WO2019140856A1 - 一种设备管理平台及管理系统 - Google Patents

一种设备管理平台及管理系统 Download PDF

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Publication number
WO2019140856A1
WO2019140856A1 PCT/CN2018/090564 CN2018090564W WO2019140856A1 WO 2019140856 A1 WO2019140856 A1 WO 2019140856A1 CN 2018090564 W CN2018090564 W CN 2018090564W WO 2019140856 A1 WO2019140856 A1 WO 2019140856A1
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Prior art keywords
management platform
data
sub
management
user
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PCT/CN2018/090564
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English (en)
French (fr)
Inventor
黄超群
陈俏锋
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深圳友朋智能商业科技有限公司
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Publication of WO2019140856A1 publication Critical patent/WO2019140856A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/018—Certifying business or products
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements

Definitions

  • the invention belongs to the field of management, and in particular relates to a device management platform and a management system.
  • vending equipment As an example, the entire life cycle will involve the manufacturers of the equipment, the operators who purchase the equipment, the suppliers who provide the goods for sale, etc., and each stage of the equipment will require multiple parties to participate at the same time. Therefore, all parties need to ensure the normal operation of the equipment under the condition that the information of the vending equipment is equal. Take the operation phase of the device as an example:
  • the operator in the operation phase of the vending equipment, the operator needs to be able to record the operational data of the equipment, and the operational strategy can be adjusted according to the analysis result of the data.
  • the operating status of the vending equipment may change, such as old parts, equipment failures, etc., at this time, the equipment manufacturer needs to be replaced and repaired.
  • the vending equipment when the vending equipment is in the working state, it mainly performs the function of selling the goods, so it is necessary to replenish the equipment when the equipment is out of stock.
  • various problems of failure or out of stock are notified to the manufacturer of the equipment or the supplier of the notified product to replenish the equipment after the operator finds out.
  • the present invention provides a management system, which aims to solve the problem that the information management of the device requires more information exchange in the prior art, which causes unnecessary troubles to the related parties of the device, and causes serious troubles. Management confusion.
  • a device management platform includes:
  • a device interface for communicating with the management platform by the device
  • the second type of device data that matches the second user is retrieved from the database and fed back to the second sub-management platform of the second user.
  • the present invention also provides a management system comprising: a device management platform as described above;
  • At least one device in communication with the device management platform.
  • the device management platform communicates with the device through the device interface, and includes a first sub-management platform and a second sub-management platform, and different related parties of the device can perform data on the database through different sub-management platforms.
  • the device is managed to ensure the equivalence of the device's data. Therefore, in the subsequent operations, the parties can avoid the trouble of information exchange.
  • the related parties of each device can be methodically. Control and control all aspects of the device; and the types of device data that can be retrieved by different sub-management platforms are different, which not only makes the data collected by each sub-management platform more targeted, and does not need to be filtered in a large amount of data.
  • the part also ensures that some confidential data of each related party of the equipment will not be leaked to other related parties, thus ensuring the interests of all related parties. Therefore, the device management platform described above solves the problem that the information management of the device requires more information exchange in the prior art, which causes unnecessary troubles to the related parties of the device, and causes management confusion in severe cases. problem.
  • Embodiment 1 is a device management platform according to Embodiment 1 of the present invention.
  • Embodiment 2 is a device management platform provided by Embodiment 2 of the present invention.
  • FIG. 3 is a management system according to Embodiment 3 of the present invention.
  • first, second, third, etc. may be used to describe various information in the embodiments of the present invention, such information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other.
  • a first terminal may also be referred to as a second terminal without departing from the scope of the embodiments of the present invention, and does not necessarily require or imply any such actual relationship or order.
  • the second terminal may also be referred to as a first terminal.
  • the word “if” as used herein may be interpreted as “when” or “when” or “in response to a determination.”
  • the term “comprises” or “comprises” or “comprises” or any other variations thereof is intended to encompass a non-exclusive inclusion, such that a process, method, article, or device that comprises a plurality of elements includes not only those elements but also Other elements, or elements that are inherent to such a process, method, item, or device.
  • the device management platform communicates with the device through the device interface, and further includes a first sub-management platform and a second sub-management platform, and different related parties of the device can perform device data in the database through different sub-management platforms.
  • Targeted acquisition on the basis of ensuring the data peers mastered by the various related parties of the equipment, also ensures the respective interests of each related party.
  • Embodiment 1 is a diagrammatic representation of Embodiment 1:
  • FIG. 1 is a device management platform 10 according to an embodiment of the present invention, including a first sub-management platform 11, a second sub-management platform 12, and a device interface 13.
  • the device 20 may be a device 20 that can be put into operation in a public place, such as a vending machine, an unmanned self-receiving cabinet, an automatic massage chair, and the like.
  • all data generated by the device 20 during its entire life cycle from production to operation is stored in a database
  • the device management platform 10 includes a first sub-management platform 11 and a second sub-management platform 12
  • the different related parties ie, the first user and the second user described above
  • respectively provided to the device 20 can perform targeted retrieval on the device data in the database.
  • the device interface 13 is a platform for communication between the devices 20 and the management platform 10, so that data and information can be exchanged between the devices 20 and the management platform.
  • the related party (ie, the first user, the second user) of the device 20 described above may be, for example, a manufacturer of the device 20, an operator of the device 20, an advertiser who advertises on the device 20, and the like.
  • the first sub-management platform 11 and the second sub-management platform 12 are respectively authorized to be used by the different device association parties, and the data types matching the associated devices of the device 20 in the database may be respectively retrieved (ie, the first type of device data described above). , the second type of device data).
  • the data type that is matched with the device association party is the data type that the device association party can retrieve through the device management platform 10.
  • the platform can be authorized to retrieve data in the production process of the device 20 produced by the manufacturer in the database, but cannot retrieve the operation of the device 20.
  • the data for example, the monthly turnover of the device 20
  • the data belongs to the relatively confidential data inside the operator of the device 20, obviously cannot be disclosed to other related parties of the device 20, and thus the association can be guaranteed by the authorization method.
  • the interests of the party are not limited to the authorization method.
  • the setting is based on the actual information exchange mode of each related party.
  • the device 20 is a vending machine.
  • the advertisement is played on the device 20, and the advertisement information of the advertisement on each device 20 needs to be grasped (for example, the type of the advertisement to be played, the play of the advertisement).
  • the device related parties of the frequency and the like include the advertiser and the operator, so in order to ensure the production and playback of the advertisement, information communication between the operator and the advertiser of the device 20 is required.
  • the operator and the advertiser of the device 20 can be set to retrieve the advertisement delivery data on the device 20, so that the operator and the advertiser of the device 20 maintain the information peer-to-peer, reducing the information exchange.
  • the number of times simplifies the communication process and the experience of each related party increases.
  • the device management platform 10 provided by the embodiment of the present invention includes at least the device interface 13, the first sub-management platform 11, and the second sub-management platform 12.
  • the number of sub-management platforms can also be expanded indefinitely.
  • each sub-management platform is authorized to be used by different device-related parties to retrieve different types of device data in the database for analysis and processing by each device-related party, and each associated party can The type of data to be retrieved can be flexibly set according to the information exchange mode of each party, so as to ensure that all parties need to implement peer-to-peer control information on the device 20, and avoid the lengthy information exchange process caused by information inequality.
  • the device management platform communicates with the device through the device interface, and includes a first sub-management platform and a second sub-management platform, and different related parties of the device can perform data on the database through different sub-management platforms.
  • the device is managed to ensure the equivalence of the device's data. Therefore, in the subsequent operations, the parties can avoid the trouble of information exchange.
  • the related parties of each device can be methodically. Control and control all aspects of the device; and the types of device data that can be retrieved by different sub-management platforms are different, which not only makes the data collected by each sub-management platform more targeted, and does not need to be filtered in a large amount of data.
  • the part also ensures that some confidential data of each related party of the equipment will not be leaked to other related parties, thus ensuring the interests of all related parties. Therefore, the device management platform described above solves the problem that the information management of the device requires more information exchange in the prior art, which causes unnecessary troubles to the related parties of the device, and causes management confusion in severe cases. problem.
  • Embodiment 2 is a diagrammatic representation of Embodiment 1:
  • a device management platform 10 differs from the first embodiment in that the first sub-management platform 11 is a producer sub-management platform 21, and the manufacturer sub-management platform 21 is used by the manufacturer of the device 20 for retrieving the first type of data in the database for analysis by the manufacturer in response to the device manufacturer's management request.
  • the foregoing first type of device data includes one or any combination of definition data, production management data, and work status data of the device 20.
  • the definition data of the device 20, that is, the basic information about the hardware of the device 20, such as the model of the device 20, and the various component parameters of the device 20 (for example, the device 20 is a vending machine, which may include, for example, screen size, compressor power Etc.), equipment number, manufacturer, etc.
  • the above-described production management data includes data generated by the device 20 during the production process and at the stage in which the device 20 is ready for production.
  • the production process for example, tracking record data of each production process flow of the equipment 20, information of the corresponding person in charge of each process, etc., preparation stages, such as material sources of the equipment 20, parts inventory, and the like, record data.
  • the manufacturer of the equipment 20 can accurately grasp and control the production preparation stage of the equipment 20 and the entire production stage, on the one hand, supervising the quality of each equipment 20, and on the other hand, by orderly
  • the management has also led to an increase in production schedule. Further, by improving the quality of the equipment and the production speed, the experience of the equipment operator can also be improved accordingly.
  • the working state data that is, the working state information of the device 20 in the operation process
  • the working state data can be used to determine whether the device 20 is in a working state of a normal production, and when determining that the device 20 is in a fault state,
  • the specific working status data analyzes the cause of the failure.
  • the manufacturer of the device 20 can find out in time which device 20 has any fault, or can arrange the technician to go to the site for maintenance in time when the data analysis determines the cause of the fault.
  • the manufacturer sub-management platform 21 reduces the device 20 The information between the manufacturer and the operator, the manufacturer of the device 20 can directly and quickly know the working state of the device 20, and eliminate it in time when problems occur, and greatly reduce the loss of the operator.
  • the second sub-management platform 12 is an operator sub-management platform 22 for retrieving the second type of device data in the database in response to the management request of the operator of the device 20.
  • the device 20 is a vending device 20, including a vending machine, an unmanned self-receiving cabinet, etc.
  • the second type of device data is the operation data of the device 20, including the device 20 sales data, point analysis data, and user analysis.
  • the above sales data includes, for example, the merchandise category sold on the vending machine, the sales amount, the number of sales, the gross profit of the merchandise, etc.
  • the point analysis data includes, for example, the position of the distribution of the vending machine (a business district in which the device 20 is located, industry attributes, regions), etc.
  • user analysis data includes, for example, the gender of the user who consumes on the vending machine, the repurchase rate (ratio of repurchase), and the area attribute (area to which the device 20 is placed) Attributes, such as office buildings, shopping malls, etc., purchase time distribution
  • commodity analysis data includes, for example, sales of various commodities in various regions, various business districts, and various industries
  • commodity inventory data includes current commodity reserves on vending machines.
  • the operator of the device 20 can adjust the operation strategy by collecting and analyzing the above data. For example, after data analysis, it is found that the sales volume of A goods in the shopping mall is far greater than the sales volume of other attributes, and the amount of A goods can be increased in the shopping mall according to the demand; or, after data analysis, it is found in 18 Between 00 and 21:00, the sales volume of goods on each device 20 is much larger than other time periods, then the replenishment frequency is increased during the time period, and the adjustment of the operation strategy such as the above is based on real consumption.
  • the data can greatly improve the economic benefits brought by the equipment 20 and is of great significance to the long-term development of the operators.
  • the device management platform 10 can further include an advertiser sub-management platform, which can provide the advertisement data of the advertisement on the vending machine (such as the delivery type, the delivery time, the delivery amount, etc.). Collect and analyze.
  • an advertiser sub-management platform which can provide the advertisement data of the advertisement on the vending machine (such as the delivery type, the delivery time, the delivery amount, etc.). Collect and analyze.
  • the equipment management platform 10 may further include a supplier sub-management platform, which can retrieve the inventory data of the merchandise on the vending machine, according to It is supplied with the supply conditions determined by the operator (for example, when to start supplying, how many quantities are supplied at one time, etc.), so that there is no shortage of goods on the vending machine, or after the goods are sold out. Suppliers can quickly learn and arrange for delivery.
  • the device management platform 10 further includes a sales sub-management platform 23 for displaying sales information of the device 20 and receiving a purchase request for the device 20, and generating an order according to the purchase request.
  • the sales information of the device 20 produced by the manufacturer can be obtained by the sales sub-management platform 23, and other users can purchase the product on the sales sub-management platform 23, to a certain extent. Increasing the product sales of equipment manufacturers is also conducive to the promotion of products.
  • the user can pay in installments or pay the full amount of the goods at one time. More specifically, the one-off payment takes the form of online transactions, and the phased down payment is taken in the form of an online payment.
  • the device management platform further includes a super administrator sub-platform 24, which can retrieve all types of device data in the database, and manage the first sub-management platform 11 and the second sub-instrument.
  • the platform 12 is controlled.
  • the super administrator sub-platform 24 can set the device data type in the database that can be retrieved by each sub-management platform.
  • the device management platform communicates with the device through the device interface, and includes a first sub-management platform and a second sub-management platform, and different related parties of the device can perform data on the database through different sub-management platforms.
  • the device is managed to ensure the equivalence of the device's data. Therefore, in the subsequent operations, the parties can avoid the trouble of information exchange.
  • the related parties of each device can be methodically. Control and control all aspects of the device; and the types of device data that can be retrieved by different sub-management platforms are different, which not only makes the data collected by each sub-management platform more targeted, and does not need to be filtered in a large amount of data.
  • the part also ensures that some confidential data of each related party of the equipment will not be leaked to other related parties, thus ensuring the interests of all related parties. Therefore, the device management platform described above solves the problem that the information management of the device requires more information exchange in the prior art, which causes unnecessary troubles to the related parties of the device, and causes management confusion in severe cases. problem.
  • Embodiment 3 is a diagrammatic representation of Embodiment 3
  • a management system 30 includes a device management platform 10 as described in Embodiments 1 and 2, and at least one device 20 in communication with the device management platform 10,
  • the device management platform 10 described above includes a device interface 13 through which the device 20 communicates with the device management platform 10.
  • the device 20 carries the identification information, where the identification information is used to uniquely identify a device 20, and the device 20 obtains the definition data of the device 20 from the device management platform 10 according to the identification information. Stored in one to two) and stored.
  • the apparatus 20 described above is a vending machine.
  • the device management system includes a device management platform and at least one device, and the device communicates with the device management platform through a device interface, where the device management platform includes a first sub-management platform and a second sub-management platform, and the device Different related parties can use the different sub-management platforms to retrieve the data in the database to manage the device, and ensure that the peers of the device can grasp the equivalence of the device data. Therefore, in the subsequent operations, each device can be avoided.
  • the data obtained is more targeted, and it is not necessary to screen useful parts in a large amount of data, and at the same time, it is ensured that some confidential data of various related parties of the device will not be leaked to other related parties, thereby ensuring the interests of various related parties. Therefore, the device management platform described above solves the problem that the information management of the device requires more information exchange in the prior art, which causes unnecessary troubles to the related parties of the device, and causes management confusion in severe cases. problem.

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Abstract

一种设备管理平台及管理系统。设备管理平台包括：用于供设备与管理平台通信的设备接口（13）；用于响应于第一用户的管理请求，从数据库中调取与第一用户匹配的第一类型设备数据，并反馈给第一用户的第一子管理平台（11）；以及用于响应于第二用户的管理请求，从数据库中调取与第二用户匹配的第二类型设备数据，并反馈给第二用户的第二子管理平台（12）。本发明实施例的设备管理平台保证了设备的各个关联方对设备数据掌握的对等性，避免了各方进行信息交换带来的麻烦。

Description

一种设备管理平台及管理系统 技术领域
本发明属于管理领域，尤其涉及一种设备管理平台及管理系统。
 背景技术
在现代技术中，一台设备从其计划生产到产出运营再到寿命结束的整个周期中，会涉及到多个关联方。
以自动售货设备为例，其整个生命周期中会涉及到设备的生产厂商、购买设备的运营商、提供售卖货品的供应商等等各个关联方，设备的每一个阶段都会需要多方的同时参与，因此各方需要在对自动售货设备的信息对等的条件下，才能保证设备的正常运作。以设备的运营阶段为例进行说明：
在现有技术中，自动售货设备在运营阶段，运营商需可以记录设备的运营数据，可以根据数据的分析结果相应调整运营策略。但是在这个阶段，自动售货设备的运行状态可能发生改变，例如零部件老旧、设备故障等，此时就需要设备的生产厂商进行更换修理。再者，自动售货设备在工作状态时，主要执行售卖商品的职能，因此就需要在设备缺货时对其补货。在现有技术的模式下，如上述的情况下，故障或者缺货的各种问题都是在运营商发现之后，去通知设备的生产厂商修理设备或通知商品的供应商对设备进行补货，在生产厂商或者供应商排除问题之后，再与运营商确认；由于信息的不对等，需要在发现问题之后经过多方的交流才能去解决问题，无疑就延长了设备无法正常运作状态的持续时间，那么就会给运营商带来一定的损失，并且，随着运营商的运营设备总数的增大，各方的交流就越来越频繁，对人工成本要求就增高，给运营商又带来不必要的成本支出。
因此，在市场竞争越来越大的形式下，解决上述因为信息不对等导致管理过程较为混乱，给设备的各个关联方都带来不必要的麻烦的系列问题，具有极其重要的意义。
发明内容
本发明提供一种管理系统，旨在解决现有技术中因为信息不对等导致对设备的管理过程需要较多的信息交换而给设备的各个关联方都带来不必要的麻烦，且严重时导致管理混乱的问题。
本发明是这样实现的，一种设备管理平台，包括：
用于供所述设备与所述管理平台通信的设备接口；
用于响应于第一用户的管理请求，从数据库中调取与所述第一用户匹配的第一类型设备数据，并反馈给所述第一用户的第一子管理平台；以及
用于响应于第二用户的管理请求，从所述数据库中调取与所述第二用户匹配的第二类型设备数据，并反馈给所述第二用户的第二子管理平台。
本发明还提供一种管理系统，包括：如上述的设备管理平台；以及
至少一个与所述设备管理平台通信的设备。
本发明实施例提供的设备管理平台，通过设备接口与设备通信，包括了第一子管理平台与第二子管理平台，设备的不同关联方可以通过不同的子管理平台，对数据库中的数据进行调取以对设备进行管理，保证了设备的各个关联方对设备数据掌握的对等性，因此在后续的操作中可以避免各方进行信息交换带来的麻烦，各个设备的关联方可以有条不紊地对设备的各个方面实施管控；并且不同的子管理平台可以调取的设备数据类型是不同的，这不仅使得各个子管理平台调取的数据更有针对性，不用在海量的数据中去筛选有用的部分，也同时保证了设备的各个关联方的一些机密数据不会泄露给其他关联方，保证了各个关联方的利益。因此上述的设备管理平台解决了现有技术中因为信息不对等导致对设备的管理过程需要较多的信息交换而给设备的各个关联方都带来不必要的麻烦，且严重时导致管理混乱的问题。
 附图说明
图1是本发明实施例一提供的设备管理平台；
图2是本发明实施例二提供的设备管理平台；
图3是本发明实施例三提供的管理系统。
具体实施方式
为了使本发明的目的、技术方案及优点更加清楚明白，以下结合附图及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
在本发明实施例中使用的术语是仅仅出于描述特定实施例的目的，而非旨在限制本发明。在本发明实施例和所附权利要求书中所使用的单数形式的“一种”、“所述”和“该”也旨在包括多数形式，除非上下文清楚地表示其他含义。还应当理解，本文中使用的术语“和 / 或”是指并包含一个或多个相关联的列出项目的任何或所有可能组合。
应当理解，尽管在本发明实施例中可能采用术语第一、第二、第三等来描述各种信息，但这些信息不应限于这些术语。这些术语仅用来将同一类型的信息彼此区分开。例如，在不脱离本发明实施例范围的情况下，第一终端也可以被称为第二终端，不一定要求或者暗示这些实体或操作之间存在任何这种实际的关系或者顺序。类似地，第二终端也可以被称为第一终端。取决于语境，如在此所使用的词语“如果”可以被解释成为“在……时”或“当……时”或“响应于确定”。而且，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、物品或者设备不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、物品或者设备所固有的要素。
本发明实施例提供的设备管理平台，通过设备接口与设备通信，还包括第一子管理平台与第二子管理平台，设备的不同关联方可以通过不同的子管理平台对数据库中的设备数据进行针对性地获取，在保证了设备的各个关联方掌握的数据对等的基础上，还保障了各个关联方各自的利益。
实施例一：
图1是本发明实施例提供的一种设备管理平台10，包括第一子管理平台11、第二子管理平台12及设备接口13。
在本发明实施例中，上述的设备20可以是自动售货机、无人自取柜、自动按摩椅等等可以在公共场所投放运营的设备20。
在本发明实施例中，设备20在其从生产到运营的整个生命周期中，产生的所有数据都存储于数据库中，设备管理平台10包括了第一子管理平台11和第二子管理平台12，分别提供给设备20的不同关联方（即上述的第一用户、第二用户），可以对数据库中的设备数据进行针对性地调取。
具体的，上述的设备接口13是各个设备20与管理平台10之间通信的平台，使得各个设备20与管理平台之间可以进行数据、信息的往来。
再具体的，上述的设备20的关联方（即第一用户、第二用户），例如可以是设备20的生产商、设备20的运营商、在设备20上投放广告的广告商等等。第一子管理平台11和第二子管理平台12分别授权给上述不同的设备关联方使用，可以分别调取数据库中与其授权的设备20关联方匹配的数据类型（即上述的第一类型设备数据、第二类型设备数据）。这里说的与设备关联方匹配的数据类型，即为该设备关联方经过设备管理平台10授权可以调取的数据类型。例如，上述的第一子管理平台11授权为厂商来使用的子管理平台，那么授权该平台可以调取数据库中该厂商生产的设备20的生产过程中的数据，但是不能调取设备20的运营数据（例如设备20的月营业额），因为该数据属于设备20的运营商内部的较为机密的数据，显然不能在其他的设备20关联方去公开，因此通过这种授权方式，可以保障各个关联方的利益。
因为不同的设备关联方可以调取的数据类型是经过预先设置的，设置的依据为各个关联方的实际信息往来方式。例如，此处以设备20为自动售货机为例，其在运营过程中，会在设备20上播放广告，而需要掌握各个设备20上广告的投放信息（例如包括播放的广告的类型、广告的播放频率等等）的设备关联方就包括广告商和运营商，因此为了保证广告的生产播放，设备20的运营商和广告商之间就需要信息往来。因此在上述的场景下，就可以设置为设备20的运营商和广告商都可以调取设备20上的广告投放数据，以使得设备20的运营商和广告商保持信息对等，减少了信息的往来次数，简化了交流过程，各个关联方的体验提高。
应当理解，本发明实施例提供的设备管理平台10，至少包括设备接口13、第一子管理平台11及第二子管理平台12，在实际应用过程中，随着设备20的关联方的增加，子管理平台的数量也可以无限扩展；同样的，各个子管理平台授权给不同的设备关联方使用，调取数据库中不同类型的设备数据，以供各个设备关联方分析处理，并且各个关联方可调取的数据类型可以根据各方的信息交流方式灵活设置，以保证各方需要对设备20实施共同管控的方面信息对等，避免了因为信息不对等造成的冗长的信息交流过程。
本发明实施例提供的设备管理平台，通过设备接口与设备通信，包括了第一子管理平台与第二子管理平台，设备的不同关联方可以通过不同的子管理平台，对数据库中的数据进行调取以对设备进行管理，保证了设备的各个关联方对设备数据掌握的对等性，因此在后续的操作中可以避免各方进行信息交换带来的麻烦，各个设备的关联方可以有条不紊地对设备的各个方面实施管控；并且不同的子管理平台可以调取的设备数据类型是不同的，这不仅使得各个子管理平台调取的数据更有针对性，不用在海量的数据中去筛选有用的部分，也同时保证了设备的各个关联方的一些机密数据不会泄露给其他关联方，保证了各个关联方的利益。因此上述的设备管理平台解决了现有技术中因为信息不对等导致对设备的管理过程需要较多的信息交换而给设备的各个关联方都带来不必要的麻烦，且严重时导致管理混乱的问题。
实施例二：
在本发明实施例中，一种设备管理平台10，如图2所示，与实施例一的区别在于，上述的第一子管理平台11为生产商子管理平台21，该生产商子管理平台21供设备20的生产商使用，用于响应于设备生产商的管理请求，调取数据库中的第一类型数据，以供生产商分析处理。
具体的，上述的第一类型设备数据包括设备20的定义数据、生产管理数据、工作状态数据其中之一或任意组合。
设备20的定义数据，即关于设备20的硬件上的基本信息，例如设备20的型号，设备20的各个零部件参数（以设备20为自动售货机为例，可以包括例如屏幕尺寸、压缩机功率等）、设备编号、生产厂家等等。
上述的生产管理数据，则包括设备20在生产过程中、以及设备20在准备生产的阶段产生的数据。生产过程中，例如设备20的各个生产工艺流程的跟踪记录数据、各个流程的相应负责人的信息等，准备阶段，例如设备20的物料来源、配件库存等等记录数据。
通过上述的生产商子管理平台21，设备20的生产商可以对设备20的生产准备阶段、以及整个生产阶段实施准确的把握与掌控，一方面监督各个设备20的质量，另一方面通过有条理的管理，使得生产进度也有所提高。进一步的，通过对设备质量与生产速度的提高，也可相应提高设备运营商的体验。
在本发明实施例中，上述的工作状态数据，即设备20在运营过程中的工作状态信息，可用于判断设备20是否处于正产的工作状态，在判断设备20处于故障状态时，也可根据具体的工作状态数据分析故障原因。设备20的生产商通过该工作状态数据，可以及时发现是哪台设备20出现了什么故障、或者在通过数据分析不确定故障原因时，也能及时安排技术人员到现场检修。相比于传统的设备20售出之后，不跟踪设备20的状态，需要设备20的运营商发现设备20故障时，通知生产商进行故障排除的方式，该生产商子管理平台21减少了设备20的生产商与运营商之间的信息往来，设备20的生产商可以直接、快速地得知设备20的工作状态，并在出现问题时及时排除，也大大降低了运营商的损失。
在本发明实施例中，上述的第二子管理平台12为运营商子管理平台22，用于响应于设备20的运营商的管理请求，调取数据库中的第二类型设备数据。具体的，设备20为自动售货设备20，包括自动售货机、无人自取柜等，第二类型的设备数据为设备20的运营数据，包括设备20销售数据、点位分析数据、用户分析数据、商品分析数据、商品库存数据其中之一或任意组合。
再具体的，以自动售货机为例，上述的销售数据包括例如自动售货机上售卖的商品品类、销售金额、销售笔数、商品毛利等；点位分析数据包括例如自动售货机的分布的位置（设备20所在商圈、行业属性、地区）等；用户分析数据包括例如在自动售货机上进行消费的用户的性别、复购率（再次购买的比率）、区域属性（设备20投放的区域的属性，例如写字楼、商场等）、购买时间分布；商品分析数据包括例如各类商品在各个地区、各个商圈、各个行业的销售情况；商品库存数据包括自动售货机上当前的商品储量。
设备20的运营商通过对上述的数据的调取、分析，可以对运营策略进行调整。例如，经过数据分析，发现A商品在商场的销售量远远大于其他属性的地区的销售量，则可以根据需求量在商场中加大A商品的投放量；或者，经过数据分析，发现在18:00到21:00之间，各个设备20上商品的销售量远大于其他时间段，则在该时间段增大补货频率，等等诸如上述的运营策略的调整，都是基于真实的消费数据，可以大大提高设备20带来的经济效益，对运营商的长期发展具有极其重要的意义。
在本发明实施例中，由于自动售货机可以播放广告，设备管理平台10还可以包括广告商子管理平台，可以对自动售货机上广告的投放数据（例如投放类型、投放时间、投放数量等）进行采集并分析。
并且，因为自动售货机需要在商品售罄或即将售罄时进行供货，该设备管理平台10还可以包括供应商子管理平台，可以对自动售货机上的商品的库存数据进行调取，根据其与运营商所确定的供货条件（例如什么情况下开始供货、一次性供应多少数量等）进行供货，可以保证自动售货机上不会存在商品缺失的情况，或者在商品卖完之后供应商可以迅速得知，并安排供货。
在本发明的一优化实施例中，设备管理平台10，还包括销售子管理平台23，用于展示设备20的销售信息并接收对设备20的购买请求，根据购买请求生成订单。即可通过销售子管理平台23对生产商生产的设备20的销售信息（包括例如设备20的定义信息、设备价格等），其他用户可以在销售子管理平台23上下单购买，可在一定程度上提高设备生产商的产品销量，还有利于产品的推广。
具体的，用户可以采取分期付款或者一次付清商品全款。再具体的，一次付清采取线上交易的形式，而分期采取线下首付，线上尾款的形式。
在本发明实施例中，设备管理平台还包括超级管理员子平台24，该超级管理员子平台24可调取数据库中所有类型的设备数据，并对第一子管理平台11及第二子管理平台12进行管控。例如，该超级管理员子平台24可以对各个子管理平台可以调取的数据库中的设备数据类型进行设置等。
本发明实施例提供的设备管理平台，通过设备接口与设备通信，包括了第一子管理平台与第二子管理平台，设备的不同关联方可以通过不同的子管理平台，对数据库中的数据进行调取以对设备进行管理，保证了设备的各个关联方对设备数据掌握的对等性，因此在后续的操作中可以避免各方进行信息交换带来的麻烦，各个设备的关联方可以有条不紊地对设备的各个方面实施管控；并且不同的子管理平台可以调取的设备数据类型是不同的，这不仅使得各个子管理平台调取的数据更有针对性，不用在海量的数据中去筛选有用的部分，也同时保证了设备的各个关联方的一些机密数据不会泄露给其他关联方，保证了各个关联方的利益。因此上述的设备管理平台解决了现有技术中因为信息不对等导致对设备的管理过程需要较多的信息交换而给设备的各个关联方都带来不必要的麻烦，且严重时导致管理混乱的问题。
实施例三：
如图3所示，为本发明实施例提供的一种管理系统30，包括如实施例一~二中所述的设备管理平台10，以及至少一台与上述设备管理平台10通信的设备20，上述的设备管理平台10包括设备接口13，设备20通过该设备接口13与设备管理平台10进行通信。并且该设备20携带有标识信息，该标识信息用于唯一标识一台设备20，设备20通过上述的设备接口13，根据该标识信息从设备管理平台10中获取设备20的定义数据（如实施例一~二中所述）并进行存储。
在本发明的一个实施例中，上述的设备20为自动售货机。
具体的，如实施例一~二中所述，此处不再赘述。
本发明实施例提供的设备管理系统，包括设备管理平台与至少一台设备，设备通过设备接口与设备管理平台通信，该设备管理平台包括了第一子管理平台与第二子管理平台，设备的不同关联方可以通过不同的子管理平台，对数据库中的数据进行调取以对设备进行管理，保证了设备的各个关联方对设备数据掌握的对等性，因此在后续的操作中可以避免各方进行信息交换带来的麻烦，各个设备的关联方可以有条不紊地对设备的各个方面实施管控；并且不同的子管理平台可以调取的设备数据类型是不同的，这不仅使得各个子管理平台调取的数据更有针对性，不用在海量的数据中去筛选有用的部分，也同时保证了设备的各个关联方的一些机密数据不会泄露给其他关联方，保证了各个关联方的利益。因此上述的设备管理平台解决了现有技术中因为信息不对等导致对设备的管理过程需要较多的信息交换而给设备的各个关联方都带来不必要的麻烦，且严重时导致管理混乱的问题。
以上所述仅为本发明的较佳实施例而已，并不用以限制本发明，凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等，均应包含在本发明的保护范围之内。

Claims (10)

  1. 一种设备管理平台，其特征在于，包括：
    用于供所述设备与所述管理平台通信的设备接口；
    用于响应于第一用户的管理请求，从数据库中调取与所述第一用户匹配的第一类型设备数据，并反馈给所述第一用户的第一子管理平台；以及
    用于响应于第二用户的管理请求，从所述数据库中调取与所述第二用户匹配的第二类型设备数据，并反馈给所述第二用户的第二子管理平台。
  2. 如权利要求1所述的设备管理平台，其特征在于，所述第一子管理平台为生产商子管理平台；
    所述生厂商子管理平台用于响应于所述设备的生产商的管理请求，调取所述数据库中的所述第一类型设备数据。
  3. 如权利要求2所述的设备管理平台，其特征在于，所述第一类型设备数
    据包括所述设备的定义数据、生产管理数据、工作状态数据其中之一或任意组合。
  4. 如权利要求1所述的设备管理平台，其特征在于，所述第二子管理平台为运营商子管理平台；
    所述运营商子管理平台用于响应于所述设备的运营商的管理请求，调取所述数据库中的所述第二类型设备数据。
  5. 如权利要求4所述的设备管理平台，其特征在于，所述第二类型设备数据为设备运营数据，所述设备为自动售货设备；
    所述设备运营数据包括设备销售数据、点位分析数据、用户分析数据、商品分析数据、商品库存数据其中之一或任意组合。
  6. 如权利要求1所述的设备管理平台，其特征在于，还包括：
    销售子管理平台；
    所述销售子管理平台用于展示所述设备的销售信息并接收对所述设备的购买请求，根据所述购买请求生成订单。
  7. 如权利要求1所述的设备管理平台，其特征在于，还包括超级管理员子平台；
    所述超级管理员子平台用于对所述数据库中所有的数据进行调取，并对所述第一子管理平台及所述第二子管理平台进行管控。
  8. 一种管理系统，其特征在于，包括如权利要求1-7的设备管理平台；以及
    至少一个与所述设备管理平台通信的设备。
  9. 如权利要求8所述的管理系统，其特征在于，所述设备携带有标识信息，与所述设备接口通讯，并接收通过所述设备接口根据所述标识信息从所述管理平台获取的所述定义数据。
  10. 如权利要求8所述的管理系统，其特征在于，所述设备为自动售货设备。
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