按照本发明实施例所述的流程或功能。所述计算机可以是通用计算机、专用计算机、计算机网络、或者其他可编程装置。所述计算机程序指令可以存储在计算机可读存储介质中，或者从一个计算机可读存储介质向另一个计算机可读存储介质传输，例如，所述计算机程序指令可以从一个网站站点、计算机、服务器或数据中心通过有线(例如同轴电缆、光纤、数字用户线(DSL)或无线(例如红外、无线、微波等)方式向另一个网站站点、计算机、服务器或数据中心进行传输)。所述计算机可读取存储介质可以是计算机能够存取的任何可用介质或者是包含一个或多个可用介质集成的服务器、数据中心等数据存储设备。所述可用介质可以是磁性介质，(例如，软盘、硬盘、磁带)、光介质(例如，DVD)、或者半导体介质(例如固态硬盘Solid State Disk(SSD))等。
图11示出了能够实现根据本发明实施例的方法和设备的示例性硬件架构的结构图，例如本发明实施例的用于处理订单的设备。其中，设备500包括输入设备501、输入接口502、处理器503、存储器504、输出接口505、以及输出设备506。
其中，输入接口502、处理器503、存储器504、以及输出接口505通过总线510相互连接，输入设备501和输出设备506分别通过输入接口502和输出接口505与总线510连接，进而与设备500的其他组件连接。
具体地，输入设备501接收来自外部的输入信息，并通过输入接口502将输入信息传送到处理器503；处理器503基于存储器504中存储的计算机可执行指令对输入信息进行处理以生成输出信息，将输出信息临时或者永久地存储在存储器504中，然后通过输出接口505将输出信息传送到输出设备506；输出设备506将输出信息输出到设备500的外部供用户使用。
设备500可以执行本发明上述的订单处理方法中的各步骤或者可以执行上述的订单货物提取方法中的各步骤。
处理器503可以是一个或多个中央处理器(Central Processing Unit，CPU)。在处理器601或处理器701是一个CPU的情况下，该CPU可以是单核CPU，也可以是多核CPU。
存储器504可以是但不限于随机存储存储器(RAM)、只读存储器(ROM)，可擦除 可编程只读存储器(EPROM)、光盘只读存储器(CD-ROM)、硬盘等中的一种或多种。存储器504用于存储程序代码。可以理解，本发明实施例提供的任一模块或全部模块的功能可以用央处理器503实现。
本说明书的各个部分均采用递进的方式进行描述，各个实施例之间相同相似的部分互相参见即可，每个实施例重点介绍的都是与其他实施例不同之处。尤其，对于装置和系统实施例而言，由于其基本相似于方法实施例，所以描述的比较简单，相关之处可参见方法实施例部分的说明。

Claims (15)

  1. 一种订单货物提取方法，包括：
    在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息；
    采集提货者当前完成的动作信息；
    如果所述提货者当前完成的动作与所述需要完成的动作相匹配，则确定所述提货者对订单货物的提取。
  2. 根据权利要求1所述的方法，其中，所述提货者需要完成的动作包括：肢体动作任务和/或面部动作任务。
  3. 根据权利要求1所述的方法，所述订单中还携带下单者在下单时完成的动作信息，所述提货者需要完成的动作与所述下单者在下单时完成的动作相对应。
  4. 根据权利要求3所述的方法，其中，所述提货者需要完成的动作包括预定的第一肢体动作，所述下单者在下单时完成的动作包括预定的第二肢体动作，所述第一肢体动作与所述第二肢体动作拼合成预定图案。
  5. 根据权利要求1所述的方法，其中，提供所述提货者需要完成的动作信息之前，所述方法还包括：
    根据提货者的身份识别信息，向提货者提供提取订单货物的界面。
  6. 一种订单处理方法，包括：
    在下单处理过程中，确定提货者需要完成的动作信息；
    将所述提货者需要完成的动作信息添加到订单中。
  7. 根据权利要求6所述的方法，还包括：
    为下单者提供下单者需要完成的动作信息；
    采集下单者当前完成的动作信息；
    如果所述下单者当前完成的动作与所述下单者需要完成的动作相匹配，则将所述下单者当前完成的动作信息添加到订单中。
  8. 根据权利要求7所述的方法，其中，所述为下单者提供下单者需要完成的动作信息之前，所述方法还包括：
    为下单者提供多个选项，每一个选项包括一种预定的动作信息；
    根据下单者在所述多个选项中的选择结果，确定所述下单者需要完成的动作信息。
  9. 根据权利要求6所述的方法，其中，所述下单者需要完成的动作信息包括：肢体动作任务和/或面部动作任务。
  10. 根据权利要求6所述的方法，其中，所述下单者需要完成的动作包括预定的第一肢体动作，所述提货者需要完成的动作包括预定的第二肢体动作，所述第一肢体动作与所述第二肢体动作能够拼合成预定图案。
  11. 根据权利要求6所述的方法，其中，所述方法还包括：
    将所述提货者的身份识别信息与所述订单绑定，所述提货者的身份识别信息用于供提货者打开提取订单货物的界面。
  12. 一种订单货物提取装置，包括：
    动作信息提供模块，用于在提取订单货物过程中，提供订单中携带的提货者需要完成的动作信息；
    动作信息采集模块，用于采集提货者当前完成的动作信息；
    订单提取模块，用于当所述提货者当前完成的动作与所述需要完成的动作相匹配时，确定所述提货者对订单货物的提取。
  13. 一种订单处理装置，包括：
    动作信息确定模块，用于在下单处理过程中，确定提货者需要完成的动作信息；
    动作信息添加模块，用于将所述提货者需要完成的动作信息添加到订单中。
  14. 一种用于处理订单的设备，包括：
    存储器，用于存储程序；
    处理器，用于运行所述存储器中存储的所述程序，以执行如权利要求1至5中任一项所述的方法或者执行如权利要求6至11中任一项所述的方法。
  15. 一种计算机可读存储介质，其上存储有计算机程序指令，当所述计算机程序指令被处理器执行时如权利要求1至5中任一项所述的方法或者实现如权利要求6至11中任一项所述的方法。
PCT/CN2019/118679 2018-11-26 2019-11-15 订单货物提取方法、订单处理方法及装置、设备和介质 WO2020108324A1 (zh)

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