WO2020084789A1 - Système d'acceptation, procédé d'acceptation et programme - Google Patents

Système d'acceptation, procédé d'acceptation et programme Download PDF

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Publication number
WO2020084789A1
WO2020084789A1 PCT/JP2018/040003 JP2018040003W WO2020084789A1 WO 2020084789 A1 WO2020084789 A1 WO 2020084789A1 JP 2018040003 W JP2018040003 W JP 2018040003W WO 2020084789 A1 WO2020084789 A1 WO 2020084789A1
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WO
WIPO (PCT)
Prior art keywords
input
service
user
applicant
services
Prior art date
Application number
PCT/JP2018/040003
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English (en)
Japanese (ja)
Inventor
昇熙 李
浩史 小山田
貴浩 藤井
Original Assignee
楽天株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Application filed by 楽天株式会社 filed Critical 楽天株式会社
Priority to PCT/JP2018/040003 priority Critical patent/WO2020084789A1/fr
Priority to JP2019527259A priority patent/JP6599593B1/ja
Publication of WO2020084789A1 publication Critical patent/WO2020084789A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/14—Travel agencies

Definitions

  • the present invention relates to a reception system, a reception method, and a program.
  • Patent Document 1 describes a system that allows an applicant to input input items such as a guest's name and contact information when the applicant searches for an accommodation plan and reserves an accommodation facility.
  • the present invention has been made in view of the above problems, and an object thereof is to provide a reception system, a reception method, and a program capable of reducing the time and effort of the applicant's input when applying for a plurality of services. That is.
  • a reception system provides a selection reception unit that receives selection of a plurality of services by an applicant, and a service used by each of a plurality of users among the plurality of services. Overlapping inputs between services based on the service specifying means to specify, the input item specifying means to specify input items concerning the user of each service, the service used by each user, and the input item of each service Display control means for generating and displaying an input form capable of suppressing duplicated input of items.
  • a reception method includes a selection reception step of receiving selection of a plurality of services by an applicant, a service identification step of identifying a service used by each of a plurality of users among the plurality of services, and Based on the input item identification step that identifies the input items related to the user of the service, the service used by each user, and the input item of each service, it is possible to suppress duplicate input items that overlap between services.
  • a program according to the present invention is a selection receiving unit that receives selection of a plurality of services by an applicant, a service specifying unit that specifies a service used by each of a plurality of users among the plurality of services, and a use of each service.
  • An input form that can suppress duplicated input of duplicated items between services based on the input item identification means that identifies the input items related to each person, the service used by each user, and the input item of each service
  • the computer is caused to function as a display control means for displaying.
  • the display control means is characterized by generating and displaying an input form in which overlapping input items are grouped into one for each user.
  • the display control means for a user having a plurality of input items, displays an input form of each input item based on a predetermined priority of each input item. Characterize.
  • the display control means is configured to generate and display an input form in which information input to overlapping input items of another service is diverted for each service.
  • the display control means displays the input forms of each service in descending order of the number of users.
  • the display control means displays the input forms of each service in descending order of the number of input items.
  • the display control means is characterized by generating and displaying an input form in which information generated based on information input to another input item is input.
  • the service specifying means specifies that all of the plurality of users use all of the plurality of services.
  • the selection accepting unit accepts selection of three or more services by the applicant, and the service specifying unit allows all of the plurality of users to select all of the three or more services.
  • the feature is that it is specified when used.
  • the acceptance system further includes a designation acceptance unit that accepts designation of a service used by each user by the applicant, and the service identification unit includes each usage designated by the applicant.
  • the feature is that the service that the person uses is specified.
  • FIG. 3 is a functional block diagram showing an example of functions implemented by the reception system of Embodiment 1.
  • FIG. It is a figure which shows the data storage example of a service database. It is a figure which shows the data storage example of an applicant database. It is a figure which shows the data storage example of the display data of a reservation information input screen. It is a flowchart which shows an example of the process performed in a reception system.
  • FIG. 8 is a diagram showing a data storage example of display data according to the second embodiment. It is a flow figure showing an example of processing performed in a reception system of Embodiment 2. It is a figure which shows a mode that an applicant specifies the service which each user uses. It is a figure which shows a mode that an applicant specifies the service which each user uses. It is a figure which shows an example of the reservation information input screen of a modification (3). It is a figure which shows an example of the reservation information input screen of a modification (3). It is a functional block diagram of a modification (3).
  • Embodiment 1 an example of the first embodiment (hereinafter, referred to as the first embodiment) of the reception system according to the present invention will be described.
  • FIG. 1 is a diagram showing the overall configuration of the reception system.
  • the reception system S includes an applicant terminal 10 and a server 20, which are connected to a network N such as the Internet.
  • FIG. 1 shows only one applicant terminal 10 and one server 20, there may be a plurality of these.
  • the applicant terminal 10 is a computer operated by the applicant.
  • the applicant is the person who applies for the service used by the user.
  • a user is a person who uses the service.
  • Utilization means receiving a service and using the service.
  • An application is a procedure for using a service, for example, making a reservation, establishing a contract, or purchasing. In other words, the application is to send information such as the name of the user to the server 20 and to indicate the intention to use the service.
  • Applicant may be the same as the user or may be different from the user. That is, the applicant may apply for the service that he / she uses, or may apply for the other user.
  • a case will be described in which an applicant applies for a service used by a plurality of users and is also a part of the users. That is, the applicant applies for a service used by himself and his accompanying person.
  • the applicant terminal 10 is a mobile phone (including a smartphone), a mobile information terminal (including a tablet computer), a personal computer, or the like.
  • the applicant terminal 10 includes a control unit 11, a storage unit 12, a communication unit 13, an operation unit 14, and a display unit 15.
  • the control unit 11 includes at least one microprocessor.
  • the control unit 11 executes processing according to the programs and data stored in the storage unit 12.
  • the storage unit 12 includes a main storage unit and an auxiliary storage unit.
  • the main storage unit is a volatile memory such as a RAM
  • the auxiliary storage unit is a non-volatile memory such as a ROM, an EEPROM, a flash memory, or a hard disk.
  • the communication unit 13 is a communication interface for wired communication or wireless communication, and performs data communication via the network.
  • the operation unit 14 is an input device for the applicant to operate, and is, for example, a pointing device such as a touch panel or a mouse, a keyboard, or a button.
  • the operation unit 14 transmits the operation content of the applicant to the control unit 11.
  • the display unit 15 is, for example, a liquid crystal display unit, an organic EL display unit, or the like.
  • the display unit 15 displays an image according to an instruction from the control unit 11.
  • the server 20 is a server computer.
  • the server 20 includes a control unit 21, a storage unit 22, and a communication unit 23.
  • the physical configurations of the control unit 21, the storage unit 22, and the communication unit 23 may be the same as those of the control unit 11, the storage unit 12, and the communication unit 13, respectively.
  • the programs and data described as being stored in the storage units 12 and 22 may be supplied via the network N.
  • the hardware configuration of each computer described above is not limited to the above example, and various hardware can be applied. For example, even if a reading unit (for example, an optical disk drive or a memory card slot) for reading a computer-readable information storage medium or an input / output unit (for example, a USB port) for inputting / outputting data to / from an external device is included. Good.
  • the program or data stored in the information storage medium may be supplied to each computer via the reading unit or the input / output unit.
  • the travel reservation service is a service that supports the creation of an itinerary.
  • An itinerary is a trip plan, itinerary, or itinerary, and is composed of at least one service.
  • the service is a component of the itinerary and is an individual appointment during the trip.
  • the service is an individual travel product that is a target for reservation or purchase, and can also be an item that is a target for application.
  • Itinerary can include multiple types of services.
  • any type of service such as accommodation, transportation (transportation), rental car, activity (optional tour), restaurant, or tourist facility can be applied.
  • the accommodation facility is a facility such as a hotel, an inn, a guesthouse, a pension, or a private night.
  • the means of transportation is a means such as an aircraft, a train, a bus, or a ship.
  • a tourist facility is a facility such as an aquarium, zoo, theme park, park, temple, shrine, or stadium.
  • the top screen of the travel reservation service is displayed on the display unit 15.
  • the screen described below is displayed on the web browser will be described, but it may be displayed on the application of the travel reservation service.
  • FIG. 2 is a diagram showing an example of the top screen. As shown in FIG. 2, for example, on the top screen G1, input forms F10 to F14 for inputting search conditions for services and a button B15 for executing a search are displayed.
  • Search condition is a query used in the search, and you can enter arbitrary conditions.
  • the search condition may be a keyword, a numerical value selected from a plurality of predetermined numerical values, or attribute information such as a category.
  • the numerical value is a numerical value of a condition such as time, the number of people, or a budget.
  • the time may mean only the date (year, month, day) or the date and time including the date and time. Further, the time may indicate a specific point in time, or a rough period. The period may indicate a time zone on a certain day or a period extending over a plurality of days.
  • search conditions can be entered for each type of service such as hotels, airline tickets, rental cars, buses, activities, restaurants, and tourist facilities.
  • search conditions can be entered for each type of service such as hotels, airline tickets, rental cars, buses, activities, restaurants, and tourist facilities.
  • the process when the applicant selects “hotel” as the search target will be described as an example.
  • the applicant inputs a keyword such as an accommodation place in the input form F10.
  • the accommodation place does not have to be input by a keyword, and may be selected from a region list prepared in advance.
  • the check-in date is input to the input form F11
  • the check-out date is input to the input form F12.
  • the number of adults used is input to the input form F13, and the number of children used is input to the input form F14.
  • FIG. 3 is a diagram showing how a search is executed.
  • the top screens G1A and G1B of FIG. 3 for example, when the applicant inputs search conditions in the input forms F10 to F14 and selects the button B15, hotels satisfying the search conditions are searched.
  • the top screen G1B of FIG. 3 among the hotels in “Okinawa” entered in the input form F10, “July 1, 2018” to “July 2018,” entered in the input forms F11 and F12.
  • On the use date of "5th of a month” a hotel having a vacancy in the room for "two adults" and "one child” entered in the input forms F13 and F14 is searched.
  • a search result screen G2 showing the search result is displayed on the display unit 15.
  • the search condition used in the search is displayed on the input form F20 of the search result screen G2.
  • the applicant changes the search condition from the input form F20 and executes the search again.
  • the list L21 of the search result screen G2 displays the hotels hit by the search.
  • information such as the name of the hotel hit by the search, the image (not shown in FIG. 3), the rating of the applicant, and the price range is displayed.
  • a service detail screen G3 showing the details of the hotel is displayed on the display unit 15.
  • the applicant selects “hotel A” in the list L21, and the service detail screen G3 showing the page of “hotel A” is displayed on the display unit 15.
  • the name, rating, image, room name, and charge of "Hotel A" are displayed.
  • the applicant adds a hotel to the travel basket, assembles the itinerary, and then collectively reserves the services in the travel basket.
  • Travelbook is a list of services that are included in the itinerary and a list of services under consideration.
  • a travel basket is a temporary itinerary created prior to finalizing the itinerary (prior to completing the service reservation).
  • a travel basket is a concept similar to a shopping cart in electronic commerce. The applicant adds a plurality of types of services to the travel basket, plans an itinerary of his or her preference, and reserves these types of services.
  • a button B30 for adding the displayed hotel to the travel car is displayed on the service detail screen G3.
  • "Hotel A" displayed on the service detail screen G3 is added to the travel car, and the travel car screen is displayed on the display unit 15.
  • the applicant may add the service to the travel car without changing the time and the number of passengers entered in the search condition, or the time and the number of people entered in the search condition may be changed before changing the travel car. You may add services to.
  • FIG. 4 is a diagram showing an example of a travel car screen. As shown in FIG. 4, the service added to the travel car is displayed in the display area A40 of the travel car screen G4. In the first embodiment, since each service is added to the travel car after the number of users and the time of use are specified, the number of users and the time of use specified by the applicant are displayed in the display area A40.
  • the number of users is the same for each service added to the travel car, but the number of users may differ depending on the service, as in a modified example described later.
  • three services of an airline ticket, a hotel, and an activity are added to the travel car, and the number of users of these three services is all three.
  • the combination of three users is the same for each service, but the combination of users may be different depending on the service, as in a modified example described later.
  • three people who use an airline ticket, three people who use a hotel, and three people who use an activity are not a partial match but a complete match. Therefore, for example, there is no user who uses the hotel but does not use the activity, and all three use the airline ticket, the hotel, and the activity.
  • the service indicated by the button B400 is deleted from the travel basket.
  • a reservation information input screen for inputting reservation information required for service reservation is displayed on the display unit 15.
  • Reservation information includes information notified to the service provider, and includes personal information such as the user's name, date of birth, age, sex, address, and telephone number.
  • the reservation information can be referred to as a service reservation condition.
  • the service provider may be notified of all of the reservation information or only part of the reservation information.
  • the reservation information defines the input items for the user.
  • Input items are the components of reservation information, and are the types of information required when making a reservation.
  • the input items required to reserve the service are defined.
  • a flight ticket has a name, a date of birth, and a gender as input items.
  • a name, a date of birth, and a gender are defined as input items.
  • a name, height, and age category are defined as input items in the activity.
  • the age category is a category (age zone) of the age of the user.
  • the "adult” is 20 years old or older, and the “minor” is 13 years old or more and less than 20 years old.
  • school children are 6 years old and under 13 years old
  • “infants” are 1 year old and over 6 years old
  • “infants” are under 1 year old.
  • the number of input items for each service is three, but the number of input items may be arbitrary, may be one or two, or may be four or more. Further, the number of input items may be different for each service, for example, two input items may be defined for a certain service and four input items may be defined for another service.
  • the input items for the airline ticket and the hotel are completely duplicated, and for the activity, the input item of "name" is duplicated.
  • the reception system S of the first embodiment generates an input form capable of suppressing duplicated input of duplicated input items and displays it on the reservation information input screen.
  • FIG. 5 is a diagram showing an example of a reservation information input screen.
  • FIG. 5 shows the entire reservation information input screen G5, and a part of the reservation information input screen G5 of FIG. 5 is scrollably displayed on the display unit 15.
  • an input form for inputting the reservation information of the first user is displayed.
  • an input form F51A for inputting the name of the first user is displayed. Since the input items of the name are duplicated in the three services of the airline ticket, the hotel, and the activity, the three duplicated portions are combined into one, and only one input form F51A is displayed. That is, the input form F51A is an input form shared by the three services. As a result, the name of the first user would normally have to be input three times, whereas the reservation information input screen G5B requires only one input.
  • an input form F52A for inputting the birth date of the first user is displayed. Since the input items of the date of birth are duplicated in the two services of the airline ticket and the hotel, the two duplicated portions are combined into one, and only one input form F52A is displayed. That is, the input form F52A is an input form shared by the two services. As a result, originally, the birth date of the first user has to be input twice, but on the reservation information input screen G5B, only one input is required.
  • an input form F53A for inputting the gender of the first user is displayed. Since the input items of the date of birth are duplicated in the two services of the airline ticket and the hotel, in the first embodiment, the two duplicated portions are combined into one, and only one input form F53A is displayed. Has been done. That is, the input form F53A is an input form shared by the two services. As a result, the gender of the first user would normally have to be input twice, whereas the reservation information input screen G5B requires only one input.
  • An input form F54A for inputting the height of the first user is displayed in the display area A50A.
  • the input items for height are set only for the activities, and there is no particular overlap. Therefore, the input form F54A is not particularly organized, and is not shared by a plurality of services. In this way, the reservation information input screen G5B may display an input form dedicated to a specific service.
  • an input form F55A for inputting the age category of the first user is displayed.
  • the input item of "age category” is set only for the activity, and there is no particular overlap. Therefore, the input form F55A, like the input form F54A, is not particularly organized and is not shared by a plurality of services.
  • the age category to be entered in the input form F55A is calculated from the date of birth entered in the input form F52A, and the age category is automatically calculated. It is supposed to be entered.
  • the display area A50B an input form for entering the reservation information of the second user is displayed. Further, in the display area A50C, an input form for inputting reservation information of the third user is displayed. Since the input forms F51B to F55B and the input forms F51C to F55C are the same as the input forms F51A to F55A, respectively, description thereof will be omitted here. Note that, hereinafter, the display areas A50A to A50C are simply referred to as the display area A50 unless it is necessary to distinguish them. Similarly, with respect to each input form shown in FIG. 5, the letters of the alphabet at the end may be omitted and simply described as the input forms F51, F52, F53, F54, F55.
  • Reservation information for each service added to the travel basket is input, and when the applicant selects button B56, the reservation information input in each input form on the reservation information input screen G5 is transmitted to the server 20.
  • the server 20 Upon receiving the reservation information for each service, the server 20 transmits the reservation information to each service provider.
  • the server 20 may send all the reservation information to the service provider, or may send only a part of the reservation information to the service provider.
  • the system on the service provider side executes predetermined application processing to complete the service reservation.
  • the reception system S provides an input form in which the duplicated input items are collected for each user.
  • the reservation information By displaying the reservation information on the reservation information input screen G5, it is possible to reduce the time and effort required by the applicant to input a plurality of services.
  • FIG. 6 is a functional block diagram illustrating an example of functions implemented by the reception system S of the first embodiment.
  • the function realized by the server 20 and the function realized by the applicant terminal 10 will be described.
  • the server 20 implements a database storage unit 200, a selection receiving unit 201, a service specifying unit 202, an input item specifying unit 203, and a display control unit 204.
  • the database storage unit 200, the selection receiving unit 201, the service specifying unit 202, the input item specifying unit 203, and the display control unit 204 respectively include a database storage unit, a selection receiving unit, a service specifying unit, an input item specifying unit, and a display control unit. Is an example.
  • the database storage unit 200 is realized mainly by the storage unit 22.
  • the database storage unit 200 stores a database necessary for displaying the reservation information input screen G5.
  • the database storage unit 200 stores the service database DB1 and the applicant database DB2.
  • FIG. 7 is a diagram showing an example of data storage in the service database DB1.
  • the service database DB1 is a database that stores various kinds of information regarding services.
  • the service database DB1 stores a service ID that uniquely identifies a service, a service name, a type, basic information, and an input item.
  • the travel reservation service is taken as an example, and therefore the service name is, for example, an accommodation facility name, an aircraft flight name, a train name, a bus name, a rental car store name, an activity name, a restaurant name, or The name of the tourist facility.
  • the type of service is, for example, a type of accommodation facility, transportation, activity, restaurant, or tourist facility (type of service provider), and can also be referred to as a service attribute.
  • the basic information is basic information of the service, and is, for example, information such as location, contact information, price, or service content. The basic information is used as an index when searching.
  • At least one input item is defined for each service. Which input item is to be input may be determined in advance. For example, the service provider may specify the input item necessary for reserving his / her own service, or the administrator of the reception system S may specify the type of service. You may specify the input item for each.
  • the service database DB1 stores item names designated as input items.
  • items related to personal information such as “name”, “date of birth”, “gender”, “height”, and “age category” are given as an example, but any item can be designated as an input item.
  • the information for identifying the user may be information such as a nickname, a mail address, an account, a user ID, or a passport number, in addition to the name.
  • the data stored in the service database DB1 is not limited to the above example.
  • Arbitrary information may be stored in the service database DB1, for example, inventory information of each service may be stored, and may be referred to when searching.
  • the input item may not be related to the user, and the input items such as “departure time” and “arrival time” may be stored in the service database DB1.
  • FIG. 8 is a diagram showing an example of data storage in the applicant database DB2.
  • the applicant database DB2 is a database that stores various kinds of information regarding the applicant.
  • the applicant database DB2 stores an applicant ID that uniquely identifies the applicant, an applicant name, and travel car data.
  • the travel car data is data indicating the contents of the travel car.
  • travel car data is data that indicates the services that the applicant has added to the travel car.
  • the travel car data stores the service ID of the service added to the travel car, the usage time, and the number of users.
  • the usage time is the time specified by the applicant when the service is added to the travel basket. As described above, the usage time may be only the date or the date and time.
  • the number of users is the number specified by the applicant when the service is added to the travel car. The number of users may be the number of people in each category such as adults and children, or may be the number of people who do not particularly consider the categories.
  • the information stored in the travel car data is not limited to the above example.
  • the condition may be stored.
  • the data stored in the applicant database DB2 is not limited to the above example.
  • the applicant database DB2 may store data indicating the history of reservations made by the applicant.
  • the data may include reservation information input by the applicant at the time of reservation.
  • the data stored in the database storage unit 200 is not limited to the above example.
  • the database storage unit 200 may store an item database that defines input items of reservation information.
  • a calculation formula for calculating reservation information may be stored in the item database.
  • "age category” can be calculated from “date of birth” or “full age”
  • the formula for calculating "age category” from "date of birth” or “full age” is defined in the item database.
  • Good for example, since “full age” can be calculated from “date of birth”, a calculation formula for calculating “full age” from “date of birth” may be defined in the item database.
  • the selection receiving unit 201 is realized mainly by the control unit 21.
  • the selection receiving unit 201 receives selection of a plurality of services by the applicant.
  • the selection accepting unit 201 is realized by the server 20, and therefore the selection accepting unit 201 accepts the service selection by receiving the service ID of the service selected by the applicant from the applicant terminal 10.
  • the applicant terminal 10 may transmit the service ID of the selected service each time the applicant selects a service, or when the applicant performs a predetermined operation, the plurality of selected terminals are selected.
  • the service IDs of the respective services may be collectively transmitted at one time.
  • the button B41 on the travel car screen G4 is selected, the travel car data is transmitted from the applicant terminal 10 to the server 20, so the selection receiving unit 201 causes the selection car 201 to show the contents of the travel car. By receiving the data, the selection of a plurality of services is accepted.
  • the selection receiving unit 201 receives the selection of three or more services by the applicant.
  • the selection receiving unit 201 receives selection of three services such as an airline ticket, a hotel, and an activity.
  • the number of services selected by the applicant may be arbitrary, and may be one, two, or four or more, for example.
  • the service specifying unit 202 is realized mainly by the control unit 21.
  • the service specifying unit 202 specifies a service used by each of a plurality of users, among a plurality of services.
  • the service identifying unit 202 identifies which user uses which service.
  • the service specifying unit 202 specifies a user who uses each of the plurality of services.
  • the service specifying unit 202 specifies the correspondence relationship between each of the plurality of services and each of the plurality of users.
  • the service specifying unit 202 specifies that all of the plurality of users use all of the plurality of services. That is, the service specifying unit 202 specifies that all users will use all the selected services. In other words, the service identifying unit 202 identifies that each of the plurality of services is used by all users. In the first embodiment, since the number of users is shown in the travel car data, the service identifying unit 202 determines that all users of the number of users shown in the travel car data are in the plurality of services added to the travel car. Specify to use all.
  • the service specifying unit 202 specifies that all of the plurality of users use all of the three or more services.
  • the service identifying unit 202 identifies that all three users use all three services such as airline tickets, hotels, and activities.
  • the input item identification unit 203 is realized mainly by the control unit 21.
  • the input item identification unit 203 identifies an input item regarding the user of each service. Since the relationship between the service and the input item is stored in advance in the data storage unit, the input item identification unit 203 identifies the input item associated with each service. In the first embodiment, since the input items of each service are defined in the service database DB1, the input item specifying unit 203 specifies the input items of each service by referring to the service database DB1.
  • the display control unit 204 is realized mainly by the control unit 21.
  • the display control unit 204 generates and displays an input form capable of suppressing duplicated input of duplicated input items between services based on the services used by each user and the input items of each service.
  • the service used by each user is specified by the service specifying unit 202.
  • the input item of each service is specified by the input item specifying unit 203.
  • Input items that overlap between services are input items that overlap for each of multiple services.
  • the input item concerned is an input item which overlaps between services.
  • Duplication means that the names of the input items of the plurality of services match. In other words, duplication means that the name of each input item of a plurality of services is the same.
  • the input item name may have a typographical fluctuation, so an attribute may be set for the input item so that the typographical fluctuation can be absorbed.
  • the attributes may be described as "name” or "name”, or the same word may be described in Japanese kanji or hiragana.
  • the input item may be set with an ID instead of a name. In this case, the same input item ID corresponds to duplication.
  • -Duplicate input means inputting the same information multiple times.
  • inputting the same information into each of the input forms of a plurality of input items that overlap each other corresponds to duplicate input.
  • the ability to prevent duplicate input means avoiding duplicate input, preventing duplicate input, or preventing duplicate input. That is, reducing the number of input times compared to the case of performing duplicate input corresponds to suppressing duplicate input.
  • duplicated input can be suppressed by performing the input only once regardless of the duplication of input items.
  • the input form is an image for inputting and transmitting information, such as a text box, pull-down menu, radio button, or check box.
  • information such as a text box, pull-down menu, radio button, or check box.
  • arbitrary information can be input, for example, text, a numerical value, or a symbol may be input, or information may be selected from a plurality of options.
  • Generating an input form means determining the arrangement of the input form, determining the type or mode of the input form, making the input form displayable on the reservation information input screen G5, or the reservation information input screen. This is to describe a tag indicating an input form in the display data of G5.
  • the display control unit 204 generates and displays an input form in which duplicate input items are grouped into one for each user. For example, if the input items are duplicated in n (n is an integer of 2 or more) services, the display control unit 204 displays only one input form of the input items, instead of displaying n input forms. Let It can be said that the one input form is a shared input form for n services.
  • the number of input forms per user may be determined according to the number of input items. For example, if there is only one input item, there will be one input form per user, and if there are k input items (k is an integer of 2 or more), there will be k input forms per user. It becomes an individual.
  • the display control unit 204 associates and displays each of the plurality of users and at least one input form.
  • the display control unit 204 displays only one input form for input items that do not overlap. Since the input item is not duplicated, it is not shared by n services, and can be said to be an input form dedicated to the service associated with the input item.
  • the display control unit 204 generates the display data DT of the reservation information input screen G5 and transmits the display data DT to the applicant terminal 10.
  • FIG. 9 is a diagram showing a data storage example of the display data DT of the reservation information input screen G5.
  • the data storage example is shown in a table format for easy understanding, but the display data DT may be any data for displaying a screen on the applicant terminal 10, for example, HTML data or XML data. It is possible to apply various types of data such as.
  • the display control unit 204 Since the reservation information input screen G5 has contents according to the contents of the travel car, the display control unit 204 generates the display data DT of the reservation information input screen G5 based on the travel car data. In other words, the display control unit 204 determines the layout of the reservation information input screen G5 based on the travel car data.
  • the display control unit 204 refers to the travel car data and identifies the number of users of the service added to the travel car.
  • the display control unit 204 assigns titles to the services identified by the service identifying unit 202 by the number of users.
  • the title is a name such as "Adult 1", “Adult 2", "Child 1" displayed on the reservation information input screen G5.
  • the display control unit 204 gives the title, the item name, and the identification information of the input form to each user, and generates the display data DT.
  • the input form identification information is information for identifying the input form in the reservation information input screen G5, and is the name of the input form.
  • the identification information of the input form may be issued according to an arbitrary rule.
  • the display control unit 204 stores an item for which a calculation formula is defined in the display data DT in association with the calculation formula to the input form of the item. For example, when the “birth date” item and the “age category” item are specified, the display control unit 204 displays the calculation formula for calculating the “age category” from the “birth date” as display data. Store in DT. Further, for example, when the “birth date” item and the “full age” item are specified, the display control unit 204 displays a calculation formula for calculating the “full age” from the “birth date” in the display data DT. To store.
  • the display data DT may include a script in which a predetermined command is described, or the script may be managed separately from the display data DT and the script may be executed by an external call.
  • the above formula may be described in the script, or the title, item name, and identification information of the input form shown in the display data DT may be described.
  • the information included in the display data DT is not limited to the above example.
  • the display data DT need only include information for displaying the reservation information input screen G5, and may include, for example, information such as the service ID and service name of the service to be reserved.
  • the arrangement order of the input forms may be set in order of name or randomly, but in the first embodiment, the display control unit 204 displays the input form of each input item for the user having a plurality of input items. , Are displayed based on a predetermined priority of each input item.
  • Priority is the order of arrangement on the reservation information input screen G5, and is the order of arrangement or display of input forms.
  • the left side may have a higher rank and the right side may have a lower rank, or the right side may have a higher rank and the left side may have a higher rank.
  • the rank may be lower.
  • the priority order is set in the database storage unit 200.
  • the name is the highest, and the priority order is determined in the order of birth date, sex, height, and age group.
  • the display control unit 204 determines the order of the input form of each input item based on the priority order defined in the database storage unit 200. That is, the display control unit 204 determines the layout of the input form of each input item such that the numerical value indicating the priority of each input item is in ascending order.
  • the display control unit 204 since there is an input item that can be calculated from “date of birth” such as “age category”, the display control unit 204 has information generated based on information input to other input items. Generate and display the input form in which is input. In other words, the display control unit 204 generates and displays the input form in which the information input in the other input items is diverted.
  • the information input to the other input items is not used as it is, but the information to be input is calculated based on the information input to the other input items.
  • the display control unit 204 stores the calculation formula required for the calculation in the display data DT in association with the input form. If there is a relationship between "age category" and "date of birth”, the formula for calculating the age group based on the current date and time of birth and the category to which the age group belongs among multiple categories is displayed in the input form. Associated. It is assumed that this calculation formula is stored in the database storage unit 200 in advance.
  • the data storage unit 100 is realized mainly by the storage unit 12.
  • the data storage unit 100 stores data necessary for displaying the reservation information input screen G5.
  • the data storage unit 100 stores the display data DT will be described.
  • the applicant terminal 10 Upon receiving the display data DT from the server 20, the applicant terminal 10 records the display data DT in the data storage unit 100.
  • the data storage example of the display data DT is as described above.
  • the data stored in the data storage unit 100 is not limited to the above example.
  • the data storage unit 100 may store the applicant ID of the applicant who operates the applicant terminal 10.
  • the data storage unit 100 may store travel car data. In this case, it is assumed that the travel car data in the data storage unit 100 and the travel car data in the applicant database DB2 are consistent with each other.
  • the display control unit 101 is realized mainly by the control unit 11.
  • the display control unit 101 displays the reservation information input screen G5 on the display unit 15 based on the display data DT.
  • the display control unit 101 displays the reservation information input by the applicant in each input form on the reservation information input screen G5.
  • the display control unit 101 executes the script described in the display data DT, and generates the reservation information based on the reservation information input to the other input items.
  • the display control unit 101 since the calculation formula is stored in the "age category" of the display data DT, the display control unit 101 calculates the calculation formula when the birth date is input in the "date of birth” input form F52. Based on, the age group is acquired and displayed on the input form F53.
  • FIG. 10 is a flowchart showing an example of processing executed in the reception system S.
  • the processing illustrated in FIG. 10 is executed by the control units 11 and 21 operating according to the programs stored in the storage units 12 and 22, respectively.
  • the processing described below is an example of processing executed by the functional blocks shown in FIG.
  • the storage unit 12 of the applicant terminal 10 stores the travel car data.
  • the applicant terminal 10 displays the travel car screen G4 (FIG. 4) on the display unit 15 based on the travel car data.
  • the process shown in FIG. 10 is executed when the button B41 on the travel car screen G4 is selected.
  • the control unit 11 transmits the travel car data stored in the storage unit 12 to the server 20 (S101).
  • the applicant ID stored in the storage unit 12 is also transmitted.
  • the control unit 21 receives the travel car data (S102). Since the service IDs of the plurality of services selected by the applicant are stored in the travel car data, here, by receiving the travel car data, it is possible to accept the selection of the plurality of services by the applicant. Become.
  • the transmission of the travel car data in S101 may be omitted.
  • the control unit 21 refers to the travel car data stored in the travel car database.
  • the control unit 21 identifies the service used by each of the plurality of users based on the travel car data (S103). In S103, the control unit 21 identifies the service used by each user based on the combination of the service ID and the number of users stored in the travel car data.
  • the control unit 21 identifies the input items of the service used by each user based on the travel car data and the service database DB1 (S104). In S104, the control unit 21 refers to the service ID record stored in the travel car data in the service database DB1. The control unit 21 identifies the input item of the service added to the travel car based on the record.
  • the control unit 21 inputs, based on the service identified in S103 and the input items identified in S104, the duplicated input items into one for each user based on the priority of each input item.
  • a form is generated (S105).
  • the control unit 21 compares the names of the input items specified in S104, and determines whether or not there are duplicate input items specified in S104. For the input items determined to overlap, the control unit 21 sets one input form instead of setting a plurality of input forms.
  • the control unit 21 determines the arrangement of the input forms in one user so that the input items are arranged in descending order of priority, and generates the display data DT of the reservation information input screen G5.
  • control unit 21 when the “date of birth” and the “age category” are included as input items, the control unit 21 includes the calculation formula in the display data DT. Then, when the "birth date” input form is input, the control unit 21 generates a script for calculating the age group based on the calculation formula and includes it in the display data DT.
  • the control unit 21 transmits the display data DT generated in S105 to the applicant terminal 10 (S106).
  • the control unit 11 displays the reservation information input screen G5 on the display unit 15 (S107).
  • the control unit 11 receives the reservation information input by the applicant based on the detection signal of the operation unit 14 (S108).
  • the reservation information input by the applicant is temporarily recorded in the storage unit 12.
  • the control unit 11 executes the script, calculates the "age classification” value, and inputs the value into the input form.
  • the control unit 11 determines whether or not the button B54 is selected based on the detection signal of the operation unit 14 (S109). If it is not determined that the button B54 is selected (S109; N), the process returns to S108.
  • the control unit 11 determines whether the reservation information is input to all the input forms in the reservation information input screen G5 (S110). Since each input form and the input reservation information are held in association with the storage unit 12, in S110, the control unit 11 determines whether there is an input form to which no reservation information is associated. To judge.
  • the control unit 11 transmits the reservation information input in each input form to the server 20 (S111). Since the reservation information input in each input form is stored in the storage unit 12, the control unit 11 transmits the reservation information stored in the storage unit 12 to the server 20.
  • the control unit 21 executes the reservation process for each service added to the travel car (S114), and this process ends.
  • the control unit 21 transmits the reservation information to the service provider of each service to be reserved.
  • the control unit 21 may transmit only the attribute information such as gender without transmitting the name for services that do not need to transmit the name.
  • an input form capable of suppressing duplicated input of duplicated input items between services is generated and displayed on the reservation information input screen G5.
  • the applicant is prevented from inputting the same information many times, and the number of times of input is reduced. Therefore, when applying for a plurality of services, the input work of the applicant can be reduced.
  • it is not necessary to input the same information many times it is not necessary for the applicant terminal 10 to execute the acceptance processing of the same information, and the processing load on the applicant terminal 10 can be reduced.
  • the number of input forms can be reduced by generating an input form in which duplicate input items are grouped into one for each user and displaying the input form on the reservation information input screen G5.
  • the time and effort of the applicant can be effectively reduced.
  • the screen is small like a smartphone
  • the display space is limited, but by reducing the number of input forms, the display space can be validated and a user-friendly user interface can be provided.
  • the number of input forms to be generated can be reduced and the processing load of the server 20 can be reduced.
  • the amount of information of the input form included in the display data DT can be reduced by reducing the number of input forms for inputting the same information, the communication load of the network N and the memory usage of the applicant terminal 10 are reduced. be able to.
  • the input form of each input item is displayed based on the priority order, and the input form of important contents can be input first. Therefore, it is possible to prevent the applicant from making an erroneous input and prevent the reservation from being made with incorrect contents.
  • FIG. 11 is a diagram showing an example of the reservation information input screen G5 of the second embodiment.
  • the contents of the travel basket are the same as those described with reference to FIG. 4 of the first embodiment.
  • the reservation information input screen G5 of the second embodiment displays an input form for inputting reservation information of each user for each service added to the travel car.
  • the display area A60 an input form for inputting flight ticket reservation information is displayed.
  • the display area A60 is a display area A60A for inputting reservation information of a first user, a display area A60B for inputting reservation information of a second user, and reservation information of a third user.
  • the display area A60C for performing is included. That is, in the display area A60, the area for displaying the input form is divided for each airline ticket user.
  • input forms F600A, F601A, and F602A for inputting each of the first user's name, date of birth, and gender are displayed.
  • input forms F600B, F601B, F602B for inputting the name, date of birth, and sex of the second user are displayed.
  • input forms F600C, F601C, F602C for inputting the name, the date of birth, and the sex of the third user are displayed.
  • the display area A61 an input form for entering hotel reservation information is displayed.
  • the display area A61 is a display area A61A for inputting reservation information of a first user, a display area A61B for inputting reservation information of a second user, and reservation information of a third user.
  • the display area A61C for performing is included. That is, in the display area A61, the area for displaying the input form is divided for each user of the hotel.
  • input forms F610A, F611A, and F612A for inputting each of the first user's name, date of birth, and gender are displayed.
  • input forms F610B, F611B, F612B for inputting each of the name, the date of birth, and the sex of the second user are displayed.
  • input forms F610C, F611C, and F612C for inputting the name, the date of birth, and the sex of the third user are displayed.
  • the display area A62 an input form for entering activity reservation information is displayed.
  • the display area A62 is a display area A62A for inputting reservation information of a first user, a display area A62B for inputting reservation information of a second user, and reservation information of a third user.
  • the display area A62C for performing is included. That is, in the display area A62, the area for displaying the input form is divided for each user of the activity.
  • input forms F620A, F621A, F622A for inputting each name, height, and age of the first user are displayed.
  • input forms F620B, F621B, F622B for inputting each of the name, height, and age of the second user are displayed.
  • input forms F620C, F621C, F622C for inputting each of the name, height, and age of the third user are displayed.
  • the input forms F600A to F600C will be simply referred to as the input form F600 when there is no particular need to distinguish them.
  • other input forms shown in FIG. 11 may be simply referred to as input forms F601, F602, F610, F611, F612, F620, F621, F622 by omitting the alphabetical symbols at the end.
  • the applicant can make a service reservation by inputting the reservation information into each of the input forms in the display areas A60 to A62 and selecting the button B63.
  • the reservation information may be input in any order, but here, the case where the reservation information is input in order from the top of the reservation information input screen G5 will be described as an example.
  • FIGS. 12 to 14 are diagrams showing how reservation information is input. It should be noted that reference numerals not specifically referred to in FIGS. 12 to 14 are omitted. As shown in the reservation information input screen G5A of FIG. 12, the applicant inputs the text indicating the name of the first user of the airline ticket into the input form F600A.
  • the corresponding name is input to each of the input form F610A and the input form F610A as shown in the reservation information input screen G5B. That is, the name of the first user of the airline ticket is used as the name of the first user of the hotel and the name of the first user of the activity. As a result, the name of the first user would normally have to be input three times, but the reservation information input screen G5 of the second embodiment requires only one input.
  • the applicant inputs a numerical value indicating the date of birth of the first user of the airline ticket in the input form F601A.
  • the birth date is input in the input form F611A as shown in the reservation information input screen G5D. That is, the date of birth of the first user of the airline ticket is used as the date of birth of the first user of the hotel.
  • the age group of the first user is automatically input as shown in the input form F622A of the reservation information input screen G5D. It As a result, originally, the birth date of the first user must be input twice and the age group must also be input. On the reservation information input screen G5 of the second embodiment, only one input is required. It is like this.
  • the applicant inputs the gender of the first user of the airline ticket in the input form F602A.
  • the gender is input to the input form F612A as shown in the reservation information input screen G5F. That is, the gender of the first user of the airline ticket is used as the gender of the first user of the hotel.
  • the sex of the first user has to be input twice, but the reservation information input screen G5 of the second embodiment requires only one input.
  • the name, date of birth, and gender information entered in the ticket are diverted to hotels and activities.
  • the applicant may first input the reservation information of the hotel or the activity.
  • the reservation information input by the applicant is diverted to another service. For example, when the applicant inputs the first name of the hotel in the input form F610A, the name is diverted to each of the input form F600A and the input form F620A.
  • the reception system S diverts the information input to the overlapping input items of other services when the input items of the plurality of services added by the applicant to the travel car overlap. , When applying for multiple services, the applicant's input work is reduced. Hereinafter, the details of the configuration will be described.
  • the functional blocks of the second embodiment are the same as those of the first embodiment (FIG. 6), but the details of the display control unit 204 are different from those of the first embodiment.
  • the display control unit 204 according to the second embodiment generates and displays an input form in which the information input to the overlapping input items of other services is diverted for each service.
  • Diversion is to use the entered information.
  • the diversion is to input information already input to one input form to another input form as it is. For example, if the input item of the first service and the input item of the second service are duplicated, the reservation information input to the first input form of the input item of the first service is , Is used for the second input form of the input item of the second service.
  • the display control unit 204 of the second embodiment generates the display data DT and transmits it to the applicant terminal 10, but the data structure of the display data DT is different from that of the first embodiment.
  • FIG. 15 is a diagram showing a data storage example of the display data DT of the second embodiment.
  • the display data DT since the input form is displayed for each service, the display data DT stores the input form information for each service.
  • the display data DT stores a service ID, a service name, and input form information.
  • the display control unit 204 specifies the service ID, the number of users, and the input item of the service added to the travel car, as in the first embodiment.
  • the display control unit 204 gives titles as many as the number of users, gives titles, item names, and identification information of the input form to each service, and generates display data DT. Note that the items for which the calculation formulas are defined are similar to the first embodiment in that the calculation formulas are associated.
  • the service ID, the service name, the title, the item name, and the identification information of the input form shown in the display data DT may be described.
  • the script may describe a command to acquire the information input in one input form and input the information in another input form.
  • the script may include a command that diverts information between input forms of overlapping input items (for example, the same item name).
  • the display control unit 101 of the applicant terminal 10 executes the script of the display data DT and executes the process of diverting the information input to the overlapping input items. For example, when the reservation information is input to the input form of a certain service, the display control unit 101 determines, based on the display data DT, whether or not there are input items that overlap with other services. The display control unit 101 diverts the input reservation information when there are overlapping input items.
  • the display control unit 101 determines whether or not the “name” input form exists in another service. .
  • the display control unit 101 diverts the entered name of the user when the input form of “name” exists in another service.
  • FIG. 16 is a flowchart showing an example of processing executed in the reception system S of the second embodiment. As shown in FIG. 16, in the second embodiment, some of the processing is the same as that of the first embodiment, but the processing of generating the display data DT and the like are different from those of the first embodiment.
  • S201 to S204 are the same as S101 to S104, respectively.
  • the control unit 21 determines, for each service, an input item in which another service is duplicated, based on the service specified in S203 and the input item specified in S204.
  • the display data DT of the reservation information input screen G5 is generated so that the input form that diverts the information input to is displayed (S205).
  • the control unit 21 compares the names of the input items specified in S204, and determines whether or not there are duplicate input items specified in S204. For the input items determined to overlap, the control unit 21 writes a script so as to divert the input information to each other, and generates the display data DT of the reservation information input screen G5. Further, when the “date of birth” and the “age category” are included as input items, the control unit 21 includes the calculation formula in the display data DT. Then, when the "birth date” input form is input, the control unit 21 generates a script for calculating the age group based on the calculation formula and includes it in the display data DT.
  • the subsequent S206 to S208 are the same as S106 to S108.
  • the control unit 21 determines whether or not there are overlapping input items (S209).
  • the process of S209 is executed by the script of the display data DT.
  • the control unit 21 determines whether or not there is an input item having the same name as the input item for which the reservation information has been input.
  • the control unit 21 diverts the reservation information input in S208 to the input form of the duplicate input items (S210).
  • the process of S210 is executed by the script of the display data DT.
  • the control unit 21 inputs the reservation information into the input form of the input item having the same name as the input item to which the reservation information is input.
  • the subsequent S211 to S214 are the same as S109 to S112.
  • an application is created for each service by generating an input form in which information input in overlapping input items of another service is diverted and displaying it on the reservation information input screen G5. Since it is possible to prevent the person from inputting the same information many times and the number of times of input is reduced, it is possible to reduce the time and effort for the applicant to input when applying for a plurality of services. Moreover, since it is not necessary to input the same information many times, it is not necessary for the applicant terminal 10 to execute the acceptance processing of the same information, and the processing load on the applicant terminal 10 can be reduced. In addition, since the script executed on the applicant terminal 10 side executes the process of diverting the input information, the processing load of the server 20 can be reduced when the input information is diverted.
  • the order of services on the reservation information input screen G5 of the second embodiment may be any order, but if the number of users differs depending on the service, the applicant makes a reservation in order from the top. Since information is often input, it is possible to input data more efficiently by arranging in order of the number of users. When the number of users differs depending on the service, the applicant is allowed to specify which service is used by which user, as in a modification (3) described later.
  • the display control unit 204 of this modification may display the input forms of each service in descending order of the number of users. That is, the display control unit 204 sets the arrangement order of the input forms of each service so that the number of users is in descending order.
  • Alignment order means the layout order or display order of input forms. Here, since the input forms are arranged vertically, the order is higher at the top and lower at the bottom. If you want to display the input forms side by side, the left side may be first and the right side may be later, or the right side may be earlier and the left side may be later. The order may be later.
  • Setting the sort order means determining the sort order, displaying the input form of each service arranged based on the decided sort order, or making a reservation in which the input form of each service is arranged in the decided sort order. This is to generate the display data DT of the information input screen G5. For example, if the number of airline tickets used is three, the number of hotels used is two, and the number of activities used is five, the display control unit 204 sets the order of activities, airline tickets, and hotels. Set the order of input forms for each service.
  • the modified example (1) by setting the order of the input forms of each service in descending order of the number of users, it is possible to input a large amount of reservation information at an earlier stage. Therefore, the input by the applicant can be made efficient, and a user-friendly user interface can be provided. Since the input by the applicant becomes more efficient, the number of times the applicant terminal 10 accepts the input is reduced, so that the processing load on the applicant terminal 10 can be reduced.
  • the display control unit 204 may display the input form of each service in descending order of the number of input items.
  • the display control unit 204 specifies the input item of each service and acquires the number of input items of each service as described in the embodiment.
  • the display control unit 204 sets the arrangement order of the input forms of each service so that the acquired input items are in descending order.
  • the display control unit 204 sets the order of the hotel, the activity, and the airline ticket. Set the order of input forms for each service.
  • the modified example (2) by setting the arrangement order of the input forms of each service in order of the number of input items, it is possible to input information of many items at an early stage. Therefore, the input by the applicant can be made efficient, and a user-friendly user interface can be provided. Since the input by the applicant becomes more efficient, the number of times the applicant terminal 10 accepts the input is reduced, so that the processing load on the applicant terminal 10 can be reduced.
  • 17 to 18 are diagrams showing how an applicant specifies a service to be used by each user.
  • the case where the number of passengers of the airline ticket and the hotel is three and the number of passengers of the activity is two will be described. In this case, it is not possible for the system side to specify which of the three users will use the activity, and thus the user may be designated on the reservation information input screen G5.
  • the display control unit 204 generates the display data of the reservation information input screen G5 of FIG. 17 based on the services stored in the travel car data and the number of users of each service.
  • the number of users is the maximum number of users of the services added to the travel car data. For example, in the display area A70A, an input form F71A for inputting the name of the first user and an input form F72A for inputting the service used by the first user are displayed.
  • an input form F71B for inputting the name of the second user and an input form F72B for inputting the service used by the second user are displayed.
  • an input form F71C for inputting the name of the third user and an input form F72C for inputting the service used by the third user are displayed.
  • the display areas A70A to A70C will be simply referred to as the display area A70 unless it is necessary to distinguish them.
  • the input forms F71A to F71C and F72A to F72C may be simply referred to as the input forms F71 and F72.
  • the applicant inputs the name of each user into the input form F71 and the service used by each user into the input form F72.
  • the first user “Yamada Taro” uses an airline ticket and a hotel, and does not use activities.
  • the second user “Yamada Ryoko,” uses airline tickets, hotels, and activities.
  • the third user “Yamada Kazuo,” uses airline tickets, hotels, and activities.
  • the reservation information input screen G5 is switched to input the input items other than the name.
  • This screen may have the layout as in the first embodiment or the layout as in the second embodiment.
  • FIG. 19 is a diagram showing an example of the reservation information input screen G5 of the modified example (3).
  • FIG. 19 shows the reservation information input screen G5 having the layout described in the first embodiment.
  • the display control unit 204 identifies the input item of each service as in the first embodiment, and based on the service of each user designated by the applicant and the name of each user input by the applicant, The display data of the reservation information input screen G5 of FIG. 19 is generated.
  • the name input form is not displayed here.
  • the name input form may be displayed to correct erroneous entry of the entered name.
  • input forms F81A and F82A for inputting each of the birth date and sex of the first user are displayed.
  • the input forms F81A and F82A are the same as the input forms F52A and F53A described in the first embodiment. Since the first user "Yamada Taro" does not use the activity, the input form for inputting each height and age group is not displayed. That is, the input forms corresponding to the input forms F54A and F55A described in the first embodiment are not displayed.
  • input forms F81B to F84B for inputting each of the second user's date of birth, sex, height, and age are displayed.
  • the input forms F81B to F84B are the same as the input forms F52B to F55B described in the first embodiment.
  • input forms F81C to F84C for inputting each of the third user's date of birth, sex, height, and age are displayed.
  • the input forms F81C to F84C are the same as the input forms F52C to F55C described in the first embodiment.
  • the button B85 is similar to the button B56 described in the first embodiment.
  • FIG. 20 is a diagram showing an example of the reservation information input screen G5 of the modified example (3).
  • FIG. 20 shows the reservation information input screen G5 having the layout described in the second embodiment.
  • the display control unit 204 identifies the input item of each service as in the second embodiment, and based on the service of each user designated by the applicant and the name of each user input by the applicant, The display data of the reservation information input screen G5 of FIG. 20 is generated.
  • the name input form is not displayed here.
  • the name input form may be displayed to correct erroneous entry of the entered name.
  • the display area A90 is divided into areas for inputting reservation information for each airline ticket user, and includes display areas A90A to A90C.
  • display areas A90A to A90C input forms F900A to F900C for entering the date of birth of each user of the airline ticket and input forms F901A to F901C for entering the gender of each user of the airline ticket. And are displayed.
  • the display area A91 is divided into areas for inputting reservation information for each hotel user, and includes display areas A91A to A91C.
  • display areas A91A to A91C there are input forms F910A to F910C for inputting the dates of birth of the hotel users, and input forms F911A to F911C for inputting the sex of the hotel users. Is displayed.
  • the display area A92 is divided into areas for inputting reservation information for each user of the activity, and includes display areas A92A and A92B.
  • the area for inputting the reservation information of the user is not displayed.
  • input forms F920A and F920B for inputting the height of each user of the activity and input forms F921A and F921C for inputting the age group of each user of the activity are displayed.
  • FIG. 21 is a functional block diagram of the modified example (3).
  • the designation receiving unit 205 is realized in addition to the functions described in the embodiment 1-2.
  • the designation receiving unit 205 is realized mainly by the control unit 21.
  • the designation receiving unit 205 receives the designation of the service used by each user by the applicant.
  • the designation receiving unit 205 since the designation receiving unit 205 is realized in the server 20, the designation receiving unit 205 receives, from the applicant terminal 10, information indicating which service each user uses. For example, the applicant terminal 10 transmits, to the server 20, information indicating the combination of the name of each user specified on the reservation information input screen G5 and the service to be used. The designation receiving unit 205 receives designation of the service used by each user by receiving the information.
  • the service identification unit 202 of this modification identifies the service used by each user designated by the applicant.
  • the service identifying unit 202 identifies the service based on the information received from the applicant terminal 10 and indicating the service used by each user. For example, the applicant terminal 10 transmits information indicating the combination of the name of each user specified in the reservation information input screen G5 and the service to be used, to the server 20, so the service specifying unit 202 refers to the information. Then, the service used by each user is specified.
  • the modified example (3) by specifying the service used by each user designated by the applicant, even if the number of users varies depending on the service, the input items that are duplicated between the services An input form capable of suppressing duplicated input can be generated, and the applicant's input work can be reduced.
  • the reception system S may be used for any other service.
  • the reception system S may be used for an insurance application service.
  • the insurance product corresponds to the service, and the applicant inputs the name and attribute information of the insurance user.
  • an input form capable of suppressing duplicated input of duplicated input items may be generated and displayed.
  • the reception system S may be used for a ticket sales service at a concert or an event.
  • the ticket corresponds to the service, and the applicant inputs the name and attribute information of the user of the ticket.
  • an input form capable of suppressing duplicate input of duplicate input items may be generated and displayed.
  • the reception system S may be used for an event reservation service such as a seminar.
  • the event corresponds to the service, and the applicant inputs the names and attribute information of the participants of the event.
  • an input form capable of suppressing duplicated input of duplicated input items may be generated and displayed.
  • the function described as being realized by the server 20 may be realized by the applicant terminal 10.
  • the selection receiving unit 201 may be realized in the applicant terminal 10. In this case, the selection receiving unit 201 is realized mainly by the control unit 11.
  • the selection receiving unit 201 of the applicant terminal 10 receives the selection of a plurality of services by the applicant based on the detection signal of the operation unit 14.
  • the service specifying unit 202 may be realized in the applicant terminal 10. In this case, the service specifying unit 202 is realized mainly by the control unit 11.
  • the service identification unit 202 of the applicant terminal 10 identifies the service used by each user based on the detection signal of the operation unit 14.
  • the input item specifying unit 203 may be realized in the applicant terminal 10.
  • the input item identification unit 203 is realized mainly by the control unit 11.
  • the input item identification unit 203 is realized mainly by the control unit 11.
  • the input item specifying unit 203 of the applicant terminal 10 specifies the input item by inquiring the server 20 about the input item of each service.
  • the display control unit 101 of the applicant terminal 10 may generate the display data DT of the reservation information input screen G5.
  • the data described as being stored in the database storage unit 200 may be stored in a database server different from the server 20, or may be stored in a database server outside the reception system S. Good.
  • the data described as being stored in the data storage unit 100 may be stored in a computer different from the applicant terminal 10 or may be stored in an information storage medium external to the applicant terminal 10. Good.

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Abstract

La présente invention permet de réduire le temps et l'effort d'entrée de la part d'un demandeur lors de la demande d'une pluralité de services. Un moyen d'acceptation de sélection (201) d'un système d'acceptation (S) accepte la sélection d'une pluralité de services par un demandeur. Un moyen de spécification de service (202) spécifie un service parmi la pluralité de services utilisés par chaque demandeur d'une pluralité d'utilisateurs. Un moyen de spécification d'élément d'entrée (203) spécifie un élément d'entrée appartenant à l'utilisateur de chaque service. Un moyen de commande d'affichage (204) génère, en fonction des services utilisés par chaque utilisateur et des éléments d'entrée de chaque service, un formulaire d'entrée grâce auquel des entrées en doubles d'éléments d'entrée en doubles entre des services peuvent être supprimées, et provoque l'affichage du formulaire d'entrée.
PCT/JP2018/040003 2018-10-26 2018-10-26 Système d'acceptation, procédé d'acceptation et programme WO2020084789A1 (fr)

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PCT/JP2018/040003 WO2020084789A1 (fr) 2018-10-26 2018-10-26 Système d'acceptation, procédé d'acceptation et programme
JP2019527259A JP6599593B1 (ja) 2018-10-26 2018-10-26 受付システム、受付方法、及びプログラム

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Citations (1)

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Publication number Priority date Publication date Assignee Title
JPH08147355A (ja) * 1994-11-18 1996-06-07 Fujitsu Ltd 宿泊管理システム

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JP2002259897A (ja) * 2000-03-24 2002-09-13 Dainippon Printing Co Ltd 電子書類処理装置及び方法
JP4235974B2 (ja) * 2003-12-17 2009-03-11 日本電信電話株式会社 入力情報特定方法
CN105683954B (zh) * 2013-09-13 2021-02-09 基思·菲什伯格 设施、特殊服务及食品/饮料搜索和购买预订系统
EP3069520A4 (fr) * 2013-11-11 2017-03-29 Lola Travel Company, Inc. Système et procédé de partage d'itinéraires de voyage exploitables
US11120210B2 (en) * 2014-07-18 2021-09-14 Microsoft Technology Licensing, Llc Entity recognition for enhanced document productivity
JP2017016263A (ja) * 2015-06-29 2017-01-19 株式会社Ｇｆｌ 申込情報作成システム、申込情報作成装置、及び、情報検知システム

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JPH08147355A (ja) * 1994-11-18 1996-06-07 Fujitsu Ltd 宿泊管理システム

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