WO2019167216A1 - Dispositif de traitement d'informations - Google Patents

Dispositif de traitement d'informations Download PDF

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Publication number
WO2019167216A1
WO2019167216A1 PCT/JP2018/007727 JP2018007727W WO2019167216A1 WO 2019167216 A1 WO2019167216 A1 WO 2019167216A1 JP 2018007727 W JP2018007727 W JP 2018007727W WO 2019167216 A1 WO2019167216 A1 WO 2019167216A1
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WO
WIPO (PCT)
Prior art keywords
information
user
option
product
request
Prior art date
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PCT/JP2018/007727
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English (en)
Japanese (ja)
Inventor
安藤　正樹
Original Assignee
株式会社リクシィ
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 株式会社リクシィ filed Critical 株式会社リクシィ
Priority to PCT/JP2018/007727 priority Critical patent/WO2019167216A1/fr
Priority to TW108105750A priority patent/TW201937443A/zh
Publication of WO2019167216A1 publication Critical patent/WO2019167216A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to an information processing apparatus, and more particularly, to an information processing apparatus that proposes a wedding plan.
  • the parties who perform weddings and wedding parties need to make a wedding plan in advance.
  • the items included in the wedding plan include a ceremony hall, a reception hall, costumes, beauty, flowers, decorations, photographs, videos, and the like, and there are many decisions. For this reason, it is difficult for the parties alone to decide everything, and a wedding plan is decided with reference to a plan proposed by a planner of a wedding hall or a planning company.
  • Patent Document 1 discloses a system for preparing and managing a wedding.
  • a user and a planner who are wedding parties exchange various information via a server device accessible from an information processing terminal connected to a network.
  • the planner proposes a wedding hall, costumes, photos, etc. to the user via the system with reference to the user's profile and request.
  • an object of the present invention is to provide an information processing apparatus that can solve the above-described problem that an appropriate wedding plan cannot be easily examined.
  • An information processing apparatus for storing option information representing options for each category constituting the wedding plan;
  • a request accepting means for accepting input of request information representing a request regarding a wedding plan by a user and storing the request information in association with the user information;
  • Presenting means for extracting the option information corresponding to the request information and presenting it to the user based on the request information and the option information;
  • Selection means for accepting selection of the option information by the user and storing the wedding plan in association with the user information;
  • the option information includes information indicating correspondence with the request information
  • the presenting means extracts the option information corresponding to the request information based on the request information associated with the user information and presents it to the user.
  • the configuration is as follows.
  • the option information includes information indicating correspondence with other option information
  • the presenting means extracts other option information corresponding to the option information based on the option information associated with the user information and presents it to the user.
  • the configuration is as follows.
  • the option information includes information indicating correspondence with the option information of another category different from the category to which the option information belongs
  • the presenting means extracts the option information of the category other than the category to which the option information belongs, corresponding to the option information, based on the option information associated with the user information, to the user.
  • the configuration is as follows.
  • the presenting means extracts the option information based on the option information associated with the user information of another user and presents it to the user.
  • the configuration is as follows.
  • the presenting means presents the option information associated with the user information of another user based on the request information and / or the option information associated with the user information.
  • the configuration is as follows.
  • the presenting means is based on the request information and the option information associated with the user information, and the request information and the option information stored in association with the user information of another user, Extracting the option information stored in association with the user information of the other user and presenting it to the user;
  • the configuration is as follows.
  • the option information includes cost information indicating a cost when using the option, Based on the option information associated with the user information, comprising a calculation means for calculating the cost of the wedding plan,
  • the configuration is as follows.
  • the calculation unit obtains the option information associated with the user information of another user in the same category as the category. In association with the user information of the user, the cost of the wedding plan of the specific user is calculated.
  • the configuration is as follows.
  • an information processing method includes: Stores option information representing options for each category constituting the wedding plan, accepts input of request information representing a request regarding the wedding plan by the user, stores the information in association with the user information, Based on the request information and the option information, the option information corresponding to the request information is extracted and presented to the user; Accepting selection of the option information by the user and storing it in association with the user information as a wedding plan;
  • the configuration is as follows.
  • the present invention is configured as described above, so that an appropriate wedding plan can be easily examined.
  • FIG. 1 It is a block diagram which shows the structure of the information processing system which is this invention. It is a functional block diagram which shows the structure of the server apparatus disclosed in FIG. It is a figure which shows an example of the information memorize
  • FIG. 1 It is a flowchart which shows operation
  • FIG. It is a figure which shows the mode of the goods presentation to the user in Embodiment 2.
  • FIGS. 1 to 5 are diagrams for explaining the configuration of the information processing system
  • FIGS. 6 to 9 are diagrams for explaining the operation of the information processing system.
  • the information processing system according to the present invention is managed by a supplier who provides a wedding plan and is used by a user who examines the wedding plan.
  • the information processing system includes a server device 1, a trader terminal 2, and a user terminal 3, and is connected via a network N such as the Internet network.
  • the information processing system is not limited to being configured with these devices and terminals.
  • the above-mentioned merchant terminal 2 is an information processing terminal operated by a person in charge of a wedding-related merchant such as a merchant that provides a venue, a merchant that provides clothes, a merchant that provides flowers, or a photographer.
  • the merchant terminal 2 accesses the server device 1, inputs product information that is information related to products and services provided by the merchant, and registers the product information in the server device 1.
  • the merchant terminal 2 registers in the server device 1 merchandise information such as a category indicating the type of merchandise provided by the merchant, a merchandise name, a merchandise image, a merchandise description, and a price.
  • the “category” that is the type of product is “Church (ceremony hall)”, “Venue (banquet hall / party hall)”, “Clothing”, “Beauty”, “Flower”, “Decoration”, There are “photos” and “videos”.
  • the merchandise information registered by the merchant terminal 2 is that a merchant providing “costumes” has “costumes” as a category, “product names and model numbers” as product names, and “photos and illustrations of actual costumes” as product images. ”,“ Color and dress type ”as the product description, and“ sales price and rental fee ”as the price.
  • the category and product information are not limited to the information described above.
  • the user terminal 3 is an information processing terminal operated by a user who plans a wedding or a wedding party and who makes a wedding plan.
  • the user terminal 3 can access the server device 1 to create, estimate, and place a wedding plan.
  • the user terminal 3 performs user registration with the server apparatus 1 and inputs user information and basic information (request information) indicating a request for a wedding or wedding party.
  • basic information for example, a wedding image, taste, style, place, venue style, number of people, time, budget, etc. are input.
  • the user terminal 3 can display the proposal of the wedding plan presented from the server device 1, and can select the plan itself and the product information of each category from the proposal. Furthermore, the user terminal 3 can receive and display the estimated amount of the wedding plan determined by selection from the server device 1, and can determine and register the wedding plan.
  • the server device 1 is an information processing device managed by a contractor who plans and proposes a wedding plan.
  • the server device 1 is an information processing device including an arithmetic device and a storage device, and particularly functions as a web server in this embodiment. That is, as will be described later, when the server device 1 receives access from the trader terminal 2 or the user terminal 3 via the network N, the server device 1 provides a preset wedding plan support site.
  • the server device 1 is constructed by incorporating a program into a computing device, and is constructed by a product registration unit 11, a user information reception unit 12, a plan presentation unit 13, a plan selection unit 14, an estimate A calculation unit 15 is provided.
  • the server device 1 also includes a product information storage unit 16, a user information storage unit 17, and a plan information storage unit 18 formed in the storage device.
  • the merchandise registration unit 11 accepts input of merchandise information (choice information) as options that can be selected as a wedding plan from the merchant terminal 2, and stores the merchandise information in the merchandise information storage unit 16 (storage means).
  • merchandise information (choice information) as options that can be selected as a wedding plan from the merchant terminal 2, and stores the merchandise information in the merchandise information storage unit 16 (storage means).
  • An example of product information registered in the product information storage unit 16 is shown in FIG.
  • the product information includes an “image ID” that identifies the product image, a “category” that indicates the type of product, a “registered dealer” that represents the seller that provides the product, and a “product” that identifies the product. Name ”and“ price ”of the product.
  • the products are classified into a plurality of categories, and there are a plurality of products in each category.
  • the product registration unit 11 registers the product information of each product including meta information.
  • the meta information is information representing a correspondence with a keyword corresponding to a product or another product, and is mainly registered by a trader who provides a wedding plan that manages the server device 1.
  • the meta information is, for example, a keyword that is considered to be the same as or similar to the image of the product, and includes a keyword that can be described in the basic information that is a request for the wedding plan input by the user. Taking the product in the top row of FIG. 3 as an example, the keyword “at home” that can be entered in the basic information is associated with the product as meta information.
  • the meta information includes product names of other products that are considered to have the same or similar product images. Taking the product in the top row of FIG. 3 as an example, it includes other product names belonging to the same category “clothes” and other product names belonging to another category “flower”.
  • the meta information included in the product information may be a keyword that represents an image or a feature of the product regardless of the basic information described above. Further, the meta information may be an image feature amount extracted from the product image, or any information as long as it is information related to the product.
  • the product information as shown in FIG. 3 described above is not limited to being registered by the trader terminal 2 or the trader providing the wedding plan, and may be stored in the product information storage unit 16 by any method.
  • the user information reception unit 12 receives user information including user identification information (user ID) and address information from the operator of the user terminal 2 or a trader who provides the wedding plan, and receives user information.
  • user information including user identification information (user ID) and address information from the operator of the user terminal 2 or a trader who provides the wedding plan
  • user information Store in the storage unit 17.
  • basic information representing a request regarding a wedding plan is associated with the user information.
  • the basic information includes the wedding image, taste, style, place, venue style, number of people, time, budget, and the like.
  • the basic information is information shown in the upper part of FIG.
  • the basic information is obtained by the user through information such as chatting with the operator or information input from the user as an answer to a question that is automatically displayed when the user accesses the server device 1 at the user terminal 3. This is information entered by the operator in response.
  • the basic information of the user may be input and registered in the server device 1 by any method.
  • the plan presenting unit 13 extracts recommended product information from the server device 1 to the user terminal 3 and presents it so that it can be selected.
  • the plan presenting unit 13 may include basic information associated with the user information, product information already selected by the user who is the user, product information selected by another user, or a combination of these information. Based on this, recommended product information is extracted and presented.
  • the plan presentation unit 13 extracts and presents product information corresponding to basic information associated with user information.
  • the keyword of the user's basic information registered in the user information storage unit 17 as a wedding plan request in advance and the keyword included in the meta information of the product information registered in the product information storage unit 16 Check the degree of match. Then, when it is determined that they match according to preset criteria, an image of product information registered in the product information storage unit 16 is displayed on the user terminal 3 as recommended product information.
  • the method of extracting the merchandise information corresponding to basic information may be another method.
  • the plan presenting unit 13 extracts and presents other product information corresponding to the product information already selected by the user and associated with the user information. Specifically, referring to the meta information of the product information already selected by the user, the other product information is specified and extracted from the product name of the other product information included in the meta information. . At this time, the plan presentation unit 13 may extract other product information in the same category as the category of product information already selected by the user, or may extract other product information in other categories. In addition, the other method may be sufficient as the method of extracting the other merchandise information corresponding to the merchandise information already selected.
  • the plan presenting unit 13 extracts and presents product information selected by another user and associated with the user information of the other user. Specifically, based on the number of product information already selected by other users and registered in the user information storage unit 17 and the plan information storage unit 18, product information whose number is greater than or equal to a reference value is extracted. In this case, product information considered to be popular, which is selected by many other users, is extracted. At this time, the entire wedding plan that has already been selected and confirmed by another user, that is, all the product information included in the confirmed wedding plan may be extracted.
  • the plan presenting unit 13 may extract the product information selected by other users based on the basic information of the user who presents the product information. For example, the degree of coincidence between a keyword included in basic information of a user who is a target for presenting product information and a keyword included in basic information of another user is examined. Then, when it is determined that they match according to a preset criterion, the product information selected by another user is displayed on the user terminal 3 as recommended product information. At this time, the plan presentation unit 13 may extract all the product information included in the wedding plan that has already been selected and confirmed by another user. The determination of the degree of matching of the keywords of the basic information of both users may be performed based on any standard.
  • the plan presenting unit 13 may extract the product information selected by other users based on the product information already selected by the user presenting the product information. For example, the degree of coincidence between the product information already selected by the user to be presented with the product information and the product information selected by another user is checked. Then, when it is determined that the product information selected by both users matches based on a preset criterion, an image of the product information selected by another user is displayed on the user terminal 3 as recommended product information. That is, the product information selected by other users who are considered to have similar or similar preferences is extracted from the selection history of product information so far.
  • the plan presenting unit 13 may extract product information and present it to the user as follows. For example, when the image feature amount extracted from the product image is included in the meta information of the product information, an image feature amount having a high degree of matching with the image feature amount of the product information already selected by the user is selected. You may extract the other merchandise information which it has. In this case, for example, a collation score such as the similarity between image feature amounts is calculated, and when the collation score is higher than a threshold value, it is determined that the degree of coincidence between the image feature amounts is high.
  • the product information extraction example described above is merely an example, and product information to be presented may be extracted by any method.
  • the plan selection unit 14 receives selection of product information presented from the server device 1 to the user terminal 3 from the user terminal 3, and associates the selected product information with user information to store user information.
  • the estimate calculation unit 15 calculates an estimated amount that is the cost for the entire wedding plan including the product information selected by the user terminal 3. Specifically, the price of the merchandise information selected by the user is read from the merchandise information storage unit 16, and the cost of the entire wedding plan is calculated based on the price. In addition, when there is a category for which the target user has not selected product information for all categories to be included in the wedding plan, the target user selects the product information selected by other users in the category. Supplement as a selection. Then, the supplemented product information is associated with the user information of the target user, and the cost of the entire wedding plan is calculated including the price of the product information.
  • product information that has been selected by a large number of other users may be supplemented, and basic information between users or other categories may be selected.
  • the product information of other users may be supplemented in consideration of the degree of matching with the current product information.
  • or FIG. 5 is also referred as a specific example of each information.
  • a trader who provides a product accesses the server device 1 from the trader terminal 2 and registers product information (step S1 in FIG. 6).
  • the merchant terminal 2 uploads the product image.
  • the product information is registered in the product information storage unit 16 of the server device 1.
  • the product information may be registered by any method.
  • the meta information is information for associating the product information with basic information registered by the user and other product information as will be described later.
  • the meta information is information for associating the product information with basic information registered by the user and other product information as will be described later.
  • a keyword that is considered to be coincident with or similar to the image of the corresponding product is registered.
  • a term used for the basic information registered by the user is used as the keyword.
  • the product name of other product information that is considered to be the same as or similar to the image of the corresponding product is registered.
  • the product name registered as meta information includes other product names that belong to the same category as the corresponding product to which meta information is assigned, and other product names that belong to other categories that are different in category from the corresponding product. Including.
  • the user who examines the wedding plan accesses the server device 1 from the user terminal 3 and performs user registration (step S11 in FIG. 9). And a user registers user information, such as an e-mail address and a user ID, and inputs the basic information showing the request
  • user information such as an e-mail address and a user ID
  • step S12 of FIG. 9 an input field for a question for causing the server device 1 to input basic information to the user terminal 3 is displayed, and the basic information may be input to the input field.
  • a user's answer may be input as basic information by a vendor.
  • the server device 1 registers the input user basic information in the user information storage unit 17 in association with the user ID, which is user information, as shown in FIG. At this time, the product information image constituting the wedding plan is not yet registered in the “plan” of the user information shown in FIG.
  • the basic information representing the wedding plan request registered by the user is registered as a keyword representing the answer content to the question.
  • the basic information is information as shown in the upper part of FIG.
  • the server device 1 presents the wedding plan to the user who registered the basic information.
  • the server device 1 presents a wedding plan that has already been determined by another user with reference to the basic information of the user registered in the user information storage unit 17.
  • the basic information of the target user considering the plan the basic information of the other user associated with the wedding plan determined by the other user stored in the plan information storage unit 18 shown in FIG.
  • the degree of match is checked, and a wedding plan determined by another user determined to match according to a preset criterion is extracted.
  • wedding plans established in the past by other users whose basic information matches or is similar are extracted.
  • the server device 1 transmits the wedding plans of other users extracted as described above so as to be displayed on the user terminal 3.
  • a plurality of wedding plans are displayed on the user terminal 3 as shown in FIG. 6 (step S13 in FIG. 9).
  • the displayed wedding plan may be in a state in which the product information is selected for all the settable categories, or the product information in some categories may be unselected. .
  • the user can select one of the wedding plans displayed on the user terminal 3.
  • the case where “suggested plan 2” is selected is shown, and when the plan is selected in this way (Yes in step S14 in FIG. 9), the server device 1 is included in the selected wedding plan.
  • the merchandise information is stored in association with the user information as shown in FIG.
  • the server apparatus 1 calculates the estimated expense in the whole wedding plan comprised by the merchandise information linked
  • the server device 1 associates the product information (product image) of each product of the determined wedding plan with the user information and stores it in the plan information storage unit 18 (step S18 in FIG. 9). .
  • the user can also change the product information constituting the selected wedding plan. For example, as shown in “Selected product” in FIG. 7, when the user selects a product to be changed on the user terminal 3 with respect to the display of already selected product information, the server device 1 has the same category as the product. Other recommended product information is extracted and displayed on the user terminal 3 (step S19 in FIG. 9). If there is a category for which product information is not selected, for example, only the category name is displayed in the “selected product” column of FIG. 7 without a product image. Then, by selecting the category name, recommended product information of the category is displayed. Further, the user does not necessarily have to select a wedding plan when selecting the above-described wedding plan (No in step S14 in FIG. 9), and may proceed to product selection for each category from the beginning (step in FIG. 9). S19).
  • the server apparatus 1 proposes product information, as described above, the basic information associated with the user information, the product information that has already been selected by the target user who is the server device, and another user are selected. Recommended product information is extracted and presented based on one of the product information or a combination thereof.
  • an example of presenting product information of the category “costume” will be described with reference to FIG.
  • the server device 1 displays product information in the “recommended product” field of FIG. 7 by dividing it into “recommended”, “popular”, and “similar users”. For example, the server device 1 displays product information according to the user's preference in the “recommendation” field. Specifically, the server device 1 stores product information in which meta information includes a keyword with a high degree of matching included in basic information associated with user information, or product information of the same category that the user has previously selected. Other product information included in the meta information and product information of other categories included in the meta information of the product information selected by the user in other categories are displayed in the “recommended” column.
  • the server device 1 displays the product information selected by another user who has the same or similar taste as the user in the “similar user” column. Specifically, the server device 1 refers to the information in the user information storage unit 17 shown in FIG. 4 and the information in the plan information storage unit 18 shown in FIG. The other user is selected, and the product information selected by the other user is displayed in the “similar user” column.
  • the server device 1 displays product information popular with other users in the “popularity” column. Specifically, the server device 1 refers to the information in the user information storage unit 17 shown in FIG. 4 and the information in the plan information storage unit 18 shown in FIG. And the selection rate is calculated, and the product information having such a high value is displayed in the “popularity” column.
  • product information may be presented by other methods.
  • product information to be presented may be extracted by other methods.
  • the server device 1 displays the selected product information as user information as shown in FIG. Store it in association with. And the server apparatus 1 calculates the estimated expense in the whole wedding plan comprised by the merchandise information linked
  • the server device 1 When there is a category for which product information is not selected in the wedding plan, the server device 1 supplements the product information selected by another user in the category as being selected by the target user. Then, the supplemented product information is temporarily associated with the user information of the target user, and the cost of the entire wedding plan is calculated including the price of the product information.
  • the user performs an operation for determining the wedding plan on the user terminal 3 (Yes in step S17 in FIG. 9). Then, as shown in FIG. 5, the server device 1 associates the product information (product image) of each product of the determined wedding plan with the user information and stores it in the plan information storage unit 18 (step S18 in FIG. 9). .
  • the product information of each category constituting the wedding plan is automatically proposed to the user according to the user's preferences and other demands and the past selection status of other users. . For this reason, a planner is not required, the cost on the proposal side can be reduced, and the user can easily consider an appropriate wedding plan.
  • FIG. 10 is a diagram for explaining the details of the product represented by the category
  • FIG. 11 is a diagram showing a state of the product presentation to the user.
  • a “subcategory” representing the classification of the product is further set for the product represented by the category.
  • FIG. 10 shows a subcategory of the category “Costume”, but the silhouette of “Costume” is set as a classification such as “Empire Line” or “Slender Line”.
  • the above-described meta information of the product includes information on the subcategory to which the product belongs.
  • plan presentation part 13 in this embodiment has a function which shows a wedding plan to a user based on the information of the subcategory contained in the meta information mentioned above. An example thereof will be described with reference to FIG. In FIG. 11, products (costumes, flowers, etc.) included in the wedding plan selected by each user are shown, and the characters described in the lower part of each product indicate subcategories of the products.
  • the example of user A and user B in FIG. 11 shows an example in which the wedding plan of user B is presented to user A as a plan for similar users.
  • the wedding plan shown in the figure that is, each product
  • the wedding plan selected by the other user B who has a large number of subcategories indicated by the underline among the subcategories of each product is presented. ing.
  • the user A can select a product in the wedding plan of another user B that matches or resembles his / her preference.
  • the example of the user B and the plan X in FIG. 11 shows an example in which the wedding plan of the plan X is presented to the user B as a recommended plan.
  • the wedding plan illustrated by user B that is, each product is selected
  • the user B can select a product in the wedding plan that matches or resembles his / her taste.
  • the plan presenting unit 13 is not limited to presenting other wedding plans based on the subcategory of the product selected by the user, and also considers the degree of coincidence between the basic information of the user and the other user, A wedding plan may be presented. Further, the plan presenting unit 13 may simply present other products with matching sub-categories included in the meta information of the product selected by the plan to the user.
  • the above-described program is stored in a storage device or recorded on a computer-readable recording medium.
  • the recording medium is a portable medium such as a flexible disk, an optical disk, a magneto-optical disk, and a semiconductor memory.

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Abstract

La présente invention concerne un dispositif de traitement d'informations qui comprend : un moyen de mémoire pour enregistrer des informations d'options représentant des options pour des catégories individuelles constituant un plan de mariage ; un moyen d'acceptation de requête pour accepter une entrée d'informations de requête représentant une requête de la part d'un utilisateur concernant le plan de mariage et pour mémoriser les informations de requête en association avec des informations d'utilisateur ; un moyen de présentation pour extraire, sur la base des informations de requête et des informations d'options, les informations d'options correspondant aux informations de requête et pour présenter les informations d'options extraites à l'utilisateur ; et un moyen de sélection pour accepter les informations d'options sélectionnées par l'utilisateur et pour mémoriser les informations d'options sélectionnées en tant que plan de mariage en association avec les informations d'utilisateur.
PCT/JP2018/007727 2018-03-01 2018-03-01 Dispositif de traitement d'informations WO2019167216A1 (fr)

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